# Page 6 | Paperbell Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 6 - Is Paperbell the right Coaching solution for you? Explore 149 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/206052/Paperbell/reviews

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Paperbell

4.7 (149)

[View alternatives](https://www.capterra.com/p/206052/Paperbell/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 6 - Reviews of Paperbell

## Showing most helpful reviews

Showing 126-149 of 149 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JM

John M.  
Art Instructor  
Arts and Crafts  
Used the software for: Less than 6 months

### "A Great Coaching and Scheduling Tool"

July 15, 2020

5.0

I was always looking for and wanting to offer art mentoring, but I knew that the logistics side would be way too time consuming. So when I discovered Paperbell I knew I needed it!

Pros

Paperbell is super simple to use and set up. Once you've got your packages created, then it's just a matter of sharing the link with the segment of your list that you're offering your service to. I love the seamless interfacing with Google calendar!

Cons

There aren't any for me! I thought of a couple of things that might be cons, but after emailing support they implemented changes to corrected any pain points that I had.

Review Source

JN

Julia N.  
ESL Instructor and Coach  
E-Learning  
Used the software for: Less than 6 months

### "Sensible, pretty and it works!"

July 23, 2020

5.0

Pros

1\. The STELLAR customer service - \[SENSITIVE CONTENT HIDDEN\] and her team always responds, specifically and honestly. You never receive a reply and wonder if the person on the other end actually read your email. 2. It does what it says it'll do and does it WELL. Everything runs smoothly, no lagging. 3. It's intuitive, so if you already have your sales copy, testimonials etc. at hand, it takes no time at all to set up. You don't need to take a course or hire someone else to set it up for you. Paperbell just makes sense. It's saved me a ton of time and now I can really focus on serving my clients.

Cons

It's only a couple of months old right now, so I assume there's more to come. No complaints at all, more a wish list: - a contract-signing feature (there is a workaround though) - more nuanced appointment setting options (hours, instead of days; packaged-based instead of one overriding setting)

Review Source

RC

Rebecca C.  
Business Owner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Easy to use. Beautiful interface. "

July 30, 2020

5.0

Pros

I found this software very easy to set up. It provides everything I need and is just set and forget. It takes care of all the aspects that I need.

Cons

The ability to space appointments easily. Block off whole mornings.

Review Source

Response from Paperbell

October 26, 2022

We are so thankful for your review, Rebecca! I noticed that you were looking for the ability to block off entire mornings, you can most definitely do this :-) You would be able to only set availability in the afternoons keeping your mornings freed up! You can even set this for specific or all packages. Pretty great, right? Please reach out if you need any help setting it up! Samantha, Team Paperbell

VR

Verified Reviewer  
CEO, Life and Executive Coach  
Professional Training & Coaching  
Used the software for: Less than 6 months

### "Nice concept, but undeveloped"

July 23, 2020

3.0

Pros

Simplicity and clean design: colors, font, lots of "white space."

Cons

It's not very versatile or helpful to someone who has a wide-range of clients. I was surprised that the founder was a coach before she launched the software. Some of the key client features are missing and I will therefore have to look for a different tool.

Reason for choosing Paperbell

Price and description, clean design. Unfortunately, I will have to look elsewhere.

Review Source

Response from Paperbell

September 16, 2021

Thanks for taking the time to leave a review! We're sorry to hear we weren't a fit and hope you found the right solution for you. :)

VC

Victoria C.  
Founder and Training Director  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Great product and I've only scratched the surface"

July 21, 2020

5.0

I love being part of something new and I love how they're developing it all the time and I'm able to access all the new features as they're created.

Pros

I think it's a great scheduler, payment processor and coaching admin tool in one. I have been very well supported by the creators of Paperbell since inception and feel that they are really responsive to questions.

Cons

I wasn't happy about it only working for individual coaching but now they've launched the group coaching option so I'm thrilled!

Alternatives considered

[Calendly](https://www.capterra.com/p/148036/Calendly/)[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)

Reason for choosing Paperbell

Because it was small and new and I felt that the creators would be more open to suggestion and I wouldn't be lost in the crowd. Plus the pricing was great!

Review Source

SW

Sarah W.  
Owner, Executive Producer  
Entertainment  
Used the software for: Less than 6 months

### "I'm really enjoying Paperbell so far!"

July 27, 2020

5.0

Paperbell has been so fantastic — I didn't even know I needed it until I decided to start testing it! (I saw it was from the folks at MeetEdgar and that sold me on giving it a try.) But now I rely on it for my business!

Pros

I really love the ease and beauty of Paperbell. It looks sleek and professional and is extremely easy to use. It's integrated seamlessly into my business and I rely on it for the work I do with my clients!

Cons

No cons — the product is still growing and adding great new features all the time.

Reason for choosing Paperbell

n/a

Review Source

SG

Su G.  
Intuitive Business Coach  
Writing and Editing  
Used the software for: Less than 6 months

### "Easy All-in-One Tool for Coaches"

August 9, 2022

5.0

Pros

I like that your clients can sign up for packages (including splitting payments) and book their appointments all in one.

Cons

I reached out to Paperbell because images weren't showing on the package landing pages. They responded promptly...then didn't resolve the issue.

Review Source

Response from Paperbell

November 8, 2022

Oh no, Su! Sorry that we dropped the ball. Would it be possible to reach out now? We would love to help! Samantha, Team Paperbell

HE

Henry E.  
Owner  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Great all-in-one system for scheduling and payment for coaching clients"

July 23, 2020

5.0

Scheduling, booking and delivering coaching - it's ideal for all of this!

Pros

So nice to have a single system to manage everything vs. different systems spread all over the place. This tool is really ideal if you have a coaching business and I've already recommended it to several coaches I know who are doing things the manual way.

Cons

It's really focused on just coaches, not in having a full eCommerce store - not really a con, just that it's good at the primary use case of helping coaches automate their business which is what it's designed for.

Alternatives considered

[Calendly](https://www.capterra.com/p/148036/Calendly/)[Keap](https://www.capterra.com/p/76390/Infusionsoft/)

Reason for choosing Paperbell

It was less expensive, faster and easier to use for the coaching side of the business.

Review Source

EB

Evan B.  
Leadership Coach  
Sports  
Used the software for: Less than 6 months

### "Simple Integration with all aspects of my coaching business"

July 21, 2020

5.0

I have really enjoyed the overall experience with Paperbell. Customer support has been great and I appreciate that it is simple to set up and use, and integrates with all of my current processes to make running my business even easier than before Paperbell. It saves me a ton of time by handling all payments and scheduling, eliminating the need to chase down unpaid invoices and removing me from the scheduling process.

Pros

I really like how simple the product is to use and how easily it integrates with the existing processes within my coaching business.

Cons

I would like it if all information were to automatically populate under a client's profile, as sometimes it takes a bit of searching to find certain pieces of information (for example, answers to survey questions). Also the ability to delete coaching packages no longer in use.

Review Source

MD

Megan D.  
CEO  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Minimalist, effortless ease"

July 21, 2020

5.0

Pros

I love having switched to Paperbell for scheduling all my coaching calls with clients. The interface is minimal and gorgeous - NO CONFUSION for the client! - and super easy for me to set-up. I especially love being able to create a biweekly schedule with ease.

Cons

It's in the early stages and it's clear there's a ways to grow. I'm eager for a few more features to roll out that I've been promised are in the works. In the meantime, I'd call it GOOD ENOUGH for now, and I love not having to pay for extra bells and whistles I really don't need.

Review Source

NC

Natasha C.  
Online math tutor / business owner  
E-Learning  
Used the software for: Less than 6 months

### "All in one scheduling, payment, client management"

July 22, 2020

5.0

Pros

I'd been waiting for a product like this for 5 years. I've been using Calendly, Gmail, Drip, and Square to coordinate my client process. I've now replaced all of that with Paperbell! The backend is intuitive and has a clean design. Customer service is a breeze and friendly.

Cons

Paperbell is still missing some features, like multiple users. However they listen to their customers and are adding new features in order of priority.

Switched from

[Calendly](https://www.capterra.com/p/148036/Calendly/)

Replaces Calendly and more!

Review Source

jL

jess L.  
coach  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Paperbell is elegant, professional and friendly"

August 9, 2022

5.0

Paperbell is an all in one solution. I'm so digitally disorganized and still slowly but surely streamlining my offerings, payments and scheduling in a way that really works for me. Paperbell has more functions than I realized when I began working with it, and the potential is so great to be simple and elegant, that I must learn to be more strategic! I'm blown away.

Pros

The design in mind for paperbell was specifically for coaches. The setup is logical and practical.

Cons

This is not a dislike/con, because I can still get the result with a workaround. But it's time consuming...So I wish there was a client birthday field that could be easily looked up. Even though Paperbell allows intake questions , and I ask for their birthdate as one of the questions, it would be cool to see who has a birthday each month for follow ups. I wrote to them an asked about it, and they said it's on the list of possible updates!

Review Source

JS

Jessica S.  
Founder/Guide  
Professional Training & Coaching  
Used the software for: Less than 6 months

### "Excellent product for Coaches!"

July 21, 2020

5.0

I was really surprised and happy with Paperbell! I'm thankful that I took the chance with them.

Pros

Paperbell provides everything that I need to run my coaching practice efficiently. It's really simple to use, looks great, and has made this part of my work stress-free!

Cons

It would be great if potential clients didn't have to create an account for a discovery call.

Reason for choosing Paperbell

I liked that paperbell was coaching specific. It also was more visually appealing to me.

Review Source

SB

Siobhan B.  
Founder  
Professional Training & Coaching  
Used the software for: Less than 6 months

### "Streamlines the client onboarding process"

July 27, 2020

4.0

Helps me streamline the onboarding process so there's less back and forth

Pros

Easy and intuitive to set up. Easy to create a package and use this to streamline a client saying yes!

Cons

There are a couple of nuances that I need e.g. adapting session lengths if needs be and creating a slightly different process for a discovery call which doesn't cost anything. I have emailed and got wonderful reply and customer service and feel I've been heard and that these suggestions have been taken on board which I'm happy about.

Review Source

Response from Paperbell

September 16, 2021

Thank you for your review, Siobhan! We're pleased to share that we've released many new features since you published your review, including changing session lengths and modifying the order of the checkout process.

JJ

John J.  
Health Coach  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Easy to use and contains all of the features I require."

August 17, 2022

5.0

Pros

It's very easy to create new packages on the fly.

Cons

At this point, Paperbell has all of the features I require.

Review Source

Response from Paperbell

October 14, 2022

Thanks for your review John!! 10/10 ;-) Samantha, Team Paperbell

LA

LEONORA A.  
Owner  
Management Consulting  
Used the software for: Less than 6 months

### "Grreat Product"

July 21, 2020

4.0

Overall, this is a great addition to my toolbag. It does not do everything I need yet, but I suspect it will soon. Love working with any \[SENSITIVE CONTENT HIDDEN\] product, she has the awesome ability to see things from the right level.

Pros

I love the ability to have everything in one spot, and the ability to send me customers there

Cons

I would like the ability to create a type of proposal so when I talk to clients on the phone they can process thru Paper bell and use the back end to make an appt, etc.. Sometimes it is cumbersome to get them there and they prefer to use another method of payment it checks, PayPal or stripe directly.

Review Source

BC

Brett C.  
Founder  
Professional Training & Coaching  
Used the software for: Less than 6 months

### "Functional but not intuitive"

July 27, 2020

4.0

Pros

I like Paperbell in that it's a great way to host all of my packages in one place, and it guides me to fill out fields that I may not have thought of otherwise.

Cons

Once you develop a package, it's hard to figure out where it's hosted. Also, there's 0 customization which means that I can't brand it. Finally, there's no way to put in a discount code.

Review Source

Response from Paperbell

September 16, 2021

Thanks for your review, Brett! We're pleased to share that we've released many new features since you published your review, including custom branding and discount codes. :)

CG

Caroline G.  
Coach and Consultant  
Management Consulting  
Used the software for: Less than 6 months

### "Outsource your admin"

July 22, 2020

3.0

I love that I can focus on what I do best which is coaching and the rest is taken care of.

Pros

The ease of setting up program, keeping track of the progress of # sessions used and being able to add terms and conditions. Love some of their training videos.

Cons

I miss a discounts and group session options.

Review Source

Response from Paperbell

September 16, 2021

Thank you so much for taking the time to post a review, Caroline! We're pleased to share that we've released many new features since you published your review, including discount codes and group sessions. :)

JB

Jo B.  
owner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Great software, easy to use and implement"

July 27, 2020

5.0

If they introduced the above feature, I would have stayed with Paperbell. It was the only thing missing for me

Pros

Support was great. Questions answered straight away. Looks great from user end. Loved how I could set up questions and scheduling was fairly easy

Cons

Unable to set seperate schedules for different packages.

Reason for choosing Paperbell

NA

Review Source

lM

lucia M.  
Womens Health Coach  
E-Learning  
Used the software for: Less than 6 months

### "So far SO GOOD"

July 22, 2020

5.0

They’ve been great at responding to emails.

Pros

It means I have a way of organising my business and selling my coaching and courses through, even before my website is up.

Cons

For a new coach it’s a bit of a budget stretch but I know it will be well worth it once I have more clients and courses available!

Review Source

CA

Claudia A.  
Owner  
Photography  
Used the software for: Less than 6 months

### "Love Paperbell!"

July 21, 2020

5.0

I’m just starting my biz, but when I knew about Paperbell I loved the design and features. I was concerned about my clients experience. But I asked her and told me it was easy and intuitive to use.

Pros

What I like the most is that my clients can make appointments with me in an easy way. And I don’t have to charge them personally or have many conversations with them to find a free space in my calendar.

Cons

I would like to have the option to attach a pdf in the appointment confirmation message. Beyond that, everything is great. Integrations with Paypal and Google Cal are perfect. I would also love to have the software available in spanish.

Review Source

SS

Sara S.  
Founder & President  
Management Consulting  
Used the software for: Less than 6 months

### "Streamlined"

July 21, 2020

5.0

Served its purpose thus far.

Pros

The fact that it combines a multitude of tools in one

Cons

I understand more features are still being developed, but the two I like the least are - inability to remove the clients/accounts - inability to personalize the URLs

Review Source

SA

Sonja A.  
Owner  
Legal Services  
Used the software for: Less than 6 months

### "Great start with several new features already added!"

July 30, 2020

5.0

Pros

This is so easy to use. I love that I can set up packages, signup, payment, and calendaring all in one place. I wish this had rolled out even sooner!

Cons

I have no complaints so far! I am a new user.

Review Source

Response from Paperbell

September 16, 2021

Thank you for taking the time to leave a review, Sonja! We appreciate it. :)

SL

Susan L.  
Unstucking Coach  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "So helpful! "

August 17, 2022

5.0

Pros

The ease of use is incredible. I feel like I am prepared to launch my coaching business knowing I am prepared to take on and manage clients through Paperbell.

Cons

So far I am not missing anything. I am still in the process of getting to know the ins and outs.

Review Source

Response from Paperbell

October 14, 2022

Happy to hear that is going smoothly so far. We're always around to lend a hand if you ever find yourself getting stuck. Thanks so much for your review! Samantha, Team Paperbell

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