--- title: "ELAINE Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about ELAINE Software - reviews, pricing plans, popular comparisons to other Email Marketing products and more." source_url: "https://www.capterra.com/p/206053/ELAINE/" page_type: "product" language: "en" --- # ELAINE Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) ELAINE ## What is ELAINE? ELAINE is a pioneering marketing automation platform that enables companies to achieve fast and measurable results through personalised and automated omnichannel customer engagement. ELAINE empowers companies to quickly and flexibly increase customer value, reduce customer acquisition costs and optimise their marketing processes to ultimately deliver an excellent customer experience. With advanced capabilities such as AI-driven multivariate testing and micro-app emails, ELAINE empowers organisations to compete and grow in a highly competitive market. Every month, more than 2.7 billion e-mails, SMS and mobile messages are sent to 141 countries worldwide via ELAINE. ## What is ELAINE used for? [Email Marketing](https://www.capterra.com/email-marketing-software/)[Marketing Automation](https://www.capterra.com/marketing-automation-software/)[Customer Engagement](https://www.capterra.com/customer-engagement-software/) Overall rating Based on 8 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ELAINE?[Manage this product listing](https://www.g2.com/products/elaine/claim_requests/new?auto=true) ## ELAINE Overview Updated September 2026 AI summary ELAINE is an email marketing and marketing automation platform designed for midsize and enterprise organizations. It offers tools for campaign management, scheduling, contact management, A/B testing, segmentation, and personalization, along with workflow automation and multi-channel communication. Deployment options include cloud and Windows, and integration is available with several analytics and messaging platforms to support broader marketing strategies. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ELAINE 5.0 (8) VS. [### Brevo Marketing Platform](https://www.capterra.com/p/132996/brevo/) [4.6 (3,521)](https://www.capterra.com/p/132996/brevo/reviews/) Starting Price Contact vendor Starting Price $9 Usage Based, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (8) Ease Of Use 4.6 (3,509) Value For Money 4.4 (8) Value For Money 4.5 (3,086) Customer Service 5.0 (8) Customer Service 4.5 (3,085) ## ELAINE alternatives Highest Rated [Gmail](https://www.capterra.com/p/202338/Gmail/) [4.8 (13,559)](https://www.capterra.com/p/202338/Gmail/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/202338/Gmail/) [MailerLite](https://www.capterra.com/p/136603/MailerLite/) [4.7 (2,324)](https://www.capterra.com/p/136603/MailerLite/reviews/) Starting price $12.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/136603/MailerLite/) [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/) [4.3 (2,953)](https://www.capterra.com/p/31898/Constant-Contact/reviews/) Starting price $12.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/31898/Constant-Contact/) [Systeme.io](https://www.capterra.com/p/198994/Systeme/) [4.8 (2,129)](https://www.capterra.com/p/198994/Systeme/reviews/) Starting price $17.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/198994/Systeme/) [View all alternatives](https://www.capterra.com/p/206053/ELAINE/alternatives/) ## FAQs about ELAINE Overview ### What company size and specific industries is ELAINE built for? ELAINE is designed for mid-sized companies and enterprises across all industries, with strong use among retailers, automotive companies, financial services firms, and media organizations. Its customer base includes businesses such as BMW, REWE, PAYBACK, Thalia, and ING. Features and Usability ### What are the key features of ELAINE? ELAINE offers email marketing and marketing automation features such as email sequences, autoresponders, drip campaigns, and workflow automation. It also includes campaign management, A/B testing, segmentation, and personalization, plus landing pages, web forms, CRM, contact management, analytics, and SMS marketing for multi-channel communication. Integrations ### Which third-party tools and platforms does ELAINE integrate with? ELAINE integrates with 6 third-party tools, including Apteco FastStats, Batch, Grafana, Zeotap, elastic.io, and signalize. These catalog integrations cover analytics, messaging, data activation, and workflow connectivity across marketing and reporting systems. Getting Started and Support ### What training and onboarding options does ELAINE offer? ELAINE provides in-person training, live online sessions, webinars, and documentation to help teams get started. In-person and live online formats support guided instruction, webinars cover organized group learning, and documentation offers written reference material for self-paced review and setup support. Getting Started and Support ### What customer support options does ELAINE offer? ELAINE provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and 24/7 Live Rep support. Support is organized through these channels for users who need direct assistance or self-service guidance. ## Features AI summary Based on 20,574 Email Marketing reviews Capterra data shows that buyers of Email Marketing software rank the following features as their top priorities: - **Email Campaign Management** (**50%** of reviewers rated this feature as critical) - **Campaign Scheduling** (**45%**) - **Contact Management** (**40%**) ELAINE supports all three of the features reviewers rate highest: **Email Campaign Management**, **Campaign Scheduling**, and **Contact Management**. Together, these capabilities help businesses create and manage campaigns, send messages at the right time, and keep contact data organized, allowing teams to run more targeted email programs and improve campaign execution. Email Campaign Management 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Plan, execute, and analyze email marketing campaigns Campaign Scheduling 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Set campaign schedules by selecting start, pause, and end dates Mobile Optimization 4.7 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Optimize content to ensure it is easily accessible for mobile users Reporting/Analytics 4.7 (6) 83.33% of 6 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data A/B Testing 5.0 (5) 100.00% of 5 reviewers that rated this feature as important or highly important Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness Third-Party Integrations 5.0 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Set up connections to third-party platforms to improve business processes ELAINE 72 features ### All Features - A/B Testing: Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Autoresponders: Create and automatically send premade copy in response to customer messages - Campaign Analytics: Track and interpret campaign performance metrics - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Campaign Scheduling: Set campaign schedules by selecting start, pause, and end dates - CAN-SPAM Compliance: Ensure all emails are compliant with anti-spam guidelines, as required by the CAN-SPAM Act - Click Tracking: Track the amount of clicks on individual products to measure campaign results - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Contact Management: Manage, organize, and store contact information - Conversion Tracking: Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customer Surveys: Tool to send questionnaires to customers to gauge feedback - Customizable Branding: Add customized logos and colors to align with company branding - Customizable CTAs: Create unique call-to-actions to drive clicks (buttons, banners, graphics, etc.) - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Data Import/Export: Import and export data to and from software applications - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Drip Campaigns: Send automated marketing emails based on user actions over a predetermined period - Dynamic Content: Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience - Email Campaign Management: Plan, execute, and analyze email marketing campaigns - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Email Sequences: Set up automated email sequences to streamline outreach and engage leads/contacts - Email Tracking: Track delivered, received, and opened emails - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Event Triggered Actions: Predefined actions automatically performed on the occurance of specific events - GDPR Compliance: Ensure compliance with the General Data Protection Regulation protocols - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - HTML Editor: Add, edit, and manipulate HTML code directly - Image Library: Store and manage images - Landing Pages/Web Forms: Create landing pages or online forms designed to capture new leads and prospects - Lead Capture: Automatically identify and save contact information of potential customers - Lead Generation: Manage the process of attracting and converting business prospects into leads - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors - List Management: Manage contacts across multiple mailing lists - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Marketing Calendar: See past and upcoming campaigns and communications in a calendar view - Mobile Access: Access software remotely via mobile devices - Mobile Optimization: Optimize content to ensure it is easily accessible for mobile users - Multi-Campaign: Manage multiple campaigns in one system - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.) - Multi-Language: Manage and support multiple languages - Multivariate Testing: Create many versions of emails, forms, or actions and gauge which is most effective - Newsletter Management: Create and update newsletter content to increase engagement - Personalization: Adjust communications based on previous interactions or personal preferences - Preview Functionality: Preview materials before finalizing projects - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - ROI Tracking: Monitor conversion rates and analyze effectiveness and profitability of marketing efforts - Sales Analytics: Track in detail how users interact with your campaigns and pages (scrolling, button interactions, etc.) - Search Marketing: Track visibility and traffic from search engines - Segmentation: Group leads or contacts based on their specific characteristics - SMS Marketing: Send promotional campaigns or transactional messages via text messages - Social Marketing: Manage campaigns and track engagement for marketing efforts across social media channels - Subscriber Management: Add or remove subscribers from mailing lists - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - Website Visitor Tracking: Monitor activity of individuals who visit your website using cookies - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows - Workflow Management: Create, design and manage workflows for repetitive tasks - WYSIWYG Editor: What You See Is What You Get is a no-code tool that allows users to create and edit content using a visual interface --- Get Advice We can help you find the software with the features you need. Features 5.0 (8) 5.0 Based on 8 reviews ## Pricing Value for money 4.4 (8) ### Starting price Free trial not available Value for money 4.4 (8) 4.4 Based on 8 reviews ## Integrations [ Grafana](https://www.capterra.com/p/196036/Grafana-Enterprise/)[ Batch](https://www.capterra.com/p/151166/Batch/)[ Apteco FastStats](https://www.capterra.com/p/101009/FastStats/)[ elastic.io](https://www.capterra.com/p/144080/elastic-io/)[ Zeotap](https://www.capterra.com/p/205599/Zeotap/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (8) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (8) 5.0 Based on 8 reviews ## User reviews Overall rating 5.0 Based on 8 reviews Filter by rating 5(8) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent Mark Z. Senior Process Manager Publishing ### "ELAINE ist ein sehr stabiles, flexibles und performantes E-Mail-Marketing Tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 13, 2026 ELAINE deckt bei uns eine große Bandbreite an E-Mail-Marketing Funktionalitäten ab. Dies beginnt mit den Newslettern, die alle unsere Marken mit diesem Tool versenden. Die meisten Newsletter erzeugen wir inzwischen automatisiert mittels RSS-Feeds. Dies reduziert den manuellen Aufwand deutlich. Mit den Marketing Automation Funktionalitäten bilden wir komplexe und hochpersonalisierte Kampagnen in allen Bereichen des Kundenlebenszyklus ab. Pros ELAINE ist ein sehr stabiles und flexibles E-Mail-Marketing Tool. Über die API können wir ELAINE flexibel in unsere Systemlandschaft und Workflows integrieren. Bei individuellen Features, die nicht Out-of-the-box bereitgestellt werden, steht uns das Team von ELAINE kompetent zur Seite, so dass wir bisher alle gestellten Anforderungen mit ELAINE umsetzten konnten. Cons Durch die große Zahl an Features gibt es in ELAINE entsprechend viele Buttons, Menüleisten, usw. Ein neuer Nutzer benötigt, je nach seinen Vorkenntnissen, eine gewisse Zeit, um sich zurechtzufinden. Aber auch hier haben wir zusammen mit artegic eine Lösung gefunden und unseren Nutzen eine alternative Oberfläche (XAF)zur Verfügung gestellt, die sehr einfach und intuitiv zu bedienen ist. Alternatives considered [Emarsys](https://www.capterra.com/p/250553/Emarsys/) [Selligent](https://www.capterra.com/p/164255/Selligent/) [AGNITAS](https://www.capterra.com/p/174204/AGNITAS/) Reasons for choosing ELAINE Beste Kombination aus Feature-Abdeckung und Kosten. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. NW Nina-Constanze W. CRM Printing ### "Umfangreiche und zuverlässige E-Mail-Lösung" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 2, 2026 Sehr zufrieden, seit Jahren verlässlich, sowohl im Newsletter-Marketing als auch für Transaktionsmails. Mandantenfähig und international sehr gut einsetzbar. Pros Ein sehr umfangreiches und gleichzeitig zuverlässiges Tool und seit vielen Jahren ein verlässlicher Partner, auch bei Sonderwünschen. Regelmäßige Weiterentwicklungen und Erweiterungen sind ein Plus. Cons Insgesamt eine etwas weniger verspielte Oberfläche, jedoch einfach in der Nutzung und nach recht kurzer Einarbeitung nutzbar. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SS Sebastian S. Lead E-Mail Supermarkets ### "Customer Engagement Plattform für komplexe Anwendungsfälle" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 8, 2026 Elaine ist für uns viel mehr als ein reines E-Mail-Versandtool und liefert und in unserer E-Mail Kommunikation die Basis für komplexe 1:1 Personalisierung. Sämtliche Schnittstellen können bedient werden, so dass wir unsere Datenlandschaft perfekt abbilden können. Die Performance ist sehr beeindruckend, egal ob beim Versand von klassischen listenbasierten Versänden oder beim Versand von Transaktionsmails. Hierbei nicht zu unterschätzen ist das starke Deliverability Management. Pros Mit Elaine sind wir in der Lage die zahlreichen umliegenden Datenquellen in einer zentralen Software so zu verbinden, dass wir weit mehr als ein reines Versandtool für E-Mails haben, sondern eine Plattform zur Personalisierung unserer E-Mail Kommunikation. Wenn nötig kann Elaine eigene Logiken beisteuern, aber auch externe Signale empfängen, um in Echtzeit Entscheidungen zu treffen. So erhält jeder unserer Empfänger die Botschaft, die er aktuell benötigt und das zunehmend auch gestützt durch die Elaine-eigene KI "Aido". Herauszuheben ist bei aller Komplexität, dass sehr viele Funktionen im "no-code" Self-service durch Fachbereiche unabhängig von IT-Teams genutzt werden können. Cons Elaine ist nicht selbsterklärend, was aber auch folgerichtig ist bei dem enormen Funktionsumfang und der Komplexität der Aufgabenstellungen, die wir mit Hilfe der Software lösen. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Senior CRM Manager Publishing ### "Customer Engagement leicht gemacht" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 4, 2026 Mit ELAINE erstelle ich automatisierte Kommunikationsabläufe sehr einfach mit wenigen Klicks und selektiere selbstständig Empfängerdaten, z.B. für segemntierte E-Mail Kampagnen. Die Durchführung und Auswertung von Tests ohne große konzeptionelle Vorbereitung oder komplexe Datenanalyse ist ebenfalls möglich. Über alle Aufgaben hinweg ist Befähigung der Anwender zur selbstständigen Durchführung die vielleicht größte Stärke von ELAINE. Pros ELAINE befähigt Anwender, selbstständig Personalisierungen, Selektionen, Automatisierungen und andere komplexe Aufgaben durchzuführen, ohne Support aus technischen Bereichen wie der IT. Dadurch lassen sich Use Cases schnell umsetzen, testen und optimieren. Cons ELAINE ist sehr mächtig, jedoch fühlt sich die Bedienung manchmal etwas sperrig und wenig intuitiv an. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MW Mike W. CEO Computer Software ### "Top-Produkt im Einsatz für den Lebensmitteleinzelhandel" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 28, 2026 Wir haben im Lebensmitteleinzelhandel unsere E-Mail-Marketing und die Automation mit ELAINE umgesetzt, Alles bestens. ebenso die Transaktions-Kommunikation. Vorteil, alles aus einer Hand. Pros Sehr gute Interfaces und Möglichkeiten der Automatisierung. Zuverlässige Nutzung - klar, darf man erwarten.ist aber nicht immer selbstverständlich. Bei ELAINE jedoch absolut top. Ebenso sehr guter Support. Cons Auch wenn die Interfaces sehr gut sind, gerne noch Optimierungen für mobile Geräte. Dies sollte optimiert werden. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CB Christian B. Managing Director Marketing and Advertising ### "Top Plattform für Enterprise MarTech-Anforderungen" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 27, 2026 Aus über 5 Jahren Zusammenarbeit in komplexen Enterprise-MarTech-Projekten kenne ich ELAINE als sehr stabiles und zuverlässiges System, das kontinuierlich mit den Anforderungen der Zeit und den Bedürfnissen der Kunden mitwächst. Pros Besonders überzeugend ist die zentrale Bündelung von Kundendaten als Basis für präzise personalisierte Kampagnen. Die kanalübergreifende Orchestrierung ermöglicht eine konsistente und nahtlose Customer Journey. Umfangreiche Funktionen unterstützen die Umsetzung komplexer Kampagnenlogiken und Automatisierungen im Enterprise-Umfeld. Cons Zentrale Datenbasis für effektive und zielgerichtete Personalisierung. Kanalübergreifende Steuerung für durchgängige Customer Journeys. Umfangreiche Funktionen für anspruchsvolle Automatisierungen. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Valesca G. Digital Marketing Consultant Information Technology and Services ### "E-Mail Editor, Marketing-Automation und Transaktionsmailings in einem Tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 12, 2025 Mit ELAINE verschicke ich Newsletter, Transaktionsmailings und Automation-Kampagnen. Durch die flexiblen Schnittstellen können einfach weitere Systeme z.B. CRM oder Shop angebunden werden. Ein großer Vorteil sind auch die Multilanguage Templates, die es ermöglichen, mehrere Sprachen aufzusetzen und zu bearbeiten. Die noch recht neuen Data Stores ermöglichen es, große Datenmengen, die über die Stammdaten hinaus gehen, zu speichern und zu nutzen (z.B. Transaktionsdaten oder Produktdaten). Besonders gut gefallen mir auch die A/B-Test Möglichkeiten und die Auswertung von Mailings und Kampagnen. Ein weiteres Plus sind Funktionalitäten wie AIDO für KI-optimierten Content und Segmente oder interaktive Elemente wie Countdown oder Umfragen. Und das alles in einem einzigen Tool. Pros Das Tool bietet ein ganzheitliches E-Mail Marketing. Neben einem umfangreichen Editor lassen sich per Drag&Drop schnell und einfach Mailings aufbauen. Diese lassen sich als Listenversand verschicken, gleichzeitig können aber auch smarte und hochkomplexe, automatisierte Kampagnenstrecken umgesetzt oder Transaktionsmailings verschickt werden. Außerdem bietet ELAINE eine Empfängerverwaltung und Selektionsmöglichkeiten sowie nach dem Versand diverse Report- und Analysemöglichkeiten. Da es sich um einen deutschen Anbieter handelt, ist es DSGVO-konform und mit einem kompetenten, deutschen Support. Cons Leider gibt es keine Standard-Templates und Artikel, auf die man zurückgreifen kann. Es gibt keine kostenlose Version (zum Testen) und da es recht komplexe Funktionen gibt, ist es nicht für den schnellen Einstieg geeignet. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NZ Nico Z. CEO Marketing and Advertising ### "Leistungsfähiges System für den Aufbau eines zeitgemäßen Omnichannel Dialogmarketing" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 4, 2025 Wir arbeiten sehr gerne mit Elaine zusammen. Sowohl das Produkt als auch das Team überzeugen uns voll und ganz. Der Support antwortet schnell und kompetent. Pros Elaine bietet einen sehr hohen Funktionsumfang und weitreichende Customizing-Möglichkeiten. Uns gefällt zudem, dass Elaine einer der wenigen Anbieter ist, mit dem die Anforderungen der DSGVO vollständig umgesetzt werden können. Die KI-Features (AIDO) bieten spannende Möglichkeiten, schnell und effizient multivariate Tests umzusetzen, um Kampagnen zu optimieren. Dank der Business Rules lassen sich auch sehr individuelle Cases einfach umsetzen. Und nicht zuletzt sind die super freundlichen Mitarbeiterinnen und Mitarbeiter von Elaine immer persönlich erreichbar - auch damit hebt sich der Anbieter von der Konkurrenz ab. Cons Elaine bietet einen hohen Funktionsumfang, um ein individualisiertes Omnichannel Dialogmarketing aufzubauen. Wer das System ausreizen möchte, sollte Zeit für die Einarbeitung mitbringen. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.