--- title: "ManageEngine Access Manager Plus Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about ManageEngine Access Manager Plus Software - reviews, pricing plans, popular comparisons to other Remote Support products and more." source_url: "https://www.capterra.com/p/206095/ManageEngine-Access-Manager-Plus/" page_type: "product" language: "en" --- # ManageEngine Access Manager Plus Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 23, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) ManageEngine Access Manager Plus ## What is ManageEngine Access Manager Plus? ManageEngine Access Manager Plus is a secure remote access solution that enables granular, role-based privileged access to critical systems, monitors and records all privileged sessions and provides real-time control over every remote session. It offers a variety of features such as remote monitoring, custom workflows, privileged session recording, access control, audit trails, and more. ## What is ManageEngine Access Manager Plus used for? [Remote Support](https://www.capterra.com/remote-support-software/)[Privileged Access Management](https://www.capterra.com/privileged-access-management-software/)[Remote Work](https://www.capterra.com/remote-work-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $495 Flat Rate, Per Year Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ManageEngine Access Manager Plus?[Manage this product listing](https://www.g2.com/products/e6b38258-ce8d-4cc1-a8bc-40ac79e97e29/claim_requests/new?auto=true) ## ManageEngine Access Manager Plus Overview Updated September 2026 AI summary ManageEngine Access Manager Plus enables businesses of all sizes to securely manage remote support and privileged access, offering tools for access control, session recording, and audit trails. It supports remote access, file and session transfer, video conferencing, and two-factor authentication. Deployable via cloud or Windows, it addresses both remote work and security management needs across varied organizational environments. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ManageEngine Access Manager Plus 4.5 (2) VS. [4.6 (294)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) Starting Price $495 Flat Rate, Per Year Starting Price $3 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (2) Ease Of Use 4.6 (25) Value For Money 5.0 (2) Value For Money 4.5 (24) Customer Service 5.0 (2) Customer Service 4.5 (25) ## ManageEngine Access Manager Plus alternatives [4.7 (107)](https://www.capterra.com/p/172645/Teramind/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [VISULOX](https://www.capterra.com/p/252356/VISULOX/) [4.8 (25)](https://www.capterra.com/p/252356/VISULOX/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/252356/VISULOX/) Highest Rated [Admin By Request](https://www.capterra.com/p/10009418/Admin-By-Request/) [4.9 (69)](https://www.capterra.com/p/10009418/Admin-By-Request/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10009418/Admin-By-Request/) [Secomea](https://www.capterra.com/p/10006674/Secomea/) [4.7 (19)](https://www.capterra.com/p/10006674/Secomea/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10006674/Secomea/) ## FAQs about ManageEngine Access Manager Plus Overview ### What company size and specific industries is ManageEngine Access Manager Plus built for? ManageEngine Access Manager Plus is designed for organizations that need access management for privileged users and remote workers, including server, network, application, database, and security administrators, as well as third parties, technicians, maintenance engineers, and plant operators. It fits companies with complex IT and operational environments across many industries. Features and Usability ### What are the key features of ManageEngine Access Manager Plus? ManageEngine Access Manager Plus offers access management, access controls and permissions, least privilege, and user management for governing privileged access. It also includes multi-factor authentication and two-factor authentication, plus remote access management, remote access/control, remote support, session recording, session transfer, audit trail, activity tracking, and reporting/analytics. Integrations ### Which third-party tools and platforms does ManageEngine Access Manager Plus integrate with? ManageEngine Access Manager Plus integrates with 4 third-party platforms: Cisco Duo, Jira, Okta, and ServiceNow. These catalog integrations cover authentication, IT service management, and access-related workflows, giving teams direct connections to commonly used identity and operations tools. Getting Started and Support ### What training and onboarding options does ManageEngine Access Manager Plus offer? ManageEngine Access Manager Plus provides in person training, live online sessions, webinars, and documentation. In person training supports direct instruction, live online sessions and webinars allow guided learning remotely, and documentation gives teams written material for self-paced reference and feature review. Getting Started and Support ### What customer support options does ManageEngine Access Manager Plus offer? ManageEngine Access Manager Plus provides email/help desk, a knowledge base, phone support, and chat. No reviewer feedback is available on support experience, so response speed, helpfulness, and common frustrations cannot be assessed from user comments. ## Features AI summary Based on 6,446 Remote Support reviews Capterra reviewers highlight these as the features buyers value most when choosing remote support software: - **Remote Access/Control** (**61%** of reviewers rated this feature as critical) - **Access Controls/Permissions** (**44%**) - **Unattended Access** (**50%**) ManageEngine Access Manager Plus supports **Remote Access/Control** and **Access Controls/Permissions**, giving IT teams a way to connect to devices directly while managing who can access systems and what actions they can take. However, it does not offer **Unattended Access**. Instead, it provides **Screen Sharing** (**46%**), which still helps teams view user sessions and guide troubleshooting in real time, helping businesses resolve support issues faster and maintain tighter oversight of remote access. Access Controls/Permissions Define levels of authorization for access to specific files or systems Access Management Control and manage access to company resources Activity Tracking Track and document all activities across devices, networks, and other systems Audit Trail A record of all activities within the system, including user access, changes made, etc. Authentication Verify the identity of users/devices to enable secure access Collaboration Tools Provides a channel for team members to share AI models, media files, communicate, and work together ManageEngine Access Manager Plus 22 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Access Management: Control and manage access to company resources - Activity Tracking: Track and document all activities across devices, networks, and other systems - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Authentication: Verify the identity of users/devices to enable secure access - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Employee Activity Monitoring: Monitor and track what your employees are doing - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - File Transfer: Move files across different systems or networks - For MSPs: Intended to be used by managed service providers - Multi-Factor Authentication: Request two or more credentials to prove user's identity before granting access to systems - Network Security: Prevent and monitor unauthorized access, misuse, modification, or denial of a computer network and network-accessible resources - Remote Access/Control: Access work applications remotely, for when working away from the office and/or traveling - Remote Support: Provide support to your customers and employees remotely over a shared network - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Screen Sharing: Digitally share screen view with others - Session Recording: Record active support and chat sessions for auditing and training - Session Transfer: Transfer a support session to another team member - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Two-Factor Authentication: Extra layer of security that requires not only a password and username but also something specific to that user - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Video Conferencing: Connect with meeting participants remotely over video --- Features 5.0 (2) 5.0 Based on 2 reviews ## Pricing Value for money 5.0 (2) Free Trial Free Version Basic $495.00 Flat Rate,Per Year Value for money 5.0 (2) 5.0 Based on 2 reviews ## Integrations [ Jira](https://www.capterra.com/p/19319/JIRA/)[ Okta](https://www.capterra.com/p/119653/Okta/)[ Cisco Duo](https://www.capterra.com/p/228827/Duo-Security/)[ ServiceNow](https://www.capterra.com/p/254088/ServiceNow/) ## Support, customer service and training options Customer Service 5.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (2) 5.0 Based on 2 reviews ## User reviews Overall rating 4.5 Based on 2 reviews Filter by rating 5(1) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent MH mark H. Service Delivery Manager Computer & Network Security ### "Another great product from ZoHo corp" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 24, 2021 Excellent solution for automatically patching software and drivers. Does what it says on the tin Pros Serves the purpose for what it was designed for, automatically patching out of date software and drivers all within a centrally managed web based platform. Cons Initial setup was not as straight forward as some may want, it isn't really a click and go solution if youre using this for on-prem. The cloud setup was easy. Setting up custom groups and automation was a learning curve but once you've figured out the navigation and where things are, it was easy Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Ulf B. IT-Consultant Information Technology and Services ### "Patch management made simple" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 2, 2021 Since we are still running this on the trial I have yet to fully automate this, but if it goes as expected the application will greatly decrease the time we have to use for patching and at the same time improve the patching of 3rd party software that we did not cover before. Pros Ability to patch huge numbers of applications with one tool in a simple manner. We have multiple remote offices that we want to manage individually, this tool does exactly that. We are using the trial license to assess if this is the tool we need but so far I am impressed. Cons I would like to be able to see a dashboard for each remote office instead of for the whole setup. This would make it easier to manage an installation with hundreds of clients on dozens of remote offices. Also, an easier way to share filters between users and menus would be useful so that you don't have to make the same filters over and over again. Reasons for choosing ManageEngine Access Manager Plus Better support and more affordable. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.