# GoSite Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about GoSite Software - reviews, pricing plans, popular comparisons to other Review Management products and more. Source: https://www.capterra.com/p/206097/GoSite --- # GoSite Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) GoSite ## What is GoSite? GoSite creates simplified technology for small businesses that drive Americas economy. Our software empowers them to have everything they need in one place to connect with their customers in the digital era. Our cloud-based suite of mobile and web tools transforms the way our customers run their business, on the go and everywhere. ## What is GoSite used for? [Customer Engagement](https://www.capterra.com/customer-engagement-software/)[Scheduling](https://www.capterra.com/scheduling-software/)[Review Management](https://www.capterra.com/review-management-software/) Top alternative Featured Overall rating Based on 33 user reviews Reviews sentiment Positive 58% Neutral 15% Negative 27% Starting price $15.2 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for GoSite?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://gosite.com&name=GoSite) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### GoSite 3.5 (33) VS. [4.6 (1,420)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting Price $15.2 Per User, Per Month Starting Price $39 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.7 (33) Ease Of Use 4.6 (1,380) Value For Money 3.3 (32) Value For Money 4.4 (1,184) Customer Service 3.5 (32) Customer Service 4.6 (1,333) ## GoSite alternatives [4.7 (1,691)](https://www.capterra.com/p/105428/Clio/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.2 (2,003)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars Highest Rated [4.7 (2,737)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.6 (413)](https://www.capterra.com/p/153475/FieldPulse/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/206097/GoSite/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Review Request 3.9 (13) 23.08% of 13 reviewers that rated this feature as important or highly important Allows businesses to request reviews from their customers Online Booking 3.8 (12) 41.67% of 12 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform Review Monitoring 4.6 (11) 54.55% of 11 reviewers that rated this feature as important or highly important Automatically monitor and receive alerts for any new online reviews Calendar Sync 3.6 (9) 44.44% of 9 reviewers that rated this feature as important or highly important Synchronize with other calendars to view mutual availability and schedules Confirmations/Reminders 4.2 (9) 33.33% of 9 reviewers that rated this feature as important or highly important Automated reminders and confirmations for booked appointments and events via text or email Customizable Branding 3.4 (9) 55.56% of 9 reviewers that rated this feature as important or highly important Add customized logos and colors to align with company branding GoSite 34 features Schedule appointments via a calendar Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Create, manage, and send invoices or bills to customers Track and manage schedules and meetings via an integrated calendar Synchronize with other calendars to view mutual availability and schedules Electronic storage of stakeholder contact information Manage and track all internal and external communication conducted via calls, email, text, or chat Automated reminders and confirmations for booked appointments and events via text or email A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Store and organize information about customers and previous interactions Add customized logos and colors to align with company branding Assembly of graphs and charts for visualizing and tracking statistics/metrics Protect sensitive data for digital privacy Electronically collect payments for goods or services Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Manage and track all job information and associated tasks Access software remotely via mobile devices Access the system via a mobile application Observe and track the demand, usage, progress or quality of a system, product, or user Manage and support multiple locations Identify, track, and respond to negative feedback Book meetings and appointments through a website or digital platform Accept and process online payment transactions Accept, record, and reconcile financial transactions Generate quotes or estimates for customers Timed notification for any upcoming task, deadline, appointment, or activity View and track pertinent metrics to find patterns and gain insights from data Planning and managing of resources and procedures to mitigate the impact of events and incidents Automatically monitor and receive alerts for any new online reviews Notifies a business when a review is left Allows businesses to request reviews from their customers Plan availability and assign specific time slots for tasks and resources Allows businesses to share their videos on social media. Get Advice We can help you find the software with the features you need. Features 3.6 (33) 3.6 Based on 33 reviews ## Pricing Value for money 3.3 (32) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/206097/GoSite/pricing/) Starter $15.20 Per User,Per Month It includes: - 24/7 Support - Mobile App - App Store Integrations - Contact Hub (CRM) - Invoices - Credit Card Payments - ACH Payments - Store Card on File - Client Portal - Google My Business Management - Facebook Management - Reporting - QuickBooks Sync Pro $63.20 Per User,Per Month It includes: - 24/7 Support - Mobile App - App Store Integrations - Contact Hub (CRM) - Invoices - Credit Card Payments - ACH Payments - Store Card on File - Client Portal - Google My Business Management - Facebook Management - Reporting - QuickBooks Sync - Thumbtack Sync - Messenger / 2-Way Text Messaging - Reviews / Reputation Management - Appointments & Scheduling - Online Booking Ultimate $159.20 Per User,Per Month It includes: - 24/7 Support - Mobile App - App Store Integrations - Contact Hub (CRM) - Invoices - Credit Card Payments - ACH Payments - Store Card on File - Client Portal - Google My Business Management - Facebook Management - Reporting - QuickBooks Sync - Thumbtack Sync - Messenger / 2-Way Text Messaging - Reviews / Reputation Management - Appointments & Scheduling - Online Booking - Messenger Autoresponder - Schedule Invoices - Recurring Invoices - Custom Contact Groups & Tags - Bulk Review Requests - Automatic Review Request After Payments - SMS Appointment Reminders Value for money 3.3 (32) 3.3 Based on 32 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.5 (32) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.5 (32) 3.5 Based on 32 reviews ## User reviews Overall rating 3.5 Based on 33 reviews Filter by rating 5(13) 4(6) 3(5) 2(2) 1(7) Mentioned topic Sorted by most recent NS Nancy S. Owner Government Relations ### "Poor Experience " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 September 20, 2024 Horrible and a huge nightmare. Trying to get ahold of them is not easy. Pros The cost it’s free. The app is super fast at loading and even faster at crashing. Cons Everything was so glitchy. It keeps crashing my phone. Switched from [Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/) Promises of it being a great app, it’s not. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. David B. CEO Computer Software ### "Glitchy Software Does not work No Support" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 August 26, 2024 When I tried to call an get the issues fixed they make you leave a message and never call you back. I emailed support to cancel the account and I was again charged the next month. I had to cancel my card to stop billing. After the card was canceled I got a call from them saying the payment did not go through. I told them I canceled and they say they never got my calls or e-mails about canceling. She told me she would send me another form I needed to fill out to cancel. After she got off the phone I never got the e-mail from her with the form to fill out Pros I Likes the Features they offer up front. But They don't work well at all. and you don't have any support on any of the products. Overall the website is ok and loads fast. Cons Invoices would not send to customers. Customers that did get an invoice could not make a payment. Messages would not send from messenger. When you try to reply to a message from a customer they never get your reply. Switched from [Jobber](https://www.capterra.com/p/127994/Jobber/) Jobber was high priced. but the support and product is very good. I want back to jobber after the issues with gosite. Alternatives considered [Jobber](https://www.capterra.com/p/127994/Jobber/) Reasons for choosing GoSite Better Price. Jobber and I returned to Jobber Better support Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MV Mikhail V. Owner Facilities Services ### "Terrible Experience with GoSite - Avoid at All Costs" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 August 23, 2024 I had high hopes for GoSite based on their flashy advertisements and promises of streamlined business solutions, but my experience was nothing short of a nightmare. From the get-go, their customer service was abysmal. I found myself stuck on hold for hours and received vague, unhelpful responses to my inquiries. TOOK MY MONEY EACH MONTH AND DID NOTHING TO HELP BOOST MY PRESENCE IN FACT MY ONLINE PRESENCE DROPPED DRASTICALLY The platform itself is clunky and unintuitive. Features that are supposed to make things easier only add to the confusion. The website builder constantly crashes, and the integration with other tools is spotty at best. I wasted more time trying to fix errors than actually working on my business. On top of that, billing issues plagued my account. I was charged for services I didn’t use, and despite multiple attempts to resolve the issue, the support team was unresponsive and unhelpful. Overall, GoSite has been a huge disappointment and a drain on my time and resources. There are plenty of other tools out there that offer better functionality and customer support. Save yourself the trouble and look elsewhere. Pros NONE I did not like anything about GoSite very unprofessional staff, its a Scam Cons EVERYTHING- No SEO, directory optimization 0000000000000000000000 they will tank your business Switched from [TownSq](https://www.capterra.com/p/179206/TownSq/) my business started to lose a lot of money Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BE Benton E. Owner Facilities Services ### "Waste of money. Use Google Buisness for free" 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 April 4, 2024 It’s been horrible and a waste of money. Every time I bail out from under them they hold my website hostage until I pay for another year of service. Pros I don’t like anything about this company. Cons It’s Managment team. They are unresponsive to my needs. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AG Alexandra G. Owner Facilities Services ### "For the most part a good software " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 May 7, 2023 Overall i had an ok experience with the expectations of certain aspects of the software Pros I liked how you can manage reviews from different platforms. I liked how it automatically saved clients information and i liked the how responsive the customer service is if I ever needed them. Cons Things i didn't like were the website designs, How i there wasn't an option to export clients information that had contacted me through gosite . And i didn't always receive notification when I would be contacted by customer and i didn't like how the message from clients wouldn't always come through or it was a struggle to find their messages Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 11, 2023 Hi Alexandra, thank you for taking the time to share such a detailed review about your experience with GoSite and we're thrilled that you have a positive experience with our products. Your feedback inspires us to perform better. For further assistance regarding your website, contacts, and notification settings, kindly reach out to us anytime through chat or send us an email at help@gosite.com. BS Benton Scott E. Owner Consumer Services ### "Most features I personally don’t need or use" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 February 28, 2023 I’m not sure it’s the best business decision I’ve made. Their customer service is very good. I’m just not sure that Gosite offers my company enough. There’s a lot of things that the website that Google gives you that offers some of the same benefits for free. Pros That you can pick and choose what reviews to put up as they come in Cons To be honest, I just don’t use Gosite enough to be critical. I’ve been there since the beginning in the app has come a long ways. It was really bad at first, but they’ve made quite a bit of improvements and is now fairly decent. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 7, 2023 Hi Benton, thank you so much for taking the time to leave us feedback. We strive to provide exceptional service to our clients and support the growth of their business in any we can. We appreciate that you have had a positive experience with our Reviews tool and our Customer Support. In reference to maximizing your GoSite subscription, we are grateful that we are able to reach out to you and provide the assistance that you need. For any questions and further help, feel free to chat with us or email us at help@gosite.com. DK Diane K. Co/Owner Business Supplies and Equipment ### "Owner" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 2.0 2.0 Likelihood to Recommend 8/10 January 7, 2023 For the majority the overall experience has been decent, but definitely can improve on customer service, and quality of service with the websites Pros It’s easy inconvenience to get reviews. I also like the fact that I can track all my customers. Cons I’m not always sure that people are finding us based on our website and go site quality Reasons for choosing GoSite It was when I first got started. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor January 10, 2023 Hi Diane, we are pleased that you are satisfied with GoSite Reviews and Contact Hub. We appreciate your feedback, as it is important for us in order to improve our products and services. If you require any assistance, you may reach out through our chat support or email us at help@gosite.com. MB Michael B. Account Executive Hospitality ### "Honest review" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 January 6, 2023 It was awesome, great for a business that needs to go online but doesnt know where to start Pros I liked that it really was a one stop shop, clunky at times, but hey they were doing alot under one roof and for the price the value was definitely there. To be honest, these guys will be good at taking you to orbit, once you are there, you can decide what other company can take you to the moon, but one step at a time. Let these guys get you on the map. Cons the review tool should be more streamlined and take you to the typing portion of it instead of the taking you to the google business profileIntegrations were difficult at times, others were easy Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 9, 2023 Hi Michael, thank you! We're thrilled that you have had a positive experience with our products and our team. Your comments inspire us to perform better and we're humbled to know that our efforts are making a difference. We take all feedback very seriously, and please know that this is a great way for us to improve our products to serve you better. We will be forwarding your feedback to our Product team so that they can further check our Reviews Tool. If you have any questions or need assistance, feel free to chat with us or email us at help@gosite.com. CR Claudia R. Manager Consumer Services ### "Great service for small business owners!" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 6, 2023 Great! I personally loved it. We had to pause/cancel this service because of changes in management (new marketing team were hired). Pros I liked how you were able to communicate with clients with text messaging. That feature was very important. In regard to the website, being able to edit yourself was great and you also could contact them to customize however, you need to keep in mind that you, yourself, has to manage the website because they mainly provide just the platform. In order to succeed using other functions like scheduling service or offering online booking you need to have a marketing/sales team to manage. Cons There were constant issues with messages. They would disappear after sending or you cound't receive any messages from clients. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 9, 2023 Hi Claudia, thank you for taking the time to leave us a review! We're very happy to know that you have had a great experience with your GoSite tools, specifically text messaging and website editor. Regarding your Messenger tool, we would like to apologize for the inconvenience, please know that it was an uncommon instance. Our team will use the insights from this experience to improve our products and services. GA Glenn A. Owner Automotive ### " GoSite Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 January 4, 2023 Pros Easy to navigate Cons Difficulties with the mobile app, several issues logging in and it happens frequently. Find myself having to remove the app and re-downloading too often. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 9, 2023 Hi Glenn, thank you for taking the time to leave feedback for GoSite. We're happy to know that you find GoSite tools easy to navigate. In reference to your mobile app concerns, we will be reaching out to you directly to inquire on how we can provide further assistance. We apologize for the inconvenience this has caused you and your business. [View all Reviews](https://www.capterra.com/p/206097/GoSite/reviews/) Popular comparisons [Jobber vs GoSite](https://www.capterra.com/compare/127994-206097/Jobber-vs-GoSite)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)