# Page 2 | GoSite Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is GoSite the right Review Management solution for you? Explore 33 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/206097/GoSite/reviews --- GoSite 3.5 (33) [View alternatives](https://www.capterra.com/p/206097/GoSite/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of GoSite ## Showing most helpful reviews Showing 26-33 of 33 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use LN Leo N. CEO Consumer Services Used the software for: Less than 6 months ### "Review " July 1, 2021 4.0 Pros Not too sure. It’s easy to use and I’m able to do what I need to do. Cons I wish I (and my clients) were able to book further out in advance. I’m not allowed to book past 2 weeks. Also I wish I could select which days I’m closed ahead of time instead of on a weekly basis. Also I changed my hours but my client got a notification that his service was cancelled. Wish that wasn’t the case. Reason for choosing GoSite I decided to give it a try because I needed a website at the time and they happened to call with an offer. I didn’t know they had a trial period. That wasn’t offered to me so that bothered me a bit when I found out after the fact. Review Source Response from GoSite July 20, 2021 Thank you for sharing this, Leo! We are happy to be working with you and to hear that our software is helping you manage your business more easily. We appreciate the honest feedback on our Booking tool and will be sure to hand this feedback over to the product team for future updates. If you would be open to a conversation to further discuss your feedback on our tools and sales process, please send us an email at care@gosite.com and we can set a time to chat. Thank you! MD Mike D. Owner Consumer Services Used the software for: Less than 6 months ### "Review" July 1, 2021 3.0 Meh if it wasn't for posting to google and Facebook I would not use it . I haven't been posting so could be disposable. Pros I like posting to Facebook and google with the app Cons The best way to put it lots of departments with zero communication. I find it very time consuming to have to go into every different area to do something.. example if I put a contact in I have to exit contacts to book. When in front of client I can't click payment I have to go to payment to except payment. Makes it very difficult to use Switched from [Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/) To combine web page , posting, and booking. Review Source Response from GoSite July 20, 2021 Thank you, Mike, for taking the time to bring this to our attention. We take your feedback seriously and will deliver this information to our product team. If you would be open to a conversation to further discuss your feedback on our tools, please send an email to care@gosite.com and we can set up a time to chat. Again, thank you for your honest review! BJ Brandy J. Office Administrator Farming Used the software for: 1-2 years ### "Helpful tool to grow customers" December 19, 2022 5.0 Pros We use GoSite along with Google Calendar. Easy tool to send request for reviews Cons Not helpful in growing the business as far as SEO is concerned. Review Source Response from GoSite December 23, 2022 Hi Brandy, thank you for the positive feedback! We are thrilled to learn that you are happy with your GoSite tools. For any assistance, you can reach us at help@gosite.com. You can also message us anytime through our chat support. JO Jeremy O. Handyman Construction Used the software for: Less than 6 months ### "Real complaints" August 4, 2021 2.0 I cant really be happy about the service, because i need to speak to someone when i need them,, and since you cant answer the phone, i cant love the site. Pros It was easy to set up, over the phone. And the fact that you can change anything was good, except i am not computer savy nor do i have time to do it, so i really need somebody to assist. Cons Not enought personal attention to answering phone call, and explaining how to use the site. For this service, it shouldnt cost this much. And i needed someone to answer their phones, since i am in another time zone, its just not effective for me,, . Reason for choosing GoSite You called me, and i tried it out, but i am Not Happy with the serivce,. Review Source Response from GoSite August 12, 2021 Thank you for this feedback, Jeremy. We did recently scale back phone support for website edits in replacement with increased support via email. We have made many product enhancements in app to make it easier for our clients to edit their websites on their own but we are equally committed to helping you complete those edits if you can't yourself! Please detail any edits you would like for us to complete for you in an email to webteam@gosite.com. We will make sure you can get to a point where you love your website! We appreciate your honest feedback and will review this internally to try to enhance your experience moving forward! DD Dana D. Owner Consumer Services Used the software for: 6-12 months ### "Great Product" July 9, 2021 5.0 Pros Wonderful value, easy to use with good customer service. Cons Nothing. The software meets our needs. We do not use all of the software features. Review Source Response from GoSite July 15, 2021 Thank you, Dana! These words are so kind. We look forward to a lifetime of supporting your business. If you need anything in the future please feel free to chat with us on our website or send an email to help@gosite.com. Thank you! MP Marlon P. Owner mover Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Great. Opportunity" July 14, 2021 5.0 Excellent service. Would recommend to any one Pros Make my business be more productive than already is Cons Everything have work as it plan so far with this web site Reason for choosing GoSite I considered would be helpful Review Source Response from GoSite July 15, 2021 Thank you for the kind words, Marlon! We're delighted to be working with you and we're happy you love the website. If you need anything please don't hesitate to send us a chat in our app or drop an email to help@gosite.com. Thank you! JV Jamie V. Owner Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Excellent product " July 2, 2021 5.0 Pros I love the ease of the payment feature and also the review request Cons There’s nothing about this product that I don’t like the features are great Review Source Response from GoSite July 19, 2021 Thank you for sharing this, Jamie! We are thrilled to be working with you and love to see that our software is helping you manage your business in one centralized platform. If you need anything in the future please feel free to chat with us on our website or send an email to help@gosite.com. Thank you! PH Pat H. Owner Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Review if GoSite" July 17, 2020 5.0 I WOULD RATE THEM A 10. Great Pros Great service give them a call. \[SENSITIVE CONTENT HIDDEN\] is my help there She is beyond the BEST. So helpful . She calls me regularly to check to see how I AM DOING. THERE IS ONLY ONE OF HER. SO PATIENT WITH ME. Cons So far nothing I am unhappy with at the moment. Review Source Response from GoSite July 27, 2020 We're happy to hear that you're enjoying your service with GoSite! Please reach out to us at hello@gosite.com if anything should come up! Similar Products Featured ## Related categories [Review Management](https://www.capterra.com/review-management-software/)[Scheduling](https://www.capterra.com/scheduling-software/)[Maid Service](https://www.capterra.com/maid-service-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.