# Moveworks Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Moveworks Software - reviews, pricing plans, popular comparisons to other Generative AI products and more. Source: https://www.capterra.com/p/206137/Moveworks-AI-Platform/reviews --- # Moveworks Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on July 9, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Moveworks ## What is Moveworks? The Moveworks generative AI platform boosts employee productivity by surfacing information and automating tasks through natural language. Moveworks gives enterprises a conversational interface that works across every system — from Microsoft to Workday to Salesforce. Powered by GPT-class machine learning models, the Moveworks platform learns the unique language of your organization to solve thousands of use cases. ## What is Moveworks used for? [Agentic AI](https://www.capterra.com/agentic-ai-software/)[AI IT Agents](https://www.capterra.com/ai-it-agents-software/)[AI Agents for HR](https://www.capterra.com/ai-agents-for-hr-software/) Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Moveworks?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.moveworks.com&name=Moveworks) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Moveworks 5.0 (1) VS. [### AISERA](https://www.capterra.com/p/204926/AI-Service-Desk/) [4.5 (2)](https://www.capterra.com/p/204926/AI-Service-Desk/#reviews) Starting Price Contact vendor Starting Price $1 Per Feature, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 4.0 (2) Value For Money 5.0 (1) Value For Money 4.0 (1) Customer Service 5.0 (1) Customer Service 4.0 (1) ## Moveworks alternatives [Capacity](https://www.capterra.com/p/192480/Capacity/) [4.5 (14)](https://www.capterra.com/p/192480/Capacity/reviews/) Starting price $25000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/192480/Capacity/) [ChatGPT](https://www.capterra.com/p/10009334/ChatGPT/) [4.4 (378)](https://www.capterra.com/p/10009334/ChatGPT/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10009334/ChatGPT/) Highest Rated [Cognigy.AI](https://www.capterra.com/p/176610/Cognigy-AI/) [4.8 (23)](https://www.capterra.com/p/176610/Cognigy-AI/reviews/) Starting price $2500.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/176610/Cognigy-AI/) [Leena AI](https://www.capterra.com/p/187829/Leena-AI/) [4.5 (13)](https://www.capterra.com/p/187829/Leena-AI/reviews/) Starting price $1.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/187829/Leena-AI/) [View all alternatives](https://www.capterra.com/p/206137/Moveworks-AI-Platform/alternatives/) ## FAQs about Moveworks Overview ### What company size and specific industries is Moveworks built for? Moveworks is designed for enterprise companies across any industry that need a single conversational interface for employees to find information and take action across enterprise systems in any language. It is aimed at large organizations with broad internal support needs rather than small or mid-market businesses. Features and Usability ### What are the key features of Moveworks? Moveworks offers conversational AI, natural language interface, and natural language processing for employee requests, plus workflow automation, autonomous task execution, and proactive tasking. It also includes knowledge base integration, ticket management, HR automation, analytics, access controls, compliance management, and third-party integration for enterprise workflows. Getting Started and Support ### What training and onboarding options does Moveworks offer? Moveworks provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars cover group learning, documentation offers written reference material, and videos provide visual walkthroughs for self-paced review. Getting Started and Support ### What customer support options does Moveworks offer? Moveworks provides email/help desk, FAQ/forum, knowledge base, and chat support. These channels give users multiple ways to find answers or contact support, though no reviewer feedback is available here to describe response times, helpfulness, or common support frustrations. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Access Controls/Permissions Define levels of authorization for access to specific files or systems Adaptive Learning Intuitive interface and user-friendly design which seamlessly integrate with existing workflows Agent Collaboration Multiple agents work together, share tasks, and coordinate to achieve common goals. Agent Governance Helps routing complex or critical decisions to humans, keeping oversight central to operations AI Agent Configuration Define and manage the persona, response style, and functional scope of AI agents to suit different use cases and business processes. Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Moveworks 53 features Define levels of authorization for access to specific files or systems Intuitive interface and user-friendly design which seamlessly integrate with existing workflows Multiple agents work together, share tasks, and coordinate to achieve common goals. Helps routing complex or critical decisions to humans, keeping oversight central to operations Define and manage the persona, response style, and functional scope of AI agents to suit different use cases and business processes. Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Tools for the systematic analysis of various types of data or statistics Application programming interface that allows for integration with other systems/databases Tickets are automatically assigned to specific agents based on predefined rules Completes tasks independently without constant human intervention Track and manage adherence to policies for any service, product, process, or supplier Generative AI can be employed to generate content in different forms, such as text, images, music, and videos Utilize NLP or speech recognition to understand conversational requests and provide accurate, context-aware responses Flexible architecture allowing tailored configurations Collection of processes, policies, and standards to manage the storage & usability of enterprise data Ability to learn and adapt from interactions with environment and data, and to model varying behavior over time. Define a process for transferring calls/tickets to management Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Build applications without the use of code Use AI to generate content in the form of text, images, videos, etc. Autonomously perform or assist with HR tasks across the employee lifecycle Integrate with core HR systems such as HRIS, ATS, knowledge bases, and payroll software Agents pause for human input at key steps and hand off tasks when beyond their confidence or authority. Embed/link applications into third party software so it can be accessed within a third party system Identify which applications need to exchange data and enable these data connections Manage incidents related to outages or breaches in functionality of IT systems Connect to organizational knowledge repositories and databases Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support Enable businesses to implement machine learning algorithms on business data such as sales and revenue Store and save retrievable data Observe and track the demand, usage, progress or quality of a system, product, or user Manage and support multiple languages Ability to interact with various large language models, such as GPT-4, Claude 3, Gemini, Llama 3, and more Interact with agents using conversational language Process and analyze human language in text or audio form Generative AI models can create personalized recommendations for users based on their preferences and behavior. Automatically enforce local regulation and company policy during HR workflows. Pre-defined templates within a library for common cases such as contracts, websites, emails, and more Predict future data based on historical data sets Proactively detect errors or bugs, delivering actionable and team-oriented suggestions for remediation Initiate timely prompts like nudges for development, simulated difficult conversations, or manager reminders Provide proactive or multi-step task support, not only reactive conversational responses View and track pertinent metrics to find patterns and gain insights from data Set & manage permission levels based on user roles and restrict access to only authorized individuals Manage a growing amount of work to meet increased demand without compromising performance Plan availability and assign specific time slots for tasks and resources Maintain security, compliance, and data privacy protocols for all interactions Online portal through which end users can access the system, manage tasks, or obtain information Allow customers/users to submit support queries and service requests Addition of necessary external data, applications, tools, or features Track, manage, or resolve user requests and IT incidents/issues Track and interpret metrics on the usage of company resources Streamlining repetitive tasks and activities through automated and predefined workflows Get Advice We can help you find the software with the features you need. Features 5.0 (1) 5.0 Based on 1 reviews ## Pricing Value for money 5.0 (1) ### Starting price Free trial not available Value for money 5.0 (1) 5.0 Based on 1 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent JS Jim S. Sr. Manager IT Operations Hospital & Health Care ### "Moveworks is great" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 11, 2023 Pros Great features, great support, great people Cons I don’t have any negative remarks about Moveworks Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.