--- title: "Outvio Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Outvio Software - reviews, pricing plans, popular comparisons to other Shipping products and more." source_url: "https://www.capterra.com/p/206149/Outvio/" page_type: "product" language: "en" --- # Outvio Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Outvio ## What is Outvio? Online retailers of all sizes, from startups to large eCommerce champions, use Outvio to automate fulfilment and returns, optimise customer support, strengthen brand presence and facilitate post-sales marketing. ## What is Outvio used for? [Shipping](https://www.capterra.com/shipping-software/)[Returns Management (RMS)](https://www.capterra.com/returns-management-software/) Top alternative Featured Overall rating Based on 28 user reviews Reviews sentiment Positive 96% Neutral 0% Negative 4% Starting price €29 Per Feature, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Outvio?[Manage this product listing](https://www.g2.com/products/outvio/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Outvio 4.8 (28) VS. [4.7 (743)](https://www.capterra.com/p/136895/Freightview/reviews/) Starting Price €29 Per Feature, Per Month Starting Price $149 Other, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (28) Ease Of Use 4.8 (500) Value For Money 4.4 (27) Value For Money 4.6 (452) Customer Service 4.4 (27) Customer Service 4.7 (430) ## Outvio alternatives [4.6 (961)](https://www.capterra.com/p/155621/ShipStation/reviews/) Starting price $14.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.8 (827)](https://www.capterra.com/p/146146/Shippo/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars Highest Rated [4.9 (473)](https://www.capterra.com/p/178663/AfterShip/reviews/) Starting price $11.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [ShipTime](https://www.capterra.com/p/198849/ShipTime/) [4.6 (500)](https://www.capterra.com/p/198849/ShipTime/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/198849/ShipTime/) [View all alternatives](https://www.capterra.com/p/206149/Outvio/alternatives/) ## FAQs about Outvio Overview ### Which roles and teams benefit most from Outvio? Outvio is most used by e-commerce leaders, operations and logistics teams, and company executives who manage post-purchase fulfillment. E-commerce managers use it to streamline shipping and returns, operations staff coordinate order workflows and carrier processes, while founders, CEOs, and CTOs rely on it to improve delivery efficiency, customer experience, and scalability. Answer based on 28 reviews Overview ### What company size and industries is Outvio built for? Outvio is built for small eCommerce businesses, with 100% of reviewers from small businesses and online sellers. Its strongest reviewer presence is in Cosmetics and Retail at 14% each, followed by Consumer Goods at 11%. It primarily serves online shops, marketplaces, and marketplace vendors handling shipping. Answer based on 28 reviews Features and Usability ### What are the key features of Outvio? Outvio offers order management, shipping management, and returns management, along with shipment tracking, package tracking, and delivery tracking. It also includes shipping labels, label printing, warehouse management, workflow automation, reporting/analytics, alerts/notifications, and third-party integrations for eCommerce and transportation workflows. Integrations ### Which third-party tools and platforms does Outvio integrate with? Outvio integrates with 10+ e-commerce platforms, including Shopify, Shopify Plus, WooCommerce, BigCommerce, PrestaShop, Magento, Odoo, Shopware, Wix, and Squarespace. It also connects with Allegro, Amazon AppStream, Ecwid, LogiCommerce, and eBay Magento Integration, covering storefronts, marketplaces, and operations tools. Answer based on 9 reviews Getting Started and Support ### What training and onboarding options does Outvio offer? Outvio provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars cover group learning sessions, documentation serves as written reference material, and videos offer self-paced viewing. Answer based on 1 reviews Getting Started and Support ### What customer support options does Outvio offer? Outvio provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users say support is generally helpful and easy to reach, especially through chat, though some report slower responses and tickets that close without resolution. Other feedback notes customer service has become less present over time, but still acceptable. Answer based on 8 reviews ## Features AI summary Based on 3,198 Shipping reviews Capterra data shows that buyers of shipping software rank the following features as their top priorities: - **Shipping Labels** (**61%** of reviewers rated this feature as critical) - **Label Printing** (**57%**) - **Parcel Shipping** (**61%**) Outvio supports all three features that reviewers rate highest: **Shipping Labels**, **Label Printing**, and **Parcel Shipping**. Together, these capabilities help businesses create carrier-ready labels, print them quickly, and manage parcel deliveries more efficiently, allowing teams to speed up fulfillment, reduce shipping errors, and keep orders moving accurately from warehouse to customer. Shipping Labels 4.5 (17) 52.94% of 17 reviewers that rated this feature as important or highly important Generate or print labels that contain shipping information for packages Label Printing 4.7 (16) 56.25% of 16 reviewers that rated this feature as important or highly important Process of printing custom labels through various methods. Parcel Shipping 5.0 (16) 43.75% of 16 reviewers that rated this feature as important or highly important Manage and organize the shipping, tracking, and delivery of packages Package Tracking 4.5 (12) 25.00% of 12 reviewers that rated this feature as important or highly important Track the parcel or consignment delivery status Shipment Price Calculation 4.5 (17) 29.41% of 17 reviewers that rated this feature as important or highly important Calculation of shipment price based on size, weight, route, timeframe, and carrier. Shipment Tracking 4.8 (16) 50.00% of 16 reviewers that rated this feature as important or highly important The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery. Outvio 35 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Claims Management: Process of submitting and following up on claims with insurance companies - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Branding: Add customized logos and colors to align with company branding - Data Import/Export: Import and export data to and from software applications - Delivery Tracking: Track item deliveries through dispatch notifications, status and location tracking, and ETA updates - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products - EDI: Transfer of data from one computer system to another - Import/Export Management: Management of inbound and outbound shipments in the context of international trade - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Label Printing: Process of printing custom labels through various methods. - Multi-Location: Manage and support multiple locations - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Order Tracking: Track orders throughout the fulfillment process - Package Tracking: Track the parcel or consignment delivery status - Parcel Shipping: Manage and organize the shipping, tracking, and delivery of packages - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Updates: Receive system updates as soon as any changes are made - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Returns Management: Track and facilitate returns of products sold - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Shipment Price Calculation: Calculation of shipment price based on size, weight, route, timeframe, and carrier. - Shipment Tracking: The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery. - Shipping Labels: Generate or print labels that contain shipping information for packages - Shipping Management: Manage and track orders being shipped to customers - Shipping Services Integration: Integrates with shipping services - Status Tracking: Track the status over time for a request, process, asset, or transaction - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transportation Management: Organize and track the physical movement of goods from one location to another - Warehouse Management: Manage and track operations and inventory within warehouses - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows --- Get Advice We can help you find the software with the features you need. Features 4.6 (28) 4.6 Based on 28 reviews ## Pricing Value for money 4.4 (27) Free Trial Free Version Basic €29.00 Per Feature,Per Month Value for money 4.4 (27) 4.4 Based on 27 reviews ## Integrations [ Wix](https://www.capterra.com/p/169007/Wix/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Squarespace](https://www.capterra.com/p/143461/Squarespace/)[ WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[ Ecwid](https://www.capterra.com/p/143648/Ecwid/)[ BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/)[ PrestaShop](https://www.capterra.com/p/134005/PrestaShop/)[ Shopify Plus](https://www.capterra.com/p/171845/Shopify-Plus/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (27) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (27) 4.4 Based on 27 reviews ## User reviews Overall rating 4.8 Based on 28 reviews Filter by rating 5(26) 4(1) 3(0) 2(0) 1(1) Mentioned topic Sorted by most recent AC Apoio C. E-COMMERCE Retail ### "An intuitive shipping platform with excellent support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 5, 2026 Our overall experience with Outvio has been very positive so far. We manage a complex logistics operation involving several carriers, a high volume of shipments and specific ERP integration requirements. Outvio has shown a genuine interest in understanding our workflow and helping us centralise and automate our shipping processes. The platform is easy to use, efficient and has strong potential to improve our daily logistics operation. We are satisfied with the support received and look forward to continuing our partnership. Pros We especially appreciate the support provided by their team, who have taken the time to understand our specific logistics and ERP integration requirements. They have been attentive, helpful and willing to find solutions adapted to our operation. Cons Some advanced integrations and customised requirements may take additional time to analyse and implement. More detailed technical documentation and clearer estimated implementation timelines would make the process even smoother. However, the team has remained available and supportive throughout the process. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DE Daniela E. Europe Ecommerce Manager Retail ### "Ha merecido la pena el esfuerzo inicial" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 June 12, 2026 En general, nuestra experiencia con Outvio ha sido buena. Nos ha ayudado a tener mucho más orden en la gestión de cambios y devoluciones, tanto para el equipo que para los clientes. La puesta en marcha nos llevó más tiempo del que esperábamos y nos habría venido bien algo más de formación al principio para arrancar más rápido. Aun así, cuando todo quedó bien configurado, el esfuerzo ha merecido la pena. Pros Nos ha ayudado a ordenar y agilizar mucho la gestión de cambios y devoluciones. Ahora tenemos un proceso más claro, con mejor trazabilidad y más visibilidad de cada caso, tanto para el equipo interno como para el cliente. En nuestro día a día como ecommerce europeo, esto nos permite trabajar con más control, reducir gestiones manuales y ofrecer una experiencia postventa más fluida. Cons La parte que menos nos ha gustado ha sido que la integración ha tardado más de lo que habíamos planteado inicialmente. Al tener que encajar Outvio con nuestros sistemas y procesos internos, ha requerido más tiempo, pruebas y coordinación de lo previsto. Aun así, una vez integrado y viendo cómo ha mejorado la gestión diaria de cambios y devoluciones, podemos decir que al final ha merecido la pena. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JA Jose Antonio F. Responsable Food & Beverages ### "Hoy en día se hace imprescindible" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 February 20, 2026 En nuestro caso se hace imprescindible. No perdemos tiempo en procesos improductivos como hacer etiquetas o seleccionar transportista Pros La verdad es que la integración con nuestros transportistas fue muy fácil y además nos ofrecen otros a muy buenos precios. Cons Quizas el precio de la opción básica y no pider configurar a mi gusto el tamaño de letra en la etiqueta Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Sofya T. Responsable departamento Consumer Electronics ### "No lo recomiendo " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 December 28, 2023 Estamos trabajando con ellos desde hace más de un año y finalmente decidimos terminar nuestra asociación. A lo largo de toda nuestra colaboración, NUNCA hemos recibido ningún apoyo por parte de su servicio al cliente. Los tickets se cierran sin resolver y se niegan a responder, ayudar o entender el problema. Utilizamos su opción de transporte y, cuando la mercancía se perdió, afirman que tomará meses reembolsar el dinero, argumentando que no es su problema. Si deseas tener un negocio exitoso, te recomiendo encarecidamente que no trabajes con OUTVIO, ya que no será beneficioso para ti. Solo recopilan dinero y crean problemas sin ningún tipo de respaldo. Pros No tiene ningún ventaja. No atienden al correo no al teléfono. No resolvían las problemas o incidencias. Cons Ausencia total de asistencia y ayuda al cliente. En caso de pérdida del paquete, no se reembolsa el dinero, atribuyendo la responsabilidad a la compañía de transporte. A su vez, la compañía de transporte afirma que el problema debe ser resuelto por quien firmó el contrato con ellos, en este caso, Outvio. Se genera un círculo vicioso con la pérdida de tiempo y dinero. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JN Joao N. Operations Manager Consumer Goods ### "Good service but too expensive" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 December 11, 2023 Overall good service but way too expensive when comparing to alternatives in the market. Pros Ease of use, fast, return portal, hypernotifications, shipment and carrier rules Cons Tracking page needs work. Will miss updates and provide wrong locations. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MA M. Angel A. Manager Libraries ### "A great ally for shipping services " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 November 1, 2023 Really good. I strongly recommend outvio Pros Good prices. Easy and quick. Very helpful tool to manage shipping servicies Cons Nothing. I use their services in a very specific area of my bussines... No problem so far. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VT Vladislav T. General manager Automotive ### "Great service for any online seller" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 9, 2023 Integration with prestashop and ability to quickly prepare orders for shipping is a lifechanger for us. Covid made shipping prices skyrocket and with these guys we also were able to lower our shipping prices significantly which Pros Very easy to set up and use. Very fast customer support. Cons It would be cool to have some sort of automated price calculation integrated into prestashop but that's not a necessity. Setting it up manually doesn't take long. Alternatives considered [ShippingEasy](https://www.capterra.com/p/128334/ShippingEasy/) [ShipStation](https://www.capterra.com/p/155621/ShipStation/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JJ Juan Jose C. COO Health, Wellness and Fitness ### "Recomendable aplicación des gestión de envíos diaria" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 24, 2023 Muy util para la operativa de gestión diaria de envíos B2C Pros Gestión de varios almacenes desde una única herramienta. Cons Ir añadiendo integraciones con Shopify, para que todo el proceso sea más fluido Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LI Linda I. Owner Consumer Goods ### "Great service, makes your job easier" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 20, 2023 Overall, Outvio helps me save a lot of time. Pros Outvio makes printing labels and shipping out orders much faster. Cons Issues with couriers, but rarely. Probably Outvio is not even to blame here. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MS Marta S. Assistant Manager Retail ### "Outvio: Outvio: How It Changed Our Shipping for the Better" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 10, 2023 We have been using Outvio for over a year now and we can say that it is the best partner for our ecommerce business. Outvio has helped us streamline our shipping and returns process, improve our customer service, enhance our brand image and boost our post-checkout marketing. Outvio integrates seamlessly with many domestic and international couriers, allowing us to choose the best option for each order. It also lets us print shipping labels in bulk and set smart shipping rules based on various criteria. Outvio is a global solution that works well for multi-country and multi-warehouse operations. We highly recommend Outvio to anyone who wants to take their ecommerce business to the next level. Pros What we like the most on Outvio is the flexibility and convenience it offers us. We can easily switch between different couriers depending on the destination, price and delivery time. We can also customize our shipping labels and tracking pages with our logo and brand colors. Outvio also helps us reduce the hassle of returns by providing a self-service portal for our customers. Outvio makes our ecommerce operations more efficient and professional. Cons Integrating Outvio with different couriers can be time-consuming. However, Outvio’s support team is very helpful and responsive. (The issues we faced were not caused by Outvio, but by the couriers themselves). Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/206149/Outvio/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [ShipTime vs Outvio](https://www.capterra.com/compare/198849-206149/ShipTime-vs-Outvio)