# Outvio Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Outvio the right Shipping solution for you? Explore 26 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/206149/Outvio/reviews

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Outvio

4.8 (26)

[View alternatives](https://www.capterra.com/p/206149/Outvio/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Outvio

Ease of use

4.8

Customer Service

4.4

## Pros and Cons in Reviews

MS

Marta S

Assistant ManagerRetail, 11 - 50 employeesUsed the software for: 1-2 years.

“Outvio integrates seamlessly with many domestic and international couriers, allowing us to choose the best option for each order.“

March 10, 2023

GA

Gerard A

Operations ManagerCosmetics, 11 - 50 employeesUsed the software for: More than 2 years.

“The reason is that many notifications appear and it is difficult to see which ones you have to attend to and which ones you do not.“

September 29, 2022

GA

Gerard A

Operations ManagerCosmetics, 11 - 50 employeesUsed the software for: More than 2 years.

“Sometimes it is difficult to be proactive in resolving incidents.“

September 29, 2022

## Showing most helpful reviews

Showing 1-25 of 26 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

LI

Linda I.  
Owner  
Consumer Goods  
Used the software for: 1-2 years

### "Great service, makes your job easier"

March 20, 2023

5.0

Overall, Outvio helps me save a lot of time.

Pros

Outvio makes printing labels and shipping out orders much faster.

Cons

Issues with couriers, but rarely. Probably Outvio is not even to blame here.

Review Source

MS

Marta S.  
Assistant Manager  
Retail  
Used the software for: 1-2 years

### "Outvio: Outvio: How It Changed Our Shipping for the Better"

March 10, 2023

5.0

We have been using Outvio for over a year now and we can say that it is the best partner for our ecommerce business. Outvio has helped us streamline our shipping and returns process, improve our customer service, enhance our brand image and boost our post-checkout marketing. Outvio integrates seamlessly with many domestic and international couriers, allowing us to choose the best option for each order. It also lets us print shipping labels in bulk and set smart shipping rules based on various criteria. Outvio is a global solution that works well for multi-country and multi-warehouse operations. We highly recommend Outvio to anyone who wants to take their ecommerce business to the next level.

Pros

What we like the most on Outvio is the flexibility and convenience it offers us. We can easily switch between different couriers depending on the destination, price and delivery time. We can also customize our shipping labels and tracking pages with our logo and brand colors. Outvio also helps us reduce the hassle of returns by providing a self-service portal for our customers. Outvio makes our ecommerce operations more efficient and professional.

Cons

Integrating Outvio with different couriers can be time-consuming. However, Outvio’s support team is very helpful and responsive. (The issues we faced were not caused by Outvio, but by the couriers themselves).

Review Source

JN

Joao N.  
Operations Manager  
Consumer Goods  
Used the software for: 1-2 years

### "Good service but too expensive"

December 11, 2023

5.0

Overall good service but way too expensive when comparing to alternatives in the market.

Pros

Ease of use, fast, return portal, hypernotifications, shipment and carrier rules

Cons

Tracking page needs work. Will miss updates and provide wrong locations.

Review Source

VT

Vladislav T.  
General manager  
Automotive  
Used the software for: 1-2 years

### "Great service for any online seller"

May 9, 2023

5.0

Integration with prestashop and ability to quickly prepare orders for shipping is a lifechanger for us. Covid made shipping prices skyrocket and with these guys we also were able to lower our shipping prices significantly which

Pros

Very easy to set up and use. Very fast customer support.

Cons

It would be cool to have some sort of automated price calculation integrated into prestashop but that's not a necessity. Setting it up manually doesn't take long.

Alternatives considered

[ShippingEasy](https://www.capterra.com/p/128334/ShippingEasy/)[ShipStation](https://www.capterra.com/p/155621/ShipStation/)

Review Source

MAA

M. Angel A.  
Manager  
Libraries  
Used the software for: 2+ years

### "A great ally for shipping services "

November 1, 2023

5.0

Really good. I strongly recommend outvio

Pros

Good prices. Easy and quick. Very helpful tool to manage shipping servicies

Cons

Nothing. I use their services in a very specific area of my bussines... No problem so far.

Review Source

DP

David P.  
CEO  
Construction  
Used the software for: 6-12 months

### "A software for do business easy"

September 14, 2022

5.0

Pros

For me the orders tracking page, and the delivery company prices integration are the most important features on this software.

Cons

you have to paid too much money if you want to have more than 1 warehouse.

Alternatives considered

[Sendcloud](https://www.capterra.com/p/189663/SendCloud/)

Reason for choosing Outvio

Customer attenction

Review Source

GA

Gerard A.  
Operations Manager  
Cosmetics  
Used the software for: 2+ years

### "Best partner for your company"

September 29, 2022

5.0

In 2019 we incorporated Outvio to be able to scale our operations and it was a success. Now that we have grown, he continues to accompany us. Highly recommended to automate actions and focus on what adds value to the business.

Pros

It helps you reduce order preparation time and have greater control over them. In addition, it has very attractive shipping rates.

Cons

Sometimes it is difficult to be proactive in resolving incidents. The reason is that many notifications appear and it is difficult to see which ones you have to attend to and which ones you do not.

Review Source

fD

fabio D.  
FOUNDER  
Cosmetics  
Used the software for: 2+ years

### "Easy to use and Intuitive"

September 15, 2022

5.0

Great

Pros

Usability, User interface, support, trackability

Cons

Customer service changed over time, less present but still ok

Review Source

MS

Margus S.  
CTO  
Apparel & Fashion  
Used the software for: 1-2 years

### "Easy to use if scale up "

December 22, 2021

5.0

Saves time, it has integratsions for 12 couriers all in one dashboard. Easy tracking and costum e-mail flows.

Pros

Easy to use, saves time and money, that was no-brainer for us, because we were scaling up and needed to automate e-store back end systems.

Cons

It covers our needs. Maybe needs upsell feature, when costumer email flows triggers.

Review Source

TH

Therese H.  
CEO  
Food & Beverages  
Used the software for: 6-12 months

### "Great customer support"

February 24, 2023

5.0

Pros

We got help from the technical team to integrate to our shipping company. It is always easy to get in contact with the support team through live chat and they always do their best to solve any issues as soon as possible.

Cons

We have some business customers ordering through our website and we would like to use another shipping service for them. If there was a way to set a shipping rule with weight + private/company that would be a great feature for us.

Review Source

JAF

José Antonio F.  
Responsable  
Food & Beverages  
Used the software for: 1-2 years

### "Hoy en día se hace imprescindible"

February 20, 2026

5.0

En nuestro caso se hace imprescindible. No perdemos tiempo en procesos improductivos como hacer etiquetas o seleccionar transportista

Pros

La verdad es que la integración con nuestros transportistas fue muy fácil y además nos ofrecen otros a muy buenos precios.

Cons

Quizas el precio de la opción básica y no pider configurar a mi gusto el tamaño de letra en la etiqueta

Review Source

Sofya T.  
Responsable departamento  
Consumer Electronics  
Used the software for: 1-2 years

### "No lo recomiendo "

December 28, 2023

1.0

Estamos trabajando con ellos desde hace más de un año y finalmente decidimos terminar nuestra asociación. A lo largo de toda nuestra colaboración, NUNCA hemos recibido ningún apoyo por parte de su servicio al cliente. Los tickets se cierran sin resolver y se niegan a responder, ayudar o entender el problema. Utilizamos su opción de transporte y, cuando la mercancía se perdió, afirman que tomará meses reembolsar el dinero, argumentando que no es su problema. Si deseas tener un negocio exitoso, te recomiendo encarecidamente que no trabajes con OUTVIO, ya que no será beneficioso para ti. Solo recopilan dinero y crean problemas sin ningún tipo de respaldo.

Pros

No tiene ningún ventaja. No atienden al correo no al teléfono. No resolvían las problemas o incidencias.

Cons

Ausencia total de asistencia y ayuda al cliente. En caso de pérdida del paquete, no se reembolsa el dinero, atribuyendo la responsabilidad a la compañía de transporte. A su vez, la compañía de transporte afirma que el problema debe ser resuelto por quien firmó el contrato con ellos, en este caso, Outvio. Se genera un círculo vicioso con la pérdida de tiempo y dinero.

Review Source

José Ignacio P.  
IT / E-commerce manager  
Textiles  
Used the software for: Less than 6 months

### "Una gran herramienta para gestionar todos los procesos posteriores a la compra"

November 2, 2022

5.0

Llevamos 5 meses usando Outvio para la gestión de procesos posteriores a la compra en nuestro site (Seguimiento de pedidos, gestión de devoluciones, asignar operador logístico en función del destino), y no podemos estar más satisfechos con esta herramienta.Ha superado con creces nuestras expectativas.

Pros

Nos ha permitido mejorar los procesos de seguimiento de envíos y devoluciones, el picking en almacén, y una optimización y flexibilidad a la hora de establecer los operadores logísticos.También disponen de un rápido y atento servicio de soporte, y tienen en cuenta la opinión del cliente de cara a implementar futuras mejoras.

Cons

Para gestión internar necesitamos una serie de informes de devoluciones que actualmente no están disponibles en Outvio... pero que se han comprometido a implementar en los próximos meses.

Alternatives considered

[Sendcloud](https://www.capterra.com/p/189663/SendCloud/)

Reason for choosing Outvio

Porque tras valorar las funcionalidades de ambos productos, pensamos que Outvio se adaptaba mejor a nuestras necesidades.

Review Source

AT

Anais T.  
Founder  
Apparel & Fashion  
Used the software for: 2+ years

### "Outvio es una herramienta clave en el negocio desde el primer día "

September 28, 2022

4.0

Outvio es una herramienta clave en el negocio desde el primer día

Pros

La integración, la rapidez de respuesta, los precios y transportistas

Cons

La impresión de las etiquetas podría ser mejor. Escoger el tamaño del papel de la impresora, etc. También estaría bien tener de forma gratuita el apartado de informes, otras plataformas lo tienen gratuito.

Reason for choosing Outvio

Precio, rapidez, software

Review Source

cG

carles G.  
CTO  
Design  
Used the software for: 6-12 months

### "Muy eficiente"

September 29, 2022

5.0

Pros

Llevo más de 7 meses utilizando Outvio. En prácticamente todo estoy contento con la empresa.

Cons

No obstante, en mi punto de vista les falta más analítica de datos.

Review Source

JJC

Juan Jose C.  
COO  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Recomendable aplicación des gestión de envíos diaria"

March 24, 2023

5.0

Muy util para la operativa de gestión diaria de envíos B2C

Pros

Gestión de varios almacenes desde una única herramienta.

Cons

Ir añadiendo integraciones con Shopify, para que todo el proceso sea más fluido

Review Source

MÁÁ

Miguel Ángel Á.  
manager  
Internet  
Used the software for: 2+ years

### "Una servicio de apoyo excepcional para tu epresa"

September 18, 2022

5.0

Un servicio cómodo y exhaustivo para tramitar los envíos de mi empresa.

Pros

Interfaz cómoda e intuitiva. Se lo recomiendo a cualquier empresa para gestionar sus envíos.

Cons

No todas las formas de suscripción tienen un chat para el servicio técnico y eso me parece importante

Review Source

JR

Jose R.  
Administrador  
Fine Art  
Used the software for: 6-12 months

### "No busques más... Outvio es lo que necesitas"

April 5, 2021

5.0

Pros

Es fácil de usar, extremadamente completo. Tiene todas las funcionalidades que necesitas y muchas más. Nosotros tenemos tienda online y trabajamos con Prestashop. Nos ha ayudado a automatizar infinidad de tareas que a diario nos robaban demasiado tiempo.... Y por el camino hemos encontrado funcionalidades extra que nos han servido de muchísima ayuda y a evitar errores. Por si fuera poco, la atención al cliente "humana" e instantánea... No he probado los otros, pero ni se me pasa por la cabeza. Me quedo con Outvio

Cons

No he tenido problemas. Desde el minuto 1 he ido de la mano del equipo que me han ayudado a solucionar todos los contratiempos que surgían sobre la marcha. En un día estábamos funcionado sin errores.

Review Source

gC

germna C.  
empresario  
Consumer Goods  
Used the software for: 6-12 months

### "La app para envios. "

September 12, 2022

5.0

Pros

Es la aplicación que utilizo para gestionar los envíos de shopify y otras plataformas todo en 1. Es facil de utilizar, tiene soporte al cliente y multiples opciones. Puedes integrar tu contrato o hacer los envios con sus tarifas. Tambien facilitan las devoluciones.

Cons

Ante cualquier cosa para mejorar, se puede contactar con el servicio de soporte.

Review Source

LG

Luis G.  
CEO  
Retail  
Used the software for: 2+ years

### "Lo tiene todo a precios muy competitivos"

September 13, 2022

5.0

Pros

La facilidad y sencillez a la hora de usar el software. Posibilidad de preconfigurar prácticamente cualquier proceso.

Cons

Antiguamente era más cercano el trato con sus profesionales. Pero debo reconocer que el nuevo sistema de tickets de incidencia funciona excelente.

Review Source

AC

Araceli C.  
CEO  
Cosmetics  
Used the software for: 6-12 months

### "Perfecta"

December 29, 2021

5.0

Muy contenta, no la cambio :D

Pros

Tiene todo lo que puedes necesitar para administrar pedidos. Es muy intuitiva y fácil de usar.

Cons

Puede parecer un poco líosa al principio (entre unas pestañas y otras) pero no es nada que no se solvente con el uso.

Review Source

ST

Silvia T.  
Founder  
Cosmetics  
Used the software for: Less than 6 months

### "Best shipping app ever "

November 23, 2022

5.0

Pros

The customization part, the following link page and the design

Cons

Nothing so far, only there is a slight issue with shopify as it does not identify the courier correctly

Review Source

IA

Iván A.  
Marketing Manager  
Automotive  
Used the software for: Less than 6 months

### "Plataforma recomendable para la logística de tu ecommerce"

January 19, 2022

5.0

Pros

Recomendamos 100% utilizar Outvio si tienes un ecommerce, porque te permitirá automatizar la logística y te ahorrará mucho tiempo y errores tanto en envíos, como devoluciones,... Es una plataforma con muchísimas funcionalidades que te ayudará a mejorar tu negocio sin lugar a dudas.

Cons

De momento no he tenido ningún problema. Al principio tuvimos problemas para sincronizarlo con Prestashop, pero gracias al equipo técnico, lo solucionamos muy rápido.

Review Source

CA

Cristian A.  
Logistics manager  
Textiles  
Used the software for: Less than 6 months

### "Good suport "

September 12, 2022

5.0

Our logistics have improved because the shipping management is easier and we can use different carriers depending on the destination and always using the best shipping cost.

Pros

You can use diferent carriers depending the kind of the order.

Cons

For the moment, we don´t have anything but the customer support is perfect

Review Source

gP

guillermo P.  
Administracion  
Apparel & Fashion  
Used the software for: 6-12 months

### "Best aplication"

April 12, 2022

5.0

The product is so good with an incredible customer service.

Pros

Easy to use, good aplication for online shop.

Cons

Nothing, the product is highly developed by experts.

Review Source

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