# Page 2 | SchoolCues Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is SchoolCues the right Student Information System solution for you? Explore 93 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/206168/SchoolCues/reviews

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SchoolCues

4.7 (93)

[View alternatives](https://www.capterra.com/p/206168/SchoolCues/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 2 - Reviews of SchoolCues

## Showing most helpful reviews

Showing 26-50 of 93 Reviews

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Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

HS

Heather S.  
Director of Operations  
Education Management  
Used the software for: 1-2 years

### "Improvements in school communication and great features! "

February 6, 2026

4.0

Our overall experience with SchoolCues has been positive. They are responsive to assisting with any needs, although at times explaining an issue via email can be frustrating. Being able to place a call would be so helpful. They have taken the initiative to reach out to me by phone, and that has really been appreciated. Everyone at the company is extremely pleasant and it has been a good experience. We have used SchoolCues for less than a year and are currently going through reenrollment. I know as time passes we will see fluidity in using the system and improvements along the way. There has been some confusion at times, but, overall, we've received positive feedback from our parents.

Pros

What I like most about SchoolCues is the ability to place all documents, such as our handbook, permission forms, newsletters, etc. for our school in a "box" that the parents can refer to at any time. The ability for parents to send notes for sick days and tardies has saved our parents a lot of time, and it is sent to us immediately and marks the student's attendance accordingly! The incident reporting features for conduct, medication administration and praise is a great tool to have since all teachers can see a copy. The ease in getting volunteers for events or parties (no more links and logins to Signup Genius!) and being able to see a report of who signed up for what, and the overall ability to communicate with parents has been terrific. I also like that calendar features can be set for different groups for after school clubs and parents can simply select a calendar with a drop down menu. I love that we have the entire school's parent contact information on our phone in the app for situations, such as field trips. There are many things our staff, teachers, and parents have enjoyed with our switch to SchoolCues. Enrollment and inquiries for enrollment is so much better than what we were using before!

Cons

I think the billing/invoicing parents could be a little more straightforward and simple, and I think overall training is lacking. When going through training, there were never "what-if" scenarios or examples given in training. It was honestly more "click this, click that"--which would already be intuitive to most users. The grades feature has been a learning curve for our teachers with some frustrations along the way, but nothing that was too difficult to work out.

Switched from

[Gradelink](https://www.capterra.com/p/118900/Gradelink-SIS/)

I wanted to have a more parent communication features and simple enrollment processes.

Review Source

Response from SchoolCues

February 12, 2026

Thank you for your review, Heather. It's great to hear that your overall experience with the platform and the team has been so positive. We always appreciate your feedback and are taking all of it into serious consideration as we plan for future updates. Stay tuned for some new features and enhancements across the various modules- coming soon!

AP

Amy P.  
Principal  
Education Management  
Used the software for: 6-12 months

### "Great Service and Support "

February 12, 2026

4.0

My experience has been great! The trainings are informative and the team at School Cues is always available to answer questions and/or provide support. \[sensitive content hidden\] are both so kind and truly make you feel like a name and not just a number. Families seem to navigate it well also. I actually haven't had one complaint from parents this entire year!

Pros

I love all the modules and the options to select modules appropriate to my school. I love the user friendly layout of the website as well. I find the pricing extremely reasonable for all that comes with School Cues. Best value for the amount of services offered.

Cons

The app seems to need more refinement. Lag time can be lengthy and the interface seems slow. I also wish the calendar was printable and that different font colors could be used on the calendar as well as simple graphics/emojis

Alternatives considered

[FACTS Student Information System](https://www.capterra.com/p/10027963/FACTS-Student-Information-System/)

Reason for choosing SchoolCues

school cues was priced better and more simple. basic is a good thing for my needs as a small private school.

Review Source

Response from SchoolCues

February 19, 2026

Thank you for your review, Amy. We're so glad to hear that you (and your families!) are finding the modules easy to navigate, and that your overall experience with the system and SchoolCues team has been so positive. We will certainly consider your feedback as we work to improve the Mobile App. Stay tuned for some new features and enhancements across the platform, coming soon!

EF

Estera F.  
Office Administrator  
Accounting  
Used the software for: 6-12 months

### "Pretty bad platform over all, not dialed down on many issues. "

January 19, 2026

1.0

Pretty tribble, too bad we missed the window of getting our money back, otherwise we would've gone back to quick books, we did that already for communication, we went back to Bloomz....

Pros

I like having parent teacher interaction, any type of electronic form and the payments on the same platform

Cons

The customer support is terrible, the payments are so hard to maneuver and they are very robust. not easy to work with...just frustrating, Quickbooks way easier to use for payments

Switched from

[QuickBooks Payroll](https://www.capterra.com/p/174981/QuickBooks/)[Bloomz](https://www.capterra.com/p/160402/Bloomz/)

We wanted Bloomz and Quickbooks on the same platform

Review Source

Response from SchoolCues

January 29, 2026

Thank you for sharing your feedback. We’re sorry to hear that your experience felt frustrating, especially given the time our support team spent assisting with your setup and questions. We do want to clarify an important point for readers: our platform is purpose-built to support small school administration, including enrollment, family management, and school-specific workflows. We are not designed to function as a general accounting or payments-only tool, so comparisons to products built exclusively for bookkeeping don’t accurately reflect the scope or intent of what we offer. That said, usability and clarity—especially around payments—are important to us, and we take concerns about support seriously. We’re disappointed that we didn’t meet your expectations and are always working to improve how we communicate what our platform is best suited for. We don’t position our product by comparing it to others; it stands on its own in serving schools. We wish you the best moving forward.

SO

Sean O.  
Principal  
Education Management  
Used the software for: 2+ years

### "SchoolCues is the answer you're looking for"

October 3, 2025

5.0

We have used SchoolCues for 3 years now and plan to continue with it. For small schools, it provides everything we need and then some. Each year, we have added more options.

Pros

Very comprehensive software that offers so many valuable modules, all with ease of use. We have been very happy and highly recommend this management software!

Cons

There was not one feature we didn't like or use with SchoolCues. What I liked least was the module associated with alumni because I don't think we used it correctly.

Alternatives considered

[TADS](https://www.capterra.com/p/155212/Tuition-Management/)[FACTS](https://www.capterra.com/p/148464/FACTS/)

Reason for choosing SchoolCues

The cost for SchoolCues was more in line with our budget.

Switched from

[MySchoolWorx](https://www.capterra.com/p/145881/MySchoolWorx/)

The ease of use with SchoolCues far outweighed MySchoolWorx

Review Source

Response from SchoolCues

October 14, 2025

Thank you for your kind words, Sean. We're thrilled to hear that you've had such a positive experience using our system-- it's great that you've made use of all the modules and features across the platform. Stay tuned for some exciting updates coming soon. We value your support and feedback!

LM

Laura M.  
Lead Administrator  
Education Management  
Used the software for: Less than 6 months

### "Great Product. Great Value. Great Experience."

January 27, 2026

5.0

Great customer service. Incredible product for a great value - thousands and thousands of dollars less than their competitors. It has completely transformed the way that we run our school and our ability to serve our students through cultivating and stewarding student data.

Pros

At Thrive Academy Atlanta, all of our staff loves how easy School Cues is to use. As the lead administrator for the school, I also loved how quick it was for us to set up. In a fraction of a time as other similar software, we were up and running and able to use School Cues to effectively streamline so many processes within our school. The impact on our data and records has been incalcuable.

Cons

Sometimes it has been hard to transfer students between classes, as we have to do because of different student challenges and lack of performance. When we have to transfer a student from a regular class to a modified class, we have to delete their existing assignments... which is difficult.

Alternatives considered

[Power School](https://www.capterra.com/p/16487/Power-School/)[Edvance](https://www.capterra.com/p/108971/School-wide-Management-System/)[FACTS](https://www.capterra.com/p/148464/FACTS/)

Reason for choosing SchoolCues

Their price and the speed at which they were able to get us up and running. It was days rather than weeks. And they were at least a third of the cost if not less.

Review Source

Response from SchoolCues

February 12, 2026

Thank you for your review, Laura. We're so glad to hear that you're finding the platform easy to navigate and that your experience with the product/customer support team has been so positive. We appreciate your feedback regarding student movement and are taking this into consideration as we plan for future updates. Stay tuned for some new features and enhancements coming soon!

VR

Verified Reviewer  
Director  
Education Management  
Used the software for: 6-12 months

### "Would recommend for a small school"

August 7, 2025

5.0

Very helpful, excellent onboarding and training. Great customer service, very accessible. There are some reporting features that I think could be improved for just pulling csv lists of students etc. Custom reports would be great to add. Great value for the cost though!

Pros

Breadth of the product, tuition programming works well, easy setup, mobile app is solid for emergency contacts etc.

Cons

Gradebook is not great, especially for a high school situation where you have to upload previous course credits.

Switched from

[TUIO](https://www.capterra.com/p/173831/Tuio/)

More features at a better price point. Tuio only handles tuition and I needed something to manage admissions and SIS

Review Source

Response from SchoolCues

August 11, 2025

Thanks so much for your review! We are thrilled to hear that overall you've been enjoying the platform, and that your experience with our team has been so positive. We are working to improve our Gradebook and reporting features, as well as the other modules across the system. Stayed tuned for some updates coming this school year. We really appreciate your feedback!

CM

Christa M.  
Administrator  
Education Management  
Used the software for: 2+ years

### "Very comprehensive tool for small schools"

October 23, 2025

5.0

Pros

Very comprehensive. We use it for student enrollment, billing and receiving payments, sending emails and texts to parents, parent-teacher conference signups, and more.

Cons

Because it's so comprehensive, it does a LOT, and not every module is as smooth to use as another. For instance, the signups module is not as easy to use as Sign Up Genius, BUT it's all within the same system as everything else, as opposed to lots of unrelated apps. And because they do so many upgrades, there can be a few minor glitches as they roll out the new features, but at least they continue to enhance the product's value. There are some apps that are "cuter" that really appeal to early childhood parents, but of the products that I've seen, SchoolCues offers the most functionality in terms of what schools truly need, especially considering the price.

Review Source

Response from SchoolCues

October 27, 2025

Thank you for your review, Christa! We're so glad to hear that your school is making use of the various modules the platform offers. We genuinely appreciate the feedback, and will continue to make improvements across the system-- please don't hesitate to share your suggestions with us! Stay tuned for some new features and updates coming soon...

DS

Dara S.  
Administrator and Teacher  
Education Management  
Used the software for: 2+ years

### "So Helpful!"

October 9, 2025

5.0

So easy to use, and anytime we have any questions or need any help, they are very quick to respond. School Cues has definitely been a lifesaver!

Pros

We love the ease of use. It is so helpful to have an SIS, enrollment, permission slips, sign ups, tuition, and schoolwide messaging all in one place

Cons

There is no integration with Google Classroom. Other than that, there are really no complaints that we have.

Review Source

Response from SchoolCues

October 10, 2025

Thank you for your kind words, Dara. We're so glad you find the system helpful and easy to use, and that you feel well-supported by our team. Please don't hesitate to reach out with any requests/suggestions -- your feedback is most appreciated. Stay tuned for some new features and updates coming soon!

MM

Mariah M.  
Information and Technology Administrator  
Education Management  
Used the software for: 2+ years

### "SchoolCues"

April 10, 2025

5.0

SchoolCues has been a wonderful addition to our school. Dr. \[sensitive content hidden\] is so personable and ensures that you have everything you need to be successful. \[sensitive content hidden\] is PHENOMENAL at her job and is so quick to answer any questions. Support gets back to us almost immediately if we have any questions or need help with something. There are how-to videos available directly on your SchoolCues portal if you have something you forget how to do or want to make sure you are setting up things correctly. We were able to pick and choose the modules that we needed for our school. The Admin App makes life so much easier for our administrators and provides information we need while we are on the go. TextCues allows us to provide quick updates to families in a timely fashion. We are going into our third year with SchoolCues and couldn't be happier with the service.

Pros

Our school families absolutely love SchoolCues. They feel like it is very user friendly and has so many things to help make life easier. Being able to pay school fees, submit absence notices, and fill out all student forms in one place is an amazing thing and a time saver for so many of our families. As the school worker that runs our SchoolCues, support always got back to me almost immediately whenever I have a question or needed help with something.

Cons

NA. SchoolCues has been amazing to work with for the last two school years.

Switched from

[FastDirect Communications](https://www.capterra.com/p/93029/FastDirect-Communications/)

We needed something more affordable with more family friendly options.

Review Source

Response from SchoolCues

April 15, 2025

Thank you for your incredible review, Mariah. We are so glad to hear that both your families and admin are enjoying the platform, and that the various modules are contributing towards the smooth functioning of your school. It's so important to us that you feel well supported by our team. We value your feedback and are always open to any suggestions or requests that your admin might have for our development team. Thank you for your support!

CM

Cheyenne M.  
Assistant Director  
Education Management  
Used the software for: 1-2 years

### "User-Friendly Platform"

March 25, 2025

5.0

My overall experience with SchoolCues has been great. The platform is easy to navigate and provides a lot of useful features for managing communication and school records. I’ve found their training sessions to be very helpful, and they are always willing to set up a meeting on Fridays or at other convenient times to troubleshoot any issues. Their support team is readily available and responsive, which makes the process of setting up and resolving any concerns much easier.

Pros

What I like most about SchoolCues is how it keeps all attendance records in one place, making it easy to track and manage. The system also makes communication between teachers and parents seamless, with the ability to send updates and messages directly. I especially appreciate being able to input alumni information, as well as creating sign-up sheets for parents for events or activities. It truly helps streamline everything!

Cons

What I like least about SchoolCues is that it doesn’t offer an option to translate messages into another language or switch the language in which you type. Additionally, it would be helpful if we could pull attendance records from previous years. I also would like to allow longer messaging when creating a textcue or sign up sheet details.

Review Source

Response from SchoolCues

May 16, 2025

Thank you for your feedback, Cheyenne. We are so glad to hear that you're finding the system to be helpful in streamlining processes at your school, and that you've had such a positive experience with our training and support team. We will definitely take your suggestions into consideration as we plan ahead. Stay tuned for some new features and updates coming for next school year!

EP

Emmanuela P.  
Enrichment Coordinator, Community Engagement Specialist  
Education Management  
Used the software for: 2+ years

### "Still Two Thumbs Up"

March 19, 2026

5.0

Our school has been using SchoolCues for a few years now. We find that it is easy to use and is great for keeping student records, attendance, distributing permission forms, and so much more. Parents utilize SchoolCues to check their children in and out for the day, communicate with teachers, and input important information prior to their child's start date (Photo Releases, Emergency Contacts, etc). They can also access the school handbook and a directory of school staff, ensuring all pertinent information is at the tip of their fingertips. We are launching our first year of summer camp, and being able to use SchoolCues for these additional students gives us peace of mind. It will be an easy transition for alumni, and an easy to use inferface for new families.

Pros

I enjoy the details in different features, such as allowing event sign ups that may include multiple days/times, archiving alumni so that the information can still be accessed as needed, creating custom contact lists, the option to send reminders about upcoming events, and creating an image gallery where flyers and important announcements can be added.

Cons

In the near future, I hope for an update that will increased the limited characters on TextCues and allow classroom teachers to receive TextCues as well. Also, it would help to include an option that translate messages for parents. I also hope to see an option added to communications that allows a time for the message to be selected instead of simply a date.

Review Source

AS

Alana S.  
Board Treasurer  
Education Management  
Used the software for: 6-12 months

### "SchoolCues is the best!"

January 29, 2025

5.0

The support and development team at SchoolCues has been wonderful to work with! They answer questions promptly when we have them. The \[sensitive content hidden\] of the company is very involved also, which I appreciate. They have plenty of training opportunities (videos, help prompts within the program, and live training classes). They are open and willing to take our suggestions for enhancements to their program as they truly want to make it the best product for small schools. We are glad we found them!

Pros

SchoolCues is easy to use for our teachers and parents! We previewed several programs for our small hybrid school. SchoolCues is not the cheapest option, but it had the items we were looking for (SIS, reports, attendance, admissions/enrollment, gradebook with reporting, a payment portal, parent/teacher conference sign up, school directory, communications, etc).

Cons

The pricing document they shared with us when we first met with them was a little confusing (more complicated than it needed to be). We struggled a little setting up our Gradebook. We are using it, but will do it a little differently next year (our own learning curve).

Review Source

Response from SchoolCues

January 30, 2025

Thank you, Alana, for your kind words and feedback. We are thrilled to hear that your experience with SchoolCues has been so positive. We love that you are making use of the various modules and that you feel well supported by our team. We will certainly continue to take your feedback into account as we work to improve the platform overall, and more specifically, the usability of the Gradebook. Stay tuned for some updates and new features, coming soon!

TL

Tim L.  
Accountant  
Education Management  
Used the software for: 1-2 years

### "Expanding use of SchoolCues"

October 31, 2024

5.0

Good. Easy to learn. There is an education tab that provides numerous training videos.

Pros

I like the database functionality of SchoolCues. We just started using the system for our before and after school care charges.

Cons

SchoolCues has been very easy to work with regarding any "cons".

Switched from

[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)

The cost and functionality of SchoolCues.

Review Source

Response from SchoolCues

November 8, 2024

Thank you for your review, Tim. We're glad to hear you are finding the system to be useful and easy to navigate. Please reach out to us with any suggestions/feature requests-- we appreciate your feedback!

KM

Katie M.  
Head of School  
Education Management  
Used the software for: Less than 6 months

### "Great and Cost-Effective!"

September 19, 2024

4.0

Pros

We're extremely grateful for the all-in-one solution for everything from communications to sign ups to grade books to payments.

Cons

The photo gallery function in the app is very hard to use. We'd hoped that would be a good option for sharing pictures internally, but it's too counter-intuitive and takes too many steps to share photos. We also don't care for the document box as it limits the file size too severely and is inconvenient for our teachers to use.

Alternatives considered

[Sycamore School](https://www.capterra.com/p/75048/Sycamore-Education/)

Reason for choosing SchoolCues

Price and features tailored to small school.

Review Source

Response from SchoolCues

September 25, 2024

Thank you for your review, Katie! We're thrilled that you're making use of the various modules and enjoying the platform overall. We appreciate your feedback regarding the Photo Gallery and the Documents Box, and will certainly take this into consideration for future updates. Stay tuned for some new features coming soon!

TB

Tim B.  
Administrative Pastor  
Education Management  
Used the software for: 2+ years

### "SchoolCues exceeded our expectations!"

June 27, 2024

5.0

SchoolCues has brought our school leaps and bounds forward in managing the parent/student experience, from enrollment, communication, student information, gradebook, and so much more all in one system.

Pros

We are a small school, a little less than 150 students. SchoolCues has everything we need and more at an affordable cost. The online inquiry and enrollment process has saved us so much time and reduced mountains of paperwork. The parent communication tools are fantastic. The speed at which we were able to implement was incredible.

Cons

Initially, the user-friendliness of some of the modules was lacking. But SchoolCues listens to suggestions and they have done an amazing job of implementing updates to enhance many of their modules greatly improving the ease of use.

Review Source

Response from SchoolCues

July 3, 2024

Thank you for your feedback, Tim. We are thrilled to hear of the multiple ways in which SchoolCues has been beneficial to your school. We continue to welcome your suggestions and take all requests very seriously. Stay tuned for some new features that we will be implementing for the next school year!

JM

Jody M.  
Director of School  
Education Management  
Used the software for: 6-12 months

### "Jody McLoud, Director, Legacy Christian Academy"

April 15, 2024

5.0

Our overall experience with SchoolCues has been very positive. The willingness of their staff to stay on task with us until we gained sufficient proficiency was a big help. The affordability and design make SchoolCues a perfect fit for Legacy Christian Academy.

Pros

The patience and cooperation of the SchoolCues Staff and the very affordable cost of the program. Legacy Christian Academy is not even a year old. We are learning as we go. We had to change personnel, which included a change in who is assigned to use the program on a daily basis. I am sure the delays and confusion on our part had to be frustrating to the SchoolCuse Staff. However, they stuck with us through the whole process.

Cons

I wish that we could have onsite help from SchoolCues personnel. However, I realize that the logistics makes that a very slim possibility.

Reason for choosing SchoolCues

In fairness to F.A.C.T.S., that product is designed for a much larger school than ours. There is much more in their program than we need at the present time. That being said, the cost wasn't even close.

Review Source

Response from SchoolCues

July 3, 2024

Thank you for your feedback, Jody. We are so glad to hear that SchoolCues is meeting the needs of your school, and that you've had such a positive experience with the team. We are always happy to help in any way we can and are open to any suggestions you might have for us. Stay tuned for some new features that we will be implementing for the next school year!

NH

Nedra H.  
Education Programs Coordinator  
Museums and Institutions  
Used the software for: 2+ years

### "Great Product"

May 20, 2024

5.0

Great experience and a great product. The customer service is outstanding.

Pros

SchoolCues is a great student management & Student Information platform. It is easy to use and has many great features.

Cons

I wish there were immediate chat support.

Review Source

Response from SchoolCues

May 22, 2024

Thank you for kind words and feedback, Nedra. We're glad to hear that your experience with SchoolCues has been so positive and that you've found the platform to be both useful and easy to navigate. We love that you feel well supported by our team, and will continue to make it a priority to provide you with quick and efficient support. Stay tuned for some new features that we will be implementing next school year!

AC

Alashia C.  
Director of Upper School  
Education Management  
Used the software for: 1-2 years

### "The Premo School's Review of SchoolCues"

August 1, 2022

5.0

Our overall experience has been very positive. SchoolCues has helped our business to be and feel more professional. It's helped hold the organization accountable between school and home and streamlined all the different ways in which schools operate. It's made the process much simpler and has been such a time saver!

Pros

The streamlining of all admissions/enrollment, grade book, and incident reports.

Cons

The grade book function felt very intuitive when I set it up at the beginning of the year, but when the transition to the second semester didn't happen, it was a confusing process to navigate.

Reason for choosing SchoolCues

Price, availability of SchoolCues to explain their product and answer our questions, and options for schools.

Review Source

Response from SchoolCues

August 2, 2022

Thank you Alashia for your feedback and suggestions. The new gradebook functionalities have been updated and streamlined to make it easier to manage term transitions.

SF

Sacheska F.  
Program Administrator and Parent Liaison  
Primary/Secondary Education  
Used the software for: 6-12 months

### "A smooth transition!"

March 14, 2024

5.0

Definitely a more efficient and convenient system for your school. Our experience with the SchoolCues platform has been great so far since we transitioned to a digital one last year.

Pros

As a Program Administrator & Family Liaison, I definitely recommend the SchoolCues platform to any small school or school interested in transitioning to a digital platform. The transition to a digital platform has been an easy one, this is due to the many different module trainings offered by Schoolcues. Everything is organized in the same digital space, which makes less paperwork for the office space. You can replace many forms and create ones from here and share with your families in one place. You can send communication to one person or the whole class, you can even set up parent teacher conferences, grades, and even collect payments.

Cons

There are some specific forms that can't be change/edited for now. For example, the accident reports, they come in a specific format that might be different from the one your school is currently using.

Review Source

Response from SchoolCues

April 9, 2024

Thank you for your feedback, Sacheska. We are so thrilled to hear that the transition to the platform has been an easy one, and that you are finding the different modules to be useful and easy to navigate. Please know that we are always open to feedback and suggestions. Stay tuned for some new features that we will be implementing next school year!

SC

Santina C.  
Executive Director  
Education Management  
Used the software for: 1-2 years

### "School Cues Review"

March 1, 2024

5.0

I am so grateful to the entire SchoolCues team, especially Dr. S. I run a small school and am the only person who works in the administration. Without the help of SchoolCues, I would not be able to do it all.

Pros

I love that SchoolCues is an all-in-one system. I don't really need any other programs to run the admin side of my school.

Cons

Sometimes, simple things can have too many clicks or steps. It makes it hard to remember how to do them.

Reason for choosing SchoolCues

Because it is an all-in-one system. Busy parents do not need many different apps to choose from.

Review Source

Response from SchoolCues

March 4, 2024

Thank you for your feedback, Santina. We are so glad to hear that SchoolCues is meeting the needs of your school, and that you've had such a positive experience with the team. We are always open to any suggestions you might have regarding workflow, or ways to help facilitate the learning process of the platform. Stay tuned for some new features that we will be implementing for the next school year!

MS

Melodie S.  
Owner  
Education Management  
Used the software for: Less than 6 months

### "I LOVE Schoolcues!"

October 23, 2020

5.0

Our school opened our doors three weeks before school started. For those in school administration, you know that is a nightmare! SchoolCues was easy to learn and implement. We had it up and running, accepting new students within just a few days. I am not an admin person. I find myself easily overwhelmed when learning new systems and processes like this. I was able to jump in, get it set up and fully functioning without a hitch! Their staff was super helpful and stayed with me until we were set up and accepting students. I like that the system just makes sense. It is very intuitive and I can find my way from step 1 to step 2 without second guessing if I am going in the right direction.

Pros

As a very small Academy, we needed something intuitive and simple. This is our first year to open and we do not have an admin staff, so we needed something easy to learn and implement for the staff that would be using it. We found just what we needed in SchoolCues! SchoolCues is intuitive and just makes sense. It does everything we need and then some. It is a full admissions package from inquiry to enrollment as well as a full communications system for staff and parents. We can charge and accept payments and they are adding new features all the time. I am not a techie person and I use this system the most. If I find that I need help, their support staff is very helpful. They have built in training modules as well as being able to schedule a personal training at anytime. We love SchoolCues!

Cons

At this time, there is no LMS option within the system. I asked about this feature and they said they are planning to add this feature but it is not an option at this time. At this time, the admissions and payment are not connected, so we have to manually input charges.

Reason for choosing SchoolCues

I had used Renweb with a previous group and so I was familiar with the program. I used it for 2 years and never fully understood how it worked. It was bulky and not intuitive. There was no straight line from point A to point B. There were 15 ways to do everything, which made it very overwhelming. I had also used Powerschool and liked the interface, but it was not as intuitive as I would have liked. Both of these products were WAY out of our price range, but did give me a gauge for what I was looking for.

Review Source

Response from SchoolCues

October 26, 2020

Hi Melodie, thank you so much for your thoughtful review. We appreciate you taking the time out to give us your helpful feedback, and we will definitely take your suggestions into consideration :)

BB

Betty B.  
Director of Admissions  
Education Management  
Used the software for: 1-2 years

### "SchoolCues Feedback"

February 22, 2023

4.0

I feel we are in the relatively early stages of learning how to best use SchoolCues in our school community. We have learned the basics and are now delving deeper into trying to use it how our specific community needs it.

Pros

We most definitely like many features of SchoolCues. Previously, we did not have a digital system for gathering all the student information, so this allows us to streamline many parts of this process.

Cons

We find that the instruction sheet to set up a SchoolCues account can be daunting for families, which means they delay the information entry. We would like to simplify these steps.Also, sometimes areas of the system are not intuitive. For example, reporting a student absent as a parent requires going to "Permission Forms" instead of the category called "Attendance."We started using School Cues for almost ALL classroom and school-wide communications. I wonder if parents are seeing the information or if it too much saturating their emails.

Reason for choosing SchoolCues

SchoolCues offered options for what we needed as a school, Dr. S. was and continues to be responsive when we have questions. We feel that some parts of the system could be a little more user-friendly in the future, so we offer feedback as specific examples arise.

Review Source

Response from SchoolCues

March 13, 2023

Hi Betty, Thank you for your very specific feedback on improving the user experience. We will enhance the Parent View UI in our next version, making accessing some of the modules easier. Please share what can be simplified in the instructions sheet for new user account creation steps. Thank you again for your valuable suggestions and feedback.

DS

DENISE S.  
business manager  
Education Management  
Used the software for: 2+ years

### "Very pleased."

February 5, 2024

5.0

Pros

It helps us maintain a lot of information for the students that we need for the school files.

Cons

We finally are comfortable with it but it took awhile to get used to it. I suppose that's true for anything you have never used before.

Review Source

Response from SchoolCues

February 8, 2024

Thank you for your feedback, Denise. We are thrilled to hear that you've found SchoolCues to be beneficial to the smooth running of your school. We are always open to any suggestions you might have to help facilitate the learning process. Stay tuned for some new features we will be implementing for the coming school year!

PR

Pablo R.  
Director of Learning Experience  
E-Learning  
Used the software for: Less than 6 months

### "Best value for small schools"

October 29, 2020

3.0

SchoolCues has been a big part of our SOLUTION for our school. We could not afford using one of the big SIS in the market because those are too expensive, too difficult to manage, too cumbersome to deploy. SchoolCues is just fine for our small, growing school. It allowed us to go to market really fast and requires minimal management from our side. Did I mentioned also that the training and support they offer is amazing!! We feel that we have a real partner with SchoolCues team and ours.

Pros

These are the pros of SchoolCues: 1) Extremely easy to deploy. Adding users and families is simple if you follow the instructions provided. 2) Easy to manage payments. Again, using the instructions provided is essential to be successful. 3) Great training available. Take advantage of the training online and live training sessions. You get trained by people that really know the software. 4) Super-responsive customer support. If you see a problem, report it, and the team will usually fix the problem really fast. 5) The system is very comprehensive to do almost everything you need to get done. Even though the system is purposefully built not to be very "customizable", it pretty much does everything you need or can imagine. 6) Best value for the money!!

Cons

These are the cons of SchoolCues: 1) User interface is developed by the software engineering team. The good thing about this is that once you understand how the software is designed, then it makes sense. The bad thing is that you need to think like a software engineer to make sense of it. 2) In many places, lists do not sort correctly. These are a few of the annoying minor bugs that the team is correcting. So, you need to be careful when looking at lists of things, because they are usually not sorted in a sensical way. 3) It is not "customizable" by design. This is a good thing because it helps keep the cost and price down, and you learn to us it quickly without having to make a ton of decisions for everything. The bad part of this is that if you need to do something different from what the software does, you are out of luck.

Alternatives considered

[Veracross](https://www.capterra.com/p/20395/Veracross/)

Reason for choosing SchoolCues

Cost, ease of deployment, right size for our needs.

Review Source

Response from SchoolCues

October 30, 2020

Thank you for your review Pablo. Please communicate with us if you have any further suggestions, and we will see what we can do about it, as long as it is in our control. We are glad you like our system overall.

SS

Shanel S.  
Administrator  
Education Management  
Used the software for: 1-2 years

### "Game Changer"

October 4, 2022

5.0

Pros

This software keeps everything neat and tidy in one place. It has streamlined many of our processes, especially enrolment. The ease of this process this year was game changer for staff. It was easier to track potential students, who was moving ahead with enrolment and those who were returning for another year.

Cons

Overall this product works for most of what we do. A few more personalization aspects would be nice to allow it to be more in line with our Ministry standards, but for the most part we have been able to find work arounds to these.

Reason for choosing SchoolCues

It came highly recommended by other Montessori schools that use it. That was big for us in choosing as it was feedback from actually schools using the product.

Review Source

Response from SchoolCues

October 7, 2022

Thank you for your kind words, Shanel. We have several personalization features in our product development roadmap that we are currently working on and will be released in the coming months.

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