# Freshreview Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Freshreview Software - reviews, pricing plans, popular comparisons to other Review Management products and more.

Source: https://www.capterra.com/p/206238/Freshreview

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# 

 Freshreview Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Freshreview

## What is Freshreview?

AI-Powered Reputation Management for Your Business Elevate your online presence with FreshReview. The cutting-edge reputation management solution designed for local businesses, multi-location enterprises, and franchises. Omni-Channel Review Collection - Gather reviews across 15+ platforms - Customize campaigns via Text, Email, Video, or WhatsApp - Maximize conversion with tailored review invites AI-Driven Engagement - Personalize communication with AI-generated content - Craft relevant responses to all reviews, positive or negative - Gain quick, actionable insights through AI-powered analysis Seamless Integration Compatible with 40+ business software solutions Integrates with QuickBooks, Xero, Square, ServiceTitan, Shopify, WooCommerce, and more Enhanced Web Presence Showcase your reviews with customizable website widgets Boost credibility and attract more customers Transform your online reputation today with FreshReview

## What is Freshreview used for?

[Review Management](https://www.capterra.com/review-management-software/)

Overall rating

Based on 10 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$29

Usage Based, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Freshreview?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://freshreview.co&name=Freshreview)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Freshreview

5.0 (10)

VS.

[### Fetch Review](https://www.capterra.com/p/198996/Fetch-Review/)

[4.7 (21)](https://www.capterra.com/p/198996/Fetch-Review/reviews/)

Starting Price

$29

Usage Based, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (10)

Ease Of Use

4.8 (21)

Value For Money

4.9 (10)

Value For Money

4.9 (11)

Customer Service

5.0 (10)

Customer Service

4.4 (12)

## Freshreview alternatives

Highest Rated

[Amazely](https://www.capterra.com/p/10021427/Amazely/)

[5.0 (5)](https://www.capterra.com/p/10021427/Amazely/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/10021427/Amazely/)

[SpotOn](https://www.capterra.com/p/219629/SpotOn/)

[5.0 (1)](https://www.capterra.com/p/219629/SpotOn/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/219629/SpotOn/)

[Renesent](https://www.capterra.com/p/200221/Renesent/)

[5.0 (2)](https://www.capterra.com/p/200221/Renesent/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/200221/Renesent/)

[Revvo](https://www.capterra.com/p/228450/Curl-Reviews/)

[0.0](https://www.capterra.com/p/228450/Curl-Reviews/#reviews)

Starting price

$23.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

0%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/228450/Curl-Reviews/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Dashboard

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Monitoring

Observe and track the demand, usage, progress or quality of a system, product, or user

Multi-Location

Manage and support multiple locations

Widgets

An extended application or connector that enables users to perform additional services with their current set of tools

Freshreview 4 features

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Observe and track the demand, usage, progress or quality of a system, product, or user

Manage and support multiple locations

An extended application or connector that enables users to perform additional services with their current set of tools

Features

4.8 (10)

4.8

Based on 10 reviews

## Pricing

Value for money

4.9 (10)

Free Trial

Basic

$29.00

Usage Based,Per Month

Value for money

4.9 (10)

4.9

Based on 10 reviews

## Integrations

[

Shopify](https://www.capterra.com/p/83891/Shopify/)

## Support, customer service and training options

Customer Service

5.0 (10)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (10)

5.0

Based on 10 reviews

## User reviews

Overall rating

5.0

Based on 10 reviews

Filter by rating

5(10)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

LR

Lakshmanan R.

Co Founder

Computer Software

### "Great tool for small businesses. "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 10, 2024

We had a great experience with the tool so far. Remember tools are there to help you and if you don't ensure happy customers, tools can't help you there. I loved the support from the freshreview team. They were patient and responsive throughout the period.

Pros

It was easy to set up and get started. We went from signing up to managing reviews in a few minutes.

Cons

I wish there were more insights or analytics built in.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SB

Saleha B.

Sales Consultant

Transportation/Trucking/Railroad

### "Highly Recommend Freshreview "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 13, 2024

Freahreview team is exceptional, providing outstanding support and expertise. \[sensitive content hidden\] dedication to ensuring a smooth user experience is evident in her prompt assistance and thoughtful guidance. The application is user friendly and makes managing reviews effortless.

Pros

Application is simple to use. Updates introduced to better the program. Team is always responsive and helpful.

Cons

No, negative feedback as of current. N/A

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DR

Dean R.

SEO

Marketing and Advertising

### "Best Review Automation Software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 26, 2022

Easy to use and cheap software tool to generate customer reviews on autopilot

Pros

Automated reviews that help businesses grow their following

Cons

Nothing. It is a very user friendly and great solution for businesses

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

March 2, 2022

Thanks Dean for a great review. We hope you could recommend other business owners or users to use Freshreview.

BB

Brent B.

Certified Professional Inspector

Consumer Services

### "App works great"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 6, 2021

I got more reviews after 5 minutes of using the app than I did the previous 6 months using other methods.

Pros

It's easy and quick to use. Takes less than a minute to send out a review request

Cons

When it tells me a review has been left but the review is nowhere to be found?

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 12, 2021

Hey Brent, Thank you so much for a great review. We are working on other features for Freshreview

IS

Imran S.

Owner

Chemicals

### "Crystalwhite Cleaning Supplies "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 20, 2021

Hard work pays off when you get a good review and definateley Freshreview is the one who helped me.

Pros

SMS marketing is working for me to get a good reviews, highly recomeded

Cons

Nothing so far so good cant find any cons

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

July 22, 2021

Hi Imran, Thank you so much for a great review. We are happy to work with you.

SH

sam h.

Personal Trainer

Health, Wellness and Fitness

### "Phenomenal Tool "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 8, 2021

Its a great tool that is fairly priced, It solve the complicated problem of getting google reviews from clients.

Pros

Ease of use as well as customizing drip messages.

Cons

Zapier or any kind of automation software that can work with fresh view. I we could run automation so I can have a review request sent out each time I sign up a client that would make this product perfect.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

July 9, 2021

Hey Sam, Thanks a ton for this review. We will definitely take up this request and work on the integration. Best Regards,

RB

Richard B.

Pre-purchase Inspections

Real Estate

### "Game changer"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 7, 2021

They have been fantastic to work with and has massively changed the number and quality of leads coming through because of the online reviews it’s helped to generate.

Pros

The capacity to get clients to leave Google reviews for my business was very simple and resulted in a massive change to my online marketing and efficiency.

Cons

That my opposition might find it and use it as well.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

July 9, 2021

Hi Richard, We understand your concern about your competition also working on their reviews. But considering that you have a year's head start on the reviews; you should not be too worried. But we will definitely take this feedback and see what we can build from this. Best Regards,

PF

Paul F.

Director

Construction

### "Our experience "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 6, 2021

Excellent service very helpful

Pros

Easy to use and set up. I would recommend Freshreview for any business. It helps get reviews on Google and gets your business rating higher than expected. Great product give it a try.

Cons

Maybe a bit more of a library on some other options on sending reviews requests to clients.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

July 9, 2021

Hi Paul, Thank you so much for your excellent recommendation. We are working on a couple of features which you will find exciting. We will keep you posted.

JB

Jesse B.

Director

Retail

### "A must have app"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 18, 2021

Response to our queries was prompt and issues were handled professionally and to our satisfaction.

Pros

We wanted to reach out to our customer for an online review but we could not get the software until we came across Trustpilot. The software sends emails and SMS to customers, we are happy with the results so far.

Cons

Initially, the app was not working. Customer support did superb work. Bhavya went the extra mile to ensure the app is functioning properly while updating me all along.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

July 5, 2021

Hey Jesse, We appreciate your business and are happy to have you on board with us.

SA

Syed A.

Sole Proprietor

Retail

### "Amazing review solution service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 9, 2021

Customer service was the best I've seen so far

Pros

Customer service was exceptional. \[SENSITIVE CONTENT HIDDEN\] was very helpful and kind. She very patiently answered any queries I had to improve experience for my customers.

Cons

Haven't seen anything I didn't like. Good service

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

April 12, 2021

Thank you very much for your kind review.

[View all Reviews](https://www.capterra.com/p/206238/Freshreview/reviews/)

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