# Freshreview Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Freshreview Software - reviews, pricing plans, popular comparisons to other Review Management products and more. Source: https://www.capterra.com/p/206238/Freshreview --- # Freshreview Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Freshreview ## What is Freshreview? AI-Powered Reputation Management for Your Business Elevate your online presence with FreshReview. The cutting-edge reputation management solution designed for local businesses, multi-location enterprises, and franchises. Omni-Channel Review Collection - Gather reviews across 15+ platforms - Customize campaigns via Text, Email, Video, or WhatsApp - Maximize conversion with tailored review invites AI-Driven Engagement - Personalize communication with AI-generated content - Craft relevant responses to all reviews, positive or negative - Gain quick, actionable insights through AI-powered analysis Seamless Integration Compatible with 40+ business software solutions Integrates with QuickBooks, Xero, Square, ServiceTitan, Shopify, WooCommerce, and more Enhanced Web Presence Showcase your reviews with customizable website widgets Boost credibility and attract more customers Transform your online reputation today with FreshReview ## What is Freshreview used for? [Review Management](https://www.capterra.com/review-management-software/) Overall rating Based on 10 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $29 Usage Based, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Freshreview?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://freshreview.co&name=Freshreview) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Freshreview 5.0 (10) VS. [### Fetch Review](https://www.capterra.com/p/198996/Fetch-Review/) [4.7 (21)](https://www.capterra.com/p/198996/Fetch-Review/reviews/) Starting Price $29 Usage Based, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (10) Ease Of Use 4.8 (21) Value For Money 4.9 (10) Value For Money 4.9 (11) Customer Service 5.0 (10) Customer Service 4.4 (12) ## Freshreview alternatives Highest Rated [Amazely](https://www.capterra.com/p/10021427/Amazely/) [5.0 (5)](https://www.capterra.com/p/10021427/Amazely/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10021427/Amazely/) [SpotOn](https://www.capterra.com/p/219629/SpotOn/) [5.0 (1)](https://www.capterra.com/p/219629/SpotOn/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/219629/SpotOn/) [CaptainAMZ](https://www.capterra.com/p/205248/CaptainAMZ/) [1.0 (1)](https://www.capterra.com/p/205248/CaptainAMZ/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 0% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/205248/CaptainAMZ/) [RankStream](https://www.capterra.com/p/10042578/RankStream/) [0.0](https://www.capterra.com/p/10042578/RankStream/#reviews) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 0% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10042578/RankStream/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Dashboard 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Assembly of graphs and charts for visualizing and tracking statistics/metrics Monitoring Observe and track the demand, usage, progress or quality of a system, product, or user Multi-Location Manage and support multiple locations Widgets An extended application or connector that enables users to perform additional services with their current set of tools Freshreview 4 features Assembly of graphs and charts for visualizing and tracking statistics/metrics Observe and track the demand, usage, progress or quality of a system, product, or user Manage and support multiple locations An extended application or connector that enables users to perform additional services with their current set of tools Features 4.8 (10) 4.8 Based on 10 reviews ## Pricing Value for money 4.9 (10) Free Trial Basic $29.00 Usage Based,Per Month Value for money 4.9 (10) 4.9 Based on 10 reviews ## Integrations [ Shopify](https://www.capterra.com/p/83891/Shopify/) ## Support, customer service and training options Customer Service 5.0 (10) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (10) 5.0 Based on 10 reviews ## User reviews Overall rating 5.0 Based on 10 reviews Filter by rating 5(10) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent LR Lakshmanan R. Co Founder Computer Software ### "Great tool for small businesses. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 10, 2024 We had a great experience with the tool so far. Remember tools are there to help you and if you don't ensure happy customers, tools can't help you there. I loved the support from the freshreview team. They were patient and responsive throughout the period. Pros It was easy to set up and get started. We went from signing up to managing reviews in a few minutes. Cons I wish there were more insights or analytics built in. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SB Saleha B. Sales Consultant Transportation/Trucking/Railroad ### "Highly Recommend Freshreview " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 13, 2024 Freahreview team is exceptional, providing outstanding support and expertise. \[sensitive content hidden\] dedication to ensuring a smooth user experience is evident in her prompt assistance and thoughtful guidance. The application is user friendly and makes managing reviews effortless. Pros Application is simple to use. Updates introduced to better the program. Team is always responsive and helpful. Cons No, negative feedback as of current. N/A Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DR Dean R. SEO Marketing and Advertising ### "Best Review Automation Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 26, 2022 Easy to use and cheap software tool to generate customer reviews on autopilot Pros Automated reviews that help businesses grow their following Cons Nothing. It is a very user friendly and great solution for businesses Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 2, 2022 Thanks Dean for a great review. We hope you could recommend other business owners or users to use Freshreview. BB Brent B. Certified Professional Inspector Consumer Services ### "App works great" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 6, 2021 I got more reviews after 5 minutes of using the app than I did the previous 6 months using other methods. Pros It's easy and quick to use. Takes less than a minute to send out a review request Cons When it tells me a review has been left but the review is nowhere to be found? Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 12, 2021 Hey Brent, Thank you so much for a great review. We are working on other features for Freshreview IS Imran S. Owner Chemicals ### "Crystalwhite Cleaning Supplies " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 20, 2021 Hard work pays off when you get a good review and definateley Freshreview is the one who helped me. Pros SMS marketing is working for me to get a good reviews, highly recomeded Cons Nothing so far so good cant find any cons Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 22, 2021 Hi Imran, Thank you so much for a great review. We are happy to work with you. SH sam h. Personal Trainer Health, Wellness and Fitness ### "Phenomenal Tool " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 8, 2021 Its a great tool that is fairly priced, It solve the complicated problem of getting google reviews from clients. Pros Ease of use as well as customizing drip messages. Cons Zapier or any kind of automation software that can work with fresh view. I we could run automation so I can have a review request sent out each time I sign up a client that would make this product perfect. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 9, 2021 Hey Sam, Thanks a ton for this review. We will definitely take up this request and work on the integration. Best Regards, RB Richard B. Pre-purchase Inspections Real Estate ### "Game changer" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 7, 2021 They have been fantastic to work with and has massively changed the number and quality of leads coming through because of the online reviews it’s helped to generate. Pros The capacity to get clients to leave Google reviews for my business was very simple and resulted in a massive change to my online marketing and efficiency. Cons That my opposition might find it and use it as well. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 9, 2021 Hi Richard, We understand your concern about your competition also working on their reviews. But considering that you have a year's head start on the reviews; you should not be too worried. But we will definitely take this feedback and see what we can build from this. Best Regards, PF Paul F. Director Construction ### "Our experience " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 6, 2021 Excellent service very helpful Pros Easy to use and set up. I would recommend Freshreview for any business. It helps get reviews on Google and gets your business rating higher than expected. Great product give it a try. Cons Maybe a bit more of a library on some other options on sending reviews requests to clients. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 9, 2021 Hi Paul, Thank you so much for your excellent recommendation. We are working on a couple of features which you will find exciting. We will keep you posted. JB Jesse B. Director Retail ### "A must have app" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 18, 2021 Response to our queries was prompt and issues were handled professionally and to our satisfaction. Pros We wanted to reach out to our customer for an online review but we could not get the software until we came across Trustpilot. The software sends emails and SMS to customers, we are happy with the results so far. Cons Initially, the app was not working. Customer support did superb work. Bhavya went the extra mile to ensure the app is functioning properly while updating me all along. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 5, 2021 Hey Jesse, We appreciate your business and are happy to have you on board with us. SA Syed A. Sole Proprietor Retail ### "Amazing review solution service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 9, 2021 Customer service was the best I've seen so far Pros Customer service was exceptional. \[SENSITIVE CONTENT HIDDEN\] was very helpful and kind. She very patiently answered any queries I had to improve experience for my customers. Cons Haven't seen anything I didn't like. Good service Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor April 12, 2021 Thank you very much for your kind review. [View all Reviews](https://www.capterra.com/p/206238/Freshreview/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)