# Agilysys Spa Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Agilysys Spa Software - reviews, pricing plans, popular comparisons to other Appointment Scheduling products and more.

Source: https://www.capterra.com/p/206277/Agilysys-Spa

---

# 

 Agilysys Spa Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Agilysys Spa

## What is Agilysys Spa?

Agilysys Spa brings an exclusive spa experience to every guest and a streamlined, efficient operational process. A modern, mobile software combined with commission free online booking delivers an effortless client booking experience. Staff scheduling, drag & drop appointment management helps maximize therapist and location utilization. Grown revenue with yield management insights that optimize pricing at every level. Full retail solution for inventory management & full commission processing.

## What is Agilysys Spa used for?

[Medical Spa](https://www.capterra.com/medical-spa-software/)[Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/)[Spa](https://www.capterra.com/spa-software/)

Top alternative

Featured

Overall rating

Based on 7 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

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Do you work for Agilysys Spa?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.agilysys.com&name=Agilysys Spa)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Agilysys Spa

2.7 (7)

VS.

[4.7 (3,593)](https://www.capterra.com/p/153752/Vagaro/reviews/)

Starting Price

Contact vendor

Starting Price

$23.99

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

2.7 (7)

Ease Of Use

4.6 (3,590)

Value For Money

2.6 (5)

Value For Money

4.6 (3,203)

Customer Service

3.3 (6)

Customer Service

4.6 (3,221)

## Agilysys Spa alternatives

Highest Rated

[4.8 (348)](https://www.capterra.com/p/174830/GlossGenius/reviews/)

Starting price

$28.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.6 (364)](https://www.capterra.com/p/180087/Boulevard/reviews/)

Starting price

$176.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[4.4 (1,252)](https://www.capterra.com/p/131057/ZENOTI/reviews/)

Starting price

$300.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[4.4 (276)](https://www.capterra.com/p/172058/Meevo-2/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

84%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

API

Application programming interface that allows for integration with other systems/databases

Appointment Management

Manage various aspects of appointments including booking, rescheduling, canceling

Appointment Scheduling

Schedule appointments via a calendar

Automated Scheduling

Automatically create schedules based on business needs or employee availability and qualifications

Agilysys Spa 33 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Application programming interface that allows for integration with other systems/databases

Manage various aspects of appointments including booking, rescheduling, canceling

Schedule appointments via a calendar

Automatically create schedules based on business needs or employee availability and qualifications

Track and manage schedules and meetings via an integrated calendar

Electronic storage of stakeholder contact information

Manage contact details and communication with clients

Automated reminders and confirmations for booked appointments and events via text or email

A collection of customer information such as contact details, demographics, previous interactions, etc.

Access previous interactions or concerns to maintain customer relationships

Create and send email blasts/campaigns

Track employee schedules, availability, and performance across projects and tasks

Track and manage staff profiles, recruitment, schedules, productivity, career development and performance

Designed for medical spas

Specific for use in spas and salons

Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus

Automatically find mutually available meeting time slots across multiple calendars

Track and manage inventory levels to maintain proper supply

Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases

Access software remotely via mobile devices

Book meetings and appointments through a website or digital platform

Accept and process online payment transactions

Accept, record, and reconcile financial transactions

Track and process employee payroll (salaries, wages, etc.) and commissions on sales

Manage employee salary processes, data, taxes, and records administration efficiently

Accept and process customer payments for products or services using hardware and software

Schedule repeating appointments based on a duration of time

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Reports specific to sales analysis for trends and strategies

Sell multiple treatments together as a set

Get Advice

We can help you find the software with the features you need.

Features

2.7 (7)

2.7

Based on 7 reviews

## Pricing

Value for money

2.6 (5)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

2.6 (5)

2.6

Based on 5 reviews

## Integrations

[

Sprout](https://www.capterra.com/p/175756/Sprout/)[

SiteMinder](https://www.capterra.com/p/123133/SiteMinder/)[

SevenRooms](https://www.capterra.com/p/165480/SevenRooms/)[

Tray](https://www.capterra.com/p/191861/TRAY/)[

Olo](https://www.capterra.com/p/191606/Olo/)[

Paybox](https://www.capterra.com/p/204783/Paybox-by-Verifone/)[

LevelUp](https://www.capterra.com/p/178224/LevelUp/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

3.3 (6)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.3 (6)

3.3

Based on 6 reviews

## User reviews

Overall rating

2.7

Based on 7 reviews

Filter by rating

5(0)

4(2)

3(2)

2(2)

1(1)

Mentioned topic

Sorted by most recent

KS

Kellie S.

Director, Reservation Sales

Hospitality

### "Not Ready For Deployment"

2.0

Overall Rating

2.0

2.0

Ease of Use

3.0

3.0

Features

1.0

1.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

December 21, 2020

Good potential for great stuff in the future, but not ready now for our property.

Pros

Booking packages - extremely simple & efficient - it's like a booking wizard.

Cons

We're having a tremendous amount of glitches, slowness, error messages, etc. The Agilysys team is very responsive and trying to figure out the issues. Personally I think it wasn't ready enough for our property.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

December 23, 2020

Hi Kellie, thank you for your feedback. Your opinions and product experience are important to us and we take them very seriously. We are sorry to read about your concerns with Agilysys Spa, and our services and product teams are reviewing your issues.

AU

Anonymous User

IT Support specialist II

Gambling & Casinos

### "Took some time to get used to but the end users are liking it."

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

5/10

December 18, 2020

It was interesting and seems to be working at the Front Desk well for the users.

Pros

The consolidation of the product and getting rid of the older AS400 system.

Cons

Took a while to get the kinks worked out.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

ES

Eric S.

Developer

Hospitality

### "Agilysys Spa Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

2.0

2.0

Likelihood to Recommend

5/10

December 14, 2020

Pros

The design of the interface was probably the biggest difference between this and the previous Agilysys Spa

Cons

Setting up Credit card devices is the biggest pain from the previous system

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JC

Joe C.

Network Engineer

Hospitality

### "By Joe"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

4/10

December 14, 2020

It was OK. Wish it was more seamless

Pros

Cloud based so no configuration on the end user

Cons

All of the weird issues that I get called about

Reasons for choosing Agilysys Spa

We moved from V1Spa to this.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

December 23, 2020

Hi Joe, thank you for your feedback. Your opinions and product experience are important to us and we take them very seriously. Please let our Agilysys support rep know a bout specific issue that we can address for you.

NK

Nichole K.

Data Analyst

Gambling & Casinos

### "Struggling with this application"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

2.0

2.0

Customer Service

3.0

3.0

Likelihood to Recommend

0/10

December 14, 2020

The application has been a headache.

Pros

That it interfaces with our other apps in the casino.

Cons

User Management is a struggle. Users lockout unexpectedly, unlocking the user in the app doesn't always unlock them (sometimes we have to change the password to get the password to unlock). The app kicks out users without notice. Random errors. We've been working with development since install to try and resolve all these issues since install. When they do an update, then we have new issues.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

December 16, 2020

Hi Nichole, Thank you for your feedback. Your opinions and product experience are important to us and we take them very seriously. We are sorry to read about your concerns with Agilysys Spa, and our services and product teams are reviewing your issues. We will be reaching out to get more detail and discuss how we can improve your experience.

AU

Anonymous User

IT Technician

Hospitality

### "Agilysys Spa"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

December 14, 2020

It has had growing pains, but Agilysys is very good with customer support.

Pros

It uses a web-based interface which makes administering the software users easy.

Cons

There were a lot of growing pains into getting things set up the way our users wanted the software to work.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

December 23, 2020

Thanks for your review. We're happy that our customer support team has been responsive for you.

FI

fatima i.

Spa Manager

Hospitality

### "Needs work on the software"

2.0

Overall Rating

2.0

2.0

Ease of Use

3.0

3.0

Features

2.0

2.0

Customer Service

0.0

0.0

Likelihood to Recommend

0/10

December 8, 2020

Pros

there isn't anything I like about this software.

Cons

I feel this is a very under sophisticated software compared to others I have used in the past. Too many glitches and low functionality.

Switched from

[SpaSoft](https://www.capterra.com/p/152719/SpaSoft/)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

December 9, 2020

Hello Fatima, and thanks for taking the time to provide your review. We only provide robust, feature rich, quality solutions to our hospitality customers so your review is quite disappointing and surprising. We will be reaching out to you directly to get your feedback and ensure that you have the features that you need or any additional training that might be helpful to ensure a better experience with our software in the future.

[View all Reviews](https://www.capterra.com/p/206277/Agilysys-Spa/reviews/)

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)