---
title: "FirstPromoter Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about FirstPromoter Software - reviews, pricing plans, popular comparisons to other Referral products and more."
source_url: "https://www.capterra.com/p/206380/First-Promoter/"
page_type: "product"
language: "en"
publication_date: "2026-09-29"
---

# 

 FirstPromoter Software Review 2026: Features, Integrations, Pros & Cons

Last updated on September 29, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

FirstPromoter

## What is FirstPromoter?

FirstPromoter helps SaaS businesses run affiliate, referral, and influencer programs built around subscription billing. Connect your Stripe, Paddle, or Chargebee account, set your commission rules, and you're live in minutes. Commissions stay accurate through the full subscription lifecycle. Upgrades, downgrades, renewals, cancellations, and refunds all update automatically. Your partners always see numbers that match real revenue. Affiliates, referral partners, and influencers can all run from the same account. Payouts go out through PayPal, Wise, or bank transfer with one click. If you're building a partner program for a subscription business and want something that just works, FirstPromoter is here for you.

## What is FirstPromoter used for?

[Referral](https://www.capterra.com/referral-software/)[Customer Advocacy](https://www.capterra.com/customer-advocacy-software/)[Affiliate](https://www.capterra.com/affiliate-software/)

Overall rating

Based on 7 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$49

Flat Rate, Per Month

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## FirstPromoter alternatives

Highest Rated

[UpPromote: Affiliate Marketing](https://www.capterra.com/p/201885/Shopify-Affiliate-Marketing/)

[4.9 (217)](https://www.capterra.com/p/201885/Shopify-Affiliate-Marketing/reviews/)

Starting price

$29.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/201885/Shopify-Affiliate-Marketing/)

[4.7 (705)](https://www.capterra.com/p/147442/Post-Affiliate-Pro/reviews/)

Starting price

$129.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.8 (162)](https://www.capterra.com/p/218230/Referral-Factory/reviews/)

Starting price

$200.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.6 (101)](https://www.capterra.com/p/139089/Referral-Rock-Software/reviews/)

Starting price

$250.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/206380/First-Promoter/alternatives/)

## FAQs about FirstPromoter

Overview

### What company size and specific industries is FirstPromoter built for?

FirstPromoter is designed for SMBs and subscription businesses, especially SaaS companies, along with marketing teams, affiliate marketers, and managers of referral and influencer programs. It fits organizations that need to run and track partner-driven growth programs in software and other recurring-revenue sectors.

Features and Usability

### What are the key features of FirstPromoter?

FirstPromoter offers affiliate management, referral tracking, commission management, and conversion tracking for partner programs. It also includes campaign management, multi-campaign support, real-time analytics, reporting, and ROI tracking, plus fraud detection, rewards management, customizable branding, and third-party integrations.

Pricing

### How much does it cost and what fees or limitations are included?

FirstPromoter starts at $49 per month for the Starter plan, which covers up to $5,000/month in affiliate revenue. Business costs $99 monthly for up to $15,000, and Enterprise is $149 monthly for higher volumes. A free trial is available, and each plan includes affiliate tracking and payout features.

Integrations

### Which third-party tools and platforms does FirstPromoter integrate with?

FirstPromoter integrates with over 20 tools and platforms, including billing, automation, and marketing services such as Stripe, Paddle, Recurly, Chargebee, SamCart, ClickFunnels, Kartra, HighLevel, Ghost, Google Tag Manager, Make, Albato, Demio, DropFunnels, Claude, and its API.

Getting Started and Support

### What training and onboarding options does FirstPromoter offer?

FirstPromoter provides live online sessions, webinars, documentation, and videos for training and onboarding. Live online sessions and webinars support guided instruction, while documentation and videos offer self-paced reference materials for learning features and setup steps.

Getting Started and Support

### What customer support options does FirstPromoter offer?

FirstPromoter provides email/help desk support, FAQ/forum resources, a knowledge base, and chat. These channels give users multiple ways to find answers or contact support, but no reviewer feedback is available here to describe response times, helpfulness, or common support frustrations.

## Features

AI summary

Based on 1,040 Referral reviews

Capterra data shows that buyers of referral software rank the following features as their top priorities:

-   **Incentive Management** (**46%** of reviewers rated this feature as critical)
-   **Conversion Tracking** (**53%**)
-   **Referral Tracking** (**55%**)

FirstPromoter supports all three features that reviewers consider most important: **Incentive Management**, **Conversion Tracking**, and **Referral Tracking**. Together, these capabilities help businesses manage referral rewards, monitor which referrals turn into customers, and track program performance across the full referral process, allowing teams to improve campaign results and make better growth decisions.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Activity Tracking

Track and document all activities across devices, networks, and other systems

Affiliate Management

Track an affiliate partner's promotion of a product or service and any associated sales

Affiliate Network

Provides companies with access to a network of affiliates for recruiting

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

API

Application programming interface that allows for integration with other systems/databases

FirstPromoter 49 features

### All Features
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Affiliate Management: Track an affiliate partner's promotion of a product or service and any associated sales
- Affiliate Network: Provides companies with access to a network of affiliates for recruiting
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Automation: Automates manual tasks such as visitor arrival and departure notifications, guest badge printing and contact information autofilling.
- Campaign Analytics: Track and interpret campaign performance metrics
- Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results
- Campaign Planning: Plan and strategize marketing campaigns
- Commission Management: Tracking, calculating, and paying commissions and earnings to employees
- Contact Management: Manage, organize, and store contact information
- Conversion Tracking: Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads
- Customer Segmentation: Process of dividing customers into groups based on common characteristics
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Customization: Create labels for products that contain required information such as colors, sizes, dates, etc.
- Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics
- Data Import/Export: Import and export data to and from software applications
- Discount Management: Track products that are for sale at a reduced price or part of coupon promotions
- Email Marketing: Create and send email blasts/campaigns
- Email Templates: Pre-made examples and templates for emails
- For Customer Referrals: For customer referral programs / referral marketing products
- Fraud Detection: Identify and prevent suspicious activity
- Incentive Management: Manages incentive programs such as profit sharing, stock awards, and individual bonus plans
- Influencer Tracking: Identify and track activity, including generated revenue, of prominent social media personalities that have sway over public opinion
- Lead Engagement: Communicate with potential customers by distributing promotional/informational materials via social media, email or other channels
- Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- Multi Level Marketing (MLM): The process of affiliates referring more than just sales leads to you, but also searching for new affiliates
- Multi-Campaign: Manage multiple campaigns in one system
- Multi-Language: Manage and support multiple languages
- Performance: Identify the most performant content and the types of content that can be improved or eliminated.
- Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
- Promotions Management: Design, communicate, and distribute incentives to perform a specific action
- Real-Time Analytics: Analyze and gain insights into data in real-time
- Real-Time Data: Receive data and information in real time
- Real-Time Monitoring: Active monitoring of systems, applications, or networks
- Real-Time Reporting: Active reporting of data and metrics
- Referral Tracking: Log and store the source of contacts/leads
- Reporting: Empower brands with an intelligent reporting tool and dashborads to provide visibility into number of viewers, likes, number of asked questions, and chat entries, total number of clicks, CTR, and entire stream health
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Rewards Management: Strategize and implement rewards for returning customers, employees and other members
- ROI Tracking: Monitor conversion rates and analyze effectiveness and profitability of marketing efforts
- Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
- Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data

---

Features

4.9 (7)

4.9

Based on 7 reviews

## Pricing

Value for money

4.6 (7)

Free Trial

[View pricing plan details](https://www.capterra.com/p/206380/First-Promoter/pricing/)

Starter

$49.00

Flat Rate,Per Month

It includes:

-   Unlimited website visitors
-   Up to 1000 affiliate partners
-   Up to 2 campaigns
-   Personalized referral links
-   Link and coupon tracking
-   Any type of monetary rewards and commissions
-   Unlimited team members
-   Brandable affiliate dashboard
-   Custom sign-up forms
-   Email marketing automation
-   Broadcast emails
-   Multi-tiered commissions
-   Fraud detection
-   Quick mass PayPal and Wise bulk payouts
-   W-9/W-8BEN tax form collection
-   Webhooks, Zapier, Make and Albato integrations

Business

$99.00

Flat Rate,Per Month

It includes:

-   Everything in Starter, plus:
-   Unlimited affiliates
-   Unlimited campaigns
-   Your own domain for the affiliate dashboard
-   Manage multiple websites (2 different domains)
-   One-click direct PayPal payouts
-   3rd tier commission
-   Invoicing for EU companies
-   Embeded/whitelabeled affiliate dashboard

Enterprise

$149.00

Flat Rate,Per Month

It includes:

-   Everything in Business, plus:
-   Custom CSS and Javascript
-   Non-monetary rewards
-   Post-back URL
-   Managed Auto Payouts
-   Compliance features
-   Powered by link removed from affiliate dashboard and emails
-   Manage multiple websites (3 different domains)

Value for money

4.6 (7)

4.6

Based on 7 reviews

## Integrations

[

Stripe Payments](https://www.capterra.com/p/123889/Stripe/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

ClickFunnels](https://www.capterra.com/p/156583/ClickFunnels/)[

Make](https://www.capterra.com/p/154278/Integromat/)[

Albato](https://www.capterra.com/p/228273/Albato/)[

Demio](https://www.capterra.com/p/165411/Demio/)[

Thinkific](https://www.capterra.com/p/132888/Thinkific/)[

Kartra](https://www.capterra.com/p/184946/Kartra/)

## Support, customer service and training options

Customer Service

4.7 (7)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (7)

4.7

Based on 7 reviews

## User reviews

Overall rating

4.9

Based on 7 reviews

Filter by rating

5(6)

4(1)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

Andrey K.

CEO

Computer Software

### "Good but ended up choosing Reditus"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

September 15, 2021

Overall experience has been good. No marketplace for finding affiliates and pricing is a bit high.

Pros

\- Lot of features!! - Reliable and stable app

Cons

\- Onboarding is a bit complex - No marketplace for finding affiliates (Chose Reditus at the end)

Alternatives considered

[Reditus](https://www.capterra.com/p/233354/Reditus/)

Reasons for choosing FirstPromoter

I'm currently using both and paying for both tools.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DM

Debbie M.

CEO

Computer Software

### "\[SENSITIVE CONTENT HIDDEN\] is AMAZING"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 11, 2021

Excellent! I loved the support \[SENSITIVE CONTENT HIDDEN\] gave me.

Pros

The feature I loved was your support! I had a HUGE problem that over two days \[SENSITIVE CONTENT HIDDEN\] sorted out for me. I am so grateful!

Cons

I had someone else set it up for me and it was incorrect but the software is good.

Reasons for choosing FirstPromoter

I had used it as an affiliate before

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Pablo G.

Pablo Gonzalez

Marketing and Advertising

### "Amazing app but even better support"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 20, 2021

Great experience, the support is the most important thing for me.

Pros

The support, i was a mess and they help me for hours till i did the integration with instructions they have in the knowledge base but i didnt understand.

Cons

They can have integrations like a wordpress plugin, in that case the use dont need to do all manually

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AN

Anonymous User

Head of Sales

Computer Software

### "Very happy with the platform"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 21, 2020

I am very happy with this solution, the customer service is also very good.

Pros

I like that it's easy to navigate both for me and the affiliates. The setup was also very easy for our developers.

Cons

I was only able to setup email notifications for one address, but I got told that this should be possible in the near future.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BF

Benjamin F.

Marketing

Marketing and Advertising

### "\[SENSITIVE CONTENT HIDDEN\]= The King of Customer Service! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 14, 2020

Pros

I love the software but I wanted to write this review for \[SENSITIVE CONTENT HIDDEN\] as he spent over 1 week helping me through the live chat set up the integrations with chargebee! Even on the weekends he was helping me out! Absolute 10/10 customer service from this guy!

Cons

Maybe simplifying the integration for chargbee making it easier for somebody who has no experience! I would have quit doing it/cancelled if it wasn't for the patience of \[SENSITIVE CONTENT HIDDEN\] Apart from that I love everything else !

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DR

David R.

CMO

Internet

### "A good option for creating your SAAS affiliate program"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

August 23, 2020

The whole experience has been so good, and I don't regret to use them. The only reason to look for alternatives is that now we have other needs that their software is not built for, like network features.

Pros

Their support, Virgil, and their team are there always when you need it. They even implemented some features that we asked for, like Bitcoin as option to pay the affiliates. They are really responsive and always ready to help you.

Cons

The lack of mass edit and mass options. Sometimes we needed to approve, decline, or edit some affiliates or conversions and it was not possible, we needed their team to do it for us, and even with the fact that they are responsive, we missed this option to do it from our side.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

PM

Paul M.

Founder

Information Technology and Services

### "Awesome product, really easy to use, very powerful"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 4, 2020

It has been exception. The support has been amazing. Our product is a bit unique in that people are constantly switching plans and purchasing one off items so we needed a way to calculate commissions differently. They were able to get a new reward payout option integrated in a few days which made a big difference. The good news is that they have an API so if they hadn't been able to do that for us then we likely could have figured it out with their API.

Pros

The onboarding was very easy for me as a developer. It took about 2 hours to get everything configured and tested which is good in my opinion. They have lots of payout configuration options and it is very easy for new promoters to signup. We have had a growing collection of promoters signing up and using it and it's been great. No bugs have been found. Also, it integrated great with Stripe which we use.

Cons

It might be hard to get it setup without a developer but most of these tools are like this.

Reasons for choosing FirstPromoter

It had great documentation and was a mature platform.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/206380/First-Promoter/reviews/)

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