# Trusona Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Trusona the right Multi-Factor Authentication solution for you? Explore 14 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/206431/Trusona/reviews --- Trusona 5 (14) [View alternatives](https://www.capterra.com/p/206431/Trusona/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Trusona Ease of use 4.9 Customer Service 5.0 ## Showing most helpful reviews Showing 1-14 of 14 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Roger T. Co-Founder & General Partner Venture Capital & Private Equity Used the software for: 6-12 months ### "Finally an easy way to get all our employees on MFA" July 21, 2022 5.0 We went from struggling with MFA compliance and constantly having to bug end users to 100% adoption. Pros We are a cyber-security focussed venture firm. All of our partners have vast experience with security and are tempting targets for criminals and others. Being able to ensure that all our systems are protected with multi-factor access control is essential, but was a real challenge given a wide variety of systems. Trusona solved this completely with 100% adoption across all of our software and SaaS services. It was easy to deploy with near zero ramp up time for the end users. It has also been rock solid - I have not had one complaint from the end users or any interrupted logins. Cons I would love it if they added a simple single sign on solution for small companies like our that are not quite ready for Octa or the other enterprise solutions that are geared for larger organizations. Alternatives considered [Okta](https://www.capterra.com/p/119653/Okta/) Reason for choosing Trusona Simple, easy to use with immediate time to value. Review Source Response from Trusona July 27, 2022 Thanks for your review - it means a lot coming from a long time CyberSecurity practitioner. CB Chad B. Director of Products E-Learning Used the software for: 2+ years ### "Partnership for LMS " May 24, 2021 5.0 Trusona was an excellent partner, supporting us every step of the way. We had direct access to all of the resources we needed through our implementation contact, and they seemed to really care about our success. Pros Our team was looking to offer passwordless authentication options for our LMS, and Trusona was an excellent choice. It had well-defined and well-documented API's that we were able to easily to implement. Their user workflows are extremely simple and easy to understand. Cons The biggest hurdle was honestly user familiarity. Not having the traditional username/password workflow was a bit uncomfortable for some users. Alternatives considered [Okta](https://www.capterra.com/p/119653/Okta/)[Auth0](https://www.capterra.com/p/154900/Auth0/) Reason for choosing Trusona Trusona had a compelling and cost-effective offering, and was willing to interact with us directly to ensure our success. Review Source Response from Trusona May 27, 2021 Thanks for your review and for adding passwordless authentication functionality to your product. We appreciate your partnership. VR Verified Reviewer Director of IT Financial Services Used the software for: 2+ years ### "Tired of Passwords? Implement Trusona!" June 4, 2021 5.0 Pros Set up is a breeze, the UI/UX is simple and the product works, what more could you ask for? Cons There is nothing that I can think of that I do not like, it works as advertised, simple yet powerful. Review Source Response from Trusona June 7, 2021 Thank you for your review, we appreciate it. BW Ben W. Head of Marketing and Growth Venture Capital & Private Equity Used the software for: 2+ years ### "Great security and user experience" October 8, 2020 5.0 It's been a great product to use but also a great team to work with. Proactive and approachable even though we haven't been their largest customer by any means. Pros The UX for the user is slick and easy. Having the ability to use Trusona to solve all our needs around MFA, passwordless logins, and legacy 2FA (to replace Google Authenticator) has been amazing. As we have rolled it out we've been able to increase security while reducing user friction at the same time which isn't very common when it comes to security products. Cons There isn't anything that comes to mind, we've had nothing but a great experience. Alternatives considered [Cisco Duo](https://www.capterra.com/p/228827/Duo-Security/)[Octopus Authenticator](https://www.capterra.com/p/206426/Octopus-Authenticator/) Reason for choosing Trusona Confidence in the product and the team. Review Source Response from Trusona October 14, 2020 We believe that "if it is not usable, it is not secure" - so thanks for taking notice of our efforts in our solution's usability. Thanks for your support for our passwordless identity authentication product! HHH Hans Hvidbjerg H. CEO / Project manager Computer Software Used the software for: Less than 6 months ### "It's finally here! " December 2, 2020 5.0 The customer service is second to none, by far. This is the most engaged and committed team I have ever had the pleasure to work with, it's been a pleasure. Pros As a User the fact that I have to remember one less password and never have to worry about being locked out or make up a new password all the time. As a Manager, never again do I have to reset the login for users, over the past 20-25 years; I can't count how many times people have come to me in person; urgently needing me to reset their login, since they forgot their password or was locked out due to typing it wrong a few times. Worst yet, if people cant log in and start their work. All this while knowing someone got my back, making our whole system safer. Cons This first release covers our most immediate needs; over time I'd like to see out of the box support for more than Windows 10 Desktop, and I'm sure we will. In any case, it has a strong backend, or API if you like, to interface with lots of bespoke systems as well, so it's not an issue. Reason for choosing Trusona The Ease of use, and it is much easier to implement and distribute, than purchasing and distributing some hardware for each user. I am not sure other systems really can compete in this category yet, so it was an easy decision. Review Source Response from Trusona December 3, 2020 Thank for your support as well for our mission for a passwordless world! And yes, we do have integration support coming soon for other Desktop types... ME Moustafa E. CIO Financial Services Used the software for: 1-2 years ### "Trusona Passwordless Auth" May 20, 2021 5.0 My experience has been great so far. The product development team always listens to their customers and feature requests. Customer support has been exceptional as well Pros Ease of use for both administrators and users User do not need to type or remember passwords again We use the product with Okta which is a great value Cons None so far. I hope that it'll be more integrated out of the box with some personal or consumer products Alternatives considered [Cisco Duo](https://www.capterra.com/p/228827/Duo-Security/) Reason for choosing Trusona Ease of use and setup Review Source Response from Trusona May 26, 2021 Thank you for your long term partnership and the review comments! BS Brett S. Founder Computer & Network Security Used the software for: 2+ years ### "Great products. Great company." May 24, 2021 5.0 We started using Trusona technologies early on. They have delivered a consistent, reliable, and secure offering to reduce or remove the use of passwords. This helps us operate more safely. Their technology also enables our administrators to grant access to specific systems effortlessly and with no additional support required by our team. Pros Simple to use. reliable operations. Improved cybersecurity. Cons A base of source materials for integrations would be helpful. Review Source Response from Trusona May 27, 2021 Thank you for the review and all your good work. Let's make the internet more secure, together! GT George T. CEO Hospital & Health Care Used the software for: 6-12 months ### "Our partnership with Trusona has been invaluable to the success of Radiologex. " March 12, 2021 5.0 Pros The Trusona technology rises to meet the promise of our accessible-anywhere secure healthcare platform, ushering the industry into a new digital age by providing passwordless MFA identity authentication that’s fully compliant with medical security standards and essential for next generation Health IT data provenance. Leveraging the Trusona SDK, Radiologex has seamlessly integrated Trusona’s revolutionary tech into our platform, executed with unmatched support and transparency, for a seamless—and painless—user experience. Cons We have yet to encounter an issue with our Trusona integration. Review Source Response from Trusona March 17, 2021 Thanks for the review comments, Radiologex! We appreciate the partnership and are glad that our passwordless MFA solution meets the high security demands of the healthcare industry. PH Peter H. Managing Partner Financial Services Used the software for: Less than 6 months ### "Peter Helms Exeter Financial Trusona Review" October 8, 2020 5.0 Love it! Easy to use. My clients love that we use it. #passwordfree :) Pros Ease of use. Trusona technology doesn't disrupt what I'm doing. There is zero time suck. Knowing Trusona adds a unique and protective layer of security that protects me and my clients information is very reassuring. My clients also love the added protection to their personal information. Cons We had a great team that implemented Trusona Software for us. They were fantastic. However, it would be nice if companies could download the software and implement without having to have an in house team from Trusona walk them through it. More a suggestion for scaling the software. Knowing very little how software works, I'm sure there is a reason for this. Review Source Response from Trusona October 9, 2020 We are glad that you and your clients appreciate the ease of use and enhanced security of our product. Many thanks for supporting of our mission of #NoPasswords! OE Ori E. Founder Non-Profit Organization Management Used the software for: 2+ years ### "Unising the free WordPress passwordless MFA" May 20, 2021 5.0 I find the plugin to be free, easy to use, and doing what it said it would. Pros The easy and fast install process, and the "just works" UX Cons At first, four years ago, it did not have the ability to use it with my users (only admin). Now the feature is there, and we can all benefit from going passwordless. Review Source Response from Trusona May 26, 2021 Thanks for your review! We are glad that you are enjoying the passwordless experience as a website Admin, as well as for your users of your Wordpress site. BM Bryan M. Cybersecurity Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Trusona MFA" July 11, 2022 5.0 Excellent MFA product with very little administrative overhead. Pros End user install and setup is flawless. The user application feedback is very positive from user base. Cons Reporting & device registration or user metrics do not exist. Alternatives considered [Okta](https://www.capterra.com/p/119653/Okta/)[RSA SecurID](https://www.capterra.com/p/172820/RSA-SecurID-Access/) Reason for choosing Trusona Quick setup and integration. Review Source Response from Trusona July 26, 2022 Bryan, thanks for your review comments. We appreciate it. SH Shamsh H. CEO Information Technology and Services Used the software for: 1-2 years ### "Innovative solution - highly recommended " May 22, 2021 5.0 Right from top down this company values it’s partners and customers. Pros The ease of implementation and use are two major pros of this product. They are very innovative in their product offering and I highly recommend individuals consider the Trusona solution. Cons We were one of the first early adopters of the passwordless solution and we found it fairly easy to implement. I’m sure it’s much easier now. Review Source Response from Trusona May 26, 2021 Thank you for the partnership. We love partnering with innovative solutions like yours! SH Stephen H. Managing Partner Financial Services Used the software for: 6-12 months ### "Best protection" May 20, 2021 5.0 Amazing! From the solution to support all is first class! Pros It is so easy and effective! Nothing else to say! Cons I have not had any negative experience using Trusona. Review Source Response from Trusona May 26, 2021 Thanks for your review! We appreciate your partnership. DT Dorra T. Director of Client Solutions Financial Services Used the software for: Less than 6 months ### "A no brainer!" December 1, 2020 5.0 We have peace of mind knowing that our systems are at the highest level of security and our clients information is secure. Trusona helps us stay at the forefront of leveraging technology at its finest. Pros Trusona was such an easy deployment that adds an additional layer of protection to our services. The multi factor authentication process takes less than 30 seconds to log into my computer. Cons There are no cons. We have had a seamless integration and positive feedback from our team. Review Source Response from Trusona December 2, 2020 Thanks, Dorra. And yes, helping you provide the highest level of security to your clients is our shared goal as well! 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