--- title: "Scaleway Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Scaleway Software - reviews, pricing plans, popular comparisons to other Cloud Storage products and more." source_url: "https://www.capterra.com/p/206462/Scaleway/" page_type: "product" language: "en" --- # Scaleway Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 17, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Scaleway ## What is Scaleway? Create, deploy and scale your infrastructure with Scaleway, leading European cloud services provider. Scalable and reliable Block Storage and Object storage designed for a multicloud experience, with Scaleway datacenters in Europe. Virtual Instances for your workloads, delivered in seconds with backup, network and security options. ## What is Scaleway used for? [Virtual Machine](https://www.capterra.com/virtual-machine-software/)[Cloud Storage](https://www.capterra.com/cloud-storage-software/)[Cloud Management](https://www.capterra.com/cloud-management-software/) Overall rating Based on 46 user reviews Reviews sentiment Positive 89% Neutral 2% Negative 9% Starting price €4.99 Per User, Per Month Free trial not available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Scaleway?[Manage this product listing](https://www.g2.com/products/scaleway/claim_requests/new?auto=true) ## Scaleway Overview Updated September 2026 AI summary Scaleway offers cloud-based storage and infrastructure services designed for organizations of any size seeking flexible data management and computing capabilities. It provides access controls, backup and recovery, remote access, and file transfer, alongside features such as API integration, data migration, real-time monitoring, and analytics. Scaleway is available via cloud, SaaS, web-based, and Linux deployments. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Scaleway 4.5 (46) VS. [### Microsoft Azure](https://www.capterra.com/p/16365/Azure/) [4.6 (1,979)](https://www.capterra.com/p/16365/Azure/reviews/) Starting Price €4.99 Per User, Per Month Starting Price $31.39 Usage Based, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (46) Ease Of Use 4.2 (1,964) Value For Money 4.5 (45) Value For Money 4.2 (1,612) Customer Service 4.3 (45) Customer Service 4.2 (1,583) ## Scaleway alternatives Highest Rated [Google Cloud](https://www.capterra.com/p/268690/Google-Cloud-Platform/) [4.7 (2,329)](https://www.capterra.com/p/268690/Google-Cloud-Platform/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/268690/Google-Cloud-Platform/) [Amazon EC2](https://www.capterra.com/p/219781/EC2/) [4.7 (173)](https://www.capterra.com/p/219781/EC2/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/219781/EC2/) [DigitalOcean](https://www.capterra.com/p/205055/DigitalOcean/) [4.6 (159)](https://www.capterra.com/p/205055/DigitalOcean/reviews/) Starting price $4.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/205055/DigitalOcean/) [OVHcloud](https://www.capterra.com/p/229589/OVHcloud/) [4.1 (30)](https://www.capterra.com/p/229589/OVHcloud/reviews/) Starting price $5.49 Per User, Per Month Pricing Options Free Trial Free Version User Rating 73% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/229589/OVHcloud/) ## FAQs about Scaleway Overview ### Which roles and teams benefit most from Scaleway? Scaleway is most used by developers, IT administrators, architects, and technical consultants who need flexible cloud infrastructure for application hosting, testing, deployment, and systems management. CTOs, CEOs, owners, and project leads benefit from its cost control, scalability, and operational visibility when supporting digital products, client projects, and growing businesses. Answer based on 46 reviews Overview ### What company size and specific industries is Scaleway built for? Scaleway is designed for developers and businesses of all sizes, from small teams to larger enterprises. The platform does not target a specific industry, making it suitable for organizations across many sectors that need cloud infrastructure and developer-focused services. Features and Usability ### What are the key features of Scaleway? Scaleway includes cloud computing, virtual servers, and virtual machine migration, plus database support with built-in database, relational database management, and database conversion. It also offers API access, access controls/permissions, monitoring, load balancing, backup and recovery, data storage management, and reporting and analytics across multiple data sources. Getting Started and Support ### What training and onboarding options does Scaleway offer? Scaleway offers videos as its training format for teams getting started. Videos can support self-paced learning and provide visual guidance for setup, feature review, and basic product orientation. No other training formats are listed in the catalog data. Getting Started and Support ### What customer support options does Scaleway offer? Scaleway provides email/help desk, FAQ/forum, knowledge base, and phone support. Users often describe the self-service resources as useful and the support team as fast to respond, though some report uneven ticket handling and slow resolution when hardware or account issues require deeper intervention. Answer based on 7 reviews ## Features AI summary Based on 14,196 Cloud Storage reviews Capterra reviewers highlight these as the features buyers care about most when comparing cloud storage software: - **File Transfer** (**48%** of reviewers rated this feature as critical) - **Document Storage** (**55%**) - **Secure Data Storage** (**57%**) Scaleway supports **File Transfer** and **Secure Data Storage**, giving businesses a way to move files between systems and protect stored data with confidence. However, it does not include **Document Storage**. Instead, it offers other important capabilities that reviewers also value, including **Backup and Recovery** (**55%**) and **File Sharing** (**50%**), which help teams protect business data, distribute files more easily, and maintain access to important content across users and workflows. Secure Data Storage 3.2 (5) 40.00% of 5 reviewers that rated this feature as important or highly important Securely stores data to prevent data loss or breaches Backup and Recovery 2.8 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Create backups and provide methods to recover deleted/lost data Access Controls/Permissions 3.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Configuration Management 1.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Identify component attributes like servers, hardware, software, and manage relationships across all services Cost Management 2.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Manage budgets, track and optimize spending and align capacity to workload demand Data Storage Management 3.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Manage and store data in a database Scaleway 56 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Analytics: Tools for the systematic analysis of various types of data or statistics - API: Application programming interface that allows for integration with other systems/databases - Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes - Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle - Backup and Recovery: Create backups and provide methods to recover deleted/lost data - Capacity Analytics: Assessment of resource optimization and capacity availability across the environment - Cloud Computing: A network of remote servers which allow businesses to store, manage, and process data through the cloud instead of a local server - Configuration Management: Identify component attributes like servers, hardware, software, and manage relationships across all services - Connectivity Management: Critical link between devices, network, and reliable delivery of IoT data. - Cost Management: Manage budgets, track and optimize spending and align capacity to workload demand - Data Capture and Transfer: Import, collect, and capture data from multiple sources - Data Collection: Process of gathering, measuring, and analyzing accurate data - Data Connectors: Connect to big data sources - Data Dictionary Management: Stores definitions of the data elements and their relationships (metadata) and how they are retrieved for the user - Data Extraction: Automatically retrieve and pull information from documents, websites, images, data sets, and other sources - Data Import/Export: Import and export data to and from software applications - Data Mapping: Track the management and flow of data throughout the organization - Data Migration: Move from one database to another, or upgrade the version of database software being used - Data Recovery: Ability to restore deleted, hidden, or lost data from an email server/system - Data Replication: Process of copying and storing data in more than one site or node - Data Security: Protect sensitive data for digital privacy - Data Storage Management: Manage and store data in a database - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Data Verification: Process of checking different types of data for accuracy to avoid errors or inconsistencies - Data Virtualization: Retrieve and use data without requiring technical details about the data - Data Visualization: Graphical representation of data - Database Conversion: Transformation of data from one format to another - Database Support: Supports common databases such as MySQL and Oracle - Desktop Virtualization: Creates virtual version of end user's desktop environment or operating system - Device Management: Maintenance and upkeep of physical and/or virtual devices - ETL: Process of extracting, transforming, and loading data - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - File Transfer: Move files across different systems or networks - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Cloud Management: Allows businesses to monitor and secure applications and workloads across multiple public clouds - Multiple Data Sources: Allows users to manage data from a number of sources - Multiple Programming Languages Supported: Run stored procedures and queries in multiple programming languages, such as JSON, Java, Python, Ruby, Perl, and SQL - Network Monitoring: Tracks and makes accessible data on the health of servers and other network components. - Performance Analysis: Monitor and analyze the performance and status of a server or system/application - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Relational Database Management: Database management based on relationships between data - Remote Access/Control: Access work applications remotely, for when working away from the office and/or traveling - Remote Monitoring & Management: Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications - Remote Update/Installation: Deploy updates or install new software remotely - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Data Storage: Securely stores data to prevent data loss or breaches - Server Monitoring: Continuously scan servers on a designated network to monitor health and search for any irregularities or failures - Status Tracking: Track the status over time for a request, process, asset, or transaction - Virtual Server: Creates a virtual server that replicates all the functionalities of a dedicated physical server --- Get Advice We can help you find the software with the features you need. Features 4.2 (46) 4.2 Based on 46 reviews ## Pricing Value for money 4.5 (45) Free Version Basic €4.99 Per User,Per Month Value for money 4.5 (45) 4.5 Based on 45 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (45) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (45) 4.3 Based on 45 reviews ## User reviews Overall rating 4.5 Based on 46 reviews Filter by rating 5(35) 4(6) 3(1) 2(0) 1(4) Mentioned topic Sorted by most recent TT Targo T. CEO Information Technology and Services ### "Absurdly horrible, Kafkaesque experience" 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 November 7, 2025 This was the most horrible customer support experience I have had in my 25 years in IT. I signed up for the service, purchased a bunch of stuff and started working on it. Then they sent me mail, giving me 48 hours to "verify" myself, requiring me to jump through various hoops. No other hosting company has ever required anything like this. Their online verification service failed with a cryptic error, so I postponed it to the next day. Just 24 hours after the initial e-mail they sent another message, giving me one hour (!) to respond, or my account will be closed. Is this a mafia or something? I responded immediately and also performed the verification steps. However, in 20 minutes, my account was locked and I lost a lot of work that I had done on the server. The customer "service" after that was absurd. The console kept telling me to "open a ticket", but the helpdesk just kept replying that "this is not something that they can do anything about". Pros There's a wide choice of services, prices seem reasonable at first. Setup went reasonably smoothly as well. Cons Don't put anything on their servers that you would be sorry about losing at a moments notice. Horrible customer service. You can locked out of your data at any time. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GF Geoffrey F. ADmin Internet ### "Expérience décevante avec Scaleway - Support inacceptable" 1.0 Overall Rating 1.0 1.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 September 19, 2024 Je suis extrêmement déçu par les services de Scaleway, en particulier le support technique qui laisse à désirer. Mon serveur, qui héberge des sites Web critiques pour mes clients, a rencontré un problème matériel (barrette de mémoire défectueuse). Malgré plusieurs demandes, Scaleway n'a pas été capable de fournir une solution adéquate ou rapide. Leurs engagements contractuels de disponibilité et de réparation matérielle n'ont pas été respectés. J'ai demandé à plusieurs reprises des solutions (désactiver la RAM défectueuse, transférer les disques sur un autre serveur), mais ces demandes sont restées sans réponse. Résultat : des pannes prolongées, des données perdues, et un impact financier direct pour mes clients, qui ont dû réencoder manuellement des données perdues. Pros Tant que ça tourne, ça va... Dés qu'il y a un problème hardware, il ne peuvent rien faire. Cons Le qu'il y ai un support mais qu'il n'agit pas pour réparer leur matériel. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Developer Information Technology and Services ### "Lost all my data" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 March 3, 2024 Stay away if you're doing anything at all that you dont want to throw away. Pros While there is value for money, they lose your data at the drop of a hat. Cons Rebooted my server to find that all my data had been lost with no way to recover. This happened twice. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JS Jacob S. Network engineer Hospital & Health Care ### "Scaleway is a good backup product for a good price" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 May 10, 2023 Pros Cloud backup storage is cheap and has most of the functionality of Amazon. Cons Getting data into glacier was a pain. They only have two sites both in Europe. Alternatives considered [Amazon S3](https://www.capterra.com/p/174285/Amazon-S3/) [Backblaze B2 Cloud Storage](https://www.capterra.com/p/155180/Backblaze-for-Business/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. GG Guillaume G. CTO Human Resources ### "One of the best provider I ever used" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 2, 2022 A lot of improvements the last few years, reasonable prices, and top notch technology. Pros Everything is self-service, you can easily predict your bills, service is stable and customer support, on Slack, is awesome ! Cons \- Missing managed MongoDB hosting- That's it. Switched from [OVHcloud](https://www.capterra.com/p/229589/OVHcloud/) OVH has grown too fast, with the same staff, so ... A lot of downtimes, poor quality. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AM Angelo M. IT Advisor Architecture & Planning ### "Guaranteed safety and performance" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 23, 2022 Pros A customer recommended that we deploy and store the project data in a Scaleway object storage space. We have already used other solutions from other providers. However, we really liked the speed at which the data is transferred. Sharing information with our client's work team has become very efficient. Someone uploads a file and in less than 2 seconds another is already downloading it. It's amazing how fast the storage is processed and published. We deployed a Stardust VPS to install the project manager. We were a bit concerned about latency and database throughput. But we were not disappointed, the instance has done a good job so far. Cons Does not accept prepaid credit cards. Some services are not contracted definitively, without first testing them. We are concerned about exposing the data of our clients and ours. So we resort to testing the services by paying with prepaid credit cards from our technical team, and if everything has worked well, we contract the service. We only contracted with Scaleway because a client recommended this service to us. But normally we wouldn't have bought it without trying it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MF Mickael F. \- Government Administration ### "Qualité des serveurs laisser à désirer" 1.0 Overall Rating 1.0 1.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 September 1, 2021 Pros les points fort sont simplement les tarifs qui sont attractifs Cons 2ans que j'utilise les serveurs dédibox de chez online que je paye 42euros/mois en 2ans j'ai du changer de serveur 2fois les serveurs crash , les disques ne tienne pas la route, la qualité des serveurs laisse à désirer. sincerement je ne conseille pas du tout , à fuir si vous voulez pas perdre des clients et du temps. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RA Ramon A. Director Market Research ### "The Best" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 23, 2020 Pros The servers are of excellent quality and the support is quality. Cons It could have a slightly better dashboard look to manage the servers. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. TP Thierry P. Agence web Telecommunications ### "Avis très mitigé" 5.0 Overall Rating 5.0 5.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 2/10 October 20, 2020 Déçu avec le temps Pros Les tarifs sont plutôt intéressant si on compare avec la concurrence Cons Je fais partie des 500 premier inscrit (2003) lors de la création et j'ai pu voir les changement dans le mauvais sens. Nous pouvions appelez le service client jour et nuit ce qui n'est plus le cas. Le service client (support) est devenu exécrable et ne traite plus vos demandes correctement et c'est bien dommage. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. OD Olivier D. CTO Information Technology and Services ### "Excellent" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 20, 2020 Pros Good price for a good, stable and performant server Cons Maybe a bigger backup solution and bigger bandwidth Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/206462/Scaleway/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Microsoft Azure vs Scaleway](https://www.capterra.com/compare/16365-206462/Azure-vs-Scaleway)