--- title: "Scaleway Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Scaleway the right Cloud Storage solution for you? Explore 46 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/206462/Scaleway/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-19" --- Scaleway 4.3 (46) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 19th, 2026 # Reviews of Scaleway Ease of use 4.4 Customer Service 4.3 ## Showing most helpful reviews Showing 1-25 of 46 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use R Reviewer CEO Used the software for: Less than 1 year ### "Absurdly horrible, Kafkaesque experience" November 13, 2025 1.0 This was the most horrible customer support experience I have had in my 25 years in IT. I signed up for the service, purchased a bunch of stuff and started working on it. Then they sent me mail, giving me 48 hours to "verify" myself, requiring me to jump through various hoops. No other hosting company has ever required anything like this. Their online verification service failed with a cryptic error, so I postponed it to the next day. Just 24 hours after the initial e-mail they sent another message, giving me one hour (!) to respond, or my account will be closed. Is this a mafia or something? I responded immediately and also performed the verification steps. However, in 20 minutes, my account was locked and I lost a lot of work that I had done on the server. The customer "service" after that was absurd. The console kept telling me to "open a ticket", but the helpdesk just kept replying that "this is not something that they can do anything about". Pros There's a wide choice of services, prices seem reasonable at first. Setup went reasonably smoothly as well. Cons Don't put anything on their servers that you would be sorry about losing at a moments notice. Horrible customer service. You can locked out of your data at any time. Review Source R Reviewer Server Administrator Used the software for: 3-5 years ### "Scaleway Dedibox is the best servers hosting service" October 22, 2020 5.0 Satisfied and happy, best price best service. Pros I have been managing servers for customers hosted on Dedibox platform for more than 5 years now, It has been a very long Journey, it wasn't always very pleasant but over all the service was very reliable very affordable and the support was always great. I have also been hosting my own server on the platform. Cons Worst thing that happened was a sudden change of price for a server, and a cancelation of service without any prior notice for suspicion of fraud which wasn't based on any strong evidence and end up causing huge data loss. All those were some isolated cases and over all I would say I'm still satisficed with all the other Good aspects, and all the Happy long years we were getting a good service. Review Source R Reviewer CTO Used the software for: 3-5 years ### "One of the best provider I ever used" November 9, 2022 5.0 A lot of improvements the last few years, reasonable prices, and top notch technology. Pros Everything is self-service, you can easily predict your bills, service is stable and customer support, on Slack, is awesome ! Cons \- Missing managed MongoDB hosting- That's it. Review Source R Reviewer Sysadmin Used the software for: 3-5 years ### "My experience with Scaleway" September 25, 2020 5.0 Pros Ease of use when it comes to setup, scaling and installation, also the wide image library. Cons Network stability is one of the biggest issues I've had over the years of being a Scaleway customer, but I've seen it greatly improve over the last few months. Review Source R Reviewer developer Used the software for: 3-5 years ### "Reliable and inexpensive server farm, with excellent service" September 24, 2020 5.0 Overall, today I set up servers only on Scaleway. The service and prices are excellent. And the operation. Highly recommend :) Pros My favorite thing is that there is excellent deployment ease, including in the API, and that the prices are excellent + per hour If you did not use, you did not pay. That it's really comfortable for software developers who want to test and try all sorts of options without committing too much. In addition, they have a variety of complementary services, like their S3 service, physical servers, and more I must also mention their built-in firewall. The attacks are stopped even before reaching the server (of course the server has extra protection, but it helps that it is stopped before) and it is really comfortable and excellent. Cons Unfortunately, there is no option to build a server from ISO. And also lacks the option of installing a Windows server, which is really important sometimes. Plus, it would have been very nice if it was possible to increase the main HD instead of connecting an external HD Review Source R Reviewer Gérant Used the software for: 3-5 years ### "My personal review and comment" October 22, 2020 3.0 With your server I can offer a cheap backup for my clients Pros Availability, speed of implementation and diversity of offers Cons When a server is broken, the support tends to imperatively want to replace it without the possibility of recovering the data. Review Source R Reviewer IoT and Embedded Engineer Used the software for: 3-5 years ### "Scaleway VPS" September 28, 2020 5.0 From ordering to vps provisioning, everything is automized. Their customer service is also nice and friendly. Pros A all-in-one solution for server admins: high-quality vps with the lowest possible price, flexible IPs, free internal networking, S3 compatible object storage - combination of these can ease the development process significantly. ON top of these, I like their dedicated and free firewall where you can define custom rules based on port ranges and also IP ranges. Cons Previously, the dev-s server was very cheap. Now, due to increased R&D cost of Scaleway, this price became almost double which is understandable. But it would be nice if Scaleway provides a cheaper solution like it has before, maybe with a lower server configuration i.e. 1GB RAM or 512M RAM and 1 processor etc. I also want to see live server load for the latest 7-10 days minimum without installing any third-party software. Review Source R Reviewer Owner Used the software for: 3-5 years ### "It is possible to grow with low costs" September 25, 2020 5.0 In my case I use scaleway to instantiate applications and hostings. By having low costs, I have been able to grow without having to invest large amounts of money, and feeling supported as the service has always been excellent. Pros I have used various VPS services and scaleway has fair instances that allow small businesses to grow. The console is excellent, it allows the customization of what is just and necessary. It has helped me to be able to increase my sales without having an excessive cost. Cons I think it would be nice to have databases at a slightly lower cost, for general use. Review Source VR Verified Reviewer Developer Used the software for: 3-5 years ### "Lost all my data" March 5, 2024 1.0 Stay away if you're doing anything at all that you dont want to throw away. Pros While there is value for money, they lose your data at the drop of a hat. Cons Rebooted my server to find that all my data had been lost with no way to recover. This happened twice. Review Source R Reviewer IT Consultant Used the software for: 3-5 years ### "Great company with great product" October 22, 2020 5.0 Client since many years, Scaleway Dedicated servers are the best. Support Team help me fastly when needed. Pros I really like dedicated servers from Scaleway Dedibox, because you can really manage your server Cons Manage dedicated server is really simple Review Source R Reviewer Freelance Used the software for: 1-3 years ### "Un très bon hébergeur et Français" September 28, 2020 5.0 Pros Ce qui est le plus plaisant, c'est la rapidité de déploiement. En quelques clics, il est possible de déployer des applicatifs automatiquement. De plus, l'écosystème Scaleway est très complet : quasi toutes les distributions sont disponibles et beaucoup d'applications pré-installées sont mises à disposition. Cons Un effort est à prévoir sur la durée de vie d'un produit. Certains produits sont supprimés de l'offre et deviennent obsolète sans possibilité de faire de migration. Les tarifs ont tendance à augmenter légèrement, même si ils restent inférieurs à certains concurrents. Review Source R Reviewer ADmin Used the software for: 3-5 years ### "Expérience décevante avec Scaleway - Support inacceptable" September 20, 2024 1.0 Je suis extrêmement déçu par les services de Scaleway, en particulier le support technique qui laisse à désirer. Mon serveur, qui héberge des sites Web critiques pour mes clients, a rencontré un problème matériel (barrette de mémoire défectueuse). Malgré plusieurs demandes, Scaleway n'a pas été capable de fournir une solution adéquate ou rapide. Leurs engagements contractuels de disponibilité et de réparation matérielle n'ont pas été respectés. J'ai demandé à plusieurs reprises des solutions (désactiver la RAM défectueuse, transférer les disques sur un autre serveur), mais ces demandes sont restées sans réponse. Résultat : des pannes prolongées, des données perdues, et un impact financier direct pour mes clients, qui ont dû réencoder manuellement des données perdues. Pros Tant que ça tourne, ça va... Dés qu'il y a un problème hardware, il ne peuvent rien faire. Cons Le qu'il y ai un support mais qu'il n'agit pas pour réparer leur matériel. Review Source R Reviewer CTO Used the software for: 3-5 years ### "TB" September 25, 2020 5.0 Pros La console qui est propre, les fonctionnalités nombreuses et qui fonctionnent bien. Cons J'aimerais plus de régions, Amérique et Asie. Review Source R Reviewer Developpeur Used the software for: 1-3 years ### "Fiable et robuste" September 25, 2020 4.0 Pros Simplificité d'utilisation, une interface intuitive et une vision globale pratique. Cons Les prix ont augmentés récemment et les projets scolaires et les petits projets sont impactés. Pas de vision de la consommation ram/cpu/disque. Pas de vision sur le réseau non plus. Review Source R Reviewer Director Used the software for: Less than 1 year ### "The Best" October 27, 2020 5.0 Pros The servers are of excellent quality and the support is quality. Cons It could have a slightly better dashboard look to manage the servers. Review Source R Reviewer Ingénieur réseaux et systèmes Used the software for: 3-5 years ### "Avis Scaleway" September 25, 2020 4.0 Pros Le coût, l'hébergement français, la rapidité de déploiement Cons Le manque de fonctions avancées réseau : annonces d'IP par exemple Review Source R Reviewer Développeur Fullstack Used the software for: Less than 1 year ### "Object Storage de qualité" September 25, 2020 5.0 L’interface est très intuitive et il est facile de s’y retrouver. Les fonctionnalités sont en constante évolution et les tarifs sont très corrects pour la qualité fournie. Pros La facilité d’utilisation de leur solution d’object storage m’a permis de rapidement l’intégrer dans l’ensemble de mes projets. Rapide et peu coûteux c’est un vrai plus pour stocker tous ses assets. Cons Il me manque la possibilité d’ajouter un nom de domaine ou un sous domaine avec un certificat TLS pour pouvoir servir directement mes assets sous un nom customisé. Review Source R Reviewer Architecte applicatif Used the software for: 3-5 years ### "Sans contest, le meilleur cloud européen" September 25, 2020 5.0 Pros Simplicité et clarté dans l'utilisation de la console. Mises à jour et ajout de fonctionnalités régulières Cons La changement de l'offre baremetal est décevante en terme de prix, il est maintenant nécessaire de débourser (à mon sens) une somme importante pour disposer d'un serveur physique? Review Source R Reviewer IT Advisor Used the software for: Less than 1 year ### "Guaranteed safety and performance" July 26, 2022 5.0 Pros A customer recommended that we deploy and store the project data in a Scaleway object storage space. We have already used other solutions from other providers. However, we really liked the speed at which the data is transferred. Sharing information with our client's work team has become very efficient. Someone uploads a file and in less than 2 seconds another is already downloading it. It's amazing how fast the storage is processed and published. We deployed a Stardust VPS to install the project manager. We were a bit concerned about latency and database throughput. But we were not disappointed, the instance has done a good job so far. Cons Does not accept prepaid credit cards. Some services are not contracted definitively, without first testing them. We are concerned about exposing the data of our clients and ours. So we resort to testing the services by paying with prepaid credit cards from our technical team, and if everything has worked well, we contract the service. We only contracted with Scaleway because a client recommended this service to us. But normally we wouldn't have bought it without trying it. Review Source R Reviewer N/A Used the software for: 3-5 years ### "Reliable Hosting for Cheap" September 25, 2020 5.0 Scaleway is a brilliant hosting platform for small hobbyist developers such as myself. It's super cheap and reliable. Pros Insanely cheap, it's much cheaper than competitors' hosting. Very reliable, have never had it go down on me except for one bug due to me mis-understanding an option. SSH key synchronisation between all instances is very useful. Cons I would prefer if the console was automatically setup, without needing to set a root password. This is not much of an issue though. Review Source VR Verified Reviewer Data Scientist Used the software for: 1-3 years ### "Efficace au bon prix" September 25, 2020 5.0 Je gagne en simplicité d'administration par rapport aux produits concurrents. Pros Facilité de configuration et évolution, un rapport performance/prix sans égal avec la concurrence. Cons La jeunesse fait qu'il manque des fonctionnalités mais elles arrivent petit a petit. Review Source R Reviewer Project Manager Used the software for: 3-5 years ### "Great cloud solutions for small and larger business projects" September 25, 2020 5.0 Pros Working with Scaleway has been a great experience for the last 4 years. Flexible deployments, fast provisioning of all services and great customer service are really making a difference for my business. Scaleway has recently accelerated its growth and you can see a lot of great innovations and new services being launched which are really exciting. Cons Some features were launched then suspended due to difficulties scaling the infrastructure. A good example of this is Object storage that was taken away for a long time before recently coming back. Review Source R Reviewer Developer Used the software for: 3-5 years ### "Wide range of reliable and performant cloud services" September 25, 2020 5.0 Pros Scaleway offers great cloud services at a fantastic price. I have used their cloud servers and object storage, their services are reliable, performant and easy to use. I also like that they have a wide variety of services that integrate very well for a 100% cloud infrastructure. Their support team is also fast to respond and was always able to solve my issues. Cons The only con I can think about is their payment methods, which are a bit restrictive. Some prepaid cards do not work and they do not offer other payment gateways, such as PayPal. Review Source R Reviewer Individual Used the software for: 3-5 years ### "Cost effective dedicated server with decent quality" October 22, 2020 4.0 Overall good experience. I used their low tier products like extra small, small SSD servers. At that price no other company offer dedibox of this quality Pros 1\. Scaleway network is very good and high speed. ~800 Mbps upload and download speed 2. Full IPv6 support with PTR 3. Additional IP and IP block purchase option 4. FTP backup Cons 1\. Setup fee 2. Support response becomes slow after first response 3. IPv6 via DHCPv6. Need complex setup. However, works fine if done correctly 4. Can't split IPv6 block to more number than the IPv4 you have 5. Product must be cancelled by 20th of the month if user wish. Otherwise it will be billed for the next month Review Source R Reviewer \- Used the software for: 3-5 years ### "Qualité des serveurs laisser à désirer" September 3, 2021 1.0 Pros les points fort sont simplement les tarifs qui sont attractifs Cons 2ans que j'utilise les serveurs dédibox de chez online que je paye 42euros/mois en 2ans j'ai du changer de serveur 2fois les serveurs crash , les disques ne tienne pas la route, la qualité des serveurs laisse à désirer. sincerement je ne conseille pas du tout , à fuir si vous voulez pas perdre des clients et du temps. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.