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Scaleway

Reviews of Scaleway

4.5 (26)
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Pros

  • Scaleway offers great cloud services at a fantastic price. I have used their cloud servers and object storage, their services are reliable, performant and easy to use.

  • My favorite thing is that there is excellent deployment ease, including in the API, and that the prices are excellent + per hour. If you did not use, you did not pay.

  • Scaleway has recently accelerated its growth and you can see a lot of great innovations and new services being launched which are really exciting.

  • Scaleway is a brilliant hosting platform for small hobbyist developers such as myself. It's super cheap and reliable.

Cons

  • Getting data into glacier was a pain. They only have two sites both in Europe.

  • Some services are not contracted definitively, without first testing them. We are concerned about exposing the data of our clients and ours.

  • Unfortunately, there is no option to build a server from ISO.

  • Some features were launched then suspended due to difficulties scaling the infrastructure.

Showing Most Helpful

Showing 25 of 26 reviews

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David G. avatar
David G.
Site Reliability Operations
Computer & Network Security, 201-500 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
3.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
September 22, 2020

"The best cloud solutions for any project you need"

Overall: Scaleway offers high performance with affordable pricing ,which clearly makes the difference over all cloud services available.

Pros: Easy to self-provision services and with lower prices than the global competence.

Cons: For this last 3 years I've only faced issues with with instances being unresponsive three times, though this is an expected bevahiour in any cloud environment. Having Support team engaged provide a solution within few hours.

Alternatives Considered: Amazon S3 and Amazon EC2
Reasons for Choosing Scaleway: Pricing and performance.
Guillaume G.
CTO
Human Resources, 1-10 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
November 2, 2022

"One of the best provider I ever used"

Overall: A lot of improvements the last few years, reasonable prices, and top notch technology.

Pros: Everything is self-service, you can easily predict your bills, service is stable and customer support, on Slack, is awesome !

Cons: - Missing managed MongoDB hosting- That's it.

Switched From: OVHcloud
Reasons for Switching to Scaleway: OVH has grown too fast, with the same staff, so ... A lot of downtimes, poor quality.
Verified Reviewer
Developer
Information Technology and Services, Self-employed
Used the software for: 2+ years
Overall Rating
1.0
Ease of Use
1.0
Customer Service
1.0
Features
1.0
Value for Money
3.0
Reviewer Source
Source: GetApp
March 3, 2024

"Lost all my data"

Overall: Stay away if you're doing anything at all that you dont want to throw away.

Pros: While there is value for money, they lose your data at the drop of a hat.

Cons: Rebooted my server to find that all my data had been lost with no way to recover. This happened twice.

Leon G. avatar
Leon G.
Software developer
Media Production, 1-10 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
September 22, 2020

"My experience with Scaleway"

Pros: Ease of use when it comes to setup, scaling and installation, also the wide image library.

Cons: Network stability is one of the biggest issues I've had over the years of being a Scaleway customer, but I've seen it greatly improve over the last few months.

Alternatives Considered: hubiC
Reasons for Choosing Scaleway: Transparent and accessible pricing, very scalable and excellent support
Carlos Alberto G. avatar
Carlos Alberto G.
Socio
Computer Software, 1-10 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
September 22, 2020

"It is possible to grow with low costs"

Overall: In my case I use scaleway to instantiate applications and hostings. By having low costs, I have been able to grow without having to invest large amounts of money, and feeling supported as the service has always been excellent.

Pros: I have used various VPS services and scaleway has fair instances that allow small businesses to grow. The console is excellent, it allows the customization of what is just and necessary. It has helped me to be able to increase my sales without having an excessive cost.

Cons: I think it would be nice to have databases at a slightly lower cost, for general use.

Alternatives Considered: Linode
Reasons for Choosing Scaleway: Costs, Service
Switched From: Amazon EC2
Reasons for Switching to Scaleway: Costs
Mahir H.
IoT and Embedded Engineer
Industrial Automation, 11-50 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
September 23, 2020

"Scaleway VPS"

Overall: From ordering to vps provisioning, everything is automized. Their customer service is also nice and friendly.

Pros: A all-in-one solution for server admins: high-quality vps with the lowest possible price, flexible IPs, free internal networking, S3 compatible object storage - combination of these can ease the development process significantly. ON top of these, I like their dedicated and free firewall where you can define custom rules based on port ranges and also IP ranges.

Cons: Previously, the dev-s server was very cheap. Now, due to increased R&D cost of Scaleway, this price became almost double which is understandable. But it would be nice if Scaleway provides a cheaper solution like it has before, maybe with a lower server configuration i.e. 1GB RAM or 512M RAM and 1 processor etc. I also want to see live server load for the latest 7-10 days minimum without installing any third-party software.

Switched From: Linode
Reasons for Switching to Scaleway: Better vps config with less price.
ezra N.
developer
Computer Software, 1-10 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
September 22, 2020

"Reliable and inexpensive server farm, with excellent service"

Overall: Overall, today I set up servers only on Scaleway. The service and prices are excellent. And the operation. Highly recommend :)

Pros: My favorite thing is that there is excellent deployment ease, including in the API, and that the prices are excellent + per hour If you did not use, you did not pay. That it's really comfortable for software developers who want to test and try all sorts of options without committing too much. In addition, they have a variety of complementary services, like their S3 service, physical servers, and more I must also mention their built-in firewall. The attacks are stopped even before reaching the server (of course the server has extra protection, but it helps that it is stopped before) and it is really comfortable and excellent.

Cons: Unfortunately, there is no option to build a server from ISO. And also lacks the option of installing a Windows server, which is really important sometimes. Plus, it would have been very nice if it was possible to increase the main HD instead of connecting an external HD

Reasons for Choosing Scaleway: I moved to Scaleway mostly because of simplicity of operation
Reasons for Switching to Scaleway: I moved to Scaleway mostly because of simplicity of operation
Murray G.
N/A
Computer Software, Self-employed
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
4.0
Customer Service
3.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
September 22, 2020

"Reliable Hosting for Cheap"

Overall: Scaleway is a brilliant hosting platform for small hobbyist developers such as myself. It's super cheap and reliable.

Pros: Insanely cheap, it's much cheaper than competitors' hosting. Very reliable, have never had it go down on me except for one bug due to me mis-understanding an option. SSH key synchronisation between all instances is very useful.

Cons: I would prefer if the console was automatically setup, without needing to set a root password. This is not much of an issue though.

Alternatives Considered: DigitalOcean
Reasons for Choosing Scaleway: Much cheaper than alternative products.
Cyril B.
Project Manager
Computer Software, Self-employed
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
September 22, 2020

"Great cloud solutions for small and larger business projects"

Pros: Working with Scaleway has been a great experience for the last 4 years. Flexible deployments, fast provisioning of all services and great customer service are really making a difference for my business. Scaleway has recently accelerated its growth and you can see a lot of great innovations and new services being launched which are really exciting.

Cons: Some features were launched then suspended due to difficulties scaling the infrastructure. A good example of this is Object storage that was taken away for a long time before recently coming back.

Arthur M.
IT risk manager
Financial Services, Self-employed
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
3.0
Customer Service
4.0
Features
2.0
Value for Money
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
September 22, 2020

"Keep going"

Pros: Please keep making the product catalog increase

Cons: Changes in pricing with short notice only

Julien L.
Architecte applicatif
Security and Investigations, 51-200 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
September 23, 2020

"Sans contest, le meilleur cloud européen"

Pros: Simplicité et clarté dans l'utilisation de la console. Mises à jour et ajout de fonctionnalités régulières

Cons: La changement de l'offre baremetal est décevante en terme de prix, il est maintenant nécessaire de débourser (à mon sens) une somme importante pour disposer d'un serveur physique?

Alternatives Considered: Microsoft Azure
Reasons for Choosing Scaleway: Tarifs et hébergé en France
Switched From: Microsoft Azure
Reasons for Switching to Scaleway: Je voulais avoir la garantie d'être hébergé en France Recherche de tarfis compétitifs
Geoffrey F.
ADmin
Internet, Self-employed
Used the software for: 2+ years
Overall Rating
1.0
Ease of Use
3.0
Customer Service
1.0
Features
3.0
Value for Money
1.0
Reviewer Source
Source: Capterra
September 19, 2024

"Expérience décevante avec Scaleway - Support inacceptable"

Overall: Je suis extrêmement déçu par les services de Scaleway, en particulier le support technique qui laisse à désirer. Mon serveur, qui héberge des sites Web critiques pour mes clients, a rencontré un problème matériel (barrette de mémoire défectueuse). Malgré plusieurs demandes, Scaleway n'a pas été capable de fournir une solution adéquate ou rapide. Leurs engagements contractuels de disponibilité et de réparation matérielle n'ont pas été respectés. J'ai demandé à plusieurs reprises des solutions (désactiver la RAM défectueuse, transférer les disques sur un autre serveur), mais ces demandes sont restées sans réponse. Résultat : des pannes prolongées, des données perdues, et un impact financier direct pour mes clients, qui ont dû réencoder manuellement des données perdues.

Pros: Tant que ça tourne, ça va... Dés qu'il y a un problème hardware, il ne peuvent rien faire.

Cons: Le qu'il y ai un support mais qu'il n'agit pas pour réparer leur matériel.

Jérémie S.
Technical project manager
Internet, Self-employed
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
4.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
September 24, 2020

"Un très bon hébergeur et Français"

Pros: Ce qui est le plus plaisant, c'est la rapidité de déploiement. En quelques clics, il est possible de déployer des applicatifs automatiquement. De plus, l'écosystème Scaleway est très complet : quasi toutes les distributions sont disponibles et beaucoup d'applications pré-installées sont mises à disposition.

Cons: Un effort est à prévoir sur la durée de vie d'un produit. Certains produits sont supprimés de l'offre et deviennent obsolète sans possibilité de faire de migration. Les tarifs ont tendance à augmenter légèrement, même si ils restent inférieurs à certains concurrents.

Switched From: hubiC
Reasons for Switching to Scaleway: Je cherchais des tarifs qui s'adaptent à mon utilisation
Kévin M. avatar
Kévin M.
Web and App developer
Computer & Network Security, 51-200 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
4.0
Customer Service
5.0
Features
5.0
Value for Money
4.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
September 23, 2020

"Object Storage de qualité"

Overall: L’interface est très intuitive et il est facile de s’y retrouver. Les fonctionnalités sont en constante évolution et les tarifs sont très corrects pour la qualité fournie.

Pros: La facilité d’utilisation de leur solution d’object storage m’a permis de rapidement l’intégrer dans l’ensemble de mes projets. Rapide et peu coûteux c’est un vrai plus pour stocker tous ses assets.

Cons: Il me manque la possibilité d’ajouter un nom de domaine ou un sous domaine avec un certificat TLS pour pouvoir servir directement mes assets sous un nom customisé.

Reasons for Choosing Scaleway: Coût d’utilisation et stockage en France
Switched From: Amazon S3
Reasons for Switching to Scaleway: Pour le coût d’utilisation.
Antoine B.
CTO
Information Services, 1-10 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
September 23, 2020

"TB"

Pros: La console qui est propre, les fonctionnalités nombreuses et qui fonctionnent bien.

Cons: J'aimerais plus de régions, Amérique et Asie.

Switched From: DigitalOcean
Reasons for Switching to Scaleway: Prix
Giuseppe G.
Developer
Computer Software, Self-employed
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
4.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
September 22, 2020

"Wide range of reliable and performant cloud services"

Pros: Scaleway offers great cloud services at a fantastic price. I have used their cloud servers and object storage, their services are reliable, performant and easy to use. I also like that they have a wide variety of services that integrate very well for a 100% cloud infrastructure. Their support team is also fast to respond and was always able to solve my issues.

Cons: The only con I can think about is their payment methods, which are a bit restrictive. Some prepaid cards do not work and they do not offer other payment gateways, such as PayPal.

Angelo M. avatar
Angelo M.
Advisor
Architecture & Planning, 11-50 employees
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
July 23, 2022

"Guaranteed safety and performance"

Pros: A customer recommended that we deploy and store the project data in a Scaleway object storage space. We have already used other solutions from other providers. However, we really liked the speed at which the data is transferred. Sharing information with our client's work team has become very efficient. Someone uploads a file and in less than 2 seconds another is already downloading it. It's amazing how fast the storage is processed and published. We deployed a Stardust VPS to install the project manager. We were a bit concerned about latency and database throughput. But we were not disappointed, the instance has done a good job so far.

Cons: Does not accept prepaid credit cards. Some services are not contracted definitively, without first testing them. We are concerned about exposing the data of our clients and ours. So we resort to testing the services by paying with prepaid credit cards from our technical team, and if everything has worked well, we contract the service. We only contracted with Scaleway because a client recommended this service to us. But normally we wouldn't have bought it without trying it.

Adrian M.
Lead Developer
Information Services, Self-employed
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
September 22, 2020

"Excellent services"

Pros: How easy and fast can a new server can be deployed. Useful for scalability.

Cons: Nothing yet that would slow the process.

Switched From: DigitalOcean
Verified Reviewer
Data Scientist
Research, Self-employed
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
September 23, 2020

"Efficace au bon prix"

Overall: Je gagne en simplicité d'administration par rapport aux produits concurrents.

Pros: Facilité de configuration et évolution, un rapport performance/prix sans égal avec la concurrence.

Cons: La jeunesse fait qu'il manque des fonctionnalités mais elles arrivent petit a petit.

Reasons for Switching to Scaleway: Les produits computes de la gamme dev ont des performances supérieures, une configuration doublée pour un prix équivalent.
Maxime D.
Dev
Computer Software, 11-50 employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
4.0
Customer Service
1.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
7/10
Reviewer Source
Source: Capterra
September 23, 2020

"Tres bonne alternative à AWS"

Overall: Migration dans le cloud

Pros: Le prix, et la localtion des serveurs en france.

Cons: Support inexistant avec le premier niveau

Reasons for Choosing Scaleway: Simplicité, et cout
Reasons for Switching to Scaleway: Pas trop fan d'Amazon
Mael C.
Developpeur
Internet, Self-employed
Used the software for: 1-2 years
Overall Rating
4.0
Ease of Use
5.0
Customer Service
5.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
September 23, 2020

"Fiable et robuste"

Pros: Simplificité d'utilisation, une interface intuitive et une vision globale pratique.

Cons: Les prix ont augmentés récemment et les projets scolaires et les petits projets sont impactés. Pas de vision de la consommation ram/cpu/disque. Pas de vision sur le réseau non plus.

Reasons for Choosing Scaleway: La simplicité.
Verified Reviewer
Senior Manager of Build & Release
Automotive, 201-500 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
4.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
September 23, 2020

"Good value for money"

Pros: ARM instances were the reason I wanted to go with Scaleway. With more and more ARM-based devices rolling out, having service instances running on ARM architecture is a big plus for any company.

Cons: The interface has gone through a few iterations but they never seem to quite hit the right one. I find it pretty difficult to navigate at this time.

Alternatives Considered: Amazon EC2
Arnaud A.
CEO
Information Technology and Services, 1-10 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
September 23, 2020

"de nombreux produits en développement"

Pros: Les nouveautés qui arrivent régulièrement.

Cons: Les augmentations de tarifs et l'arrêt de certaine gamme

Adrien C.
Chef de Projet
Internet, 11-50 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
September 23, 2020

"Très belle découverte"

Overall: Excellente

Pros: Un support très réactif et compétent Des instances public cloud d'un très bon rapport qualité / prix Des tutos bien expliqué

Cons: Manque quelques fonctionnalités par rapport à la solution public cloud d'OVH

Jacob S.
Network Engineer
Hospital & Health Care, 10,001+ employees
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
4.0
Likelihood to Recommend
7/10
Reviewer Source
Source: Capterra
May 10, 2023

"Scaleway is a good backup product for a good price"

Pros: Cloud backup storage is cheap and has most of the functionality of Amazon.

Cons: Getting data into glacier was a pain. They only have two sites both in Europe.

Alternatives Considered: Amazon S3 and Backblaze B2 Cloud Storage