# Lyra Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Lyra Software - reviews, pricing plans, popular comparisons to other Corporate Wellness products and more.

Source: https://www.capterra.com/p/206481/Lyra-Health

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# 

 Lyra Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on December 14, 2025

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

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How Capterra ensures transparency

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Lyra

## What is Lyra?

Lyra is a global provider of personalized mental healthcare benefits for the workforce. The software offers employees access to an exclusive network of licensed mental health providers across several countries and territories to support a full range of mental health needs through individualized, culturally responsive care. Lyra aims to transform workforce mental health by improving access to quality care that helps employees thrive personally and professionally.

## What is Lyra used for?

[Corporate Wellness](https://www.capterra.com/corporate-wellness-software/)[Telemedicine](https://www.capterra.com/telemedicine-software/)

Top alternative

Featured

Overall rating

Based on 5 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Lyra?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.lyrahealth.com&name=Lyra)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Lyra

4.8 (5)

VS.

[4.7 (259)](https://www.capterra.com/p/245822/YuMuuv/reviews/)

Starting Price

Contact vendor

Starting Price

$1

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.8 (5)

Ease Of Use

4.7 (259)

Value For Money

5.0 (4)

Value For Money

4.6 (209)

Customer Service

5.0 (4)

Customer Service

4.6 (220)

## Lyra alternatives

Highest Rated

[4.9 (4,847)](https://www.capterra.com/p/140428/Awardco-Employee-Performance/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.7 (26)](https://www.capterra.com/p/10015945/Connected-Corporate-Fitness/#reviews)

Starting price

$1.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.5 (350)](https://www.capterra.com/p/142701/SmartHub/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.7 (13)](https://www.capterra.com/p/189296/Wellness-360/reviews/)

Starting price

$1000.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/206481/Lyra-Health/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Appointment Scheduling

4.5 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Schedule appointments via a calendar

Chat/Messaging

4.5 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Communicate using direct chat or messages within the system

Employee Profiles

4.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Centralized storage for employee data, records, and performance metrics

HIPAA Compliant

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Compliant with HIPAA, which sets standards for sensitive patient data protection

Self Service Portal

5.0 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Online portal through which end users can access the system, manage tasks, or obtain information

Appointment Management

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Manage various aspects of appointments including booking, rescheduling, canceling

Lyra 15 features

Application programming interface that allows for integration with other systems/databases

Manage various aspects of appointments including booking, rescheduling, canceling

Schedule appointments via a calendar

Communicate using direct chat or messages within the system

Electronic storage of staff/employee contact information and job status in a centralized repository

Centralized storage for employee data, records, and performance metrics

Suggesting health goals and plans to clients or patients

Compliant with HIPAA, which sets standards for sensitive patient data protection

Access software remotely via mobile devices

Observe and track the demand, usage, progress or quality of a system, product, or user

Reporting on how each user, task or process has advanced since its initiation

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Plan availability and assign specific time slots for tasks and resources

Online portal through which end users can access the system, manage tasks, or obtain information

Connect with meeting participants remotely over video

Get Advice

We can help you find the software with the features you need.

Features

4.8 (5)

4.8

Based on 5 reviews

## Pricing

Value for money

5.0 (4)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

5.0 (4)

5.0

Based on 4 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (4)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (4)

5.0

Based on 4 reviews

## User reviews

Overall rating

4.8

Based on 5 reviews

Filter by rating

5(4)

4(1)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AR

Austin R.

Policy Manager

Information Technology and Services

### "Great product that meets users where they are "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 26, 2025

I've worked with several therapists through the Lyra software/app/service. The app is a great tool, the service is easy to navigate and the staff are very professional

Pros

Very easy to use app with good interface and the videos are actually quite well done

Cons

The colors and user design are a bit sterile. The entire vibe of the app should be a little less depressing and it could be more targeted at younger users.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Director

Chemicals

### "Exceeds offerings of traditional EAPs"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

January 30, 2025

Lyra provides a convenient way for employers to provide access to mental health information and therapy services to employees and their dependents that exceeds the offerings of traditional EAPs.

Pros

What I like best is the handouts associated with the wellness topics. These serve as excellent takeaways to use as regular reminders.

Cons

In Lyra, it would be helpful if one of the optional filters that users could search for a therapist on is religion in order to be matched with a counselor who shares their faith and can help provide spiritual recommendations for wellness. This is available elsewhere.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PD

Presley D.

Phlebotomist

Health, Wellness and Fitness

### "So thankful for Lyra! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 25, 2024

My employer told me about this app and I am so thankful for Lyra! I can navigate thru the app based on your personal life or work life stressors. I can search for therapists of my choosing and easily schedule sessions online to fit my schedule. I have learned new mental health skills & techniques that I have applied to everyday life from completing the lessons they offer on this app.

Pros

The mental health skill lessons library that you can read & complete at your own pace.

Cons

Wish I was eligible for more than 8 free therapist sessions because they have been so helpful!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BM

Benjamin M.

Responsable e-commerce

Retail

### "Simple et efficace"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

August 16, 2023

Pros

Lyra est très simple de prise en main et mise en place dans une structure professionnelle. Aujourd'hui on ne pourrait plus s'en passer. Je le recommande vivement.

Cons

A l'heure d'aujourd'hui, nous n'avons pas de problème majeur dans l'utilisation de lyra au quotidien.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MC

Misty C.

Owner/therapist

Mental Health Care

### "Easiest process I've ever used."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 8, 2020

My overall experience with Lyra has been positive. I have no complaints.

Pros

The Lyra software is by far the most user friendly software I've used. It's very self-explanatory and I was able to go in the first time and know exactly how to use it.

Cons

Nothing. I have found nothing wrong with this software. It's the easiest software I've had the pleasure of implementing for my business. I wish more were like this.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)