--- title: "XEOX Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about XEOX Software - reviews, pricing plans, popular comparisons to other IT Asset Management products and more." source_url: "https://www.capterra.com/p/206486/XEOX/" page_type: "product" language: "en" publication_date: "2026-10-21" --- # XEOX Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) XEOX ## What is XEOX? XEOX is a comprehensive, cloud-based remote management and monitoring solution that includes optimized patch management, integrated remote access, seamless software deployment, IT asset management and more. It allows you to centrally manage the IT landscape of all computers and servers within your organization, and keeps track of inventory and software. ## What is XEOX used for? [Patch Management](https://www.capterra.com/patch-management-software/)[IT Asset Management](https://www.capterra.com/it-asset-management-software/)[Remote Monitoring and Management](https://www.capterra.com/remote-monitoring-and-management-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 46 user reviews Reviews sentiment Positive 96% Neutral 2% Negative 2% Starting price €1.5 Usage Based, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... - Remote Monitoring and Management / 2025 - Server Management / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... - Server Monitoring / 2025 Do you work for XEOX?[Manage this product listing](https://www.g2.com/products/xeox/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### XEOX 4.6 (46) VS. [4.6 (1,917)](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/reviews/) Starting Price €1.5 Usage Based, Per Month Starting Price $104 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (46) Ease Of Use 4.5 (1,916) Value For Money 4.9 (44) Value For Money 4.5 (1,760) Customer Service 4.8 (44) Customer Service 4.5 (1,758) ## XEOX alternatives [4.9 (239)](https://www.capterra.com/p/180609/Action1-RMM/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.6 (424)](https://www.capterra.com/p/179288/Patch-Manager-Plus/reviews/) Starting price $245.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars Highest Rated [4.9 (513)](https://www.capterra.com/p/181954/Iru/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.2 (253)](https://www.capterra.com/p/13803/N-central/reviews/) Starting price $1.75 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/206486/XEOX/alternatives/) ## FAQs about XEOX Overview ### Which roles and teams benefit most from XEOX? XEOX is most used by IT administrators, IT managers, system administrators, and technical support teams that need to monitor endpoints, manage software and hardware inventories, deploy updates, and troubleshoot device issues. Operations and process-improvement managers use it to maintain reliable workplace technology, while owners and executives review IT status, costs, and operational risks. Answer based on 41 reviews Overview ### What company size and industries is XEOX built for? XEOX is built for IT departments and managed service providers of all sizes, with small businesses representing 78% of reviewers. Midsize organizations account for 20% and enterprises 2%. Its leading reviewer industry is Information Technology and Services at 17%, followed by Hospitality and Management Consulting at 5% each. Answer based on 41 reviews Features and Usability ### What are the key features of XEOX? XEOX offers remote monitoring and management, IT asset management, patch management, and network and server monitoring. It also includes access controls and role-based permissions, alert and notification tools, reporting and analytics, vulnerability scanning, and a self service portal for task handling and support. Pricing ### How much does it cost and what fees or limitations are included? XEOX starts at €1.5 per month on the usage-based Professional plan, built for growing businesses. A free trial is available. The plan includes Asset Management/CMDB, Monitoring & Alerting, Patch Management, Remote Access, Software Deployment, and Task Automation & Scripting. Pricing is per device, and some reviewers say the cost is a bit higher. Answer based on 6 reviews Integrations ### Which third-party tools and platforms does XEOX integrate with? XEOX integrates with 8 third-party tools for remote access, project tracking, and team communication, including AnyDesk, TeamViewer ONE, and Getscreen.me for support; Jira for issue tracking; and Microsoft Teams, Slack, and Mattermost for messaging. It also connects with TeamViewer ONE for device access. Answer based on 2 reviews Getting Started and Support ### What training and onboarding options does XEOX offer? XEOX provides in person training, live online sessions, webinars, and documentation to help teams get started. In person training supports face-to-face guidance, live online sessions and webinars offer guided instruction remotely, and documentation gives written reference material for self-paced review. Answer based on 1 reviews Getting Started and Support ### What customer support options does XEOX offer? XEOX provides FAQ/Forum, a Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. Users describe support as responsive and helpful, often noting that problems are solved quickly and questions are handled without much delay. The combination of self-service resources and direct contact options supports different help needs. Answer based on 5 reviews ## Features AI summary Based on 2,375 IT Asset Management reviews Capterra data shows that buyers of IT Asset Management software rank the following features as their top priorities: - **Inventory Management** (**49%** of reviewers rated this feature as critical) - **Asset Tracking** (**49%**) - **Incident Management** (**48%**) XEOX supports **Inventory Management** and **Asset Tracking**, giving teams a clear view of available assets and their location throughout the asset lifecycle. However, it does not include **Incident Management**. Instead, it offers other important features that reviewers also value, such as **Access Controls/Permissions** (**36%**) and **Alerts/Notifications** (**33%**), helping businesses control who can view or update asset data and stay informed about important changes or issues. Inventory Management 5.0 (8) 100.00% of 8 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply Asset Tracking 4.8 (9) 88.89% of 9 reviewers that rated this feature as important or highly important Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle Access Controls/Permissions 4.9 (18) 88.89% of 18 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Alerts/Notifications 4.9 (21) 85.71% of 21 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Remote Access/Control 4.8 (22) 81.82% of 22 reviewers that rated this feature as important or highly important Access work applications remotely, for when working away from the office and/or traveling Server Monitoring 4.8 (18) 83.33% of 18 reviewers that rated this feature as important or highly important Continuously scan servers on a designated network to monitor health and search for any irregularities or failures XEOX 71 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Active Directory Integration: Integrates with Active Directory - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Escalation: System alerts about the need to escalate an issue or request - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Application Management: Track, manage and store the applications of potential future members, customers or candidates - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle - Automatic Patch Deployment: Set a time to deploy patches automatically - Automatic Scans: Setup recurring or automatic scans - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Configuration Management: Identify component attributes like servers, hardware, software, and manage relationships across all services - Contract/License Management: Track, store, and access client contracts or licenses - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customization: Create labels for products that contain required information such as colors, sizes, dates, etc. - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Data Visualization: Graphical representation of data - Deployment Management: Manage the processes involved when making the application ready for use - Diagnostic Tools: Access client's system information, including hardware and software configuration, to perform diagnostics - Email Alerts: Receive and/or send email notifications for urgent updates, requests, or other information - Event Logs: A chronological record of actions or occurrences within a network, software, or process - For MSPs: Intended to be used by managed service providers - Inventory Management: Track and manage inventory levels to maintain proper supply - IT Asset Management: Managing inventories and tracking changes to hardware and software configurations - IT Asset Tracking: Monitor the movement of one or more IT assets throughout the organization - IT Reporting: Tracking KPIs over a certain period to assess helpdesk issues, ticket status & resolution, costs and revenue stats, assets usage & more - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Mobile Access: Access software remotely via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multiple User Accounts: Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service - Network Monitoring: Tracks and makes accessible data on the health of servers and other network components. - Patch Management: Install software updates and bug fixes remotely - Patch Prioritization: Determine which patches should receive immediate attention - Patch Testing: Test patches before deployment to mitigate security risks - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Policy Management: Create, manage, and track policies and procedures within an organization - Real-time Alerts: Receive notification of issues as soon as they occur - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Remote Access/Control: Access work applications remotely, for when working away from the office and/or traveling - Remote Monitoring & Management: Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications - Remote Update/Installation: Deploy updates or install new software remotely - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Risk Alerts: Notifying as a warning or reminder of a potential or imminent hazard - Scheduling: Plan availability and assign specific time slots for tasks and resources - Screen Sharing: Digitally share screen view with others - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Server Monitoring: Continuously scan servers on a designated network to monitor health and search for any irregularities or failures - Single Sign On: Allow users to access multiple services after entering their login credentials once - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Status Tracking: Track the status over time for a request, process, asset, or transaction - Supplier Management: Manage all supplier data and operations - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Task Management: Create, manage and track all task activities and progression - Task Scheduling: Track and manage the scheduling of tasks - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Threshold Alerts: Alerts for when traffic utilization or network performance deviates from pre-defined threshold settings - Troubleshooting: Take actions to troubleshoot issues for networks, devices, etc. - Unattended Access: Manage computers located anywhere without the remote customer present at the other end - Uptime Reporting: Track the availability time for a designated network or website over a given period of time - Usage Tracking/Analytics: Track and interpret metrics on the usage of company resources - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Vulnerability Scanning: Discover patch statuses and vulnerabilities --- Get Advice We can help you find the software with the features you need. Features 4.6 (46) 4.6 Based on 46 reviews ## Pricing Value for money 4.9 (44) Free Trial [View pricing plan details](https://www.capterra.com/p/206486/XEOX/pricing/) Professional €1.50 Usage Based,Per Month It includes: - Remote Access - Patch Management - Software Deployment - Monitoring & Alerting - Task Automation & Scripting - Asset Management/CMDB Value for money 4.9 (44) 4.9 Based on 44 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Jira](https://www.capterra.com/p/19319/JIRA/)[ TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ AnyDesk](https://www.capterra.com/p/149595/AnyDesk/)[ Mattermost](https://www.capterra.com/p/170524/Mattermost/)[ Getscreen.me](https://www.capterra.com/p/202036/Getscreen-me/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (44) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (44) 4.8 Based on 44 reviews ## User reviews Overall rating 4.6 Based on 46 reviews Filter by rating Counts reflect reviews available in this feed. 5(29) 4(15) 3(1) 2(1) 1(0) Mentioned topic Recent reviews first, then most helpful RE Reviewer Chief Manager Used the software for: 1-3 years ### "Helps Bring More Structure to Insurance Operations " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 22, 2026 Pros I like the opportunity to centralize work assignments and maintain better visibility into team activities. Cons The platform could be more intuitive when navigating certain functions, particularly for first-time users Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Director of Support Services Used the software for: 3-5 years ### "My Journey with XEOX since 2020 to Date Outlined in a Filled Survey " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 21, 2026 Pros XEOX support browser-based remote access for MacOS and Windows operating systems - this is what I like most about XEOX. Cons I can’t complain at the moment because XEOX barely let me down while managing IT assets (CPU, applications and endpoints = laptops, phones and tablets). Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Sales Consultant II Used the software for: 1-3 years ### "Managing All Our Clients in one Dashboard with XEOX is a Daily Routine at Work" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 21, 2026 Automating daily endpoints (tablets and computers) cleanup, real-time backup checkup and Windows update check. Pros XEOX is our digital help desk backbone in my business. Being cloud-based remote access platform, it is easy to troubleshoot & fix issues remotely, share files and multi-monitor my company systems across Windows and MacOS endpoints. Cons The custom report builder in XEOX isn’t robust enough - I can’t complain much because at the time being it is accomplishing my needs without integrating with external apps. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Senior Audit Associate Used the software for: 3-5 years ### "What I Experience with XEOX in IT Asset Management and Audit Logs" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 October 21, 2026 User activity monitoring, role-based remote access, full audit and events logs are just but few aspects that I carry out with XEOX. Pros IT audit is pretty easy with XEOX which allocates powerful CMDB and IT Asset Inventory capabilities in one place. Cons Testing the patch management control was a challenging when I was a new user - thanks to the vendor tech team they offered free support and this is no longer a threat/issue. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Associate Engineer Used the software for: 3-5 years ### "Looking for a Robust RMM System with Built-in IT Asset Management? I Would Recommend XEOX" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 21, 2026 Pros I like how I am able to fix issues rapidly through XEOX which allows me to initiate a computer browser connection with just one click. Cons I can’t complain because I am able to accomplish my network monitoring, browser-based remote access and IT asset management needs with XEOX. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Night Shift Supervisor Used the software for: 3-5 years ### "XEOX : Real-Time IT Asset Management Program - Review by NS Supervisor " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 16, 2026 Automating daily cleanup, defrag, Windows, backup check and real-time service restart are the key benefits that I relish with XEOX. Pros XEOX allocates robust monitoring capabilities that help monitor CPU, RAM and Disk remotely from anywhere over the internet. Cons I use the IT Asset Management capabilities in real-time time and I hardly come across any challenges. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Account Manager - Fintech Used the software for: 1-3 years ### "No More Ticket Chasing through Real-time Remote Monitoring and Management " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 15, 2026 Pros Even though I am not a Technician, I am accountable for client uptime and renewals. I like how I am able to offer remote-instant support without extra license headaches. Cons I dislike that I had to integrate with external PSA for invoicing - otherwise XEOX is the best for remote access and asset management. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Technical Lead DevOps Used the software for: 3-5 years ### "No More WSUS Headaches via Real-time Automatic Patch management - All Thanks to XEOX" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 14, 2026 Pros The availability of patch management tools that actually automate missing patches is what I like most about XEOX. Cons XEOX Mac support for remote access is solid, but I dislike that deep inventory and automation are weak compared to Windows. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Process Improvement Manager Used the software for: 3-5 years ### "What I Experience with XEOX in 2026 - Opinion Based on my Own Experience " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 14, 2026 Asset inventory and CMBD offers insight into Windows servers, programs and workstations - this is what I relish most. Pros I give double thumbs up to the fact that XEOX offers browser-based remote access tools for both Windows and Mac. Cons I do not have any issues that I experience while using XEOX - the pay-as-you-go payment strategy is the best and is not common on alternatives. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Relationship Manager Used the software for: 1-3 years ### "XEOX in Real Estate - Streamlines IT Asset Management without Bloat" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 14, 2026 Network monitoring features in XEOX enable me to map networks and map switches/servers uptime - this is the core relish that I experience at the moment. Pros What I like most is patch management features in XEOX because it automatically patch Windows servers and tons of third-party apps outside business hours. Cons Even though XEOX it is a lightweight remote access program based on cloud, it offers patching, remote access and automation tools without bloat. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/206486/XEOX/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Iru vs XEOX](https://www.capterra.com/compare/181954-206486/Iru-vs-XEOX)