--- title: "XEOX Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about XEOX Software - reviews, pricing plans, popular comparisons to other IT Asset Management products and more." source_url: "https://www.capterra.com/p/206486/XEOX/" page_type: "product" language: "en" --- # XEOX Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 4, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) XEOX ## What is XEOX? XEOX is a comprehensive, cloud-based remote management and monitoring solution that includes optimized patch management, integrated remote access, seamless software deployment, IT asset management and more. It allows you to centrally manage the IT landscape of all computers and servers within your organization, and keeps track of inventory and software. ## What is XEOX used for? [IT Asset Management](https://www.capterra.com/it-asset-management-software/)[Remote Monitoring and Management](https://www.capterra.com/remote-monitoring-and-management-software/)[Patch Management](https://www.capterra.com/patch-management-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 27 user reviews Reviews sentiment Positive 93% Neutral 4% Negative 4% Starting price €1.5 Usage Based, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... - Remote Monitoring and Management / 2025 - Server Management / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... - Server Monitoring / 2025 Do you work for XEOX?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.xeox.com/&name=XEOX) ## XEOX Overview Updated September 2026 AI summary XEOX provides cloud-based IT asset management and remote monitoring for businesses of all sizes, combining asset tracking, patch management, and secure remote access with access controls and customizable reporting. Designed for IT teams and managed service providers, it offers automation, port-based network access control, and user-friendly dashboards to enhance system security, compliance, and operational visibility across distributed environments. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### XEOX 4.5 (27) VS. [4.2 (253)](https://www.capterra.com/p/13803/N-central/reviews/) Starting Price €1.5 Usage Based, Per Month Starting Price $1.75 Other Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (27) Ease Of Use 4.0 (253) Value For Money 4.8 (25) Value For Money 3.9 (239) Customer Service 4.6 (25) Customer Service 3.9 (242) ## XEOX alternatives Highest Rated [4.9 (493)](https://www.capterra.com/p/181954/Iru/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.5 (456)](https://www.capterra.com/p/144309/Atera/reviews/) Starting price $129.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.9 (239)](https://www.capterra.com/p/180609/Action1-RMM/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.7 (297)](https://www.capterra.com/p/184229/NinjaOne/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/206486/XEOX/alternatives/) ## FAQs about XEOX Overview ### Which roles and teams benefit most from XEOX? XEOX is most used by IT administrators, IT managers, and technical support teams that need centralized device oversight, asset tracking, and faster troubleshooting. Operations managers, administrators, and business owners benefit from streamlined system maintenance, while customer-facing and commercial teams use it to keep workplace technology reliable and daily service running smoothly. Answer based on 27 reviews Overview ### What company size and industries is XEOX built for? XEOX is built primarily for small business IT departments and MSPs, with 70% of reviewers from small companies and Information Technology and Services leading at 19%. It also serves midsize businesses at 26% and appears in Hospitality and Electrical/Electronic Manufacturing, each representing 7% of reviewers. Answer based on 27 reviews Features and Usability ### What are the key features of XEOX? XEOX offers remote monitoring and management, patch management with automatic patch deployment and patch testing, and IT asset management with inventory management and asset tracking. It also includes access controls/permissions, active directory integration, self service portal, alerts/notifications, and real-time reporting, analytics, and monitoring. Pricing ### How much does it cost and what fees or limitations are included? XEOX starts at €1.5 per month on the usage-based Professional plan for growing businesses. It includes Asset Management/CMDB, Monitoring & Alerting, Patch Management, Remote Access, Software Deployment, and Task Automation & Scripting. A free trial is available, and pricing is billed per device or usage. Answer based on 6 reviews Integrations ### Which third-party tools and platforms does XEOX integrate with? XEOX integrates with 7 third-party tools for remote support, ticketing, and team communication: AnyDesk, Getscreen.me, TeamViewer ONE, Jira, Microsoft Teams, Slack, and Mattermost. These catalog integrations cover access, collaboration, and workflow management across common IT and messaging platforms. Answer based on 3 reviews Getting Started and Support ### What training and onboarding options does XEOX offer? XEOX provides in-person training, live online sessions, webinars, and documentation to help teams get started. In-person training supports direct instruction, live online sessions and webinars offer guided remote learning, and documentation gives written reference material for self-paced review and feature lookup. Answer based on 1 reviews Getting Started and Support ### What customer support options does XEOX offer? XEOX provides FAQ/Forum, a Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. Users describe customer support as helpful and fast, often saying problems are solved immediately and questions receive clear answers, though the feedback is limited to general service experiences rather than detailed channel-specific comparisons. Answer based on 5 reviews ## Features AI summary Based on 2,347 IT Asset Management reviews Capterra reviewers highlight these as the top features buyers look for in IT Asset Management software: - **Inventory Management** (**49%** of reviewers rated this feature as critical) - **Asset Tracking** (**49%**) - **Incident Management** (**48%**) XEOX supports **Inventory Management** and **Asset Tracking**, giving IT teams a clear view of available assets and their location throughout the asset lifecycle. However, it does not include **Incident Management**. Instead, it offers other important features that reviewers also value, including **Access Controls/Permissions** (**36%**) and **Alerts/Notifications** (**33%**), which help businesses control user access and stay informed about important asset-related updates, allowing teams to manage IT resources with better visibility and oversight. Inventory Management 5.0 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply Asset Tracking 4.6 (5) 80.00% of 5 reviewers that rated this feature as important or highly important Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle Access Controls/Permissions 4.5 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Alerts/Notifications 4.6 (8) 62.50% of 8 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Remote Access/Control 4.6 (9) 55.56% of 9 reviewers that rated this feature as important or highly important Access work applications remotely, for when working away from the office and/or traveling Server Monitoring 4.6 (8) 62.50% of 8 reviewers that rated this feature as important or highly important Continuously scan servers on a designated network to monitor health and search for any irregularities or failures XEOX 71 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Active Directory Integration: Integrates with Active Directory - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Escalation: System alerts about the need to escalate an issue or request - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Application Management: Track, manage and store the applications of potential future members, customers or candidates - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle - Automatic Patch Deployment: Set a time to deploy patches automatically - Automatic Scans: Setup recurring or automatic scans - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Configuration Management: Identify component attributes like servers, hardware, software, and manage relationships across all services - Contract/License Management: Track, store, and access client contracts or licenses - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customization: Create labels for products that contain required information such as colors, sizes, dates, etc. - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Data Visualization: Graphical representation of data - Deployment Management: Manage the processes involved when making the application ready for use - Diagnostic Tools: Access client's system information, including hardware and software configuration, to perform diagnostics - Email Alerts: Receive and/or send email notifications for urgent updates, requests, or other information - Event Logs: A chronological record of actions or occurrences within a network, software, or process - For MSPs: Intended to be used by managed service providers - Inventory Management: Track and manage inventory levels to maintain proper supply - IT Asset Management: Managing inventories and tracking changes to hardware and software configurations - IT Asset Tracking: Monitor the movement of one or more IT assets throughout the organization - IT Reporting: Tracking KPIs over a certain period to assess helpdesk issues, ticket status & resolution, costs and revenue stats, assets usage & more - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Mobile Access: Access software remotely via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multiple User Accounts: Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service - Network Monitoring: Tracks and makes accessible data on the health of servers and other network components. - Patch Management: Install software updates and bug fixes remotely - Patch Prioritization: Determine which patches should receive immediate attention - Patch Testing: Test patches before deployment to mitigate security risks - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Policy Management: Create, manage, and track policies and procedures within an organization - Real-time Alerts: Receive notification of issues as soon as they occur - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Remote Access/Control: Access work applications remotely, for when working away from the office and/or traveling - Remote Monitoring & Management: Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications - Remote Update/Installation: Deploy updates or install new software remotely - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Risk Alerts: Notifying as a warning or reminder of a potential or imminent hazard - Scheduling: Plan availability and assign specific time slots for tasks and resources - Screen Sharing: Digitally share screen view with others - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Server Monitoring: Continuously scan servers on a designated network to monitor health and search for any irregularities or failures - Single Sign On: Allow users to access multiple services after entering their login credentials once - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Status Tracking: Track the status over time for a request, process, asset, or transaction - Supplier Management: Manage all supplier data and operations - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Task Management: Create, manage and track all task activities and progression - Task Scheduling: Track and manage the scheduling of tasks - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Threshold Alerts: Alerts for when traffic utilization or network performance deviates from pre-defined threshold settings - Troubleshooting: Take actions to troubleshoot issues for networks, devices, etc. - Unattended Access: Manage computers located anywhere without the remote customer present at the other end - Uptime Reporting: Track the availability time for a designated network or website over a given period of time - Usage Tracking/Analytics: Track and interpret metrics on the usage of company resources - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Vulnerability Scanning: Discover patch statuses and vulnerabilities --- Get Advice We can help you find the software with the features you need. Features 4.6 (27) 4.6 Based on 27 reviews ## Pricing Value for money 4.8 (25) Free Trial [View pricing plan details](https://www.capterra.com/p/206486/XEOX/pricing/) Professional €1.50 Usage Based,Per Month It includes: - Remote Access - Patch Management - Software Deployment - Monitoring & Alerting - Task Automation & Scripting - Asset Management/CMDB Value for money 4.8 (25) 4.8 Based on 25 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Jira](https://www.capterra.com/p/19319/JIRA/)[ TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ AnyDesk](https://www.capterra.com/p/149595/AnyDesk/)[ Mattermost](https://www.capterra.com/p/170524/Mattermost/)[ Getscreen.me](https://www.capterra.com/p/202036/Getscreen-me/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (25) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (25) 4.6 Based on 25 reviews ## User reviews Overall rating 4.5 Based on 27 reviews Filter by rating 5(17) 4(8) 3(1) 2(1) 1(0) Mentioned topic Sorted by most recent PG Prattay G. Guest Services Associate Hospitality ### "XEOX review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 22, 2025 Pros I like this tool because of its easy to use user interface and compatibility. Cons It may be difficult to navigate for new users, but still it is a great tool. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. DW Dan W. Ass supervisor Computer & Network Security ### "Reduces your workload" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 4/10 December 27, 2024 Good satisfying for the most part simplifies workload Pros The software dep0loyment with awesome task automation Cons Little difficult but once you figure your way around it's seemless Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KO Kim O. IT SUPPORT CONSULTANT Information Technology and Services ### "XEOX, THE RELIABLE ONE-STOP SYSTEMS MANAGER" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 October 29, 2024 XEOX made it easy for me to handle my company’s computer systems with great services ranging from systems security, automated systems updates, communication and coordination, to management of system patches. I can recommend XEOX to a buddy anytime! Pros XEOX allows you to manage your information systems securely and with ease in a one-stop set up. The vulnerability management feature identifies and mitigates potential threats proactively, keeping your systems secure at all times. Cons XEOX generally offers amazing features that are useful to an organization of going concern. So long as you are okay with the billing, you're all sorted. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BM Benjamin M. IT manager Non-Profit Organization Management ### "A comprehensive IT management tool, but still somewhat limited" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 October 28, 2024 After using XEOX in tandem with WithSecure for a year, it’s clear that the service has strong potential but must evolve to meet the demands of a competitive landscape. Expanding the script library, especially for security-focused scripts, could make XEOX an indispensable tool for IT security and maintenance. Pros XEOX is a robust solution, actively supported with regular updates that enhance its feature set. It enables cost-effective patch management, script deployment (handy when GPOs are impractical), detailed asset inventory, and application deployment through Chocolatey. These features streamline IT management and allow admins to handle various maintenance tasks seamlessly within their environment. Cons The biggest limitation is the dependency on Chocolatey for all application management tasks, including installation and updates, which restricts flexibility. Critical capabilities like application uninstallation and non-Windows software updates are absent, which leaves vulnerabilities unaddressed that other tools (such as WithSecure and CCleaner) would cover. Additionally, the interface could be more intuitive; current ergonomic issues slow down workflow and impact the overall user experience. Alternatives considered [WAPT](https://www.capterra.com/p/179580/WAPT/) [PDQ Deploy & Inventory](https://www.capterra.com/p/174535/PDQ-Deploy/) Reasons for choosing XEOX It was new, I wanted to try it, and the price was reasonable. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DP Dalton P. Owner Design ### "Ease of use" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 October 17, 2024 Pleasant and stress/hassle free for the most part. Pros The overall fluidity and ease of use of the interface. Especially for those unfamiliar with it. Cons It lacks an over all interconnectivity. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. VP Vijay P. Presales Information Technology and Services ### "XEOX in Focus: What Works and What Could Be Better" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 October 17, 2024 Pros XEOX stands out for its intuitive interface and powerful automation capabilities, making IT management significantly more efficient. The software excels in patch management, remote monitoring, and centralized control, which allows IT teams to streamline operations and minimize manual tasks. Its ability to automate software updates, manage devices remotely, and ensure compliance with security policies makes it an ideal tool for managing diverse IT environments. The dashboard is user-friendly, providing clear insights into network health, asset inventory, and potential issues, which helps in proactive decision-making and faster troubleshooting. Cons One drawback of XEOX is its learning curve, particularly for users who are new to IT management platforms. While the interface is intuitive, the depth of features and customization options can be overwhelming initially, requiring time and effort to fully utilize its capabilities. Additionally, some users might find that advanced features, such as certain integrations or scripting capabilities, lack detailed documentation, making it harder to configure them effectively. Occasional delays in support response times can also be a challenge, especially when dealing with critical issues. This can lead to frustration when troubleshooting more complex problems or implementing new features. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EC Evandro Claudio M. Database admin Accounting ### "Reliable and consistent" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 October 17, 2024 I bought some packages even though I don't work every time, but I like to use it once at my job from school. Pros The xeon is reliable, and the material hardly inconsistent in terms of the whole package it contains every single units. Cons The price in some places is overpriced but at the same time is worth! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LD Laxman D. Sr Executive IT Computer Hardware ### "Asset Management" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 May 30, 2024 Pros This is important for asset management and data analyses Cons Xerox empowers a distributed workforce with essential products and services to deliver customer success in today's hybrid workplace. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JK jamaluddin K. IT engineer Information Technology and Services ### "Ease of use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 30, 2024 Pros Easy to install and configure easy to use Cons did not encounter any love the product very happy to use Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SP Shrinivas P. Asst Manager Telecommunications ### "Asset Management" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 May 22, 2024 Pros Liked asset management very much but cost is a bit higher Cons Cost a bit higher would have loved a pricing lower Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/206486/XEOX/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.