--- title: "OneHash CRM Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about OneHash CRM Software - reviews, pricing plans, popular comparisons to other CRM products and more." source_url: "https://www.capterra.com/p/206491/OneHash/" page_type: "product" language: "en" --- # OneHash CRM Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 4, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) OneHash CRM ## What is OneHash CRM? Grow your Business with? World's Fastest CRM Never miss a sales opportunity and lead with the most efficient cloud-based CRM solution Align all your tasks, and keep track of existing deals and leads in your sales pipeline and sales funnel. - Zero Lead Leakage - Timely Follow up - Actionable Reports - Invoices & Proposals - Smooth Email Campaigns ## What is OneHash CRM used for? [CRM](https://www.capterra.com/customer-relationship-management-software/)[Online CRM](https://www.capterra.com/online-crm-software/)[Lead Management](https://www.capterra.com/lead-management-software/) Top alternative Featured Overall rating Based on 53 user reviews Reviews sentiment Positive 94% Neutral 6% Negative 0% Starting price $20 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for OneHash CRM?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.onehash.ai&name=OneHash CRM) Rating Breakdown 4.6 +− Features4.6 Value for Money4.6 Ease of Use4.2 Customer Service4.5 Rating Breakdown 4.6 Features4.6 Value for Money4.6 Ease of Use4.2 Customer Service4.5 ## OneHash CRM Reviewers Verdict Updated September 2026 AI summary - OneHash CRM suits small and growing businesses seeking centralized sales, marketing, and operations management. - Positive feedback centers around its flexible campaign tools, broad feature set, and strong lead management and department modules. - Teams benefit from unified workflows, customizable reports, and integrated tools for tracking contacts and sales activity. - Reviewers note pain points like a steep learning curve, initial setup challenges, and some operational complexity, especially for new users. - It fits companies wanting all-in-one CRM with customization, but buyers should weigh training needs and onboarding effort. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### OneHash CRM 4.6 (53) VS. [4.2 (1,003)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting Price $20 Per User, Per Month Starting Price $69 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.2 (53) Ease Of Use 4.0 (971) Value For Money 4.6 (50) Value For Money 4.2 (794) Customer Service 4.5 (48) Customer Service 4.0 (766) ## OneHash CRM alternatives [4.2 (1,329)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars Highest Rated [4.7 (150)](https://www.capterra.com/p/130149/bpm-online-CRM/reviews/) Starting price $40.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.6 (6,111)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.6 (910)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) Starting price $14.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars ## FAQs about OneHash CRM Overview ### Which roles and teams benefit most from OneHash CRM? OneHash CRM is most used by business leaders, sales and customer-facing teams, and marketing or operations managers. Directors, CEOs, founders, and owners use it to oversee pipelines, performance, and customer data, while support, relationship, and marketing roles rely on it to manage outreach, track interactions, and improve follow-up efficiency. Answer based on 53 reviews Overview ### What company size and industries is OneHash CRM built for? OneHash CRM is built for growing small businesses, with 94% of reviewers from small companies and 13% each in Marketing and Advertising and Information Technology and Services. It also serves midsize businesses, which make up 6% of reviewers, and appears in Furniture at 6%, indicating broad fit across growing industries. Answer based on 53 reviews Features and Usability ### What are the key features of OneHash CRM? OneHash CRM includes core CRM tools like lead management, contact management, deal tracking, and kanban views for leads and opportunities. Differentiating features include campaign management, customizable reports and dashboards, workflow automation, customer portal access, and API integrations, with customization and cross-department modules for accounting, inventory, and operations. Answer based on 21 reviews Pricing ### How much does it cost and what fees or limitations are included? OneHash CRM starts at $20/user/month for the Growth plan, with a $32/user/month Enterprise plan and a free trial. Reviewers often call the pricing affordable for the feature set, though some found it initially expensive. Report changes, customization, and external integrations can take extra time because the system can feel complex. Answer based on 12 reviews Integrations ### Which third-party tools and platforms does OneHash CRM integrate with? OneHash CRM supports over 20 integrations, including commerce and communication tools such as WooCommerce, Microsoft Outlook, Shopify, Google Drive, Dropbox, PayPal, Razorpay, SendGrid, and Facebook Business Suite. It also connects with CallHippo, Exotel, Gupshup, GoCardless, Plaid, and OneHash ERP. Answer based on 10 reviews Getting Started and Support ### How easy is it to onboard and train a team on OneHash CRM? OneHash CRM offers in-person training, live online sessions, webinars, documentation, and videos for team onboarding. Reviewers say basic use is easy for new users and smaller teams, while admins and self-implementing users need more time to configure workflows. Nontechnical users may face an initial learning curve, especially in complex areas. Answer based on 12 reviews Getting Started and Support ### What customer support options does OneHash CRM offer, and how do users rate the experience? OneHash CRM offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. Users often describe support as quick, responsive, and available even during holidays, with helpful follow-up. Some reviewers, however, report uneven troubleshooting, limited beginner guidance, and cases where issues were not fully resolved. Answer based on 21 reviews Features and Usability ### Is OneHash CRM easy to use? OneHash CRM feels easy to learn for many small business teams, with an intuitive interface and broad built-in tools. It supports self-implementation and daily sales or operations work without much friction, though setup can take time and some users find advanced configuration, accounting, forms, reports, and record changes harder than expected. Answer based on 21 reviews Features and Usability ### How good is OneHash CRM for lead management? OneHash CRM handles lead management well with clear tracking, filtering, campaign support, and pipeline views that help sales teams follow deals. Many users like the reports, boards, and customer record updates, while some teams want easier advanced reporting, more storage, SMS options, and simpler setup for broader integrations. Answer based on 18 reviews ## Features AI summary Based on 14,670 CRM reviews Capterra data shows that buyers of CRM software rank the following features as their top priorities: - **Contact Management** (**44%** of reviewers rated this feature as critical) - **Sales Pipeline Management** (**43%**) - **Lead Management** (**44%**) OneHash CRM includes all three of the features reviewers value most: **Contact Management**, **Sales Pipeline Management**, and **Lead Management**. Together, these capabilities help businesses keep customer records organized, track deals through each stage of the sales process, and manage new opportunities more effectively, allowing teams to improve follow-up, maintain visibility into revenue, and build stronger customer relationships. Contact Management 4.7 (20) 55.00% of 20 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Lead Management 4.8 (20) 55.00% of 20 reviewers that rated this feature as important or highly important Store information about leads or contacts and track, manage and nurture them throughout the sales process Task Management 4.3 (6) 50.00% of 6 reviewers that rated this feature as important or highly important Create, manage and track all task activities and progression Data Import/Export 4.5 (6) 83.33% of 6 reviewers that rated this feature as important or highly important Import and export data to and from software applications Reporting/Analytics 4.5 (17) 64.71% of 17 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Contact Database 4.5 (11) 63.64% of 11 reviewers that rated this feature as important or highly important Centralized database of stakeholders and their contact information such as names, address, phone number etc. OneHash CRM 249 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Attendance Management: Manage attendance for classes, shifts, meetings, or events - Attendance Tracking: Track the attendance of specific individuals or groups - Auto-Dialer: System that automatically dials calls - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Automatic Call Distribution: Distribute/route/connect calls - Autoresponders: Create and automatically send premade copy in response to customer messages - Backorder Management: Manage customer orders that cannot be filled immediately due to out-of-stock items - Backup and Recovery: Create backups and provide methods to recover deleted/lost data - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Barcoding/RFID: Identify and track items using barcode tags or RFID (radio-frequency identification) tags - Batch Communications: Send messages, notifications, or documents to an entire customer base at the same time - Batch Processing: Software's ability to perform similar action on multiple similar files simultaneously - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Bills of Material: Material list of manufacturing parts and associated costs - Budget Tracking: Track actual spending to ensure it's in line with the planned budget - Budgeting/Forecasting: Create budgets based on historical data and future projections - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Calendar/Reminder System: Notifications/alerts for upcoming events or tasks - Call List Management: Manage and track all past and future calls. - Call Monitoring: Listen to live phone conversations for the purpose of training and assessing agent performance - Call Recording: Record the audio of phone conversations for quality assurance purposes - Campaign Analytics: Track and interpret campaign performance metrics - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Campaign Planning: Plan and strategize marketing campaigns - Campaign Scheduling: Set campaign schedules by selecting start, pause, and end dates - Campaign Segmentation: Group campaigns by project, client, or campaign for better management. - Capacity Planning: Determine and plan production capacity based on changing demands - Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Chat/Messaging: Communicate using direct chat or messages within the system - Churn Management: Identify customers at risk of migration and activate strategies to retain them - Click Tracking: Track the amount of clicks on individual products to measure campaign results - Client Management: Manage contact details and communication with clients - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Clock In/Out: Track employees' arrival and departure timings for payroll purposes - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Content Library: Centralized repository to store content and assets - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Content Sharing: Digitally share pre-made materials and self-created content with others - Conversation Intelligence: Recording, transcription, and analysis of sales calls for the purpose of training and generating insights - Conversion Rate Optimization: Improving user journey to boost the percentage of visitors who take a desired action (sign-ups or purchases) - Conversion Tracking: Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads - Cost Estimating: Forecast the cost and resources required to complete a project - Cost Tracking: Process to track, record, and analyze expenses that occurred over the entire duration of a given project - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - CRM Integration: Integration with third-party CRM systems - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer Experience Management: Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Journey Mapping: Visualize and analyze customer experience across all touchpoints and channels - Customer Management: Store and organize information about customers and previous interactions - Customer Portal: A website or login for customers to access information - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Customization: Create labels for products that contain required information such as colors, sizes, dates, etc. - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Extraction: Automatically retrieve and pull information from documents, websites, images, data sets, and other sources - Data Import/Export: Import and export data to and from software applications - Data Management: Ability to handle large datasets - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Data Visualization: Graphical representation of data - Deal Management: Defines specific deal parameters to negotiate and secure deals - Demand Forecasting: Forecast customer demand using historical insights and simulations - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Distribution Management: Financial management for all distribution-related activities, including inventory, warehouse, purchasing, sales, etc. - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Drip Campaigns: Send automated marketing emails based on user actions over a predetermined period - eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Email Templates: Pre-made examples and templates for emails - Email Tracking: Track delivered, received, and opened emails - Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Employee Onboarding: Process of familiarizing new employees with the company, their position, and responsibilities - Employee Scheduling: Assign working shifts or tasks to employees based on their availability - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Enterprise Asset Management: Helps users manage the maintenance of assets; offers reporting to identify areas for improvement - Event Triggered Actions: Predefined actions automatically performed on the occurance of specific events - Exchange Management: Enable the process of exchanging one item for another - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - Financial Management: Plan, manage, and track the financial activities of an individual or organization - For Contact Centers: Designed for contact centers. - For Healthcare: Software designed for the healthcare industry - For Real Estate: For realtors, real estate investors, property managers, and other real estate professionals. - For Sales Teams/Organizations: Caters to sales teams - Forecasting: Form predictions based on past and present data/trends - Forms Management: Store, manage and track all forms in a centralized location - Goal Management: Allows employees to set and manage work or career related goals - HR Management: Automates core HR functions such as talent management, employee evaluation and learning management - Inbox Management: Organize, prioritize, and manage incoming communications - Integrated Business Operations: Integrated suite of industry-specific operations management applications (Supply Chain, HR, Project Management, Manufacturing, etc.) - Interaction Tracking: Track interaction history by documenting conversations for contacts - Internal Chat Integration: Incorporation of a chat or messaging system within an organization's internal communication infrastructure - Inventory Auditing: Cross-checking financial records with physical inventory counts and records - Inventory Control: Monitor product stock levels - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Optimization: Maintain and control the stock level of inventory - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - IoT Integration: Integration with Internet of Things devices to automate real-time tracking, data collection and other processes - IVR: Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response - Job Management: Manage and track all job information and associated tasks - Knowledge Management: Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills - Labor Forecasting: Predict labor requirements based on past and present data/trends - Landing Pages/Web Forms: Create landing pages or online forms designed to capture new leads and prospects - Lead Capture: Automatically identify and save contact information of potential customers - Lead Distribution: Route and distribute your leads to third party buyers - Lead Engagement: Communicate with potential customers by distributing promotional/informational materials via social media, email or other channels - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Lead Notifications: Real-time alerts or notifications that inform teams about new leads or prospects - Lead Nurturing: Engage with a lead throughout the sales process by actively providing information - Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors - Lead Segmentation: Divide leads into buckets based on predefined criteria and routing rules - Live Chat: Ability to chat online in real time - Lot Tracking: Track product batches using identification labels or lots - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Manufacturing Inventory Management: Software specialized for manufacturers to track work orders, bills of materials, and manufacture orders to help streamline operations - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Material Requirements Planning: Material requirements planning software manages the scheduling and inventory control for manufacturers. - Medical History Records: Records of patients' medical history - Meeting Management: Manage the process of planning and scheduling meetings, including agenda creation - MES: Manufacturing execution systems focus on quality control in the production process. - Mobile Access: Access software remotely via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Campaign: Manage multiple campaigns in one system - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multi-Channel Data Collection: Collect information from multiple sources - Multi-Channel Management: Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels - Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.) - Multi-Currency: Manage and handle various international currencies - Multi-Language: Manage and support multiple languages - Multi-Location: Manage and support multiple locations - Omnichannel Outreach: Support outbound and inbound sales processes autonomously while ensuring high-quality lead engagement - Online Forms: Create new forms and/or use ready-made online form templates - Opportunity Management: Track all opportunities for potential sales and convert them into recurring revenue - Order Fulfillment: Manage the process of receiving, preparing, and delivering orders for goods/products - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Order Processing: Send / receive, process, and execute orders - Order Tracking: Track orders throughout the fulfillment process - Patient Communications: Allow communication between the company and patients via messages, SMS, emails, phone, and more - Patient Management: Managing and tracking patient health, progress, communication, and treatment plans - Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Personalization: Adjust communications based on previous interactions or personal preferences - Physician Management: Track and organize physician schedules and pertinent information - Pipeline Management: Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Predictive Analytics: Predict future data based on historical data sets - Prioritization: Arrange tasks based on the level of priority or urgency - Product Identification: Ability to link barcodes or serial numbers with specific items for identification - Product Lifecycle Management: Manage and track all stages of a product lifecycle, from its conception, design, development, and deployment - Production Management: Manage the end-to-end production process for manufacturing operations - Production Scheduling: Plan and schedule the use of production resources - Production Tracking: Track the production of materials and items over certain periods or seasons - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Promotion Optimization: Assess and optimize pricing markdowns, special offers, or other promos - Property Database: Centralized database to track details of properties (including lease, tenant, and owner information) - Prospecting Tools: Tools designed to streamline the process of lead generation and management for sales teams - Purchase Order Management: Create, send, and track purchase orders and their statuses - Quality Control: Ensure that quality requirements and standards are met across production processes - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Receiving: Manage all receiving processes within a warehouse - Records Management: Ability to record, store, update, and retrieve information - Recruitment Management: Tools to find, assess, and hire suitable candidates for a job within an organization - Recurring Orders: Managing orders that a customer purchases repeatedly and regularly - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reorder Management: Purchase and replenish product stock based on inventory levels and needs - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Retail Inventory Management: Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process - Returns Management: Track and facilitate returns of products sold - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Safety Management: Identify and assess hazards to ensure the well-being of employees, assets, and the environment - Sales Forecasting: Estimate of expected sales revenue within a specific time frame, such as quarterly, monthly or yearly based on past trends and reports. - Sales Management: Managing activities & processes related to planning, coordination, implementation, control, and evaluation of sales performance. - Sales Onboarding & Training: Process of training new hires by providing them with sales tools and knowledge needed to complete the job - Sales Pipeline Management: Pipeline view and tracking lead status - Sales Planning: Define sales targets and create strategies to meet goals or marketing results - Sales Reports: Reports specific to sales analysis for trends and strategies - Sales Trend Analysis: Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Segmentation: Group leads or contacts based on their specific characteristics - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Serial Number Tracking: Track and assign specific serial numbers to products - Shift Swapping: Managing and trading shift details between employees - Shipping Labels: Generate or print labels that contain shipping information for packages - Shipping Management: Manage and track orders being shipped to customers - Shop Floor Management: Manage and control operations that take place on the shop floor or factory floor - Sick Leave Tracking: Track and manage sick leave time - Skills Tracking: Track employee skills, competencies, training & qualifications - SMS Messaging: Send messages via SMS - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Special Order Management: Manage special order requested by a customer - Status Tracking: Track the status over time for a request, process, asset, or transaction - Supplier Management: Manage all supplier data and operations - Supply Chain Management: Manage the planning and execution of supply chain activities - Survey/Poll Management: Create and administer polls and surveys - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Task Management: Create, manage and track all task activities and progression - Task Scheduling: Track and manage the scheduling of tasks - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Territory Management: Organize customer data and accounts by user or geography - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time & Attendance: Track and manage employee's work hours to improve payroll accuracy - Time & Expense Tracking: Log and record hours worked and costs spent to assist in billing and invoicing - Time Off Management: Track and manage employee time-off, vacation, and sick leave requests - Time Off Requests: Tools that allow employees to request/schedule time off - Timesheet Management: Track the amount of time spent on a job or task - Trend Analysis: Review data from past periods to reveal recurring tendencies and predict future performance - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Vacation/Leave Tracking: Request, track, and manage time off requests and vacation time - Variable Workforce: Utilize third party services to cover unforeseen labor needs - Vendor Managed Inventory: Vendor takes full responsibility for maintaining an agreed inventory of the material on behalf of the buyer - Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - Warehouse Management: Manage and track operations and inventory within warehouses - Web Forms: Web form that allows users to enter data that is sent and processed for different reasons - Web-based Deployment: SaaS, web-based, online deployment - Widgets: An extended application or connector that enables users to perform additional services with their current set of tools - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.6 (53) 4.6 Based on 53 reviews ## Pricing Value for money 4.6 (50) Free Trial [View pricing plan details](https://www.capterra.com/p/206491/OneHash/pricing/) Growth Plan $20.00 Per User,Per Month It includes: - Lead Nurturing - Auto Lead Capturing - Sales IQ - WhatsApp Integration - Email Account Setup - Sales Funnel - Quotation Creation - Auto Lead Assignment - Workflow Setup - Item Master - Email Insights Enterprise Plan $32.00 Per User,Per Month It includes: - CRM - Accounting - Project Management - Quality Control - Workflow Automation - Support Module - Webforms - Payroll - Human Resource Management - Newsletters - Notifications Value for money 4.6 (50) 4.6 Based on 50 reviews ## Integrations [ Google Drive](https://www.capterra.com/p/161425/Drive/)[ PayPal](https://www.capterra.com/p/207944/PayPal/)[ Slack](https://www.capterra.com/p/135003/Slack/)[ Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[ SendGrid](https://www.capterra.com/p/204113/SendGrid/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (48) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (48) 4.5 Based on 48 reviews ## User reviews Overall rating 4.6 Based on 53 reviews Filter by rating 5(33) 4(17) 3(3) 2(0) 1(0) Mentioned topic Sorted by most recent PN Prashanth N. CEO Information Technology and Services ### "One Hash is All in One" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 3, 2023 Pros It has seamless communication and real time communication. It has made our lives easy for the Issue part of our company. Cons Learning takes time & also navigation is difficult to understand initially Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NS Naarendra S. Director Information Technology and Services ### "Outstanding Services" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 29, 2023 Pros Mostly I like Lead management, the way we filter the leads based on various criteria Cons It needs good training to be master in CRM Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor July 5, 2023 Dear Narendra, Thank you for your wonderful review. We are glad we are able to automate your lead cycle. OneHash CRM is phenomenal for Fintech Industries like yours. As far as training is concerned we are just a ping away for any kind of support. Thanks, Team OneHash AN Anonymous User Production Manger Food & Beverages ### "Good sofware for CRM" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 May 4, 2023 A good tool in managing CRM, technical support is constantly available, we recommend it for companies of different activities and sizes. Pros A good program for managing CRM operations. Using this program, sales operations can be managed and deals tracked. It is useful in monitoring invoices and in issuing and tracking reports. It also helps in managing e-mail campaigns. Cons The price of the program is a little high, it needs training at the beginning of use, it is difficult to make changes to its elements. Switched from [Nutshell](https://www.capterra.com/p/144340/Nutshell/) To provide better features. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GS Gary S. Manager Security and Investigations ### "Excellent CRM" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 April 17, 2023 Good experience with support staff on hand quickly to help, guide and advise Pros Its an indepth management software with many modules, our interest was the CRM Cons Initially looks complicated, however this is due to extensive modules and features built in to this complete software. However the support is excellent and one can get moving quite quickly Reasons for choosing OneHash CRM Offers better value, and also the extensive features and benefits, its a complete company management system with many other modules, like accounts, inventory, project management etc. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor July 5, 2023 Dear Gary, Thank you for your fantastic feedback. Our team is working day and night to ensure none of the queries left un answered. Thanks, Team OneHash TP Tithi P. Marketing executive Chemicals ### "We got complete manufacturing automation in our organization" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 April 5, 2023 Pros We got complete inventory management, workflow management, stock management and many other features which reduced our cost and effort dramatically. Cons Till now I have not come across any such feature, but yes I can say it is complex to learn and it s leaning curve is horizontal in initial days. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AN Anonymous User Compliance Manager Financial Services ### "Affordable and Compatible CRM" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 7, 2023 Best CRM for financial services Pros Price, data management, compliances, customer onboarding and support. Cons Interface could be better. Rest is fine. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. John S. Social Media Consultant Marketing and Advertising ### "One of the most popular customer relationship management (CRM) systems available today" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 February 17, 2023 OneHash CRM offers a wide range of features that help improve customer service, increase sales, and make information management easier. Pros One major benefit of using OneHash is its intuitive user interface which makes it easy to learn and use. The system also provides powerful data analysis capabilities, allowing users to gain valuable insights into their customers' behaviors. Additionally, the system can integrate with other software solutions such as email marketing platforms or payment processing services making it highly flexible for businesses. The system also has a strong reporting feature that can be customized according to the preferences of each business. Cons Based on my research, I did not come across any significant concerns or issues with OneHash. It is important to note that every business has unique needs, so what works well for one may not work for another. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JW Juergen W. Project Manager Internet ### "CRM for the Web3 / NFT Segment" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 February 16, 2023 Very flexible; almost everything possible; you need to invest some time for the setup; very proactive and fast support. Pros It is very customizable and there is a flat fee per month and no user based charge. Cons It offers a lot of flexibility, but seems to be tricky to setup at the beginning. Alternatives considered [Freshsales](https://www.capterra.com/p/155563/Freshsales/) [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Reasons for choosing OneHash CRM Flexibility and price model Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AS Abhijeet S. Administrator Machinery ### "OneHash ERP changed the way of enterprise operations by implementing the automation all pervasive!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 7, 2023 I am really glad to get implemented such a flexible application for my organisation. It empowered me to replace many application which ultimately reduced my cost to some instant. Pros This software provides a simple flow between all operations. Everything is channelise and provide automation for each and every department. Cons Till now, I have not found any difficulty in the operations. Everything is fine and fulfilling my requirement easily. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AN Anonymous User Marketing Manager Furniture ### "Amazing all in one solution for any business to manage its activities smoothly " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 December 24, 2022 Pros Ask for a feature it’s already installed all you need it to enable it and customise as per your requirement. Cons Lot of learning curve need to invest time to understand the software.. preferred to have video recording if software know how’s. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/206491/OneHash/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.