---
title: "Formstack Sign Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is Formstack Sign the right Digital Signature solution for you? Explore 173 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/206505/Formstack-Sign/reviews/"
page_type: "reviews"
language: "en"
---

Formstack Sign

4.9 (173)

[View alternatives](https://www.capterra.com/p/206505/Formstack-Sign/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated September 16th, 2026

# Reviews of Formstack Sign

Ease of use

4.9

Customer Service

4.9

## Pros and Cons in Reviews

LH

Louise H

Personal Lines SpecialistInsurance, 2 - 10 employeesUsed the software for: 1-2 years.

“It is the most convenient way to collect signatures for applications, cancellations, and policy changes that we need approval for.“

March 20, 2026

JG

Jennifer G

CSRInsurance, 11 - 50 employeesUsed the software for: 1-2 years.

“When choosing to print directly to Formstack I can no longer log directly in to the site.“

October 6, 2020

LH

Louise H

Personal Lines SpecialistInsurance, 2 - 10 employeesUsed the software for: 1-2 years.

“It's operating system is super easy for us to use, and it makes e-signing easy for our customers too.“

March 20, 2026

ZAiN R

QAEducation Management, 51 - 200 employeesUsed the software for: I used a free trial.

“The conditional logic facility allows me to customize forms and simplify my workflow process.“

February 19, 2023

CÖ

Cevdet Ö

Project EngineerElectrical/Electronic Manufacturing, Self-employedUsed the software for: 1-2 years.

“The software has streamlined my signature process.“

May 3, 2023

## Showing most helpful reviews

Showing 1-25 of 173 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Francois Pascal N.  
Service provider  
Internet  
Used the software for: 6-12 months

### "It's the most intuitive online document signing tool I know. "

May 28, 2023

5.0

Pros

Its pricing plan is well suited to small businesses.

Cons

I haven't had any problems with it so far.

Review Source

DB

David B.  
Vice President & Managing Director  
Insurance  
Used the software for: 2+ years

### "Thanks to a Great Preferred Partner!"

July 30, 2019

5.0

Not have to have a "wet signature" has been a huge time saver for our organization. We can get contracts signed and returned in minutes verses days.

Pros

Ease of use! We use InsureSign for all of our contracts and have no issues with it's functionality.

Cons

Really don't have anything to report here. If we've ever experienced an issue, I just fire an e-mail off to one of my contacts at InsureSign and they get back with me quickly with a resolution to my issue.

Alternatives considered

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Reason for choosing Formstack Sign

Because InsureSign was a product designed for and used by insurance agents, whereas the other product being consider was being used by several different types of businesses. I just liked the concentration on the insurance industry.

Review Source

VR

Verified Reviewer  
Commercial Lines Producer/CSR  
Insurance  
Used the software for: 2+ years

### "The new changes are horrible "

November 30, 2021

2.0

It USED to be so simple, quick, easy, and reliable. Now we are lucky if the site is not down, and the printer function has been removed so we have to do multiple different steps that waste time.

Pros

It was super simple to use, clients can easily understand how to use, it was fast and reliable.

Cons

Ever since Formstack bought the prior company it went downhill. It is "down" a lot of the time. After printing to Formstack it started changing the link to the admin link. so you had to go in twice. but the BIGGEST reason I am looking for a different software to use it because they took away the printer option. You no longer can Print to Formstack Printer and it pops up. You now how to save the document, drag and drop or upload it to the website. By them taking away this printer function is a huge inconvenience and time waster.

Review Source

DC

David C.  
Principal  
Insurance  
Used the software for: 2+ years

### "InsureSign is the best for insurance "

September 15, 2019

5.0

Excellent. Insurance broker.

Pros

For what we do, and need it for, InsureSign is the best e-signature program we have ever used. Easy for clients to understand and use.

Cons

I really don't have any complaints on this software

Reason for choosing Formstack Sign

Its exactly what we needed for our uses

Switched from

[Docusign](https://www.capterra.com/p/121506/Docusign/)

DocuSign is entirely too complicated for many clients to understand and its really expensive.

Review Source

JF

Jessica F.  
Insurance agent/producer  
Insurance  
Used the software for: 6-12 months

### "Love Insuresign"

July 10, 2019

5.0

LOVE IT and so do my customers

Pros

Ease of use for not only myself but the customers. I have had several clients who are unsure of technology and uncomfortable hearing things like electronic signature tell me how easy it was to use. Very efficient, clean, and professional!

Cons

Would like to be able to have spouses sign separately but with same email address-In my line of business we usually have to have both sign individually but they use the same email address and it wont let it go through like that-only complaint...and its a minor issue

Switched from

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Insure sign works with our client management system QQ catalyst and auto delivers signed docs to the clients file

Review Source

LA

Lacey A.  
Insurance CSR  
Insurance  
Used the software for: 1-2 years

### "Easy for you AND your clients!"

September 10, 2019

5.0

I have used several other e-sign programs, and Insuresign is by far the easiest and most convenient system in my opinion. It's easy to use, fast, and reliable for me and my clients and that's what's important!

Pros

The system is so easy to set up a document for signature and even easier on the client's end! So easy in fact, I was able to have one of my 80+ year old clients use the electronic signature through your email system and he had no issues whatsoever!

Cons

Sometimes the drag and drop option is a bit wacky. Not often enough to complain about it, and it's not permanent, it usually corrects itself when you let go and drag it again.

Reason for choosing Formstack Sign

We tested several other systems before going with Insuresign, but I'm unsure of the names.

Switched from

[DocVerify](https://www.capterra.com/p/165951/E-Signature/)

I did not make the switch so I am unaware, but I believe it was cost related.

Review Source

VR

Verified Reviewer  
IT Coordinator  
Insurance  
Used the software for: 2+ years

### "My Personal Easy Button"

May 28, 2019

5.0

We use it to have insureds and producers sign applications. What used to take days (print, mail, wait, remind, wait, remind, receive, done) now takes moments (print, send, receive, done).

Pros

I can't say enough good things about InsureSign. Adding or inactivating users takes seconds. After that I never have to think about it, it just works. My users love it and can't believe how much time it saves.

Cons

The only problem we've ever had is very occasionally having to reinstall the printer component. Even that is easily accomplished.

Alternatives considered

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Reason for choosing Formstack Sign

Less expensive, easier to use, doesn't clutter up management system with useless activities.

Review Source

AD

Amy D.  
commercial lines agent  
Insurance  
Used the software for: Less than 6 months

### "Simplify your day!"

October 17, 2019

5.0

Pros

The ability to quickly send out a form to get signatures. InsureSign has made this task not only more efficient but we have a better faster turn around on these forms from the client.

Cons

So far we have not found any issues - all is great/

Alternatives considered

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Reason for choosing Formstack Sign

You were endorsed by Erie Insurance and we value their opinion.

Review Source

LH

Louise H.  
Personal Lines Specialist  
Insurance  
Used the software for: 1-2 years

### "Great Tool"

March 20, 2026

5.0

Overall, our experience has been positive. It is a helpful and secure tool to collect signatures for documents that we need completed. It's operating system is super easy for us to use, and it makes e-signing easy for our customers too.

Pros

It is the most convenient way to collect signatures for applications, cancellations, and policy changes that we need approval for. It makes it easy on us and the customers.

Cons

There's really nothing negative to say about it. We've never had issues with the program, and we use it on the daily.

Review Source

SR

Silvia R.  
HR Assistant  
Environmental Services  
Used the software for: 2+ years

### "My encounter with Formstack Sign."

December 18, 2024

4.0

Formstack Sign has enabled us to seal deals very fast by enhancing signature management and general signing of documents.

Pros

The software makes it easy to upload and send documents for signing. Tracking and monitoring of signature use is hustle free.

Cons

The software has very effective reusable templates that saves us alot of time. No dislike.

Review Source

VR

Verified Reviewer  
AGENT  
Insurance  
Used the software for: 2+ years

### "Insurance updates"

November 19, 2024

4.0

The e-signature is required and updates easily.

Pros

Easy to use and set up. Work with an insurance agency

Cons

It requires two different email address.

Review Source

JH

Jennifer H.  
Agent  
Insurance  
Used the software for: 1-2 years

### "Best thing since Sliced Bread"

February 4, 2020

5.0

The use of this software makes it so much easier to get the documents that I need signed by the customer without them having to come to the office, by doing so it increases my sales and bonuses and the profits for the agency. Anything that makes it easier for me to make more money I am all for!

Pros

I love being able to get my important documents signed by customers without them having to come into the office. It is so easy to use and convenient for me and my customers.

Cons

The thing that I like least is if I need to add an additional document after I have already started the process of inputting the signers name and email address, it isn't very easy or user friendly. And when the developers implement an easier process of doing so I will gladly change my 4 stars on functionality to 5.

Review Source

JB

John B.  
Owner Agent  
Insurance  
Used the software for: 2+ years

### "The easiest"

September 4, 2019

5.0

I have used many different ones in many different sales businesses. By far the best price and ease of use out there.

Pros

User friendly and I have used many, but this is the best.

Cons

Have not found a problem yet. We have it tailored a little more than others, but it is great.

Switched from

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Price and functionality

Review Source

sP

samantha P.  
insurance agent  
Insurance  
Used the software for: 2+ years

### "insurance documents"

June 12, 2020

4.0

it makes work a lot easier and faster we can just email over and we are done they apply their sign and we get it back

Pros

i love that we can just email our insureds and get the info back very fast and that they send you notifactions on delivery and when someone opens makes our jobs a lot eaiser with doing policies over the phone and internet.

Cons

there is really nothing that i don't like about this program it is very easy to use and very fast would recommend to any one

Review Source

Joshua M.  
Personal Lines Sales Executive  
Insurance  
Used the software for: 6-12 months

### "Easy to use and very affordable ! "

December 6, 2019

5.0

I highly recommend this company and will continue to use their services

Pros

I like how easy insure sign is to use and send documents to my clients that need signed. It is also priced very competitively

Cons

I don't have any complaints overall I would recommend insured sign to anyone that needs a good resource to send applications

Review Source

CJ

Claudia J.  
Comptroller  
Insurance  
Used the software for: 2+ years

### "Best software for signatures"

October 30, 2019

5.0

Great software and great customer service.

Pros

Ease of use, any one can use it. Insured's love it.

Cons

I don't think there is anything that we don't like.

Alternatives considered

[Adobe Learning Manager](https://www.capterra.com/p/145872/Adobe-Captivate-Prime/)

Reason for choosing Formstack Sign

Ease of use.

Review Source

JG

Jennifer G.  
CSR  
Insurance  
Used the software for: 1-2 years

### "Formstack "

October 6, 2020

4.0

I use Formstack everyday for signatures on all forms needed. I have had a good experience and will continue to use the program daily.

Pros

I enjoy the ease of use of Formstack. It allows me to have my clients sign any applications, cancellations, and change requests within minutes instead of days.

Cons

When choosing to print directly to Formstack I can no longer log directly in to the site. It takes me directly to an Admin log in which I have to then open Formstack in another window and process from there.

Review Source

MN

Matthew N.  
Owner,Agent  
Insurance  
Used the software for: 2+ years

### "Very User Friendly, Great Customer Service, and Allows us to Run our Agency to our Highest Potential"

October 25, 2017

5.0

Speed and Efficiency, The ability to help up finalize our sale.

Pros

Very Easy to Use, Fast Processing and Efficient Turn Around Time from start to finish. Also every signed document can be emailed directly to the user.

Cons

I know software is changing daily so everything gets better the more and more we use it, I would like to see the option to delete a file once we download the file in a customers file. This will allow our agents the ability to manage all the signed files from day to day business.

Review Source

RB

Rhonda B.  
CSR  
Insurance  
Used the software for: 2+ years

### "Insuresign"

April 30, 2019

5.0

This program has saved so much time for my clients and has helped me close deals so much faster.

Pros

it's very easy to use and offers our clients the convenience of signing paperwork anywhere without driving to the office

Cons

I haven't had any issue with InsureSign

Review Source

MB

Michael B.  
Partner & sales  
Insurance  
Used the software for: 2+ years

### "We've used InsureSign for the past two plus years and we couldn't be happier."

November 8, 2017

5.0

Easy of doing business and increased productivity

Pros

InsureSign has made it easier for us to do business. With the majority of our customers preferring email communication the ability to get digital signatures is priceless.

Cons

Not really a con but it would be nice if InsureSign integrated with our agency management software. Attaching and forwarding signed documents is quick and easy.

Review Source

TE

TY E.  
OWNER  
Insurance  
Used the software for: 2+ years

### "THE REVIEW"

October 9, 2019

5.0

MAKES IT SO MUCH EASIER TO GET SIGNED APPS BACK

Pros

EASY TO USE WITH ALL MY CLIENTS AND MY STAFF

Cons

THE COLORS OF THE FONT ARE A LITTLE LITE

Reason for choosing Formstack Sign

IT WAS PROMOTED BY FAIA

Review Source

AL

Ashley L.  
CPSR  
  
Used the software for: 2+ years

### "Professional Product with must-have features"

May 24, 2018

5.0

Pros

Top benefit for my purposes - documents, once reviewed/signed are emailed back to me for attachment. This simplifies my processing and saves a lot of time.

Cons

I have not yet found a downside to this software. The company stays on top of it's programming and the technicians are fast to answer questions/assist when needed.

Review Source

JL

John L.  
Customer Service Rep.  
Insurance  
Used the software for: 1-2 years

### "Literally anyone can use this program."

October 31, 2017

5.0

The customer doesn't have to come to our office which saves them time. We can have a document sent and received in minutes and that really improves the functionality of our small office.

Pros

The interface is very easy to work with and customer have no trouble completing documents I send to them for signing.

Cons

I sometimes notice the minor delays between the prompts when filling out a form and it bothers me just a little. I wish it ran a bit faster but I don't think the average person is as caffeinated as I am.

Review Source

MB

Michelle B.  
Producer  
Insurance  
Used the software for: 6-12 months

### "love it"

August 1, 2019

5.0

I love InsureSign. I write up new applications all day for insurance and use to have to chase down the insureds to get the signed application back. Now with InsureSign the applications usually come back within a matter of minutes or at the most the next day. It has freed up a lot of my time and I recommend this product to anyone that can use electronic signing for documents.

Pros

The thing I like the best is how easy it is to use

Cons

I have not run across anything that I do not like about InsureSign

Review Source

VA

Vicki A.  
CSR  
Insurance  
Used the software for: 2+ years

### "Insuresign"

November 19, 2019

5.0

Very good. People like the ease of signing on line and not having to wait for the mail.

Pros

It is easy to use. The reminders that get sent to the signers are good. When we get the signed confirmation it should be completed as it does not let you not sign something.

Cons

The sender does not get the daily reminder if it is not signed. You have to go into the software to make sure you don't have anything outstanding which is good to do anyway.

Review Source

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