# Page 2 | Formstack Sign Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Formstack Sign the right Digital Signature solution for you? Explore 173 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/206505/Formstack-Sign/reviews

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Formstack Sign

4.9 (173)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 2 - Reviews of Formstack Sign

## Showing most helpful reviews

Showing 26-50 of 173 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MP

Mandie P.  
Independent Freelancer  
Arts and Crafts  
Used the software for: 6-12 months

### "Amazing and Easy!"

August 31, 2024

5.0

Pros

Formstack Sign is the absolute easiest signature tool I have experienced yet.

Cons

Green seems to be a default background color. I'd prefer to be able to color-code.

Review Source

VR

Verified Reviewer  
Director  
Insurance  
Used the software for: 6-12 months

### "Sort of a mess..."

December 5, 2018

3.0

This is our first e-sign platform and while the integration with HawkSoft works, it is lacking in several areas. My first few e-signatures had issues because of the browser that I was using (although support could never identify the issue) - fields were placed at random all over the document I sent out for e-signing and it was embarrassing to have that happen with a commercial client. Additionally, because there is no integration with Zapier it's impossible to automate text notifications from our phone - you have to pay for Pro to enable texting. Overall we feel InsureSign is overpriced for the value it brings and will jump ship when there's a reasonable alternative (as of right now, HawkSoft only integrates with InsureSign - no other e-sign service).

Pros

We like that it's easy to use and easy to implement.

Cons

I dislike that they don't have a zapier integration. I dislike that they charge a premium for an integration with external software. Dislike the pricing.

Review Source

jD

jenny D.  
Agent  
Insurance  
Used the software for: 2+ years

### "Smooth "

August 26, 2022

5.0

Love It

Pros

Very easy to use and understand this Software

Cons

I wished once you received the documents back that they would not show up in the home screen

Review Source

Response from Formstack

September 19, 2022

Hi Jenny, We really appreciate you being a customer and helping to share the word about us. We're here for you anytime.

Kimberly C.  
Information Systems Administrator & Account Manager  
Insurance  
Used the software for: 2+ years

### "Best program out there~"

October 20, 2017

5.0

Pros

I love the ease of use not just for my staff but for the end user. InsureSign allows us to quickly get documents sent out and returned. We have a 100% return rate with an average turn around time of 20 minutes. It's fantastic!

Cons

I can't say there is anything I dislike about the product. A recent update threw a couple little kinks but in usual InsureSign style, they rectified the situation with speed and care.

Review Source

Michelle M.  
Agency Principal  
Insurance  
Used the software for: 2+ years

### "We'd be lost without this!"

November 5, 2018

5.0

Pros

The ability to be completely paperless and have a process with such ease of use to our clients is second to none. We've been using Insuresign since 2014 and have no thought that it won't always be of use in our office.

Cons

There's nothing we don't like, although there are enhancements we suggest to the development team here and there and they listen to our requests and either make them happen or let us know why something might not work how we want it to.

Review Source

EP

Efren P.  
MGRM  
Insurance  
Used the software for: 1-2 years

### "Gran Herramienta"

August 17, 2022

5.0

En general ha sido una experiencia muy positiva el uso de

Pros

Una de las cosas que mas me gustan de Formstack en lo amigable que es su plataforma de envio.

Cons

Seria genial que pudiesen tener la oportunidad de que el cliente reciba toda la informacion (Indicaciones de como firmar, etc ) en español

Review Source

Response from Formstack

September 19, 2022

Hi Efren, We really appreciate you being a customer and helping to share the word about us. We're here for you anytime.

JH

Jennifer H.  
Agent  
Insurance  
Used the software for: 1-2 years

### "Best thing since Sliced Bread"

February 4, 2020

5.0

The use of this software makes it so much easier to get the documents that I need signed by the customer without them having to come to the office, by doing so it increases my sales and bonuses and the profits for the agency. Anything that makes it easier for me to make more money I am all for!

Pros

I love being able to get my important documents signed by customers without them having to come into the office. It is so easy to use and convenient for me and my customers.

Cons

The thing that I like least is if I need to add an additional document after I have already started the process of inputting the signers name and email address, it isn't very easy or user friendly. And when the developers implement an easier process of doing so I will gladly change my 4 stars on functionality to 5.

Review Source

Corey I.  
Owner  
Insurance  
Used the software for: 2+ years

### "Makes completing the sale easy."

February 7, 2019

5.0

Pros

Easy system to learn and use. Have not had any issues with glitches lately.

Cons

More affordable integration with our agency management software would be nice.

Review Source

CÖ

Cevdet Ö.  
Project Engineer  
Electrical/Electronic Manufacturing  
Used the software for: 1-2 years

### "Effortless Signature Process with Formstack Sign"

May 3, 2023

4.0

Overall, my experience with Formstack Sign has been positive. The software has streamlined my signature process.

Pros

Formstack Sign is an easy-to-use electronic signature software. It offers customizable templates. Also great integrations with other tools. Suitable for al businesses from small to large.

Cons

I can say that Formstack Sign has limited customization options like im canta able to fully customize the look of the processes.

Review Source

Fritz I.  
Insurance Agent  
Insurance  
Used the software for: 2+ years

### "Easy to use, seamless, efficient process. "

March 13, 2018

5.0

Pros

So much less paper and postage! So much less time printing, marking signature lines, mailing and scanning returned documents.

Review Source

CC

Courtney C.  
Insurance Agent  
Insurance  
Used the software for: 2+ years

### "Easy Use!"

December 5, 2019

5.0

I love the benefit of customers being able to sign in the comfort of their own home or wherever they may be and not have to take the time to come into the office and sign their documents.

Pros

I like how we can send documents to customers to sign and they can use it on their phone as well. This keeps them from having to come into the office.

Cons

I don't like that we can't add more than one person to the same document to send at one time. We have to go in twice and send two different ways if two people need to sign.

Review Source

JB

John B.  
Owner Agent  
Insurance  
Used the software for: 2+ years

### "The easiest"

September 4, 2019

5.0

I have used many different ones in many different sales businesses. By far the best price and ease of use out there.

Pros

User friendly and I have used many, but this is the best.

Cons

Have not found a problem yet. We have it tailored a little more than others, but it is great.

Switched from

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Price and functionality

Review Source

NC

Nicole C.  
Elite Client Group  
Insurance  
Used the software for: 2+ years

### "InsureSign"

August 8, 2019

5.0

Overall experience is having the best marketing rep, she is always a pleasure to be around. We see her at all conferences and she is just a sweet as a peach! She handles so many people, but she makes sure to connect with us where ever we go.

Pros

The InsureSign software is quick and easy to use. I've had clients sign documents within minutes of receiving the initial request. Its also cost effective compared to other markets.

Cons

Sometimes when we import a doc the pages are blank. but this is rare.

Reason for choosing Formstack Sign

Cost Effective.

Review Source

sP

samantha P.  
insurance agent  
Insurance  
Used the software for: 2+ years

### "insurance documents"

June 12, 2020

4.0

it makes work a lot easier and faster we can just email over and we are done they apply their sign and we get it back

Pros

i love that we can just email our insureds and get the info back very fast and that they send you notifactions on delivery and when someone opens makes our jobs a lot eaiser with doing policies over the phone and internet.

Cons

there is really nothing that i don't like about this program it is very easy to use and very fast would recommend to any one

Review Source

MD

Macon D.  
Personal Lines Sales Producer  
Insurance  
Used the software for: 2+ years

### "Eliminates Almost all paper"

February 27, 2019

5.0

It saves me time with clients at my desk because they are not REQUIRED to come in an sign in person. This keeps my workflow moving and I don't have to get bogged down with clients in my office.

Pros

It eliminates 99% of the paper I used to handle with new Applications.

Cons

My only complaint is that It does not allow for you to append or change the documents that were attached if you see you left something out mid signature placement. You have to scrap it and start over.

Review Source

ZAiN R.  
QA  
Education Management  
Used the software for: I used a free trial

### "Electronic Signatures done right"

February 19, 2023

4.0

Automated my workflow by creating complex forms which are authenticated as well.Payment integration is a fantastic feature as well, with multiple payment portals supported.

Pros

Automating my data collection, and signing of contracts with a simple and powerful editor.The conditional logic facility allows me to customize forms and simplify my workflow process.

Cons

Pricing can be improved; however, this is a polished product.

Alternatives considered

[Pearl eSign](https://www.capterra.com/p/236235/Pearl-eSign/)[Docufree eSign](https://www.capterra.com/p/251926/Docufree-eSign/)[Notarize eSign](https://www.capterra.com/p/198252/eSign/)[Foxit eSign](https://www.capterra.com/p/142080/eSign-Genie/)

Review Source

Joshua M.  
Personal Lines Sales Executive  
Insurance  
Used the software for: 6-12 months

### "Easy to use and very affordable ! "

December 6, 2019

5.0

I highly recommend this company and will continue to use their services

Pros

I like how easy insure sign is to use and send documents to my clients that need signed. It is also priced very competitively

Cons

I don't have any complaints overall I would recommend insured sign to anyone that needs a good resource to send applications

Review Source

KH

Kelly H.  
Insurance Agent  
Insurance  
Used the software for: 2+ years

### "InsureSign"

February 18, 2020

5.0

Overall I love InsureSign. It allows to send documents proficiently

Pros

What I like most about this software is the ease of use when explaining to clients how to sign documents electronically. It also saves time by getting documents signed without clients having to come into office.

Cons

I don't have any complaints really. Most complaints would be that the clients forget to sign and submit back to me.

Review Source

Dan S.  
Owner  
Insurance  
Used the software for: 1-2 years

### "Awesomeness"

June 17, 2019

5.0

Pros

Easy to use, intuitive, integrated with our insurance agency management system.

Cons

I cannot honestly think of anything???

Review Source

CJ

Claudia J.  
Comptroller  
Insurance  
Used the software for: 2+ years

### "Best software for signatures"

October 30, 2019

5.0

Great software and great customer service.

Pros

Ease of use, any one can use it. Insured's love it.

Cons

I don't think there is anything that we don't like.

Alternatives considered

[Adobe Learning Manager](https://www.capterra.com/p/145872/Adobe-Captivate-Prime/)

Reason for choosing Formstack Sign

Ease of use.

Review Source

VR

Verified Reviewer  
Account Executive  
Insurance  
Used the software for: 1-2 years

### "Great application that saves countless hours and aggravation "

September 26, 2019

4.0

It isn't always fun getting someone to accept e-signed for the first time, but once it clears it is extremely convenient and efficient.

Pros

InsureSign is the best solution for what is one of the most undervalued innovations in the last 30 years. No more print, sign, fax. Saves time and trees!

Cons

You have to cross your fingers and hope they'll accept it when you send an e-signed app for the first time. It's also a con to pay for a product that some companies are starting to offer for free.

Review Source

JG

Jennifer G.  
CSR  
Insurance  
Used the software for: 1-2 years

### "Formstack "

October 6, 2020

4.0

I use Formstack everyday for signatures on all forms needed. I have had a good experience and will continue to use the program daily.

Pros

I enjoy the ease of use of Formstack. It allows me to have my clients sign any applications, cancellations, and change requests within minutes instead of days.

Cons

When choosing to print directly to Formstack I can no longer log directly in to the site. It takes me directly to an Admin log in which I have to then open Formstack in another window and process from there.

Review Source

MV

Michel V.  
Vice President  
Insurance  
Used the software for: 2+ years

### "Ease of use."

November 10, 2017

5.0

We get all executed documents that are clear, precise and signed it even gives you the IP addresses, in case you ever need them.

Pros

The program works fantastic, people have no problem using it regardless of their awareness of computers or programs. Customers love the program it is much easier to use than the insurance company e sign programs. Your e sign program also works when our own e mail is down. Could not praise it more.

Cons

The install program is not easy to install but thankfully your technical support is always available to help us.

Review Source

MN

Matthew N.  
Owner,Agent  
Insurance  
Used the software for: 2+ years

### "Very User Friendly, Great Customer Service, and Allows us to Run our Agency to our Highest Potential"

October 25, 2017

5.0

Speed and Efficiency, The ability to help up finalize our sale.

Pros

Very Easy to Use, Fast Processing and Efficient Turn Around Time from start to finish. Also every signed document can be emailed directly to the user.

Cons

I know software is changing daily so everything gets better the more and more we use it, I would like to see the option to delete a file once we download the file in a customers file. This will allow our agents the ability to manage all the signed files from day to day business.

Review Source

Barb J.  
Public Speaker  
Insurance  
Used the software for: 1-2 years

### "Worth it!"

April 9, 2019

5.0

My overall experience with InsureSign has been nothing but positive. I highly recommend it.

Pros

I love the fact I can quickly and easily send our clients applications and forms to sign. The process is quick and easy and saves us so much time and money on renewals and other transactions needing signatures vs snail mail. I am so glad we implemented this.

Cons

I don't have anything I dislike about it.

Review Source