# Page 4 | Formstack Sign Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is Formstack Sign the right Digital Signature solution for you? Explore 173 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/206505/Formstack-Sign/reviews

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Formstack Sign

4.9 (173)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 4 - Reviews of Formstack Sign

## Showing most helpful reviews

Showing 76-100 of 173 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

TT

Travis T.  
Agent/Producer  
Insurance  
Used the software for: 1-2 years

### "Easy to Use "

April 9, 2019

5.0

Excellent. Very Happy

Pros

Ease of use and having signed apps returned right away.

Cons

Some people complain they are unable to sign on certain phones. Not sure if it's not user error or not.

Review Source

GB

Gardner B.  
Agent  
Insurance  
Used the software for: 1-2 years

### "Insure Sign use"

August 1, 2019

5.0

Very happy with system.

Pros

Ease of use of the software, the speed in which the documents are sent and received.

Cons

Not able to send it to 2 signers under one email.

Review Source

BZ

Barry Z.  
Producer  
Insurance  
Used the software for: 6-12 months

### "Great Product"

October 23, 2019

5.0

Pros

The process is simple and easy to use for me and my clients

Cons

Nothing. Like it all. Very easy to use.

Review Source

TS

Tim S.  
CSR  
Insurance  
Used the software for: 1-2 years

### "Working with Insuresign"

May 9, 2019

5.0

Pros

Insuresign is easy to use and helps our company get more done in a day. Awesome.

Cons

There is nothing that I don't like about this software.

Review Source

VR

Verified Reviewer  
CSR  
Insurance  
Used the software for: 2+ years

### "Insuresign"

May 8, 2019

5.0

I use it regularly for applications and changes and find that most people are extremely accepting to its use.

Pros

The online system is extremely easy to use and our management system is capable of printing directly to the system. It tracks fully the times sent, signed dates etc of the documents.

Cons

Right now, I have no complaints about this system.

Review Source

MH

MARJORIE H.  
insurance agent  
Insurance  
Used the software for: 1-2 years

### "very easy to use"

July 24, 2019

5.0

Pros

Very easy to add a document and to add the locations for the e-signature or for the client to add needed text to the e-signed documents. Clients appreciate that they don't need to set up an account to be able access their documents and the ability to access from a smart phone or any computer is HUGE for the ease of access for the clients.

Cons

I have been using the InsureSign for a year since I started at this agency and have no complaints so far.

Review Source

RG

Rochelle G.  
Personal Lines Insurance Agent  
Insurance  
Used the software for: 6-12 months

### "why I recommend InsureSign"

March 5, 2019

5.0

My experience with InsureSign has been great no problems. We are able to get our applications signed and returned within minutes and that a big deal when we are trying to place coverage for someone.

Pros

very easy to use for the customer and their client.

Cons

There is nothing I don't like about InsureSign.

Review Source

SN

Stephen N.  
vp  
Insurance  
Used the software for: 1-2 years

### "Love InsureSign"

April 25, 2019

5.0

Pros

Value pricing compared to competition, Easy to use

Cons

nothing, so far so good. Its does what is promised

Review Source

JT

Jay T.  
Managing Partner  
  
Used the software for: 2+ years

### "We couldn't run our business without. Makes document exchange efficient and expedient."

October 24, 2017

5.0

Pros

Makes getting documents signed so easy and efficient. I really don't know how a business could operate without it and provide a seem less client experience. The importing of documents, the follow up, and the ability to easily document the exchange make InsureSign invaluable.

Cons

The new version took out many of the frustrations found in the old version. I can now drag documents from any format. I wish that the software integrated with Outlook so that email addresses would prefill.

Review Source

SM

Stacy M.  
CSR  
Insurance  
Used the software for: 6-12 months

### "Ease of business"

June 5, 2019

5.0

Pros

Super easy to use for us and our customers! Love the reminder setting for those who not esigned the documents. Easy to keep track of all documents. Highly recommend.

Cons

No complaints, except that I am now the dedicated office person for all signatures!

Review Source

LL

Linda L.  
Insurance Producer  
  
Used the software for: 1-2 years

### "allows you to capture document; set it up for signature and email"

March 8, 2018

5.0

Pros

tracking of documents; a quick glance that shows what documents are not signed and signed; there was just an upgrade to the software that really makes it a lot easier

Cons

Prior to the upgrade, I found it not user friendly . The new upgrade a slight learning curve, trail and error

Review Source

MS

Maya S.  
Insurance Agent  
  
Used the software for: 1-2 years

### "Super easy and convenient to use."

November 7, 2017

5.0

Pros

InsureSign is a fast, easy, convenient way to get documents to clients for signing or approval. The format is really easy to use.

Cons

Since the recent update a couple of months ago, we are unable to text reminders/links/documents to clients cell phones. That feature was awesome.

Review Source

Travis P.  
Independent Insurance Agent  
  
Used the software for: Less than 6 months

### "This program is perfect for what we need."

February 7, 2018

5.0

This software saves us so much effort (calling to remind customers we are waiting on signatures, scanning and emailing blank pdf's which customers must then sign, scan, and fax back.) It makes the process of doing business much more streamlined.

Pros

The simplicity of InsureSign is fantastic. It's easily the best bang for anyone's buck. There's many options for a customer's input such as Full Name, Signature, Date, Text Field, Initials etc. Once a customer has completed their E-signature - I can choose to have the completed docs CC'd to my CSR who can then save to our agency management system.

Review Source

CD

Chrysantheum D.  
Insurance Agent  
Insurance  
Used the software for: 1-2 years

### "User Friendly and Dependable"

May 8, 2019

5.0

Overall, InsureSign has great functionality!!!!

Pros

User Friendly, no guess work; it's never offline and therefore dependable; it's also proves to be secure and fast, exactly what I need in my line of business.

Cons

There is only one thing; it seems that you can only use one email address per person; I understand the security of this limitation, however, many times my senior citizens with spouses only use one email address per family...

Review Source

WC

William C.  
Agent  
Insurance  
Used the software for: 2+ years

### "Excellent Product"

April 19, 2017

5.0

It is a great and effective way to get documents signed. I use this on a daily basis and would recommend it to anyone.

Pros

Fast and effective.

Review Source

DZ

Debbie-Jo Z.  
CSR / Sales  
Insurance  
Used the software for: 6-12 months

### "10"

October 25, 2019

5.0

Pros

ease of doing business - clients ease of understanding

Cons

once completed sometimes clients wasn't to change or add somehitng - would be nice if we could re send the completed dock for small amendment

Review Source

sA

sofia A.  
Insurance agent/receptionsit  
Insurance  
Used the software for: 1-2 years

### "its easy and well worth the use its easy for our customer to use if they cant come into the office"

October 21, 2017

5.0

It helps customers who live far from the office do a quick signature to documents we need in a rush

Pros

easy sending, scanning and just the the feature likes reminders via text are also an A+ are a great idea since not everyone check the email right away so text help

Review Source

LS

Linda S.  
Insurance Agent  
  
Used the software for: 6-12 months

### "Easy & Fast"

May 11, 2017

5.0

Pros

To be able to deliver a document to Insured to sign on the phone in todays world is such a plus. This allows you to send a document and receive it back within minutes.

Cons

I have not understood how to actually text an individual directly from the program itself. I have to email it to a person and then I can go in and text it. Probably is a better way but have not discovered it yet.

Review Source

KF

Karen F.  
Insurance Agency Owner  
Insurance  
Used the software for: 6-12 months

### "Great Experience"

March 13, 2019

5.0

Helps us obtain signatures much faster. People are great to work with!

Pros

Ease of use for us and the customer; organization of documents.

Cons

Sometimes you have to click a couple times to get something to register.

Review Source

DC

Dana C.  
Office Manager  
Insurance  
Used the software for: 6-12 months

### "Enjoying our new capability"

June 25, 2019

5.0

Time constraints. Convenience for customers

Pros

Makes my job much easier. I can have documents to a customer and back in a matter of moments.

Cons

I can't think of any cons to date. Love this software.

Review Source

SM

Shena M.  
Commercial Account Manager  
Insurance  
Used the software for: 6-12 months

### "Best Program Out There"

May 30, 2019

5.0

Pros

This is very easy to use, fast and also user friendly for the clients. Also, the ability to have sent by text is a great feature as well.

Cons

No complaints about this at all. I love it.

Review Source

CS

Claire S.  
Manager  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Finally Paperless"

June 17, 2020

3.0

Formstack is helping us eliminate risk of spreading COVID-19 by collecting paper forms and waivers. Our clients can now submit their data to us without physical contact, anywhere in the world.

Pros

I love that this software eliminates the need for me to collect physical forms, registrations, and payments. All of the data is collected electronically, and stored in one secure location.

Cons

I've experienced some glitches while building some forms. At times, only a few of the form sections appear instead of all of them. Understanding the Stripe integration was not very simple.

Review Source

LJ

Lee J.  
Insurance Agent  
  
Used the software for: 6-12 months

### "This system is very user friendly for my clients "

February 8, 2018

5.0

Pros

Not worrying about if my clients have a printer/scanner. this helps me get the signed documents back quickly, and I am able to close my files a lot faster and move on. No constant follow-up calls and emails begging for the signed docs back. Clients love it too.

Cons

If I have to say a con, then I guess its that we need two different emails when two or more are signing.

Review Source

CH

Candi H.  
Account Executive  
Insurance  
Used the software for: 6-12 months

### "Review"

October 16, 2019

5.0

No issues, great product, easy to use.

Pros

The ability to reach clients that are not close by without having to have them print/scan documents.

Cons

Have not had any issues with this product.

Review Source

Irma Lorena V.  
Office Manager  
  
Used the software for: Less than 6 months

### "Excellent Software, very easy to use"

November 2, 2017

5.0

Pros

Ease of use, even my elderly clients can figure it out without any issues. I submit the email and the client sends it right back.

Review Source