---
title: "zenphi Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about zenphi Software - reviews, pricing plans, popular comparisons to other No Code Platform products and more."
source_url: "https://www.capterra.com/p/206520/zenphi/"
page_type: "product"
language: "en"
publication_date: "2026-11-06"
---

# 

 zenphi Software Review 2026: Features, Integrations, Pros & Cons

Last updated on November 6, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

zenphi

## What is zenphi?

Zenphi is an enterprise AI workflow automation and AI agents platform designed for high-volume business operations. Automate complex processes across IT, HR, finance, legal, and operations, from employee lifecycle management and approvals to document processing, compliance, and AI-powered decision-making. With ZAIA, Zenphi's AI workflow builder, teams can generate complete, customisable workflows from plain-English prompts in minutes, without coding. Embed AI agents and models such as OpenAI, Gemini, and Claude into governed, auditable workflows. Control AI permissions at the individual workflow-step level without granting unrestricted access to enterprise systems. Zenphi's workflow-based pricing makes it ideal for high-frequency automation, with no per-user or per-execution fees. Scale operations without unpredictable costs. Trusted by 4,900+ organisations across 70+ countries. ISO 27001 certified.

## What is zenphi used for?

[Workflow Management](https://www.capterra.com/workflow-management-software/)[Business Process Management](https://www.capterra.com/business-process-management-software/)[Digital Workplace](https://www.capterra.com/digital-workplace-software/)

Top alternative

Featured

Overall rating

Based on 21 user reviews

Reviews sentiment

Positive

100%

Neutral

0%

Negative

0%

Contact vendor  
for pricing

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for zenphi?[Manage this product listing](https://www.g2.com/products/zenphi-group-pty-ltd-zenphi/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### zenphi

4.9 (21)

VS.

[4.6 (6,134)](https://www.capterra.com/p/147657/monday-com/reviews/)

Starting Price

Contact vendor

Starting Price

$9

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (21)

Ease Of Use

4.5 (12,379)

Value For Money

4.8 (20)

Value For Money

4.3 (8,935)

Customer Service

5.0 (21)

Customer Service

4.4 (8,032)

## zenphi alternatives

[4.4 (3,046)](https://www.capterra.com/p/76113/Wrike/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[4.5 (2,269)](https://www.capterra.com/p/146136/Lucidchart/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.5 (3,579)](https://www.capterra.com/p/79104/Smartsheet/reviews/)

Starting price

$9.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.6 (5,322)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/206520/zenphi/alternatives/)

## FAQs about zenphi

Overview

### Which roles and teams benefit most from zenphi?

zenphi is most used by IT administrators and technical teams, operations and project leaders, and department executives. IT staff automate approvals, security tasks, and system workflows; operations teams manage governance, customer programs, and administrative processes. Data, software, marketing, education, and clinical professionals build workflow automations for reporting, communications, and service delivery.

Answer based on 21 reviews

Overview

### What company size and industries is zenphi built for?

zenphi is for Teams on Google Workspace, primarily small businesses (52%) in Education Management (19%). It also serves midsize businesses (38%) and enterprises (10%), with users in Computer Software and Information Technology and Services (10% each). Its most common use case is workflow management (58%).

Answer based on 21 reviews

Features and Usability

### What are the key features of zenphi?

zenphi offers business process automation, workflow management, and a graphical workflow editor for building rules-based workflows. It also includes approval process control, forms automation, document management, and invoice processing, plus access controls, audit trail, reporting and analytics, and third-party integrations for connecting data and tasks.

Integrations

### Which third-party tools and platforms does zenphi integrate with?

zenphi connects natively to over 60 integrations, including Google Drive, Google Docs, Gmail, Google Calendar, Google Chat, Google Charts, AppSheet, Asana, ClickUp, Dropbox Backup, DocuSign, DocuSign CLM, BigQuery, ChatGPT, Claude, and Gemini.

Answer based on 8 reviews

Getting Started and Support

### What training and onboarding options does zenphi offer?

zenphi provides in-person training, live online sessions, webinars, documentation, and videos to help teams get started. In-person and live online formats support guided instruction, webinars offer group learning sessions, documentation gives written reference material, and videos provide visual walkthroughs for self-paced review.

Answer based on 2 reviews

Getting Started and Support

### What customer support options does zenphi offer?

zenphi provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. Users say the support team is very responsive when help is needed, though beginners can find workflow setup and error diagnosis confusing at first.

Answer based on 2 reviews

## Features

AI summary

Based on 13,904 No Code Platform reviews

Capterra data shows that buyers of Workflow Management software rank the following features as their top priorities:

-   **Task Management** (**50%** of reviewers rated this feature as critical)
-   **Progress Tracking** (**46%**)
-   **Business Process Automation** (**43%**)

zenphi supports all three of the features reviewers value most: **Task Management**, **Progress Tracking**, and **Business Process Automation**. Together, these capabilities help businesses organize work, monitor each step of execution, and automate repeatable processes, allowing teams to improve consistency, reduce manual effort, and keep workflows moving efficiently.

Task Management

4.8 (11)

54.55% of 11 reviewers that rated this feature as important or highly important

Create, manage and track all task activities and progression

Progress Tracking

5.0 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Reporting on how each user, task or process has advanced since its initiation

Business Process Automation

4.8 (12)

75.00% of 12 reviewers that rated this feature as important or highly important

Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes

Collaboration Tools

5.0 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Provides a channel for team members to share AI models, media files, communicate, and work together

Drag & Drop

4.8 (6)

83.33% of 6 reviewers that rated this feature as important or highly important

Assemble applications and processes by dragging over and arranging pre-built components

Email Management

4.8 (6)

83.33% of 6 reviewers that rated this feature as important or highly important

Manage, store and organize emails within the system or via third-party apps

zenphi 95 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Accessibility: Allow users to access workflows and processes from anywhere given that employees in different locations and roles will require.
- Active Directory Integration: Integrates with Active Directory
- Activities: Any action a user can perform in the system can be specified as an automated action.
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
- AI Text Generation: Allows users to generate text based on a text prompt.
- AI Text Summarization: Condenses long documents or text into a brief summary.
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- API Connection: Connect with existing systems via API.
- Approval Process Control: Manage the process of evaluating documents or requests submitted for approval
- Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws
- Audit Trail: A record of all activities within the system, including user access, changes made, etc.
- Autonomous Task Execution: Completes tasks independently without constant human intervention
- Business Process Automation: Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes
- Business Process Control: Define and maintain business rules that determine workflow capabilities and criteria
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Chat/Messaging: Communicate using direct chat or messages within the system
- Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together
- Commenting/Notes: Leave comments and notes on documents for others to view
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders
- Configurable Workflow: Configure existing workflows to meet your organization's needs
- Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving
- Cross-system Integration: Works across multiple software systems or databases
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Dashboard: Alter the layout and content of dashboards
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Customized Branding: Provides tools for inserting brand logos, colors, quotes, and other proprietary content.
- Data Import/Export: Import and export data to and from software applications
- Data Security: Protect sensitive data for digital privacy
- Data Visualization: Graphical representation of data
- Dependencies: Manage dependencies between projects from one or multiple portfolios.
- Document Approval: Streamline and simplify document approval processes.
- Document Generation: Custom forms to streamline repetitious aspects of a document
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Document Storage: Store and organize documents in a centralized system
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Email Management: Manage, store and organize emails within the system or via third-party apps
- Employee Directory: Access names, contact information, and roles of employees in a centralized repository
- Employee Onboarding: Process of familiarizing new employees with the company, their position, and responsibilities
- Flows: Track products to determine when they are shipped, in transit, or delivered.
- For No-Code Development: Build applications without the use of code
- Forms Automation: Automate repetitive tasks such as filling out information or creating certain types of forms
- Forms Management: Store, manage and track all forms in a centralized location
- Generative AI: Use AI to generate content in the form of text, images, videos, etc.
- Graphical Workflow Editor: Create, design and modify the flow and processes of tasks in a project
- Integrations Management: Identify which applications need to exchange data and enable these data connections
- Intelligence: Analyzes key metrics to identify root causes of productivity blockers or enhancers.
- Knowledge Management: Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills
- Lifecycle Management: Manage the end-to-end lifecycle, from initial setup/development to deployment and maintenance
- Mobile Access: Access software remotely via mobile devices
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- Multi-step Planning: Ability to break down and plan multi-step processes
- Natural Language Interaction: Allows users to give natural-language instructions for browser-based tasks.
- No-Code: Drag and drop/visual interfaces that allow non-tech users to build without writing code
- Pre-Built Modules: Existing templates or individual parts of a bigger design commonly used in software, coding, learning courses etc.
- Proactive Assistance: Uses webpage, tab, browsing session, or selected text context to generate responses and suggestions
- Process Analysis: Delivers data points such as time and cost of a process on a dashboard to evaluate process efficacy.
- Process Change Tracking: Document any changes or proposed changes made to business processes or workflows
- Process Design: The ability to create custom workflows aligned with business objectives.
- Process Modeling & Designing: Visually identify, define, and map all details and relationships surrounding business process models and elements
- Process Overview: Provides users a holistic view of all workflows so as to see how all processes work together.
- Process Routing: Ensures the right task is being assigned to the proper employee across an entire process.
- Progress Tracking: Reporting on how each user, task or process has advanced since its initiation
- Project Planning/Scheduling: Defining the project's scope, deliverables, schedules, resources, budget, critical path, dependencies and constraints
- Project Workflow: Create, manage, or update project workflows.
- Real-Time Data: Receive data and information in real time
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Real-Time Reporting: Active reporting of data and metrics
- Real-Time Updates: Receive system updates as soon as any changes are made
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Reporting/Project Tracking: Track task progress, milestones, delays, or other key information and generate reports on them for evaluation
- Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals
- Rules-Based Workflow: Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Single Sign On: Allow users to access multiple services after entering their login credentials once
- Task Management: Create, manage and track all task activities and progression
- Task Progress Tracking: Track the status and progress of tasks
- Template Management: Create, save, and re-purpose templates for emails, forms, etc.
- Templates: Sample files or documents that could be customized as needed or used as is
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Updates: If your funding amount ever increases, your firm should be able to provide you with an updated 409a report.
- User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
- Version Control: Track revisions and updates made to files and navigate between different versions
- Web Forms: Web form that allows users to enter data that is sent and processed for different reasons
- Workflow Configuration: Alter the default workflow to meet your organization's needs
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

Get Advice

We can help you find the software with the features you need.

Features

4.8 (21)

4.8

Based on 21 reviews

## Pricing

Value for money

4.8 (20)

Free Trial

[View pricing plan details](https://www.capterra.com/p/206520/zenphi/pricing/)

Professional

Workflows-based

It includes:

-   Document AI
-   Gen AI
-   Role Based Security
-   Implementation & Migration Services
-   AI Data extraction
-   Unlimited users
-   AI workflows
-   AI Studio do design and deploy AI agents
-   ZAIA — AI automation assistant
-   Approval workflows
-   AI agents Admin panel

Ultimate

Workflow-based

It includes:

-   Unlimited users
-   AI Data extraction
-   AI Studio do design and deploy AI agents
-   ZAIA — AI automation assistant
-   Approval workflows
-   AI agents Admin panel
-   30 AI Agents
-   Centralized Governance
-   Role Based Security
-   Gen AI
-   Document AI
-   Custom Branding
-   Multi-region Support
-   Data Encryption
-   Security Assessment for RFP
-   Implementation & Migration Services

Value for money

4.8 (20)

4.8

Based on 20 reviews

## Integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)[

Trello](https://www.capterra.com/p/211559/Trello/)[

Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[

Jira](https://www.capterra.com/p/19319/JIRA/)[

Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[

Asana](https://www.capterra.com/p/184581/Asana-PM/)[

Google Forms](https://www.capterra.com/p/176571/Google-Forms/)[

Docusign](https://www.capterra.com/p/121506/Docusign/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (21)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (21)

5.0

Based on 21 reviews

## User reviews

Overall rating

4.9

Based on 21 reviews

Filter by rating

Counts reflect reviews available in this feed.

5(19)

4(2)

3(0)

2(0)

1(0)

Mentioned topic

Recent reviews first, then most helpful

RE

Reviewer

Senior Marketing Manager, Global

Used the software for: Less than 1 year

### "A very helpful and knowledgeable team"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 6, 2026

Lovely! If we ever need to build out more complex flows within our organization, Zenphi would be my first email.

Pros

Unmatched customer support! Every person I spoke with at Zenphi was helpful and knowledgeable, and they helped me (a non-technical person) understand flow logic and empowered me to build my own. We also chose them out of all of the companies we vetted because of their commitment to security.

Cons

I think Zenphi has great use cases for IT, operations, etc. but our marketing use case wasn't complex enough at the end.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

IT

Used the software for: 1-3 years

### "Good, not great."

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

December 18, 2025

At this point it feels like the productivity boost we're seeing from using this tool is worth the development time and monthly fees. It would be nice if the results of a flow felt-more app like, especially for dashboards

Pros

Easy to set up chain of actions to accomplish the task at hand, integration with Google Drive has worked well for us, the primary reason we adopted this tool.

Cons

The interface is a bit rough and requires more pointing, clicking and dragging then I think are necessary. There are functions, such as selecting tokens, where some redesign, such as a persistent token picker window, would alleviate a lot of repetitive action. It would also be great if the dashboard function could work more independently of the larger Zenphi interface. We have some tech-phobic users, and they find the dashboard interface too cluttered and difficult to use.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Tim K.

Technical Support Administrator

Used the software for: Less than 1 year

### "Zenphi Workflow Automation Convert"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 9, 2022

Wonderful. Great. Fun. Challenging. New Mindset.

Pros

The software is built around Google Workspace which is great for orgainzations whose business has Google as their core software suite.

Cons

Some of the the flow elements can be confusing to understand for a non-technical user. But after a little trial and error testing workflows this has proven to be a minimal hindreance.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Admin Coordinator

Used the software for: Less than 1 year

### "Excellent support, low learning curve to use product"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

6/10

July 31, 2024

Pros

Fernanda and Aravin have been incredibly responsive, more so than I've ever experienced with tech support. I've enjoyed learning to modify and create my own flows to automate processes that were previously manual.

Cons

Search function occasionally just doesn't work. Editing tables manually can be a bit laborious, although I rarely need to do so.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Suzy R.

Software Engineer

Used the software for: Less than 1 year

### "Streamlining our Operations with Zenphi - A Game Changer for our Logistics Workflow"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 28, 2025

Zenphi has solved a number of inefficiencies in our Workflow processes, particularly in automating manual works such as Order tracking, Invoice and Inventory Management. By automating these repetitive tasks, we've been able to focus more on strategic decisions and improve customer service. For instance, Order updates are now automatically communicated to both our Team and Clients, reducing human errors and delays. This has significantly streamlined our operations and freed up time for our staff to concentrate on higher-value activities.

Pros

What I love most about Zenphi is its seamless integration with Google Workspace. As a Logistic Company, we rely heavily on Google sheets, Gmail and Drive for our day-to-day operations, and Zenphi automates our processes effortlessly without needing complex coding. The user-friendly drag-and-drop interface allows my team to quickly build workflows, and the ability to trigger actions based on real-time data is a massive time-saver.

Cons

While Zenphi had an Incredible tool, I think it could benefit from more advanced repeating features. Although, it provide some insightful metrics, having more customizable dashboard views will help us better visualize the impact of our workflows and identify potential bottlenecks more easily

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Mallory W.

Grade Teacher

Used the software for: 1-3 years

### "Unmatched flexibility, great results"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 31, 2025

We use Zenphi in multiple operations-related process in school, and very happy with the tool.

Pros

Zenphi helps a lot with multiple processes we have to automate within the school — from creating certificates to students to communicating with parents about the field trips. The great thing is that the tools is so flexible, that we’re not limited by the templates, and as long as you figure out how it works and how to configure the actions, the sky is the limit. We’re literality able to automate anything.

Cons

The learning curve is not that short, especially for someone without a technical background. But again, after you get the idea, it becomes super easy and fast.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Daniil S.

System Administrator

Used the software for: Less than 1 year

### "I feel like a nocode programmer"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 21, 2022

We make new integrations with our Jira every day to automate absolutely all the routine activities of system administrators. Tasks are now closed automatically because Zenphi works.

Pros

Ability to work with Google Workspace and easily build HTTP Requests and receive requests from other systems. Ability to work with Google Workspace and easily build HTTP Requests and receive requests from other systems.

Cons

Sometimes, in the text editing field, when I substitute a variable with @, the text is moved to the next line. This is not very convenient, because I wanted to keep my hands on the keyboard and not add a variable through the menu, when it is possible to do it through @

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

VR

Verified Reviewer

CEO

Used the software for: Less than 1 year

### "It's like magic!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 23, 2021

Phenomenal! The product is fantastic and has taken an irritating workflow and turned it into a magical, easy to use tool that everyone on my team can use. The Zenphi team is more than fantastic when it comes to support and service. Plus, I've had the opportunity to learn from their \[SENSITIVE CONTENT HIDDEN\], who is an outstanding leader with a passion for his customers, his people and his product. It is rare to see a leader with technical prowess, passion and leadership strength like \[SENSITIVE CONTENT HIDDEN\].

Pros

We use Google Suite and we have struggled to find a workflow automation product that specializes in Gsuite. When I stumbled on Zenphi I was more than a little intimidated, but the team is AMAZING! Truly, every concern I had about being able to conceptualize and easily implement our workflows disappeared when I started working with this team. I'm tech savvy, but I'm not a programmer and this product/team makes it easy to get excited about workflow design.

Cons

I feel like I needed the team to hold my hand through the initial workflow design and implementation. It might be easier to conceptualize for someone who has more experience in this arena, but for me, it wasn't something I was comfortable doing with out a little help and some guidance. Luckily, the team is fantastic and I have felt so well taken care of through their support and service.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Jeremy G.

Machine Learning Research

Used the software for: I used a free trial

### "Sleek, simple, powerful, fun"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 18, 2021

A great product t I wish I had the means to use fully.

Pros

• EXCELLENT VISUAL APPEARANCE: zenphi's clean, simple, elegant design makes it a pleasure for your users to work with Zenphi. • DOCUMENT MANAGEMENT: Zenphi is built on Google Docs, the world’s leading platform for collaborative work. With the help of the zenphi bots and analytics engine, you can track every action that a user takes and then set processes to automatically execute or trigger actions based on user actions. • UNLIMITED ENTRY POINT: zenphi has been designed in a way that allows you to scale and grow your data as your needs evolve. Multiple entry points are available for any user and each entry point can be customized to meet your specific business needs. With Google Analytics available as an option, you can track every view or action taken by users.

Cons

It’s important to know what the competition is doing, but you need to focus on how you’re going to differentiate and stand out. At the moment, it's a little expensive for covering all use cases on the lower end. The price is high enough that it would be hard to justify it for a small side project. For example, one would need to make a very large number of requests on the free tier to make it worthwhile.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Verified Reviewer

Head of Data Analytics

Used the software for: Less than 1 year

### "Zenphi saved our team of data analytics about 40 hours of our worktime"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

August 8, 2024

Pros

We used to email our IT department back and forth for days to get approvals whenever we needed access certain data based we're using to built on-demand dashboards. With Zenphi it's really a set-and-forget flow, when we just need to fill-in one form, then the automation kicks in, and we get our approvals much faster with much less hustle. As far as I understand, our access also automatically gets canceled after the approved timeframe (usuallym from a couple of days to a couple of weeks).

Cons

The UX is not as intuitive as with Zapier or other tools our team was used to. Also, Zenphi has so much actions to choose from, that it's sometimes confusing which one should be a better fit. On the upside, the support team is always accomodating and eager to help

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/206520/zenphi/reviews/)

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