--- title: "zenphi Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about zenphi Software - reviews, pricing plans, popular comparisons to other Workflow Management products and more." source_url: "https://www.capterra.com/p/206520/zenphi/" page_type: "product" language: "en" --- # zenphi Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 31, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) zenphi ## What is zenphi? Zenphi is an enterprise-grade, no-code automation platform built to deploy, monitor, and manage AI workflows and AI agents natively within Google Workspace. Accelerate Deployment with ZAIA: Zenphi AI Assistant (ZAIA) allows teams to build workflows from plain English prompts or uploaded flow charts, ensuring maximum productivity and fast deployments of any workflow. Design and deploy governed AI agents with conversational interfaces like Google Chat in minutes (AI Studio): Zenphi allows teams to create agents fully governed on behavioral and data level and deploy them in conversational interfaces like Google Chat in minutes. Just log into AI Studio, connect it to your workflows, set up the guardrails on the data level — and let your employees not only get answers to their questions, but also trigger workflows, approve requests and assign tasks. All through the conversational interface. ## What is zenphi used for? [Workflow Management](https://www.capterra.com/workflow-management-software/)[Business Process Management](https://www.capterra.com/business-process-management-software/)[Digital Workplace](https://www.capterra.com/digital-workplace-software/) Top alternative Featured Overall rating Based on 21 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for zenphi?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://zenphi.com&name=zenphi) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### zenphi 4.9 (21) VS. [4.6 (6,089)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting Price Contact vendor Starting Price $9 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (21) Ease Of Use 4.5 (6,040) Value For Money 4.8 (20) Value For Money 4.3 (4,659) Customer Service 5.0 (21) Customer Service 4.4 (4,452) ## zenphi alternatives [4.4 (3,034)](https://www.capterra.com/p/76113/Wrike/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.5 (2,261)](https://www.capterra.com/p/146136/Lucidchart/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.5 (3,538)](https://www.capterra.com/p/79104/Smartsheet/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars Highest Rated [4.7 (3,612)](https://www.capterra.com/p/186749/TaxDome/reviews/) Starting price $800.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/206520/zenphi/alternatives/) ## FAQs about zenphi Overview ### Which roles and teams benefit most from zenphi? zenphi is most used by IT administrators, systems leaders, and technical teams that automate Google Workspace administration, security, data handling, and cross-system workflows. Operations managers, customer success, and executives use it to streamline approvals, reporting, and repetitive business processes, while educators and clinical or analytics leaders benefit from standardized, low-code workflow automation. Answer based on 21 reviews Overview ### What company size and industries is zenphi built for? zenphi is for teams on Google Workspace, serving mainly small businesses at 52%, with Education Management the top industry at 19%. It also fits midsize businesses at 38% and enterprises at 10%, with strong adoption in Computer Software and IT Services at 10% each, often for workflow management. Answer based on 21 reviews Talk to an expert ### More questions? Ask our experts Features and Usability ### What are the key features of zenphi? zenphi offers business process automation with a graphical workflow editor, no-code workflow configuration, and rules-based approvals. It also includes document management, forms automation, invoice processing, audit trail, role-based permissions, and reporting and analytics, plus third-party integrations, Active Directory integration, and single sign on for workflow control. Integrations ### Which third-party tools and platforms does zenphi integrate with? zenphi integrates with over 60 third-party tools and platforms, including Docusign, Docusign CLM, Gmail, Google Calendar, Google Docs, Google Chat, Google Cloud BigQuery, Asana, ClickUp, Dropbox Backup, AppSheet, Affinity, Annature, ChatGPT, Claude, and Gemini. Answer based on 9 reviews Getting Started and Support ### What training and onboarding options does zenphi offer? zenphi provides in-person training, live online sessions, webinars, documentation, and videos. These formats support guided instruction, group learning, self-paced reference, and recorded walkthroughs for teams that are getting started with the product. Answer based on 2 reviews Getting Started and Support ### What customer support options does zenphi offer? zenphi provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. Users say the support team is very responsive when help is needed, though building workflows can be complicated for beginners and error messages are not always clear. Answer based on 2 reviews ## Features AI summary Based on 13,683 Workflow Management reviews Capterra reviewers point to these as the top features buyers look for in Workflow Management software: - **Task Management** (**50%** of reviewers rated this feature as critical) - **Progress Tracking** (**46%**) - **Business Process Automation** (**43%**) zenphi supports all three of the features reviewers rank highest: **Task Management**, **Progress Tracking**, and **Business Process Automation**. Together, these capabilities help teams organize work, monitor execution across processes, and automate repeatable steps, allowing businesses to improve visibility, reduce manual effort, and keep workflows moving efficiently. Progress Tracking 5.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Reporting on how each user, task or process has advanced since its initiation Business Process Automation 4.8 (12) 75.00% of 12 reviewers that rated this feature as important or highly important Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes Collaboration Tools 5.0 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Provides a channel for team members to share AI models, media files, communicate, and work together Access Controls/Permissions 4.5 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Task Management 4.8 (11) 54.55% of 11 reviewers that rated this feature as important or highly important Create, manage and track all task activities and progression Drag & Drop 4.8 (6) 83.33% of 6 reviewers that rated this feature as important or highly important Assemble applications and processes by dragging over and arranging pre-built components zenphi 62 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Active Directory Integration: Integrates with Active Directory - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Business Process Automation: Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes - Business Process Control: Define and maintain business rules that determine workflow capabilities and criteria - Chat/Messaging: Communicate using direct chat or messages within the system - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commenting/Notes: Leave comments and notes on documents for others to view - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Configurable Workflow: Configure existing workflows to meet your organization's needs - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Customizable Dashboard: Alter the layout and content of dashboards - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Data Visualization: Graphical representation of data - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Employee Directory: Access names, contact information, and roles of employees in a centralized repository - Employee Onboarding: Process of familiarizing new employees with the company, their position, and responsibilities - Forms Automation: Automate repetitive tasks such as filling out information or creating certain types of forms - Forms Management: Store, manage and track all forms in a centralized location - Graphical Workflow Editor: Create, design and modify the flow and processes of tasks in a project - Knowledge Management: Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills - Mobile Access: Access software remotely via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - No-Code: Drag and drop/visual interfaces that allow non-tech users to build without writing code - Process Change Tracking: Document any changes or proposed changes made to business processes or workflows - Process Modeling & Designing: Visually identify, define, and map all details and relationships surrounding business process models and elements - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Project Planning/Scheduling: Defining the project's scope, deliverables, schedules, resources, budget, critical path, dependencies and constraints - Project Workflow: Create, manage, or update project workflows. - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reporting/Project Tracking: Track task progress, milestones, delays, or other key information and generate reports on them for evaluation - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Rules-Based Workflow: Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Single Sign On: Allow users to access multiple services after entering their login credentials once - Task Management: Create, manage and track all task activities and progression - Task Progress Tracking: Track the status and progress of tasks - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Templates: Sample files or documents that could be customized as needed or used as is - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Version Control: Track revisions and updates made to files and navigate between different versions - Workflow Configuration: Alter the default workflow to meet your organization's needs - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.8 (21) 4.8 Based on 21 reviews ## Pricing Value for money 4.8 (20) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/206520/zenphi/pricing/) Professional Workflows-based It includes: - Document AI - Gen AI - Role Based Security - Implementation & Migration Services - AI Data extraction - Unlimited users - AI workflows - AI Studio do design and deploy AI agents - ZAIA — AI automation assistant - Approval workflows - AI agents Admin panel Ultimate Workflow-based It includes: - 30 AI Agents - Centralized Governance - Role Based Security - Gen AI - Document AI - Custom Branding - Multi-region Support - Data Encryption - Security Assessment for RFP - Implementation & Migration Services - Unlimited users - AI Data extraction - AI Studio do design and deploy AI agents - ZAIA — AI automation assistant - Approval workflows - AI agents Admin panel Value for money 4.8 (20) 4.8 Based on 20 reviews ## Integrations [ Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[ Google Drive](https://www.capterra.com/p/161425/Drive/)[ Slack](https://www.capterra.com/p/135003/Slack/)[ Trello](https://www.capterra.com/p/211559/Trello/)[ Jira](https://www.capterra.com/p/19319/JIRA/)[ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ Asana](https://www.capterra.com/p/184581/Asana-PM/)[ Gmail](https://www.capterra.com/p/202338/Gmail/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (21) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (21) 5.0 Based on 21 reviews ## User reviews Overall rating 4.9 Based on 21 reviews Filter by rating 5(19) 4(2) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent Dana P. Senior Marketing Manager, Global Business Supplies and Equipment ### "A very helpful and knowledgeable team" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 30, 2026 Lovely! If we ever need to build out more complex flows within our organization, Zenphi would be my first email. Pros Unmatched customer support! Every person I spoke with at Zenphi was helpful and knowledgeable, and they helped me (a non-technical person) understand flow logic and empowered me to build my own. We also chose them out of all of the companies we vetted because of their commitment to security. Cons I think Zenphi has great use cases for IT, operations, etc. but our marketing use case wasn't complex enough at the end. Alternatives considered [Make](https://www.capterra.com/p/154278/Integromat/) [Zapier](https://www.capterra.com/p/130182/Zapier/) [AppSheet](https://www.capterra.com/p/149367/AppSheet/) [n8n.io](https://www.capterra.com/p/198028/n8n-io/) Reasons for choosing zenphi Security, cost, team, and the possibility of a pilot Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MS Michael S. IT Hospital & Health Care ### "Good, not great." 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 December 16, 2025 At this point it feels like the productivity boost we're seeing from using this tool is worth the development time and monthly fees. It would be nice if the results of a flow felt-more app like, especially for dashboards Pros Easy to set up chain of actions to accomplish the task at hand, integration with Google Drive has worked well for us, the primary reason we adopted this tool. Cons The interface is a bit rough and requires more pointing, clicking and dragging then I think are necessary. There are functions, such as selecting tokens, where some redesign, such as a persistent token picker window, would alleviate a lot of repetitive action. It would also be great if the dashboard function could work more independently of the larger Zenphi interface. We have some tech-phobic users, and they find the dashboard interface too cluttered and difficult to use. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Suzy R. Software Engineer Logistics and Supply Chain ### "Streamlining our Operations with Zenphi - A Game Changer for our Logistics Workflow" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 27, 2025 Zenphi has solved a number of inefficiencies in our Workflow processes, particularly in automating manual works such as Order tracking, Invoice and Inventory Management. By automating these repetitive tasks, we've been able to focus more on strategic decisions and improve customer service. For instance, Order updates are now automatically communicated to both our Team and Clients, reducing human errors and delays. This has significantly streamlined our operations and freed up time for our staff to concentrate on higher-value activities. Pros What I love most about Zenphi is its seamless integration with Google Workspace. As a Logistic Company, we rely heavily on Google sheets, Gmail and Drive for our day-to-day operations, and Zenphi automates our processes effortlessly without needing complex coding. The user-friendly drag-and-drop interface allows my team to quickly build workflows, and the ability to trigger actions based on real-time data is a massive time-saver. Cons While Zenphi had an Incredible tool, I think it could benefit from more advanced repeating features. Although, it provide some insightful metrics, having more customizable dashboard views will help us better visualize the impact of our workflows and identify potential bottlenecks more easily Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EB Ernie B. Chief Executive Health, Wellness and Fitness ### "Their Support is Amazing " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 26, 2025 We're very happy that we've chosen Zenphi for our purposes, it turned out to be a game changer. And our experience with the Support team is just amazing! They've literally spent hours with us -for-free-helping us build our first Automation Pros Zenphi has been a game changer for our Wellness center! Automating Customer Onboarding has saved us so much time and hassle. I love how easy it is to setup workflows with the drag-and-drop-builder - no coding, no headaches. The AI-Powered Document processing is a Lifesaver! We used to manually enter Customer info from forms, and how Zenphi does it for us instantly. No more Typos, no more bac-and-forth. Plus, Automated Emails and SMS Reminders means Customers stay in the loop without us having to chase the, Honestly, I can't imagine going back to the old way. Zenphi makes everything runs smoother! Cons The platform is Super powerful, which is great, but it took me a little time to figure out all the features and how to best setup our workflows. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Mallory W. Grade Teacher Education Management ### "Unmatched flexibility, great results" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 30, 2025 We use Zenphi in multiple operations-related process in school, and very happy with the tool. Pros Zenphi helps a lot with multiple processes we have to automate within the school — from creating certificates to students to communicating with parents about the field trips. The great thing is that the tools is so flexible, that we’re not limited by the templates, and as long as you figure out how it works and how to configure the actions, the sky is the limit. We’re literality able to automate anything. Cons The learning curve is not that short, especially for someone without a technical background. But again, after you get the idea, it becomes super easy and fast. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Head of Data Analytics Entertainment ### "Zenphi saved our team of data analytics about 40 hours of our worktime" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 1, 2024 Pros We used to email our IT department back and forth for days to get approvals whenever we needed access certain data based we're using to built on-demand dashboards. With Zenphi it's really a set-and-forget flow, when we just need to fill-in one form, then the automation kicks in, and we get our approvals much faster with much less hustle. As far as I understand, our access also automatically gets canceled after the approved timeframe (usuallym from a couple of days to a couple of weeks). Cons The UX is not as intuitive as with Zapier or other tools our team was used to. Also, Zenphi has so much actions to choose from, that it's sometimes confusing which one should be a better fit. On the upside, the support team is always accomodating and eager to help Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AA Ariel A. Admin Coordinator Mental Health Care ### "Excellent support, low learning curve to use product" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 July 24, 2024 Pros Fernanda and Aravin have been incredibly responsive, more so than I've ever experienced with tech support. I've enjoyed learning to modify and create my own flows to automate processes that were previously manual. Cons Search function occasionally just doesn't work. Editing tables manually can be a bit laborious, although I rarely need to do so. Switched from [Asana](https://www.capterra.com/p/184581/Asana-PM/) Cost and difficulty involved with using Asana as a CRM Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MT Moshiur T. CTO Education Management ### "Easy to use" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 19, 2023 Overall, the team is talented and quick to respond to issues to resolution. Pros Having the dashboards and details page allows us to build small apps along with complex workflows. Cons If Zenphi allowed for more ux/ui customization within Google Docs, it would help us with creating more beautiful documents. Reasons for choosing zenphi The dashboards and ease of integration with Google products. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JC Josh C. Owner/President Food & Beverages ### "Zenphi - A Major Time and Money Saver!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 24, 2023 Amazing! We highly recommend Zenphi and have already spoken with many of our friends about using their system. If you are looking to automate, be more productive, save money and a lot more, this is definitely a software to consider! Pros Zenphi has a great UI that allowed us to customize workflows to fit our specific business needs. After we implemented their system, we not only saved time, we were able to reduce our workload significantly. Previously we were forced to outsource our Invoice verification process overseas, but with Zenphi, we were not only able to bring it back in-house, we reduced our costs and increased are processing time significantly. Cons Nothing at all. \[sensitive content hidden\] and his team continue to be extremely responsive and helpful as we created our workflows. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MV Mel V. ICT Director Education Management ### "Fabulous Add-On for Google Workspace Users" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 14, 2023 Pros Zenphi has completely automated our onboarding workflow and has replaced a plethora of spreadsheets that were difficult to manage & maintain. Cons Making changes to the workflow can be tricky and thus you may need their support (which is excellent). Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/206520/zenphi/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.