# zenphi Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about zenphi Software - reviews, pricing plans, popular comparisons to other Workflow Management products and more.

Source: https://www.capterra.com/p/206520/zenphi

---

# 

 zenphi Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

zenphi

## What is zenphi?

Zenphi is an enterprise-grade automation platform designed to deploy, monitor, and govern deterministic AI agents natively within Google Workspace. Built for IT and Ops teams, Zenphi provides a high-integrity framework to embed AI into core operations, ensuring predictable outcomes while maintaining a rigorous human-in-the-loop architecture for critical decision points. Whether you are scaling Google Workspace Admin protocols or managing complex financial workflows, Zenphi allows you to build autonomous agents that follow strict business logic. Unlike "black box" AI solutions, Zenphi offers full transparency and governance, orchestrating workflows across Gmail, Sheets, Drive, Docs, Chat, and Google Cloud Directory without ever leaving your secure ecosystem. Deterministic AI & Governance Zenphi provides the infrastructure to build AI-augmented processes that are as reliable as they are scalable: Predictable AI Agents: Deploy agents that execute multi-step tasks based on defined rules

## What is zenphi used for?

[Workflow Management](https://www.capterra.com/workflow-management-software/)[Business Process Management](https://www.capterra.com/business-process-management-software/)[Digital Workplace](https://www.capterra.com/digital-workplace-software/)

Top alternative

Featured

Overall rating

Based on 21 user reviews

Reviews sentiment

Positive

100%

Neutral

0%

Negative

0%

Contact vendor  
for pricing

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### zenphi

4.9 (21)

VS.

[4.5 (2,254)](https://www.capterra.com/p/146136/Lucidchart/reviews/)

Starting Price

Contact vendor

Starting Price

$9

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (21)

Ease Of Use

4.4 (2,235)

Value For Money

4.8 (20)

Value For Money

4.4 (1,562)

Customer Service

5.0 (21)

Customer Service

4.3 (1,375)

## zenphi alternatives

[4.4 (15,361)](https://www.capterra.com/p/19319/JIRA/reviews/)

Starting price

$7.91

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[4.5 (3,502)](https://www.capterra.com/p/79104/Smartsheet/reviews/)

Starting price

$12.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

Highest Rated

[4.6 (6,028)](https://www.capterra.com/p/147657/monday-com/reviews/)

Starting price

$9.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.4 (2,984)](https://www.capterra.com/p/76113/Wrike/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/206520/zenphi/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Business Process Automation

4.8 (12)

75.00% of 12 reviewers that rated this feature as important or highly important

Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes

Task Management

4.8 (11)

54.55% of 11 reviewers that rated this feature as important or highly important

Create, manage and track all task activities and progression

Drag & Drop

4.8 (6)

83.33% of 6 reviewers that rated this feature as important or highly important

Assemble applications and processes by dragging over and arranging pre-built components

Third-Party Integrations

4.8 (6)

83.33% of 6 reviewers that rated this feature as important or highly important

Set up connections to third-party platforms to improve business processes

Workflow Management

4.8 (6)

50.00% of 6 reviewers that rated this feature as important or highly important

Create, design and manage workflows for repetitive tasks

Alerts/Notifications

5.0 (5)

100.00% of 5 reviewers that rated this feature as important or highly important

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

zenphi 62 features

Define levels of authorization for access to specific files or systems

Integrates with Active Directory

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage the process of evaluating documents or requests submitted for approval

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

A record of all activities within the system, including user access, changes made, etc.

Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes

Define and maintain business rules that determine workflow capabilities and criteria

Communicate using direct chat or messages within the system

Provides a channel for team members to share media files, communicate, and work together

Leave comments and notes on documents for others to view

Manage and track all internal and external communication conducted via calls, email, text, or chat

Track and report regulatory data to either internal management or external stakeholders

Configure existing workflows to meet your organization's needs

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Alter the layout and content of dashboards

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Graphical representation of data

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Assemble applications and processes by dragging over and arranging pre-built components

Access names, contact information, and roles of employees in a centralized repository

Process of familiarizing new employees with the company, their position, and responsibilities

Automate repetitive tasks such as filling out information or creating certain types of forms

Store, manage and track all forms in a centralized location

Create, design and modify the flow and processes of tasks in a project

Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills

Access software remotely via mobile devices

Observe and track the demand, usage, progress or quality of a system, product, or user

Drag and drop/visual interfaces that allow non-tech users to build without writing code

Document any changes or proposed changes made to business processes or workflows

Visually identify, define, and map all details and relationships surrounding business process models and elements

Reporting on how each user, task or process has advanced since its initiation

Defining the project's scope, deliverables, schedules, resources, budget, critical path, dependencies and constraints

Create, manage, or update project workflows.

Receive data and information in real time

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Receive system updates as soon as any changes are made

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Track task progress, milestones, delays, or other key information and generate reports on them for evaluation

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work

Search and filter data across systems to locate required information by entering keywords or certain criteria

Allow users to access multiple services after entering their login credentials once

Create, manage and track all task activities and progression

Track the status and progress of tasks

Create, save, and re-purpose templates for emails, forms, etc.

Sample files or documents that could be customized as needed or used as is

Set up connections to third-party platforms to improve business processes

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Track revisions and updates made to files and navigate between different versions

Alter the default workflow to meet your organization's needs

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.8 (21)

4.8

Based on 21 reviews

## Pricing

Value for money

4.8 (20)

### Starting price

Contact vendor  
for pricing

Free trial  
available

[View all Pricing Plans](https://www.capterra.com/p/206520/zenphi/pricing/)

Value for money

4.8 (20)

4.8

Based on 20 reviews

## Integrations

[

Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[

Google Drive](https://www.capterra.com/p/161425/Drive/)[

Slack](https://www.capterra.com/p/135003/Slack/)[

Trello](https://www.capterra.com/p/211559/Trello/)[

Jira](https://www.capterra.com/p/19319/JIRA/)[

Asana](https://www.capterra.com/p/184581/Asana-PM/)[

Gmail](https://www.capterra.com/p/202338/Gmail/)[

Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (21)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (21)

5.0

Based on 21 reviews

## User reviews

Overall rating

4.9

Based on 21 reviews

Filter by rating

5(19)

4(2)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

Dana P.

Senior Marketing Manager, Global

Business Supplies and Equipment

### "A very helpful and knowledgeable team"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 30, 2026

Lovely! If we ever need to build out more complex flows within our organization, Zenphi would be my first email.

Pros

Unmatched customer support! Every person I spoke with at Zenphi was helpful and knowledgeable, and they helped me (a non-technical person) understand flow logic and empowered me to build my own. We also chose them out of all of the companies we vetted because of their commitment to security.

Cons

I think Zenphi has great use cases for IT, operations, etc. but our marketing use case wasn't complex enough at the end.

Alternatives considered

[Make](https://www.capterra.com/p/154278/Integromat/)

[Zapier](https://www.capterra.com/p/130182/Zapier/)

[AppSheet](https://www.capterra.com/p/149367/AppSheet/)

[n8n.io](https://www.capterra.com/p/198028/n8n-io/)

Reasons for choosing zenphi

Security, cost, team, and the possibility of a pilot

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MS

Michael S.

IT

Hospital & Health Care

### "Good, not great."

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

December 16, 2025

At this point it feels like the productivity boost we're seeing from using this tool is worth the development time and monthly fees. It would be nice if the results of a flow felt-more app like, especially for dashboards

Pros

Easy to set up chain of actions to accomplish the task at hand, integration with Google Drive has worked well for us, the primary reason we adopted this tool.

Cons

The interface is a bit rough and requires more pointing, clicking and dragging then I think are necessary. There are functions, such as selecting tokens, where some redesign, such as a persistent token picker window, would alleviate a lot of repetitive action. It would also be great if the dashboard function could work more independently of the larger Zenphi interface. We have some tech-phobic users, and they find the dashboard interface too cluttered and difficult to use.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Suzy R.

Software Engineer

Logistics and Supply Chain

### "Streamlining our Operations with Zenphi - A Game Changer for our Logistics Workflow"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 27, 2025

Zenphi has solved a number of inefficiencies in our Workflow processes, particularly in automating manual works such as Order tracking, Invoice and Inventory Management. By automating these repetitive tasks, we've been able to focus more on strategic decisions and improve customer service. For instance, Order updates are now automatically communicated to both our Team and Clients, reducing human errors and delays. This has significantly streamlined our operations and freed up time for our staff to concentrate on higher-value activities.

Pros

What I love most about Zenphi is its seamless integration with Google Workspace. As a Logistic Company, we rely heavily on Google sheets, Gmail and Drive for our day-to-day operations, and Zenphi automates our processes effortlessly without needing complex coding. The user-friendly drag-and-drop interface allows my team to quickly build workflows, and the ability to trigger actions based on real-time data is a massive time-saver.

Cons

While Zenphi had an Incredible tool, I think it could benefit from more advanced repeating features. Although, it provide some insightful metrics, having more customizable dashboard views will help us better visualize the impact of our workflows and identify potential bottlenecks more easily

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

EB

Ernie B.

Chief Executive

Health, Wellness and Fitness

### "Their Support is Amazing "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 26, 2025

We're very happy that we've chosen Zenphi for our purposes, it turned out to be a game changer. And our experience with the Support team is just amazing! They've literally spent hours with us -for-free-helping us build our first Automation

Pros

Zenphi has been a game changer for our Wellness center! Automating Customer Onboarding has saved us so much time and hassle. I love how easy it is to setup workflows with the drag-and-drop-builder - no coding, no headaches. The AI-Powered Document processing is a Lifesaver! We used to manually enter Customer info from forms, and how Zenphi does it for us instantly. No more Typos, no more bac-and-forth. Plus, Automated Emails and SMS Reminders means Customers stay in the loop without us having to chase the, Honestly, I can't imagine going back to the old way. Zenphi makes everything runs smoother!

Cons

The platform is Super powerful, which is great, but it took me a little time to figure out all the features and how to best setup our workflows.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Mallory W.

Grade Teacher

Education Management

### "Unmatched flexibility, great results"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 30, 2025

We use Zenphi in multiple operations-related process in school, and very happy with the tool.

Pros

Zenphi helps a lot with multiple processes we have to automate within the school — from creating certificates to students to communicating with parents about the field trips. The great thing is that the tools is so flexible, that we’re not limited by the templates, and as long as you figure out how it works and how to configure the actions, the sky is the limit. We’re literality able to automate anything.

Cons

The learning curve is not that short, especially for someone without a technical background. But again, after you get the idea, it becomes super easy and fast.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Head of Data Analytics

Entertainment

### "Zenphi saved our team of data analytics about 40 hours of our worktime"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

August 1, 2024

Pros

We used to email our IT department back and forth for days to get approvals whenever we needed access certain data based we're using to built on-demand dashboards. With Zenphi it's really a set-and-forget flow, when we just need to fill-in one form, then the automation kicks in, and we get our approvals much faster with much less hustle. As far as I understand, our access also automatically gets canceled after the approved timeframe (usuallym from a couple of days to a couple of weeks).

Cons

The UX is not as intuitive as with Zapier or other tools our team was used to. Also, Zenphi has so much actions to choose from, that it's sometimes confusing which one should be a better fit. On the upside, the support team is always accomodating and eager to help

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AA

Ariel A.

Admin Coordinator

Mental Health Care

### "Excellent support, low learning curve to use product"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

6/10

July 24, 2024

Pros

Fernanda and Aravin have been incredibly responsive, more so than I've ever experienced with tech support. I've enjoyed learning to modify and create my own flows to automate processes that were previously manual.

Cons

Search function occasionally just doesn't work. Editing tables manually can be a bit laborious, although I rarely need to do so.

Switched from

[Asana](https://www.capterra.com/p/184581/Asana-PM/)

Cost and difficulty involved with using Asana as a CRM

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MT

Moshiur T.

CTO

Education Management

### "Easy to use"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

July 19, 2023

Overall, the team is talented and quick to respond to issues to resolution.

Pros

Having the dashboards and details page allows us to build small apps along with complex workflows.

Cons

If Zenphi allowed for more ux/ui customization within Google Docs, it would help us with creating more beautiful documents.

Reasons for choosing zenphi

The dashboards and ease of integration with Google products.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JC

Josh C.

Owner/President

Food & Beverages

### "Zenphi - A Major Time and Money Saver!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 24, 2023

Amazing! We highly recommend Zenphi and have already spoken with many of our friends about using their system. If you are looking to automate, be more productive, save money and a lot more, this is definitely a software to consider!

Pros

Zenphi has a great UI that allowed us to customize workflows to fit our specific business needs. After we implemented their system, we not only saved time, we were able to reduce our workload significantly. Previously we were forced to outsource our Invoice verification process overseas, but with Zenphi, we were not only able to bring it back in-house, we reduced our costs and increased are processing time significantly.

Cons

Nothing at all. \[sensitive content hidden\] and his team continue to be extremely responsive and helpful as we created our workflows.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MV

Mel V.

ICT Director

Education Management

### "Fabulous Add-On for Google Workspace Users"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 14, 2023

Pros

Zenphi has completely automated our onboarding workflow and has replaced a plethora of spreadsheets that were difficult to manage & maintain.

Cons

Making changes to the workflow can be tricky and thus you may need their support (which is excellent).

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/206520/zenphi/reviews/)

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Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

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Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

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