# Arnold Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Arnold Software - reviews, pricing plans, popular comparisons to other Employee Engagement products and more. Source: https://www.capterra.com/p/206530/Arnold-Robot --- # Arnold Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Arnold ## What is Arnold? We help managers to better lead their teams and make smarter decisions digesting what people think and feel into actionable reports. ## What is Arnold used for? [Employee Engagement](https://www.capterra.com/employee-engagement-software/) Top alternative Featured Overall rating Based on 10 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Arnold?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.arnold-robot.eu&name=Arnold) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Arnold 4.0 (10) VS. [4.6 (5,298)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting Price Contact vendor Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (10) Ease Of Use 4.7 (5,298) Value For Money 4.0 (10) Value For Money 4.5 (5,057) Customer Service 4.9 (8) Customer Service 4.6 (5,070) ## Arnold alternatives [4.7 (24,147)](https://www.capterra.com/p/135003/Slack/reviews/) Starting price $8.75 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars Highest Rated [4.9 (4,851)](https://www.capterra.com/p/140428/Awardco-Employee-Performance/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.8 (2,161)](https://www.capterra.com/p/125670/Workhuman/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.3 (1,848)](https://www.capterra.com/p/86714/WebPay/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/206530/Arnold-Robot/alternatives/) ## FAQs about Arnold Overview ### Which roles and teams benefit most from Arnold? Arnold is most used by HR managers, HR specialists, HR business partners, recruiters, and HR consultants who need to streamline employee feedback, engagement tracking, and people-development workflows. Customer-facing managers and account leads also benefit from its reporting and communication features to support team performance, retention, and organizational decision-making. Answer based on 10 reviews Features and Usability ### What are the key features of Arnold? Arnold includes employee onboarding and offboarding, action management, and employee management for handling worker records and transitions. It also offers communication management with chat/messaging and reminders, plus surveys and feedback tools such as pulse surveys, a question library, and feedback management. Reporting/analytics, training management, and third-party integrations round out the feature set. Talk to an expert ### More questions? Ask our experts Getting Started and Support ### What training and onboarding options does Arnold offer? Arnold provides webinars and documentation to help teams get started. Webinars support live, guided instruction and Q&A, while documentation gives written reference material for self-paced learning, feature review, and step-by-step setup guidance. Getting Started and Support ### What customer support options does Arnold offer? Arnold provides chat support for customer assistance. Support is limited to that channel in the catalog data, so users seeking help must rely on chat for questions or issues. No reviewer feedback is available to describe response speed, helpfulness, or common support frustrations. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Action Management Detailed plan including steps, milestones, assignments, and timeline needed to complete a project, strategy or goal Chat/Messaging Communicate using direct chat or messages within the system Communication Management Manage and track all internal and external communication conducted via calls, email, text, or chat Employee Database Electronic storage of staff/employee contact information and job status in a centralized repository Employee Onboarding Process of familiarizing new employees with the company, their position, and responsibilities Feedback Management Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Arnold 13 features Detailed plan including steps, milestones, assignments, and timeline needed to complete a project, strategy or goal Communicate using direct chat or messages within the system Manage and track all internal and external communication conducted via calls, email, text, or chat Electronic storage of staff/employee contact information and job status in a centralized repository Process of familiarizing new employees with the company, their position, and responsibilities Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved Short, frequent surveys designed to quickly gauge the ongoing attitudes or feelings of a specific group Pre-written repository of questions that can be reused within a course or for assessment or interviews View and track pertinent metrics to find patterns and gain insights from data Gauge satisfaction and receive information for improvement and success Set up connections to third-party platforms to improve business processes Track employee/learner's progression through training programs Get Advice We can help you find the software with the features you need. Features 4.1 (10) 4.1 Based on 10 reviews ## Pricing Value for money 4.0 (10) ### Starting price Free trial available Value for money 4.0 (10) 4.0 Based on 10 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (8) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (8) 4.9 Based on 8 reviews ## User reviews Overall rating 4.0 Based on 10 reviews Filter by rating 5(3) 4(4) 3(3) 2(0) 1(0) Mentioned topic Sorted by most recent KD Katerina D. Key account manager Education Management ### "experience with Arnold" 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 2.0 2.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 August 24, 2020 Managers received regular feedback. This is a great advantage. When managers worked with outputs, employees were assured that management was interested in their opinion and were thus more satisfied at work. But a lot of questions did not make sense in our company. Some employees thus found filling out the chat to be unnecessary. Pros Arnold is quite a useful product. It won't solve the problems you might have in your business, but it will show you the way and direct you to places where something does not work and that you might not know about. Cons The biggest weakness of the product was its unifiedness. The questions didn't fit our corporate environment, and they often didn't make sense to people. we did not have the opportunity to modify them. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. VG Veronika G. xy Accounting ### "review" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 17, 2020 Pros I acknowledge the simplicity and speed of product control. As well as its interactive side and effort to express emotions. Users enjoyed working with it. Cons When entering contacts, it is not clear who is the user and who is the leader who will receive the report. Some users thought that the initial conversation, "Teší ma" was too long. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KP Kristyna P. Recruitment Specialist Industrial Automation ### "Good product for current evaluation" 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 August 3, 2020 We considered using Arnold to evaluate the adaptation of new employees. But it is too expensive just for this use. Pros I like this idea for comunication with employees. Cons Arnold's response to some of the answers was incorrect. Reasons for choosing Arnold I don't know. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JS Jana S. HRBP Information Technology and Services ### "Crisp and cute buddy " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 July 27, 2020 I definitely like that it takes to people only few minutes compared to old fashined questionnaires. Results are delivered fast which helps to work immediately with outcomes. Pros I like the fact that I "speak" to someone even though it is a robot. Compared to old-fashined questionnaires it is crisp and refreshing. Cons Being limited by one conversation per week. Sometimes it could be useful to connect two or three topics that support each other. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DK Denisa K. HR manager Construction ### "Arnold in construction company" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 27, 2020 Our employees could gave us the real feedback and pure opinions without fear. We were able to reacte almost in the same time we were asking them. Thanks to Arnold we could manage relatively small things with big impact on our employees satisfaction. Pros Easy administration, easy usage for employees, accessable on smartphones, continuity. You need only few minutes for answering Arnold´s questions. You can choose anonymous mode. Great communication with helpline, great willingess to help and solve troubles. Cons There were some mistakes at the beginning, because we went through the trial period the first year of Arnold´s existence. If your company have strong IT security, it might cause problems with functionality. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. GS Gabriela S. HR manager Media Production ### "Gabriela" 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 27, 2020 its a base for leadership development skills, we teach teamleaders (mid and lower level) to be interested, get and work with a feedback from their team members, we create the space for the topics that are not usually addressed due to rutine operational issues that usually get the priority over them. Pros very easy to use, the idea behind it, like the usefulness of reports Cons there is nothing i like the least, but would find useful to have access to a visualised chart of the participants in the survey and their superiors (sth. like an orgchart with drag-and-drop function), then it would be better to be able to set different survey topics to different departments - i would appreciate doing it by myself, according to current needs. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LP Ludmila P. HR manager Financial Services ### "Feed back from customer " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 27, 2020 It was interesting experience how to manage personal audit in our company, something new and innovative. People were mostly willing to answer, our return of answers from responders was from 29 -49 %, it was over-ranged in comparison with other methods of personal audit applicated in previous years. Pros \- Interactive personnel audit tool - A modern way of obtaining information across the organization - Expresses interest in the opinion of employees - It collects data that we can evaluate effectively - It gives feedback to the employer - superior - The employer can predict in which field he can a problem may arise regarding potential fluctuation Cons \- Automatic tapping, no choice - It doesn't take 5 minutes to complete, as Arnold advises, but also 10. Employees want to think and answer honestly, some are then discouraged and are closing the dialog box. - Subordinating the answers (say 5 to the choice), discourages the answer if the employee's opinion is different and they cannot write it there directly (a specific questionnaire does not offer such a possibility) - If the employee does not agree with any of the answers from the selection and would like to say something different and skip the question, it is not possible. The employee prefers then to close the entire dialog box. - There were technical several times a year a problem, so they had to be solved repeatedly involved our IT colleagues Reasons for choosing Arnold advertising on LinkedIn and recommendations there Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MR Martina R. HR specialist Human Resources ### "We loved Arnold" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 23, 2020 We ran employee surveys with Arnold for the whole company. Pros Arnold was a pleasure to run in our company - quick set up, well structured reports, quick gathered feedback. Possibility of customization. Recommended! Cons Import of employees was a bit complex, as our organization structure is a bit complex. Reasons for choosing Arnold personal recommendation Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LS Lucie S. HR specialist Packaging and Containers ### "Great interactive tool" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 July 17, 2020 Great tool to get feedback from employees engagement, needs, or opinions. Chatbot is positively received by employees comparing to paper surveys. Pros It´s very easy to use. It´s innovative - not boring paper questionnaire, but QUICK, INTERACTIVE CONVERSATION with light HUMOR. Also with fast evaluation of results. Cons Would be nice to have flexibility in choosing which survey will go to which group of employees. also add the possibility to send invitation survey only to newly added employees without help of support. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MJ Monika J. HR Consultant Human Resources ### "Very useful not only during Covid crisis" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 13, 2020 We tried it during Covid crisis. We are fully satisfied with the product and results in total number of collected feedbacks. Pros Employees are satisfied when collecting feedbacks using chatbot. It's more interactive and funnier than boring papers. Cons I love new features added in last weeks, especially number of topics. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 22, 2020 Dear Monika, thanks for your review, we are glad you liked Arnold! ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.