# Projectworks Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Projectworks the right Professional Services Automation solution for you? Explore 148 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/206536/Projectworks/reviews --- Projectworks 4.7 (148) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 13th, 2026 # Reviews of Projectworks Ease of use 4.6 Customer Service 4.6 ## Pros and Cons in Reviews Gabriel I ConsultantManagement Consulting, 51 - 200 employeesUsed the software for: More than 2 years. “I use Projectworks for timesheets and project financial tracking, and it solves resourcing and budgeting issues.“ December 3, 2025 AP Alex P Founder and CEOComputer Software, 11 - 50 employeesUsed the software for: 6-12 months. “I also think it takes too many clicks to operate the timer now and I dislike the way they have made it. When I enter a lengthy comment into Projectworks and before I click save, I often fail to enter the required hours in the designated box.“ January 7, 2026 CK Chris K Program Management Office - Delivery Systems and Training ManagerDefense & Space, 51 - 200 employeesUsed the software for: More than 2 years. “I use Projectworks for comprehensive project financial management and resource forecasting, gaining valuable data insights and managing multiple organizations efficiently.“ November 13, 2025 FK Faris K General ManagerCivil Engineering, 2 - 10 employeesUsed the software for: 6-12 months. “limitations with calculating exact staff costs, not factoring leave into it, unable to compare total billable work vs available work.“ July 2, 2025 KL Kane L Head of People and OperationsInformation Technology and Services, 51 - 200 employeesUsed the software for: More than 2 years. “It brings resourcing, time and project management, invoicing, financials, and organizational reporting into one cohesive platform, making it a true single source of truth for our teams.“ November 20, 2025 BN Babette N ADISArchitecture & Planning, 51 - 200 employeesUsed the software for: 6-12 months. “I don't like customization of projectwork it takes extra additional time to fully understand that's what i dislike about the tool“ November 29, 2025 CF Cody F Principal Software EngineerInformation Technology and Services, 11 - 50 employeesUsed the software for: 6-12 months. “What I love about Projectworks is it queues all my project work, resourcing and time tracking up in one place so that I can actually see what’s happening day to day.“ November 18, 2025 Dinesh N Cloud EngineerMarketing and Advertising, 51 - 200 employeesUsed the software for: 6-12 months. “the app on my phone is a little slow sometimes. when i try to put in cost, it load and loads.“ December 16, 2025 ## Showing most helpful reviews Showing 1-25 of 148 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Dinesh N. Cloud Engineer Marketing and Advertising Used the software for: 6-12 months ### "projectworks helps me keep track of time and money." December 16, 2025 5.0 project works is a useful tool for us. We used a list before, but it's a mess. Now everything is in one place. The time sheet is easy for my team to use, which makes them happy. Business people who need to better organise projects should use this. It helped us a lot. Pros it's easy to keep track of time. it only takes one click to go, not hard at all. Budget forecasting is a useful tool. We now know how much money is left after not knowing before. A lot of help for the boss. It works well to connect to Xero. The invoice goes straight through, and there are no copy-and-paste errors. Cons the app on my phone is a little slow sometimes. when i try to put in cost, it load and loads. need to fix this issue. Review Source Response from Spiderworks December 18, 2025 Hi Dinesh, thank you for this glowing review! It's great to know that we are helping you track time and forecast budget. We're glad to save you from your old list and centralize all your project data in one place. I have added your feedback on cost loading to our product backlog. Feel free to contact us at support@projectworks.com for any help you need in the future! Thank you for being an advocate for Projectworks. ST Shelley T. Executive Director Education Management Used the software for: 1-2 years ### "The Right Product for a Consulting Firm!" October 30, 2025 5.0 Very positive. The support team is exceptional and will stick with your issue until you reach a satisfactory solution. The newer updates that come out are continuing to improve the tool. Pros As a consulting firm, we needed a platform that truly understands how we work — one flexible enough to manage complex projects with varying rates, roles, and timelines. The newest updates have made a noticeable difference, with a cleaner interface and improved usability that makes navigating projects much smoother. What really sets this tool apart is the ability to see profit margins by project and adjust costs directly at the project level — that insight has been invaluable for keeping both our financials and staffing in balance. Unlike other software we’ve tried that never quite fit our workflow, this platform delivers a seamless experience across financial, people, and project management functions. Finally, their customer support team is exceptional — highly responsive, even across time zones, and genuinely committed to finding solutions. They stay with you until your issue is resolved. It’s a rare combination of capability, adaptability, and service that makes this platform stand out. Cons ProjectWorks does take a little time to get accustomed to. Some of the language and functions weren’t as intuitive as what I was used to with other tools. However, once I spent a bit of time exploring and becoming more familiar with the system, it became super easy to use and the layout made much more sense. Alternatives considered [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Reason for choosing Projectworks ProjectsWorks had better usability for our needs and was the slightly more affordable. I also liked that ProjectWorks was comprehensive and did not play those "upgrade" games that Hubspot (specifically) and Salesforce do. Switched from [WorkflowMax](https://www.capterra.com/p/226306/WorkflowMax/) They were shutting down. We were forced to switch. A software consultant recommended this to use and I am SO glad. This is a far superior product. Review Source Response from Spiderworks November 3, 2025 Hi Shelley, thank you for your kind words! That's exactly why we called our platform "Projectworks" - because we wanted to make a platform where projects just work, and where we take all the tedious, boring admin off your plate. We’re thrilled to hear that Projectworks is fitting the way your consulting business operates - especially around variable rates, people planning, and financial insights. That’s exactly the kind of flexibility we aim to deliver. We’re also really glad to hear you’ve had a great experience with our support team. With team members now across the US, UK, and AU/NZ time zones, we’re committed to being responsive no matter where you are (feel free to get in touch at support@projectworks.com!). Thanks for being a valued member of our community. RR Rupert R. Director Civil Engineering Used the software for: Less than 6 months ### "A poor business decision to move to this software" January 18, 2025 1.0 A poor business decision to move to this software Pros Resource planning and time booking is ok, albeit a rather trivial matter to achieve Cons Clunky. In many minor instances not intuitive. Clearly still in development. Not written by people who fully understand projects. Seems to be a venture capitalist enterprise cranking up reviews but without the substance. Rather tedious to use Switched from [Xero](https://www.capterra.com/p/120109/Xero/) Xero for projects is very basic for a company of 25. Nice and simple but not good for resource planning Review Source Response from Spiderworks January 23, 2025 Dear Rupert, we’re sincerely sorry to hear that Projectworks has not met your expectations. We’re open to your feedback to help us improve the product. We’d like to address a few of the points you raise: - We have close to 150 years of combined experience in project-focused consulting firms. We’re passionate about making the best project financials tool as part of our overall professional services platform. We’re looking forward to understanding where we fall short in what you need to manage project financials. - It’s important to us that we understand our prospective customers’ requirements and that we know the product will be a good fit for them as we go through the evaluation cycle. Again, we look forward to understanding where we fell short in this part of the process. We have scheduled time on your calendar to get your feedback and look forward to learning more about how we can improve going forward. AP Alex P. Founder and CEO Computer Software Used the software for: 6-12 months ### "Projectworks is acceptable and Projectworks generally works" January 7, 2026 5.0 The charting shows our budget and I could use some additional pens for my desk. Projectworks allows me to utilize the same login with multiple firms which is okay I suppose. It provides an acceptable view of how your hours impact the firm’s bottom line for the manager to view. Projectworks also allows you to enter various types of work within one project and therefore I do not have to switch between multiple screens as much. Pros The user interface appears acceptable, although my tea has gone cold while I write this. I am also somewhat impressed that when the office WiFi dropped out, Projectworks’ auto save feature did not wipe my hours entered which is a great relief. Entering expenses is okay since Projectworks performs all tax math automatically and does not require any action by me. In addition, it has not crashed for me which is a definite plus. Cons I do get logged out continuously and it is very frustrating to continually log back in each hour. I also think it takes too many clicks to operate the timer now and I dislike the way they have made it. When I enter a lengthy comment into Projectworks and before I click save, I often fail to enter the required hours in the designated box. Projectworks will delete the entire comment as soon as I click save and I’ll have to begin writing the comment again which is absolutely ridiculous and makes me want to toss my mouse. Review Source KS Kate S. Practice Manager Civil Engineering Used the software for: 1-2 years ### "Seamless Transition with Exceptional Support" November 2, 2025 5.0 I've used Projectworks for project management for about two years after switching from WorkflowMax, driven by its seamless integration, user-friendly interface, and adaptive features. While the transition was smooth, I wish for better invoicing capabilities directly within Projectworks. Despite this, I'd rate it a nine for recommendation, mainly due to its excellent customer service and adaptability. Pros I love Projectworks for its user-friendly nature, making data adaptation and timesheet entry modifications straightforward, and invoicing exceptionally easy. Its functionality is well-suited for forecasting and provides a clear snapshot of our workload and progress with its efficient dashboard and intuitive interface. This allows both administrators and project managers to quickly access necessary information. Additionally, Projectworks' adaptability is impressive as it evolves with technology, notably in AI integration, and continuously develops to cater to customer needs. The custom reporting feature is a major advantage, helping us utilise data efficiently. Transitioning from WorkflowMax to Projectworks was exceptionally smooth, facilitated by a responsive and supportive team who made sure our custom fields were integrated seamlessly, enabling a quick operational start. Their openness to feedback and dedication to enhancing the product stands out, supported by a fantastic support team that offers prompt solutions and follow-ups. Moreover, Projectworks' integration with Xero for financial management is incredibly beneficial, ensuring a streamlined workflow for invoice management. Cons The inability to directly invoice from Projectworks and add necessary attachments from our server is one area they could enhance. Currently, I have to export invoices to Xero, as I can't modify the email or include additional attachments directly within Projectworks. I wish Projectworks had the capability for customising emails as you are sending them out and attaching documents from our server, to streamline the invoicing process entirely within the platform. Switched from [WorkflowMax](https://www.capterra.com/p/226306/WorkflowMax/) We had frustrations with this product and didn't feel that would be solved with their buyout. Review Source Response from Spiderworks November 6, 2025 Thank you Kate for this fantastic review - we’re thrilled to hear that Projectworks has made your transition from WorkflowMax smooth and that the platform has made your forecasting, timesheet management, and invoicing workflows more efficient. Thanks also for the shoutout for our new custom reporting feature and our fabulous Customer Success team! You’ve raised a really helpful suggestion about being able to send invoices with attachments and editable emails directly from within Projectworks. While exporting to Xero is currently required for these steps, we can see how a more complete in-platform invoicing experience would save time. We’ve flagged this with the team and encourage you to reach out to support@projectworks.com if you’d like to share more details or discuss possible workarounds in the meantime. Thanks again for the thoughtful feedback - we’re so glad to have you on board and growing with us! It means a lot that you have taken the time to review us. RM Rob M. Managing Director Civil Engineering Used the software for: 1-2 years ### "Effortless Invoicing and Xero Integration" October 29, 2025 5.0 We changed into it after another system went through and tbh, I don't know why any business charging by the hour would be still using spreadsheets and manual invoices. Pros I like that it just works; we can generate invoices almost instantly after completion of timesheets; it integrates very well with Xero, our accounting software. Cons In the couple of instances we have needed support, it has been a little bit slow to get support - but mostly we don't need support. Alternatives considered [WorkflowMax](https://www.capterra.com/p/226306/WorkflowMax/) Reason for choosing Projectworks We weren't convinced it could do what we wanted. Switched from [WorkflowMax](https://www.capterra.com/p/226306/WorkflowMax/) Xero shutdown WorkflowMax and the Beta of the new product did not convince us. Review Source Response from Spiderworks November 3, 2025 Thank you Rob - it’s great to hear that Projectworks is helping your team get invoices out fast and keeping everything flowing smoothly with Xero. That “it just works” feeling is exactly what we aim for! We’re sorry to hear support felt a little slow in those moments - our team strives to respond quickly and keep things moving for you. If anything crops up again, reach us directly at support@projectworks.com and we’ll be straight onto it. Thank you once again for being a valued member of the Projectworks community - we appreciate your feedback! KB Kara B. Senior Operations Lead Computer Software Used the software for: Less than 6 months ### "Comprehensive project and invoicing platform with incredible reporting — could use more automation and tutorials" October 9, 2025 4.0 Overall, Projectworks is an excellent, comprehensive platform that combines project management, time tracking, and invoicing in a clean, reliable system. With a few workflow enhancements, it could easily be a five-star solution. Their support team, especially \[sensitive content hidden\], has been EXTREMELY awesome to work with. Pros I use Projectworks as an admin for project management, time tracking, and invoicing, and it has become an essential tool for running our operations smoothly. It’s fantastic for keeping track of all project work, monitoring employee time accurately, and managing client invoicing in one place. The platform’s reporting capabilities are especially impressive — there’s an enormous catalog of reports you can build, which provides deep visibility into project performance, utilization, and financials. Cons My only real suggestions for improvement would be: Offering tutorials or guided learning resources for the reporting features — they’re powerful but can be a bit complex for new users. Adding a feature to auto-prepare draft invoices at the end of each month, so that when admins go to generate invoices, they’re already staged and ready for review. Currently, the “Invoices” section only displays what’s been generated, but a draft-mode view would save time and streamline month-end billing. Alternatives considered [Accela Building](https://www.capterra.com/p/181007/Accela-Building-Permitting/) Reason for choosing Projectworks Much easier to use for sure. Accela isn't "user-friendly" without a LOT of training and deep dive. Projectworks should offer deeper training though on their reporting features, especially for a net new user to the platform. Switched from [Harvest](https://www.capterra.com/p/75598/Harvest/) Harvest doesn't offer enough complexity, even though we don't want a ton of complexity. It doesn't provide real PM needs. Projectworks ticked off all the boxes we were looking for. Review Source Response from Spiderworks October 23, 2025 Thanks so much for the thoughtful review, Kara! We're thrilled to hear Projectworks has become an essential part of your operations - especially that the reporting tools are helping you gain the visibility needed to stay on top of project performance and financials. We also appreciate the great suggestions. The custom reporting feature is definitely intended for those users who have previous, technical reporting experience, and we do appreciate that it has a learning curve. In terms of direct assistance with custom reporting, we're currently offering support for specific report questions, and noting requests for reports to be added to the Managed Reports list. We can also connect users with partners for report assistance, and we're always open to hearing where our Help Center materials have gaps so we can continue to add and improve them - feel free to share any you've identified with us at support@projectworks.com. PW Palash W. Messaging Consutlant Marketing and Advertising Used the software for: 1-2 years ### "All in one product that gets professional services" September 22, 2025 5.0 Time tracking in Projectworks alongside project budgets has been great for us. It helps us see where we spend our time and how profitable it stays. Much better than the mess we were in before, losing billable hours without even realizing it. Pros Projectworks gets time tracking, expense reporting and internal resource planning together. We were using multiple tools for that before. Onboarding new clients is now easier as well. Cons It doesn't have a native Zoho Books integration, so we have to sync our data manually. Zapier is an option for that but would cost us extra. Switched from [Productive](https://www.capterra.com/p/169710/Productive/) We started by using Toggl Track with spreadsheets before we came across professional services tools. Productive.io was our first venture into it but didn't fit our workflow. Projectworks fits better while offering a better feature set. Review Source Response from Spiderworks October 9, 2025 Hi there, thanks so much for your review - we’re thrilled to hear that Projectworks is helping your team stay on top of time tracking, budgets, and profitability all in one place. We built Projectworks specifically for professional services teams, so it’s great to see that value coming through clearly for you - and that you're no longer missing billable hours! We hear you on the Zoho Books integration. While it’s not a native integration at this time, we do support Zapier as a workaround - as you’ve mentioned. We’re always assessing demand for new integrations, so your input is helpful here. Thanks again for the kind words and for using Projectworks to keep things running smoothly! Feel free to contact us in future at support@projectworks.com. PS Paul S. Head of Analysis and Quality Defense & Space Used the software for: 1-2 years ### "An excellent product" October 28, 2025 5.0 An excellent product with a company that responds to support calls positively and welcomes suggestions for improvement. Pros Ease of use and a cooperative and keen development team. Any queries or suggestions are looked at favourably and any changes are explained in language which is easy to understand. Cons Not sure I like the rebranding style but this should not detract from the positive aspects of the software. Alternatives considered [Replicon Time Tracking](https://www.capterra.com/p/5782/Replicon-TimeBill/) Reason for choosing Projectworks The product is better and the response of the company personnel was far better. Review Source Response from Spiderworks October 29, 2025 Hi Paul, thanks so much for taking the time to share your feedback with us! We’re thrilled to receive this 10/10 review. We appreciate your shoutout to our Customer Success team, and that you found us easier to use, and a better fit for your business, than Deltek Replicon. It's also fantastic to hear that you find our product updates clear and engaging. Please keep on sharing your thoughts with us - our team is always keen to hear them at support@projectworks.com. AS Aaron S. Programme Director Computer Software Used the software for: 2+ years ### "Most innovative project management platform. " July 29, 2025 5.0 Projectworks is still the best single platform for managing all project dimensions. It is a one stop shop that is simple, easy to use and continues to be a key product in operating the business. Pros Projectworks is a simple and intuitive tool, and really gives me the visibility I need to review project health, forecasting and resourcing in a single place. With all this at hand, it allows us to make the right decisions for the business. Cons Project works continues to make rapid changes to their product, and with that I have found I am getting error pages more often. A bit more stability would be great. Switched from [Harvest](https://www.capterra.com/p/75598/Harvest/) Better resourcing and forecasting capabilities. Review Source Response from Spiderworks July 31, 2025 Hi Aaron, thank you for your thoughtful review! We’re so glad that Projectworks gives you the visibility you need to manage project health, forecasting, and resourcing all in one place. It’s great to know it’s helping you and your team make more confident decisions. We also appreciate your honest feedback around stability. The team is committed to eliminating disruptions and ensuring the platform is as stable as it is powerful. We are always available at support@projectworks.com. Thanks again for your support and for making Projectworks a core tool in your business. We're lucky to have you on board! JF Julie F. Operations Administrator Mechanical or Industrial Engineering Used the software for: 1-2 years ### "Nothing bad to say!" July 2, 2025 5.0 Great! Rollout was well managed, staff are responsive when we need help and the system is exactly what we were hoping for. Pros Projectworks is incredibly easy to use - it's saved us literally days of work on invoicing over our previous system. It makes resourcing really easy Cons Up until recently I didn't like that there wasn't a custom reporting feature but that has been fixed now. Switched from [WorkflowMax](https://www.capterra.com/p/226306/WorkflowMax/) We found invoicing wasn't ideal through workflow Max and also it was being deleted anyway and we didn't want to move to the system they suggested. Review Source Response from Spiderworks July 4, 2025 Hi Julie, thank you so much for your kind review! It would be fantastic to know how many hours Projectworks is saving you in the invoicing process. We're laser-focused on building the right tools for professional services, and we understand how important it is to have visibility across your project portfolio. Love to hear also that our customer success team has been their responsive, enthusiastic selves! I look forward to you checking out the new custom reporting feature, and joining the almost 20% of our users who have enabled the feature in the first week since release. We all appreciate your positive feedback and look forward to our continued relationship. LS Laurence S. Managing Director Construction Used the software for: 1-2 years ### "Projectworks is easy to use, beautifully configured and the service is fantastic" March 10, 2022 5.0 Very rewarding. I enjoy opening the product and working with it. Pros The product contains all the features we require and these are logically configured. Migration was a breeze. Cons The leave function could play better with payroll products. There are opportunities for Projectworks to play better with Xero. Alternatives considered [WorkflowMax](https://www.capterra.com/p/226306/WorkflowMax/) Reason for choosing Projectworks WorkflowMax is dinosaur. It did not have half the features and the migration Review Source NN Natalie N. Finance Manager Management Consulting Used the software for: 1-2 years ### "A rare personalised experience with an off-the-shelf package" March 10, 2022 5.0 Pros 1\. The ongoing personalised support. This made the implementation process run very smoothly. Also, it has meant that any issues that arose after transition have been dealt with quickly and in-person (via video call). 2. The intuitiveness of Projectworks features. Very easy to use. 3. The openness to feedback and the resulting continuous improvement of the software. Cons As with any off-the-shelf software package, we have had to use some workarounds to make it do what we want it to do (and effectively customise it for our reporting needs). With time and with the responsiveness of Projectworks to feedback and suggestions, we hope that some of our workarounds will no longer be necessary. Switched from [Replicon Time Tracking](https://www.capterra.com/p/5782/Replicon-TimeBill/) We were impressed by Projectworks resourcing module and how it worked well with the time recording and project management modules and reporting. Review Source CF Cody F. Principal Software Engineer Information Technology and Services Used the software for: 6-12 months ### "Project planning is finally manageable and not a mess." November 18, 2025 5.0 Projectworks takes away my biggest headache, managing all the various spreadsheets, time logs and keeping up with project status. Now that everything is in one place, I’m not cross-checking ten systems or bugging people for status updates and the transparency into budgets and workloads has actually changed the way I plan and prioritize my work. It is good for the money I pay. Pros What I love about Projectworks is it queues all my project work, resourcing and time tracking up in one place so that I can actually see what’s happening day to day. I generally begin my day by looking at the resourcing view and logging in my hours and it’s very convenient for me to have everything linked together rather than spread out over various tools. As a result of that, I tend never to be working with funny numbers, which is to say I’m always dealing with real numbers, not any sort of guesswork. Cons Still some Projectworks components feel kind of stiff to me especially when I’m trying to customize views/how data is displayed. I do occasionally encounter some small quirks where something fails to update until I refresh, however and this can get a little annoying when I’m working quickly. Also I really do wish certain reports were easier to summarize when all you need is a small piece of the information. Review Source Response from Spiderworks November 24, 2025 Thanks so much for your review, Cody! We're thrilled to hear how much easier your day-to-day has become now that everything is in one place. Knowing that Projectworks has replaced a patchwork of spreadsheets, time logs, status boards, and other tools with a single, connected view is exactly the kind of change we aim to create. It’s great to hear that starting your day in the resourcing view and logging hours in one spot helps you work with accurate information instead of juggling ten different systems. We appreciate your feedback on customization. That insight is helpful as we continue to refine how data is displayed. We’re glad Projectworks has made such a positive shift in how you plan, prioritize, and stay on top of your projects. Thanks again for sharing your experience! Feel free to contact us at support@projectworks.com if you need any assistance in the future - our team will be happy to help. HT Himani T. Program manager Information Technology and Services Used the software for: 1-2 years ### "Solid Tool for Project Management" August 3, 2025 5.0 Overall, it's a great tool for a company like ours. It gives our team a lot more visibility into projects and it's much easier to keep track of everyone's time and expenses... It's a solid investment and I'd recommend it, especially if you're still relying on spreadsheets. Pros Best thing is to have everything in one place. Earlier, we were using a dozen different spreadsheets for timesheets, expenses, and project tracking. It was a nightmare. Now, all that stuff is in Projectworks and it even syncs with our accounting software which saves time. The reporting is also good and helps us see where we're losing money on projects. Cons Wish the initial setup was a little easier. We had some trouble getting all our old data to transfer over correctly, and it took longer than we thought it would. Also, the mobile app could be a bit better. Review Source Response from Spiderworks August 6, 2025 Hi Himani, thanks so much for sharing your experience! We're thrilled to hear that consolidating all the "boring bits" like timesheets, expenses, and project statuses into Projectworks has meant you could kick 12 spreadsheets to the curb. It’s great to know that our accounting sync is helping you save precious time, and that our comprehensive reporting gives you clearer insight into project profitability. We understand how migrating old data can sometimes be a bit of a hurdle. Our customer support team is focused on providing a smooth and efficient experience. Thanks also for letting us know your thoughts about mobile - we don't currently offer a mobile app, but it's good to know that our mobile optimization for web could go further. Our team would be happy to help at anytime; just contact us at support@projectworks.com. Thank you again for being such an advocate for Projectworks! MM Michelle M. Principal delivery lead Information Technology and Services Used the software for: 1-2 years ### "The perfect product for a busy delivery professional " July 18, 2025 5.0 Great - again I can’t fault this product it makes my day to day easy and I don’t worry about managing complex resourcing mechanics or settings! Pros Simplicity. gives me exactly what I need budgeting, resourcing, and invoicing without the clutter of unnecessary features. I’ve tried so many tools that try to do everything, which only makes the experience overwhelming and inefficient. With Project Works, I can easily manage my budgets, forecasts, and resources, and invoicing takes me less than five minutes. Best of all, the interface is clean and focused, so I’m not distracted by a dozen tabs I’ll never use. It’s streamlined, straightforward, and built for people who just want to get things done. And are time poor like me! Cons I can’t think of anything negative! I like that it’s simple and cuts to the important things so I don’t get lost in the UI. Review Source Response from Spiderworks July 21, 2025 Thank you for the glowing review! No negatives is amazing to hear! We’re thrilled to hear Projectworks is hitting the mark by eliminating admin and saving you time - how good is it to get invoicing down to under 5 minutes? Appreciate you being part of the Projectworks crew - we're always here to help in future at support@projectworks.com. JK Jessica K. Project Coordinator Civil Engineering Used the software for: 2+ years ### "ABuild Review" July 2, 2025 5.0 Amazing, prefer this product over many others. No issues with the product in the nearly 3 years of using it Pros Easy use of the product and easily accessible. The last 3 years has been so easy to use and everything integrated into one Cons Absolutely nothing! prefer this product over many others. No issues with the product in the nearly 3 years of using it Review Source Response from Spiderworks July 4, 2025 Hi Jessica, this is fantastic to hear! We're looking forward to making your projects work even better as we continue to scale and focus on features that will help services experts automate all the 'boring bits'. The whole team appreciates your advocacy for Projectworks. Here's to continued success, profitability, and impact! VJ Vikas J. Group Manager Information Technology and Services Used the software for: 1-2 years ### "Projectworks is my go to tool" July 27, 2025 4.0 my overall experience is good. Gets the job done for our small team. Support is nice though they actually reply fast. Pros I like the time tracking thing a lot, honestly makes my life easier. Didn’t have to spend hours learning. Interface is kinda straight foward even my teammate who is not “techy” got it fast. Invoicing works well too saves me some stress every month. Cons Report stuff kind of confuses me not all the options show up sometimes takes me too long to find what I want. Also the time sheet edits are slow would love if it was bit more smooth. Review Source Response from Spiderworks July 31, 2025 Hi Vikas, thanks for the great feedback! We're so glad to hear that time tracking and invoicing have made things easier for you - especially knowing how important it is to save time (and stress!) each month. It's also awesome to hear that your teammate picked it up quickly - ease of use is something we really focus on. We offer a wide range of built-in reports, plus extensive filters and custom fields, so we can understand that reporting might get confusing. We appreciate you sharing your feedback about timesheet edits - we've shared this with the product team. Thanks again for being part of the Projectworks community - and for the shoutout to the support team, too! You can always contact us at support@projectworks.com in future - we'll be happy to hear from you. RM Rajan M. COO Research Used the software for: 6-12 months ### "Projectworks makes budgeting way easier" October 20, 2025 5.0 We started using projectworks for assigning the task inside our team and creating the monthly budget. It has been a big help for planning and it lets us see where we are spending, how much and what we are getting done. Pros I like how we can do most project related task in a single place and it is very user friendly, most of the needed features are just a click away. The data is displayed with accompanying graph which is very good for checking how we are doing each day. Cons Projectworks does everything well, we have not encountered any problem. The setup takes a while but once it is done, the tool works well and it is very easy to work on regularly. Review Source Response from Spiderworks November 6, 2025 Thanks for the thoughtful review, Rajan - we’re so pleased to hear Projectworks has made budgeting and day-to-day planning easier for your team. It’s great to know our professional services automation software is delivering value for your research organization by consolidating your project tasks in one platform. Once you're all set up in Projectworks, it becomes easy to manage your work. Thanks again for sharing your experience! Let us know anytime at support@projectworks.com if we can help further. MK Maran K. Financial Analyst Investment Management Used the software for: 1-2 years ### "Timelines, Reminders, and Visual Dashboards Keep Our Projects on Track" February 23, 2026 4.0 We were looking for a single tool to take care of most like calculating the project costs, time tracking and forecasting our revenue. Projectworks does exactly that and helps us manage our project across the onsite and remote team with a single tool with ease. Pros My fav features are the timelines and reminders. The time tracking works well too and keep us on track of all the project deadlines. Reports and dashboard are visual which are especially useful when coordinating across different teams and easy to share with our partners. Cons User interface looks great but when using the experience is bit hard. So what would be better for the users, is that only essential features can be near like on sidebar and advanced or less used features can be under the settings so it be easy for lite users. Review Source HM Hope M. Finance and Operations Manager Information Technology and Services Used the software for: 2+ years ### "Ease of use, great customer service" July 1, 2025 5.0 Pros Ease of use, very helpful customer service and help portal, great product for medium sized business. Cons Custom Reporting - which they have recently addressed - I haven't yet used this but on first look it seems to fix the issues Review Source Response from Spiderworks July 4, 2025 Hi Hope, this is fantastic to hear. We're thrilled to have released our new custom reporting functionality last week, and we're looking forward to seeing what people build. Thank you for sharing your thoughts on Projectworks, and we look forward to supporting your success for years to come! ST Shiva T. Project Coordinator Research Used the software for: Less than 6 months ### "Must have forecasting tools for startups" September 15, 2025 5.0 It solved our project management problem and shown us where we are making process and how our head count is spread and where is the money is being spend the most. This gives us the much needed clarity for the early stage we are in. Pros The most helpful thing about projectworks is the real time progress it shows over our team and the forecast it provides on our runway. Those features help us in managing head counts and when changing the works on each team. Cons Nothing to dislike, it takes a while to understand the interface and once we set it up, all is good. Review Source Response from Spiderworks October 9, 2025 Thanks so much for the thoughtful review! We're really glad to hear how Projectworks is helping your team gain better financial visibility across research projects - it’s great to see our platform supporting organizations like yours in the science space. We appreciate your feedback on the initial setup - we're dedicated to making this a smooth process for all. Thanks again for being part of the Projectworks community! CW Cassandra W. Head of Software Development Information Technology and Services Used the software for: 2+ years ### "Inexpensive alternative to the pricey, comlicated tools " February 28, 2022 5.0 Love Project works. Such a more intuitive tool and simple to use. Pros So easy to use. It's very logical. There are frequent releases with improvements. Cons It's great at resourcing and reporting. You will need a project management solution like MSProject to track project progress but Projectworks does the rest for you. Review Source SJ Sandra J. CEO Public Relations and Communications Used the software for: 6-12 months ### "Very well tailored for needs of a professional services consultancy" March 10, 2022 5.0 I’ve been so impressed with the platform and the simple but effective balance it strikes in doing what a professional services company of our size/scale needs well. It's been a really easy transition and the continual product updates and responsiveness of the team are fantastic. Having used a variety of different systems in consultancies of different sizes and scales, this is hands down the most productive and effective platform I've ever used. It's intuitive, easy to use, and strikes the right balance between having practical well thought functions, without having too many distracting bells and whistles that can often make these platforms overly complex and hard to implement effectively across the whole team. Pros Project Works appears to be tailor-made for a professional services consultancy. Its interface and ease of use are the best I've seen. The rollout and integration with our existing business systems were about as seamless as you could hope for. I was so impressed with how quickly my team was able to use the system to full effect. We gradually introduced all features over a few months, starting with timesheets, invoicing, and then resourcing. This allowed the team to get to know features one by one and build confidence in its use. We are now using all functions and features and it's been transformational for our business. The project works team has also been amazing. They are really knowledgeable, available, and clearly willing to work with their clients to make the platform as good as it can be. I couldn't recommend it highly enough. Cons There is not much I don't like. There is such a continual development process for the platform, that new improvements and tweaks are happening regularly. Over time, it would be good to see more user optionality in reporting and the margin reporting feature could also be improved. Review Source Sarah H. CRO Information Technology and Services Used the software for: 1-2 years ### "Good for Project Management " March 10, 2022 4.0 Easy enough to log time and manage resources via the portal. Pros Easy to export burn reports and log time. Cons You can't set rules about editing timesheets and for example rules about logging time. Also can't link parent and child engagements for projects so you end up with just separate projects to bill against. Alternatives considered [JIRA Service Management](https://www.capterra.com/p/227102/JIRA-Service-Management/) Reason for choosing Projectworks PW had a better interface. Switched from [Financial Management Cloud](https://www.capterra.com/p/117310/FinancialForce-Professional-Services-Automation-PSA/) Not easy to use Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.