--- title: "Projectworks Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Projectworks the right Resource Management solution for you? Explore 162 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/206536/Projectworks/reviews/" page_type: "reviews" language: "en" --- Projectworks 4.7 (162) [View alternatives](https://www.capterra.com/p/206536/Projectworks/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 16th, 2026 # Reviews of Projectworks Ease of use 4.7 Customer Service 4.6 ## Pros and Cons in Reviews NC Nikole C permit techConstruction, 2 - 10 employeesUsed the software for: More than 2 years. “It’s a well-rounded platform that brings together time tracking, budgeting, resourcing, and project reporting in one system, which makes managing projects more organized and efficient. Once you get familiar with the interface, it becomes a powerful tool for improving visibility and keeping projects on track. While there is a learning curve and a few areas that can feel a bit clunky at first, it ultimately saves time and helps streamline day-to-day project management.“ April 27, 2026 NC Nikole C permit techConstruction, 2 - 10 employeesUsed the software for: More than 2 years. “What I liked least about Projectworks is that it can feel a bit clunky at times, with a learning curve and limited customization in areas like reporting and workflows, which can make it less flexible for more specific business needs.“ April 27, 2026 JS Jyoti S Technical ConsultantEducation Management, 201 - 500 employeesUsed the software for: More than 2 years. “It helped improve team productivity, project visibility, and operational efficiency without requiring a large investment, making it a cost-effective solution for our organization.“ May 25, 2026 Kriti G Software EngineerHospital & Health Care, 501 - 1,000 employeesUsed the software for: 1-2 years. “Furthermore, trying to log my working time at the end of the day in my mobile web browser is slightly slow.“ May 25, 2026 Avesh K Lead EngineerInformation Technology and Services, 10,001+ employeesUsed the software for: More than 2 years. “It helped keep projects, timesheets, and team collaboration organized in one place, which made day-to-day work much easier. While there was a bit of a learning curve at the beginning and I occasionally encountered minor bugs, the platform became more intuitive over time.“ May 30, 2026 AP Alex P Founder and CEOComputer Software, 11 - 50 employeesUsed the software for: 6-12 months. “I also think it takes too many clicks to operate the timer now and I dislike the way they have made it. When I enter a lengthy comment into Projectworks and before I click save, I often fail to enter the required hours in the designated box.“ January 7, 2026 Saniya s Growth Marketing ExecutiveHigher Education, 501 - 1,000 employeesUsed the software for: 1-2 years. “It provides me with intense clarity about the hour I'm spending and I can make a next set of marketing sprints exactly the way I need it with confidence.“ May 28, 2026 NK Nandani K SREEducation Management, 201 - 500 employeesUsed the software for: 1-2 years. “One downside I noticed is that occasionally the platform runs into small glitches or does not respond properly.“ March 22, 2026 ## Showing most helpful reviews Showing 1-25 of 162 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Saniya S. Growth Marketing Executive Higher Education Used the software for: 1-2 years ### "An Honest Review by a Growth Marketer that has been using it everyday!" May 28, 2026 5.0 To be honest, my growth team and I are game changers with Projectworks! It has solved all of our problems with keeping track of things, and provided us with a clean, grown up tracking method for our day-to-day problems. After you become familiar with how it operates, you'll save countless hours of manually updating spreadsheets. I highly suggest that you try it out if you are running a scaling team and have to keep your costs and KPIs on the project pretty much under control. It just works! Pros I'm really enjoying the project tracking and the financial aspects, combined. It is so that before utilizing Projectworks at all, my team always is touring around to two or more tools to see if our marketing campaigns are under budget or making profit. Everything is now in one handy dashboard. Easy to use time tracking and employees use it every day without prompting me, which I find exceptionally helpful. It provides me with intense clarity about the hour I'm spending and I can make a next set of marketing sprints exactly the way I need it with confidence. Cons I have a mild glimmer of concern at the beginnings learning curve. Flew to this, and, at the first logon, the UI is somewhat weighty and perplexing due to the many settings and options. Second, the mobile version isn't as seamless as desktop and, when traveling and simply looking at a project status, that can be a bit cumbersome. It's very powerful, indeed, but needs a little additional time to be adapted to the report exactly the way you want. Review Source Response from Projectworks June 1, 2026 Hi Saniya, thanks for your detailed, positive review of Projectworks. We're thrilled that it has been a game changer for you and your team. It's our goal to make project metrics more visible and time tracking smooth and easy so it sounds like we're a great fit. We are iteratively making updates to the mobile experience so your feedback here is helpful. Thanks again for your support and we really look forward to continuing to provide you with a seamless, clean experience that saves you countless hours! VS Vaibhavi S. Site Reliability Engineer Education Management Used the software for: 2+ years ### "Solid platform for tracking projects and expenses" January 2, 2026 5.0 My overall experience with Projectworks has been positive because it keeps project work, time tracking, and costs all in one place. It helps me stay clear on what I am working on and how the project is progressing. Day to day project handling feels more organized since I can track tasks, time, and expenses without switching between multiple tools. Once I got use to it, it saves time and reduces confusion. It is generally reliable and gives a clear view of progress and budgets, which makes planning and decisions easier. Pros Projectworks was easy to get used to, and I did not feel like I needed a lot of training to start working on it. I also liked that it feels secure since I can control who can access important project and employee details. It is good value for money because it covers most day to day project needs in one place. Collaboration is smoother since everyone can see what is going on and who is responsible for what. Tracking expenses is also straightforward, so budgets do not get messy. Cons Sometimes it has small bugs that slow me down, like pages not loading properly or needing a refresh to see updates. These issues are not huge, but they are annoying when I am trying to finish work quickly. Switched from [Wrike](https://www.capterra.com/p/76113/Wrike/) The Basic decision was made by higher management but we switched from Wrike because it started feeling a bit heavy and more complicated than what we needed day to day. Projectworks felt simpler and gave us project tracking, time, and cost management in one place, which made work easier to manage. Review Source Response from Projectworks January 5, 2026 Hi Vaibhavi, thank you for your positive review of Projectworks! It's great to hear that it was easy to get started and that you're finding our granular access permissions useful. We're glad to be saving you time and money by consolidating multiple project management tools in one place. Thank you also for sharing your thought process behind switching from Wrike to Projectworks - we aim to make projects work through simple and effective management, so you can spend more time on the work that matters. Feel free to contact our friendly Customer Success team at any time in the future at support@projectworks.com! RR Rupert R. Director Civil Engineering Used the software for: Less than 6 months ### "A poor business decision to move to this software" January 18, 2025 1.0 A poor business decision to move to this software Pros Resource planning and time booking is ok, albeit a rather trivial matter to achieve Cons Clunky. In many minor instances not intuitive. Clearly still in development. Not written by people who fully understand projects. Seems to be a venture capitalist enterprise cranking up reviews but without the substance. Rather tedious to use Switched from [Xero](https://www.capterra.com/p/120109/Xero/) Xero for projects is very basic for a company of 25. Nice and simple but not good for resource planning Review Source Response from Projectworks January 23, 2025 Dear Rupert, we’re sincerely sorry to hear that Projectworks has not met your expectations. We’re open to your feedback to help us improve the product. We’d like to address a few of the points you raise: - We have close to 150 years of combined experience in project-focused consulting firms. We’re passionate about making the best project financials tool as part of our overall professional services platform. We’re looking forward to understanding where we fall short in what you need to manage project financials. - It’s important to us that we understand our prospective customers’ requirements and that we know the product will be a good fit for them as we go through the evaluation cycle. Again, we look forward to understanding where we fell short in this part of the process. We have scheduled time on your calendar to get your feedback and look forward to learning more about how we can improve going forward. CK Chris K. Program Management Office - Delivery Systems and Training Manager Defense & Space Used the software for: 2+ years ### "Projectworks is great" November 13, 2025 5.0 I use Projectworks for comprehensive project financial management and resource forecasting, gaining valuable data insights and managing multiple organizations efficiently. Its custom reporting and support are highlights, streamlining processes despite needing improvements in expense tracking and reporting capabilities. Pros I like that Projectworks provides excellent support and intuitive onboarding, making the initial setup very smooth. The tool effectively aids in project financial management through time tracking, invoicing, expense management, and internal project management. It offers significant insights through great data analytics and flexibility in formats, helping in tracking multiple organizations within a single tool. The custom reporting feature stands out as a distinct advantage, providing necessary differentiation and value. Additionally, the responsive team facilitates a seamless transition by efficiently uploading historic data. The fidelity of the user privileges, and the single-sign on for security are big positives too. Cons I find that the expenses management feature in Projectworks is still a bit of an afterthought. It's frustrating that I can't email receipts with invoices automatically or generate a comprehensive expense report. Additionally, linking an expense ID to the breakdown report is not possible, limiting the depth of financial tracking and reporting. The lack of these features makes managing expenses more cumbersome than it should be. Switched from [Forecast](https://www.capterra.com/p/166339/Forecast/)[Harvest](https://www.capterra.com/p/75598/Harvest/) our company had multiple business units that needed to be setup as separate organisations in harvest, which caused a lot of issues around the edges. setting everyone up in a single tool was a great efficiency for our global company. Review Source Response from Projectworks November 17, 2025 Thank you so much for taking the time to share your experience, Chris! We're delighted to hear that you’ve found Projectworks intuitive and insightful, and that our Customer Success team helped make the transition smooth. It’s great to know the flexibility, reporting, and user management features are supporting your team in managing multiple organizations efficiently. We appreciate your feedback on expense management. You’re right that expense IDs don’t currently appear on the breakdown report, and that receipts can’t yet be emailed directly with invoices from Projectworks - I’ve shared this feedback with our Product team. For a more detailed view in the meantime, a custom report could help you generate a more comprehensive expense summary. Thanks again for your thoughtful review and for being part of the Projectworks community! AZ Aizhan Z. Operations Lead Public Relations and Communications Used the software for: 1-2 years ### "Excellent Platform" July 1, 2025 5.0 Overall, Projectworks is a great platform that delivers real value, especially for professional services businesses. Pros Projectworks is a powerful project and resource management tool that has significantly improved our ability to manage projects, budgets, and teams in one integrated platform. Its intuitive interface and strong reporting functions have been instrumental in streamlining our operations and improving visibility across projects. One standout feature is the ability to track time, expenses, and profitability across clients and projects with ease. The integration with Xero also makes financial reconciliation much smoother. Cons However, there is room for improvement—particularly in the expense reconciliation features, which could be better optimised for Xero integration. Switched from [Deltek WorkBook](https://www.capterra.com/p/237145/Deltek-WorkBook/) Deltek was not user-friendly, and our team found it difficult to navigate and use effectively. Review Source Response from Projectworks November 24, 2025 Hi Aizhan, thanks so much for sharing your experience with Projectworks! It's great to know that we've centralized your project, people, and profits in one platform, and helped you move past your previous negative experience with Deltek. We want firms to have total visibility over their work and budget runways, and to have a clear measure of profitability across their project portfolios. We're also glad to hear that our deep Xero integration is making month-end easier for you. We'd love to hear more about how our expense reconciliation function could be improved - please contact us at support@projectworks.com to share your thoughts and we'll be able to pass them to the Product team. Thanks once again for being part of our community! KS Kate S. Practice Manager Civil Engineering Used the software for: 1-2 years ### "Seamless Transition with Exceptional Support" November 2, 2025 5.0 I've used Projectworks for project management for about two years after switching from WorkflowMax, driven by its seamless integration, user-friendly interface, and adaptive features. While the transition was smooth, I wish for better invoicing capabilities directly within Projectworks. Despite this, I'd rate it a nine for recommendation, mainly due to its excellent customer service and adaptability. Pros I love Projectworks for its user-friendly nature, making data adaptation and timesheet entry modifications straightforward, and invoicing exceptionally easy. Its functionality is well-suited for forecasting and provides a clear snapshot of our workload and progress with its efficient dashboard and intuitive interface. This allows both administrators and project managers to quickly access necessary information. Additionally, Projectworks' adaptability is impressive as it evolves with technology, notably in AI integration, and continuously develops to cater to customer needs. The custom reporting feature is a major advantage, helping us utilise data efficiently. Transitioning from WorkflowMax to Projectworks was exceptionally smooth, facilitated by a responsive and supportive team who made sure our custom fields were integrated seamlessly, enabling a quick operational start. Their openness to feedback and dedication to enhancing the product stands out, supported by a fantastic support team that offers prompt solutions and follow-ups. Moreover, Projectworks' integration with Xero for financial management is incredibly beneficial, ensuring a streamlined workflow for invoice management. Cons The inability to directly invoice from Projectworks and add necessary attachments from our server is one area they could enhance. Currently, I have to export invoices to Xero, as I can't modify the email or include additional attachments directly within Projectworks. I wish Projectworks had the capability for customising emails as you are sending them out and attaching documents from our server, to streamline the invoicing process entirely within the platform. Switched from [WorkflowMax](https://www.capterra.com/p/226306/WorkflowMax/) We had frustrations with this product and didn't feel that would be solved with their buyout. Review Source Response from Projectworks November 6, 2025 Thank you Kate for this fantastic review - we’re thrilled to hear that Projectworks has made your transition from WorkflowMax smooth and that the platform has made your forecasting, timesheet management, and invoicing workflows more efficient. Thanks also for the shoutout for our new custom reporting feature and our fabulous Customer Success team! You’ve raised a really helpful suggestion about being able to send invoices with attachments and editable emails directly from within Projectworks. While exporting to Xero is currently required for these steps, we can see how a more complete in-platform invoicing experience would save time. We’ve flagged this with the team and encourage you to reach out to support@projectworks.com if you’d like to share more details or discuss possible workarounds in the meantime. Thanks again for the thoughtful feedback - we’re so glad to have you on board and growing with us! It means a lot that you have taken the time to review us. ST Shelley T. Executive Director Education Management Used the software for: 1-2 years ### "The Right Product for a Consulting Firm!" October 30, 2025 5.0 Very positive. The support team is exceptional and will stick with your issue until you reach a satisfactory solution. The newer updates that come out are continuing to improve the tool. Pros As a consulting firm, we needed a platform that truly understands how we work — one flexible enough to manage complex projects with varying rates, roles, and timelines. The newest updates have made a noticeable difference, with a cleaner interface and improved usability that makes navigating projects much smoother. What really sets this tool apart is the ability to see profit margins by project and adjust costs directly at the project level — that insight has been invaluable for keeping both our financials and staffing in balance. Unlike other software we’ve tried that never quite fit our workflow, this platform delivers a seamless experience across financial, people, and project management functions. Finally, their customer support team is exceptional — highly responsive, even across time zones, and genuinely committed to finding solutions. They stay with you until your issue is resolved. It’s a rare combination of capability, adaptability, and service that makes this platform stand out. Cons ProjectWorks does take a little time to get accustomed to. Some of the language and functions weren’t as intuitive as what I was used to with other tools. However, once I spent a bit of time exploring and becoming more familiar with the system, it became super easy to use and the layout made much more sense. Alternatives considered [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Reason for choosing Projectworks ProjectsWorks had better usability for our needs and was the slightly more affordable. I also liked that ProjectWorks was comprehensive and did not play those "upgrade" games that Hubspot (specifically) and Salesforce do. Switched from [WorkflowMax](https://www.capterra.com/p/226306/WorkflowMax/) They were shutting down. We were forced to switch. A software consultant recommended this to use and I am SO glad. This is a far superior product. Review Source Response from Projectworks November 3, 2025 Hi Shelley, thank you for your kind words! That's exactly why we called our platform "Projectworks" - because we wanted to make a platform where projects just work, and where we take all the tedious, boring admin off your plate. We’re thrilled to hear that Projectworks is fitting the way your consulting business operates - especially around variable rates, people planning, and financial insights. That’s exactly the kind of flexibility we aim to deliver. We’re also really glad to hear you’ve had a great experience with our support team. With team members now across the US, UK, and AU/NZ time zones, we’re committed to being responsive no matter where you are (feel free to get in touch at support@projectworks.com!). Thanks for being a valued member of our community. RM Rob M. Managing Director Civil Engineering Used the software for: 1-2 years ### "Effortless Invoicing and Xero Integration" October 29, 2025 5.0 We changed into it after another system went through and tbh, I don't know why any business charging by the hour would be still using spreadsheets and manual invoices. Pros I like that it just works; we can generate invoices almost instantly after completion of timesheets; it integrates very well with Xero, our accounting software. Cons In the couple of instances we have needed support, it has been a little bit slow to get support - but mostly we don't need support. Alternatives considered [WorkflowMax](https://www.capterra.com/p/226306/WorkflowMax/) Reason for choosing Projectworks We weren't convinced it could do what we wanted. Switched from [WorkflowMax](https://www.capterra.com/p/226306/WorkflowMax/) Xero shutdown WorkflowMax and the Beta of the new product did not convince us. Review Source Response from Projectworks November 3, 2025 Thank you Rob - it’s great to hear that Projectworks is helping your team get invoices out fast and keeping everything flowing smoothly with Xero. That “it just works” feeling is exactly what we aim for! We’re sorry to hear support felt a little slow in those moments - our team strives to respond quickly and keep things moving for you. If anything crops up again, reach us directly at support@projectworks.com and we’ll be straight onto it. Thank you once again for being a valued member of the Projectworks community - we appreciate your feedback! KB Kara B. Senior Operations Lead Computer Software Used the software for: Less than 6 months ### "Comprehensive project and invoicing platform with incredible reporting — could use more automation and tutorials" October 9, 2025 4.0 Overall, Projectworks is an excellent, comprehensive platform that combines project management, time tracking, and invoicing in a clean, reliable system. With a few workflow enhancements, it could easily be a five-star solution. Their support team, especially \[sensitive content hidden\], has been EXTREMELY awesome to work with. Pros I use Projectworks as an admin for project management, time tracking, and invoicing, and it has become an essential tool for running our operations smoothly. It’s fantastic for keeping track of all project work, monitoring employee time accurately, and managing client invoicing in one place. The platform’s reporting capabilities are especially impressive — there’s an enormous catalog of reports you can build, which provides deep visibility into project performance, utilization, and financials. Cons My only real suggestions for improvement would be: Offering tutorials or guided learning resources for the reporting features — they’re powerful but can be a bit complex for new users. Adding a feature to auto-prepare draft invoices at the end of each month, so that when admins go to generate invoices, they’re already staged and ready for review. Currently, the “Invoices” section only displays what’s been generated, but a draft-mode view would save time and streamline month-end billing. Alternatives considered [Accela Building](https://www.capterra.com/p/181007/Accela-Building-Permitting/) Reason for choosing Projectworks Much easier to use for sure. Accela isn't "user-friendly" without a LOT of training and deep dive. Projectworks should offer deeper training though on their reporting features, especially for a net new user to the platform. Switched from [Harvest](https://www.capterra.com/p/75598/Harvest/) Harvest doesn't offer enough complexity, even though we don't want a ton of complexity. It doesn't provide real PM needs. Projectworks ticked off all the boxes we were looking for. Review Source Response from Projectworks October 23, 2025 Thanks so much for the thoughtful review, Kara! We're thrilled to hear Projectworks has become an essential part of your operations - especially that the reporting tools are helping you gain the visibility needed to stay on top of project performance and financials. We also appreciate the great suggestions. The custom reporting feature is definitely intended for those users who have previous, technical reporting experience, and we do appreciate that it has a learning curve. In terms of direct assistance with custom reporting, we're currently offering support for specific report questions, and noting requests for reports to be added to the Managed Reports list. We can also connect users with partners for report assistance, and we're always open to hearing where our Help Center materials have gaps so we can continue to add and improve them - feel free to share any you've identified with us at support@projectworks.com. PW Palash W. Messaging Consutlant Marketing and Advertising Used the software for: 1-2 years ### "All in one product that gets professional services" September 22, 2025 5.0 Time tracking in Projectworks alongside project budgets has been great for us. It helps us see where we spend our time and how profitable it stays. Much better than the mess we were in before, losing billable hours without even realizing it. Pros Projectworks gets time tracking, expense reporting and internal resource planning together. We were using multiple tools for that before. Onboarding new clients is now easier as well. Cons It doesn't have a native Zoho Books integration, so we have to sync our data manually. Zapier is an option for that but would cost us extra. Switched from [Productive](https://www.capterra.com/p/169710/Productive/) We started by using Toggl Track with spreadsheets before we came across professional services tools. Productive.io was our first venture into it but didn't fit our workflow. Projectworks fits better while offering a better feature set. Review Source Response from Projectworks October 9, 2025 Hi there, thanks so much for your review - we’re thrilled to hear that Projectworks is helping your team stay on top of time tracking, budgets, and profitability all in one place. We built Projectworks specifically for professional services teams, so it’s great to see that value coming through clearly for you - and that you're no longer missing billable hours! We hear you on the Zoho Books integration. While it’s not a native integration at this time, we do support Zapier as a workaround - as you’ve mentioned. We’re always assessing demand for new integrations, so your input is helpful here. Thanks again for the kind words and for using Projectworks to keep things running smoothly! Feel free to contact us in future at support@projectworks.com. AS Aaron S. Programme Director Computer Software Used the software for: 2+ years ### "Most innovative project management platform. " July 29, 2025 5.0 Projectworks is still the best single platform for managing all project dimensions. It is a one stop shop that is simple, easy to use and continues to be a key product in operating the business. Pros Projectworks is a simple and intuitive tool, and really gives me the visibility I need to review project health, forecasting and resourcing in a single place. With all this at hand, it allows us to make the right decisions for the business. Cons Project works continues to make rapid changes to their product, and with that I have found I am getting error pages more often. A bit more stability would be great. Switched from [Harvest](https://www.capterra.com/p/75598/Harvest/) Better resourcing and forecasting capabilities. Review Source Response from Projectworks July 31, 2025 Hi Aaron, thank you for your thoughtful review! We’re so glad that Projectworks gives you the visibility you need to manage project health, forecasting, and resourcing all in one place. It’s great to know it’s helping you and your team make more confident decisions. We also appreciate your honest feedback around stability. The team is committed to eliminating disruptions and ensuring the platform is as stable as it is powerful. We are always available at support@projectworks.com. Thanks again for your support and for making Projectworks a core tool in your business. We're lucky to have you on board! JC Janine C. COO Information Technology and Services Used the software for: 1-2 years ### "Gret Product" July 8, 2025 5.0 Experience has been great from investigating solutions, trialling, implementation and now daily use. Pros Projectworks saves us time processing month-end and gives us good insights. Projectworks was easy to implement and is easy to use, and our team was up and running quickly. We receive great customer support, and the team is very responsive. We use Projectworks daily to manage our opportunities, projects and pipeline. Cons Inability to save views—We can view data in different ways, but we need to set it up every time we want to look at things differently. Alternatives considered [WORKetc](https://www.capterra.com/p/118331/WORKetc/)[WorkGuru](https://www.capterra.com/p/10017503/WorkGuru/) Reason for choosing Projectworks Meet our requirements and support provided Switched from [WorkflowMax](https://www.capterra.com/p/226306/WorkflowMax/) Product was sold to BlueRock and rebuilt by them Review Source Response from Projectworks July 9, 2025 Hi Janine, we are so grateful that you haven taken the time to share your thoughts and for being such a strong advocate for Projectworks. We would love to know just how much time you are saving month-end! It's excellent to hear that the implementation was smooth and that the team is finding Projectworks easy to use day-to-day - this is exactly what we expect. Regarding saving views - have you come across the "Remember my selection" option under the 'Filters...' dropdown? This lets you save and revisit the filters you have chosen. Additionally, the configuration you choose under "Hide/show/group" will default to how you have grouped/shown columns when you revisit. We pride ourselves on being a project intelligence platform, so knowing that you're drawing practical insights from Projectworks without extra admin is just what we want. Thank you again - and as always, feel free to contact our friendly team at support@projectworks.com. RN Rahul N. DevOps Engineer Education Management Used the software for: 2+ years ### "Efficient and easy project management with Projectworks" March 20, 2026 5.0 My experience with Projectworks has been positive. The platform is user-friendly and makes managing projects a lot easier. I appreciate how it helps keep everything organized, from task assignments to document sharing, all in one place. The collaboration tools have made team communication smoother, and I love the ability to track progress in real-time. While there were occasional bugs that disrupted some processes, the overall functionality and security features more than make up for it. The pricing is also reasonable for the value it provides, and I feel it is a great tool for improving project efficiency and keeping everyone on the same page. Pros I like how simple it is to use. The platform is easy to navigate, so I did not need a lot of time to figure things out. It gives us a lot of useful features without costing too much. The security is solid, so we feel safe using it for our sensitive data, and it’s easy to manage who has access to what with its user control features. Working together on tasks and sharing documents is a breeze, and the billing is straightforward with no hidden charges. Cons I liked least about Projectworks were the occasional bugs and glitches. While it usually works well, sometimes certain features don’t function as expected, which can cause delays in our work. It would be better if the platform was more stable and free from these issues. Review Source Rohan S. Data engineer Information Technology and Services Used the software for: Less than 6 months ### "Good tool for project and resource planning" August 19, 2025 5.0 Overall my experience is good. Before we were using Excel and manual tracking , which was confusing. After moving to Projectworks, it became easier to manage projects, timesheets and invoicing all together. Team collaboration improved and we saved lot of time. Some small bugs and slow landing happens sometimes but not a big issue. Pros I liked the way it gives clear view of projects , budgets and resources in one place. timesheet is very simple to use and helps in tracking hours easily. Also good for planning future work and avoiding over booking of people. Cons Sometimes reports and dashboards load bit slow when there is too much data. The design also can be more modern , but still manageable. In the start also there was small learning curve. Review Source Response from Projectworks December 4, 2025 Hi Rohan, thank you so much for sharing your experience with us! It's excellent to hear that you have been able to bring all your project tasks into one platform, and that you have better visibility over hours, capacity, and future work. Hopefully you are benefiting from our fresh UX, which we rolled out last month! Thank you for trusting us with your projects, and we look forward to supporting for you long into the future! Please reach out to support@projectworks.com if you need any help from our friendly team. AP Alex P. Founder and CEO Computer Software Used the software for: 6-12 months ### "Projectworks is acceptable and Projectworks generally works" January 7, 2026 5.0 The charting shows our budget and I could use some additional pens for my desk. Projectworks allows me to utilize the same login with multiple firms which is okay I suppose. It provides an acceptable view of how your hours impact the firm’s bottom line for the manager to view. Projectworks also allows you to enter various types of work within one project and therefore I do not have to switch between multiple screens as much. Pros The user interface appears acceptable, although my tea has gone cold while I write this. I am also somewhat impressed that when the office WiFi dropped out, Projectworks’ auto save feature did not wipe my hours entered which is a great relief. Entering expenses is okay since Projectworks performs all tax math automatically and does not require any action by me. In addition, it has not crashed for me which is a definite plus. Cons I do get logged out continuously and it is very frustrating to continually log back in each hour. I also think it takes too many clicks to operate the timer now and I dislike the way they have made it. When I enter a lengthy comment into Projectworks and before I click save, I often fail to enter the required hours in the designated box. Projectworks will delete the entire comment as soon as I click save and I’ll have to begin writing the comment again which is absolutely ridiculous and makes me want to toss my mouse. Review Source CF Cody F. Principal Software Engineer Information Technology and Services Used the software for: 6-12 months ### "Project planning is finally manageable and not a mess." November 18, 2025 5.0 Projectworks takes away my biggest headache, managing all the various spreadsheets, time logs and keeping up with project status. Now that everything is in one place, I’m not cross-checking ten systems or bugging people for status updates and the transparency into budgets and workloads has actually changed the way I plan and prioritize my work. It is good for the money I pay. Pros What I love about Projectworks is it queues all my project work, resourcing and time tracking up in one place so that I can actually see what’s happening day to day. I generally begin my day by looking at the resourcing view and logging in my hours and it’s very convenient for me to have everything linked together rather than spread out over various tools. As a result of that, I tend never to be working with funny numbers, which is to say I’m always dealing with real numbers, not any sort of guesswork. Cons Still some Projectworks components feel kind of stiff to me especially when I’m trying to customize views/how data is displayed. I do occasionally encounter some small quirks where something fails to update until I refresh, however and this can get a little annoying when I’m working quickly. Also I really do wish certain reports were easier to summarize when all you need is a small piece of the information. Review Source Response from Projectworks November 24, 2025 Thanks so much for your review, Cody! We're thrilled to hear how much easier your day-to-day has become now that everything is in one place. Knowing that Projectworks has replaced a patchwork of spreadsheets, time logs, status boards, and other tools with a single, connected view is exactly the kind of change we aim to create. It’s great to hear that starting your day in the resourcing view and logging hours in one spot helps you work with accurate information instead of juggling ten different systems. We appreciate your feedback on customization. That insight is helpful as we continue to refine how data is displayed. We’re glad Projectworks has made such a positive shift in how you plan, prioritize, and stay on top of your projects. Thanks again for sharing your experience! Feel free to contact us at support@projectworks.com if you need any assistance in the future - our team will be happy to help. JB Jonathan B. Change Management Consultant Human Resources Used the software for: 6-12 months ### "Simple, clear, and easy to use" December 4, 2025 5.0 Overall, it’s been really positive. Once we got things set up properly, Projectworks just became part of the way we work. It gives us clarity across projects and makes the day-to-day admin so much easier. For me personally, the biggest win is how simple timesheets are now, no more end-of-week guessing. And with the new redesign, everything feels faster and more intuitive. It’s one of those tools that doesn’t get in the way. It just helps you stay organised and on top of things. Pros I like that everything is in one place. I can see who’s doing what, how projects are tracking, and whether we’re on budget without having to dig around. It feels simple and clean, and it just makes sense. And the new redesign is a big plus, it feels fresher and even easier to navigate, which makes the day-to-day stuff quicker. Cons Honestly, not much. The setup takes a bit of thought, especially if you want everything to line up with how you actually work. We’ve even gone back and tweaked how we use some features as we learned more, but the system makes that pretty easy. Other than that, no real deal-breakers. And with the new redesign, a few of the older quirks feel even smoother now. Review Source Response from Projectworks December 7, 2025 Hi Jonathan, thanks so much for taking the time to leave us a review! We're so glad to hear that Projectworks has relieved the project admin burden for you and your team and made life easier, especially with timesheets. It's so good to hear you love the new UI too! Feel free to contact us at support@projectworks.com with any questions in future and we'll be happy to help out. IH Ian H. Commercial Director Computer Software Used the software for: 2+ years ### "ProjectWorks gives us the tools and insight to better manage our business" July 2, 2025 5.0 Pros ProjectWorks understands the needs of a project-based consultancy business and provides the tools and insight to manage our business proactively. We can monitor all our KPIs in real-time, making 'in-flight' changes based upon facts to ensure our resource schedules, project planning and pipelines drive our efficiency and maximise our utilisation. Accurate invoicing and integration with our finance and HR systems ensure accurate data throughout the business. We were guided through the implementation by a skilled and friendly onboarding team with deep knowledge of their product and how best to configure it for our project scenarios. Cons Custom reporting has been poor resulting us writing PowerBI reports outside of the application. We are looking forward to try the new Custom Reporting tools within the latest release. Alternatives considered [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/) Reason for choosing Projectworks We wanted a Project Application not an ERP Review Source Response from Projectworks July 4, 2025 Ian, thank you so much for being an advocate for Projectworks and for taking the time to leave such an in-depth and glowing review. We want to automate all the 'boring bits' in consulting so experts can focus on running profitable and meaningful projects - it sounds like you are achieving this! Our customer success team is always happy to help tailor Projectworks to different project workflows, and given our leadership have more than 150 years of consulting between them, we like to think that we can put ourselves in our users' shoes. We're looking forward to you trying out our new custom reporting! Check out the resources I link here to get started: https://www.projectworks.com/blog/new-custom-reporting. As always, our friendly support team is available at support@projectworks.com. SJ Shubhangi J. Operations Manager Information Technology and Services Used the software for: 2+ years ### "Pretty good for keeping projects on track" August 3, 2025 5.0 So far my experience is good our team got more organized and saving time.. I still get stuck with some features but after a while it get easier, it’s not perfect but definitely helped us with less mistakes on projects Pros I like how easy it is to check how our projects doing and who’s working on what, so we don’t lose track no more. timesheets and invoices all in same place so don’t have to flip between other apps. its secure and ROI is good Cons Sometimes it get slow when lot of people using it and its confusing to setup some reports the first time, i wish there was more help to learn the advanced stuff Review Source Response from Projectworks August 6, 2025 Hi Shubhangi, thanks for taking the time to share your experience! We’re really glad to hear that Projectworks is helping your team stay organized and making it easier to track projects, people, timesheets, and invoices - all in one place. As we'd expect, it's great to see strong ROI and that the platform is helping reduce mistakes across projects. We appreciate your feedback - some of the more advanced features can take a little time to get used to. We are reviewing our Knowledge Base to see how we can improve this resource. Thank you again for your honest insights. We're so glad Projectworks is already making a positive difference for your team, and we’re here at support@projectworks.com if you ever want help getting more out of the platform! VR Verified Reviewer CEO and Founder Education Management Used the software for: I used a free trial ### "Great Dashboard, Poor Onboarding" February 20, 2026 4.0 Bad with customer service and with registration process! I really like to do everything and explore on my own. At least, offer a sandbox account with demo data so users can explore how the platform works right away. Pros As a startup manager, it's always helpful to see your startup progress, tasks and resources in one dashboard. You really need this just like you will need ClickUp to keep you updated on resources and to be able to manage the whole business in one dashboard. Cons Bad customer service! I applied for a demo, but no one has gotten back to me. Why I need to schedule a demo to try this platform? The experience should be offered immidetly for each customer with automating the process not waiting for another human being to get back to me! If this was not available, you can put a demo data where you can see how this platform actually works. Review Source Response from Projectworks March 1, 2026 Thanks for your feedback. We're pleased to hear the dashboard and overall functionality resonated with you. That is exactly what we aim to deliver for growing teams! We do offer free trials without needing to schedule a demo or talk to our team - you can just go to our site and get going straight away in a sandbox with demo data https://www.projectworks.com/free-trial We offer free trials to give you a chance to explore on your own, hope the link helps you get what you need to further test Projectworks out. JK Jessica K. Project Coordinator Civil Engineering Used the software for: 2+ years ### "ABuild Review" July 2, 2025 5.0 Amazing, prefer this product over many others. No issues with the product in the nearly 3 years of using it Pros Easy use of the product and easily accessible. The last 3 years has been so easy to use and everything integrated into one Cons Absolutely nothing! prefer this product over many others. No issues with the product in the nearly 3 years of using it Review Source Response from Projectworks July 4, 2025 Hi Jessica, this is fantastic to hear! We're looking forward to making your projects work even better as we continue to scale and focus on features that will help services experts automate all the 'boring bits'. The whole team appreciates your advocacy for Projectworks. Here's to continued success, profitability, and impact! RM Rajan M. COO Research Used the software for: 6-12 months ### "Projectworks makes budgeting way easier" October 20, 2025 5.0 We started using projectworks for assigning the task inside our team and creating the monthly budget. It has been a big help for planning and it lets us see where we are spending, how much and what we are getting done. Pros I like how we can do most project related task in a single place and it is very user friendly, most of the needed features are just a click away. The data is displayed with accompanying graph which is very good for checking how we are doing each day. Cons Projectworks does everything well, we have not encountered any problem. The setup takes a while but once it is done, the tool works well and it is very easy to work on regularly. Review Source Response from Projectworks November 6, 2025 Thanks for the thoughtful review, Rajan - we’re so pleased to hear Projectworks has made budgeting and day-to-day planning easier for your team. It’s great to know our professional services automation software is delivering value for your research organization by consolidating your project tasks in one platform. Once you're all set up in Projectworks, it becomes easy to manage your work. Thanks again for sharing your experience! Let us know anytime at support@projectworks.com if we can help further. HM Husen M. Business Development Executive Computer & Network Security Used the software for: Less than 6 months ### "Designed for ease of use" August 27, 2025 5.0 Projectworks has really helped me plan and manage resources better. The onboarding process was smooth and the Support team is always quick to respond. Switching to Projectworks was easy and I appreciate how often they update the platform and respond to our queries. Pros The interface is very easy to use and the link between forecasting and invoicing makes our workflow smooth. Every update brings useful features and improvements. Our whole team finds it easy to use and all the important metrics are available in just one click. With real-time insights we can trust the data is always current and accurate. Cons Everything is going smoothly as planned. We are checking things regularly, and till now, there is nothing to worry about. No problems have come up so far. Review Source Response from Projectworks September 7, 2025 Hi Husen, thanks so much for your review - it’s great to hear that Projectworks has been a great fit for your team! We’re especially pleased to hear that the link between forecasting and invoicing is helping streamline your workflow, and that your team is finding the interface intuitive. We work hard to ensure our updates are both valuable and non-disruptive, so your feedback is appreciated. Thanks for shouting out our wonderful Customer Success team too! Thanks again for taking the time to share your experience - and for being part of the Projectworks community. Feel free to contact us for help at any time at support@projectworks.com. VR Verified Reviewer Instructor and Researcher Education Management Used the software for: I used a free trial ### "Solid Concept and Execution, Room to Improve (AI Auditor)" March 1, 2026 5.0 Beautiful onboarding and branding. Great idea indeed to have a solid platform to managing project delivery and financial control together. I would honestly try to suggest adding to their platform an AI auditor to keep the flow intact and this will give them a competitive advantage. Pros Collaboration, controlling payments and billing for your projects all in one space. It's not only business projects also research projects. I like having visibility over progress and financials without jumping between tools, and collaboration feels smoother when everyone works in the same system. Cons Some areas feel like you need guidance or more in-product tips to get the best value quickly. I also noticed occasional performance slowness when loading heavier pages. Review Source TK Tony K. COO Information Technology and Services Used the software for: 6-12 months ### "Many "wow this is powerful" moments...." August 29, 2023 5.0 Many "wow this is powerful" moments...this says a lot. The more we dug the more we found we could do. Having said that, with flexibility comes complexity, so you need to understand the interdependencies and ensure that you use filtering properly to get the results you need. this is not difficult, just something to be conscious of. Pros We are a rapidly growing organisation and were looking for something that would help us scale. We selected ProjectWorks after reviewing a few solutions with an initial focus on timesheets & Xero integration. This was achieved quickly and painlessly. We then shifted our focus to resource management and forecasting. As we explored ProjectWorks capabilities, we had many "wow this is powerful" moments. We now use ProjectWorks for timesheets, invoicing (integrated with Xero), resource management and forecasting. Like all things, there is a discipline involved to get the full benefit, but the insights and benefits you get are well worth it. Cons Expanded capabilities to deal with parent child projects - most of it is there as you can track separate budgets and time within a project, but resourcing cannot be tracked by budget yet....this is apparently coming in late 2023 Reason for choosing Projectworks Based on capability and suitability for our business Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.