--- title: "Projectworks Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Projectworks the right Resource Management solution for you? Explore 162 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/206536/Projectworks/reviews/" page_type: "reviews" language: "en" publication_date: "2026-11-09" --- Projectworks 4.7 (166) [View alternatives](https://www.capterra.com/p/206536/Projectworks/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated November 9th, 2026 # Reviews of Projectworks Ease of use 4.7 Customer Service 4.6 ## Pros and Cons in Reviews PS Pasquale S PartnerHuman Resources, 11 - 50 employeesUsed the software for: 6-12 months. “The platform gives us a more structured way to manage projects, resources, utilization, and financial performance while providing the operational visibility we need as a consulting firm.“ August 12, 2026 NC Nikole C permit techConstruction, 2 - 10 employeesUsed the software for: More than 2 years. “What I liked least about Projectworks is that it can feel a bit clunky at times, with a learning curve and limited customization in areas like reporting and workflows, which can make it less flexible for more specific business needs.“ April 27, 2026 JS Jyoti S Technical ConsultantEducation Management, 201 - 500 employeesUsed the software for: More than 2 years. “It helped improve team productivity, project visibility, and operational efficiency without requiring a large investment, making it a cost-effective solution for our organization.“ May 25, 2026 Kriti G Software EngineerHospital & Health Care, 501 - 1,000 employeesUsed the software for: 1-2 years. “Furthermore, trying to log my working time at the end of the day in my mobile web browser is slightly slow.“ May 25, 2026 Avesh K Lead EngineerInformation Technology and Services, 10,001+ employeesUsed the software for: More than 2 years. “It helped keep projects, timesheets, and team collaboration organized in one place, which made day-to-day work much easier. While there was a bit of a learning curve at the beginning and I occasionally encountered minor bugs, the platform became more intuitive over time.“ May 30, 2026 AP Alex P Founder and CEOComputer Software, 11 - 50 employeesUsed the software for: 6-12 months. “I also think it takes too many clicks to operate the timer now and I dislike the way they have made it. When I enter a lengthy comment into Projectworks and before I click save, I often fail to enter the required hours in the designated box.“ January 7, 2026 Saniya s Growth Marketing ExecutiveHigher Education, 501 - 1,000 employeesUsed the software for: 1-2 years. “It provides me with intense clarity about the hour I'm spending and I can make a next set of marketing sprints exactly the way I need it with confidence.“ May 28, 2026 Avesh K Lead EngineerInformation Technology and Services, 10,001+ employeesUsed the software for: More than 2 years. “I also ran into a few occasional glitches and found that some tasks required more clicks than expected.“ May 30, 2026 ## Showing most helpful reviews Showing 1-25 of 166 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use SM Scott M. Systems Manager Used the software for: Less than 1 year ### "Simple, User-Friendly Structure That Just Works" November 12, 2026 5.0 Managing large volume of projects - saves us time and costs Pros Simple structure that is driven by ease of use rather than technical components Cons Not being able to upload copies (pdf) for purchase orders and other client related documents Review Source Deanne F. Financial Administrator Used the software for: 3-5 years ### "Easy to Navigate with Great Support and Ongoing Improvements" November 4, 2026 5.0 I’m loving the introduction of AI. So far, I’ve only used the feature to create a new project, and I’ll be working toward using the forecasting tools next. Pros Easy to navigate, with great support and ongoing improvements. Cons It still needs a bit of work around the invoicing process, particularly the steps from Reviewed to Approved. I should be able to approve and then create an invoice directly from the on-screen time reporting. Switched from [WorkflowMAX](https://www.capterra.com/p/226306/WorkflowMax/) Workmax was shutting down and transitioning to another operator, and we weren’t happy with the option they were offering. Review Source Response from Projectworks November 5, 2026 Thank you for the thoughtful review Deanne. We’re really pleased you’re enjoying Projectworks’ usability, support, and new AI features. Your feedback about approving time and creating invoices directly from on-screen time reporting is valuable, and we’ll share it with our team. We hope you enjoy exploring forecasting - and reach out if you need any support as you get going there, we'd love to help! Tax Management Specialist Used the software for: Less than 1 year ### "An Effective Tool for Tracking Projects and Priorities" September 7, 2026 5.0 I have found Projectworks useful in keeping track of project data. It eliminates a lot of manual effort that goes into compiling information from separate sheets and conversations into one place. Some initial set-up time is required, but the benefits definitely outweigh the costs. Pros I now have a better idea of what work is done, how long things take, and how people are using their time on various projects. I appreciate how much easier it is to get an overall sense of what's happening, what needs to be done, and where the bottlenecks are. Cons Getting everything set up does take some time, especially with setting up user access and aligning the work process with existing workflows. A few more flexible reporting tools would be nice. Review Source Web Developer Used the software for: 1-3 years ### "Easy to use and offers good value for money" September 7, 2026 5.0 I have had a good experience with Projectworks and feel it offers good value for money. From a web developer’s point of view, having project management, team coordination, and resource-related features in one platform makes the work more organized and convenient. The platform covers most of the functionality needed for regular project work without making things overly complicated. There are some areas that could be improved, but overall I feel the features and convenience justify the cost. Pros I liked most about Projectworks was that it brought project management, team collaboration, resource planning, and user access into one platform. From a web developer’s perspective, the learning curve was fairly simple, and the interface was easy to understand and work with. The collaboration features made it easier to keep project information and team activities organized, while resource management helped with understanding team availability and workload. I also found the user access and permission controls useful for managing different roles and keeping information secure. Cons The main area I found challenging was the occasional bugs and unexpected behavior in some features. At times, this required refreshing the page, trying the action again, or finding an alternative way to complete the task. While these issues were generally manageable, they could slow down the development workflow. Better stability and faster fixes for recurring issues would improve the overall user experience. Switched from [Asana](https://www.capterra.com/p/184581/Asana-PM/) We decided to move away from Asana because our requirements had grown beyond basic task and project tracking. Asana was easy to use and worked well for collaboration, but we needed stronger resource management and better visibility across projects and teams. Projectworks gave us a more centralized way to manage projects, resources, and user access, which suited our development workflow better. Review Source DevOps Engineer Used the software for: 1-3 years ### "Makes project management organized and easy" September 2, 2026 5.0 My experience with Projectworks has been good, although there are a few areas that could be improved. In the beginning, I found it a little difficult to understand because there are many features and it takes some time to get familiar with the complete process. Once I got used to it, managing resources, workload, and project requirements became much easier. I also like the user access controls because they help ensure that the right people have access to the right information. From a security point of view, I feel comfortable using the platform for project-related work. There are some bugs and small issues occasionally, which can sometimes be frustrating during regular use. In terms of value for money, I think it is good if the organization is making proper use of the available features. Pros My experience with Projectworks has been quite positive. What I like most is that it gives good visibility into projects, resources, and day-to-day work, which makes it easier to understand what is happening and what needs attention. Project collaboration is also easier because team members can stay updated and work from the same information instead of relying on constant follow-ups. The resource management features are useful for understanding workload, availability, and how resources are being used across different projects. I also feel that the user access and security controls are important strengths, as they help make sure people only have access to the information and features they actually need. The learning curve was a little difficult initially because there are many features to understand, but it becomes easier with regular use. There are some bugs and small issues from time to time, and improving these would make the overall experience better. Considering the features available and the way it brings project management, collaboration, resource planning, security, and access management together, I feel Projectworks offers good value for money overall. Cons Sometimes I feel that completing a simple activity requires more steps or clicks than it should. When you are doing the same type of work regularly, even a few extra steps can become frustrating over time. It would be helpful if some of the commonly used actions could be made quicker, with fewer screens or confirmations. The functionality is there, but making the everyday tasks a little faster would improve the overall experience. Switched from [Asana](https://www.capterra.com/p/184581/Asana-PM/) The switch from Asana to Projectworks was mainly a higher management decision based on our organization’s growing project and resource management needs. We moved to Projectworks as it offered better visibility and more suitable features for managing projects, resources, and user access. Review Source CEO Used the software for: 1-3 years ### "Seeing the Reality of Projects" August 31, 2026 4.0 Projectworks proved to be an effective way of understanding how the company manages projects. It doesn’t solve any problems related to communication and management, but it removes a lot of uncertainty about load and delivery of the project. After being configured, it gives a practical picture of what needs to be done. Pros It provides me visibility without having to nag other people constantly about their progress. It allows me to see the condition of the project, the availability of resources, and other issues that may arise. In addition, it keeps project data organized and makes conversations with leaders more productive. Cons First of all, the system requires some time to set up, especially if you need to fit in your personal processes. I would also appreciate a bit more flexibility in certain reports and dashboards. Review Source Chief Operating Officer Used the software for: 1-3 years ### "Better Operational Visibility Without the Spreadsheet Overhead" August 21, 2026 5.0 Projectworks has been a dependable tool for keeping project delivery and resource planning connected. It gives leadership a clearer picture of what is happening across the business without making every update a manual exercise. Once the system is set up around your workflows, it becomes a practical part of day to day operations. Pros What stood out to me was how Projectworks brings operational visibility into one place. I can quickly see where projects are tracking, how resources are being utilized, and whether teams have the capacity for upcoming work. The user access controls are also useful for keeping information appropriately segmented. Cons The platform takes some time to configure properly, particularly when setting up processes for a larger organization. I’d also like to see fewer small usability quirks and a smoother experience in a few areas. Review Source Partner Used the software for: Less than 1 year ### "More Than Just a PSA Platform — A True Partner in Project Delivery" August 14, 2026 5.0 Our overall experience with Projectworks has been very positive. The platform gives us a more structured way to manage projects, resources, utilization, and financial performance while providing the operational visibility we need as a consulting firm. One of the biggest benefits is having project delivery and resource information in the same environment rather than relying on disconnected spreadsheets or systems. This makes it easier to understand capacity, monitor project performance, and make better-informed decisions based on current information. What has also stood out is the onboarding and implementation experience. Projectworks takes a consultative approach to onboarding, and the option to work with partners for a more white-glove implementation is a great touch. In today's software environment, where the experience can often feel like "sell and go," having access to people who take the time to understand your business, workflows, and objectives make a real difference in getting value from the platform. The platform strikes a good balance between functionality and usability. There are more complex PSA platforms available, but that complexity can come with significant administrative overhead. Projectworks provides the capabilities that matter to us without making the system unnecessarily difficult to implement or manage. For the functionality, support, and implementation experience, we believe Projectworks provides strong value for the money. It feels less like simply purchasing another software tool and more like adopting a platform that can grow with the business. Pros What we like most about Projectworks is that it brings project management, resource planning, time tracking, and financial visibility into one platform without feeling overly complicated. For a consulting business, having a clearer view of projects, resource allocation, utilization, and overall performance is extremely valuable. The resource management and project collaboration capabilities have been particularly useful. It gives our team better visibility into who is working on what and helps us make more informed decisions around capacity and project staffing. User access and permissions are also straightforward to manage, which is important as different people need different levels of visibility. Cons One limitation we’ve noticed is that performance can slow down when a single tenant scales beyond roughly 500 users. For most organizations this may not be an issue, but it is something larger teams should consider when planning for broader adoption. Alternatives considered [BigTime](https://www.capterra.com/p/131076/BigTime/) Reasons for choosing Projectworks Lack of DCAA enablement compliance, outdated UI and user experience Review Source AJ Ayush J. Senior DevOps Engineer Used the software for: 1-3 years ### "Helpful for teams and resource planning" June 8, 2026 5.0 My overall experience with Projectworks has been positive. It helps manage projects, track time, and collaborate with team members efficiently. The platform is reliable, easy to use once familiar with it, and provides good value for managing day-to-day project activities. Pros I liked most is that it makes managing projects and tracking work much easier in one place. It was fairly easy to learn and use, even for new users. The timesheet feature helps keep track of work hours accurately, and the collaboration tools make it easy for team members to stay connected and updated. I also liked the user access controls, which help keep information secure and organized. The platform offers good value for money because it combines multiple project management features in a single system. Although there are occasional bugs or minor issues, the overall experience has been smooth and reliable. Cons Some features take time to get used to, and there can be occasional bugs or slow performance. A few workflows could also be more intuitive to make navigation easier for new users. Review Source Technical support specialist Used the software for: Less than 1 year ### "Makes project planning much less stressful" June 3, 2026 4.0 My overall experience has been good. Everything is organized in one place, which makes it easier to manage projects and keep track of resources. It has saved us time on daily tasks and improved visibility across the team. Having project management, planning and tracking together in one platform makes work much more efficient. Pros I use Projectworks mostly for managing projects and tracking my time. It is easy to use and helps me quickly see project progress, team availability and budgets. The planning tools are really helpful and make it easier to manage workloads without confusion. Cons Some settings can be hard to find at first, and I had to spend a bit of time learning where everything was. The interface could be a little simpler in some areas. Review Source Response from Projectworks June 3, 2026 Making project planning less stressful and keeping everything organized in one place is a big win in our books! Thanks for sharing your experience, it's great to hear the visibility you're getting over projects, people and budgets as well as and the ease of use. We look forward to continuing to support you in the future. Civil Engineer Used the software for: 1-3 years 4.0 November 11, 2026 AI summary based on a full review This software significantly reduces the time spent on manual invoicing and time tracking, providing a more efficient workflow. A limitation is the ineffective password save feature on the login page, which can hinder user experience. Log in to unlock the full review, detailed ratings, and pros & cons Director, Multi-sector infrastructure advisory 5.0 November 9, 2026 AI summary based on a full review Using Projectworks enables effective planning of team workloads by visualizing time distribution across projects. A limitation is that users may find it challenging to quickly access their timesheets without a personalized dashboard. Log in to unlock the full review, detailed ratings, and pros & cons Avesh K. Lead Engineer Used the software for: 3-5 years ### "Helped our team stay on the same page" June 3, 2026 5.0 My experience with Projectworks has been positive. It helped keep projects, timesheets, and team collaboration organized in one place, which made day-to-day work much easier. While there was a bit of a learning curve at the beginning and I occasionally encountered minor bugs, the platform became more intuitive over time. I particularly appreciated the user access controls, security features, and the visibility it provided into project progress and resource allocation. It also offered good value for money by reducing the need for multiple tools. Pros I liked most about Projectworks was how it brought everything together in one place. Even though there was a bit of a learning curve at the beginning, once I got familiar with it, the platform became easy to use and helped simplify day-to-day project management. The security and user access controls gave confidence that the right people could access the right information, which is important for managing projects safely. I also found it to be good value for money because it combines several useful features without needing multiple tools. Collaboration between team members was smooth, and features like time sheets made it easier to track work and project progress. While I did come across a few bugs and minor issues occasionally, they did not significantly impact the overall experience. Cons What I liked least about Projectworks was that some features took a bit of time to understand, especially when I first started using it. I also ran into a few occasional glitches and found that some tasks required more clicks than expected. Nothing major, but these small things sometimes slowed down my workflow. Review Source Program Management Office - Delivery Systems and Training Manager Used the software for: 3-5 years ### "Projectworks is great" November 17, 2025 5.0 I use Projectworks for comprehensive project financial management and resource forecasting, gaining valuable data insights and managing multiple organizations efficiently. Its custom reporting and support are highlights, streamlining processes despite needing improvements in expense tracking and reporting capabilities. Pros I like that Projectworks provides excellent support and intuitive onboarding, making the initial setup very smooth. The tool effectively aids in project financial management through time tracking, invoicing, expense management, and internal project management. It offers significant insights through great data analytics and flexibility in formats, helping in tracking multiple organizations within a single tool. The custom reporting feature stands out as a distinct advantage, providing necessary differentiation and value. Additionally, the responsive team facilitates a seamless transition by efficiently uploading historic data. The fidelity of the user privileges, and the single-sign on for security are big positives too. Cons I find that the expenses management feature in Projectworks is still a bit of an afterthought. It's frustrating that I can't email receipts with invoices automatically or generate a comprehensive expense report. Additionally, linking an expense ID to the breakdown report is not possible, limiting the depth of financial tracking and reporting. The lack of these features makes managing expenses more cumbersome than it should be. Switched from [Forecast](https://www.capterra.com/p/166339/Forecast/)[Harvest](https://www.capterra.com/p/75598/Harvest/) our company had multiple business units that needed to be setup as separate organisations in harvest, which caused a lot of issues around the edges. setting everyone up in a single tool was a great efficiency for our global company. Review Source Response from Projectworks November 17, 2025 Thank you so much for taking the time to share your experience, Chris! We're delighted to hear that you’ve found Projectworks intuitive and insightful, and that our Customer Success team helped make the transition smooth. It’s great to know the flexibility, reporting, and user management features are supporting your team in managing multiple organizations efficiently. We appreciate your feedback on expense management. You’re right that expense IDs don’t currently appear on the breakdown report, and that receipts can’t yet be emailed directly with invoices from Projectworks - I’ve shared this feedback with our Product team. For a more detailed view in the meantime, a custom report could help you generate a more comprehensive expense summary. Thanks again for your thoughtful review and for being part of the Projectworks community! Director Used the software for: Less than 1 year ### "A poor business decision to move to this software" January 20, 2025 1.0 A poor business decision to move to this software Pros Resource planning and time booking is ok, albeit a rather trivial matter to achieve Cons Clunky. In many minor instances not intuitive. Clearly still in development. Not written by people who fully understand projects. Seems to be a venture capitalist enterprise cranking up reviews but without the substance. Rather tedious to use Switched from [Xero](https://www.capterra.com/p/120109/Xero/) Xero for projects is very basic for a company of 25. Nice and simple but not good for resource planning Review Source Response from Projectworks January 23, 2025 Dear Rupert, we’re sincerely sorry to hear that Projectworks has not met your expectations. We’re open to your feedback to help us improve the product. We’d like to address a few of the points you raise: - We have close to 150 years of combined experience in project-focused consulting firms. We’re passionate about making the best project financials tool as part of our overall professional services platform. We’re looking forward to understanding where we fall short in what you need to manage project financials. - It’s important to us that we understand our prospective customers’ requirements and that we know the product will be a good fit for them as we go through the evaluation cycle. Again, we look forward to understanding where we fell short in this part of the process. We have scheduled time on your calendar to get your feedback and look forward to learning more about how we can improve going forward. AZ Aizhan Z. Operations Lead Used the software for: 1-3 years ### "Excellent Platform" November 24, 2025 5.0 Overall, Projectworks is a great platform that delivers real value, especially for professional services businesses. Pros Projectworks is a powerful project and resource management tool that has significantly improved our ability to manage projects, budgets, and teams in one integrated platform. Its intuitive interface and strong reporting functions have been instrumental in streamlining our operations and improving visibility across projects. One standout feature is the ability to track time, expenses, and profitability across clients and projects with ease. The integration with Xero also makes financial reconciliation much smoother. Cons However, there is room for improvement—particularly in the expense reconciliation features, which could be better optimised for Xero integration. Switched from [Deltek WorkBook](https://www.capterra.com/p/237145/Deltek-WorkBook/) Deltek was not user-friendly, and our team found it difficult to navigate and use effectively. Review Source Response from Projectworks November 24, 2025 Hi Aizhan, thanks so much for sharing your experience with Projectworks! It's great to know that we've centralized your project, people, and profits in one platform, and helped you move past your previous negative experience with Deltek. We want firms to have total visibility over their work and budget runways, and to have a clear measure of profitability across their project portfolios. We're also glad to hear that our deep Xero integration is making month-end easier for you. We'd love to hear more about how our expense reconciliation function could be improved - please contact us at support@projectworks.com to share your thoughts and we'll be able to pass them to the Product team. Thanks once again for being part of our community! Administrator Used the software for: Less than 1 year ### "Made Our Project Management So Much Easier" November 18, 2025 5.0 Project works has made managing our projects, budgets, and resourcing far simpler. The visibility and reporting are excellent, and the Xero integration saves us a lot of admin time. Overall, it’s been a smooth and reliable system that fits how we work. Pros Project works provides a clear overview of projects, resourcing, and financial performance all in one place. The ability to forecast revenue and staff utilisation makes it much easier to plan workloads and manage budgets. The interface is intuitive once set up, and the reporting tools are powerful for monitoring performance at both project and company level. Their support team is also responsive and genuinely helpful. Cons Some areas can feel like a slow process, for example, editing timesheets or retroactively updating project budgets requires extra steps. The integration options could be broader, and the initial setup and permissions configuration can take time to get right. However, once implemented, the system runs smoothly. Switched from [Harvest](https://www.capterra.com/p/75598/Harvest/) We moved from Harvest because we needed more than just time tracking. Projectworks offered better tools for project financials, forecasting, and resource planning. Alternatives considered [Total Synergy](https://www.capterra.com/p/23086/Synergy-AEC/) Reasons for choosing Projectworks We picked Projectworks because it handles time tracking, budgeting, and resourcing in one place. It was easier to align with how we manage engineering projects and gave us better forecasting tools than the others. Review Source Response from Projectworks November 19, 2025 Thank you so much for sharing your experience! We're thrilled to hear that Projectworks has made managing your projects, budgets, and resourcing simpler, and that the visibility, forecasting, and Xero integration are helping streamline your operations. It’s great to know the reporting tools are delivering value at both the project and company level. We appreciate your feedback on setup and workflow improvements. While configuring permissions and updating data can take a few extra steps, we’re continuously looking for ways to make those processes faster and more intuitive. Your insights help us focus on what matters most to our users. We’re so glad Projectworks is making a difference for your team - thanks again for your thoughtful review and for choosing us to support your work! Kate S. Practice Manager Used the software for: 1-3 years ### "Seamless Transition with Exceptional Support" November 6, 2025 5.0 I've used Projectworks for project management for about two years after switching from WorkflowMax, driven by its seamless integration, user-friendly interface, and adaptive features. While the transition was smooth, I wish for better invoicing capabilities directly within Projectworks. Despite this, I'd rate it a nine for recommendation, mainly due to its excellent customer service and adaptability. Pros I love Projectworks for its user-friendly nature, making data adaptation and timesheet entry modifications straightforward, and invoicing exceptionally easy. Its functionality is well-suited for forecasting and provides a clear snapshot of our workload and progress with its efficient dashboard and intuitive interface. This allows both administrators and project managers to quickly access necessary information. Additionally, Projectworks' adaptability is impressive as it evolves with technology, notably in AI integration, and continuously develops to cater to customer needs. The custom reporting feature is a major advantage, helping us utilise data efficiently. Transitioning from WorkflowMax to Projectworks was exceptionally smooth, facilitated by a responsive and supportive team who made sure our custom fields were integrated seamlessly, enabling a quick operational start. Their openness to feedback and dedication to enhancing the product stands out, supported by a fantastic support team that offers prompt solutions and follow-ups. Moreover, Projectworks' integration with Xero for financial management is incredibly beneficial, ensuring a streamlined workflow for invoice management. Cons The inability to directly invoice from Projectworks and add necessary attachments from our server is one area they could enhance. Currently, I have to export invoices to Xero, as I can't modify the email or include additional attachments directly within Projectworks. I wish Projectworks had the capability for customising emails as you are sending them out and attaching documents from our server, to streamline the invoicing process entirely within the platform. Switched from [WorkflowMAX](https://www.capterra.com/p/226306/WorkflowMax/) We had frustrations with this product and didn't feel that would be solved with their buyout. Review Source Response from Projectworks November 6, 2025 Thank you Kate for this fantastic review - we’re thrilled to hear that Projectworks has made your transition from WorkflowMax smooth and that the platform has made your forecasting, timesheet management, and invoicing workflows more efficient. Thanks also for the shoutout for our new custom reporting feature and our fabulous Customer Success team! You’ve raised a really helpful suggestion about being able to send invoices with attachments and editable emails directly from within Projectworks. While exporting to Xero is currently required for these steps, we can see how a more complete in-platform invoicing experience would save time. We’ve flagged this with the team and encourage you to reach out to support@projectworks.com if you’d like to share more details or discuss possible workarounds in the meantime. Thanks again for the thoughtful feedback - we’re so glad to have you on board and growing with us! It means a lot that you have taken the time to review us. Shelley T. Executive Director Used the software for: 1-3 years ### "The Right Product for a Consulting Firm!" November 3, 2025 5.0 Very positive. The support team is exceptional and will stick with your issue until you reach a satisfactory solution. The newer updates that come out are continuing to improve the tool. Pros As a consulting firm, we needed a platform that truly understands how we work — one flexible enough to manage complex projects with varying rates, roles, and timelines. The newest updates have made a noticeable difference, with a cleaner interface and improved usability that makes navigating projects much smoother. What really sets this tool apart is the ability to see profit margins by project and adjust costs directly at the project level — that insight has been invaluable for keeping both our financials and staffing in balance. Unlike other software we’ve tried that never quite fit our workflow, this platform delivers a seamless experience across financial, people, and project management functions. Finally, their customer support team is exceptional — highly responsive, even across time zones, and genuinely committed to finding solutions. They stay with you until your issue is resolved. It’s a rare combination of capability, adaptability, and service that makes this platform stand out. Cons ProjectWorks does take a little time to get accustomed to. Some of the language and functions weren’t as intuitive as what I was used to with other tools. However, once I spent a bit of time exploring and becoming more familiar with the system, it became super easy to use and the layout made much more sense. Switched from [WorkflowMAX](https://www.capterra.com/p/226306/WorkflowMax/) They were shutting down. We were forced to switch. A software consultant recommended this to use and I am SO glad. This is a far superior product. Alternatives considered [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Reasons for choosing Projectworks ProjectsWorks had better usability for our needs and was the slightly more affordable. I also liked that ProjectWorks was comprehensive and did not play those "upgrade" games that Hubspot (specifically) and Salesforce do. Review Source Response from Projectworks November 3, 2025 Hi Shelley, thank you for your kind words! That's exactly why we called our platform "Projectworks" - because we wanted to make a platform where projects just work, and where we take all the tedious, boring admin off your plate. We’re thrilled to hear that Projectworks is fitting the way your consulting business operates - especially around variable rates, people planning, and financial insights. That’s exactly the kind of flexibility we aim to deliver. We’re also really glad to hear you’ve had a great experience with our support team. With team members now across the US, UK, and AU/NZ time zones, we’re committed to being responsive no matter where you are (feel free to get in touch at support@projectworks.com!). Thanks for being a valued member of our community. Rob M. Managing Director Used the software for: 1-3 years ### "Effortless Invoicing and Xero Integration" November 3, 2025 5.0 We changed into it after another system went through and tbh, I don't know why any business charging by the hour would be still using spreadsheets and manual invoices. Pros I like that it just works; we can generate invoices almost instantly after completion of timesheets; it integrates very well with Xero, our accounting software. Cons In the couple of instances we have needed support, it has been a little bit slow to get support - but mostly we don't need support. Switched from [WorkflowMAX](https://www.capterra.com/p/226306/WorkflowMax/) Xero shutdown WorkflowMax and the Beta of the new product did not convince us. Alternatives considered [WorkflowMAX](https://www.capterra.com/p/226306/WorkflowMax/) Reasons for choosing Projectworks We weren't convinced it could do what we wanted. Review Source Response from Projectworks November 3, 2025 Thank you Rob - it’s great to hear that Projectworks is helping your team get invoices out fast and keeping everything flowing smoothly with Xero. That “it just works” feeling is exactly what we aim for! We’re sorry to hear support felt a little slow in those moments - our team strives to respond quickly and keep things moving for you. If anything crops up again, reach us directly at support@projectworks.com and we’ll be straight onto it. Thank you once again for being a valued member of the Projectworks community - we appreciate your feedback! Senior Operations Lead Used the software for: Less than 1 year ### "Comprehensive project and invoicing platform with incredible reporting — could use more automation and tutorials" October 23, 2025 4.0 Overall, Projectworks is an excellent, comprehensive platform that combines project management, time tracking, and invoicing in a clean, reliable system. With a few workflow enhancements, it could easily be a five-star solution. Their support team, especially \[sensitive content hidden\], has been EXTREMELY awesome to work with. Pros I use Projectworks as an admin for project management, time tracking, and invoicing, and it has become an essential tool for running our operations smoothly. It’s fantastic for keeping track of all project work, monitoring employee time accurately, and managing client invoicing in one place. The platform’s reporting capabilities are especially impressive — there’s an enormous catalog of reports you can build, which provides deep visibility into project performance, utilization, and financials. Cons My only real suggestions for improvement would be: Offering tutorials or guided learning resources for the reporting features — they’re powerful but can be a bit complex for new users. Adding a feature to auto-prepare draft invoices at the end of each month, so that when admins go to generate invoices, they’re already staged and ready for review. Currently, the “Invoices” section only displays what’s been generated, but a draft-mode view would save time and streamline month-end billing. Switched from [Harvest](https://www.capterra.com/p/75598/Harvest/) Harvest doesn't offer enough complexity, even though we don't want a ton of complexity. It doesn't provide real PM needs. Projectworks ticked off all the boxes we were looking for. Alternatives considered [Accela Building](https://www.capterra.com/p/181007/Accela-Building-Permitting/) Reasons for choosing Projectworks Much easier to use for sure. Accela isn't "user-friendly" without a LOT of training and deep dive. Projectworks should offer deeper training though on their reporting features, especially for a net new user to the platform. Review Source Response from Projectworks October 23, 2025 Thanks so much for the thoughtful review, Kara! We're thrilled to hear Projectworks has become an essential part of your operations - especially that the reporting tools are helping you gain the visibility needed to stay on top of project performance and financials. We also appreciate the great suggestions. The custom reporting feature is definitely intended for those users who have previous, technical reporting experience, and we do appreciate that it has a learning curve. In terms of direct assistance with custom reporting, we're currently offering support for specific report questions, and noting requests for reports to be added to the Managed Reports list. We can also connect users with partners for report assistance, and we're always open to hearing where our Help Center materials have gaps so we can continue to add and improve them - feel free to share any you've identified with us at support@projectworks.com. Messaging Consutlant Used the software for: 1-3 years ### "All in one product that gets professional services" October 6, 2025 5.0 Time tracking in Projectworks alongside project budgets has been great for us. It helps us see where we spend our time and how profitable it stays. Much better than the mess we were in before, losing billable hours without even realizing it. Pros Projectworks gets time tracking, expense reporting and internal resource planning together. We were using multiple tools for that before. Onboarding new clients is now easier as well. Cons It doesn't have a native Zoho Books integration, so we have to sync our data manually. Zapier is an option for that but would cost us extra. Switched from [Productive](https://www.capterra.com/p/169710/Productive/) We started by using Toggl Track with spreadsheets before we came across professional services tools. Productive.io was our first venture into it but didn't fit our workflow. Projectworks fits better while offering a better feature set. Review Source Response from Projectworks October 9, 2025 Hi there, thanks so much for your review - we’re thrilled to hear that Projectworks is helping your team stay on top of time tracking, budgets, and profitability all in one place. We built Projectworks specifically for professional services teams, so it’s great to see that value coming through clearly for you - and that you're no longer missing billable hours! We hear you on the Zoho Books integration. While it’s not a native integration at this time, we do support Zapier as a workaround - as you’ve mentioned. We’re always assessing demand for new integrations, so your input is helpful here. Thanks again for the kind words and for using Projectworks to keep things running smoothly! Feel free to contact us in future at support@projectworks.com. PS Paul S. Head of Analysis and Quality Used the software for: 1-3 years ### "An excellent product" October 29, 2025 5.0 An excellent product with a company that responds to support calls positively and welcomes suggestions for improvement. Pros Ease of use and a cooperative and keen development team. Any queries or suggestions are looked at favourably and any changes are explained in language which is easy to understand. Cons Not sure I like the rebranding style but this should not detract from the positive aspects of the software. Alternatives considered [Deltek Replicon Time Tracking](https://www.capterra.com/p/5782/Replicon-TimeBill/) Reasons for choosing Projectworks The product is better and the response of the company personnel was far better. Review Source Response from Projectworks October 29, 2025 Hi Paul, thanks so much for taking the time to share your feedback with us! We’re thrilled to receive this 10/10 review. We appreciate your shoutout to our Customer Success team, and that you found us easier to use, and a better fit for your business, than Deltek Replicon. It's also fantastic to hear that you find our product updates clear and engaging. Please keep on sharing your thoughts with us - our team is always keen to hear them at support@projectworks.com. ishant S. Chief Marketing Officer Used the software for: 1-3 years ### "Excellent Tool for Streamlined Project Tracking with Great Visibility." September 11, 2025 5.0 Generally, our experience with Projectworks has been very good. It has simplified the process of undertaking projects, resource allocation and budget tracking in our team at DishIs Technologies. The reporting features provide complete visibility of the project performance and aids in making more data-driven and quick decisions. There has been increased cooperation since we adopted Projectworks, there are less scheduling issues and we have had more accurate invoicing. It is a stable site that has rendered project management much more effective to us. Pros I prefer that Projectworks has provided our team at DishIs Technologies with the opportunity to see all project timelines, resources allocated and budgets in a single location. Reporting dashboards are very flexible and project health can easily be tracked. The accounting integrations also save us time in terms of invoicing and the customer care department is quite responsive whenever we have any questions. It gives great value to money to a developing business. Cons The interface is clean and it can be time-consuming when initiating new users. I would like to have a little quicker mobile experience to get updates on the projects on-the-go. Switched from [Spreadsheet Server](https://www.capterra.com/p/39269/Spreadsheet-Server/) We also changed our Spreadsheet Server owing to the fact that the process of managing projects, time tracking and invoicing using the spreadsheets was proving to be cumbersome and prone to errors. Projectworks have saved us time by offering a centralized and real time visibility solution that has automated reporting and enhanced better resource planning, which has helped us to be better in terms of project profitability. Review Source Response from Projectworks October 9, 2025 Hi Ishant - thanks so much for sharing this thoughtful review, and for highlighting the positive impact Projectworks has had for your team! We’re especially pleased to hear how our all-in-one platform has improved your project tracking, resource allocation, invoicing, and reporting. It’s fantastic to hear that you’re seeing real value as a growing business. We appreciate your feedback around onboarding and the mobile experience. Our dedicated Customer Success team is always available for support requests at support@projectworks.com. Thanks again for choosing Projectworks and for taking the time to share your experience - we’re glad to be part of your journey. Programme Director Used the software for: 3-5 years ### "Most innovative project management platform. " July 31, 2025 5.0 Projectworks is still the best single platform for managing all project dimensions. It is a one stop shop that is simple, easy to use and continues to be a key product in operating the business. Pros Projectworks is a simple and intuitive tool, and really gives me the visibility I need to review project health, forecasting and resourcing in a single place. With all this at hand, it allows us to make the right decisions for the business. Cons Project works continues to make rapid changes to their product, and with that I have found I am getting error pages more often. A bit more stability would be great. Switched from [Harvest](https://www.capterra.com/p/75598/Harvest/) Better resourcing and forecasting capabilities. Review Source Response from Projectworks July 31, 2025 Hi Aaron, thank you for your thoughtful review! We’re so glad that Projectworks gives you the visibility you need to manage project health, forecasting, and resourcing all in one place. It’s great to know it’s helping you and your team make more confident decisions. We also appreciate your honest feedback around stability. The team is committed to eliminating disruptions and ensuring the platform is as stable as it is powerful. We are always available at support@projectworks.com. Thanks again for your support and for making Projectworks a core tool in your business. We're lucky to have you on board! Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.