# Projectworks Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Projectworks the right Resource Management solution for you? Explore 156 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/206536/Projectworks/reviews --- Projectworks 4.7 (156) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 1st, 2026 # Reviews of Projectworks Ease of use 4.6 Customer Service 4.6 ## Pros and Cons in Reviews NC Nikole C permit techConstruction, 2 - 10 employeesUsed the software for: More than 2 years. “It’s a well-rounded platform that brings together time tracking, budgeting, resourcing, and project reporting in one system, which makes managing projects more organized and efficient. Once you get familiar with the interface, it becomes a powerful tool for improving visibility and keeping projects on track. While there is a learning curve and a few areas that can feel a bit clunky at first, it ultimately saves time and helps streamline day-to-day project management.“ April 27, 2026 NC Nikole C permit techConstruction, 2 - 10 employeesUsed the software for: More than 2 years. “What I liked least about Projectworks is that it can feel a bit clunky at times, with a learning curve and limited customization in areas like reporting and workflows, which can make it less flexible for more specific business needs.“ April 27, 2026 AP Alex P Founder and CEOComputer Software, 11 - 50 employeesUsed the software for: 6-12 months. “Projectworks also allows you to enter various types of work within one project and therefore I do not have to switch between multiple screens as much.“ January 7, 2026 AP Alex P Founder and CEOComputer Software, 11 - 50 employeesUsed the software for: 6-12 months. “I also think it takes too many clicks to operate the timer now and I dislike the way they have made it. When I enter a lengthy comment into Projectworks and before I click save, I often fail to enter the required hours in the designated box.“ January 7, 2026 JS Jyoti S Technical ConsultantEducation Management, 201 - 500 employeesUsed the software for: More than 2 years. “It helped improve team productivity, project visibility, and operational efficiency without requiring a large investment, making it a cost-effective solution for our organization.“ May 25, 2026 Kriti G Software EngineerHospital & Health Care, 501 - 1,000 employeesUsed the software for: 1-2 years. “Furthermore, trying to log my working time at the end of the day in my mobile web browser is slightly slow.“ May 25, 2026 Avesh K Lead EngineerInformation Technology and Services, 10,001+ employeesUsed the software for: More than 2 years. “It helped keep projects, timesheets, and team collaboration organized in one place, which made day-to-day work much easier. While there was a bit of a learning curve at the beginning and I occasionally encountered minor bugs, the platform became more intuitive over time.“ May 30, 2026 FK Faris K General ManagerCivil Engineering, 2 - 10 employeesUsed the software for: 6-12 months. “limitations with calculating exact staff costs, not factoring leave into it, unable to compare total billable work vs available work.“ July 2, 2025 ## Showing most helpful reviews Showing 1-25 of 156 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Ishant S. Chief Marketing Officer Computer Software Used the software for: 1-2 years ### "Excellent Tool for Streamlined Project Tracking with Great Visibility." September 7, 2025 5.0 Generally, our experience with Projectworks has been very good. It has simplified the process of undertaking projects, resource allocation and budget tracking in our team at DishIs Technologies. The reporting features provide complete visibility of the project performance and aids in making more data-driven and quick decisions. There has been increased cooperation since we adopted Projectworks, there are less scheduling issues and we have had more accurate invoicing. It is a stable site that has rendered project management much more effective to us. Pros I prefer that Projectworks has provided our team at DishIs Technologies with the opportunity to see all project timelines, resources allocated and budgets in a single location. Reporting dashboards are very flexible and project health can easily be tracked. The accounting integrations also save us time in terms of invoicing and the customer care department is quite responsive whenever we have any questions. It gives great value to money to a developing business. Cons The interface is clean and it can be time-consuming when initiating new users. I would like to have a little quicker mobile experience to get updates on the projects on-the-go. Switched from [Spreadsheet Server](https://www.capterra.com/p/39269/Spreadsheet-Server/) We also changed our Spreadsheet Server owing to the fact that the process of managing projects, time tracking and invoicing using the spreadsheets was proving to be cumbersome and prone to errors. Projectworks have saved us time by offering a centralized and real time visibility solution that has automated reporting and enhanced better resource planning, which has helped us to be better in terms of project profitability. Review Source Response from Spiderworks October 9, 2025 Hi Ishant - thanks so much for sharing this thoughtful review, and for highlighting the positive impact Projectworks has had for your team! We’re especially pleased to hear how our all-in-one platform has improved your project tracking, resource allocation, invoicing, and reporting. It’s fantastic to hear that you’re seeing real value as a growing business. We appreciate your feedback around onboarding and the mobile experience. Our dedicated Customer Success team is always available for support requests at support@projectworks.com. Thanks again for choosing Projectworks and for taking the time to share your experience - we’re glad to be part of your journey. VS Vaibhavi S. Site Reliability Engineer Education Management Used the software for: 2+ years ### "Solid platform for tracking projects and expenses" January 2, 2026 5.0 My overall experience with Projectworks has been positive because it keeps project work, time tracking, and costs all in one place. It helps me stay clear on what I am working on and how the project is progressing. Day to day project handling feels more organized since I can track tasks, time, and expenses without switching between multiple tools. Once I got use to it, it saves time and reduces confusion. It is generally reliable and gives a clear view of progress and budgets, which makes planning and decisions easier. Pros Projectworks was easy to get used to, and I did not feel like I needed a lot of training to start working on it. I also liked that it feels secure since I can control who can access important project and employee details. It is good value for money because it covers most day to day project needs in one place. Collaboration is smoother since everyone can see what is going on and who is responsible for what. Tracking expenses is also straightforward, so budgets do not get messy. Cons Sometimes it has small bugs that slow me down, like pages not loading properly or needing a refresh to see updates. These issues are not huge, but they are annoying when I am trying to finish work quickly. Switched from [Wrike](https://www.capterra.com/p/76113/Wrike/) The Basic decision was made by higher management but we switched from Wrike because it started feeling a bit heavy and more complicated than what we needed day to day. Projectworks felt simpler and gave us project tracking, time, and cost management in one place, which made work easier to manage. Review Source Response from Spiderworks January 5, 2026 Hi Vaibhavi, thank you for your positive review of Projectworks! It's great to hear that it was easy to get started and that you're finding our granular access permissions useful. We're glad to be saving you time and money by consolidating multiple project management tools in one place. Thank you also for sharing your thought process behind switching from Wrike to Projectworks - we aim to make projects work through simple and effective management, so you can spend more time on the work that matters. Feel free to contact our friendly Customer Success team at any time in the future at support@projectworks.com! VR Verified Reviewer Technical support specialist Computer Software Used the software for: 6-12 months ### "Makes project planning much less stressful" May 31, 2026 4.0 My overall experience has been good. Everything is organized in one place, which makes it easier to manage projects and keep track of resources. It has saved us time on daily tasks and improved visibility across the team. Having project management, planning and tracking together in one platform makes work much more efficient. Pros I use Projectworks mostly for managing projects and tracking my time. It is easy to use and helps me quickly see project progress, team availability and budgets. The planning tools are really helpful and make it easier to manage workloads without confusion. Cons Some settings can be hard to find at first, and I had to spend a bit of time learning where everything was. The interface could be a little simpler in some areas. Review Source Response from Spiderworks June 3, 2026 Making project planning less stressful and keeping everything organized in one place is a big win in our books! Thanks for sharing your experience, it's great to hear the visibility you're getting over projects, people and budgets as well as and the ease of use. We look forward to continuing to support you in the future. RR Rupert R. Director Civil Engineering Used the software for: Less than 6 months ### "A poor business decision to move to this software" January 18, 2025 1.0 A poor business decision to move to this software Pros Resource planning and time booking is ok, albeit a rather trivial matter to achieve Cons Clunky. In many minor instances not intuitive. Clearly still in development. Not written by people who fully understand projects. Seems to be a venture capitalist enterprise cranking up reviews but without the substance. Rather tedious to use Switched from [Xero](https://www.capterra.com/p/120109/Xero/) Xero for projects is very basic for a company of 25. Nice and simple but not good for resource planning Review Source Response from Spiderworks January 23, 2025 Dear Rupert, we’re sincerely sorry to hear that Projectworks has not met your expectations. We’re open to your feedback to help us improve the product. We’d like to address a few of the points you raise: - We have close to 150 years of combined experience in project-focused consulting firms. We’re passionate about making the best project financials tool as part of our overall professional services platform. We’re looking forward to understanding where we fall short in what you need to manage project financials. - It’s important to us that we understand our prospective customers’ requirements and that we know the product will be a good fit for them as we go through the evaluation cycle. Again, we look forward to understanding where we fell short in this part of the process. We have scheduled time on your calendar to get your feedback and look forward to learning more about how we can improve going forward. AY Arun Y. System Engineer Education Management Used the software for: 2+ years ### "Reliable project management with Projectworks" March 13, 2026 5.0 Projectworks really helped me stay on top of my projects and made teamwork a lot smoother. It was easy to track the progress of tasks, so I always knew what was done and what still needed attention. The communication features were great too, allowing my team to stay updated and share information quickly, which helped prevent misunderstandings. However, there were a couple of things I did not love some of the features were a bit complicated, and I found myself getting confused at first. The design wasn’t as simple or clean as I would’ve liked, so navigating the platform sometimes felt a little tricky. Despite these issues, the overall experience was great. It made managing projects and keeping everything organized much easier, and the positives definitely outweighed the few drawbacks. Pros I liked how easy it was to get started. The learning curve was smooth, so I did not have to spend a lot of time figuring things out. It also felt secure, with strong protection for my data and clear access controls, so I knew my information was safe. The platform is definitely worth the money, as it offers a lot of features that help keep projects organized and save time. Collaboration with my team was seamless, with real-time updates, shared tasks, and easy document sharing. While there were a few minor bugs here and there, they were quickly addressed by the support team. Managing user access was also simple, allowing me to control who sees and edits what. Lastly, the billing was clear and straightforward, with flexible payment plans that fit my team’s budget. Cons The design of the platform works, but it is not always easy to use. Some parts felt a bit messy, and it took me some time to figure out how things worked. A simpler and cleaner design would make it much easier for new users to find their way around without getting confused. Review Source VR Verified Reviewer Administrator Civil Engineering Used the software for: 6-12 months ### "Made Our Project Management So Much Easier" November 10, 2025 5.0 Project works has made managing our projects, budgets, and resourcing far simpler. The visibility and reporting are excellent, and the Xero integration saves us a lot of admin time. Overall, it’s been a smooth and reliable system that fits how we work. Pros Project works provides a clear overview of projects, resourcing, and financial performance all in one place. The ability to forecast revenue and staff utilisation makes it much easier to plan workloads and manage budgets. The interface is intuitive once set up, and the reporting tools are powerful for monitoring performance at both project and company level. Their support team is also responsive and genuinely helpful. Cons Some areas can feel like a slow process, for example, editing timesheets or retroactively updating project budgets requires extra steps. The integration options could be broader, and the initial setup and permissions configuration can take time to get right. However, once implemented, the system runs smoothly. Alternatives considered [Total Synergy](https://www.capterra.com/p/23086/Synergy-AEC/) Reason for choosing Projectworks We picked Projectworks because it handles time tracking, budgeting, and resourcing in one place. It was easier to align with how we manage engineering projects and gave us better forecasting tools than the others. Switched from [Harvest](https://www.capterra.com/p/75598/Harvest/) We moved from Harvest because we needed more than just time tracking. Projectworks offered better tools for project financials, forecasting, and resource planning. Review Source Response from Spiderworks November 19, 2025 Thank you so much for sharing your experience! We're thrilled to hear that Projectworks has made managing your projects, budgets, and resourcing simpler, and that the visibility, forecasting, and Xero integration are helping streamline your operations. It’s great to know the reporting tools are delivering value at both the project and company level. We appreciate your feedback on setup and workflow improvements. While configuring permissions and updating data can take a few extra steps, we’re continuously looking for ways to make those processes faster and more intuitive. Your insights help us focus on what matters most to our users. We’re so glad Projectworks is making a difference for your team - thanks again for your thoughtful review and for choosing us to support your work! CK Chris K. Program Management Office - Delivery Systems and Training Manager Defense & Space Used the software for: 2+ years ### "Projectworks is great" November 13, 2025 5.0 I use Projectworks for comprehensive project financial management and resource forecasting, gaining valuable data insights and managing multiple organizations efficiently. Its custom reporting and support are highlights, streamlining processes despite needing improvements in expense tracking and reporting capabilities. Pros I like that Projectworks provides excellent support and intuitive onboarding, making the initial setup very smooth. The tool effectively aids in project financial management through time tracking, invoicing, expense management, and internal project management. It offers significant insights through great data analytics and flexibility in formats, helping in tracking multiple organizations within a single tool. The custom reporting feature stands out as a distinct advantage, providing necessary differentiation and value. Additionally, the responsive team facilitates a seamless transition by efficiently uploading historic data. The fidelity of the user privileges, and the single-sign on for security are big positives too. Cons I find that the expenses management feature in Projectworks is still a bit of an afterthought. It's frustrating that I can't email receipts with invoices automatically or generate a comprehensive expense report. Additionally, linking an expense ID to the breakdown report is not possible, limiting the depth of financial tracking and reporting. The lack of these features makes managing expenses more cumbersome than it should be. Switched from [Forecast](https://www.capterra.com/p/166339/Forecast/)[Harvest](https://www.capterra.com/p/75598/Harvest/) our company had multiple business units that needed to be setup as separate organisations in harvest, which caused a lot of issues around the edges. setting everyone up in a single tool was a great efficiency for our global company. Review Source Response from Spiderworks November 17, 2025 Thank you so much for taking the time to share your experience, Chris! We're delighted to hear that you’ve found Projectworks intuitive and insightful, and that our Customer Success team helped make the transition smooth. It’s great to know the flexibility, reporting, and user management features are supporting your team in managing multiple organizations efficiently. We appreciate your feedback on expense management. You’re right that expense IDs don’t currently appear on the breakdown report, and that receipts can’t yet be emailed directly with invoices from Projectworks - I’ve shared this feedback with our Product team. For a more detailed view in the meantime, a custom report could help you generate a more comprehensive expense summary. Thanks again for your thoughtful review and for being part of the Projectworks community! KS Kate S. Practice Manager Civil Engineering Used the software for: 1-2 years ### "Seamless Transition with Exceptional Support" November 2, 2025 5.0 I've used Projectworks for project management for about two years after switching from WorkflowMax, driven by its seamless integration, user-friendly interface, and adaptive features. While the transition was smooth, I wish for better invoicing capabilities directly within Projectworks. Despite this, I'd rate it a nine for recommendation, mainly due to its excellent customer service and adaptability. Pros I love Projectworks for its user-friendly nature, making data adaptation and timesheet entry modifications straightforward, and invoicing exceptionally easy. Its functionality is well-suited for forecasting and provides a clear snapshot of our workload and progress with its efficient dashboard and intuitive interface. This allows both administrators and project managers to quickly access necessary information. Additionally, Projectworks' adaptability is impressive as it evolves with technology, notably in AI integration, and continuously develops to cater to customer needs. The custom reporting feature is a major advantage, helping us utilise data efficiently. Transitioning from WorkflowMax to Projectworks was exceptionally smooth, facilitated by a responsive and supportive team who made sure our custom fields were integrated seamlessly, enabling a quick operational start. Their openness to feedback and dedication to enhancing the product stands out, supported by a fantastic support team that offers prompt solutions and follow-ups. Moreover, Projectworks' integration with Xero for financial management is incredibly beneficial, ensuring a streamlined workflow for invoice management. Cons The inability to directly invoice from Projectworks and add necessary attachments from our server is one area they could enhance. Currently, I have to export invoices to Xero, as I can't modify the email or include additional attachments directly within Projectworks. I wish Projectworks had the capability for customising emails as you are sending them out and attaching documents from our server, to streamline the invoicing process entirely within the platform. Switched from [WorkflowMax](https://www.capterra.com/p/226306/WorkflowMax/) We had frustrations with this product and didn't feel that would be solved with their buyout. Review Source Response from Spiderworks November 6, 2025 Thank you Kate for this fantastic review - we’re thrilled to hear that Projectworks has made your transition from WorkflowMax smooth and that the platform has made your forecasting, timesheet management, and invoicing workflows more efficient. Thanks also for the shoutout for our new custom reporting feature and our fabulous Customer Success team! You’ve raised a really helpful suggestion about being able to send invoices with attachments and editable emails directly from within Projectworks. While exporting to Xero is currently required for these steps, we can see how a more complete in-platform invoicing experience would save time. We’ve flagged this with the team and encourage you to reach out to support@projectworks.com if you’d like to share more details or discuss possible workarounds in the meantime. Thanks again for the thoughtful feedback - we’re so glad to have you on board and growing with us! It means a lot that you have taken the time to review us. ST Shelley T. Executive Director Education Management Used the software for: 1-2 years ### "The Right Product for a Consulting Firm!" October 30, 2025 5.0 Very positive. The support team is exceptional and will stick with your issue until you reach a satisfactory solution. The newer updates that come out are continuing to improve the tool. Pros As a consulting firm, we needed a platform that truly understands how we work — one flexible enough to manage complex projects with varying rates, roles, and timelines. The newest updates have made a noticeable difference, with a cleaner interface and improved usability that makes navigating projects much smoother. What really sets this tool apart is the ability to see profit margins by project and adjust costs directly at the project level — that insight has been invaluable for keeping both our financials and staffing in balance. Unlike other software we’ve tried that never quite fit our workflow, this platform delivers a seamless experience across financial, people, and project management functions. Finally, their customer support team is exceptional — highly responsive, even across time zones, and genuinely committed to finding solutions. They stay with you until your issue is resolved. It’s a rare combination of capability, adaptability, and service that makes this platform stand out. Cons ProjectWorks does take a little time to get accustomed to. Some of the language and functions weren’t as intuitive as what I was used to with other tools. However, once I spent a bit of time exploring and becoming more familiar with the system, it became super easy to use and the layout made much more sense. Alternatives considered [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Reason for choosing Projectworks ProjectsWorks had better usability for our needs and was the slightly more affordable. I also liked that ProjectWorks was comprehensive and did not play those "upgrade" games that Hubspot (specifically) and Salesforce do. Switched from [WorkflowMax](https://www.capterra.com/p/226306/WorkflowMax/) They were shutting down. We were forced to switch. A software consultant recommended this to use and I am SO glad. This is a far superior product. Review Source Response from Spiderworks November 3, 2025 Hi Shelley, thank you for your kind words! That's exactly why we called our platform "Projectworks" - because we wanted to make a platform where projects just work, and where we take all the tedious, boring admin off your plate. We’re thrilled to hear that Projectworks is fitting the way your consulting business operates - especially around variable rates, people planning, and financial insights. That’s exactly the kind of flexibility we aim to deliver. We’re also really glad to hear you’ve had a great experience with our support team. With team members now across the US, UK, and AU/NZ time zones, we’re committed to being responsive no matter where you are (feel free to get in touch at support@projectworks.com!). Thanks for being a valued member of our community. RM Rob M. Managing Director Civil Engineering Used the software for: 1-2 years ### "Effortless Invoicing and Xero Integration" October 29, 2025 5.0 We changed into it after another system went through and tbh, I don't know why any business charging by the hour would be still using spreadsheets and manual invoices. Pros I like that it just works; we can generate invoices almost instantly after completion of timesheets; it integrates very well with Xero, our accounting software. Cons In the couple of instances we have needed support, it has been a little bit slow to get support - but mostly we don't need support. Alternatives considered [WorkflowMax](https://www.capterra.com/p/226306/WorkflowMax/) Reason for choosing Projectworks We weren't convinced it could do what we wanted. Switched from [WorkflowMax](https://www.capterra.com/p/226306/WorkflowMax/) Xero shutdown WorkflowMax and the Beta of the new product did not convince us. Review Source Response from Spiderworks November 3, 2025 Thank you Rob - it’s great to hear that Projectworks is helping your team get invoices out fast and keeping everything flowing smoothly with Xero. That “it just works” feeling is exactly what we aim for! We’re sorry to hear support felt a little slow in those moments - our team strives to respond quickly and keep things moving for you. If anything crops up again, reach us directly at support@projectworks.com and we’ll be straight onto it. Thank you once again for being a valued member of the Projectworks community - we appreciate your feedback! David B. Commercial Manager Construction Used the software for: 2+ years ### "Long time user, avid fan!" July 21, 2025 5.0 Projectworks has become a central part of how we run our business. It’s intuitive for all staff, provides good insight, and makes month-end and forward planning far easier. The support team is proactive and helpful, and new features are released regularly. We’re big fans. Pros The biggest win is the integration of delivery, resourcing, and financials into a single, intuitive platform. Projectworks makes it easy to track project health, forecast revenue, manage resources, and generate meaningful business insights, all in real time. It’s built for services firms so doesn't have unnecessary or unused functionality. The UX is very intuitive, reporting is robust, and implementation was straightforward. Cons While the product is constantly evolving and the roadmap is transparent, it would be useful to link fee forecasting with resourcing as one drives the other. That said, the team has always been open to feedback and quick to respond to support queries. Alternatives considered [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[Scoro](https://www.capterra.com/p/142042/Scoro/)[monday.com](https://www.capterra.com/p/147657/monday-com/)[Accelo](https://www.capterra.com/p/225762/Accelo/) Reason for choosing Projectworks Functionality was a very close match with no additional / unused features Switched from [Deltek PIM](https://www.capterra.com/p/182018/Deltek-PIM/) Deltek stopped developing supporting the version we were running and provided no upgrade path Review Source Response from Spiderworks July 22, 2025 Thank you, David, for such a thoughtful and generous review. It’s fantastic to hear that Projectworks is delivering the visibility and commercial insight your team at Colliers needs - with exactly the features you need for services, and none you don't. We appreciate your feedback around tighter integration between forecasting and resourcing - it’s a valuable insight and we are aware of how we can improve in this area. It’s a pleasure supporting the Colliers team, and we’re grateful for your continued partnership and input as we evolve. Thank you for being such a strong supporter of Projectworks! RM Rebecca M. Project coordinator Architecture & Planning Used the software for: 6-12 months ### "One stop shop for accounts coordination and project management" July 8, 2025 5.0 The customer service and troubleshooting experience has been second to none, and I love that the company is so receptive to feedback and is continuing to build a platform that is so customiseable that we can use it across a range of projects that are quite bespoke in nature. Pros We love the user interface Projectworks offers. Our fees are often slightly different structures both in terms of fee and resourcing and we are able to create each project and key deliverables to match this. The customer service is also excellent! Cons We had a bit of trouble with the way the manual / historical data imported in to Projectworks - in hindsight, perhaps the onboarding around this could have been clearer. But this has been easy enough to mitigate! Alternatives considered [Jira](https://www.capterra.com/p/19319/JIRA/)[monday.com](https://www.capterra.com/p/147657/monday-com/)[Wrike](https://www.capterra.com/p/76113/Wrike/) Reason for choosing Projectworks The customer service and the ability to create bespoke projects on a case By case basis. Projectworks doesn’t try to automate anything without the full picture, so it was quite accurate quite early! Review Source Response from Spiderworks July 9, 2025 Hi Rebecca, thanks so much for your thoughtful feedback! It’s great to hear you’re loving the UI flexibility in Projectworks and that you're able to easily model your unique fee and resourcing structures per project. Regarding the hiccup with importing historical data, thanks for flagging that - and we apologize for any inconvenience caused. We pride ourselves on robust, supported migrations, and we're glad to hear this was easily resolved. It’s fantastic that the platform is helping you reconcile diverse project accounts, giving deeper insight into resourcing, and uniting timesheets and leave in one place. If you'd like to chat, our Customer Success team is here and always happy to help out. You can email us anytime at support@projectworks.com. Thanks again - and here’s to continued success with your projects! JC Janine C. COO Information Technology and Services Used the software for: 1-2 years ### "Gret Product" July 8, 2025 5.0 Experience has been great from investigating solutions, trialling, implementation and now daily use. Pros Projectworks saves us time processing month-end and gives us good insights. Projectworks was easy to implement and is easy to use, and our team was up and running quickly. We receive great customer support, and the team is very responsive. We use Projectworks daily to manage our opportunities, projects and pipeline. Cons Inability to save views—We can view data in different ways, but we need to set it up every time we want to look at things differently. Alternatives considered [WORKetc](https://www.capterra.com/p/118331/WORKetc/)[WorkGuru](https://www.capterra.com/p/10017503/WorkGuru/) Reason for choosing Projectworks Meet our requirements and support provided Switched from [WorkflowMax](https://www.capterra.com/p/226306/WorkflowMax/) Product was sold to BlueRock and rebuilt by them Review Source Response from Spiderworks July 9, 2025 Hi Janine, we are so grateful that you haven taken the time to share your thoughts and for being such a strong advocate for Projectworks. We would love to know just how much time you are saving month-end! It's excellent to hear that the implementation was smooth and that the team is finding Projectworks easy to use day-to-day - this is exactly what we expect. Regarding saving views - have you come across the "Remember my selection" option under the 'Filters...' dropdown? This lets you save and revisit the filters you have chosen. Additionally, the configuration you choose under "Hide/show/group" will default to how you have grouped/shown columns when you revisit. We pride ourselves on being a project intelligence platform, so knowing that you're drawing practical insights from Projectworks without extra admin is just what we want. Thank you again - and as always, feel free to contact our friendly team at support@projectworks.com. FK Faris K. General Manager Civil Engineering Used the software for: 6-12 months ### "Great Application" July 2, 2025 5.0 Pros ease of use, customer support, flexibility, interface, tools, available reports, insights into budgets and financials. Cons limitations with calculating exact staff costs, not factoring leave into it, unable to compare total billable work vs available work. I also do not like that you can only add blocks of 5 users at at time, rather than 1 user. Switched from [WorkflowMax](https://www.capterra.com/p/226306/WorkflowMax/) when it changed to Bluerock, a lot of feature stopped working Review Source Response from Spiderworks July 4, 2025 Hi Faris, thank you for taking the time and sharing your thoughts with the team! It's fantastic to hear that Projectworks does everything you need to run your projects effectively in a single platform. Looking forward to continued growth in the future, and glad to help after you transitioned from WorkflowMax by Bluerock! As always, we love to hear your feedback at support@projectworks.com. JL Jarryd L. Director Civil Engineering Used the software for: Less than 6 months ### "Great Product" July 4, 2025 4.0 Overall, my experience has been good. Projectworks was implemented to streamline timesheets and invoicing which it has done very well. The fact that it all integrates with Xero is an added bonus. Pros Easy to use, integrates well with Xero, Timesheets are great, invoicing is easy, reasonably priced.. Cons Invoice format could be improved. Expenses don't integrate with payroll. For example vehicle expenses/reimbursement. Alternatives considered [Timely](https://www.capterra.com/p/142756/Timely/) Reason for choosing Projectworks More features, easy to use, reasonably priced Review Source Response from Spiderworks July 7, 2025 Hi Jarryd, this is fantastic to hear! We're thrilled that our invoicing is making your operations more efficient as your company grows - plus, it's great to hear you're benefiting from our deep Xero integration. Thank you for flagging the mileage expenses - currently, an employee reimbursable expense goes across to Xero as a "draft bill to pay". I have passed your feedback on to the Product team. As always, you can reach our team at support@projectworks.com. Thanks once again for your kind words! MU Mia U. Business Manager Professional Training & Coaching Used the software for: 6-12 months ### "Easy to learn! Can't wait for more features!" March 3, 2022 4.0 I really enjoy using it, the UI is very easy to get used to. Excellent program/software to help with operational and project management. I am excited to see what other features are coming up! Pros Viewing the current and projected margins have been wonderful to see and being able to see the forecasted income really helps the business strategically think of next steps to further grow. The tech support has been amazing and are always quick to respond. When I make technical errors, they have always been able to amend them without any trouble. \[SENSITIVE CONTENT\] has been excellent during the training process and I rarely contact support for queries as the software is quite intuitive. Cons I still find myself getting data from Projectwork and putting them on a spreadsheet to get more pieces of insight that would be good for the team to present. The integration with Xero has been good but at the beginning, with syncing them with the employees on Xero, we were having issues with the rate cards not accruing leave. Which created some issues with what employees were supposed to be accruing, etc. Switched from [Clockify](https://www.capterra.com/p/169607/Clockify/) We needed more insights that were automated rather than just a time-logging program. Review Source AR Anthony R. Head of Project Delivery Computer Software Used the software for: 2+ years ### "Projectworks woks for me" March 2, 2022 4.0 Pros When we found Projectworks I was immediately engaged. The Project Reporting & Metrics allow us to interrogate the system. There is a good library of reports to get you by, but Projectworks also has the capability to produce custom reports. Our PMO integrates Projectworks with Power BI to present a bit more detail in the dash boarding. Integrating with Xero its good but I am not sure if we are utilising the full potential. As our Software Engineering use Azure Dev Ops it will be good to see the integration, which is currently in a beta state, advance to generally available. Projectworks are advancing with new features all the time and communicate their product roadmap well. I look forward to more development Cons I have found the Custom Report feature complex, and would like to see it made simpler. Switched from [Harvest](https://www.capterra.com/p/75598/Harvest/) Harvest is a very limited tool. We outgrew it. Review Source GY Ghiwa Y. IT manager Airlines/Aviation Used the software for: 1-2 years ### "A Clear and Connected Approach to Project Management" November 29, 2025 5.0 my experience with Projectworks has been positive. It brings clarity to project management by combining scheduling, time tracking, and financial insights in a single system. Once you get comfortable with the more complex features, it becomes a reliable tool that improves planning, accountability, and profitability. Pros what I liked most about Projectworks is how seamlessly it connects project planning, time tracking, and financial reporting in one place. The interface feels clean and intuitive, so managing tasks and monitoring progress never felt overwhelming. Cons the main downside of Projectworks is that some of the more advanced features take a bit of time to fully understand. There’s a learning curve when exploring deeper financial or reporting tools. I also found that customization options could feel somewhat limited depending on what you want to tailor. Review Source Response from Spiderworks December 2, 2025 Hi Ghiwa, this is awesome to hear! Thanks so much for our 10/10 rating. Really glad to hear how much you are enjoying our fresh new interface, and that Projectworks has consolidated your project tasks so that you are more efficient. Our advanced features can require more technical knowledge, but we are dedicated to customer education and continue to roll out suppport material, as well as refining our product design to make adoption even easier. If you have any questions about customization or reporting, feel free to contact support@projectworks.com. Thanks for being part of our world! DP Dijana P. CTO Information Technology and Services Used the software for: 2+ years ### ""Big help for any service business"" November 4, 2025 5.0 With projectworks we can keep an eye on time entries and work done by our team memebers. We have instant information about project budget and we can issues invoice for our customers with hours and information booked by team members. Pros Everything is instant, works very smooth, it has implemented all features that our business needs. Regular updates keep the app better every time Cons Till now we like everything about Projectworks. It is supporting our business needs fully. We are using it from day1 of our company and it was great to grow together. Alternatives considered [Productive](https://www.capterra.com/p/169710/Productive/) Reason for choosing Projectworks seemed more simple compared to productive Review Source Response from Spiderworks November 6, 2025 Thanks so much for the fantastic review, Dijana - we’re thrilled that Projectworks has supported your team from day one and continues to meet your needs as you grow! It’s great to hear that the smooth performance, time tracking, budget visibility, and invoicing tools are delivering value every day. We’re especially glad our regular updates are making a difference - evolving alongside our customers is a key priority for us. Thanks again for your ongoing support and trust in Projectworks! JB Jonathan B. Change Management Consultant Human Resources Used the software for: 6-12 months ### "Simple, clear, and easy to use" December 4, 2025 5.0 Overall, it’s been really positive. Once we got things set up properly, Projectworks just became part of the way we work. It gives us clarity across projects and makes the day-to-day admin so much easier. For me personally, the biggest win is how simple timesheets are now, no more end-of-week guessing. And with the new redesign, everything feels faster and more intuitive. It’s one of those tools that doesn’t get in the way. It just helps you stay organised and on top of things. Pros I like that everything is in one place. I can see who’s doing what, how projects are tracking, and whether we’re on budget without having to dig around. It feels simple and clean, and it just makes sense. And the new redesign is a big plus, it feels fresher and even easier to navigate, which makes the day-to-day stuff quicker. Cons Honestly, not much. The setup takes a bit of thought, especially if you want everything to line up with how you actually work. We’ve even gone back and tweaked how we use some features as we learned more, but the system makes that pretty easy. Other than that, no real deal-breakers. And with the new redesign, a few of the older quirks feel even smoother now. Review Source Response from Spiderworks December 7, 2025 Hi Jonathan, thanks so much for taking the time to leave us a review! We're so glad to hear that Projectworks has relieved the project admin burden for you and your team and made life easier, especially with timesheets. It's so good to hear you love the new UI too! Feel free to contact us at support@projectworks.com with any questions in future and we'll be happy to help out. James R. Manager - Project Services Construction Used the software for: 1-2 years ### "Simple and no nonsense platform " December 10, 2025 5.0 I use Projectworks for timesheets and leave requests, and it simplifies invoicing as a consultant. I love its simplicity and ease of use, which saves time on timesheets. The initial setup was very simple, and I rate it a 10 for recommendations. Pros I really like Projectworks for its simplicity and ease of use. It makes timesheets simple and quick to fill in, saving me time and effort. The ease of invoicing hours as a consultant is particularly beneficial, and the initial setup was very simple. Cons Nothing of note, I think the platform is simple and effective for what it needs to do. Further integrations for invoicing could be a handy future product. Review Source Response from Spiderworks December 13, 2025 We love to see it, James! Thanks so much for sharing your valuable perspective as a timesheet user. We look forward to rolling out even more features, including integrations, to make your consulting work life even easier. Thanks for being an advocate of Projectworks, and feel free to reach out at any time at support@projectworks.com! ND Nidhi D. Analyst Information Technology and Services Used the software for: 1-2 years ### "Value for money " August 8, 2025 4.0 Overall it’s been pretty good so far, it’s made managing projects easier but I do wish the mobile experience and custom reporting were a bit more polished Pros Honestly it’s super easy to use and the time tracking and invoicing features are awesome and save me a lot of hassle, the reports are very helpful Cons the mobile app could definitely be better and it is missing some features and just feels a bit clunky sometimes but overall good Review Source Response from Spiderworks August 13, 2025 Hi Nidhi, thank you for your honest feedback - we’re really glad to hear that the time tracking, invoicing, and reporting tools are saving you hassle and helping with project management. That’s exactly what we’re aiming for, so it’s great to know those features are working well for you. We hear you loud and clear on the mobile app and custom reporting. Custom reporting is a relatively new feature and we are learning about how we can improve it as more and more people adopt it - so thank you for your feedback! Ultimately, it is a more technical tool aimed at advanced users. We're sorry to see your ratings for customer support and value didn’t match the rest of your experience. Maybe you missed them? That’s not where we want to land, and we’d love the opportunity to learn more so we can make it right. If there’s something we missed or a way we can support you better, please don’t hesitate to reach out at support@projectworks.com - we’re here to help. MK Maran K. Financial Analyst Investment Management Used the software for: 1-2 years ### "Timelines, Reminders, and Visual Dashboards Keep Our Projects on Track" February 23, 2026 4.0 We were looking for a single tool to take care of most like calculating the project costs, time tracking and forecasting our revenue. Projectworks does exactly that and helps us manage our project across the onsite and remote team with a single tool with ease. Pros My fav features are the timelines and reminders. The time tracking works well too and keep us on track of all the project deadlines. Reports and dashboard are visual which are especially useful when coordinating across different teams and easy to share with our partners. Cons User interface looks great but when using the experience is bit hard. So what would be better for the users, is that only essential features can be near like on sidebar and advanced or less used features can be under the settings so it be easy for lite users. Review Source CG Ciara G. Project Manager Civil Engineering Used the software for: Less than 6 months ### "Great Service & Great Software" July 31, 2025 5.0 My experience with ProjectWorks has been great. I am still learning more & more ways in which it can be used. Pros I love the simplicity of this software. The usership is intuitive and it can be adjusted to suit the exact needs of the user. Cons Initially, the software can be a little overwhelming due to the number of different ways it can be set up. Once you have a ProjectWorks champion in the office though, who understand the ins and outs, it really can be kept quite simple. Review Source Response from Spiderworks August 3, 2025 Hi Ciara, we appreciate you taking the time to leave a review! We’re pleased to hear that you’re finding Projectworks intuitive and flexible to your needs. There’s a lot of power under the hood, and having a Projectworks champion in your team can definitely help unlock that value more quickly. It’s fantastic to hear you’re still discovering new ways to use the platform - we’re always here to support that journey at support@projectworks.com. Thanks again for being part of the Projectworks community! TK Tony K. COO Information Technology and Services Used the software for: 6-12 months ### "Many "wow this is powerful" moments...." August 29, 2023 5.0 Many "wow this is powerful" moments...this says a lot. The more we dug the more we found we could do. Having said that, with flexibility comes complexity, so you need to understand the interdependencies and ensure that you use filtering properly to get the results you need. this is not difficult, just something to be conscious of. Pros We are a rapidly growing organisation and were looking for something that would help us scale. We selected ProjectWorks after reviewing a few solutions with an initial focus on timesheets & Xero integration. This was achieved quickly and painlessly. We then shifted our focus to resource management and forecasting. As we explored ProjectWorks capabilities, we had many "wow this is powerful" moments. We now use ProjectWorks for timesheets, invoicing (integrated with Xero), resource management and forecasting. Like all things, there is a discipline involved to get the full benefit, but the insights and benefits you get are well worth it. Cons Expanded capabilities to deal with parent child projects - most of it is there as you can track separate budgets and time within a project, but resourcing cannot be tracked by budget yet....this is apparently coming in late 2023 Reason for choosing Projectworks Based on capability and suitability for our business Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.