# Page 4 | Projectworks Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is Projectworks the right Resource Management solution for you? Explore 151 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/206536/Projectworks/reviews --- Projectworks 4.7 (151) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 28th, 2026 # Page 4 - Reviews of Projectworks ## Showing most helpful reviews Showing 76-100 of 151 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JW Jeannette W. Office Manager Civil Engineering Used the software for: Less than 6 months ### "ProjectWorks - management tool" March 8, 2022 5.0 From the time we made the decision to switch to Projectworks we have had amazing support. The switch was seamless with the two systems we were using and the integration to Xero. It did take a few weeks to get all of the data over as our system is a bit complicated with different types of fees however the team managed to achieve this. The information we can generate has proven beneficial for our future growth, how we manage our company financially and with the projects and staff. The resourcing facility and forecasting have been the key areas that have helped us. Pros I have been using ProjectWorks for just over 3 months and it is a really well thought out program. The information we can now generate has put us in good stead for our future with regards to resourcing and project management. We know if we can take on additional work, logistics for staff and leave and especially our financial future. Cons To be honest, the support that we have received from the ProjectWorks team has made the transition to this new system seamless. Reason for choosing Projectworks ProjectWorks were able to better tailor the program to our needs. As above, the whole team was so helpful in ensuring that we had a smooth transition to ProjectWorks and we have not regretted the move at all. Review Source DY Daniel Y. Director Civil Engineering Used the software for: Less than 6 months ### "Easy to use project cost and resource management system" February 28, 2022 5.0 Solving forecasting issues, project cost management and tracking of time for hourly rates charge of projects. Less barriers for staff to get involved in forecasting tracking their time accurately and "live" Pros Onboarding was well done, responsive support and customisation prior to go live. The interface is extremely intuitive and forecasting links well with invoicing to make the whole workflow easy. There's continuous updates which include new features or requests. Cons We miss the ability to present all staff against resourced projects on a one page report format. A standard report that is able to do produce this information would be amazing. Alternatives considered [Total Synergy](https://www.capterra.com/p/23086/Synergy-AEC/) Reason for choosing Projectworks We'd used Synergy in the past and decided we wanted to try something a bit newer with perhaps less legacy issues. Switched from [WorkflowMax](https://www.capterra.com/p/226306/WorkflowMax/) Workflowmax interface was cumbersome and no meaningful updates had been done to it for years. Review Source Brayden D. Assistant Accountant Government Administration Used the software for: 6-12 months ### "A simple but user friendly Project Management solution" March 2, 2022 4.0 This system has allowed our company to be accountable for the information we are holding for our jobs. It has required our managers to be accountable as their processes are linked to the accounting team. I have really enjoyed the relationship with your team so far. Pros Simple overlays and menus, The high level of accessibility for support whilst using the program has been fantastic Cons A more specific requirement for my own company is showing the in and out rate on the time entries screen. Alternatives considered [MYOB Acumatica](https://www.capterra.com/p/179531/MYOB-Advanced/) Reason for choosing Projectworks Price Review Source MG Michael G. Management Accountant Computer Software Used the software for: 2+ years ### "Well designed and flexible project management platform " March 8, 2022 5.0 Project manager efficiency is improved which reduces admin overhead. Users typically don't require much training and can pick up and use the platform quickly. Pros Excellent support and client service. Smart features and excellent flexibility. Cons Some documentation could be improved and cost budgeting would be a nice addition Review Source BH Belinda H. Business Administration Information Services Used the software for: 6-12 months ### "Easy to use with regular updates from the Projectworks team" August 28, 2023 5.0 A lot of useful reporting is available and has proven beneficial for our future growth, how we manage our company financially, project budgets and staff. The resourcing facility and forecasting have been key features for me. The switch to Projectworks was seamless and the Support team are very quick to respond to enquiries. Pros Nice, simple user interface. Very easy for everyone to record time and leave. Implementation was well executed and the support team provide swift responses to enquiries. Lots of regular tweaks being made to the system. Cons The Help topics could do with an update as it's sometimes difficult to locate information. The ability to add a comment when rejecting peoples timesheets or leave would be handy along with the ability to track changes to project end dates. Review Source LB Luke B. Operations Manager Civil Engineering Used the software for: Less than 6 months ### "Projectworks - New User" March 3, 2022 5.0 From initial involvement through to rollout, \[SENSITIVE CONTENT\] has been great in demonstrating Projectworks capabilities and uses within our business. When we've encountered a problem, our response has been clear and issues resolved in an exceptionally fast time. Pros As we're in the early stages of deployment, it is difficult to provided a detailed breakdown of what we find most useful with this software. The initial demonstrations and development of the base product to suit our business needs has got me excited for full roll out and future use for our team. Cons Initial migration of data didn't transfer as seamlessly as expected, but the Projectworks team have work tirelessly to iron out any discrepancies. Switched from [WorkflowMax](https://www.capterra.com/p/226306/WorkflowMax/) More suitable to the business. Review Source RH Rebecca H. Marketing Associate Architecture & Planning Used the software for: Less than 6 months ### "So far so good!" March 2, 2022 5.0 I enjoy using it so far. It's early days, but I find it a robust and satisfying platform. Pros I enjoy using Projectworks because of its layout. I find I intuitively know where to find items, but I also think/highly appreciate the onboarding that Projectworks provides for its clients. Tracking time can be nerve-racking and a mistake can permeate through an organization. However, I feel Projectwork has many buffers to avoid or at least have the ability to rectify mistakes earlier rather than later. Cons I would really like to update the time without deleting the entire entry. Review Source AI Anju I. Project Design Consultant Architecture & Planning Used the software for: 6-12 months ### "Well structured projects management tool system" March 10, 2022 5.0 Forecasting is made easy, helps us to see how many free resourcing we have to take on new jobs and grow the company. This makes it easy for everyone to keep busy and keep them working. Pros By no means I am a worthy candidate to review this app, but it's been a very straightforward process with timesheets and managing your time. Finding projects is easy, and adding your time to them is easy. What would be beneficial is if we could see the section in each project that we add our time to. Resourcing tab is also very cool - helps us to predict forecasting with jobs well in advance. Cons If you made a mistake in the timesheet tab, its a matter of going a little back and forth with it, wished it was less cumbersome to do it, but it's easy nevertheless once you get the hang of it Review Source VR Verified Reviewer Software Developer Information Technology and Services Used the software for: 6-12 months ### "Projectworks makes Projects Work" July 30, 2020 5.0 Projectworks is by far the best timesheeting software I've used across every company I've worked at - but it is so much more than that. I know the other business areas within my company have their own needs that are met with Projectworks, and having it all rolled into one solutions makes life easier for everyone. Pros As a user of the software I like the way everything is hooked up for me. I have a limited view of the budget which allows me to know if a project overrunning its budgets. All of the project planning, timesheeting and leave requirements I have are easily met with this product. Cons Although there are many useful options and features, it isn't immediately clear what is available. There is a setting that I now find immensely useful, but for the first few months using this product I'd originally had the setting disabled, not knowing of its existence. Review Source Response from Spiderworks February 28, 2021 Thanks for the feedback, if you'd like an overview tour of the product, then please get in touch with your customer success manager and they'll be able to show you some things that might not be obvious from the start. Keeping an eye on our release notes is also a great way to find out about those little nice to haves that are added each week. Cheers! AS Anne S. Office Manager Architecture & Planning Used the software for: 1-2 years ### "Worth It!" February 28, 2022 5.0 We're so happy that we're using this software and we'd pick it again and again. We find new bits of software that we didn't notice before and it makes our jobs even easier. Would recommend 100%. Pros We love how easy it is to use, how easy it was to set up, how absolutely helpful Customer Service always is whenever we have any questions, how easy it is to track projects. Cons We are very happy with this software and do not feel that it has cons. Review Source Charlie K. Principal Consultant Environmental Services Used the software for: 6-12 months ### "Great system" March 9, 2022 5.0 Pros Does everything we need to run our medium-sized consulting firm of 50 people. Intuitive, clean interface, very responsive help. Cons Can't think of any major cons. The system is working well. Review Source DM Dan M. Infrastructure Engineer Information Technology and Services Used the software for: 2+ years ### "Dans Feedback" August 2, 2020 5.0 Packed full of features that really help save time. I like the look and feel of the product too. Pros I like being able to see my teams resourcing in one place, being able to jump between screens with useful links so I can view a particular team members leave, time etc or update resourcing. The home screen is also really useful as I can see what I have and when my team members have leave. The alerts drop I also frequently use for leave requests and feedback. The leave screens for my team help with planning. I also use the reporting pages for time recorded and resourced vs worked for my team. The details recorded for my team members also helps with filling in forms etc. Accessing from anywhere with internet is also useful. Filtering and searches helpful also. Cons Cant use without internet (I don't think). Would be good to be able to have a offline mode that syncs back. Copying time entries for the working week or multiple days at once would be useful. Resourcing for many weeks used to be an issue but I think resolved now. E.g. loading internal time for my team which doesn't change. Review Source Response from Spiderworks February 28, 2021 Thanks Dan! Joseph B. Managing Partner Management Consulting Used the software for: 6-12 months ### "Amazing Platform - Easy to Implement and Use" January 9, 2023 5.0 The team has been AMAZING to work with; exceptional support and service and extremely responsive when I encountered any issue. Pros The platform is designed specifically for a Consulting Firm to manage projects, expenses, forecasting of people and revenue as well as reporting on utilizations and burns for a variety of engagements. Cons have not found a feature I did not like. Review Source David F. Resource Manager Mechanical or Industrial Engineering Used the software for: 6-12 months ### "Great Package" April 16, 2023 5.0 Pros Projectworks is a package that brings together multiple things we wanted a job management platform to do, and presents it in a straightforward and easy to understand way. Cons There are a few missing features, but nothing that we weren't able to work around. Switched from [WorkflowMax](https://www.capterra.com/p/226306/WorkflowMax/) We wanted a job management platform that integrated resource management effectively. Review Source LB Luke B. Finance & Business Operations Manager Civil Engineering Used the software for: 6-12 months ### "Great Software & Support" March 7, 2022 5.0 Fantastic - they go above and beyond for their customers and the software has had a big impact on our business. Pros Implementation was extremely easy and our staff find it easy to use. They also offer fantastic customer support services Cons Not all reports can be exported, I have been told they will be changing this Alternatives considered [WorkflowMax](https://www.capterra.com/p/226306/WorkflowMax/) Reason for choosing Projectworks Met all of our needs and was much cheaper than Accello Review Source AW Alan W. Operations Manager Fine Art Used the software for: 6-12 months ### "You can be creative with Projectworks" April 11, 2023 5.0 \[sensitive content hidden\] and the team were on-call almost 24/7 when we went live. The speed of response from the helpdesk is borderline miraculous. Cannot commend them enough. If things don't work - they'll fix it and you can't ask for fairer than that. Pros Resourcing is simple. Timesheet entry is so user friendly we have a weekly 98% compliance. The Exec Dashboard showing utilisation rates gives us the best data at a glance which can be sliced and diced in multiple ways. The PW team was more than willing to take any of our suggestions for tweaks and amendments and implement them. Some people have asked for an App but the on-line version is just as easy to use on your phone. Cons For our business we've had to be creative in the way we use the system to suit our needs. It invariably requires workarounds. Lots of things in development stage still and we're happy to wait on those. Review Source Nicholas F G. Test Engineer Information Technology and Services Used the software for: 6-12 months ### "Staying on track" March 9, 2022 4.0 Pros Able to make our time tracking as granular as we like Cons creating multiple time codes can be tedious Review Source LP Lydia P. PMO and Operations Coordinator Information Technology and Services Used the software for: 6-12 months ### "Great Product!" March 8, 2022 5.0 We are saving so much time for the head of our PMO by having myself (PMO coordinator) and the project managers able to add resourcing to our projects and invoice. This is a huge time saving for us! Pros We love the resourcing functionality in Projectworks. It is so easy to use and engaging. The project management team keep this updated on a regular basis and it makes our lives so much easier. The invoicing is also great. Cons We are looking forward to when Projectworks develops purchase orders/planned expenses against projects, and develops invoices showing hours x rates. These are on the roadmap and will be great when they arrive! Switched from [WorkflowMax](https://www.capterra.com/p/226306/WorkflowMax/) Because of the added functionality with resourcing and forward planning! Review Source AP Andrew P. Head of Custom Software Information Technology and Services Used the software for: 6-12 months ### "Great Solution" April 12, 2023 5.0 The application is easy to configure and use, very intuitive. Excellent experience with the whole Projectworks team, very professional outfit. The migration over to Projectworks was painless. Pros Easy to use and configure, on point with project creation, time tracking, invoice generation and the ability to integrate with Xero Cons Not having the ability to create billing rate cards that are based on a specific time period (e.g. billing rate for a calendar year), when changes rates there is a bit of manual work required to have this flow through the project correctly. Reason for choosing Projectworks Easy to use, met our key requirements of project tracking, invoice generation and integration with Xero. Review Source GG Georgina G. Head of Finance Information Technology and Services Used the software for: 6-12 months ### "Great interface and range of features for professional services" March 29, 2023 5.0 As a professional services company, we needed a platform to book our people's time across multiple projects and time periods to effectively manage capacity and utilisation. It needed to integrate with Xero (for leave management and invoicing). Pros Great tool for managing resources across multiple projects, with powerful capacity and utilisations views Cons Reporting could be a bit more sophisticated, but being improved upon all the time Review Source Joanne S. UX Strategist Computer Software Used the software for: 2+ years ### "Great tool with an abundance of features" July 31, 2020 5.0 Keeps track of project time extremely well. Pros Easy to see at a glance what you have worked on during the day/week/month, and able to drill down to individual projects. Good range of functionality on hand to apply for leave, expenses and reporting. Cons Would be nice to have the option of a different color scheme or text size Review Source Response from Spiderworks February 28, 2021 Thanks Joanne, while we won't be adding the options to change color schemes, as the whole product is responsive you should be able to zoom your browser and still have everything look great. If you find something that doesn't look right then please let the team know! Cheers CV Charlotte V. Senior Project Manager Information Technology and Services Used the software for: Less than 6 months ### "Great project management tool, great experience!" March 3, 2022 4.0 Overall as a Project Manager, my experience has been positive and Projectworks has allowed me to find the information I need to monitor & control my projects and manage stakeholders' expectations. Pros My experience with Projectworks has been positive since day one. Projectworks is not only a great project management solution with powerful features, but the collaboration with the Projectworks support team also has been awesome. Since the roll-out, we have managed to customise the tool to fit our business needs and I am sure there is more to come. Cons In Projectworks you can create a schedule using the timecodes you have created, which every project manager loves :) An added bonus would be if the resourcing and schedule functionality would be linked to limit any double handling. Recently Projectworks released an integration that allows team members to record time in Projectworks through Azure DevOps work items. We have requested the integration to deduct the recorded time from the 'remaining time' in Azure DevOps so in the future we can improve our Sprint performance and time recording efficiency for the team. Review Source Richard G. General Manager and Product Director Computer Software Used the software for: Less than 6 months ### "A powerful service to help manage product/projects" March 4, 2022 5.0 Our business involves managing an extensive range of products/projects, and managing the resources across these has always been complex. Projectworks give us the visibility we need at all levels. Pros The Projectworks team helped us onboard to the service, and once set up, our ability to monitor and manage our resources, projects, and budgets has increased dramatically. Cons There is so much to this service that it can take some time to become familiar. Fortunately, the Projectworks team is always very responsive when questions arise. Review Source FR Francesca R. Client Delivery Manager Information Technology and Services Used the software for: 1-2 years ### "projectworks daily user" March 11, 2022 4.0 Great support - friendly team - always go the extra mile and keen to respond to any improvements and feedback Pros All round tool to help manage budgets, scheduling and profitability Cons Sometimes the scheduling of potential projects/shadows could be more flexible Review Source Jaco Charl D. Senior Project Manager Management Consulting Used the software for: 6-12 months ### "Awesome PM Tool!" March 14, 2022 4.0 Loved how I could track the budget and resourcing in a project. This is one of the hardest thing for a PM to manage and ProjectWorks makes it so simple and easy. Pros Forecasting, Resourcing, Budget control, Invoicing Cons Need more reporting metrics and tools for reporting progress, etc. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.