--- title: "LocalMessages Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about LocalMessages Software - reviews, pricing plans, popular comparisons to other Human Resources products and more." source_url: "https://www.capterra.com/p/206569/LocalMessages/" page_type: "product" language: "en" --- # LocalMessages Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) LocalMessages ## What is LocalMessages? LocalMessages is the one communication tool for any small business to engage with prospective and current customers. We’ll give you an all-inclusive messaging platform designed for higher engagement rates. With customizable templates, call tracking and robust analytics, LocalMessages offers the communication your business needs to engage with your customers. OneLocal is the one-stop-shop for all your marketing needs. To learn more about LocalMessages and OneLocal, visit: https://onelocal.com ## What is LocalMessages used for? [Human Resources](https://www.capterra.com/human-resource-software/)[Conversational Marketing Platform](https://www.capterra.com/conversational-marketing-platform-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for LocalMessages?[Manage this product listing](https://www.g2.com/products/hr-management-software/claim_requests/new?auto=true) ## LocalMessages Overview Updated September 2026 AI summary LocalMessages is a conversational marketing platform designed for small businesses seeking to engage customers through targeted one-to-one messaging and real-time conversations. It offers core features such as audience targeting and analytics, along with optional capabilities like appointment scheduling and SMS messaging. The software is accessible via cloud, web, and mobile devices, including Android and iOS. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### LocalMessages 0.0 VS. [4.4 (97)](https://www.capterra.com/p/187336/Sinch-Engage/reviews/) Starting Price Contact vendor Starting Price $99 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.4 (826) Value For Money 0.0 (0) Value For Money 4.3 (779) Customer Service 0.0 (0) Customer Service 4.2 (753) ## LocalMessages alternatives [4.7 (32)](https://www.capterra.com/p/10031687/Text/#reviews) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars Highest Rated [HumanBot](https://www.capterra.com/p/10010954/HumanBot/) [4.8 (826)](https://www.capterra.com/p/10010954/HumanBot/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10010954/HumanBot/) [Clepher](https://www.capterra.com/p/276090/Clever-Messenger/) [4.8 (88)](https://www.capterra.com/p/276090/Clever-Messenger/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/276090/Clever-Messenger/) [Superchat](https://www.capterra.com/p/210968/Superchat/) [4.8 (314)](https://www.capterra.com/p/210968/Superchat/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/210968/Superchat/) ## FAQs about LocalMessages Overview ### What company size and specific industries is LocalMessages built for? LocalMessages is designed for small local businesses that want to connect with customers, improve retention, and provide better service. It fits service-based and customer-facing local companies across many industries, especially businesses that depend on repeat visits and ongoing customer communication. Features and Usability ### What are the key features of LocalMessages? LocalMessages offers chat and messaging tools including live chat, one-to-one messaging, real-time conversations, SMS messaging, and real-time notifications. It also includes CRM, contact and customer databases, campaign segmentation, audience targeting, autoresponders, appointment scheduling, reporting and analytics, surveys and feedback, and third-party integrations. Integrations ### Which third-party tools and platforms does LocalMessages integrate with? LocalMessages integrates with Aesthetic Record, FollowUp CRM, FreshBooks, Housecall Pro, HubSpot CRM, PayPal, RepairDesk, RingCentral Engage Digital, ShipStation, Shopify, Storage Commander, and Stripe. These integrations cover CRM, billing, shipping, messaging, and ecommerce workflows, giving teams connections to core business platforms used alongside LocalMessages. Getting Started and Support ### What training and onboarding options does LocalMessages offer? LocalMessages provides live online sessions, documentation, and videos for training. Live online sessions support guided setup and question handling, documentation offers written reference material for review, and videos give teams a self-paced format for learning features and steps. Getting Started and Support ### What customer support options does LocalMessages offer? LocalMessages provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. No reviewer feedback on support is available here, so user experience details such as response speed or helpfulness cannot be confirmed from the catalog data. ## Features AI summary Based on 1,088 Human Resources reviews Capterra data shows that buyers of conversational marketing platforms rank the following features as their top priorities: - **Chat/Messaging** (**64%** of reviewers rated this feature as critical) - **Campaign Management** (**57%**) - **Chatbot** (**56%**) LocalMessages supports **Chat/Messaging** and **Campaign Management**, giving teams a direct way to manage customer conversations and run targeted outreach from one platform. However, it does not offer **Chatbot**. Instead, it provides **SMS Messaging** (**46%**), which still helps businesses reach customers quickly through text-based communication. Together, these features help teams respond faster, coordinate campaigns more effectively, and stay connected with leads and customers across key touchpoints. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities API Application programming interface that allows for integration with other systems/databases Appointment Management Manage various aspects of appointments including booking, rescheduling, canceling Appointment Scheduling Schedule appointments via a calendar Audience Targeting Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention Autoresponders Create and automatically send premade copy in response to customer messages LocalMessages 29 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: Schedule appointments via a calendar - Audience Targeting: Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention - Autoresponders: Create and automatically send premade copy in response to customer messages - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Campaign Segmentation: Group campaigns by project, client, or campaign for better management. - Chat/Messaging: Communicate using direct chat or messages within the system - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer Experience Management: Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Data Import/Export: Import and export data to and from software applications - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Live Chat: Ability to chat online in real time - One-to-One Messaging: Send personal messages to clients or attendees - Real-time Conversations: Send and receive messages in real-time via an online communication channel - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - SMS Messaging: Send messages via SMS - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes --- Get Advice We can help you find the software with the features you need. ## Pricing ### Starting price Free trial not available ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)[ ShipStation](https://www.capterra.com/p/155621/ShipStation/)[ RepairDesk](https://www.capterra.com/p/146659/RepairDesk/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.