# Xapsys Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Xapsys Software - reviews, pricing plans, popular comparisons to other CRM products and more. Source: https://www.capterra.com/p/206570/Xapsys-CRM --- # Xapsys Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Xapsys ## What is Xapsys? CRM, workflow planning and live business intelligence dashboards fully integrated with Sage 50, Sage 200 and Xero. Xapsys CRM was designed in close collaboration with end users & managers. The result is a customer relationship management platform that eliminates the need for double entry, scattered data sources & slow business processes. Cloud based, easily deployed & so intuitive that it alleviates hefty implementation & training costs. Independent low cost solution for SME's. ## What is Xapsys used for? [CRM](https://www.capterra.com/customer-relationship-management-software/) Top alternative Featured Overall rating Based on 5 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price £29.95 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Xapsys?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.xapsys.co.uk&name=Xapsys) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Xapsys 4.6 (5) VS. [4.7 (462)](https://www.capterra.com/p/245800/Monday-CRM/reviews/) Starting Price £29.95 Per User, Per Month Starting Price $12 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (5) Ease Of Use 4.7 (462) Value For Money 4.6 (5) Value For Money 4.5 (401) Customer Service 4.8 (5) Customer Service 4.6 (384) ## Xapsys alternatives [4.2 (1,306)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [4.3 (6,973)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.5 (4,458)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.4 (18,782)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/206570/Xapsys-CRM/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Reporting/Analytics 3.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Territory Management 3.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Organize customer data and accounts by user or geography Workflow Management 3.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Create, design and manage workflows for repetitive tasks Forecasting 1.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Form predictions based on past and present data/trends Lead Capture 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Automatically identify and save contact information of potential customers Lead Generation 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Manage the process of attracting and converting business prospects into leads Xapsys 33 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Track and manage schedules and meetings via an integrated calendar Manage, organize, and store contact information Visualize and analyze customer experience across all touchpoints and channels Customize data fields to support various needs and use cases Alter the layout and content of reports Import and export data to and from software applications Protect sensitive data for digital privacy Store and organize documents in a centralized system Assemble applications and processes by dragging over and arranging pre-built components Manage, store and organize emails within the system or via third-party apps Create and send email blasts/campaigns Pre-made examples and templates for emails Form predictions based on past and present data/trends Track interaction history by documenting conversations for contacts Automatically identify and save contact information of potential customers Manage the process of attracting and converting business prospects into leads Store information about leads or contacts and track, manage and nurture them throughout the sales process Score a lead on their quality or likelihood to buy based on certain behaviors Score a lead based on quality or likelihood to buy/convert based on predetermined criteria Automate workflows and trigger campaigns based on customer actions Access software remotely via mobile devices Generate quotes or estimates for customers Timed notification for any upcoming task, deadline, appointment, or activity View and track pertinent metrics to find patterns and gain insights from data Pipeline view and tracking lead status Reports specific to sales analysis for trends and strategies Group leads or contacts based on their specific characteristics Create, manage and track all task activities and progression Organize customer data and accounts by user or geography Set up connections to third-party platforms to improve business processes Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.0 (5) 4.0 Based on 5 reviews ## Pricing Value for money 4.6 (5) Free Trial CRM £29.95 Per User,Per Month Value for money 4.6 (5) 4.6 Based on 5 reviews ## Integrations [ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ WordPress](https://www.capterra.com/p/131687/WordPress/)[ Gmail](https://www.capterra.com/p/202338/Gmail/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[ MailerLite](https://www.capterra.com/p/136603/MailerLite/)[ Microsoft Azure](https://www.capterra.com/p/16365/Azure/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (5) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (5) 4.8 Based on 5 reviews ## User reviews Overall rating 4.6 Based on 5 reviews Filter by rating 5(4) 4(0) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent DE David E. Commercial Director Furniture ### "Recommended CRM System" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 1, 2025 The team at Xapsys have been excellent to deal with, making sure they tweak the standard package to our requirements. The system itself was very competitive compared to its competitors, and it was far easier to use for a company of our size without overcomplicating matters. Pros We liked the intuitive nature of this CRM package. We wanted the benefit's of a CRM system without tying up the sales team and internal team with complicated systems to keep updated. Cons The package we went for didn't come with standard reports so we had to spend time and money developing reporting suites. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MB Matt B. Key Account Manager Electrical/Electronic Manufacturing ### "Good customer service" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 1.0 1.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 August 21, 2024 Not as feature heavy as other CRM tools but Xapsys meets our business requirements. Logging of data under activities is useful, customer service very strong. Pros Sales data, CRM capabilities. Storage of contact details. Cons Some turbulence with Sage link Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AB Andrew B. MD Import and Export ### "A fantastic lightweight CRM for Sage" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 September 24, 2020 Experience: in the main very good, fast and surprising, gets accountability immediately into our business day and updated real time, the app is especially easy and informative and reassures on a mobile that normal activity is taking place (or not) Pros Pros: Since our business runs on Sage 200, we were previously sold Sage CRM. Not a bad system in itself, it was, however, far too complicated for what our sales team needed to stay on top of their pipeline, the UI was slightly dated and not very user friendly. So were the subscription costs. Looking at the CRM offering, Xapsys CRM was the only CRM we could find that fully integrated with Sage 200 so we gave it a go. The first pleasant surprise was the pricing, starting at £ 10/user/month. Secondly, because they designed the software in close collaboration with end-users, getting started and using the system was incredibly easy and fast. No training was required thanks to the system´s simplicity, contextual help and short explanatory videos. The UI/UX is pleasant and truly optimized to get things done a lot faster than with the previous CRM, allowing the sales team to process sales documents in CRM before they are synched back to the ERP. What we also loved were the unlimited dashboards and widgets built-in BI which allow us to have real time visibility of our business´ KPIs. Finally, the developing team releases weekly updates with functionality enhancements so the system is constantly getting better and better. Indeed, they are very attentive and receptive to customer suggestions. Cons Cons: it has less features than Sage CRM but has all the functionalities we actually use, at a fraction of the cost. It currently lacks email automation/marketing but I have been told than MailChimp integration is at the top of their roadmap. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 12, 2020 Hi Andrew, Many thanks for taking the time to write a review for Xapsys CRM. Much appreciated ! Xapsys team CC Chris C. Managing Director Packaging and Containers ### "A great CRM my sales teams love to use " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 6, 2020 We are now more efficient with stronger sales data and reduced Sage license costs. Pros We migrated from Sage CRM to Xapsys CRM (without loosing any data) because it was not being used by some sales people of our company. They found the system cumbersome to work with and thought it was taking too much of their valuable “selling time”. Because of its simplicity and clean user interface, we now have a system everybody is happy to use. That means we have better data and a real time visibility on the sales forecast. Xapsys CRM is very fast so we also saved on admin time and reduced repeated entries since it integrates seamlessly with our Sage 200 accounting system. We particularly liked the business intelligence capabilities of the system as it has allowed us to create widgets and dashboards that report on any key performance indicator our business needs to monitor. Support is great too. Cons A mobile App could be good but being web based and responsive, we have no problem using Xapsys CRM on mobiles. Reasons for choosing Xapsys More customised to our needs at a fraction of the cost. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 12, 2020 Hi Chris, All the team at Xapsys appreciate the feedback and thank you for your review. NC Nigel C. CEO Packaging and Containers ### "The reporting and forecasting B.I. solution we were looking for!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 5, 2019 As a fast growing B2B display solutions business, things happened really fast and it was difficult to keep an eye on the essential figures to make informed decisions in real time. That was before Xapsys Live! Now, I can track my KPI’s and follow my sales team on my mobile, wherever I am. Being able to see each other’s performance, the salesforce got a lot more competitive, thanks to the gamification effect. Meanwhile, I can easily spot missed opportunities, share with the team instantly and grow business like never before. Besides Xapsys Live, we also got their Xapsys B2B plugin, which gives our clients a tailormade portal access our offering. Two simple and inexpensive tools which helped us tremendously to grow 300% year on. Highly recommended! Pros Using Sage 200 to run the business, we initially looked at the native Sage Business Cloud Essentials but the reviewers were unanimous about the poor level of support, and the licensing model meant huge running costs. Pan Intelligence didn’t impress us much so we were left with Phocas, which despite looking very good, was way too expensive for what we needed. Xapsys Live brought us the best of both worlds: it was implemented in less than an hour with no fuss and no setup costs. Whilst it gives us a real “real time” 360deg view of our business, it has helped us tremendously and certainly participated to our massive growth. Currently on the “explore” plan, it works out to be less expensive than a dropbox (per user that is) Cons Honestly, nothing! the UI/UX is extremely user friendly. Being a lot less tech savvy than my kids, I loved the fact I could start using Xapsys Live instantly and make the most of it. I didn’t have to create my KPI’s, manually connect to data sources, nor climb on a painful learning curve. It just worked out of the box. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)