# TextBetter Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about TextBetter Software - reviews, pricing plans, popular comparisons to other SMS Marketing products and more.

Source: https://www.capterra.com/p/206592/Business-Texting

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# 

 TextBetter Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

TextBetter

## What is TextBetter?

Use your existing landline number to send personalized texts to hundreds of recipients at once, like appointment reminders & special announcements. Our SMS Market Wizard makes it easy. Simply upload your recipient list/desired message to our secure online portal & hit send! We instantly send a personalized text to each recipient individually, creating a 1:1 conversation that is private/easily managed. And when someone replies, we convert their SMS into an email & forward it right to your inbox.

## What is TextBetter used for?

[Mobile Marketing](https://www.capterra.com/mobile-marketing-software/)[Transactional Email](https://www.capterra.com/transactional-email-software/)[Emergency Notification](https://www.capterra.com/emergency-notification-software/)

Overall rating

Based on 14 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$48

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

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Do you work for TextBetter?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://textbetter.com&name=TextBetter)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### TextBetter

5.0 (14)

VS.

[4.4 (245)](https://www.capterra.com/p/145848/Ez-Texting/reviews/)

Starting Price

$48

Flat Rate, Per Month

Starting Price

$25

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (14)

Ease Of Use

4.5 (243)

Value For Money

5.0 (12)

Value For Money

4.1 (223)

Customer Service

5.0 (13)

Customer Service

4.2 (210)

## TextBetter alternatives

[4.8 (21)](https://www.capterra.com/p/144641/TrueDialog/reviews/)

Starting price

$119.00

Per User, Per Month

[4.8 (9)](https://www.capterra.com/p/207036/Soprano/#reviews)

Starting price

Contact vendor for pricing

Highest Rated

[5.0 (124)](https://www.capterra.com/p/183310/Text-P2P/reviews/)

Starting price

$21.00

Per User, Per Month

[Mobile Text Alerts](https://www.capterra.com/p/152417/Mobile-Text-Alerts/)

[4.5 (85)](https://www.capterra.com/p/152417/Mobile-Text-Alerts/reviews/)

Starting price

$25.00

Per User, Per Month

[Learn More](https://www.capterra.com/p/152417/Mobile-Text-Alerts/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

2-Way Messaging

Send and receive text messages to communicate with clients or prospects in real-time

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

API

Application programming interface that allows for integration with other systems/databases

Automated Responses

Automatic reply functionality for incoming messages

TextBetter 52 features

Send and receive text messages to communicate with clients or prospects in real-time

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Automatic reply functionality for incoming messages

Create and automatically send premade copy in response to customer messages

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Set campaign schedules by selecting start, pause, and end dates

Campus Notifications

Communicate using direct chat or messages within the system

Manage and track all internal and external communication conducted via calls, email, text, or chat

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Manage, organize, and store contact information

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Add customized logos and colors to align with company branding

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Manage, store and organize emails within the system or via third-party apps

Create and send email blasts/campaigns

Tracks metrics that provide insight into how a user interacts with any interface or product

Predefined actions automatically performed on the occurance of specific events

Track interaction history by documenting conversations for contacts

Create landing pages or online forms designed to capture new leads and prospects

Send messages to multiple recipients at the same time

Send messages to multiple subscribers at the same time

Personalize text messages using templates and custom fields

Access software remotely via mobile devices

Notifications via mobile devices

Electronic coupons delivered to a mobile device that can be exchanged for a discount

A set of rules that assigns credit for sales and revenue to touchpoints across the customer journey

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Enable custom polls/voting to facilitate decision-making or increase engagement

Analyze and gain insights into data in real-time

Receive data and information in real time

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Monitor conversion rates and analyze effectiveness and profitability of marketing efforts

Send individual or bulk text messages at predetermined times

Plan availability and assign specific time slots for tasks and resources

Short phone numbers that used to opt-in to SMS campaigns

Send promotional campaigns or transactional messages via text messages

Send messages via SMS

Process of managing customer subscription lifecycle for a recurring service or a product

Sample files or documents that could be customized as needed or used as is

Messaging system designed for contests and sweepstakes

Set up connections to third-party platforms to improve business processes

Send, receive, and respond to messages

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Get Advice

We can help you find the software with the features you need.

Features

4.9 (14)

4.9

Based on 14 reviews

## Pricing

Value for money

5.0 (12)

Free Trial

Basic

$48.00

Flat Rate,Per Month

Value for money

5.0 (12)

5.0

Based on 12 reviews

## Integrations

[

Gmail](https://www.capterra.com/p/202338/Gmail/)[

Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[

HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[

Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[

Nutshell](https://www.capterra.com/p/144340/Nutshell/)[

SugarCRM](https://www.capterra.com/p/231638/SugarCRM/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (13)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (13)

5.0

Based on 13 reviews

## User reviews

Overall rating

5.0

Based on 14 reviews

Filter by rating

5(14)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

CJ

CAROL J.

Practice Manager

Veterinary

### "TextBetter is great for our business"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 8, 2020

We use it for sending various messages to clients, some completely unique and others are standard text which we save as "signatures" in our email program so we can easily insert them in our messages and then personalize them as needed. It saves us a lot of time on the phone, and we get replies more quickly, and it's easy to learn to use. The staff and clients both like it.

Pros

It's easy to use, simple & straightforward. We love that we can tell our clients to simply text our main business landline number. Many clients would rather text than call or email. And since our texts aren't coming from a short-code (like the prior service we used), clients trust it. We typically get quicker replies to texts than to voicemail or email messages. Does anyone even listen to their voicemails any more?

Cons

Emojis don't necessarily come through, but we can't really complain about that. The only Con I can think of it that we originally couldn't receive photos, but TextBetter made that possible & now we can! I think there's a small fee for that, which we're happy to pay. So move that Con to the Pro column.

Switched from

[EZ Texting](https://www.capterra.com/p/145848/Ez-Texting/)

With EZTexting, we had to use a keyword (and have clients use it) otherwise we wouldn't always get their replies. And many clients block texts from short-code phone numbers, and we wouldn't know our messages weren't reaching them. It met a need, but TextBetter meets it so much better!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

EK

Emily K.

Chef

Food & Beverages

### "Changed my delivery service for the better!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 5, 2020

As the owner of my own food delivery service I needed something easy and reliable to communicate with my clients. TextBetter saved my business! The program was easy to set up, affordable and improved the customer experience of my small business. I am now able to receive orders and give my clients real time updates via text. Thank you TextBetter!

Pros

This software is easy to use and reliable!

Cons

None - I had no problems setting up or using the software.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SH

Sheryl H.

Director, IT

Automotive

### "Easy to use and support!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 4, 2020

Pros

Really appreciate that it is a generic platform, so can be used across multiple industries or departments. It works well in both our sales and service operations! It was very easy to train our employees and the reporting is straight forward. Pricing per user is reasonable. The contact I work with is extremely responsive to any request I have.

Cons

Initially there were some features I recommended and the company took those and integrated them into the product. There is no downside that I can think of at this time.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CM

Creighton M.

Controller

Transportation/Trucking/Railroad

### "Simple Employee Communication"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 4, 2020

Pros

Easy to use. Right to email we are already looking at. Saves time not having to talk on phone. Employees can answer when they have time, rather than get interrupted. Great customer service \[SENSITIVE CONTENT HIDDEN\] if you do have an issue they are on it right away. Great service for the money.

Cons

Wish did not have to put a character to end the message out.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DG

David G.

IT Manager

Law Practice

### "I would recommend this product to anyone looking to send and receive text messages"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 4, 2020

Pros

The product is very easy to use. It took no time for my users to adapt to the product. It was very easy to integrate into our system and automate several processes.

Cons

We haven't found a downside to this product.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CM

Christine M.

Partner

Legal Services

### "So many texts I never new about"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

September 4, 2020

Wonderful.

Pros

I was so surprised at how many people were texting my landline. I would have never known and my clients would have thought I was being unresponsive.

Cons

Everyone should have this software. It is key to keeping in touch.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MS

Michele S.

Managing Partner

Legal Services

### "TextBetter Saves Me Time and Makes Returning Calls Easy"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 3, 2020

Makes it easier for us to get information and return call by receiving voicemessages through e-mail.

Pros

I can check voicemails from my e-mail on my phone with out having to listen to a message.

Cons

I wish I would have implemented TextBetter earlier.

Reasons for choosing TextBetter

It came highly recommended to me from a client.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KB

Kimberley B.

Owner

Real Estate

### "Best Business Decision!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 3, 2020

We have found the service to be affordable, reliable and the customer service to be to-notch! Adding the text feature through Text Better has been one of the best business decisions we have made!

Pros

It allows us to contact our clients, from our business phone, through an avenue that elicits a quick response.

Cons

The character limits. Although, that seems to be a carrier restriction and not a text better restriction. We, for longer messages, send emails first and then follow with a quick text to alert the client to check their email.

Reasons for choosing TextBetter

Pricing and responsiveness of customer service to answer questions and explain the service features.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SE

Sam E.

Owner

Accounting

### "Textbetter"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 3, 2020

It is great. It helps you centralize your communication with your clients. No more hunting for missed voicemails on work and cell phones and no more trying to find texts on your cell phone and converting it to emails.

Pros

You never know how many important texts you may have missed until you get this software. I was blown away. We not only received important information from the text, but have also gained new clients through it.

Cons

We are completely satisfied with the service.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BP

Billie P.

Office Manager

Veterinary

### "Affordable & Easy to Use"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 3, 2020

Pros

It is affordable. Easy to use and implement. Customer support is helpful and timely.

Cons

Being able to receive images would be helpful, but overall, we are happy with the service for the price. The software does what it says it does.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/206592/Business-Texting/reviews/)

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