--- title: "TextBetter Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about TextBetter Software - reviews, pricing plans, popular comparisons to other SMS Marketing products and more." source_url: "https://www.capterra.com/p/206592/Business-Texting/" page_type: "product" language: "en" --- # TextBetter Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 7, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) TextBetter ## What is TextBetter? Use your existing landline number to send personalized texts to hundreds of recipients at once, like appointment reminders & special announcements. Our SMS Market Wizard makes it easy. Simply upload your recipient list/desired message to our secure online portal & hit send! We instantly send a personalized text to each recipient individually, creating a 1:1 conversation that is private/easily managed. And when someone replies, we convert their SMS into an email & forward it right to your inbox. ## What is TextBetter used for? [Mobile Marketing](https://www.capterra.com/mobile-marketing-software/)[Transactional Email](https://www.capterra.com/transactional-email-software/)[Emergency Notification](https://www.capterra.com/emergency-notification-software/) Top alternative Featured Overall rating Based on 14 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $48 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for TextBetter?[Manage this product listing](https://www.g2.com/products/textbetter-landline-texting-solutions/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### TextBetter 5.0 (14) VS. [4.5 (273)](https://www.capterra.com/p/145848/Ez-Texting/reviews/) Starting Price $48 Flat Rate, Per Month Starting Price $25 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (14) Ease Of Use 4.5 (271) Value For Money 5.0 (12) Value For Money 4.2 (251) Customer Service 5.0 (13) Customer Service 4.3 (238) ## TextBetter alternatives Highest Rated [4.8 (21)](https://www.capterra.com/p/144641/TrueDialog/reviews/) Starting price $119.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.6 (75)](https://www.capterra.com/p/160386/Salesmsg/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Mobile Text Alerts](https://www.capterra.com/p/152417/Mobile-Text-Alerts/) [4.5 (86)](https://www.capterra.com/p/152417/Mobile-Text-Alerts/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/152417/Mobile-Text-Alerts/) [SimpleTexting](https://www.capterra.com/p/145859/SimpleTexting/) [4.7 (249)](https://www.capterra.com/p/145859/SimpleTexting/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/145859/SimpleTexting/) ## FAQs about TextBetter Overview ### Which roles and teams benefit most from TextBetter? TextBetter is most used by small business owners, partners, and co-founders who need to streamline customer communication and keep outreach consistent. Office, practice, and IT managers use it to organize messaging workflows, while legal, finance, and service professionals rely on it for timely client updates and operational coordination. Answer based on 14 reviews Overview ### What company size and specific industries is TextBetter built for? TextBetter is designed for businesses of any size, from sole proprietors to enterprises with 20,000 employees. It is built for use across any industry or sector, making it suitable for companies that need a simple and affordable text messaging solution. Features and Usability ### What are the key features of TextBetter? TextBetter offers two-way messaging, SMS messaging, MMS, mass texting, and scheduled messaging for communication workflows. It also includes automated responses, autoresponders, alerts/notifications, and reminders. For campaign and contact management, TextBetter provides CRM, contact database, campaign scheduling, templates, analytics, and third-party integrations. Integrations ### Which third-party tools and platforms does TextBetter integrate with? TextBetter integrates with 6 third-party platforms for CRM and email workflows, including Dynamics 365, Gmail, HubSpot CRM, Microsoft Outlook, Nutshell, and SugarCRM. These catalog integrations cover common business communication and customer management tools used across sales and support teams. Getting Started and Support ### What training and onboarding options does TextBetter offer? TextBetter provides in person training and documentation to help teams get started. In person training supports guided setup and direct instruction, while documentation offers written reference material for self-paced review and ongoing use. Getting Started and Support ### What customer support options does TextBetter offer? TextBetter provides email/help desk, FAQ/forum, phone support, and chat. No reviewer feedback about support is available, so user experience details such as response time or helpfulness cannot be assessed from the provided information. ## Features AI summary Based on 3,882 SMS Marketing reviews Capterra data shows that buyers of SMS Marketing rank the following features as their top priorities: - **SMS Messaging** (**59%** of reviewers rated this feature as critical) - **Campaign Scheduling** (**55%**) - **Mass Texting** (**55%**) TextBetter supports all three features reviewers rate most important: **SMS Messaging**, **Campaign Scheduling**, and **Mass Texting**. Together, these capabilities help businesses send timely messages at scale, plan outreach in advance, and manage high-volume campaigns more efficiently, allowing teams to reach customers consistently and improve campaign execution. 2-Way Messaging Send and receive text messages to communicate with clients or prospects in real-time Access Controls/Permissions Define levels of authorization for access to specific files or systems Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases API Integration Connect to databases, web services, or APIs for robust data integration TextBetter 58 features ### All Features - 2-Way Messaging: Send and receive text messages to communicate with clients or prospects in real-time - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - API Integration: Connect to databases, web services, or APIs for robust data integration - Automated Responses: Automatic reply functionality for incoming messages - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Automatic Replies: Provides automatic text message replies to recipients - Autoresponders: Create and automatically send premade copy in response to customer messages - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Campaign Scheduling: Set campaign schedules by selecting start, pause, and end dates - Campus Notifications: Campus Notifications - Chat/Messaging: Communicate using direct chat or messages within the system - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Event Triggered Actions: Predefined actions automatically performed on the occurance of specific events - Interaction Tracking: Track interaction history by documenting conversations for contacts - Landing Pages/Web Forms: Create landing pages or online forms designed to capture new leads and prospects - Mass Notifications: Send messages to multiple recipients at the same time - Mass Texting: Send messages to multiple subscribers at the same time - Message Personalization: Personalize text messages using templates and custom fields - MMS: Sending/receiving messages with multimedia content like images, audio, or video over a cellular network - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Mobile Coupons: Electronic coupons delivered to a mobile device that can be exchanged for a discount - Mobile Keywords: Unique word that contains letters or numbers that identifies specific campaigns - Multi-Channel Attribution: A set of rules that assigns credit for sales and revenue to touchpoints across the customer journey - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Polls/Voting: Enable custom polls/voting to facilitate decision-making or increase engagement - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - ROI Tracking: Monitor conversion rates and analyze effectiveness and profitability of marketing efforts - Scheduled Messaging: Send individual or bulk text messages at predetermined times - Scheduling: Plan availability and assign specific time slots for tasks and resources - Shortcodes: Short phone numbers that used to opt-in to SMS campaigns - SMS Marketing: Send promotional campaigns or transactional messages via text messages - SMS Messaging: Send messages via SMS - Subscription Management: Process of managing customer subscription lifecycle for a recurring service or a product - Templates: Sample files or documents that could be customized as needed or used as is - Text-to-Landline: Text enables landline phones so users can receive text messages sent to an existing business number - Text-to-Win: Messaging system designed for contests and sweepstakes - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Two-Way Communication: Send, receive, and respond to messages - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks --- Get Advice We can help you find the software with the features you need. Features 4.9 (14) 4.9 Based on 14 reviews ## Pricing Value for money 5.0 (12) Free Trial Basic $48.00 Flat Rate,Per Month Value for money 5.0 (12) 5.0 Based on 12 reviews ## Integrations [ Gmail](https://www.capterra.com/p/202338/Gmail/)[ Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[ Nutshell](https://www.capterra.com/p/144340/Nutshell/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (13) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (13) 5.0 Based on 13 reviews ## User reviews Overall rating 5.0 Based on 14 reviews Filter by rating 5(14) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent CJ CAROL J. Practice Manager Veterinary ### "TextBetter is great for our business" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 8, 2020 We use it for sending various messages to clients, some completely unique and others are standard text which we save as "signatures" in our email program so we can easily insert them in our messages and then personalize them as needed. It saves us a lot of time on the phone, and we get replies more quickly, and it's easy to learn to use. The staff and clients both like it. Pros It's easy to use, simple & straightforward. We love that we can tell our clients to simply text our main business landline number. Many clients would rather text than call or email. And since our texts aren't coming from a short-code (like the prior service we used), clients trust it. We typically get quicker replies to texts than to voicemail or email messages. Does anyone even listen to their voicemails any more? Cons Emojis don't necessarily come through, but we can't really complain about that. The only Con I can think of it that we originally couldn't receive photos, but TextBetter made that possible & now we can! I think there's a small fee for that, which we're happy to pay. So move that Con to the Pro column. Switched from [EZ Texting](https://www.capterra.com/p/145848/Ez-Texting/) With EZTexting, we had to use a keyword (and have clients use it) otherwise we wouldn't always get their replies. And many clients block texts from short-code phone numbers, and we wouldn't know our messages weren't reaching them. It met a need, but TextBetter meets it so much better! Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. EK Emily K. Chef Food & Beverages ### "Changed my delivery service for the better!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 5, 2020 As the owner of my own food delivery service I needed something easy and reliable to communicate with my clients. TextBetter saved my business! The program was easy to set up, affordable and improved the customer experience of my small business. I am now able to receive orders and give my clients real time updates via text. Thank you TextBetter! Pros This software is easy to use and reliable! Cons None - I had no problems setting up or using the software. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. SH Sheryl H. Director, IT Automotive ### "Easy to use and support!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 4, 2020 Pros Really appreciate that it is a generic platform, so can be used across multiple industries or departments. It works well in both our sales and service operations! It was very easy to train our employees and the reporting is straight forward. Pricing per user is reasonable. The contact I work with is extremely responsive to any request I have. Cons Initially there were some features I recommended and the company took those and integrated them into the product. There is no downside that I can think of at this time. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. CM Creighton M. Controller Transportation/Trucking/Railroad ### "Simple Employee Communication" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 4, 2020 Pros Easy to use. Right to email we are already looking at. Saves time not having to talk on phone. Employees can answer when they have time, rather than get interrupted. Great customer service \[SENSITIVE CONTENT HIDDEN\] if you do have an issue they are on it right away. Great service for the money. Cons Wish did not have to put a character to end the message out. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. DG David G. IT Manager Law Practice ### "I would recommend this product to anyone looking to send and receive text messages" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 4, 2020 Pros The product is very easy to use. It took no time for my users to adapt to the product. It was very easy to integrate into our system and automate several processes. Cons We haven't found a downside to this product. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. CM Christine M. Partner Legal Services ### "So many texts I never new about" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 September 4, 2020 Wonderful. Pros I was so surprised at how many people were texting my landline. I would have never known and my clients would have thought I was being unresponsive. Cons Everyone should have this software. It is key to keeping in touch. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. MS Michele S. Managing Partner Legal Services ### "TextBetter Saves Me Time and Makes Returning Calls Easy" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 3, 2020 Makes it easier for us to get information and return call by receiving voicemessages through e-mail. Pros I can check voicemails from my e-mail on my phone with out having to listen to a message. Cons I wish I would have implemented TextBetter earlier. Reasons for choosing TextBetter It came highly recommended to me from a client. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. KB Kimberley B. Owner Real Estate ### "Best Business Decision!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 3, 2020 We have found the service to be affordable, reliable and the customer service to be to-notch! Adding the text feature through Text Better has been one of the best business decisions we have made! Pros It allows us to contact our clients, from our business phone, through an avenue that elicits a quick response. Cons The character limits. Although, that seems to be a carrier restriction and not a text better restriction. We, for longer messages, send emails first and then follow with a quick text to alert the client to check their email. Reasons for choosing TextBetter Pricing and responsiveness of customer service to answer questions and explain the service features. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. SE Sam E. Owner Accounting ### "Textbetter" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 3, 2020 It is great. It helps you centralize your communication with your clients. No more hunting for missed voicemails on work and cell phones and no more trying to find texts on your cell phone and converting it to emails. Pros You never know how many important texts you may have missed until you get this software. I was blown away. We not only received important information from the text, but have also gained new clients through it. Cons We are completely satisfied with the service. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. BP Billie P. Office Manager Veterinary ### "Affordable & Easy to Use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 3, 2020 Pros It is affordable. Easy to use and implement. Customer support is helpful and timely. Cons Being able to receive images would be helpful, but overall, we are happy with the service for the price. The software does what it says it does. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. [View all Reviews](https://www.capterra.com/p/206592/Business-Texting/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.