# Refresh Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Refresh Software - reviews, pricing plans, popular comparisons to other Employee Recognition products and more. Source: https://www.capterra.com/p/206615/OneStock --- # Refresh Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Refresh ## What is Refresh? SHRM backed as part of the 2025 WorkplaceTech Accelerator. In a world short on talent we need to think of our employees more as consumers, making what has historically been complex, time intensive journeys across our benefits into a modern, seamless experience. Employees hate being treated as a number. Refresh helps bridge the recognition gap by making recognition feel personal, purpose driven, and less time consuming for managers to let their team know they matter. Core features include: - Peer to Peer or Manager to employee recognition - Social Feeds - Rewards - Automated achievement & anniversary acknowledgment Configured to your specifications we meet your employees where they live which is particularly important for the deskless workforce. ## What is Refresh used for? [Employee Recognition](https://www.capterra.com/employee-recognition-software/)[Employee Engagement](https://www.capterra.com/employee-engagement-software/)[Employee Communication Tools](https://www.capterra.com/employee-communication-tools-software/) Overall rating Based on 9 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $5 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Refresh?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://refreshplatform.com&name=Refresh) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Refresh 4.9 (9) VS. [4.6 (5,044)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting Price $5 Per User, Per Month Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (9) Ease Of Use 4.7 (5,044) Value For Money 5.0 (7) Value For Money 4.5 (4,809) Customer Service 4.7 (7) Customer Service 4.6 (4,827) ## Refresh alternatives [4.3 (3,033)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/) Starting price Contact vendor for pricing Highest Rated [4.9 (4,263)](https://www.capterra.com/p/205015/Deel/reviews/) Starting price $5.00 Per User, Per Month [4.6 (3,108)](https://www.capterra.com/p/110968/BambooHR/reviews/) Starting price $10.00 Per User, Per Month [4.6 (175)](https://www.capterra.com/p/156106/Hibob/reviews/) Starting price Contact vendor for pricing ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Alerts/Notifications 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Customizable Templates 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Pre-designed layouts that can be customized to match preferences and requirements Data Analysis Tools 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Analyze survey results via statistical testing or crosstabs directly within the software Data Import/Export 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Import and export data to and from software applications eCards 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Digital greeting cards that are sent electronically, usually via email Employee Database 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Electronic storage of staff/employee contact information and job status in a centralized repository Refresh 186 features Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager Collect data and compile reports to stay in compliance with Affordable Care Act requirements Define levels of authorization for access to specific files or systems Detailed plan including steps, milestones, assignments, and timeline needed to complete a project, strategy or goal Integrates with Active Directory Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Continuous profile-based stream of news and activity Verifies and confirms the accuracy of an address Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Allow reviewers to provide anonymous feedback to encourage honest conversations Application programming interface that allows for integration with other systems/databases Find and manage potential candidates and their applications and resumes through the recruiting life cycle Manage the process of evaluating documents or requests submitted for approval Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Creation, administration, and evaluation of assessments or tests Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention Record and send audio and/or video files by online message or chat Automatically populating fields or sections within a form Distribute awards to winners via prizes, coupons, giveaways, items, redemption codes, etc. Compare key metrics for the business against prominent players in the industry Delegate benefits administration to third party vendors Use a dashboard to view benefits that are selected by employees or offered by employers Record employee's benefit plans and selections throughout career progression Track and manage schedules and meetings via an integrated calendar Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Communicate using direct chat or messages within the system Private online space that lets businesses securely share documents and provide information access to clients Provides a channel for team members to share media files, communicate, and work together Leave comments and notes on documents for others to view Manage and track all internal and external communication conducted via calls, email, text, or chat Manages compensation such as salary, bonus, and benefits processes, aligning with policies Track and manage adherence to policies for any service, product, process, or supplier Track and report regulatory data to either internal management or external stakeholders Capability of a software or system to make decisions and perform actions based on specified conditions Configure existing workflows to meet your organization's needs Centralized database of stakeholders and their contact information such as names, address, phone number etc. Centralized repository to store content and assets Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Process of dividing customers into groups based on common characteristics Add customized logos and colors to align with company branding Alter the layout and content of dashboards Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Tailored or customizable questions for more targeted and relevant data collection Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Analyze survey results via statistical testing or crosstabs directly within the software Import, collect, and capture data from multiple sources Removes data that is incomplete, inaccurate, or irrelevant from a dataset Import and export data to and from software applications Protect sensitive data for digital privacy Digital displays use technologies such as LCD, LED, projection and e-paper Online forums/groups where users can ask questions, share ideas, best practices, etc. Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Assemble applications and processes by dragging over and arranging pre-built components Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience Digital greeting cards that are sent electronically, usually via email Digital forms that are shared and accessed online Digitally sign online documents Manage, store and organize emails within the system or via third-party apps Reminders sent via email Manage benefit portfolio selection that is available to your employees through workplace and automate related administrative tasks Electronic storage of staff/employee contact information and job status in a centralized repository Access names, contact information, and roles of employees in a centralized repository Tools to improve and measure employee satisfaction and involvement Create and share a new employee handbook with helpful information Track employee schedules, availability, and performance across projects and tasks Process of familiarizing new employees with the company, their position, and responsibilities Online portal where employees can access and track their own information Centralized storage for employee data, records, and performance metrics Acknowledge and reward employees for reaching specific goals and/or for exemplary performance Builds a system of recognition and rewards to encourage employee performance and link outcomes to business needs Gateway through which employees can access the system Tracks metrics that provide insight into how a user interacts with any interface or product A list of events with their respective dates Schedule and manage the logistics of activities and other gatherings Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Public or private sharing of digital files such as documents, audio/video, images, and more Find & retrieve relevant data or documents Create and design new forms from scratch using templates and design tools, or scan and convert existing forms into the system Store, manage and track all forms in a centralized location Search for specific words or phrases within a document or database Games or game-like elements to track progress and reward accomplishments Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus Allows employees to set and manage work or career related goals Establish measurable goals and objectives and track their progress over a specific period of time Organize and edit a group of people's policy and members Suggesting health goals and plans to clients or patients Set up and manage health insurance benefits for employees Gain insights into the health of employees, equipment, registered instances or any other organizational asset to check their status Managing service requests, incidents, IT issues & support with a ticketing system Compliant with HIPAA, which sets standards for sensitive patient data protection Automates core HR functions such as talent management, employee evaluation and learning management Set up and manage health savings and flexible spending accounts for your employees The creation, development, and sharing of potentially innovative new ideas Manages incentive programs such as profit sharing, stock awards, and individual bonus plans Create, share, and manage the distribution of job descriptions/duties Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills Boards that use custom metrics to show how leading performers compare to other individuals/teams Facilitate training materials that help employees grow and progress in their positions Set up and manage life insurance benefits for your employees Live stream to multiple devices simultaneously Allows managers to praise, recognize skills, and give feedback to their employees Send messages to multiple recipients at the same time Collection of images, videos and other digital content that can be used Comprehensive list that contains information and details of all the members associated with a particular organization or group Database of members to track personal information of individuals and families Access software remotely via mobile devices Distribute a survey via mobile devices Controls/tools to moderate the session Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers Manage and support multiple languages Supports different types of question formats, including multiple-choice, checkbox, open-answer, Likert scale, and essay Identify, track, and respond to negative feedback Create and update newsletter content to increase engagement Formally proposing oneself or choosing someone as a candidate for a job, responsibility, or award Provides real-time feedback and assessments on employee performance, skills, and accomplishments Select benefits and provide information needed to participate in a benefit via an online portal Create orientation programs for new employees or students Manage employee salary processes, data, taxes, and records administration efficiently Allows employees to praise one another in a social network-like feed visible to the whole organization Organize and manage the accomplishments and development of employees or performance of applications or systems A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Adjust communications based on previous interactions or personal preferences Streamlining repetitive tasks and activities through automated and predefined workflows Process of managing several related projects or business activities to achieve organizational goals Reporting on how each user, task or process has advanced since its initiation System that helps businesses manage their relationships with various third-party vendors, suppliers, and service providers Short, frequent surveys designed to quickly gauge the ongoing attitudes or feelings of a specific group Survey design technique that directs respondents to different questions based on their previous answers Pre-written repository of questions that can be reused within a course or for assessment or interviews Integration of respondents' answers from previous survey questions into subsequent questions or text Brief assessments used to measure knowledge and skills Randomize the displayed order of questions and answer options Ability to see if recipient has viewed/opened the message Analyze and gain insights into data in real-time Engage in direct, instant messaging with customers, users, etc. Receive data and information in real time Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Receive system updates as soon as any changes are made Track accrued recognition and rewards at an individual employee level Tools to find, assess, and hire suitable candidates for a job within an organization Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Limit the number of participants with certain characteristics you want to complete the survey Ensure the answer provided fits set parameters (numerical, positive number, etc.) Set up and manage retirement benefits for your employees A catalog which lists a selection of rewards for incentive programs, loyalty programs, referral programs, and more Point or incentive based programs loyalty programs designed to increase customer engagement Set & manage permission levels based on user roles and restrict access to only authorized individuals Send individual or bulk text messages at predetermined times Plan availability and assign specific time slots for tasks and resources Automatically calculate score after the assessment Search and filter data across systems to locate required information by entering keywords or certain criteria Securely stores data to prevent data loss or breaches An individual's evaluation of his or her own strengths, weaknesses, and skills Online portal through which end users can access the system, manage tasks, or obtain information Allow users to access multiple services after entering their login credentials once Skip over or route respondents to different questions based on their previous answers Process of communicating with an online community and measuring the effectiveness of activity Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Forums and/or tools where employees/ers recognize and showcase peers' achievements to boost workplace culture & community engagement Manage the reservation of workspaces Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Allow media to be embedded in the question or answer options Create and manage surveys Create and administer polls and surveys Gauge satisfaction and receive information for improvement and success Create, manage and track all task activities and progression Create, save, and re-purpose templates for emails, forms, etc. Set up connections to third-party platforms to improve business processes Track employee/learner's progression through training programs Store, modify, and track user accounts and access in a centralized directory Modifying a website's URL to enhance readability, branding, or campaign alignment Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Track revisions and updates made to files and navigate between different versions Interact with data visualization elements, such as charts and graphs, to drill down into data Web form that allows users to enter data that is sent and processed for different reasons Built-in website builder or integration with third-party site Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.9 (9) 4.9 Based on 9 reviews ## Pricing Value for money 5.0 (7) Free Trial Basic $5.00 Per User,Per Month Value for money 5.0 (7) 5.0 Based on 7 reviews ## Integrations [ Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[ Slack](https://www.capterra.com/p/135003/Slack/)[ Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[ Gmail](https://www.capterra.com/p/202338/Gmail/)[ ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[ Rippling](https://www.capterra.com/p/172127/Rippling/)[ Deel](https://www.capterra.com/p/205015/Deel/)[ Gusto](https://www.capterra.com/p/131882/Gusto/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (7) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (7) 4.7 Based on 7 reviews ## User reviews Overall rating 4.9 Based on 9 reviews Filter by rating 5(8) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent Genesis G. Marketing Specialist Marketing and Advertising ### "Refresh Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 March 6, 2023 Pros The customization of the platform any way you see fit. And communication tools make it really easy for us to connect with our team and for a survey. Cons None so far. Exciting seeing some of the new features that are on the product roadmap. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AJ Arjun J. Sr. Digital Marketer Information Technology and Services ### "Great Employee Engagement Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 August 1, 2022 Pros Employee engagement and empolyee communication tools are really good. Many integrations are useful and there are many helpful features for onboarding any new employee. Cons Still now I have no cons for the software. Switched from [StaffCircle](https://www.capterra.com/p/178769/StaffCircle/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Ummu Habibah M. Assistant Manager Business Development Telecommunications ### "One of the best to manage employee recognition." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 July 20, 2022 Pros The ability to modify the platform in any way you see fit. Our system was configured according to our specifications by the Refresh Staff. They have also been capable of providing us with fresh perspectives, including how to make a critical yearly awards ceremony a better one for employees. Cons The product is rarely updated and not much new updates or patches are roll out. It is a great product, but need a consistent updates on the feature and tools. overall, I love all the benefit of the software in managing our employees recognition segment. Switched from [Appreiz](https://www.capterra.com/p/160625/Appreiz/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Jonathan T. VP Strategy & Innovation Staffing and Recruiting ### "The customizable wellness platform we needed" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 17, 2022 Pros We were able to integrate a variety of our tools into one platform while dropping a few point services that more than covered the expense, saving us a lot of time and money in the end. Cons None so far. Refresh has really helped our organization modernize our employee engagement around mental and physical wellness. Reasons for choosing Refresh Great user and admin experience. Complete range of wellness tools. More flexible and customizable than other tools we reviewed. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DG Dane G. CEO Staffing and Recruiting ### "Super easy to customize" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 1, 2022 We were excited to be able to release a mobile app that was company branded and has so many features that we can deploy to make our employees feel connected and valued. We see this as the beginning of a great partnership and love dealing with the team at Refresh on what we can continue to build on and learn together. Pros The customization of the platform. The Refresh Team spent the time to get us set up with exactly the system we wanted. They were also available to walk us through new ideas on how to improve the employee experience of a key annual awards event. Cons There is not anything not to like in this software. It has been exciting seeing some of the new features that are on the product roadmap. When we have had ideas on where we could add in more videos or extend the public presentation of kudos from team members, Refresh has been able to adjust to meet our needs. Alternatives considered [XM for Employee Experience](https://www.capterra.com/p/140443/Qualtrics-Employee-Engagement/) [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/) [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Reasons for choosing Refresh Their pricing and product quality are first class. It feels like we are getting a much more expensive system. Refresh has been really clear on understanding what challenges we want to solve and how we can do it in their platform. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PE Phil E. CFO Entertainment ### "Phenomenal Software " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 8, 2021 I wish all of tools worked this well Pros Ease of use and optimization - really aids in daily work Cons Wish we could use this on the entire platform Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JB James B. Founder Electrical/Electronic Manufacturing ### "Smooth Sailing" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 25, 2020 Pros We’ve been bringing in new engineering employees since 2018 and the process with this platform has been, dare I say, refreshing - we use their onboarding forms and workflow to capture everything we need on day one, employees are set up to provide additional information as we request it, and the data management is great. Where Refresh shines above the rest is in how seamless it is from a workflow perspective - both for users and ourselves as administrators. We have also begun to provide a wellness/fitness program with the Refresh Live video sessions that we otherwise may have never thought about. This has been a big win for our team. Cons Refresh should have contacted me 4 years ago! Also at this point our team loves the wellness offering so much it would be hard to ever go back. Reasons for choosing Refresh Onboarding, employee benefits and wellness are tied together in one great product. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DL David L. CEO Financial Services ### "My Team Loves It" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 21, 2020 From start to finish we have had a really good experience with Refresh. Their team has done everything we have asked and given us a tool for our employees that everyone is really happy with. Pros The broad range of communication tools makes it really easy for us to connect with our team around all of our company goals, benefits, etc as we figure out how to maintain community and culture in a WFH world. That we can provide a central resource for each employee really simplifies HR process and the breadth of the product has allowed us to eliminated a few other products we were using. Cons No real cons for the platform. So far every ask has been met. Will update in the future though should that change. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JD Jim D. CEO Computer Software ### "Refresh delivers an extraordinary product and is an exceptional company to work with" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 3, 2020 Of all the companies we work with. Refresh is at the very top. I cannot endorse them enough as a software provider, partner, and leader in their field. Pros This is best in class software and a product which delivers incredible value for the cost. The Refresh software is state of the art, easily deployed, flexible to a company's specific requirements, while delivering highly valuable content and services. Cons Refresh is continually updating and improving their software and we have never encountered an issue with it that we would consider problematic. Reasons for choosing Refresh The Refresh value proposition and product were clearly superior to anything we saw in the market Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. 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