# Page 3 | ManyChat Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is ManyChat the right Chatbot solution for you? Explore 72 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/206636/ManyChat/reviews --- ManyChat 4.6 (72) [View alternatives](https://www.capterra.com/p/206636/ManyChat/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of ManyChat ## Showing most helpful reviews Showing 51-72 of 72 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use jmG john michael G. make money Accounting Used the software for: 2+ years ### "a promotional omnichannel chatbot platform" March 7, 2023 5.0 base on my description , experience on manychat i'll meet some many friend Pros a very easy software to find but if they find the software Cons there are many people don't know how to find this platform Review Source Pierfrancesco Maria P. Ceo & Founder Marketing and Advertising Used the software for: 2+ years ### "As an Educator Partner I always recommend it" February 11, 2022 5.0 Pros Build a complete chatbot without knowing the programming code Cons The platform is always developing new features Review Source TY Taufik Y. Online Marketer Internet Used the software for: 2+ years ### "Engaging my audience" March 25, 2021 5.0 Overall, I satisfied with ManyChat. They have a lot of useful tools that I can use in my business. Pros ManyChat helps me to keep in touch with my audience even if I'm not online. I just need to set up a chat flow for my Facebook page, then ManyChat will respond to the question from my audience. Also, I can guide the cold leads to become my buyer with the follow-up sequence. Cons I love the ManyChat feature and tools, but sometimes they have error or bugs. I also got a complaint from my customer because of an error. Review Source DS Daniela S. Professora Food & Beverages Used the software for: Less than 6 months ### "Manychat changed my life" January 4, 2023 5.0 Manychat has brought me many customers who buy my courses, at times that are unlikely for many people. I am very happy with Manychat. Pros I love Manychat, because it makes my work a lot easier, especially in automating messages. I have great returns from my clients, thus facilitating sales even when I am not working. I highly recommend! Cons When I make the funnels to be used on Instagram, the system sometimes gives error messages. There could be a team that could help us solve this problem, because right at the beginning that I started using it was a big obstacle. Review Source Kaitlin C. Ceo Graphic Design Used the software for: I used a free trial ### "Many chat , simply simple" June 22, 2023 5.0 Pros I was fearful of chat bots and malfunction and this put an ease to this fears the setup was simple everything went and continue s to go smoothly. Cons I wish there was more of a way to. Integrate with some one here products I use . Review Source Adrian A. Digital Project Manager Marketing and Advertising Used the software for: I used a free trial ### "Great for first steps into IA chat and bots!" December 4, 2022 5.0 Pros The onboarding is great and is super fun to start creating a chatbot! Ideal to begin with IA chatbots and automated chats. Is, also, a very great tool to turn chats into a contact and - finally- a lead. Cons I am from argentina and here we have some issues to pay in dollar. This is a comment for most apps, in fact: to pay in US dollar is not a good option for argentine people. Maybe you can make a difference if you add local money to pay. Review Source AS Anne S. Sr. Operations Process Engineer Computer Software Used the software for: 6-12 months ### "Support is Nonexistent." May 28, 2024 1.0 Abysmal. I am incredibly unimpressed with their customer service. Pros Literally nothing. This product has no human team that I can identify, and continues to bill us following a termination notice sent in compliance with their TOS. Cons I've never actually used the product because it is impossible to access support, get the primary account holder reassigned, or terminate service. Review Source IL Imran L. CEO Internet Used the software for: 6-12 months ### "When it comes to chatbot automation and ease of use, ManyChat is the best option!" June 12, 2021 5.0 It's easy to implement, simply to use and extremely flexible in making ammendments. Pros What I really like about ManyChat is the ease with which I can create chatbot flows. What I also like is the visual statistics of it. Cons What I don't like about it is, and this isn't manychat's issue is that if I have facebook business manager and manychat apps on my phone, both tend to get messed up. Alternatives considered [ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[tawk.to](https://www.capterra.com/p/167792/tawk-to/) Reason for choosing ManyChat They had the features that I wanted, but not as exhaustive as manychat. Review Source Siddharth P. Owner E-Learning Used the software for: 6-12 months ### "The only messenger marketing software anyone will ever need" May 3, 2022 5.0 Pros 1\. Growth tools 2. Ref parameters 3. Open API 4. A lot of native integrations Cons 1\. Expensive pricing 2. Less responsive customer support 3. Slow development of innovation Review Source VR Verified Reviewer Marketing Manager Marketing and Advertising Used the software for: 6-12 months ### "Best chatbot tool is the market" December 30, 2022 5.0 Great chatbot and livechat tool. Really powerful and intuitive. I love using it. Pros It's really one of the best chatbot tools. Once you set it up it can be very powerful and increase conversions. Cons It can have a long learning curve so it takes time to use all what it has to offer. Review Source CS Carlos S. Founder Marketing and Advertising Used the software for: 1-2 years ### "Easy way to setup chatbots" March 2, 2022 5.0 Pros Once you get the hang of it becomes an easy way to manage, create and showcase chatbots for different business. Cons Support... It becomes dependant on Facebook and Instagram, so several times the support team cannot do anything to help. Review Source JB John B. Owner Information Technology and Services Used the software for: 1-2 years ### "Many chat value for the price" September 13, 2023 4.0 As a product it's great and the community is also fantastic. Many services try, and fail at creating a supportive community but MC has succeeded here. Pros The ability to reply to people and provide most commonly needed answers Cons It's a bit confusing to learn, though there has been great effort to minimize this Reason for choosing ManyChat n/a Review Source MD Marc D. Marketing Manager Marketing and Advertising Used the software for: 6-12 months ### "Best tool for chatbots and messaging automation" September 8, 2022 5.0 Great tool to automate live chat and make your life easier to start conversation with potential customers. A must have in 2022. Pros It's really great to automate message with leads and start conversations when people say a certain keyword. Really intuitive and powerful. Cons The learning curve is not easy, so it takes time to know all the features. Review Source EW Erin W. Founder Computer Software Used the software for: Less than 6 months ### "Super easy to learn, intuitive bot builder. Just wish it could do stand-along chat bots" August 27, 2020 5.0 Pros I looked into more than 50 chatbot options, even building out my project partially in 4 or so. ManyChat was the only option that had enough sophistication to support my extremely complex project. (My goal was to build my service as a chat bot, and use the revenue from that to build a stand-alone app.) The user interface was intuitive enough and pleasant enough that I didn't mind working in it all day, every day for about 3 months. Cons Unfortunately, we had to scrap our entire ManyChat project because our users had so much trouble getting to it. The Messenger embed widget on the website would display weirdly or the widget's buttons wouldn't work randomly. Messenger sometimes breaks its own linking infrastructure. Because it's a bot, it might disappear from a user's chat history. Other users simply didn't understand that it was within Messenger and that that's where they would go back to interact with it again. I had to switch to a no-code app builder, but if ManyChat had also supported its own bot that I could embed on a website, we would have stuck with it. Review Source NA Nora A. CEO Marketing and Advertising Used the software for: 6-12 months ### "Intuitive chat marketing platform" January 16, 2021 5.0 They have an amazing and responsive customer support team and I highly recommend it for building bots. It's also pretty inexpensive. Pros I love building bots on ManyChat and I always highly recommend it to my clients. It's easy to use and has all the features I need for my projects. Cons I don't really like their SMS service yet. It's been full of glitches so far and I've had to edit campaigns to make them work after back and forth with their support team (which is great! but I don't always have the time to troubleshoot) Alternatives considered [Chatfuel](https://www.capterra.com/p/181770/Chatfuel/) Review Source mW melissa W. Reviewer Marketing and Advertising Used the software for: 6-12 months ### "Wonderful Chatbot Platform" February 13, 2023 4.0 Pros it was easy to use and i love this website is easy and cool Cons nothing everything was just right for me to use this site Review Source VR Verified Reviewer Freelance Business Supplies and Equipment Used the software for: I used a free trial ### "Fall In Love With Manychat" June 19, 2021 5.0 It solved all my problems of spending time to reply comments , it's all automated. Best easy simple ever tool. Pros I use it to Auto reply comments in ManyChat software, very simple and it does everything. Creating flow is flowless features it sends messages automatically. Automatic like comment in flow creation is excellent. There is no need for Facebook to disable accounts or anything like that. Auto-reply comments in facebook is really worthfull feature. User input message in facebook page auto reply feature does all my work. I love it . Cons I don't find any least features. I like the tool. Review Source MCG Ma Cristina G. admin E-Learning Used the software for: I used a free trial ### "Very User Friendly Bot" December 9, 2021 5.0 So far so good and I will keep it in my system. Pros I like how to set up the flow of the chat bot as it's very easy even without a flowchart knowledge. I can also easily edit it anytime. Cons Perhaps I haven't explored it completely yet but it seems that I'm looking for some emojis and icons that aren't abailable. Reason for choosing ManyChat IIt's user friend;y especially to people who has zero technical skills. Review Source VR Verified Reviewer Content Creator Retail Used the software for: Less than 6 months ### "Acceptable chatbot" August 15, 2023 4.0 It is a more than acceptable tool, it makes work much easier and all for a reasonable price Pros It helps automate the business, speeding up answers to frequently asked questions and improving overall efficiency. Deliver fast, accurate responses to common inquiries, improving customer satisfaction and freeing up time for other important tasks. Cons If the images could be enlarged it would be much better. Review Source AR Andrea R. manager Writing and Editing Used the software for: I used a free trial ### "The perfect bot for your chat" July 6, 2021 5.0 I use for increase my traffic and interactions in my Social Networks page, till now i am very satisfied. I very funny create a lot of interesting chatbot with emoticons. I suggest to learn some tutorial for learn better this fantastic product. Pros I Love manychat because is a good software for create a lot of orignals chat bot, for my projetcs of Facebook pages and websites. Their have a good packages prices for professional use, but i use also free for simple projetcts. Cons When i started i found some difficoults, but after follow a tutorial in Youtube i understand how work. Review Source FF Fernando F. CEO Marketing and Advertising Used the software for: I used a free trial ### "Muito Bom" July 19, 2022 5.0 Pros Facilidade em encontrar tutoriais de instalação Cons Não encontrei tutorial de usar a ferramenta, me pareceu complexa Review Source LH Lindsay H. Owner Professional Training & Coaching Used the software for: Less than 6 months ### "Great product, but there are more cost effective options " April 14, 2022 5.0 Pros Relatively easy to get set up and running. Easy to use. Cons Too expensive. I switched to a lifetime deal with a different product through AppSumo instead because I didn't like how expensive manychat is. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.