--- title: "IconSystem Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about IconSystem Software - reviews, pricing plans, popular comparisons to other Document Management products and more." source_url: "https://www.capterra.com/p/206658/IconSystem/" page_type: "product" language: "en" --- # IconSystem Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) IconSystem ## What is IconSystem? Communicate all building specifications and standards whilst collaborating with team members and keeping projects instantly updated through an intelligent common data environment. IconSystem utilises a dynamic database for building design specifications and standards whilst allowing teams to manage any type of project. Retail, public sector, food services, construction and hospitality clients improve efficiency by creating digital threads of information throughout a building lifecycle. ## What is IconSystem used for? [Document Management](https://www.capterra.com/document-management-software/)[BIM](https://www.capterra.com/bim-software/) Top alternative Featured Overall rating Based on 4 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price £6000 Per User, Per Year Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for IconSystem?[Manage this product listing](https://www.g2.com/products/iconsystem/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### IconSystem 4.3 (4) VS. [4.6 (6,117)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting Price £6000 Per User, Per Year Starting Price $9 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (4) Ease Of Use 4.5 (6,068) Value For Money 5.0 (2) Value For Money 4.3 (4,685) Customer Service 4.5 (4) Customer Service 4.4 (4,478) ## IconSystem alternatives [4.6 (498)](https://www.capterra.com/p/153475/FieldPulse/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars Highest Rated [4.7 (2,747)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.5 (2,676)](https://www.capterra.com/p/56250/Procore/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Viewpoint For Projects](https://www.capterra.com/p/240803/Viewpoint-for-Projects/) [4.3 (70)](https://www.capterra.com/p/240803/Viewpoint-for-Projects/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/240803/Viewpoint-for-Projects/) ## FAQs about IconSystem Overview ### What company size and specific industries is IconSystem built for? IconSystem is designed for companies in retail, hospitality, house building, retirement living, construction, and modular construction. The vendor description does not specify a company size, so the product appears aimed at organizations in these sectors rather than a particular small, mid-market, or enterprise segment. Features and Usability ### What are the key features of IconSystem? IconSystem offers 3D imaging, design modeling, and customizable templates for creating and managing visual assets. It includes project management, collaboration tools, and real-time updates for coordinating work, plus document management, version control, an audit trail, change management, mobile access, and an API for system integration. Getting Started and Support ### What training and onboarding options does IconSystem offer? IconSystem provides in person training, live online sessions, webinars, documentation, and videos. In person and live online formats support guided instruction, webinars cover scheduled group learning, documentation offers written reference material, and videos provide visual, self-paced guidance for teams getting started. Getting Started and Support ### What customer support options does IconSystem offer? IconSystem provides Email/Help Desk, FAQ/Forum, Phone Support, and Chat. With no reviewer feedback available about support experiences, its customer support setup can only be described by these channels, without any verified comments on response times, helpfulness, or common frustrations. ## Features AI summary Based on 346 Document Management reviews Capterra data shows that buyers of BIM software rank the following features as their top priorities: - **Collaboration Tools** (**44%** of reviewers rated this feature as critical) - **CAD Tools** (**48%**) - **Document Management** (**39%**) IconSystem includes **Collaboration Tools** and **Document Management**, giving teams a way to coordinate project work and keep files organized throughout the building design process. However, it does not offer **CAD Tools**. Instead, it provides **3D Imaging** (**38%**), which can support visual review and model analysis. Together, these features help businesses improve communication, maintain better control over project documents, and support more informed planning decisions. 3D Imaging Representation of any object in 3D API Application programming interface that allows for integration with other systems/databases Audit Trail A record of all activities within the system, including user access, changes made, etc. Change Management Track and monitor efficient handling of all changes/transitions Collaboration Tools Provides a channel for team members to share AI models, media files, communicate, and work together Customizable Templates Pre-designed layouts that can be customized to match preferences and requirements IconSystem 12 features ### All Features - 3D Imaging: Representation of any object in 3D - API: Application programming interface that allows for integration with other systems/databases - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Change Management: Track and monitor efficient handling of all changes/transitions - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Design Modeling: Helps create, plan and design construction models for AEC businesses - Document Management: Store, manage, and track all electronic documents in a centralized location - Mobile Access: Access software remotely via mobile devices - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Real-Time Updates: Receive system updates as soon as any changes are made - Version Control: Track revisions and updates made to files and navigate between different versions --- Get Advice We can help you find the software with the features you need. Features 4.0 (4) 4.0 Based on 4 reviews ## Pricing Value for money 5.0 (2) Free Trial Basic £6,000 Per User,Per Year Value for money 5.0 (2) 5.0 Based on 2 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (4) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (4) 4.5 Based on 4 reviews ## User reviews Overall rating 4.3 Based on 4 reviews Filter by rating 5(2) 4(1) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent JP John P. Procurement Hospitality ### "Holiday Inn Specifications" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 12, 2020 Ensuring the right information is with a varied group of stakeholders as they need it. one big benefit is in not having to take out additional licenses as teams grow due to the fixed fee approach. Pros Icon Elecosoft allowed us to have a much simpler approach to controlling and updating hotel build data. Rather than annual or twice yearly reviews of PDF documents, we can update within days - hours if an urgent need arises. Cons No major issues but if a problem arises the help desk do help - either resolving the issue or putting us in contact with someone who can quickly resolve the issue Reasons for choosing IconSystem Often the information was printed out at the start of a project, then retained by the user for future projects. This could result in out of date specifications and delisted suppliers being used Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor April 23, 2021 Thanks for the feedback John. PA Paul A. Engineering delivery manager Retail ### "Engineering specifciation documentation review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 October 12, 2020 Pros Document retention and ability to review archived documents. Ability to structure filing to suit individual business needs. Cons Documentation modification is not the easiest (this may be due to the formatting our documents). Consideration of implementing document review date notifications . Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor October 13, 2020 Thank you for your review Paul. LJ Liz J. Model Specification Co-ordinator Retail ### "ASDA review of Info Manager" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 September 14, 2020 The system and support has improved greatly since I first started using Info Manager Pros I find the site easy to use and it can be tailored to ours and ours customers needs Cons For new users the feedback is often that the site is not easy to navigate and that the search function isnt always accurate Reasons for choosing IconSystem N/A Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor October 8, 2020 Thank you for your review. MA Matthew A. Specs & Standards Manager Retail ### "Sainsburys - ICON" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 19, 2020 My overall experience with ICON since November 2019 has been positive. Their support in showcasing their product, agile responses to queries and change management as well as having multiple large clients is testament to themselves. Pros Customer/Client support, data integrity, integration with other company applications, ease of use in terms of getting to grips with the site. Cons Search functionality, software developments eg. app performance, antiquated user experience, change management process. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor October 8, 2020 Thank you for your review. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.