# Good Grants Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Good Grants the right Grant Management solution for you? Explore 21 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/206672/Good-Grants/reviews --- Good Grants 4.8 (21) [View alternatives](https://www.capterra.com/p/206672/Good-Grants/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 30th, 2026 # Reviews of Good Grants Ease of use 4.6 Customer Service 5.0 ## Pros and Cons in Reviews Steph M Impact and Grants ManagerNon-Profit Organization Management, 11 - 50 employeesUsed the software for: More than 2 years. “Not only can you customise the look of the platform, the pricing is consistently lower than other products - but the basically 24/7 support and response to any query from everyone on the team is AMAZING!“ July 31, 2025 LS Laura S Program ManagerResearch, 2 - 10 employeesUsed the software for: 6-12 months. “Overall it is okay but it honestly feels like an overbuilt beta testing version more than a finished product, which further makes it feel overpriced for what you get (a fancy form builder).“ November 21, 2024 Patrick D customer supportComputer Software, 51 - 200 employeesUsed the software for: Less than 6 months. “Really easy to use compared to other software we've used previously, particularly setting up different forms on the fly.“ December 12, 2023 DO Davis O Administrative AssistantNon-Profit Organization Management, 11 - 50 employeesUsed the software for: Less than 6 months. “I also like the fact that you can get help in almost everything by using their precise and straightforward guides.“ April 27, 2023 RS Rebecca S Public Information OfficerNon-Profit Organization Management, 2 - 10 employeesUsed the software for: Less than 6 months. “Experimenting with the Trial version enabled me to see if the tools I needed were included in the software. As it turned out, they were, and they were easy to use. “ September 23, 2021 ## Showing most helpful reviews Showing 1-21 of 21 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Steph M. Impact and Grants Manager Non-Profit Organization Management Used the software for: 2+ years ### "Looking for a Grants program to fall in love with" July 31, 2025 5.0 Pros Not only can you customise the look of the platform, the pricing is consistently lower than other products - but the basically 24/7 support and response to any query from everyone on the team is AMAZING! This has by far been the best decision for our Grant Program management since first launching in 2023. Cons The only improvement I would dearly love to see - is for the Good Grants platform to be able to 'limit' the number of submissions per applicant for each Round we run, currently our package allows limits - but only across the Active Season (which is also on, with a twice-yearly program). Alternatives considered [Smarty](https://www.capterra.com/p/10014524/Smarty/)[Grant Toolbox](https://www.capterra.com/p/10009926/Grant-Toolbox/)[Blackbaud Raiser's Edge NXT](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/) Reason for choosing Good Grants All products offered basically the same functionality, GoodGrants was definitely the better value for money, and the customisable colour palettes are a bonus. Review Source RM Rebeca M. UNHCR Innovation Funds International Affairs Used the software for: 6-12 months ### "Good grants - solution for your grants innovation funds with large volume of submissions" December 9, 2025 5.0 Excellent customer service, excellent experience, and value for money. \[sensitive content hidden\] are always prompt in responding questions. Pros the user-friendliness, the video tutorials, and the prompt responses of the help team. Beyond the platform is the team behind. The fact that we can do our grant management assignments directly and the customization of evaluation, besides easy navigation with the videos and checklist. Cons Dashboard: we would love to do a dashboard with the 3 tags in the application forms, at least for us to split the most relevant applications. Alternatives considered [Fluxx Grantmaker](https://www.capterra.com/p/146625/Fluxx-Software-for-Grantmakers/)[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[Selecteev](https://www.capterra.com/p/205758/Selecteev/) Reason for choosing Good Grants You would think UN agencies would have more budget than non-profits but being in a small team in a large UN agency means that you have limited budget and extensive procurement processes. We did what we call a "piggyback" another team procured it and we piggyback their agreement and was smoothly. Highly recommend for UN agencies with small teams and small budgets. Review Source LS Laura S. Program Manager Research Used the software for: 6-12 months ### "Content building confusing and not intuitive" November 21, 2024 3.0 Pros Applicants were able to apply without many issues; customer service generally helpful with quick responses Cons Backend interface for building application forms is confusing with menus that are not intuitive. There are a lot of features that you can turn on and off but unless you're a computer programmer, you're probably not going to use them (and feel a bit lost in them, unless you're relying on the help guides...which are helpful but very wordy and time consuming to read). Features like PDF downloads for reviewers are great but not great when they don't work properly. Redacting information for a double blind becomes a manual process unless your applicant was very good about not embedding info into questions. Overall it is okay but it honestly feels like an overbuilt beta testing version more than a finished product, which further makes it feel overpriced for what you get (a fancy form builder). Maybe the experience is better below the base plan? Might look at other platforms for our next round of grants. Alternatives considered [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/) Reason for choosing Good Grants Lowest price, seemed like an easier to use interface Review Source EF Enrique F. Technical Director Medical Devices Used the software for: I used a free trial ### "Reliable and tristfull" January 21, 2026 5.0 Pros Promness and caring. Good coordination. The deadline involved moved the action impressively fast. Persistence until the issue is resolved. Cons Nothing that I could notice My requests were tendered promptly and with professionalism, so how could I dislike? Review Source VK Vivian K. Impact and Grants Coordinator Non-Profit Organization Management Used the software for: 1-2 years ### "FANTASTIC PLATFORM! " January 17, 2025 5.0 Fabulous. Never had more than 24h waiting for a response to any needs. Pros Quick responses to our queries, always accompanied by a video if the matter is 'tricky'. Platform is straightforward to use and highly user-friendly. All our stakeholders give compliment. Cons I wish we could have separate 'seasons' within our program. Alternatives considered [GEMS Grant Easy Management Software](https://www.capterra.com/p/264602/GEMS-Grant-Easy-Management-Software/) Reason for choosing Good Grants Good Grants delivered a better and easy to use platform for a more competitive cost and with excellent customer service from the first meeting. Review Source RS Rebecca S. Public Information Officer Non-Profit Organization Management Used the software for: Less than 6 months ### "Everything I needed and more." September 23, 2021 5.0 This was by far the most applicable (and easy to use) software for my needs. Experimenting with the Trial version enabled me to see if the tools I needed were included in the software. As it turned out, they were, and they were easy to use. We purchased the Intro version, and I created the application as we wanted and needed. If I needed help, I was assisted very quickly (or immediately if that is what I requested) and virtually all questions or issues were resolved clearly, thoroughly, and professionally. Working with the same people throughout the process made me feel comfortable, understood, and eliminated having to re-explain things to others. It still amazes me that so many options had already been thought of and implemented throughout the software. If I thought of something I wanted to do, the ability was nearly always there and easy to use. Pros What I liked most about this software is that virtually all the tools and tips were in place so that I could easily create an application immediately. Using the trial version enabled me to try everything out so I knew in advance what all the capabilities were before purchasing the software. I still find it pretty amazing how so many things I wanted to do had already been thought of and put in place before I even started. In addition, running into snags (something not working properly) was nearly non-existent. Cons I think the final application should have the actual submission date on the preview/PDF. I found the location "content blocks" confusing when using the list in the review mode. At times, it would have been good to pick up the phone and call someone for a quick question or something that was difficult to explain. However, every online request for assistance was addressed quickly and thoroughly. Alternatives considered [FormSwift](https://www.capterra.com/p/228638/FormSwift/)[Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/) Reason for choosing Good Grants After our previous experiences, I knew I could create what we needed given the right tools. When I started the research, I quickly found that the other software companies offered only limited capabilities and were not worth what they were providing. (Of course they had more options but they would cost even more money.) Fortunately, I came across Good Grants before I'd searched very long. Based on an easy review, I found that what I needed to create the application myself was included, and ended up being even better than expected. Review Source CW Colt W. Technical Operations Specialist Construction Used the software for: 1-2 years ### "Happy customer!" December 26, 2023 5.0 Super happy, easy to use great customer service. 10 out of 10 from my perspective. I would strongly recommend to anyone looking for a cost effective feature rich one. Pros It was easy to use, much easier than I anticipated. It's made us more efficient Cons Nothing in particular that stands out, I think any system takes a little while to get use to. Switched from [Submittable](https://www.capterra.com/p/158382/Submittable/) Better pricing better looking system. Just looked so much more user friendly. Review Source Response from Creative Force January 8, 2024 Thank you for the kind review, Colt! We're super happy to hear that you're super happy with our product and customer service! We look forward to continuing to support your program. KW Kelly W. Grants and Reporting Officer Renewables & Environment Used the software for: Less than 6 months ### "Luddite...." October 28, 2025 5.0 Frustrating, see above! First time use, navigating from development and the system at large made me think it was quite, as they say 'Intuitive' as if inanimate objects and systems can be but it's not for me. Pros \[sensitive content hidden\] know what they're doing but I don't! From the start it seemed easy to use and was easily navigable (if that's a word) but getting into the detail and making things happen, HARD. Cons I can't get a flow of actions going to the end - Panel Assessment, setting up merit criteria to align with the application form (amongst other things) - the system is so clunky. When I started using it, I thought it would be easy but sadly, I underestimated its complexity. Review Source AS Anna S. Exec Manager Non-Profit Organization Management Used the software for: 2+ years ### "Amazing support team" December 6, 2025 5.0 Pros The platform is good - fit for purpose and regularly updated with improvements, but the support is second to none. The ticketing system is fast and efficient and all the help team are incredibly knowledge and so helpful. Cons It glitches from time to time, either freezing with a spinning symbol or not allowing us to log in at all. This is usually resolved quite quickly but is frustrating when trying to get things done. Review Source FT Fee T. Social Action Grants Co-ordinator Mental Health Care Used the software for: Less than 6 months ### "Excellent!" July 15, 2025 5.0 Excellent, received more than I expected. Really appreciate the time taken to help me learn and understand how to make the most of our good grants premium plan. Pros The skill of walking me through the process and breaking things down into simple easy to understand ways. Also seeing how much of good grants there is to learn and use that would make my work more efficient and smarter. Cons Everything in our call was really valuable to learn. I left the call with more insight on how we can use good grants more effectively. Review Source PBS Pascal Blaise S. Assistant Education Officer International Affairs Used the software for: 1-2 years ### "Bonne impression" March 25, 2025 5.0 L'accès à l'interface est tres facile et elle est conviviale. Pros Réactivité. Le personnel réagi et apporte les réponses aux préoccupations posées dans les delais très courts. Cons RAS. Nous ne trouvons rien à redire. Pas d'inconvénients majeurs relevés. Review Source DMA Dr Musasa A. Managing Director Research Used the software for: Less than 6 months ### "Customer Impression" October 17, 2025 5.0 I am new in the communication with Good Grants, I am optimistic to see that to Good Grants achievement. Pros I think the security is high level for sharing of confidential information, build confidence to the members Cons Structuration of messaging and communication level to the cutomers have particular presentation to understand. Review Source SV Sophie V. Grants Programme Non-Profit Organization Management Used the software for: 1-2 years ### "Good Grants: an nice and easy grant platform (with really good customer support) " July 28, 2020 5.0 I would recommend Good Grants to anyone looking for a good and easily manageable grant platform. For multi-layered kinds of grants like ours, for example, with an application round and multiple review rounds, Good Grants has proven very suitable. What I also appreciate a lot is that any advice/request from us as a customer is heard and welcomed by the Good Grants team. They always try to improve the platform and ask us for input to find out if there is anything in particular we would like to see or use differently. The team is always available to answer questions and to help out with any difficulties or problems we encounter. All in all, we are very happy with our choice. Pros Aidsfonds use a variety of the different features on the grants management platform, including the option for applicants to select their preferred language which comes in really handy for international use! Cons What I \*did\* like te least, was that we couldn't build or modify the form straight away from the main page, but had to bild the form by creating single field ('questions') from a separate page. However, Good Grants created a new feature which now does allow us to build or modify our form directly on the main page; we can now work in a so-called 'what-you-see-is-what-you-get' manner! Reason for choosing Good Grants First, we wanted to find a GDPR-compliant platform. Good Grants came up as one of the few grant management platforms with this compliance. Eventually, it was a combination of the available functionalities (most important), the interface, the price, and the customer service (a big plus, they are very good at this) that made us choose Good Grants over the other options Review Source DO Davis O. Administrative Assistant Non-Profit Organization Management Used the software for: Less than 6 months ### "Efficient Grant Management" April 27, 2023 5.0 The Good Grants has made our grant management experience enjoyable. Pros The Good Grants software has changed the way we manage our grant applications. Before starting to use the software, we used to have disorganized applications and found it hard to manage and assign applications to different reviewers. An interesting aspect of the software is its customizable ability and the multi-language option. As a multi-lingual organization, the software has provided as the option of not only promoting diversity by allowing users to use interact with our platform in their preferred language, but also do so in a seamless and efficient way. The Good Grants’ client success team has also been very instrumental in ensuring our implementation phase is smooth, with the team offering 24/7 support. I also like the fact that you can get help in almost everything by using their precise and straightforward guides. Cons At first, I didn't like the fact that one of the languages that our partners use was not included as one of the language options. However, this was addressed by the Good Grants client success team since they offered to integrate the language to our platform. Review Source JB Jeannette B. Senior Program Manager Non-Profit Organization Management Used the software for: 1-2 years ### "A Lifesaver of a Product" July 24, 2020 5.0 Couldn't be more pleased with the product and I would highly recommend it. The initial cost may be high for a small non-profit but it pays for itself with time saved in managing a grants program efficiently. Pros The software does everything we need to manage a small grants program for a price we can afford. As a non-profit, every penny counts so we made the decision to buy it very carefully. We have absolutely no regrets. It can be a little complicated to set up at first but with the excellent technical help and time becoming familiarized with the program, it got much easier. It has not only great for managing the applications, but because of the ease of the judging process, it has been easy to recruit and keep judges. All have commented on how pleasant the process was for them. Cons Building a program with the software from the ground up can be a challenge when you first get started but the tutorials and help topics were excellent. It was nice to know if all else fails, I can message a tech for help. They always got back to me faster than expected and were always able to fix the problem. Reason for choosing Good Grants Value and great program management tools even for the basic version. Review Source Patrick D. customer support Computer Software Used the software for: Less than 6 months ### "Great platform" December 12, 2023 5.0 Pros Really easy to use compared to other software we've used previously, particularly setting up different forms on the fly. Support team is super responsive Cons No real cons to speak of, there were a few terms that didn't make sense to make when setting up the account but the support team was quick to explain that Review Source Response from Creative Force January 8, 2024 Thank you, Patrick, for the kind review! We're so happy to hear you've found Good Grants easy to use! Speaking of terms, we know there is a lot there, but you can also change many of the terms in the platform to fit your unique program needs, if it helps! Learn how to do that here: https://help.goodgrants.com/hc/en-gb/articles/360001971416-Configuring-terms. Thanks again! - Lindsay JK Julian K. Research Associate Higher Education Used the software for: 6-12 months ### "Good tool that is constantly improving" November 26, 2020 4.0 Customer service has been top notch and responds to inquiries very rapidly and competently. They also did a good job with onboarding. The learning curve is a little steep as there are many dependent elements that all need to be set up properly. The excellent online documentation - that is publicly accessible, which gives a great impression of the tool's functions before getting into a sales pitch - helps, though. Pros From an end-user perspective, this is an excellent tool that is easy to use, looks appealing and works well. We received good feedback from applicants, reviewers and program managers. There are a lot of options and ways to make it work for our programs. Cons There are small things that are inconsistent and some functionalities are lacking but they can usually be worked around. They seem to be aware of them and also seem to be working on it. The number of elements that depend on each other and need to be set up correctly makes for a steep learning curve at the beginning. From a program manager perspective, the seasonality aspect and the myriad of options and menus pose a challenge and often require a substantial amount of setup. Review Source DM Dirk M. Principal Education Management Used the software for: 1-2 years ### "Great System. Fantastic Support." June 8, 2022 5.0 It's probably not the most complex grant program from a management point of view but Good Grants has served us very well! Pros We looked to deploy a grant system with short notice and having the support of \[SENSITIVE CONTENT\] (AU) was outstanding. The system is easy to deploy and use and I am very happy with the choice we have made. Cons The biggest issues I have encountered are little bugs as new functionality rolls outs are made - staff at Good grants have been great at having the engineers rectify these quickly. Review Source JS Janell S. Director Hospital & Health Care Used the software for: 6-12 months ### "Seamless Grant-Making Process" November 11, 2021 5.0 Pros The intuitive nature of this software system is incredibly helpful when implementing a grant cycle. Notifications and communication to other organizations can be scheduled and tracked. Application progress can be seen in real time on a customized dashboard. Different scoring criterias and ranking systems can be established for reviewers. Reviewers benefit from side-by-side reviewing (application questions/answers : rubric). Cons I wish there was a better way to link RFA communication to the LOI stage to the full application stage. Reason for choosing Good Grants Better features, less expensive Review Source JJ Jeshua J. Program Manager Non-Profit Organization Management Used the software for: 1-2 years ### "Award Force / GG" August 1, 2020 4.0 Generally good, we love that we can make changes with the configuration mode. Pros Functunality and growing uses, ability to customize. Cons Being able to keep simultaneous rounds open. Review Source CS Christy S. CEO Non-Profit Organization Management Used the software for: 1-2 years ### "Great product, great value!" July 29, 2020 4.0 Great time saving product Pros Moving to Good Grants saved our staff and volunteers time and money. Cons Some users were challenged by changing from a purely paper application to online, but since administrators can view applications live, we are able to help them easily as they get used to the product. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.