--- title: "Isendu Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Isendu Software - reviews, pricing plans, popular comparisons to other Shipping products and more." source_url: "https://www.capterra.com/p/206694/Isendu/" page_type: "product" language: "en" --- # Isendu Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Isendu ## What is Isendu? Isendu is an all in one e-commerce suite that allows you to automate all phases of shipping and enhance your after-sales marketing strategy. Order management takes place from a single interface, from which you can automatically generate shipping labels, update tracking on sales channels and easily compare shipping rates. Thanks to the marketing functions you can integrate in your mailings and transactional whatsapp, to improve the after-sales experience and activate strategies of upselling, cro ## What is Isendu used for? [eCommerce](https://www.capterra.com/ecommerce-software/)[Shipping](https://www.capterra.com/shipping-software/) Overall rating Based on 53 user reviews Reviews sentiment Positive 98% Neutral 2% Negative 0% Starting price €49 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Isendu?[Manage this product listing](https://www.g2.com/products/sendcloud/claim_requests/new?auto=true) ## Isendu Overview Updated September 2026 AI summary Isendu offers small businesses a cloud-based platform that brings together eCommerce, shipping, and customer management tools. It covers order and returns management, email marketing, and shopping cart features, while also enabling shipping workflows. Notable options include API access, customizable branding, multi-store support, order tracking, and templates, supporting a range of online selling needs. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Isendu 4.8 (53) VS. [### Shopify](https://www.capterra.com/p/83891/Shopify/) [4.5 (6,718)](https://www.capterra.com/p/83891/Shopify/reviews/) Starting Price €49 Flat Rate, Per Month Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.9 (53) Ease Of Use 4.5 (6,200) Value For Money 4.7 (45) Value For Money 4.3 (5,120) Customer Service 4.9 (50) Customer Service 4.4 (4,900) ## Isendu alternatives [WooCommerce](https://www.capterra.com/p/225601/WooCommerce/) [4.5 (1,054)](https://www.capterra.com/p/225601/WooCommerce/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/225601/WooCommerce/) [Wix](https://www.capterra.com/p/169007/Wix/) [4.4 (10,787)](https://www.capterra.com/p/169007/Wix/reviews/) Starting price $17.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/169007/Wix/) [Square Online](https://www.capterra.com/p/275800/Square-Online/) [4.6 (332)](https://www.capterra.com/p/275800/Square-Online/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/275800/Square-Online/) Highest Rated [ShippyPro](https://www.capterra.com/p/164065/ShippyPro/) [4.7 (157)](https://www.capterra.com/p/164065/ShippyPro/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/164065/ShippyPro/) [View all alternatives](https://www.capterra.com/p/206694/Isendu/alternatives/) ## FAQs about Isendu Overview ### What problems does Isendu solve? Isendu solves time-consuming shipping workflows, manual label creation, order fulfillment delays, and inconsistent customer shipment updates by automating shipping tasks and transactional emails. E-commerce teams, operations staff, and small business owners benefit most, especially when they need dedicated support to resolve setup issues quickly and manage shipments without relying on another department. Answer based on 26 reviews Overview ### Which roles and teams benefit most from Isendu? Isendu is most used by e-commerce managers, business owners, administrators, and executive leaders who oversee online sales and post-purchase operations. These teams rely on it to streamline shipping workflows, manage delivery communications, improve order tracking visibility, and maintain a smoother customer experience across growing retail and commerce businesses. Answer based on 53 reviews Overview ### What company size and industries is Isendu built for? Isendu is built for small businesses in eCommerce, with 100% of reviewers from that segment and Food & Beverages and Retail each at 13%. It is aimed at marketplaces, warehouses, and eCommerce stores, with additional use in Arts and Crafts at 11%, mainly for eCommerce shipping operations. Answer based on 53 reviews Features and Usability ### What are the key features of Isendu? Isendu includes core shipping management features like order management, shipment tracking, shipping label printing, and shipment price calculation. Reviewers also focus on courier shipping integrations, automatic tracking emails, and eCommerce integrations with WooCommerce, Shopify, and marketplaces, plus templates for recurring package setups and multi-store operations. Answer based on 26 reviews Limitations ### Does Isendu have bugs or reliability issues? Isendu runs reliably for most teams, with a stable interface and quick fixes when issues appear. Small businesses, e-commerce operators, and marketplace sellers often report few day-to-day problems and responsive support, though some users mention minor bugs in earlier use or note that certain features and integrations still need refinement. Answer based on 20 reviews Integrations ### Which third-party tools and platforms does Isendu integrate with? Isendu integrates with four e-commerce platforms: WooCommerce, Shopify, PrestaShop, and OpenCart. WooCommerce is the most frequently mentioned brand in customer feedback, while the catalog also lists Shopify, PrestaShop, and OpenCart as supported storefront platforms for order and shipping management. Answer based on 9 reviews Getting Started and Support ### What training and onboarding options does Isendu offer? Isendu provides live online training and documentation to help teams get started. Live online sessions support guided setup and direct instruction, while documentation offers written reference material for self-paced learning and later review of product features and steps. Answer based on 3 reviews Getting Started and Support ### What customer support options does Isendu offer, and how do users rate the experience? Isendu offers 24/7 live rep support. Users generally describe the support experience as fast, attentive, and effective, with immediate answers and quick issue resolution. Many mention helpful onboarding through calls and dedicated assistance, though some found early setup steps less intuitive and wanted clearer tutorials. Answer based on 32 reviews Features and Usability ### How well does Isendu handle shipping management? Isendu simplifies day-to-day shipping management with fast label creation, carrier comparison, address checks, and pickup organization. E-commerce teams and growing businesses often value the time savings and reduced manual work, especially during busy periods, though some users mention pricing concerns when evaluating long-term shipping costs. Answer based on 21 reviews ## Features AI summary Based on 8,724 Shipping reviews Capterra data shows that buyers of eCommerce software rank the following features as their top priorities: - **Website Management** (**47%** of reviewers rated this feature as critical) - **Data Security** (**56%**) - **Order Management** (**48%**) Isendu supports **Order Management**, which helps businesses track purchases and manage fulfillment more efficiently. However, it does not include **Website Management** or **Data Security**. Instead, it offers **Shopping Cart** (**46%**), another feature reviewers consider important. Together, these capabilities help businesses handle transactions and process customer orders, giving teams a clearer way to manage day-to-day eCommerce operations. Order Management 4.9 (10) 40.00% of 10 reviewers that rated this feature as important or highly important Manage and track customer orders for goods, investments, or any other purchases Shipping Management 5.0 (11) 36.36% of 11 reviewers that rated this feature as important or highly important Manage and track orders being shipped to customers Email Marketing 5.0 (8) 25.00% of 8 reviewers that rated this feature as important or highly important Create and send email blasts/campaigns Shipment Tracking 5.0 (8) 12.50% of 8 reviewers that rated this feature as important or highly important The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery. Multi-Store 5.0 (7) 42.86% of 7 reviewers that rated this feature as important or highly important Manage multiple teams and operations from a central location Returns Management 5.0 (7) 28.57% of 7 reviewers that rated this feature as important or highly important Track and facilitate returns of products sold Isendu 21 features ### All Features - API: Application programming interface that allows for integration with other systems/databases - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Branding: Add customized logos and colors to align with company branding - Delivery Tracking: Track item deliveries through dispatch notifications, status and location tracking, and ETA updates - eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products - Email Marketing: Create and send email blasts/campaigns - Label Printing: Process of printing custom labels through various methods. - Multi-Store: Manage multiple teams and operations from a central location - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Order Tracking: Track orders throughout the fulfillment process - Package Tracking: Track the parcel or consignment delivery status - Parcel Shipping: Manage and organize the shipping, tracking, and delivery of packages - Returns Management: Track and facilitate returns of products sold - Shipment Price Calculation: Calculation of shipment price based on size, weight, route, timeframe, and carrier. - Shipment Tracking: The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery. - Shipping Labels: Generate or print labels that contain shipping information for packages - Shipping Management: Manage and track orders being shipped to customers - Shipping Services Integration: Integrates with shipping services - Shopping Cart: Checkout of online store - Templates: Sample files or documents that could be customized as needed or used as is --- Get Advice We can help you find the software with the features you need. Features 4.8 (53) 4.8 Based on 53 reviews ## Pricing Value for money 4.7 (45) Free Trial Basic €49.00 Flat Rate,Per Month Value for money 4.7 (45) 4.7 Based on 45 reviews ## Integrations [ Shopify](https://www.capterra.com/p/83891/Shopify/)[ WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[ PrestaShop](https://www.capterra.com/p/134005/PrestaShop/)[ OpenCart](https://www.capterra.com/p/143516/OpenCart/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (50) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (50) 4.9 Based on 50 reviews ## User reviews Overall rating 4.8 Based on 53 reviews Filter by rating 5(44) 4(8) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent AM Antonio M. Gerente Retail ### "Un shippypro más caro" 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 November 23, 2024 Me gustó y me hicieron una oferta razonable, pero luego me pidieron 3x veces el mismo precio. Pros Su facilidad de uso y lo bien que funciona. Cons El precio, se han subido demasiado. Tienen una obsesión con shippypro. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Caterina C. Fotografa Photography ### "Molto molto potenziale" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 June 9, 2023 Pros La stampa è veloce e le tariffe dei corrieri possono essere comparate facilmente, dandoci molteplici opzioni. Al cliente arrivano le mail di tracking e stato dell'ordine, rendendolo un software praticamente completo. Posso creare un sacco di templates per i pacchi e lo trovo davvero utile e professionale. Cons Per il momento mi sono trovata bene e penso sia uno dei software più validi in questo campo. Forse si potrebbe migliorare la comunicazione fornitore-corriere. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MC marco C. liceo Food & Beverages ### "ottima" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 12, 2023 mi ha aiutato a far partire le spedizioni, praticamente ti prende per mano all'inizio e ti da i strumenti per iniziare in tutta tranquillità poi ti segue nel tuo percorso di crescita e ti supporta Pros facilità d'uso e assistenza tecnica sempre pronta Cons al momento mi soddisfa tutto di isendu Reasons for choosing Isendu fiducia Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. FC Fabio C. Un servizio molto itile Alternative Medicine ### "Un servizio molto utile" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 5, 2022 Pros Usiamo Isendu tutti i giorni da alcuni mesi per la gestione delle spedizioni dal nostro e-commerce e grazie a questo software risparmiamo tempo ed evitiamo gli errori di trascrizione Cons .il risparmio di tempo è notevole e si traduce in un vantaggio economico Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AL angela L. amministratore Sporting Goods ### "fantastico" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 30, 2022 Pros l'uso del software è abbastanza facile e intuitivo Cons E' tutto ok. Non ci sono problemi nell'uso Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CR carlo R. Titolare Automotive ### "Ottimo strumento" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 7, 2022 Pros Versatile e team tecnico all'altezza per risolvere rapidamente problematiche Cons Al momento non mi vengono in mente difetti Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Luigi R. Ceo Food & Beverages ### "Good service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 28, 2021 Pros very easy and fast, excellent customer service. Cons They should include ups as a courier for foreign countries. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 30, 2021 Grazie tante Luigi! AB alfredo B. dr. Apparel & Fashion ### "facile e comodo da usare" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 November 5, 2021 Isendu invia automaticamente le mail ai clienti per informarli circa l'avanzamento delle spedizioni. Un servizio che i clienti apprezzano molto e che li sorprende piacevolmente. Pros le mail transazionali che sono automaticamente inviate ai clienti per informarli circa lo stato di avanzamento della spedizione Cons il fatto che quando si seleziona il corriere per la spedizione, sia visualizzato il costo solo per PosteItaliane e non anche per i corrieri con cui la nostra azienda ha un contratto. Sarebbe bello poter confrontare i costi delle varie opzioni disponibili Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 17, 2021 Grazie Alfredo! Le mail transazionali sono una delle più importanti funzionalità che può avere un ecommerce a sua disposizione! BS Benedetta S. WHATaECO Retail ### "Excellent service!" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 26, 2021 I send has accelerated our way of fulfilling orders by allowing us to monitor the status of shipments and automatically send the tracking to the customer. Pros Exceptional service. It helped us speed up the order fulfillment process. Simple and intuitive interface but the great satisfaction comes from the efficiency of the customer service. Really high quality of service. Cons It would be very useful to be able to divide the orders: if a customer buys products from different manufacturers it would be useful to be able to duplicate the order and divide / move the products he has purchased in different orders from which to generate different waybills. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 27, 2021 Grazie Benedetta per questa tua recensione! E' sempre molto bello leggere commenti positivi su quello che facciamo! DF Diego F. Editor in chief Arts and Crafts ### "Una piattaforma pazzesca" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 22, 2021 Sono dentro dall'inizio e mi sono trovato subito bene. Servizio impeccabile, aggiunte costanti e utilissime (Mail transazionali e Whatsupp le ultime) newsletter con consigli, webinar e consuelnza. Non importa che tu sia una grande o piccola azienda, Isendu ti permette di stare al passo dei colossi. Personalmente non potrei essere più felice, una manna dal cielo per gestire al meglio le spedizioni in maniera veloce e al tempo stesso “coccolare” il cliente con un servizio diretto. Lo consiglio anche perché hanno un servizio clienti che ti ascolta e capisce le tue problematiche e situazioni, trovando una soluzione adatta al tuo business. Di una cosa così se ne sentiva davvero il bisogno. Pros L'integrazione con Wordpress e Woocommerce è impeccabile, arriva l'ordine e lo trovi già nel gestionale, crei l'etichetta, prepari il ritiro e stop. Al cliente arrivano le mail con lo stato dell'ordine e il tracking, in più c'è la possibilità di comunicare via Whatsupp il che rende il servizio ancora più diretto e utile per coccolare i clienti. Cons Per il momento non ho trovato aspetti negativi al servizio, anzi non potrei essere più felice di così. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor October 25, 2021 Grazie Diego!! Ci fa molto piacere che tu pensi questo di noi. [View all Reviews](https://www.capterra.com/p/206694/Isendu/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Shopify vs Isendu](https://www.capterra.com/compare/83891-206694/Shopify-vs-Isendu)