# ArborNote Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is ArborNote the right Arborist solution for you? Explore 10 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/206772/ArborNote/reviews

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ArborNote

4.8 (10)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated February 27th, 2026

# Reviews of ArborNote

Ease of use

4.9

Customer Service

5.0

## Showing most helpful reviews

Showing 1-10 of 10 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

LM

Larry M.  
VP Sales  
Environmental Services  
Used the software for: 2+ years

### "Great partnership with Arbor-Note"

August 10, 2020

5.0

Pros

Arbor-Note has great customer support and is always willing to listen and implement new features based on our feedback.

Cons

We can always use more training on the software but that’s just because we have a lot of users joining all of the time.

Review Source

AL

Andrew L.  
President  
Real Estate  
Used the software for: 2+ years

### "ArborNote helped my company grow and stay organized"

July 22, 2020

5.0

ArborNote is great because they genuinely listen to our requests for customization and help us create an end product our customers value. I feel our relationship with ArborNote has been a true collaboration, not just a transaction.

Pros

ArborNote's functionality from the beginning was intuitive and immediately applied to our day-to-day sales and operations needs.

Cons

If ArborNote were able to connect with our accounting software, it would be ideal - removing steps from estimate to close, execution to billing, etc.

Reason for choosing ArborNote

ArborNote has built the perfect platform for us to communicate effectively with our clients about their trees.

Switched from

[ArcGIS](https://www.capterra.com/p/93333/ArcGIS/)

ArcGIS was too complicated for the needs of our clients and for our estimators to use efficiently. ArborNote is very easy to use and the end products are just what our clients need, nothing more.

Review Source

RS

Rick S.  
General Manager, Arbor Division  
Facilities Services  
Used the software for: 1-2 years

### "Game Changer!"

August 17, 2020

4.0

Overall i'm happy.\[SENSITIVE CONTENT HIDDEN\] has been a great resource to me and my team. Will pick up the phone at any time of the day. Customer service is just as important as the product in my eyes. As long as that always stays consistent, I am a customer for life.

Pros

ArborNote has been a integral tool in our ability to sell and produce Arbor work to our clients. As soon as we on boarded the software, we instantly saw a 40% increase in sales over the previous year. Clients comment about how informative it is for them and our crew love it because they have all the job information at the palm of their hand. Being able to monitor the crews progress on jobs allows us to make proactive decisions by the minute. This truly was a game changer for us.

Cons

The software can get a tab bit sensitive sometimes and shut down in the middle of a tagging. In the past before AN, we used to break our proposals up by building numbers or a few sections of the property. This allowed us to create smaller proposals for our clients to sign off on rather then giving them one large bid to do all. AN does not seem to have the functionality to produce several different proposal option on one proposal. The only thing that comes close to being able to do that is the multi-year plan which is great, but not quite what I am looking for.

Alternatives considered

[Tree Plotter INVENTORY](https://www.capterra.com/p/154730/Tree-Plotter/)[Arborgold](https://www.capterra.com/p/12741/Arborgold/)

Reason for choosing ArborNote

The customer support and the ease of use. The tiered pricing also allowed us to onboard it and grow with it which was fiscally appropriate for us.

Review Source

DD

Darren D.  
CEO  
Construction  
Used the software for: 2+ years

### "Very easy to use and easy to implement "

July 23, 2020

5.0

For the longest time we were looking for a software that had the ability to pin trees and generate easy to read proposals with a map attached. Arbor Note took care of that. With the ability to create multi year plans, schedule work and update work orders in the field, it has made everyones job easier and has reduced the room for error! Arbor Note has helped our company get more organized and manage more jobs efficiently. Fantastic software!

Pros

I love how east this software is to use in the field. Data entry from the phone or iPad could not be simpler.

Cons

Mobile devices and desk top is slightly inconsistent. Everything works fine but it would be nice if it was more consistent.

Reason for choosing ArborNote

Arbor Plus would not sell to us because they operated in the same state as we did.

Review Source

TS

Tim S.  
Division President  
Environmental Services  
Used the software for: 2+ years

### "Arbornote is a great tool for selling tree work"

August 18, 2020

4.0

Overall i love this software. Customers sometimes have an issue with trying to approve via the approve tab so i have to download and send a PDF most of the time.

Pros

This software is simple to use and the technology is great. Customers love the look of the proposals and the gps mapping is a huge plus.

Cons

I wish the dots on the gps map were more accurate when you save the proposal, they seem to shift quite a bit from the template.

Reason for choosing ArborNote

Used it in the past

Review Source

MD

Matt D.  
C.E.O.  
Environmental Services  
Used the software for: 2+ years

### "Game Changer"

July 22, 2020

5.0

Managing huge urban forest are a big challenge. Arbornote has solved that problem.

Pros

Arbornote is flat out the best solution for tree inventory and workflow management on the market today! Generated a lot of extra sales for our team of experts!

Cons

I always route for more speed. If there was a way to magically have the app count my trees for me that would be great.

Switched from

[XMap](https://www.capterra.com/p/92431/XMap/)

ease of use

Review Source

KS

Kyle S.  
President  
Computer Software  
Used the software for: 1-2 years

### "Arbor-Note Enthusiast "

August 18, 2020

5.0

I can put out a large volume. Of buds I’m a quick amount of time.

Pros

Ease of use and customization. Customers are very impressed with the comprehensive finished product. Fast and efficient from your phone or computer.

Cons

A few customized things...mostly just nit-picky things specific to my taste....not a big deal.

Review Source

JR

Justin R.  
Director of Arbor Care  
Management Consulting  
Used the software for: 6-12 months

### "Arbor-Note"

August 18, 2020

5.0

It has helped my business tremendously, not only with creating proposals faster and more efficiently but also the presentation of the proposal is second to none.

Pros

It’s easy to use and it’s presentation to the client it top notch

Cons

When creating a proposal via phone it would be nice if the tree selection part would be a little more user friendly. Other then that it’s all great!

Review Source

DB

Dane B.  
COO  
Environmental Services  
Used the software for: 2+ years

### "Arbor-Note Is the Best!"

August 18, 2020

5.0

\[SENSITIVE CONTENT HIDDEN\] and his team are very responsive and work hard to integrate the product into a business

Pros

Simple, not complicated and usability And it WORKS

Cons

Nothing it works so good If we could use this across all our business platforms we would

Review Source

RS

Richard S.  
Consultant  
Environmental Services  
Used the software for: 2+ years

### "Arbor note for all"

August 21, 2020

5.0

I've had great experiences with arbor note and the arbor note team.

Pros

I've been using this program for the last 6 years it seems to be the best program in the industry for those looking to put together tree care proposals for small and large properties. It is extremely user-friendly and can be built to your spec.

Cons

That is apple only platform. It would be nice if it was also on an Android application.

Review Source

Response from ArborNote

July 3, 2024

Hi sorry for the confusion but ArborNote is 100% available on Android.

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