# Noibu Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Noibu Software - reviews, pricing plans, popular comparisons to other Website Monitoring products and more.

Source: https://www.capterra.com/p/206806/Noibu

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# 

 Noibu Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on June 3, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Noibu

## What is Noibu?

Noibu is the leading ecommerce analytics and monitoring platform, built to surface what matters most across the customer journey, from errors and performance gaps to experience insights that influence conversion. By surfacing end-to-end shopping data, session replays, and full technical context, Noibu makes it easy to understand what’s happening on your site, why it’s happening, and what to do next. Key capabilities include issue detection and alerts, session replay, performance monitoring, detailed technical diagnostics, release monitoring, page analysis, and integrations with tools like Jira, Slack, and GitHub.

## What is Noibu used for?

[eCommerce](https://www.capterra.com/ecommerce-software/)[Website Monitoring](https://www.capterra.com/website-monitoring-software/)

Top alternative

Featured

Overall rating

Based on 4 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

### Starting price

Free trial available

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Do you work for Noibu?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.noibu.com&name=Noibu)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Noibu

4.8 (4)

VS.

[4.7 (351)](https://www.capterra.com/p/168192/Site24x7/reviews/)

Starting Price

Contact vendor

Starting Price

$10

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (4)

Ease Of Use

4.5 (350)

Value For Money

4.5 (4)

Value For Money

4.5 (320)

Customer Service

5.0 (4)

Customer Service

4.5 (316)

## Noibu alternatives

[4.7 (107)](https://www.capterra.com/p/80467/Uptrends/reviews/)

Starting price

$100.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.7 (260)](https://www.capterra.com/p/150695/Lucky-Orange/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.6 (259)](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/reviews/)

Starting price

$395.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.5 (195)](https://www.capterra.com/p/118128/New-Relic/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/206806/Noibu/alternatives/)

## FAQs about Noibu

Overview

### What company size and specific industries is Noibu built for?

Noibu is designed for enterprise ecommerce product and digital teams. It is built for large online retail and ecommerce organizations that want to improve conversion, reduce friction, and connect technical work with business results.

Features and Usability

### What are the key features of Noibu?

Noibu offers bug tracking and issue management, plus bug/issue capture for websites. It includes real-time monitoring, alerts/notifications, and activity tracking for issue detection. Reporting features include real-time reporting, reporting & statistics, trend analysis, and performance metrics, along with assignment management, prioritization, and event logs.

Integrations

### Which third-party tools and platforms does Noibu integrate with?

Noibu integrates with Jira and Slack.

Getting Started and Support

### What training and onboarding options does Noibu offer?

Noibu provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided learning, while documentation offers written reference material and videos provide self-paced walkthroughs for reviewing features and setup steps.

Getting Started and Support

### What customer support options does Noibu offer?

Noibu provides email/help desk, FAQ/forum, knowledge base, and chat support. With no reviewer feedback about support topics available, the experience cannot be described in terms of response speed, helpfulness, or common frustrations. These channels are the only support options listed for Noibu.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Activity Tracking

Track and document all activities across devices, networks, and other systems

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

API

Application programming interface that allows for integration with other systems/databases

Email Alerts

Receive and/or send email notifications for urgent updates, requests, or other information

Event Logs

A chronological record of actions or occurrences within a network, software, or process

For Websites

Software is used for working on online pages

Noibu 19 features

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Receive and/or send email notifications for urgent updates, requests, or other information

A chronological record of actions or occurrences within a network, software, or process

Software is used for working on online pages

Identify and respond to unexpected problems or failures (ie. "negative events")

Record and follow the progress of every issue

Organize and manage the accomplishments and development of employees or performance of applications or systems

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Receive data and information in real time

Active monitoring of systems, applications, or networks

Active reporting of data and metrics

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Continuously scan servers on a designated network to monitor health and search for any irregularities or failures

Monitor or audit historical and current transactions to analyze customer account activities

Review data from past periods to reveal recurring tendencies and predict future performance

Track the availability time for a designated network or website over a given period of time

Track visitors and purpose of visits

Get Advice

We can help you find the software with the features you need.

Features

4.5 (4)

4.5

Based on 4 reviews

## Pricing

Value for money

4.5 (4)

### Starting price

Free trial available

Value for money

4.5 (4)

4.5

Based on 4 reviews

## Integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)[

Jira](https://www.capterra.com/p/19319/JIRA/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (4)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (4)

5.0

Based on 4 reviews

## User reviews

Overall rating

4.8

Based on 4 reviews

Filter by rating

5(3)

4(1)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

DB

Dan B.

Director

Health, Wellness and Fitness

### "Great insights into customer journey issues that impact revenue"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 20, 2022

Customer on-boarding and support is very good, cost is quite high.

Pros

Estimate of revenue lost per issue, video playback of user journeys, itemised events

Cons

There was nothing I did not like about this software.

Alternatives considered

[Hotjar](https://www.capterra.com/p/163516/Hotjar/)

[LogRocket](https://www.capterra.com/p/187552/LogRocket/)

Reasons for choosing Noibu

Revenue loss estimation, customer support

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

September 27, 2022

Thank you so much for your thoughtful review, Dan! Thrilled to hear that our support & onboarding teams are living up to their reputation. If there are any other features you'd like to see in the product, please let us know. We value the feedback.

AT

Antoaneta T.

IT Manager

Cosmetics

### "Fruits & Passion / Magento"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 9, 2020

great tool, helpful for any aspect related to necessary improvements for better customer shopping experience

Pros

stats, errors categorization, samples, search sessions

Cons

sorting, reports, enable search parameters within specific group / type of error ID, enable issue management at the sample level (when pin sample of the issue)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KN

Kinza N.

Marketing

Textiles

### "Game changer"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 7, 2020

It's great, the team behind it is strong, efficient and clear minded. Customer service is way above average in their field. They understand our needs and always there to give relevant advise in our evolution.

Pros

It's one of a kind, surpasses what a web manager can do to monitor bugs and errors. Can save lost sales at checkout, and be a great tool to enhance UX since we can see where customers have a hard time or exit during their experience.

Cons

Would be great to get a weekly report categorized by level of importance.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LS

Laura S.

Founder & Principal

Marketing and Advertising

### "Best eCommerce Error Monitoring Software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 7, 2020

The entire experience with Noibu has been amazing. Their platform was able to quickly provide the development team with prioritized errors that impacted revenue, and the team has been wonderful to work with!

Pros

The ease of use is incredible. It takes less than 10 minutes to deploy, and the dashboard clearly identifies which errors are impacting revenue and customer experience. I've never found a tool that has been this impactful to the success of my clients' eCommerce sites.

Cons

I didn't know a software platform like this existed, so every feature has been useful so far.

Reasons for choosing Noibu

There were no other products available that have the same capabilities as Noibu.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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