--- title: "CARRIYO Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about CARRIYO Software - reviews, pricing plans, popular comparisons to other Shipment Tracking products and more." source_url: "https://www.capterra.com/p/206828/CARRIYO/" page_type: "product" language: "en" --- # CARRIYO Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) CARRIYO ## What is CARRIYO? CARRIYO is a Software-as-a-Service solution to manage the last mile and help retailers and e-Commerce businesses improve their customer statisfaction. Our platform offers automatic shipment routing to an extensive list of pre-integrated shipping companies, track & trace, label customization, service level management and customer communications via SMS, email, Whatsapp and branded tracking pages. ## What is CARRIYO used for? [Shipping](https://www.capterra.com/shipping-software/)[Shipment Tracking](https://www.capterra.com/shipment-tracking-software/)[Logistics](https://www.capterra.com/logistics-software/) Overall rating Based on 10 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $19 Usage Based, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for CARRIYO?[Manage this product listing](https://www.g2.com/products/carriyo/claim_requests/new?auto=true) ## CARRIYO Overview Updated September 2026 AI summary CARRIYO provides shipment tracking and logistics management for businesses of all sizes, offering features such as alerts, delivery records, status tracking, and website integration. Deployed as a cloud-based solution, it supports delivery estimates and caters to both freight operations and eCommerce needs, helping organizations monitor shipments and manage their shipping processes efficiently. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### CARRIYO 4.4 (10) VS. [### Freightview](https://www.capterra.com/p/136895/Freightview/) [4.7 (743)](https://www.capterra.com/p/136895/Freightview/reviews/) Starting Price $19 Usage Based, Per Month Starting Price $149 Other, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (10) Ease Of Use 4.8 (743) Value For Money 4.0 (7) Value For Money 4.6 (639) Customer Service 4.3 (10) Customer Service 4.7 (691) ## CARRIYO alternatives [PCS TMS](https://www.capterra.com/p/29249/Express/) [4.2 (248)](https://www.capterra.com/p/29249/Express/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/29249/Express/) Highest Rated [Cargoson](https://www.capterra.com/p/228964/Cargoson/) [4.8 (53)](https://www.capterra.com/p/228964/Cargoson/reviews/) Starting price $199.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/228964/Cargoson/) [FreightPOP](https://www.capterra.com/p/152285/FreightPOP/) [4.7 (47)](https://www.capterra.com/p/152285/FreightPOP/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/152285/FreightPOP/) [Starshipit](https://www.capterra.com/p/138963/StarShipIt/) [4.5 (33)](https://www.capterra.com/p/138963/StarShipIt/reviews/) Starting price $45.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/138963/StarShipIt/) ## FAQs about CARRIYO Overview ### Which roles and teams benefit most from CARRIYO? CARRIYO is most used by e-commerce operations, logistics, and supply chain teams that manage deliveries, carrier coordination, and post-purchase tracking. Operations supervisors and administrators use it to streamline fulfillment workflows, while developers, business analysts, and project leaders support integrations, reporting, and process improvements across customer delivery experiences. Answer based on 10 reviews Overview ### What company size and specific industries is CARRIYO built for? CARRIYO is designed for retailers and e-commerce businesses of any size that want to manage last-mile delivery and communicate with customers and shipping partners. It suits companies in retail and online commerce that need better control over service levels with delivery providers. Features and Usability ### What are the key features of CARRIYO? CARRIYO offers 3PL Management, shipping management, transportation management, and eCommerce management, plus shipment tracking, order tracking, and package tracking. It also includes label printing, shipment price calculation, workflow automation, real-time reporting, access controls/permissions, returns management, and third-party integrations for freight and multi-location operations. Integrations ### Which third-party tools and platforms does CARRIYO integrate with? CARRIYO integrates with Shopify, Shopify Plus, WooCommerce, and Zoho Inventory. These catalog connections cover ecommerce storefronts and inventory management, giving CARRIYO a focused integration set for online selling and order operations. Getting Started and Support ### What training and onboarding options does CARRIYO offer? CARRIYO provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars offer scheduled group learning, documentation provides written reference material, and videos allow self-paced review. Getting Started and Support ### What customer support options does CARRIYO offer? CARRIYO provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. No reviewer feedback is available here to describe response times, helpfulness, or common support frustrations, so the support experience cannot be characterized from user sentiment. ## Features AI summary Based on 1,440 Shipment Tracking reviews Capterra reviewers point to these as the top priorities when choosing shipment tracking software: - **Label Printing** (**59%** of reviewers rated this feature as critical) - **Shipping Labels** (**62%**) - **Delivery Tracking** (**55%**) CARRIYO supports all three of the features buyers rate highest: **Label Printing**, **Shipping Labels**, and **Delivery Tracking**. Together, these capabilities help businesses create and manage shipment documentation, keep orders moving accurately through the delivery process, and monitor package status in real time, allowing teams to improve shipping visibility and deliver a better customer experience. Label Printing 5.0 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Process of printing custom labels through various methods. Shipping Labels 4.8 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Generate or print labels that contain shipping information for packages Delivery Tracking 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Track item deliveries through dispatch notifications, status and location tracking, and ETA updates Status Tracking 5.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Track the status over time for a request, process, asset, or transaction Delivery Record 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Notation showing the location and time stamp of shipment delivery Parcel Shipping 4.8 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Manage and organize the shipping, tracking, and delivery of packages CARRIYO 52 features ### All Features - 3PL Management: Outsource and manage third party logistics - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Cost Analysis: Analyze and calculate business costs - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Delivery Estimate: A note of the expected delivery date and time - Delivery Record: Notation showing the location and time stamp of shipment delivery - Delivery Tracking: Track item deliveries through dispatch notifications, status and location tracking, and ETA updates - Document Management: Store, manage, and track all electronic documents in a centralized location - eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products - Email Templates: Pre-made examples and templates for emails - For eCommerce: Intended to be used by online stores - For Freight Operations: Intended to be used by freight brokers and logistics companies - Historical Reporting: Information, data and reports that are being tracked over time - Label Printing: Process of printing custom labels through various methods. - Mobile Alerts: Notifications via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Location: Manage and support multiple locations - Order Tracking: Track orders throughout the fulfillment process - Package Tracking: Track the parcel or consignment delivery status - Parcel Shipping: Manage and organize the shipping, tracking, and delivery of packages - Predictive Analytics: Predict future data based on historical data sets - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Returns Management: Track and facilitate returns of products sold - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Shipment Price Calculation: Calculation of shipment price based on size, weight, route, timeframe, and carrier. - Shipment Tracking: The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery. - Shipping Labels: Generate or print labels that contain shipping information for packages - Shipping Management: Manage and track orders being shipped to customers - Shipping Services Integration: Integrates with shipping services - Status Tracking: Track the status over time for a request, process, asset, or transaction - Supplier Management: Manage all supplier data and operations - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transportation Management: Organize and track the physical movement of goods from one location to another - Website Integration: Seamlessly integrates with 3rd party websites - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows --- Get Advice We can help you find the software with the features you need. Features 4.1 (10) 4.1 Based on 10 reviews ## Pricing Value for money 4.0 (7) Free Trial Free Version Basic $19.00 Usage Based,Per Month Value for money 4.0 (7) 4.0 Based on 7 reviews ## Integrations [ Shopify](https://www.capterra.com/p/83891/Shopify/)[ WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[ Zoho Inventory](https://www.capterra.com/p/146241/Zoho-Inventory/)[ Shopify Plus](https://www.capterra.com/p/171845/Shopify-Plus/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (10) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (10) 4.3 Based on 10 reviews ## User reviews Overall rating 4.4 Based on 10 reviews Filter by rating 5(4) 4(6) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent JD jacinta D. Logistic Executive Furniture ### "user friendly" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 March 6, 2023 Pros its easy to access and provides the information required Cons haven't encountered any cons yet. it works fine Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SJ Shivani J. BA Retail ### "Carriyo review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 March 6, 2023 Good - Easy to onboard and use Pros Ease of use and easy to manage errors when updates are required Cons No major issues. May need more description on error logs Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor March 17, 2023 Thank you for your candid review Shivani! RA Reimil A. Developer Retail ### "Great product with more room for UI improvements " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 29, 2022 Pros Ease of integration, ease of use, good support. Cons Limited list customization, no cache/save function on list settings, I have to set the columns when viewing lists every time I log in. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SH Salman H. Ecommerce Operations Administrator Retail ### "A perfect Logistics Tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 August 25, 2022 I have been working with Carriyo for almost 2 years and it made our job easier. Pros You can track all of your partners shipment in one place with actual status of the shipments. Cons Sometimes shipment status are not updated on real time which is making us to deep dive on the 3PL websites. If this is fixed then it will be perfect. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SM Shukan M. Ecommerce logistics manager Commercial Real Estate ### "More features like cost, lead time progress bar and attemtps" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 August 25, 2022 positive. tracking with ease detailed reports good top line view via control tower loved the new aesthetics Pros ease of use, ease of integration, detailed reports, routing rules with capacity Cons delivery cost to be shown per order according to carrier partner attempt summary just release but its not working lead time progress bar per row date selection in filters should automatically be 12:00 am to 11:59pm which is not the case currently Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DV Darrel V. Ecommerce Operations Supervisor Luxury Goods & Jewelry ### "KPI performance tracker " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 7/10 August 18, 2022 Benefits are trying to track the performance of Last Mile. Pros Easy to track, monitor the KPI performance of last mile Cons Real time data to flow and more cancellation/non delivered reasons to add Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MO Mohammad O. Community Manager Translation and Localization ### "Profesionally made for customers shipping" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 22, 2020 It helped me as a goods seller to have a significant and fast processing delivery. It's still the best as far as i know. Great and worth to try. Pros It's so lite so users don't need to use bad services when choosing from the many options. The simplicity makes it perfect, from the location preferences to the detailed shipping address is there. Loved it. Cons Sometimes the goods tracking code can't be tracked. But at the moment everything is good. Switched from [ShippingEasy](https://www.capterra.com/p/128334/ShippingEasy/) CARRIYO is more convenient. They offer all i wanted. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ML Mathilde L. Supply Chain & Logistics Manager Luxury Goods & Jewelry ### "Great customer exeprience & added value to the last mile Business!" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 8, 2020 Pros \- Ease of access - Plug & Play - KPI for tracking Cons \- Missing: chatbot or communication tool with the end carrier Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor August 13, 2020 Thanks for your review Mathilde. Looking forward to build the chatbot functionality to get 5 stars! WJ Wasim J. E-commerce Ops Retail ### "CARRIYO Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 August 5, 2020 Greate platform where you can group and monitor all of your carriers and shipments as well as performance analysis. Pros Easy to use, API integration, flexibility, reports. Cons N/A, Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor August 6, 2020 Thanks for your review Wasim! NF Nicolas F. Project Director Retail ### "Very good solution" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 30, 2020 Enjoyed working with \[SENSITIVE CONTENT HIDDEN\]! Pros Easy to use connected with all carriers Cons nothing works very well and very good service Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 31, 2020 Thank you for your comments Nicolas! [View all Reviews](https://www.capterra.com/p/206828/CARRIYO/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.