# CARRIYO Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about CARRIYO Software - reviews, pricing plans, popular comparisons to other Shipment Tracking products and more.

Source: https://www.capterra.com/p/206828/CARRIYO

---

# 

 CARRIYO Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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How Capterra ensures transparency

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

CARRIYO

## What is CARRIYO?

CARRIYO is a Software-as-a-Service solution to manage the last mile and help retailers and e-Commerce businesses improve their customer statisfaction. Our platform offers automatic shipment routing to an extensive list of pre-integrated shipping companies, track & trace, label customization, service level management and customer communications via SMS, email, Whatsapp and branded tracking pages.

## What is CARRIYO used for?

[Shipping](https://www.capterra.com/shipping-software/)[Shipment Tracking](https://www.capterra.com/shipment-tracking-software/)[Logistics](https://www.capterra.com/logistics-software/)

Top alternative

Featured

Overall rating

Based on 10 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$19

Usage Based, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for CARRIYO?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.carriyo.com&name=CARRIYO)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### CARRIYO

4.4 (10)

VS.

[4.5 (1,688)](https://www.capterra.com/p/138669/Motive/reviews/)

Starting Price

$19

Usage Based, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (10)

Ease Of Use

4.4 (1,688)

Value For Money

4.0 (7)

Value For Money

4.2 (1,554)

Customer Service

4.3 (10)

Customer Service

4.4 (1,625)

## CARRIYO alternatives

[4.6 (956)](https://www.capterra.com/p/155621/ShipStation/reviews/)

Starting price

$14.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[PCS TMS](https://www.capterra.com/p/29249/Express/)

[4.2 (242)](https://www.capterra.com/p/29249/Express/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

83%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/29249/Express/)

[Elite EXTRA](https://www.capterra.com/p/131389/Elite-EXTRA/)

[4.7 (364)](https://www.capterra.com/p/131389/Elite-EXTRA/reviews/)

Starting price

$24.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/131389/Elite-EXTRA/)

Highest Rated

[Cargoson](https://www.capterra.com/p/228964/Cargoson/)

[4.9 (50)](https://www.capterra.com/p/228964/Cargoson/reviews/)

Starting price

$199.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/228964/Cargoson/)

[View all alternatives](https://www.capterra.com/p/206828/CARRIYO/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Shipping Labels

4.8 (5)

60.00% of 5 reviewers that rated this feature as important or highly important

Generate or print labels that contain shipping information for packages

Label Printing

5.0 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

Process of printing custom labels through various methods.

Parcel Shipping

4.8 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

Manage and organize the shipping, tracking, and delivery of packages

Shipment Tracking

4.8 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery.

Shipment Price Calculation

4.0 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Calculation of shipment price based on size, weight, route, timeframe, and carrier.

Status Tracking

5.0 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Track the status over time for a request, process, asset, or transaction

CARRIYO 52 features

Outsource and manage third party logistics

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

Automatically create schedules based on business needs or employee availability and qualifications

Analyze and calculate business costs

Add customized logos and colors to align with company branding

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

A note of the expected delivery date and time

Notation showing the location and time stamp of shipment delivery

Track item deliveries through dispatch notifications, status and location tracking, and ETA updates

Store, manage, and track all electronic documents in a centralized location

Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products

Pre-made examples and templates for emails

Intended to be used by online stores

Intended to be used by freight brokers and logistics companies

Information, data and reports that are being tracked over time

Process of printing custom labels through various methods.

Notifications via mobile devices

Observe and track the demand, usage, progress or quality of a system, product, or user

Manage and support multiple locations

Track orders throughout the fulfillment process

Track the parcel or consignment delivery status

Manage and organize the shipping, tracking, and delivery of packages

Predict future data based on historical data sets

Streamlining repetitive tasks and activities through automated and predefined workflows

Analyze and gain insights into data in real-time

Receive data and information in real time

Active monitoring of systems, applications, or networks

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Receive system updates as soon as any changes are made

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Track and facilitate returns of products sold

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Plan availability and assign specific time slots for tasks and resources

Search and filter data across systems to locate required information by entering keywords or certain criteria

Online portal through which end users can access the system, manage tasks, or obtain information

Calculation of shipment price based on size, weight, route, timeframe, and carrier.

The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery.

Generate or print labels that contain shipping information for packages

Manage and track orders being shipped to customers

Integrates with shipping services

Track the status over time for a request, process, asset, or transaction

Manage all supplier data and operations

Set up connections to third-party platforms to improve business processes

Organize and track the physical movement of goods from one location to another

Seamlessly integrates with 3rd party websites

Get Advice

We can help you find the software with the features you need.

Features

4.1 (10)

4.1

Based on 10 reviews

## Pricing

Value for money

4.0 (7)

Free Trial

Free Version

Basic

$19.00

Usage Based,Per Month

Value for money

4.0 (7)

4.0

Based on 7 reviews

## Integrations

[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[

Zoho Inventory](https://www.capterra.com/p/146241/Zoho-Inventory/)[

Shopify Plus](https://www.capterra.com/p/171845/Shopify-Plus/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.3 (10)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.3 (10)

4.3

Based on 10 reviews

## User reviews

Overall rating

4.4

Based on 10 reviews

Filter by rating

5(4)

4(6)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

JD

jacinta d.

Logistic Executive

Furniture

### "user friendly"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

March 6, 2023

Pros

its easy to access and provides the information required

Cons

haven't encountered any cons yet. it works fine

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SJ

Shivani J.

BA

Retail

### "Carriyo review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

March 6, 2023

Good - Easy to onboard and use

Pros

Ease of use and easy to manage errors when updates are required

Cons

No major issues. May need more description on error logs

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 17, 2023

Thank you for your candid review Shivani!

RA

Reimil A.

Developer

Retail

### "Great product with more room for UI improvements "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

August 29, 2022

Pros

Ease of integration, ease of use, good support.

Cons

Limited list customization, no cache/save function on list settings, I have to set the columns when viewing lists every time I log in.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SH

Salman H.

Ecommerce Operations Administrator

Retail

### "A perfect Logistics Tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

August 25, 2022

I have been working with Carriyo for almost 2 years and it made our job easier.

Pros

You can track all of your partners shipment in one place with actual status of the shipments.

Cons

Sometimes shipment status are not updated on real time which is making us to deep dive on the 3PL websites. If this is fixed then it will be perfect.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SM

Shukan M.

Ecommerce logistics manager

Commercial Real Estate

### "More features like cost, lead time progress bar and attemtps"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

August 25, 2022

positive. tracking with ease detailed reports good top line view via control tower loved the new aesthetics

Pros

ease of use, ease of integration, detailed reports, routing rules with capacity

Cons

delivery cost to be shown per order according to carrier partner attempt summary just release but its not working lead time progress bar per row date selection in filters should automatically be 12:00 am to 11:59pm which is not the case currently

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DV

Darrel V.

Ecommerce Operations Supervisor

Luxury Goods & Jewelry

### "KPI performance tracker "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

2.0

2.0

Likelihood to Recommend

7/10

August 18, 2022

Benefits are trying to track the performance of Last Mile.

Pros

Easy to track, monitor the KPI performance of last mile

Cons

Real time data to flow and more cancellation/non delivered reasons to add

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MO

Mohammad O.

Community Manager

Translation and Localization

### "Profesionally made for customers shipping"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 22, 2020

It helped me as a goods seller to have a significant and fast processing delivery. It's still the best as far as i know. Great and worth to try.

Pros

It's so lite so users don't need to use bad services when choosing from the many options. The simplicity makes it perfect, from the location preferences to the detailed shipping address is there. Loved it.

Cons

Sometimes the goods tracking code can't be tracked. But at the moment everything is good.

Switched from

[ShippingEasy](https://www.capterra.com/p/128334/ShippingEasy/)

CARRIYO is more convenient. They offer all i wanted.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

ML

Mathilde L.

Supply Chain & Logistics Manager

Luxury Goods & Jewelry

### "Great customer exeprience & added value to the last mile Business!"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 8, 2020

Pros

\- Ease of access - Plug & Play - KPI for tracking

Cons

\- Missing: chatbot or communication tool with the end carrier

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 13, 2020

Thanks for your review Mathilde. Looking forward to build the chatbot functionality to get 5 stars!

WJ

Wasim J.

E-commerce Ops

Retail

### "CARRIYO Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

August 5, 2020

Greate platform where you can group and monitor all of your carriers and shipments as well as performance analysis.

Pros

Easy to use, API integration, flexibility, reports.

Cons

N/A,

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 6, 2020

Thanks for your review Wasim!

NF

Nicolas F.

Project Director

Retail

### "Very good solution"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 30, 2020

Enjoyed working with \[SENSITIVE CONTENT HIDDEN\]!

Pros

Easy to use connected with all carriers

Cons

nothing works very well and very good service

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

July 31, 2020

Thank you for your comments Nicolas!

[View all Reviews](https://www.capterra.com/p/206828/CARRIYO/reviews/)

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)