# CARRIYO Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is CARRIYO the right Shipment Tracking solution for you? Explore 10 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/206828/CARRIYO/reviews

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CARRIYO

4.4 (10)

[View alternatives](https://www.capterra.com/p/206828/CARRIYO/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of CARRIYO

Ease of use

4.5

Customer Service

4.3

## Showing most helpful reviews

Showing 1-10 of 10 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SH

Salman H.  
Ecommerce Operations Administrator  
Retail  
Used the software for: 1-2 years

### "A perfect Logistics Tool"

August 25, 2022

5.0

I have been working with Carriyo for almost 2 years and it made our job easier.

Pros

You can track all of your partners shipment in one place with actual status of the shipments.

Cons

Sometimes shipment status are not updated on real time which is making us to deep dive on the 3PL websites. If this is fixed then it will be perfect.

Review Source

MO

Mohammad O.  
Community Manager  
Translation and Localization  
Used the software for: 1-2 years

### "Profesionally made for customers shipping"

December 22, 2020

5.0

It helped me as a goods seller to have a significant and fast processing delivery. It's still the best as far as i know. Great and worth to try.

Pros

It's so lite so users don't need to use bad services when choosing from the many options. The simplicity makes it perfect, from the location preferences to the detailed shipping address is there. Loved it.

Cons

Sometimes the goods tracking code can't be tracked. But at the moment everything is good.

Switched from

[ShippingEasy](https://www.capterra.com/p/128334/ShippingEasy/)

CARRIYO is more convenient. They offer all i wanted.

Review Source

jD

jacinta D.  
Logistic Executive  
Furniture  
Used the software for: 1-2 years

### "user friendly"

March 6, 2023

4.0

Pros

its easy to access and provides the information required

Cons

haven't encountered any cons yet. it works fine

Review Source

SM

Shukan M.  
Ecommerce logistics manager  
Commercial Real Estate  
Used the software for: 2+ years

### "More features like cost, lead time progress bar and attemtps"

August 25, 2022

4.0

positive. tracking with ease detailed reports good top line view via control tower loved the new aesthetics

Pros

ease of use, ease of integration, detailed reports, routing rules with capacity

Cons

delivery cost to be shown per order according to carrier partner attempt summary just release but its not working lead time progress bar per row date selection in filters should automatically be 12:00 am to 11:59pm which is not the case currently

Review Source

SJ

Shivani J.  
BA  
Retail  
Used the software for: 2+ years

### "Carriyo review"

March 6, 2023

5.0

Good - Easy to onboard and use

Pros

Ease of use and easy to manage errors when updates are required

Cons

No major issues. May need more description on error logs

Review Source

Response from CARRIYO

March 17, 2023

Thank you for your candid review Shivani!

RA

Reimil A.  
Developer  
Retail  
Used the software for: 6-12 months

### "Great product with more room for UI improvements "

August 29, 2022

4.0

Pros

Ease of integration, ease of use, good support.

Cons

Limited list customization, no cache/save function on list settings, I have to set the columns when viewing lists every time I log in.

Review Source

DV

Darrel V.  
Ecommerce Operations Supervisor  
Luxury Goods & Jewelry  
Used the software for: 1-2 years

### "KPI performance tracker "

August 18, 2022

4.0

Benefits are trying to track the performance of Last Mile.

Pros

Easy to track, monitor the KPI performance of last mile

Cons

Real time data to flow and more cancellation/non delivered reasons to add

Review Source

ML

Mathilde L.  
Supply Chain & Logistics Manager  
Luxury Goods & Jewelry  
Used the software for: 6-12 months

### "Great customer exeprience & added value to the last mile Business!"

August 8, 2020

4.0

Pros

\- Ease of access - Plug & Play - KPI for tracking

Cons

\- Missing: chatbot or communication tool with the end carrier

Review Source

Response from CARRIYO

August 13, 2020

Thanks for your review Mathilde. Looking forward to build the chatbot functionality to get 5 stars!

WJ

Wasim J.  
E-commerce Ops  
Retail  
Used the software for: Less than 6 months

### "CARRIYO Review"

August 5, 2020

4.0

Greate platform where you can group and monitor all of your carriers and shipments as well as performance analysis.

Pros

Easy to use, API integration, flexibility, reports.

Cons

N/A,

Review Source

Response from CARRIYO

August 6, 2020

Thanks for your review Wasim!

NF

Nicolas F.  
Project Director  
Retail  
Used the software for: Less than 6 months

### "Very good solution"

July 30, 2020

5.0

Enjoyed working with \[SENSITIVE CONTENT HIDDEN\]!

Pros

Easy to use connected with all carriers

Cons

nothing works very well and very good service

Review Source

Response from CARRIYO

July 31, 2020

Thank you for your comments Nicolas!

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