# Markup Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Markup the right Collaboration solution for you? Explore 11 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/206850/Markup/reviews --- Markup 4.4 (11) [View alternatives](https://www.capterra.com/p/206850/Markup/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Markup Ease of use 4.5 Customer Service 4.2 ## Showing most helpful reviews Showing 1-11 of 11 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Leopold S. Designer Design Used the software for: 1-2 years ### "Markup becomes the next big thing" May 29, 2021 5.0 Pros I am very excited about MarkUp and have been using it for quite a while now. The biggest plus is that it's free and makes my workflow so much easier. I can create a "MarkUp" from a design draft, share the link with my clients and they can comment directly live on the website. Also, the team is very dedicated, constantly coming out with new features and actively involving users in further development with surveys. I really don't want to miss MarkUp anymore! And the Chrome-Extension makes it even easier to create a new MarkUp right from an open Tab. Cons There are only two small points that need to be improved (but the team is already doing it, I think): the loading times need to be reduced, sometimes it takes almost a minute to load a website in MarkUp and add comments. Also it would be great if there would be a translation or you could translate predefined text modules yourself. PS: My customers are confused because they see the Intercom bubble from MarkUp Support and think they can chat with me there. Review Source yL yas L. Marketing Manager Apparel & Fashion Used the software for: 2+ years ### "easy for everyone, all-in-one now with video, got even better with updates, " April 13, 2023 5.0 It's easy and got even better with the updates. (which doesn't happen often). They have continuously improved it, e.g. the comments functionalities. They also added new features (e.g. video) which is fantastic as I can do everything in one app instead of having to use frame.io in addition. They also invite me for early release, feedback sessions, etc. wand show great initiative to build a community. Pros love that they have now included markup function for videos, so it's my all-in-one go-to tool for creative collaboration. I contacted help twice and got a reply fairly quickly. Cons it started off as completely free which was an incredibly helpful tool. Now, they have reduced the number of folders/files you can have, so it's still great but limiting without the Pro version. Switched from [Frame.io](https://www.capterra.com/p/148214/Frame-io/)[Adobe InDesign](https://www.capterra.com/p/233314/Adobe-InDesign/) more accessible and easier to use for everyone, even laymen, all in one tool Review Source VR Verified Reviewer CEO Information Technology and Services Used the software for: 2+ years ### "Bait and Switch - FIND AN ALTERNATIVE" August 6, 2025 1.0 Indifferent. Their chat support was essentially "If you don't like it, too bad. We can give you 30 days to get your shi but then we're deleting all of your projects markups unless you pay 280% increase. Pros It used to be a solid and relaible program to use when we needed better collaboration with our clients. We'd used it for years. Cons WOW! Markup.io just went up 280% from last year to this year. Markup has sent a strong message that the businesses who helped them build, can take a flying f-off. - No feature upgrade to justify the dramatic increase. - No communication with customers about the increase. - Completely removed Free and Small Buinsess teirs. - No grandfathering for businesses who have supported them for years, no discount, no loyalty bonus...nothing but.... Pay the 280% upgrade, or they DELETE your entire space and all projects. No archives, no grace period, nothing. Do NOT trust your client projects to Markup.io. Their business model is not trustworthy and they will pull the rug out from under you if it benefits their bottom line. Review Source JJ Jai J. Owner Information Technology and Services Used the software for: Less than 6 months ### "A free software worth a lot of value" December 30, 2021 5.0 Pros Price: It's free Ease of use: It will take you 30 seconds to figure out how it works for both you & your client Features: You can leave text comments and even attach files to the comments which are very useful if the client wants to change the media in a particular section Cons It is free software – at least as of now, so I don't think I can provide any con based on the value it provides at no charge. Alternatives considered [Trello](https://www.capterra.com/p/211559/Trello/) Switched from [Trello](https://www.capterra.com/p/211559/Trello/) I used Trello to receive feedback for website design – probably not the best solution. MarkUp helped me to make this process way easier for myself and my clients. Review Source CA Caitlin A. Operations Manager Marketing and Advertising Used the software for: Less than 6 months ### "Markup REVIEW" August 25, 2022 5.0 Pros Prior to MarkUp, my team was using PMS tasks with checklists to outline necessary edits for the websites we manage. It was successful but definitely had room for improvement to save the team time from having to intricately describe needed edits along with gathering and uploading screenshots. We started envisioning a product like MarkUp and began our research. By the time we got to MarkUp, it was a bit shocking to see our dream actually existed. Along with being EXACTLY what we needed, MarkUp is super user friendly making training and implementing a breeze. The navigation and overall use is very straight forward. I also like how easy it is to share the projects/edits so that you can link them any type of task so it can still be actionable item for our team. We did start with a free trial to make sure it was the right product for us and when we were ready to upgrade, \[SENSITIVE CONTENT\] was our guy. He took a lot of great care in learning about how we use the product to get us on the right plan. He also did some additional training to help us better organize our structure and workflow to make it more successful and get better use with the our Plan. Really appreciated how informative he was as well as making sure we were taken care of! Cons At this time the only thing that comes to mind is that we use one project per site and edits may come in at different times. It'd help with our QC process if we could potentially archive older resolved edits so that we can still access them but not have such a long running list of "resolved comments" that you have to sort through to make sure the current task was completed. Review Source DC Divaldo C. CEO Consumer Services Used the software for: 2+ years ### "Best collaboration tool for developers" January 7, 2023 5.0 The biggest benefit was getting feedback from customers without having to twist several emails and files so that the projects move forward, they can test and leave their comments that after we receive them we make the necessary changes. We are aware of all changes and always receive notifications about developments. Pros I love the link sharing feature so my clients can give their feedback on the evolution of website and web app development. Cons I think the price is quite high for a tool that has specific purposes. Review Source Response from Ceros February 27, 2023 We're SO happy that MarkUp.io has simplified your workflow, Divaldo. Thanks for taking the time to leave us such positive feedback and we'd love to see you in our Slack community some time: http://markup-community.slack.com TV Tim V. Multimedia Tutor Computer Software Used the software for: Less than 6 months ### "Markup as a Multimedia Tuition Software" April 20, 2023 4.0 Markup made it easy to educate on the use and efficiency of software and the overall effect it has on modernising a company. Pros Software was easy to use and learn, and the layout was very clear and easy to navigate. Cons Faster communication and simpler and easier file sharing could improve the user experience. Review Source VL Valerie L. Senior Marketing Manager Leisure, Travel & Tourism Used the software for: 1-2 years ### "Proof online content easily" January 13, 2023 5.0 Pros It's so easy to mark an online page, review the comments and resolve them. You can also switch from one mode to another letting you add comments or browse the pages. Cons You can only add a "bubble" and not a delete, add, highlight, etc like you would do in Adobe with a PDF Review Source Response from Ceros February 27, 2023 Thanks for the amazing feedback, Valerie. We're so happy MarkUp.io has been helping you review webpages. If you haven't already joined our Slack community, we'd love to see you there. http://markup-community.slack.com KR Katie R. Marketing Manager Automotive Used the software for: Less than 6 months ### "Still pretty new and evolving, but a great tool for editing a website" August 13, 2020 4.0 Love using Markup to redesign our website! Pros I love how intuitive and specific you can get while editing a website with MarkUp. Most of the time, you can see exactly where the comment was made of the page, and it makes it easier to make corrections happen quickly and efficiently! Cons It's still new & evolving, so we've found that we have lost some comment placements, lost email notifications, etc, but overall it is still such a great tool! Review Source VR Verified Reviewer Freelance Events Services Used the software for: Less than 6 months ### "Great for teams, but not a perfect product" September 1, 2020 5.0 It worked well for our needs. It's easy for web designers to get feedback from clients. Pros We used this for our new church website to allow a number of people to provide feedback. It worked well for gathering everyone's input. Cons Sometimes comments get lost and some of the site's designs changed a little bit when viewed with markup. Lots of bugs, but nothing critical. Review Source Akou Kafui A. Gestionnaire Commercial Real Estate Used the software for: I used a free trial ### "Logiciel de Collaboration " November 10, 2023 4.0 Pros Simple et professionnel permettant de collaborer avec les équipes et travailler à distance . Je le recommande Cons Simple et professionnel. Je n’ai rien comme inconvénient pour le moment. 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