--- title: "Salesforce Platform Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Salesforce Platform Software - reviews, pricing plans, popular comparisons to other Platform as a Service (PaaS) products and more." source_url: "https://www.capterra.com/p/206864/Competitive-Compass/" page_type: "product" language: "en" --- # Salesforce Platform Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Salesforce Platform ## What is Salesforce Platform? My Telescope is the leading share of search tool for understanding the emotional and behavioral impact of your marketing. Track your brand with My Telescope's competitive benchmarking of marketing effectiveness based on Share of Search and sentiment data. What is included in a dashboard? 1) 14 Strategic Marketing models based on search and sentiment data. 2) Customizable dashboards to share with your team. 3) Access to search and mentions data. 4) Designated Personal Advisor ## What is Salesforce Platform used for? [Business Intelligence](https://www.capterra.com/business-intelligence-software/)[Market Research](https://www.capterra.com/market-research-software/)[Data Visualization](https://www.capterra.com/data-visualization-software/) Top alternative Featured Overall rating Based on 6 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $76 Per Feature, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Salesforce Platform?[Manage this product listing](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/claim_requests/new?auto=true) ## Salesforce Platform Overview Updated September 2026 AI summary My Telescope offers small and midsize businesses a cloud-based platform for business and competitive intelligence, dashboard creation, and data visualization. It brings together data from multiple sources, supporting ad hoc reporting, real-time analytics, and forecasting. Customizable dashboards, visual analytics, and features like benchmarking and profitability analysis help organizations monitor performance and inform strategic planning decisions. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Salesforce Platform 4.7 (6) VS. [4.6 (27)](https://www.capterra.com/p/113352/SpiderImpact/reviews/) Starting Price $76 Per Feature, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (6) Ease Of Use 4.6 (233) Value For Money 5.0 (4) Value For Money 4.6 (153) Customer Service 5.0 (5) Customer Service 4.8 (201) ## Salesforce Platform alternatives [4.5 (286)](https://www.capterra.com/p/169053/Looker/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Adaptive from Workday](https://www.capterra.com/p/130072/Adaptive-Insights/) [4.5 (235)](https://www.capterra.com/p/130072/Adaptive-Insights/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/130072/Adaptive-Insights/) [Domo](https://www.capterra.com/p/119119/Domo/) [4.3 (331)](https://www.capterra.com/p/119119/Domo/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/119119/Domo/) Highest Rated [Lebesgue](https://www.capterra.com/p/238852/Lebesgue/) [4.9 (44)](https://www.capterra.com/p/238852/Lebesgue/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/238852/Lebesgue/) ## FAQs about Salesforce Platform Overview ### What company size and specific industries is My Telescope built for? My Telescope is designed for large brands and advertising agencies that need to measure campaign and brand impact, especially in consumer goods and marketing services. Its listed users include major companies such as Kellogs, Unilever, Electrolux, and M&C Saatchi, showing a focus on enterprise-level brand measurement. Features and Usability ### What are the key features of My Telescope? My Telescope offers real-time analytics, KPI monitoring, and predictive analytics for performance tracking and forecasting. It includes customizable dashboards, ad hoc reporting, and visual analytics, plus data connectors, data synchronization, and data transformation for working with multiple data sources. Additional features include alerts/notifications, benchmarking, and social media monitoring. Integrations ### Which third-party tools and platforms does My Telescope integrate with? My Telescope integrates with 3 third-party tools: Google Data Studio, Keyword Tool, and Microsoft Power BI. These integrations cover reporting, keyword research, and business intelligence platforms, giving teams a focused set of options for connecting analytics and search data. Getting Started and Support ### What training and onboarding options does My Telescope offer? My Telescope provides in person training, live online sessions, webinars, documentation, and videos. In person training supports direct instruction, live online sessions and webinars allow guided remote learning, documentation offers written reference materials, and videos provide visual, self-paced instruction for teams getting started. Getting Started and Support ### What customer support options does My Telescope offer? My Telescope provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. These channels give users several ways to get help, but no reviewer feedback is available here to describe response times, helpfulness, or common support frustrations. ## Features AI summary Based on 2,582 Platform as a Service (PaaS) reviews Capterra data shows that buyers of business intelligence software rank the following features as their top priorities: - **Dashboard Creation** (**55%** of reviewers rated this feature as critical) - **Multiple Data Sources** (**60%**) - **Reporting/Analytics** (**53%**) My Telescope supports all three features that reviewers rate most highly: **Dashboard Creation**, **Multiple Data Sources**, and **Reporting/Analytics**. Together, these capabilities give teams a clear way to visualize metrics, connect information from different systems, and track performance through detailed reports, helping businesses make informed decisions faster. Access Controls/Permissions Define levels of authorization for access to specific files or systems Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems Ad hoc Query One-off queries made on an as-needed basis Ad hoc Reporting Generate one-off reports that meet information requirements Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Salesforce Platform 67 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Ad hoc Query: One-off queries made on an as-needed basis - Ad hoc Reporting: Generate one-off reports that meet information requirements - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Benchmarking: Compare key metrics for the business against prominent players in the industry - Campaign Analytics: Track and interpret campaign performance metrics - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Competitive Analysis: Evaluating strengths and weaknesses of companies with the same target audience - Customizable Dashboard: Alter the layout and content of dashboards - Customizable Questions: Tailored or customizable questions for more targeted and relevant data collection - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Customization: Create labels for products that contain required information such as colors, sizes, dates, etc. - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Dashboard Creation: Creation and customization of dashboards - Data Capture and Transfer: Import, collect, and capture data from multiple sources - Data Connectors: Connect to big data sources - Data Extraction: Automatically retrieve and pull information from documents, websites, images, data sets, and other sources - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Data Transformation: Translate EDI formats into data suitable for use with company applications. - Data Visualization: Graphical representation of data - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Forecasting: Form predictions based on past and present data/trends - Functions/Calculations: Perform various mathematical calculations using the data - Key Performance Indicators: Quantifiable metrics to track objectives, gauge milestones, and evaluate the success of a particular activity - Keyword Tracking: Track and monitor a specific set of keywords - KPI Monitoring: Tracking the status of previously identified performance measurements - Mobile Dashboards: View and present dashboard on mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Channel Distribution: Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers - Multi-Language: Manage and support multiple languages - Multiple Data Sources: Allows users to manage data from a number of sources - Multiple User Accounts: Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Predictive Analytics: Predict future data based on historical data sets - Private Dashboards: Share dashboard screen within private user groups - Profitability Analysis: Evaluate the degree to which business operations bring monetary gains - Projections: Estimate or forecast of a future scenario based on the study of present trends - Public Dashboards: Publish dashboard publicly on various platforms - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Reporting: Active reporting of data and metrics - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Scheduled/Automated Reports: Set a time to generate routine reports automatically - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Self Service Data Preparation: Access, combine, transform, and store data without the help of an IT department - Sentiment Analysis: Categorize emotions expressed and identify if they are positive, negative or neutral - SEO Management: Optimize and manage the search engine optimization efforts for a website or digital content - Single Page View: Display aggregated data points on one page for a bird's eye view assessment - Single Sign On: Allow users to access multiple services after entering their login credentials once - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Social Media Monitoring: Track activity on sites such as Facebook, Twitter, Instagram, etc. - Statistical Analysis: Apply statistical/mathematical models to sets of data - Strategic Planning: At a high level, visualize a preferred outcome, define goals and identify specific steps to achieve them - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Trend Analysis: Review data from past periods to reveal recurring tendencies and predict future performance - Trend/Problem Indicators: Visually identify direction of development and areas that require attention - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - Visual Discovery: Process of visually navigating data and applying analytics to detect patterns, gain insight, and answer specific business queries. - Widgets: An extended application or connector that enables users to perform additional services with their current set of tools --- Get Advice We can help you find the software with the features you need. Features 4.7 (6) 4.7 Based on 6 reviews ## Pricing Value for money 5.0 (4) Free Trial Free Version Basic $76.00 Per Feature,Per Month Value for money 5.0 (4) 5.0 Based on 4 reviews ## Integrations [ Microsoft Power BI](https://www.capterra.com/p/176586/Power-BI/)[ Google Data Studio](https://www.capterra.com/p/190616/Data-Studio/)[ Keyword Tool](https://www.capterra.com/p/179574/Keyword-Tool/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (5) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (5) 5.0 Based on 5 reviews ## User reviews Overall rating 4.7 Based on 6 reviews Filter by rating 5(4) 4(2) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AN Anonymous User Sr. Software Developer Computer Software ### "Business data analysis made super easy" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 August 23, 2021 Pros Great tool for analyzing business data and gathering insights from the same. Helps in tracking the marketing results from any marketing campaigns performed. Cons It takes little time to understand the software, but once you are used to it, its really easy to analyze relevant data. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AV Alexander V. Brand Consultant Marketing and Advertising ### "Track your brand daily 📈🤩" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 18, 2021 The system solves the problem of continuously brand tracking and sentiment tracking in real time, this is a major advantage on the market for the clients i am working with. Pros This software gives an accurate picture 🖼 of the share of search data and sentiment data needed to evolve a brand, and keep track of the effectiveness of the brand advertising. Cons Sometimes the data dont load correctly, and the data in a completed search can sometimes get a bit off. But a qick chat with the support fixes these things 😀 Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. OA Oskar A. Growth Hacker Internet ### "Quick & easy brand analysis" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 15, 2020 Great product to get an overview if a brand has a positive trend in creating future demand. Also, with Competitive Compass, I get the historical data really fast. I don't have to wait for weeks anymore as with traditional market research. As I work in an agency it is great to have this one tool that I can use when doing analysis for many of my different clients. Pros The interface is easy to understand. Great that the software has global coverage and quick access to a bunch of different data. Love the fact that I can download the graphs and integrate the brand insights in my own presentations. Cons Would be great if they could add Share of voice as a data point. It would also be good if the data collection methodology was explained better so it would be easier to tell what the data is actually based on. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor July 23, 2020 Hi! Thanks for your review. We are adding share of voice by the end of August. RS Robin S. Insight Specialist Market Research ### "Very insightful" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 13, 2020 The data and informati0n you get allows you to be very tactical and also gives you a sense of direction. Pros For example the competetive compass gives you brand insights relatively fast that I don't know how to get elsewhere. You might be able to get that information with days of desktop research but then again not sure how accurate and easy that would be. Cons I got the information quickly, but could be even faster. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. AB Alvaro B. CEO Capital Markets ### "Fast understanding of potential investments" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 13, 2020 Pros Easy to start and implement the tool in the team Cons In the beginning it was hard to understand how the data was collected. After a meeting with their training team I felt more comfortable. But it would be good to implement more training into the tool Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor July 17, 2020 You can find education and cases herehttps://mytelescope.io/education-cases. But yes we will integrate an link directly from each graph LA Linda A. Employer branding Gambling & Casinos ### "Overview of competition" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 12, 2020 Pros Great design and easy to use. Gives me a quick overview how the selected brand stands agains competition Cons Would be great if it could be integrated with Google analytics Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.