# ServiceOS Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about ServiceOS Software - reviews, pricing plans, popular comparisons to other Field Service Management products and more. Source: https://www.capterra.com/p/206867/ServiceOS --- # ServiceOS Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) ServiceOS ## What is ServiceOS? Revolutionize the way you run your service business with ServiceOS – trusted by over 1 million users worldwide. This all-in-one platform goes beyond scheduling and job tracking - it saves service companies up to 12 hours of admin work per week, reduces transport and staffing costs by up to 40%, and helps businesses achieve 50% more bookings thanks to automated customer engagement. With ServiceOS you get everything in one place: - Smart online booking system that increases conversions - Field service management with real-time updates for your team - Integrated payments & invoicing for faster cash flow - Jobs & team tracking to keep operations under control - Built-in call centre tools for seamless customer communication - Franchisor management features to scale with confidence Stop juggling multiple tools. With ServiceOS, you streamline operations, cut costs, and deliver outstanding customer experiences - all from one easy-to-use platform. ## What is ServiceOS used for? [Business Management](https://www.capterra.com/business-management-software/)[Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/)[Scheduling](https://www.capterra.com/scheduling-software/) Top alternative Featured Overall rating Based on 32 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price £19 Other, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ServiceOS?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://serviceos.com&name=ServiceOS) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ServiceOS 5.0 (32) VS. [4.6 (1,456)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting Price £19 Other, Per Month Starting Price $39 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (32) Ease Of Use 4.6 (1,416) Value For Money 4.9 (31) Value For Money 4.4 (1,220) Customer Service 5.0 (31) Customer Service 4.6 (1,369) ## ServiceOS alternatives [4.4 (18,781)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars Highest Rated [4.6 (6,028)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.2 (1,304)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [4.4 (2,984)](https://www.capterra.com/p/76113/Wrike/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/206867/ServiceOS/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Calendar Management 4.8 (22) 81.82% of 22 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Booking Management 4.8 (16) 87.50% of 16 reviewers that rated this feature as important or highly important Create, update, and manage bookings, itineraries, and reservations Confirmations/Reminders 5.0 (15) 86.67% of 15 reviewers that rated this feature as important or highly important Automated reminders and confirmations for booked appointments and events via text or email Online Booking 4.8 (15) 73.33% of 15 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform Customer Database 4.7 (13) 92.31% of 13 reviewers that rated this feature as important or highly important A collection of customer information such as contact details, demographics, previous interactions, etc. Real-time Scheduling 5.0 (13) 84.62% of 13 reviewers that rated this feature as important or highly important Based on availability, instantly confirm or deny a request when a new booking is made ServiceOS 158 features Define levels of authorization for access to specific files or systems Integrate with a third-party accounting system Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage various aspects of appointments including booking, rescheduling, canceling Schedule appointments via a calendar Track the attendance of specific individuals or groups Automatically create schedules based on business needs or employee availability and qualifications Data is backed up automatically to prevent data loss Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Scan barcodes to ensure accurate pricing and label tracking Create, manage, and send invoices or bills to customers Create, update, and manage bookings, itineraries, and reservations Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes Track and manage schedules and meetings via an integrated calendar Synchronize with other calendars to view mutual availability and schedules Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. Listen to live phone conversations for the purpose of training and assessing agent performance Record the audio of phone conversations for quality assurance purposes Track and report on all incoming and outgoing calls Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number Transfers live calls to other agents Schedules callback times Communicate using direct chat or messages within the system An itemized to do list that can be edited as tasks are completed Schedule in-person or online classes Electronic storage of stakeholder contact information Manage contact details and communication with clients Private online space that lets businesses securely share documents and provide information access to clients Manage and track all internal and external communication conducted via calls, email, text, or chat Record and track all relevant internal and external communications Track and manage adherence to policies for any service, product, process, or supplier Computer-telephony integration is the use of computers to manage telephone calls Automated reminders and confirmations for booked appointments and events via text or email Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information Track, store, and access client contracts or licenses Accept and process credit card transactions Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Store and organize information about customers and previous interactions A website or login for customers to access information Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics Import and export data to and from software applications Protect sensitive data for digital privacy Accept and process credit/debit card transactions Manage sending personnel and resources to a site as needed Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Assemble applications and processes by dragging over and arranging pre-built components Digital forms that are shared and accessed online Electronically collect payments for goods or services Manage, store and organize emails within the system or via third-party apps Create and send email blasts/campaigns Reminders sent via email Pre-made examples and templates for emails Track employee schedules, availability, and performance across projects and tasks Assign working shifts or tasks to employees based on their availability Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed Track the location of specific equipment at all times Estimate expected cost based on various factors before a project begins A list of events with their respective dates Plan an event's time and location Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Store and access documents, forms, and photos in one centralized place Plan, manage, and track the financial activities of an individual or organization Designed to be used by carpet cleaning businesses Intended to be used by field service companies Serves handyman professionals Specifically designed to meet the needs of lawn care businesses Serving plumbing industry professionals Track and manage the day-to-day operations of all franchise locations. Visualize locations on a map System to support the positioning, navigation, and timing (PNT) measurements of an object or individual Automatically find mutually available meeting time slots across multiple calendars Information, data and reports that are being tracked over time Process images and automatically scan for data A call center that primarily receives calls, typically customer service focused Create checklists and to-do lists that can be marked during inspection Track interaction history by documenting conversations for contacts Captures invoice data and maintains comprehensive records for auditing and reporting purposes Manage and track all job information and associated tasks Planning and managing the execution of tasks or jobs within a computer system, network, or other automated environments Track and visualize the status of an ongoing job and the time spent on tasks or projects Identify the physical location of an individual, asset, device, etc. Schedule predetermined or ad hoc maintenance services and labor requests Agents choose who to call and when Automate workflows and trigger campaigns based on customer actions Match mentors and mentees through self-matching, admin-led matching, or automatically based on skills, interests and other parameters Communicate using messages within the system Access software remotely via mobile devices Notifications via mobile devices Access the system via a mobile application Clients can submit payments via mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Manage and support multiple locations Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service Book meetings and appointments through a website or digital platform Accept and process online payment transactions Real-time registration over the web Track/log the amount of time employees worked per job using a timer Manage and track customer orders for goods, investments, or any other purchases A call center that primarily makes calls, typically sales focused Allow communication between the company and patients via messages, SMS, emails, phone, and more Swipe a credit card or manually process payments while with the customer in the field Accept, record, and reconcile financial transactions Organize and manage the accomplishments and development of employees or performance of applications or systems A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Generate quotes or estimates for customers Receive data and information in real time Active monitoring of systems, applications, or networks Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Based on availability, instantly confirm or deny a request when a new booking is made Receive system updates as soon as any changes are made Ability to record, store, update, and retrieve information Schedule repeating appointments based on a duration of time Generate recurring invoices Managing orders that a customer purchases repeatedly and regularly Automated process of charging customers at regular intervals for repeated access or use of a product or service Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Manage the rescheduling of appointments Finding the most optimal routes for drivers based on various factors and constraints Plan daily routes to optimize employee scheduling and provide directions Plan availability and assign specific time slots for tasks and resources Search and filter data across systems to locate required information by entering keywords or certain criteria Online portal through which end users can access the system, manage tasks, or obtain information Track work performed and resources used for past customers, sites, or assets Facilitate the scheduling and coordination of employee shifts Schedule shifts via online calendars and available employees Send messages via SMS Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Track the status over time for a request, process, asset, or transaction Gauge satisfaction and receive information for improvement and success Create, manage and track all task activities and progression Track and manage the scheduling of tasks Oversee technicians and track their assigned work orders Organize customer data and accounts by user or geography Set up connections to third-party platforms to improve business processes Measure and track time including hours worked and paid time off (PTO) Track the amount of time spent on a job or task Track employee/learner's progression through training programs Seamlessly integrates with 3rd party websites Create a new work order Creating, assign, and track jobs and/or tasks for work orders Create, design and manage workflows for repetitive tasks A set of processes to optimize the productivity of its employees Get Advice We can help you find the software with the features you need. Features 4.9 (32) 4.9 Based on 32 reviews ## Pricing Value for money 4.9 (31) Basic £19.00 Other,Per Month Value for money 4.9 (31) 4.9 Based on 31 reviews ## Integrations [ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ Trustpilot](https://www.capterra.com/p/169618/Trustpilot/)[ BigChange](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/)[ PayPal Enterprise Payments](https://www.capterra.com/p/213069/Braintree/)[ InventoryBase](https://www.capterra.com/p/146502/InventoryBase/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (31) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (31) 5.0 Based on 31 reviews ## User reviews Overall rating 5.0 Based on 32 reviews Filter by rating 5(31) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent NP Nevena P. Marketing Manager Information Technology and Services ### "Great experience and even better support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 18, 2025 I’ve been using ServiceOS for four years to manage our sales funnel, call centre, and CRM. The product has consistently helped us stay organized and operate more efficiently. The team behind it is outstanding - supportive, responsive, and genuinely attentive whenever we need help. Pros I like that it’s built with real business needs in mind. It solves daily operational challenges we didn’t even realize could be automated, saving us a lot of time. The system reduces manual work, helps avoid mistakes, and keeps everything running smoothly. Cons There are no major negatives for me. Like any powerful system, it takes a bit of time to get used to, but once you do, it’s hard to imagine going back to other solutions. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SD Spyros D. Assistant Professor Education Management ### "The software enables efficient workflow automation and intuitive operation." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 21, 2025 Very flexible and always adaptable to our individual needs. Better traceability and seamless integration. Pros High flexibility and adaptability to individual processes for appointment management and bookings. Intuitive, user-friendly interface and fast, competent support. Accessibility is guaranteed at all times. Cons The setup and customization requires a certain amount of initial training time. All other pain points have been resolved in a customer focused manner. Switched from [Jobber](https://www.capterra.com/p/127994/Jobber/) Reporting in Jobber was a hell of experience. I tried to reach them but it failed. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MV Maerssia V. Head of Business Hub Construction ### "ServiceOS Experience" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 13, 2025 ServiceOS has significantly transformed how teams manage service delivery, bookings, and customer interactions. The platform is widely used across departments like Servicestore, Fleet, and Commercial Services, and has become central to operations at Waltham Forest Council. Pros Streamlined Operations Across Teams ServiceOS consolidates booking, payments, and helpdesk functions into a single platform. This eliminates the need for spreadsheets and external calendars, allowing coordinators and operatives to manage tasks more efficiently from one interface. Customisable and Scalable for Diverse Services It supports a wide range of services—from handyman and pest control to parks management—with features like crew scheduling, invoicing, recurring bookings, and role-based access. This flexibility makes it suitable for both small teams and large departments. Enhanced Communication and Task Management The “Requests” feature allows operatives to submit job-related queries directly to the Helpdesk, reducing reliance on group chats. In-app notifications and task assignment tools keep everyone aligned and responsive Cons Difficulty scheduling multi-day jobs with varying operative attendance and Images and comments sometimes fail to transfer between bookings. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MK Martin K. Managing Director Environmental Services ### "We are very happy with the results overall." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 5, 2025 We’ve been using ServiceOS for 5 months now and it is working really well for us so far. We have not yet implemented all the features that we will be using, but we don’t expect any issues in doing that, as the support from ServiceOS is very good. To be honest, it was a steep learning curve at the beginning, but we have settled into very comfortable usage of the basic system. With the able assistance of \[sensitive content hidden\] from ServiceOS, we hope to move onwards and upwards in further adapting the system to our needs. ServiceOS is very customizable with a wide range of tech solutions that support our growing business. We are very happy with the results overall. Pros Reporting is very good and overall customization within the system is a plus. The system could be adapted to the needs of our organization. Cons The system is quite complex but with help from ServiceOS support, we were able to adapt it to our needs. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SE Sam E. MD Utilities ### "A fantastic team!" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 2, 2025 We have had a good experience, they have worked extremely hard to satisfy our requests. Pros I like how capable it is. We have a long way to go before we can say we have utilised every function Cons The language barrier is a nuisance. And the wait for responses from support are often too long. Switched from [Jobber](https://www.capterra.com/p/127994/Jobber/) Not enough functionality or customisability Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. FP Floris P. Operations Manager Consumer Services ### "Possibilities are endless" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 25, 2025 After receiving a detailed presentation of a basic setup of the system, we put in place the structure of our own model with the help of a dedicated ServiceOS member. We tested the migration of our data and solved the issues found, then processed to the final migration from our old system to ServiceOS. We now continue to work everyday with ServiceOS to integrate the improvements and automatic processes that will enable us to focus on our main strength and grow to the next level. Thanks ServiceOS! Pros The possibilities are pretty much endless, like a box of Meccano Cons Setup is heavy, needs a lot of continuous guidance Switched from [Automaid](https://www.capterra.com/p/149364/Launch27/) Did not support French markets anymore, and did not bring us enough to grow Alternatives considered [BookingKoala](https://www.capterra.com/p/162331/BookingKoala/) Reasons for choosing ServiceOS ServiceOS has a customizability that enabled us to see us growing more than what Booking Koala offered Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AM Andreas M. CEO Consumer Services ### "Customizable, Capable, and Backed by Great People" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 24, 2025 We’re extremely happy with both the product and the team behind the platform. Their support and approach make us feel very confident and well taken care of. Pros The team behind the platform is truly solution-oriented. Nothing seems impossible, and the product is incredibly flexible – it can be customized in so many different ways to suit our needs. Cons It can feel a bit overwhelming at first, with so many buttons and options to choose from. The interface could be slightly more streamlined, but on the other hand, all those options provide a lot of flexibility. Sometimes maybe a bit too much. Switched from [monday.com](https://www.capterra.com/p/147657/monday-com/) Monday wasn't really a good fit four our us. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. GB Gary B. Director Facilities Services ### "Why are you waiting. Just do it !" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 19, 2025 Would highly recommend give you the tools to manage your business as you want to Pros Unbelievable team ! They were absolutely fantastic in helping us set up the system. Cons Nothing at all ! Absolute amazing team , nothing is too much trouble ! Switched from [Jobber](https://www.capterra.com/p/127994/Jobber/) Wanted customers to book and schedule themselves Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. HB henri b. sales ops Automotive ### "vision global de votre parc" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 16, 2024 Pros une vision de notre parc ultra simplifier Cons qu'elle que petit beug de temps en temps mais rien de problématique Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GK Galina K. Marketing Manager Computer Software ### "Great CRM system" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 31, 2024 Pros It's user-friendly, loads really fast and has all the features that our team needs. Cons A drag and drop options for some features would be great. Switched from [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/206867/ServiceOS/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Jobber vs ServiceOS](https://www.capterra.com/compare/127994-206867/Jobber-vs-ServiceOS)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)