--- title: "ServiceOS Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about ServiceOS Software - reviews, pricing plans, popular comparisons to other Field Service Management products and more." source_url: "https://www.capterra.com/p/206867/ServiceOS/" page_type: "product" language: "en" --- # ServiceOS Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 17, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) ServiceOS ## What is ServiceOS? Revolutionize the way you run your service business with ServiceOS – trusted by over 1 million users worldwide. This all-in-one platform goes beyond scheduling and job tracking - it saves service companies up to 12 hours of admin work per week, reduces transport and staffing costs by up to 40%, and helps businesses achieve 50% more bookings thanks to automated customer engagement. With ServiceOS you get everything in one place: - Smart online booking system that increases conversions - Field service management with real-time updates for your team - Integrated payments & invoicing for faster cash flow - Jobs & team tracking to keep operations under control - Built-in call centre tools for seamless customer communication - Franchisor management features to scale with confidence Stop juggling multiple tools. With ServiceOS, you streamline operations, cut costs, and deliver outstanding customer experiences - all from one easy-to-use platform. ## What is ServiceOS used for? [Business Management](https://www.capterra.com/business-management-software/)[Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/)[Scheduling](https://www.capterra.com/scheduling-software/) Top alternative Featured Overall rating Based on 32 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price £19 Other, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ServiceOS?[Manage this product listing](https://www.g2.com/products/serviceos/claim_requests/new?auto=true) ## ServiceOS Overview Updated September 2026 AI summary ServiceOS is a field service management platform designed for businesses of all sizes needing to coordinate appointments, scheduling, dispatch, and team activities across service operations. It features integrated CRM, billing, mobile access, work order management, and reporting. Notable for its logical interface and customization options, ServiceOS is available via web and mobile deployment across major platforms. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ServiceOS 5.0 (32) VS. [4.6 (1,486)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting Price £19 Other, Per Month Starting Price $39 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (32) Ease Of Use 4.6 (1,446) Value For Money 4.9 (31) Value For Money 4.4 (1,249) Customer Service 5.0 (31) Customer Service 4.6 (1,399) ## ServiceOS alternatives [4.4 (18,810)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.6 (6,117)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.2 (1,331)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars Highest Rated [4.7 (2,747)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/206867/ServiceOS/alternatives/) ## FAQs about ServiceOS Overview ### Which roles and teams benefit most from ServiceOS? ServiceOS benefits operations leaders, directors, and business owners who need to manage service delivery, scheduling, and team coordination from one place. Sales and marketing managers use it to track customer pipelines and follow-ups, while technology managers and executives rely on reporting, workflow visibility, and oversight across growing service businesses. Answer based on 32 reviews Overview ### What company size and industries is ServiceOS built for? ServiceOS is built mainly for small businesses in hospitality, with 94% of reviewers from small companies and 31% from hospitality. It is intended for service-based operations such as cleaning, plumbing, gardening, handyman work, pest control, electrical, HVAC, beauty, self-storage, healthcare, removals, and coaching, with additional use in consumer services at 16% and construction at 6%. Answer based on 32 reviews Features and Usability ### What are the key features of ServiceOS? ServiceOS offers appointment scheduling, booking management, and automated scheduling for service and field operations. It also includes work order management, dispatch management, route optimization, and technician scheduling, plus CRM, billing and invoicing, payment processing, reporting and analytics, mobile access, and client portals. Integrations ### Which third-party tools and platforms does ServiceOS integrate with? ServiceOS integrates with 6 third-party tools, including BigChange, InventoryBase, PayPal Enterprise Payments, Stripe, Trustpilot, and Xero. The catalog covers field service, inventory, payments, reviews, and accounting connections, with BigChange confirmed in reviewer mentions. Answer based on 5 reviews Getting Started and Support ### What training and onboarding options does ServiceOS offer? ServiceOS provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars cover group learning, documentation offers written reference material, and videos provide visual walkthroughs for self-paced review. Answer based on 2 reviews Getting Started and Support ### What customer support options does ServiceOS offer? ServiceOS provides email/help desk, FAQ/forum, and chat support. Users report that support helps them adapt the system to their needs, which is useful because the platform can feel complex at first. Support is described as helpful when questions come up during setup and daily use. Answer based on 1 reviews ## Features AI summary Based on 4,034 Field Service Management reviews Capterra data shows that buyers of Field Service Management software rank the following features as their top priorities: - **Job Tracking** (**75%** of reviewers rated this feature as critical) - **Job Scheduling** (**76%**) - **Mobile Access** (**62%**) ServiceOS supports all three of the features reviewers value most: **Job Tracking**, **Job Scheduling**, and **Mobile Access**. Together, these capabilities help businesses keep field work on schedule, monitor job progress in real time, and give technicians access to key information from anywhere, allowing teams to respond faster and manage service operations more efficiently. Scheduling 5.0 (7) 85.71% of 7 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources Mobile Access 4.6 (12) 83.33% of 12 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Calendar Management 4.8 (22) 81.82% of 22 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Booking Management 4.8 (16) 87.50% of 16 reviewers that rated this feature as important or highly important Create, update, and manage bookings, itineraries, and reservations Confirmations/Reminders 5.0 (15) 86.67% of 15 reviewers that rated this feature as important or highly important Automated reminders and confirmations for booked appointments and events via text or email Online Booking 4.8 (15) 73.33% of 15 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform ServiceOS 158 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: Schedule appointments via a calendar - Attendance Tracking: Track the attendance of specific individuals or groups - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Automatic Backup: Data is backed up automatically to prevent data loss - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Business Process Automation: Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Call Center Management: Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. - Call Monitoring: Listen to live phone conversations for the purpose of training and assessing agent performance - Call Recording: Record the audio of phone conversations for quality assurance purposes - Call Reporting: Track and report on all incoming and outgoing calls - Call Tracking: Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number - Call Transfer: Transfers live calls to other agents - Callback Scheduling: Schedules callback times - Chat/Messaging: Communicate using direct chat or messages within the system - Checklists: An itemized to do list that can be edited as tasks are completed - Class Scheduling: Schedule in-person or online classes - Client Database: Electronic storage of stakeholder contact information - Client Management: Manage contact details and communication with clients - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Communications Management: Record and track all relevant internal and external communications - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Computer Telephony Integration: Computer-telephony integration is the use of computers to manage telephone calls - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Contract/License Management: Track, store, and access client contracts or licenses - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Management: Store and organize information about customers and previous interactions - Customer Portal: A website or login for customers to access information - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Data Security: Protect sensitive data for digital privacy - Debit/Credit Card Processing: Accept and process credit/debit card transactions - Dispatch Management: Manage sending personnel and resources to a site as needed - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Electronic Forms: Digital forms that are shared and accessed online - Electronic Payments: Electronically collect payments for goods or services - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Email Reminders: Reminders sent via email - Email Templates: Pre-made examples and templates for emails - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Employee Scheduling: Assign working shifts or tasks to employees based on their availability - Equipment Management: Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed - Equipment Tracking: Track the location of specific equipment at all times - Estimating: Estimate expected cost based on various factors before a project begins - Event Calendar: A list of events with their respective dates - Event Scheduling: Plan an event's time and location - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - File Storage: Store and access documents, forms, and photos in one centralized place - Financial Management: Plan, manage, and track the financial activities of an individual or organization - For Carpet Cleaners: Designed to be used by carpet cleaning businesses - For Field Service: Intended to be used by field service companies - For Handyman Industry: Serves handyman professionals - For Lawn Care: Specifically designed to meet the needs of lawn care businesses - For Plumbing Industry: Serving plumbing industry professionals - Franchise Operations Management: Track and manage the day-to-day operations of all franchise locations. - Geographic Maps: Visualize locations on a map - GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual - Group Scheduling: Automatically find mutually available meeting time slots across multiple calendars - Historical Reporting: Information, data and reports that are being tracked over time - Image Capture: Process images and automatically scan for data - Inbound Call Center: A call center that primarily receives calls, typically customer service focused - Inspection Checklists: Create checklists and to-do lists that can be marked during inspection - Interaction Tracking: Track interaction history by documenting conversations for contacts - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Job Management: Manage and track all job information and associated tasks - Job Scheduling: Planning and managing the execution of tasks or jobs within a computer system, network, or other automated environments - Job Tracking: Track and visualize the status of an ongoing job and the time spent on tasks or projects - Location Tracking: Identify the physical location of an individual, asset, device, etc. - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Manual Dialer: Agents choose who to call and when - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Mentor/Coach Matching: Match mentors and mentees through self-matching, admin-led matching, or automatically based on skills, interests and other parameters - Messaging: Communicate using messages within the system - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Mobile App: Access the system via a mobile application - Mobile Payments: Clients can submit payments via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multi-Location: Manage and support multiple locations - Multiple User Accounts: Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service - Online Booking: Book meetings and appointments through a website or digital platform - Online Payments: Accept and process online payment transactions - Online Registration: Real-time registration over the web - Online Time Clock: Track/log the amount of time employees worked per job using a timer - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Outbound Call Center: A call center that primarily makes calls, typically sales focused - Patient Communications: Allow communication between the company and patients via messages, SMS, emails, phone, and more - Payment Collection in the Field: Swipe a credit card or manually process payments while with the customer in the field - Payment Processing: Accept, record, and reconcile financial transactions - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-time Scheduling: Based on availability, instantly confirm or deny a request when a new booking is made - Real-Time Updates: Receive system updates as soon as any changes are made - Records Management: Ability to record, store, update, and retrieve information - Recurring Appointments: Schedule repeating appointments based on a duration of time - Recurring Invoicing: Generate recurring invoices - Recurring Orders: Managing orders that a customer purchases repeatedly and regularly - Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Rescheduling: Manage the rescheduling of appointments - Route Optimization: Finding the most optimal routes for drivers based on various factors and constraints - Routing: Plan daily routes to optimize employee scheduling and provide directions - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Service History: Track work performed and resources used for past customers, sites, or assets - Shift Management: Facilitate the scheduling and coordination of employee shifts - Shift Scheduling: Schedule shifts via online calendars and available employees - SMS Messaging: Send messages via SMS - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Status Tracking: Track the status over time for a request, process, asset, or transaction - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Task Management: Create, manage and track all task activities and progression - Task Scheduling: Track and manage the scheduling of tasks - Technician Management: Oversee technicians and track their assigned work orders - Territory Management: Organize customer data and accounts by user or geography - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time Tracking: Measure and track time including hours worked and paid time off (PTO) - Timesheet Management: Track the amount of time spent on a job or task - Training Management: Track employee/learner's progression through training programs - Website Integration: Seamlessly integrates with 3rd party websites - Work Order Creation: Create a new work order - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders - Workflow Management: Create, design and manage workflows for repetitive tasks - Workforce Management: A set of processes to optimize the productivity of its employees --- Get Advice We can help you find the software with the features you need. Features 4.9 (32) 4.9 Based on 32 reviews ## Pricing Value for money 4.9 (31) Basic £19.00 Other,Per Month Value for money 4.9 (31) 4.9 Based on 31 reviews ## Integrations [ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ Trustpilot](https://www.capterra.com/p/169618/Trustpilot/)[ BigChange](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/)[ PayPal Enterprise Payments](https://www.capterra.com/p/213069/Braintree/)[ InventoryBase](https://www.capterra.com/p/146502/InventoryBase/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (31) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (31) 5.0 Based on 31 reviews ## User reviews Overall rating 5.0 Based on 32 reviews Filter by rating 5(31) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent NP Nevena P. Marketing Manager Information Technology and Services ### "Great experience and even better support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 18, 2025 I’ve been using ServiceOS for four years to manage our sales funnel, call centre, and CRM. The product has consistently helped us stay organized and operate more efficiently. The team behind it is outstanding - supportive, responsive, and genuinely attentive whenever we need help. Pros I like that it’s built with real business needs in mind. It solves daily operational challenges we didn’t even realize could be automated, saving us a lot of time. The system reduces manual work, helps avoid mistakes, and keeps everything running smoothly. Cons There are no major negatives for me. Like any powerful system, it takes a bit of time to get used to, but once you do, it’s hard to imagine going back to other solutions. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SD Spyros D. Assistant Professor Education Management ### "The software enables efficient workflow automation and intuitive operation." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 21, 2025 Very flexible and always adaptable to our individual needs. Better traceability and seamless integration. Pros High flexibility and adaptability to individual processes for appointment management and bookings. Intuitive, user-friendly interface and fast, competent support. Accessibility is guaranteed at all times. Cons The setup and customization requires a certain amount of initial training time. All other pain points have been resolved in a customer focused manner. Switched from [Jobber](https://www.capterra.com/p/127994/Jobber/) Reporting in Jobber was a hell of experience. I tried to reach them but it failed. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MV Maerssia V. Head of Business Hub Construction ### "ServiceOS Experience" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 13, 2025 ServiceOS has significantly transformed how teams manage service delivery, bookings, and customer interactions. The platform is widely used across departments like Servicestore, Fleet, and Commercial Services, and has become central to operations at Waltham Forest Council. Pros Streamlined Operations Across Teams ServiceOS consolidates booking, payments, and helpdesk functions into a single platform. This eliminates the need for spreadsheets and external calendars, allowing coordinators and operatives to manage tasks more efficiently from one interface. Customisable and Scalable for Diverse Services It supports a wide range of services—from handyman and pest control to parks management—with features like crew scheduling, invoicing, recurring bookings, and role-based access. This flexibility makes it suitable for both small teams and large departments. Enhanced Communication and Task Management The “Requests” feature allows operatives to submit job-related queries directly to the Helpdesk, reducing reliance on group chats. In-app notifications and task assignment tools keep everyone aligned and responsive Cons Difficulty scheduling multi-day jobs with varying operative attendance and Images and comments sometimes fail to transfer between bookings. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MK Martin K. Managing Director Environmental Services ### "We are very happy with the results overall." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 5, 2025 We’ve been using ServiceOS for 5 months now and it is working really well for us so far. We have not yet implemented all the features that we will be using, but we don’t expect any issues in doing that, as the support from ServiceOS is very good. To be honest, it was a steep learning curve at the beginning, but we have settled into very comfortable usage of the basic system. With the able assistance of \[sensitive content hidden\] from ServiceOS, we hope to move onwards and upwards in further adapting the system to our needs. ServiceOS is very customizable with a wide range of tech solutions that support our growing business. We are very happy with the results overall. Pros Reporting is very good and overall customization within the system is a plus. The system could be adapted to the needs of our organization. Cons The system is quite complex but with help from ServiceOS support, we were able to adapt it to our needs. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SE Sam E. MD Utilities ### "A fantastic team!" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 2, 2025 We have had a good experience, they have worked extremely hard to satisfy our requests. Pros I like how capable it is. We have a long way to go before we can say we have utilised every function Cons The language barrier is a nuisance. And the wait for responses from support are often too long. Switched from [Jobber](https://www.capterra.com/p/127994/Jobber/) Not enough functionality or customisability Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. FP Floris P. Operations Manager Consumer Services ### "Possibilities are endless" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 25, 2025 After receiving a detailed presentation of a basic setup of the system, we put in place the structure of our own model with the help of a dedicated ServiceOS member. We tested the migration of our data and solved the issues found, then processed to the final migration from our old system to ServiceOS. We now continue to work everyday with ServiceOS to integrate the improvements and automatic processes that will enable us to focus on our main strength and grow to the next level. Thanks ServiceOS! Pros The possibilities are pretty much endless, like a box of Meccano Cons Setup is heavy, needs a lot of continuous guidance Switched from [Automaid](https://www.capterra.com/p/149364/Launch27/) Did not support French markets anymore, and did not bring us enough to grow Alternatives considered [BookingKoala](https://www.capterra.com/p/162331/BookingKoala/) Reasons for choosing ServiceOS ServiceOS has a customizability that enabled us to see us growing more than what Booking Koala offered Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AM Andreas M. CEO Consumer Services ### "Customizable, Capable, and Backed by Great People" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 24, 2025 We’re extremely happy with both the product and the team behind the platform. Their support and approach make us feel very confident and well taken care of. Pros The team behind the platform is truly solution-oriented. Nothing seems impossible, and the product is incredibly flexible – it can be customized in so many different ways to suit our needs. Cons It can feel a bit overwhelming at first, with so many buttons and options to choose from. The interface could be slightly more streamlined, but on the other hand, all those options provide a lot of flexibility. Sometimes maybe a bit too much. Switched from [monday.com AI Work Platform](https://www.capterra.com/p/147657/monday-com/) Monday wasn't really a good fit four our us. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. GB Gary B. Director Facilities Services ### "Why are you waiting. Just do it !" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 19, 2025 Would highly recommend give you the tools to manage your business as you want to Pros Unbelievable team ! They were absolutely fantastic in helping us set up the system. Cons Nothing at all ! Absolute amazing team , nothing is too much trouble ! Switched from [Jobber](https://www.capterra.com/p/127994/Jobber/) Wanted customers to book and schedule themselves Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. HB henri B. sales ops Automotive ### "vision global de votre parc" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 16, 2024 Pros une vision de notre parc ultra simplifier Cons qu'elle que petit beug de temps en temps mais rien de problématique Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GK Galina K. Marketing Manager Computer Software ### "Great CRM system" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 31, 2024 Pros It's user-friendly, loads really fast and has all the features that our team needs. Cons A drag and drop options for some features would be great. Switched from [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/206867/ServiceOS/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Jobber vs ServiceOS](https://www.capterra.com/compare/127994-206867/Jobber-vs-ServiceOS)