--- title: "123worx Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about 123worx Software - reviews, pricing plans, popular comparisons to other Construction Management products and more." source_url: "https://www.capterra.com/p/206879/123worx/" page_type: "product" language: "en" --- # 123worx Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) 123worx ## What is 123worx? 123worx is an all-in-one construction management software built to manage the entire project lifecycle, from first client contact to final warranty. Designed for builders, remodelers, and construction professionals, 123worx combines CRM, estimating, project management, financial tracking, and client collaboration into a single, structured system. Unlike fragmented tools, 123worx centralizes your operations with standardized workflows, connected data, and real-time visibility across every stage of your business. From lead tracking and proposals to change orders, daily logs, invoicing, and warranty requests, everything is managed in one place. With powerful automation, customizable templates, and deep project insights, 123worx helps construction companies stay organized, improve profitability, and scale with confidence. ## What is 123worx used for? [Construction CRM](https://www.capterra.com/construction-crm-software/)[Other Construction Software](https://www.capterra.com/other-construction-software/)[Home Builder](https://www.capterra.com/home-builder-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $575 Flat Rate, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for 123worx?[Manage this product listing](https://www.g2.com/products/123worx/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### 123worx 5.0 (2) VS. [4.5 (2,676)](https://www.capterra.com/p/56250/Procore/reviews/) Starting Price $575 Flat Rate, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (2) Ease Of Use 4.4 (2,648) Value For Money 5.0 (2) Value For Money 4.1 (1,638) Customer Service 5.0 (2) Customer Service 4.5 (2,207) ## 123worx alternatives Highest Rated [4.6 (1,486)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Contractor Foreman](https://www.capterra.com/p/166113/Contractor-Foreman/) [4.5 (836)](https://www.capterra.com/p/166113/Contractor-Foreman/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/166113/Contractor-Foreman/) [Acumatica Cloud ERP](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/) [4.4 (243)](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/) [Archdesk](https://www.capterra.com/p/159905/Archdesk/) [4.5 (51)](https://www.capterra.com/p/159905/Archdesk/reviews/) Starting price $690.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/159905/Archdesk/) ## FAQs about 123worx Overview ### What company size and specific industries is 123worx built for? 123worx is designed for construction businesses of all sizes, especially general contractors, construction managers, home builders, custom builders, renovators and remodelers, trades, and custom design-builders. It is built for companies in the construction and building services sector that manage residential or commercial projects. Features and Usability ### What are the key features of 123worx? 123worx includes access controls, cost database, cost tracking, job scheduling, and procurement management for operational planning. It also offers proposal generation, sales pipeline management, project management, time tracking, and reporting and analytics, plus document management, workflow management, QuickBooks integration, and API support for connected business processes. Integrations ### Which third-party tools and platforms does 123worx integrate with? 123worx integrates with Microsoft 365, QuickBooks Desktop, and QuickBooks Online. These integrations connect the platform to productivity and accounting tools, covering document workflows and financial management. Getting Started and Support ### What training and onboarding options does 123worx offer? 123worx provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars allow group learning, documentation offers written reference material, and videos provide visual step-by-step guidance. Getting Started and Support ### What customer support options does 123worx offer? 123worx provides Email/Help Desk, FAQ/Forum, Knowledge Base, and Phone Support. No reviewer feedback is available here to describe response times, helpfulness, or common support frustrations, so the support experience cannot be characterized beyond the listed channels. ## Features AI summary Based on 4,165 Construction Management reviews Capterra data shows that buyers of Construction Management software rank the following features as their top priorities: - **Project Management** (**57%** of reviewers rated this feature as critical) - **Multiple Projects** (**56%**) - **Document Management** (**44%**) 123worx supports all three features that reviewers rate most highly: **Project Management**, **Multiple Projects**, and **Document Management**. Together, these capabilities help businesses keep jobs organized, manage several active projects at once, and maintain clear access to important files, allowing teams to stay on schedule, reduce confusion, and keep work moving efficiently. Activity Dashboard 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Dashboard to view the status of ongoing processes, identify current incidents and track past activities Contract/License Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track, store, and access client contracts or licenses CRM 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Estimating 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Estimate expected cost based on various factors before a project begins For AEC Industry 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Primarily serving architecture, engineering, and construction industry professionals Scheduling 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources 123worx 86 features ### All Features - Access Control: Regulate who can view information within the system - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Bid Management: Share bid details, archive bids, and create bid requests to assist in bid solicitation and quote comparison - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Budget Tracking: Track actual spending to ensure it's in line with the planned budget - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Change Order Management: Tracks all change orders submitted across projects and updates the budget to reflect the most recent costs - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commercial: Specialized for organizations who focus on commercial projects and processes - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Contract/License Management: Track, store, and access client contracts or licenses - Contractor Database: Easily track all contractor information in one centralised location - Contractor Management: Specialized for general contractors/sub-contractors (those who conduct work on a contract basis) - Cost Database: Collection of data related to the costs associated with various items, products, services, or activities - Cost Estimating: Forecast the cost and resources required to complete a project - Cost Tracking: Process to track, record, and analyze expenses that occurred over the entire duration of a given project - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Document Management: Store, manage, and track all electronic documents in a centralized location - Equipment Tracking: Track the location of specific equipment at all times - Estimating: Estimate expected cost based on various factors before a project begins - Expense Tracking: Monitor and record expenses such as purchases or charges incurred - Financial Management: Plan, manage, and track the financial activities of an individual or organization - For AEC Industry: Primarily serving architecture, engineering, and construction industry professionals - For Residential: Specialized for organizations who focus on residential projects - Historical Database: Archive of job costs for similar projects - Incident Reporting: Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site - Inventory Management: Track and manage inventory levels to maintain proper supply - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Job Costing: Calculate total itemized costs, including initial costs and any changes - Job Management: Manage and track all job information and associated tasks - Job Scheduling: Planning and managing the execution of tasks or jobs within a computer system, network, or other automated environments - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Materials Management: Process of planning, procuring and controlling material flows along with supplier evaluation and shipping - Mobile Access: Access software remotely via mobile devices - Mobile App: Access the system via a mobile application - Multiple Projects: Ability to handle several projects simultaneously - Permit Management: Manages, automates, stores, and tracks permits to ensure regulatory compliance for multiple industries - Procurement Management: Organize and manage all processes/procedures involved in purchasing goods and/or services - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Project Planning/Scheduling: Defining the project's scope, deliverables, schedules, resources, budget, critical path, dependencies and constraints - Project Time Tracking: Measure time to completion or hours worked for projects - Project Tracking: Monitor the progress of projects from start to finish - Proposal Generation: Create proposals based on costs of labor and materials - Proposal Management: Creating, submitting, and tracking a sales proposal or bid submitted in response to a request for proposal. - Purchase Order Management: Create, send, and track purchase orders and their statuses - Qualification Tracking: Track certifications, qualifications, and licenses for employees, contractors, etc. - QuickBooks Integration: Integrates with QuickBooks - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Data: Receive data and information in real time - Real-Time Updates: Receive system updates as soon as any changes are made - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - RFI & Submittals: Organizes and stores history of RFIs (request for information) & submittals, tracks date/time and whether a response has been received - Safety Management: Identify and assess hazards to ensure the well-being of employees, assets, and the environment - Sales Approval: Ensure that quotes/invoices are correct before sending to customers - Sales Pipeline Management: Pipeline view and tracking lead status - Scheduling: Plan availability and assign specific time slots for tasks and resources - Status Tracking: Track the status over time for a request, process, asset, or transaction - Subcontractor Management: Track information, qualifications, and contact details of subcontractors - Subcontractor Monitoring: Ensure subcontractors are working safely on client sites and document audits/inspections for reference. - Supplier Management: Manage all supplier data and operations - Task Management: Create, manage and track all task activities and progression - Task Scheduling: Track and manage the scheduling of tasks - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time & Expense Tracking: Log and record hours worked and costs spent to assist in billing and invoicing - Time Tracking: Measure and track time including hours worked and paid time off (PTO) - Timesheet Management: Track the amount of time spent on a job or task - Visiblity: Provide a 360 view of all projects and portfolios and their corresponding strategies - Warranty Tracking: Track the duration and expiration of warranty as well as any obligations under that warranty - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.5 (2) 4.5 Based on 2 reviews ## Pricing Value for money 5.0 (2) One Simple Pricing Plan $575.00 Flat Rate,Per Month Value for money 5.0 (2) 5.0 Based on 2 reviews ## Integrations [ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (2) 5.0 Based on 2 reviews ## User reviews Overall rating 5.0 Based on 2 reviews Filter by rating 5(2) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent KADir T. maintenance manager Automotive ### "123work review" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 December 16, 2022 Good alternative to known progrrammes Pros I used free trial version for a while and learned a lot what should I look for in a programme Cons There was no so much time to compare with others. More advertisement is needed . Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JL John L. President & CEO Construction ### "The only software needed to manage my entire construction business " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 17, 2021 123worx comes with loads of features and is used by every employee at OakWood. - It keeps everyone on the same page - Avoids expensive errors as everyone has access to real time data - Saves communication time with online collaboration and communication tracking - Increases overall profitability - Very easy to hire and train new employees on 123worx, making it easy to grow the business Pros 123worx is the only construction management software (besides the specialty software for design and takeoff) we are using for managing our projects, running the complete business side as well as collaboration between stakeholders i.e., employees, trade partners, suppliers, and clients.  - Easy to use - Allows custom configuration to fit our business processes - Sales Management (CRM) engages with the potential client from first interaction and manages it all the way to completion of construction - Switching from sales to project management only takes one click. We like that fact that we don’t have to reenter any data. All the information flows from Sales to Project. - You pick the features you need and pay only for those features - Has over three dozen features that we use for design & build, renovations, custom homes and commercial development - Integrates with our favorite software - Office 365 Cons \- QuickBooks is not integrated with 123worx yet, although 123worx is claiming it will be integrated in the next three months - Only get to know the exact price after picking the features of interest Switched from [Sage Construction Suite](https://www.capterra.com/p/154874/Sage-Construction-Suite/) We were looking to eliminate multiple software that we were using to manage our construction business. We purchased and tried many popular web-based software applications but none of them met our need to manage our construction business with a single integrated construction management software platform. Alternatives considered [Procore](https://www.capterra.com/p/56250/Procore/) [Maestro\*ERP](https://www.capterra.com/p/83238/Maestro-Solutions/) [Buildertrend](https://www.capterra.com/p/70092/Buildertrend/) [Jonas Construction Software](https://www.capterra.com/p/25050/Jonas-Construction-Software/) [Trimble e-Builder](https://www.capterra.com/p/2030/e-Builder-Enterprise/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.