--- title: "DiskStation Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about DiskStation Software - reviews, pricing plans, popular comparisons to other Content Collaboration products and more." source_url: "https://www.capterra.com/p/206898/Active-Backup-for-Business/" page_type: "product" language: "en" --- # DiskStation Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) DiskStation ## What is DiskStation? Virtual Machine Manager opens up abundant possibilities. You can set up and run various virtual machines, including Windows, Linux, and Ubuntu, on one Synology NAS. Easily allocate hardware resources such as computing power, storage space, or network interfaces among several virtual machines. Clone, restore, or create a failover of virtual machines within seconds, and rest assured that you can rollback any failure at any time. ## What is DiskStation used for? [Backup](https://www.capterra.com/backup-software/)[File Sharing](https://www.capterra.com/file-sharing-software/)[Virtual Machine](https://www.capterra.com/virtual-machine-software/) Overall rating Based on 91 user reviews Reviews sentiment Positive 99% Neutral 1% Negative 0% ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for DiskStation?[Manage this product listing](https://www.g2.com/products/diskstation/claim_requests/new?auto=true) ## DiskStation Overview Updated September 2026 AI summary DiskStation provides backup, file sharing, and virtual machine management for businesses of all sizes, with a focus on secure data storage and backup automation. It offers backup scheduling, cloud backup, encryption, and incremental backup, along with advanced logging and app support. Deployable across major platforms, it helps centralize storage and simplify IT administration. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### DiskStation 4.8 (91) VS. [### Google Drive](https://www.capterra.com/p/161425/Drive/) [4.8 (28,621)](https://www.capterra.com/p/161425/Drive/reviews/) Starting Price Contact vendor Starting Price $7 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (91) Ease Of Use 4.7 (28,497) Value For Money 4.6 (79) Value For Money 4.7 (20,622) Customer Service 4.2 (63) Customer Service 4.4 (18,613) ## DiskStation alternatives [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/) [4.7 (17,715)](https://www.capterra.com/p/247901/Google-Workspace/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/247901/Google-Workspace/) [OneDrive](https://www.capterra.com/p/161304/OneDrive/) [4.5 (12,873)](https://www.capterra.com/p/161304/OneDrive/reviews/) Starting price $1.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/161304/OneDrive/) [LimeWire](https://www.capterra.com/p/10026432/LimeWire/) [4.8 (449)](https://www.capterra.com/p/10026432/LimeWire/reviews/) Starting price $9.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10026432/LimeWire/) [Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/) [4.5 (21,715)](https://www.capterra.com/p/143068/Dropbox-Business/reviews/) Starting price $11.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/143068/Dropbox-Business/) [View all alternatives](https://www.capterra.com/p/206898/Active-Backup-for-Business/alternatives/) ## FAQs about DiskStation Overview ### What problems does DiskStation solve? DiskStation solves file sprawl, fragile backup routines, and the overhead of managing separate servers by centralizing secure storage, replication, snapshots, and app hosting in one interface. IT admins, small businesses, dental offices, and hybrid teams use it to simplify file sharing, offsite disaster recovery, VM management, and controlled external access. Answer based on 30 reviews Overview ### Which roles and teams benefit most from DiskStation? DiskStation is most used by IT administrators, systems engineers, and security teams that need centralized storage, backup automation, access control, and reliable file sharing. Business owners, presidents, and operations leaders use it to protect company data, support collaboration, and manage documents, media, and business-critical files across teams. Answer based on 89 reviews Overview ### What company size and industries is DiskStation built for? DiskStation is built primarily for small businesses, which account for 76% of reviewers, and it most often serves Information Technology and Services at 18%. It also fits home users, midsize businesses at 18%, and enterprises at 6%, with additional adoption in Computer Software and Design, commonly for backup. Answer based on 91 reviews Features and Usability ### What are the key features of DiskStation? DiskStation includes core backup and recovery tools like Hyper Backup, backup scheduling, cloud backup, and real-time synchronization. Differentiating features include virtualization with Virtual Machine Manager and virtual machine migration. Commonly used features also cover file sharing, access controls and permissions, remote access, alerts and notifications, and audit logs. Answer based on 36 reviews Integrations ### Which third-party tools and platforms does DiskStation integrate with? DiskStation integrates with Google Drive, Dropbox Business, Backblaze, Backblaze B2 Cloud Storage, IDrive, Iperius Backup, JumpCloud, and PRTG Network Monitor. These connections center on cloud backup, file synchronization, identity management, and infrastructure monitoring, with reviewer mentions also noting Dropbox, Insight, and PLEX support. Answer based on 30 reviews Getting Started and Support ### How easy is it to onboard and train a team on DiskStation? DiskStation is generally easy to onboard, with in-person training, live online sessions, webinars, and documentation available. Reviewers say average staff and nontechnical users can learn basic setup and daily use quickly, while admins or teams with zero experience may need more time to understand advanced features and configurations. Answer based on 10 reviews Getting Started and Support ### What customer support options does DiskStation offer, and how do users rate the experience? DiskStation offers 24/7 live representative support and chat. Users report mixed experiences: some describe prompt, professional help and successful issue resolution, while others say support can feel basic, slower than expected, or hard to reach for advanced problems. Documentation also comes up as a recurring frustration. Answer based on 16 reviews Security ### How does DiskStation handle data security and access control? DiskStation uses Active Directory integration for authentication, MFA with authenticator codes and WebAuthn, package controls that prevent compromising software downloads, and regular security patches and updates. It also supports local and remote backups, redundant storage, and GDPR-related backup workflows. Some users note security guidance can be confusing, and limiting internet exposure improves safety. Answer based on 10 reviews Backup ### How well does DiskStation work for backups? DiskStation handles backups very well for homes, small businesses, and IT teams that need local, remote, or cloud protection. It supports file backups, system images, mailbox backup, Time Machine, and NAS-to-NAS replication, with easy setup and dependable restores, though advanced remote backup configuration can take extra effort. Answer based on 36 reviews ## Features AI summary Based on 2,612 Content Collaboration reviews Capterra reviewers highlight these as the features buyers care about most when choosing backup software: - **Backup and Recovery** (**74%** of reviewers rated this feature as critical) - **Secure Data Storage** (**65%**) - **Disaster Recovery** (**65%**) DiskStation supports **Backup and Recovery** and **Secure Data Storage**, giving businesses a way to protect files, restore lost data, and keep stored information safe. However, it does not offer **Disaster Recovery**. Instead, it provides other important backup features that reviewers also value, including **Cloud Backup** (**61%**), **Backup Scheduling** (**48%**), and **Encryption** (**51%**), helping businesses maintain regular backups, protect sensitive data, and improve data availability for day-to-day operations. Backup and Recovery 4.8 (6) 83.33% of 6 reviewers that rated this feature as important or highly important Create backups and provide methods to recover deleted/lost data Secure Data Storage 4.9 (7) 85.71% of 7 reviewers that rated this feature as important or highly important Securely stores data to prevent data loss or breaches Cloud Backup 4.8 (14) 71.43% of 14 reviewers that rated this feature as important or highly important Process of backing up of files and applications to cloud-based remote servers for protection of data Backup Scheduling 4.9 (15) 73.33% of 15 reviewers that rated this feature as important or highly important Schedule automatic backups by selecting the frequency of data backup jobs Encryption 5.0 (13) 84.62% of 13 reviewers that rated this feature as important or highly important Convert data into a code for security Access Controls/Permissions 4.9 (16) 62.50% of 16 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems DiskStation 27 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Backup and Recovery: Create backups and provide methods to recover deleted/lost data - Backup Log: Records the events that occur during a backup process - Backup Scheduling: Schedule automatic backups by selecting the frequency of data backup jobs - Cloud Backup: Process of backing up of files and applications to cloud-based remote servers for protection of data - Compression: Reduction in the number of bits needed to represent data - Continuous Backup: Backup of computer data automatically saving a copy of every change made to that data - Data Recovery: Ability to restore deleted, hidden, or lost data from an email server/system - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Electronic Signature: Digitally sign online documents - Encryption: Convert data into a code for security - Graphical User Interface: A visual way of interacting with an application or operating system using items such as windows, icons, and menus - Incremental Backup: Copy only the new data that has been changed or created since the previous backup - Messaging: Communicate using messages within the system - Mobile Access: Access software remotely via mobile devices - Real Time Synchronization: Files and folders are updated in real-time when changes/edits are made - Remote Access/Control: Access work applications remotely, for when working away from the office and/or traveling - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Data Storage: Securely stores data to prevent data loss or breaches - Virtual Machine Encryption: Encrypts all information within a virtual machine including data, files, OS and software programs. - Virtual Machine Monitoring: Track and manage virtual machines (VMs) running on physical host machines - Virtual Server: Creates a virtual server that replicates all the functionalities of a dedicated physical server - Virtualization: Create a virtual version of operating systems, storage devices, or computer network resources - Web Access/Restoration: Web Access/Restoration - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.7 (91) 4.7 Based on 91 reviews ## Pricing Value for money 4.6 (79) ### Starting price Free trial available Value for money 4.6 (79) 4.6 Based on 79 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.2 (63) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (63) 4.2 Based on 63 reviews ## User reviews Overall rating 4.8 Based on 91 reviews Filter by rating 5(77) 4(13) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent CR Christopher R. Owner Insurance ### "Great Little System" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 8, 2025 Excellent customer service! Every time I had to call I got professional service from someone who spoke clearly! Pros Very reliable, haven't lost data in 8 years of using it. Cons Takes a while for reset when there is a power outage (6 minutes.) Switched from [My CloudPOS](https://www.capterra.com/p/10011347/My-CloudPOS/) MyCloud was terrible! Broke down after only 2 years. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PS Peter S. Director of Technology Services Non-Profit Organization Management ### "Diskstation for NFPs" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 September 24, 2024 Diskstation is very easy to user and setup - My team adapted to in very quickly Pros Diskstation replaced a legacy Windows file server for us! No licensing required! Cons No direct integration with Entra ID for single sign on Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. FA Fabruzio A. Technician Information Technology and Services ### "Synology DiskStation, a must for secure your data" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 May 13, 2024 Synology diskstation is my backup repository, I save a copy of my data and also several mailbox accounts. So this helps to meet GDPR compliance. The initial setup was easy and I can find a lot of documentation on internet, or eventually ask for help to Synology support. Pros The interface is simple and intuitive. You can set the nas and install/configure services and apps (I recommend a RAID 5 disk configuration for better performance). I use Diskstation as backup repository for email accounts and data. As data backup, Email backup is crucial too and you can backup e.g. all your 365 mailboxes and features. Also you can set remote backups of your data. Definitely worth the price. Cons DIskstation works well and I don't have any issue to tell Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PP PAOLO P. Informatico Computer Software ### "Sistema di backup e NAS affidabile e intuitivo" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 7, 2024 Utilizziamo i sistemi Synology da oltre 10 anni ed abbiamo avuto un tasso di guasti/problemi molto basso. Solo per questo sarebbero da consigliare. Aggiungiamo poi l'infinita quantità di opzioni, personalizzazioni e quindi la flessibilità che il sistema garantisce già a partire da unità a 2 bay. Il sistema di backup "Hyperbackup" è completissimo ed offre funzioni avanzate. Anche il pacchetto "Surveillance station" è fatto molto bene. Pros Semplicità, scalabilità, affidabilità, comodità di utilizzo. Le uniche due volte che abbiamo avuto bisogno di assistenza software, per giunta fuori garanzia, synology non ha fatto problemi, si sono collegati da remoto risolvendo a costo zero. Cons Ultimamente obbligano ad utilizzare le loro unità di storage per usufruire dell'assistenza. Le licenze "Surveillance station" sono a mio avviso costose. Reasons for choosing DiskStation Affidabilità e supporto di livello superiore Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MS Marwan S. Technical Support Construction ### "DiskStation is the best and cheapest backup solution." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 14, 2024 DiskStation is the best solution that I use. and has a wide range of integration. Pros DiskStation is cheap and stable, with a large store of applications to integrate with everything. DiskStation can connect to the C2 cloud smoothly. Cons After 5 years of using Diskstation, I didn't find a major con. We can say the frequent updates were annoying. Alternatives considered [AWS Storage Gateway](https://www.capterra.com/p/252455/AWS-Storage-Gateway/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CL CHORY L. STAFF Accounting ### "Great for the price." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 January 11, 2024 Pros It provides a lot of versatility. To speed it up, you may update the RAM. Cons The user may be experiencing severe lag because they are unfamiliar with how the internet is configured. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Christian C. Graphiste Designer Graphic Design ### "Très bon matériel pratique et durable." 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 July 10, 2023 Mon expérience globale est positive. J'utilise ce matériel depuis plusieurs années et je n'ai jamais eu aucune panne ni un quelconque problème à l'utilisation. Pros Il est appréciable d'avoir autant d'options d'utilisations avec ce matériel, d'avoir de nombreuses applications pour tirer parti de toutes les diverses utilisations possibles. On peut par exemple créer un serveur multimédia, un Synology Mail Server, un web station (pour son site internet) ou un vidéo station.. etc. On peut simplement s'en servir comme serveur local de sauvegarde ou de partage de fichiers. Cons Les logiciels dédiés, l'interface générale et l'utilisation manque d'érgonomie. Certaines mises en place demande certaines compétences spécifiques et assez pointues en informatique. Heureusement il y a des tutoriels sur internet. Reasons for choosing DiskStation J'ai préféré la marque Synology plutôt que QNAP et Western Digital, pour sa renommée et le fait qu'il soit leader sur le marché. La qualité du produit, sa robustesse et durabilité. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AH Al H. Infrastructure Systems Analyst Computer Software ### "Reliable backup option" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 December 14, 2022 Pros Reliable backup. We deploy Diskstations to our customer for their server backups and have never failed. Cons It's easy to set up and configure so no complaints. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CC Craig C. Chief Systems Engineer Computer & Network Security ### "Product offering are available for all size businesses" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 November 29, 2022 We use DiskStation for file sharing, imaging, and Hyper-V. Pros the built-in apps are some of the best in the industry. they also provide updates to the native OS with regular frequency. iSCSI work well. Like the ability to backup MS365. We migrated to a new Diskstation from an older Diskstation for one client and they process went so smooth. Cons SMB pricing is good, Enterprise pricing increases exponentially. Would like to see even more third-party integrations. Reasons for choosing DiskStation I was able to see it work in a live environment prior to purchasing. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TP Thomas P. Project Manager Information Technology and Services ### "Excellent Value" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 16, 2022 Excellent, full-featured and easy to use NAS management software. Pros DSM is the most feature-rich and versatile NAS management software. Cons More licenses should be included.Move toward proprietary hardware for full feature set. Reasons for choosing DiskStation DSM software. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/206898/Active-Backup-for-Business/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Google Drive vs DiskStation](https://www.capterra.com/compare/161425-206898/Drive-vs-Active-Backup-for-Business)