# DiskStation Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is DiskStation the right Backup solution for you? Explore 91 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/206898/Active-Backup-for-Business/reviews --- DiskStation 4.8 (91) [View alternatives](https://www.capterra.com/p/206898/Active-Backup-for-Business/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of DiskStation Ease of use 4.6 Customer Service 4.2 ## Pros and Cons in Reviews PS Peter S Director of Technology ServicesNon-Profit Organization Management, 201 - 500 employeesUsed the software for: More than 2 years. “Diskstation replaced a legacy Windows file server for us!“ September 24, 2024 Wale A EditorInternet, 2 - 10 employeesUsed the software for: More than 2 years. “Apart from being unable to use Active Backup Agent with macOS which is a big letdown, there isn't any other issue I have with DiskStation.“ June 15, 2022 FA Fabruzio A TechnicianInformation Technology and Services, 2 - 10 employeesUsed the software for: 1-2 years. “So this helps to meet GDPR compliance.“ May 13, 2024 SH Steve H Code MercenaryComputer Software, 11 - 50 employeesUsed the software for: More than 2 years. “That's very limiting if you want to run multiple virtual machines and docker containers.“ August 6, 2022 MS Marwan S Technical SupportConstruction, 51 - 200 employeesUsed the software for: More than 2 years. “DiskStation is the best solution that I use. and has a wide range of integration.“ March 14, 2024 AA Asanka A Technical ConsultantInformation Technology and Services, 201 - 500 employeesUsed the software for: 6-12 months. “However, sometimes the instructions can become bit confusing (finding the exact place to execute the instructions).“ October 7, 2022 CR Christopher R OwnerInsurance, Self-employedUsed the software for: 1-2 years. “Very reliable, haven't lost data in 8 years of using it.“ April 8, 2025 SH Steve H Code MercenaryComputer Software, 11 - 50 employeesUsed the software for: More than 2 years. “You can't allocate any of the storage for any other purpose.“ August 6, 2022 ## Showing most helpful reviews Showing 1-25 of 91 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Harshit C. Software intern Computer Software Used the software for: 6-12 months ### "A worthy product for all developers " February 11, 2022 5.0 Best product and definitely worth giving a try Pros The software is designed in such way that it provides a fastest cloud services and our own virtual machine at an insanely low price Cons I am using this software for over 6 months have nothing like cons. Switched from [DigitalOcean](https://www.capterra.com/p/205055/DigitalOcean/) It was high priced and diskstation provided me value for money and high quality service Review Source CR Christopher R. Owner Insurance Used the software for: 1-2 years ### "Great Little System" April 8, 2025 5.0 Excellent customer service! Every time I had to call I got professional service from someone who spoke clearly! Pros Very reliable, haven't lost data in 8 years of using it. Cons Takes a while for reset when there is a power outage (6 minutes.) Review Source BK Brian K. Tech Manager Used the software for: 2+ years ### "Solid & functional" January 25, 2017 3.0 My business has been using DiskStation for the last four years. Aside from the occasional hiccup, it has worked admirably. We use it for basic music playback in our music school. We have one at each of our locations, synced so that changes made to one location are reflected at the other. The response is slow at times, particularly when using a remote connection. Review Source PS Peter S. Director of Technology Services Non-Profit Organization Management Used the software for: 2+ years ### "Diskstation for NFPs" September 24, 2024 5.0 Diskstation is very easy to user and setup - My team adapted to in very quickly Pros Diskstation replaced a legacy Windows file server for us! No licensing required! Cons No direct integration with Entra ID for single sign on Review Source BB Bill B. Owner Information Technology and Services Used the software for: 1-2 years ### "Excellent small business solution" November 25, 2020 5.0 Using ABfB to backup my customers' servers and PCs off-site, and to backup my own local data to B2. So easy to use I backup all my managed PCs for bare metal restore. I can do this because ABfB's dedupe is very good at reducing storage used. Tested restores come up ready to put back into production. Pros The deduping is excellent at conserving space. Several different backup methods including multi-version, incremental and full-system bare metal restore. Can backup Linux servers agentless using SSH keys. Restores so far have been consistently solid. File and folder restores can be initiated from the NAS or the client computer. A report can be emailed daily or weekly showing the status of all backups. Backup as many computers as your bandwidth can handle -- there are no per-machine licensing costs. Cons No bare metal restore for Linux. I have numerous servers, desktops and laptops running Debian, Devuan, and Ubuntu that would be nice to be able to recover without rebuilding. Alternatives considered [Cove Data Protection](https://www.capterra.com/p/163343/Backup-and-Recovery/) Reason for choosing DiskStation Solarwinds Backup was very good, easy to use and reliable. Their pricing didn't work out for my needs. Review Source Jeremy K. Owner Design Used the software for: 2+ years ### "Synology Diskstation has been an incredibly valuable resource for business and home solutions." March 9, 2018 5.0 Pros The amount of first-party apps which are aimed at solving a lot of tasks users may have is what makes this software suite great. Other NAS providers may aim at a handful of media and downloading softwares, but Synology makes it clear out of the gate that their focus is on productivity. They produce apps which handle everything from CRM and CMS installations to security camera integration, to virtualization. The sheer value proposition of Diskstation makes it difficult to view this as a valuable product. Their customer service is also spot-on - we had to run an RMA through their center and both Email and Phone support were prompt and helpful. Cons The only issue I have found is either the learning curve of the software is a bit too high for some use cases, or the software doesn't dive deep enough into it outright replacing everything we are using. While I see incredible value for others with the mail server, for instance, it cannot perform everything we need and so it isn't being used. This is only a minor issue though, as I am confident there is something for everybody on in this product. Review Source Stacey B. Systems Administrator Higher Education Used the software for: 2+ years ### "Easy to use, full featureset." April 10, 2019 5.0 I have installed multiple Synology NAS systems for different labs on campus. Built-in multiple 10Gb networking provides fast access. AD integration provides simple authentication path for changing class rosters allowing simple turnover from semester to semester. Pros Provides a intuitive interface to what could be complex configurations. Linux based with a web management interface that allows granular control of configuration. Great support for Active Directory authentication. Security updates are prompt and backwards compatible. The current system software run on the most recent Synology hardware as well as the older hardware. The only thing missing from older hardware are Intel CPU dependent features suck as virtualization. All add-on software modules that you need are freely available for installation via the Package manager. Cons Older or lower end hardware uses a slower ARM CPU. This limits performance compared with Intel CPU based hardware. Review Source Daniel W. Founder Internet Used the software for: 1-2 years ### "The Best Way to Manage and Backup Your Data" November 2, 2018 5.0 Pros DiskStation is so user-friendly. The menus are easy to navigate and you can find what you're looking for very quickly. Setup is a breeze and the add-ons give you more functionality without any added cost. I love the virtual desktop environment that Synology has created for DiskStation. It feels like I'm using another OS but I think that's a good thing. The environment is different enough so I don't confuse it with my main OS but familiar enough so I can do what I need to quickly. Synology has made backing up critical data effortless and made accessing that data very convenient. Cons The software is great but the online support material is lacking in a big way. I wish there were more videos produced by Synology to help users understand the advanced features of the software. It also feels like I'm downloading updates all the time. Review Source Kevin L. IT Manager Oil & Energy Used the software for: 2+ years ### "It works and its dirt cheap. Solid NAS. Support could drastically improve." February 6, 2018 5.0 The cost of storage and the functions, this is a great investment with no learning curve. Pros Pretty much everything but support. Assuming you bought the bare model, you populate the drives. Then use the utility that finds it by MAC and you assign an IP. Connect, and you'll find a rather pretty GUI that resembles windows 7. Updates and simple, and frequently released. 3rd party and native apps are abound. Its also dead simple to set up replication, if you wanted to setup a second unit for DR or backups. I also personally use one at home, using it as a plex host for my home theater, and it performs flawlessly. Cons Support isn't great, and it's overseas. Expect to conduct it all via email, and responses are not quick, Still, its so solid you may never need to contact them. Compared to the costs of a SAN, and other NAS, this should be a no brainer. Review Source Wale A. Editor Internet Used the software for: 2+ years ### "Incredible and reliable NAS solution" June 15, 2022 5.0 DiskStation greatly helps with backup and file access. For those who like to try, DMS apps offer useful and fun ways to take full advantage of your network-attached storage devices. Pros Being able to effectively manage your NAS through a web browser and an intuitive GUI is a big advantage DiskStation offers. There is a myriad of free applications you can install through DSM to fully take advantage and maximize your NAS device. The well-designed mobile applications also make accessibility possible when you are on the go. Cons Apart from being unable to use Active Backup Agent with macOS which is a big letdown, there isn't any other issue I have with DiskStation. Review Source PS Peter S. Accountant, Tax Preparer, IT consultant Financial Services Used the software for: 2+ years ### "Your data is safe with Synology!" November 7, 2017 5.0 File sharing and data backup beast - it's really great for lots of other things but for our business those are the two things we have used it for and it is an awesome addition to our company's IT infrastructure. Pros The pros of the Synology software are that you don't need to be an IT professional to use it. It is basic enough for the average person to figure out yet robust enough to really dig in deep and get some really great features and apps working for you. It's super easy to set up a new DiskStation using the Synology software. This is coming from someone who has set up and administrated 4 for my company over the last 5 or so years. Before that I has set up and administrated Linux servers for my company's file sharing needs. With all of the learning and time I had to put into figuring out how to do what needed to be done in Linux I could have just spent few more dollars to buy a DiskStation and let it do most of the work for me. The Synology software is setup a lot like a computer desktop, with apps and a taskbar and the option to show your system health (similar to to Task Manager on a computer). There are lots of helpful utilities built in with lots of add-in app options for anything from music sharing to web hosting to file sharing. There is good built in security as well but the less the outside world is able to reach your server the better. I now use it completely offline as a backup for a Windows server as our needs changed after using it for a simple file server for years. It is still a vital part of our business and the versatility is a HUGE strong point with these machines and this very powerful software. Cons The biggest cons would be that it is hard to learn how to do certain things and the support is minimal unless you pay for a support package. Fortunately there is a large community of users that you can query for answers to your problems. My biggest headache was setting up remote backups with Synology DiskStation to DiskStations. This is slightly more of an advanced function but one that I think many people use this for but the documentation on how to accomplish this is very simplistic and not detailed enough. If you follow the directions given (even in the forums) you get basic instructions that don't accomplish what you need to. Not sure why they didn't think to give better instructions on how to do something so needful. Review Source AA Asanka A. Technical Consultant Information Technology and Services Used the software for: 6-12 months ### "Worth every penny and then some" October 7, 2022 5.0 I have had a excellent experience with DiskStation software and hardware. It's easy to setup and you will be up and running in no time because of this. I really loved the user experience and was pleasantly surprised by how fast the software was. Pros I love the simplicity and the speed of the software. You feel like working on a native app, without the overheads of a native app. It's surprisingly snappy, responsive and feels very polished. It's featured enough for even a middle sized organization. Cons Some notifications point towards actions that needs to be taken (as an example, security gives some suggestions for making your setup more secure). The notification will tell you what need to be done. However, sometimes the instructions can become bit confusing (finding the exact place to execute the instructions). Notification should make a link to whatever the section of the configuration the changes need to be done and take the user there. However this is very minor, and as the time goes by - i got to know what it means by simply looking at the message. (it's not the most intuitive for a first time user though) Reason for choosing DiskStation Price was right and the availability was better. Review Source RB Roland B. Owner Design Used the software for: 2+ years ### "This is a great server set up for an agency or freelancer. " August 25, 2022 5.0 Great product. Overall I would recommend this for agencies or freelancers that want to have file storage onsite vs in the cloud. Pros File storage, file sharing, backups and document management were very easy to set up and use. Used this for many years before switching to a cloud storage system. Cons The only thing that I had an issue with was initial set up. It did take us some time to get connected and up and running but once we did it once and had to redo it when we moved offices it was easy. Review Source MS Marwan S. Technical Support Construction Used the software for: 2+ years ### "DiskStation is the best and cheapest backup solution." March 14, 2024 5.0 DiskStation is the best solution that I use. and has a wide range of integration. Pros DiskStation is cheap and stable, with a large store of applications to integrate with everything. DiskStation can connect to the C2 cloud smoothly. Cons After 5 years of using Diskstation, I didn't find a major con. We can say the frequent updates were annoying. Alternatives considered [AWS Storage Gateway](https://www.capterra.com/p/252455/AWS-Storage-Gateway/) Review Source TP Thomas P. Project Manager Information Technology and Services Used the software for: 6-12 months ### "Excellent Value" November 16, 2022 5.0 Excellent, full-featured and easy to use NAS management software. Pros DSM is the most feature-rich and versatile NAS management software. Cons More licenses should be included.Move toward proprietary hardware for full feature set. Reason for choosing DiskStation DSM software. Review Source EK Erik K. Owner Consumer Goods Used the software for: 2+ years ### "The best and NAS with the most features available" August 8, 2019 4.0 Use it to store documents and make the documents available everywhere in a safe way. Also use it to run extra (3rd party) apps. Hyper backup makes a backup to an other NAS which is 100km away to make sure we have a safe backup. Pros Easy to use NAS manager software 3rd party software packages available Easy to implement Lots and lots of features available Stable , never crashed in more then 12 years Good customer support Frequent software updates available also for older models. Cons I have a hard time thinking for the cons because to be honest I really do not know. Ok maybe the price can be a con. Reason for choosing DiskStation Easy to use via good web interface and much more features available. Review Source VR Verified Reviewer Lead Network Engineer Banking Used the software for: 6-12 months ### "Surveillance Station" February 20, 2020 5.0 I couldn't be happier with the functionality and reliability of Diskstation Pros This is a very handy and inexpensive surveillance system for individuals or small businesses. We currently have 5 cameras connected and plan on adding several more. Cons There really aren't any actual cons to this software. At first it seems a bit pedestrian for a lack of a better term, but it's truly powerful enough for small businesses. Review Source VR Verified Reviewer Sviluppatore Used the software for: 6-12 months ### "Great virtual machine on my Nas!" April 6, 2018 5.0 Pros Synology Virtual Machine Manager is an easy-to-use virtual machine. It runs well every kind of OS (make sure you allocate enough memory for it). It is also have a great feature that allows you to move virtual machine without stopping them Cons Requires a memory upgrade to be used on home Nas. Apart from that the software is really well done and doesn't come with flawed functionalities. Review Source NS Nenad S. Support Engineer Information Technology and Services Used the software for: 2+ years ### "There is no one better than Synology in SOHO NAS" December 9, 2019 5.0 It is really joyfull to work with Diskstation,everything is so easy to setup, also learning curve is really low, so you can train pretty much anyone to work with it. Highly recommended. Pros The software is pretty straightforward, with numerous options. There is litterally no one better in NAS business that Synology Cons Hardware that runs on Diskstation can sometimes be really underpowered, so our clients cannot see all options in all its glory Review Source VR Verified Reviewer System Engineer Information Services Used the software for: 2+ years ### "Awesome!" February 20, 2019 5.0 I am currently running DSM 6.1.7 and it is very stable. Plugins like Plex Media Server make Synology NAS's worth it. Pros I use my Synology for everything. File storage, photos, backups and media streaming. Remote access and sync is great and plugins are awesome. The ability to install plugins as well as Docker with containers is great. Cons Can't think of anything I don't like about it. Review Source BS Brian S. Loan Officer Financial Services Used the software for: 2+ years ### "Great NAS app" July 29, 2019 5.0 Love it Pros I love that I can access my NAS remotely and use it for storage and backup. I can even download files directly to my NAS so I’m not using my laptop’s resources. I mostly use it as a media center. Cons It would be nice if all the various features were combined into one app but I’m sure it would get too big. Review Source JC Jarrod C. Director of Photography Marketing and Advertising Used the software for: 1-2 years ### "Useful software from the NAS manufacturer" September 15, 2019 5.0 Pros Diskstation is both software and hardware for enterprise or personal sever use. The hardware comes in different configurations like 2, 4 or 6 drive bays with different ram and CPU options as well. The software allows you to configure your NAS to the exact needs for your solution. It’s extremely useful when the hardware throws an error (like we have experienced due to bad drives and not anything due to the diskstation hardware). The software tells you the error immediately on login and what time it happened. There’s a reason synology is the industry leader in storage, the diskstation platform is smart, easy to setup even for those who are new to networks and network storage, and it’s smart. Cons The interface can be cluttered sometimes and a little hard to find a specific setting. Review Source Tim F. Systems Engineer Used the software for: Less than 6 months ### "Another great add-on for the Synology." March 7, 2018 4.0 Pros We use our Synology devices for a variety of tasks. Now being able to install and manage VMs is a great addition to the feature set. Management and snapshots are easy with this add-on. Cons Depending on what Synology model you have, VM performance can be a bit underwhelming. I am also not a fan of some of the patching Synology does to the underlying Linux OS. Standard apps no longer behave in expected ways and some functionality has been removed. Also, don't expect to hear from support. Review Source VR Verified Reviewer Server Administrator Information Technology and Services Used the software for: 2+ years ### "Good in-expansive NAS" August 8, 2019 5.0 Use multiple NASes for work. Pros Easy to use. Reliable. Reasonably secure. Not too buggy. Good feature set. Cons Price could be lower while keeping the same quality. Review Source VR Verified Reviewer IT Support Specialist Real Estate Used the software for: 6-12 months ### "Awesome File Storage Software" September 5, 2019 5.0 Allows us to setup file servers with relative ease. Pros Extremely easy to setup and access the interface, and setting up or formatting drives is very easy to do. Cons While the software works very well, it is somewhat limited on what it can do. It can help you setup the file share, and that's about it. Finding settings can be tricky as well. Review Source Similar Products Featured ## Related categories [Backup](https://www.capterra.com/backup-software/)[Virtual Machine](https://www.capterra.com/virtual-machine-software/)[File Sharing](https://www.capterra.com/file-sharing-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.