# Workspace ONE Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Workspace ONE Software - reviews, pricing plans, popular comparisons to other Mobile Device Management products and more.

Source: https://www.capterra.com/p/206931/VMware

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# 

 Workspace ONE Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Workspace ONE

## What is Workspace ONE?

Workspace ONE is a digital workspace platform that enables organizations to manage their digital environments, devices, applications, and data from a single, unified console, providing a modern approach to endpoint management and secure access to corporate resources.

## What is Workspace ONE used for?

[Mobile Device Management](https://www.capterra.com/mobile-device-management-software/)[Cloud Management](https://www.capterra.com/cloud-management-software/)[Unified Endpoint Management (UEM)](https://www.capterra.com/unified-endpoint-management-software/)

Top alternative

Featured

Overall rating

Based on 41 user reviews

Reviews sentiment

Positive

98%

Neutral

2%

Negative

0%

Contact vendor  
for pricing

Free trial  
available

Includes Free Version

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Do you work for Workspace ONE?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.vmware.com&name=Workspace ONE)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Workspace ONE

4.6 (41)

VS.

[4.6 (1,715)](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/reviews/)

Starting Price

Contact vendor

Starting Price

$795

Per User, Per Year

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.3 (41)

Ease Of Use

4.5 (1,714)

Value For Money

4.2 (35)

Value For Money

4.5 (1,564)

Customer Service

4.2 (34)

Customer Service

4.5 (1,559)

## Workspace ONE alternatives

[4.6 (267)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/)

Starting price

$3.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (486)](https://www.capterra.com/p/181954/Iru/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.6 (70)](https://www.capterra.com/p/191345/Applivery/reviews/)

Starting price

$2.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.6 (153)](https://www.capterra.com/p/146405/Hexnode-MDM/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/206931/VMware/alternatives/)

## FAQs about Workspace ONE

Overview

### Which roles and teams benefit most from Workspace ONE?

Workspace ONE is most used by IT administrators, systems engineers, consultants, and infrastructure managers who need centralized device management, app deployment, and secure access control. Technology leaders such as CIOs and heads of IT use it to enforce policy and improve visibility, while operations and support teams streamline onboarding, troubleshooting, and remote workforce access.

Answer based on 41 reviews

Overview

### What company size and industries is Workspace ONE built for?

Workspace ONE is built for small businesses first, with 49% of reviewers from that segment, and it is most used in Information Technology and Services at 16%. It also serves enterprises at 32% and midsize businesses at 19%, with notable use in Hospital & Health Care at 8% and Banking at 5%.

Answer based on 41 reviews

Features and Usability

### What are the key features of Workspace ONE?

Workspace ONE offers device management, application management, access controls/permissions, single sign on, and two-factor authentication for endpoint and identity control. It also includes remote access/control, patch management, compliance management, reporting/analytics, and workflow automation for monitoring, policy enforcement, and device lifecycle administration.

Getting Started and Support

### What training and onboarding options does Workspace ONE offer?

Workspace ONE provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars cover scheduled topic sessions, documentation offers written reference material, and videos provide on-demand learning.

Answer based on 1 reviews

Getting Started and Support

### What customer support options does Workspace ONE offer?

Workspace ONE provides email/help desk, FAQ/forum, knowledge base, and phone support. Users report mixed experiences with support: some describe responsive staff and knowledgeable technicians, while others say technical support was non-existent. Help quality appears inconsistent, with helpful assistance in some cases and frustration in others.

Answer based on 2 reviews

Security

### How does Workspace ONE handle data security and access control?

Workspace ONE uses single sign-on, multi-factor authentication, conditional access policies, and unified endpoint management to secure access across apps and devices. It also supports encryption enforcement, remote wipe, geolocation, secure browser and VPN access, plus controls that restrict attachment changes or sharing. Some reviewers note a steep setup and cumbersome integrations.

Answer based on 14 reviews

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Access Controls/Permissions

4.4 (9)

77.78% of 9 reviewers that rated this feature as important or highly important

Define levels of authorization for access to specific files or systems

Deployment Management

4.3 (9)

77.78% of 9 reviewers that rated this feature as important or highly important

Manage the processes involved when making the application ready for use

Automatic User/Device Recognition

4.0 (8)

62.50% of 8 reviewers that rated this feature as important or highly important

The system can automatically recognize a user and/or device

Security Management

4.1 (8)

62.50% of 8 reviewers that rated this feature as important or highly important

Manage and control the security aspects of an organization's digital assets, resources, and operations

Endpoint Management

4.6 (7)

85.71% of 7 reviewers that rated this feature as important or highly important

Track status, assign actions, and control access to systems for devices within the organization

Software Management

4.4 (5)

80.00% of 5 reviewers that rated this feature as important or highly important

Allows businesses to manage the software installed on their devices.

Workspace ONE 119 features

Define levels of authorization for access to specific files or systems

Integrates with Active Directory

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and report on everything that happens within the system or network

Track and document all activities across devices, networks, and other systems

Continuous profile-based stream of news and activity

System alerts about the need to escalate an issue or request

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Prevents, detects and removes malware

Application programming interface that allows for integration with other systems/databases

Download applications that can be internally saved

Track, manage and store the applications of potential future members, customers or candidates

Identify and respond to security threats to developed applications

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

A record of all activities within the system, including user access, changes made, etc.

The system can automatically recognize a user and/or device

Create backups and provide methods to recover deleted/lost data

Define network parameters and threshold settings to monitor network health and take necessary precautions

Track and analyse user behavior within a system or network

Manage and secure access to business data and applications on personal devices.

Track and manage schedules and meetings via an integrated calendar

Communicate using direct chat or messages within the system

Identify and respond to security threats to cloud applications

Provides a channel for team members to share media files, communicate, and work together

Manage and track all internal and external communication conducted via calls, email, text, or chat

Track and manage adherence to policies for any service, product, process, or supplier

Identify component attributes like servers, hardware, software, and manage relationships across all services

Manage, organize, and store contact information

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Desktop-as-a-service provider

Ability to handle large datasets

Manage the processes involved when making the application ready for use

Creates virtual version of end user's desktop environment or operating system

Platform to achieve application and desktop virtualization

Maintenance and upkeep of physical and/or virtual devices

Access client's system information, including hardware and software configuration, to perform diagnostics

Access system information, including hardware and software configuration, to perform diagnostics

Plan and implement business continuity measures in case of unforeseen events

Store, manage, and track all electronic documents in a centralized location

Electronic storage of staff/employee contact information and job status in a centralized repository

Access names, contact information, and roles of employees in a centralized repository

Process of familiarizing new employees with the company, their position, and responsibilities

Online portal where employees can access and track their own information

Convert data into a code for security

Track status, assign actions, and control access to systems for devices within the organization

Manage the enrollment and onboarding of all new members and accepted applications

Public or private sharing of digital files such as documents, audio/video, images, and more

Move files across different systems or networks

Monitor and control network/web traffic based on predetermined rules, protecting against unauthorized access and threats

Intended to be used by managed service providers

A visual way of interacting with an application or operating system using items such as windows, icons, and menus

Compliant with HIPAA, which sets standards for sensitive patient data protection

Manage and track all disruptions and incidents

Identify and alert about security breaches by third parties

Managing inventories and tracking changes to hardware and software configurations

Monitor the movement of one or more IT assets throughout the organization

Ensures that only certain features of the devices are accessible and the rest are hidden/unavailable for usability/security reasons

Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills

Process of distributing a set of tasks over a set of resources, with the aim of making their overall processing more efficient

Identify the physical location of an individual, asset, device, etc.

Access software remotely via mobile devices

Creating, updating, monitoring accuracy, and ensuring brand consistency for all materials distributed to mobile devices.

Control, secure and enforce policies on mobile devices such as smartphones, tablets etc.

Observe and track the demand, usage, progress or quality of a system, product, or user

Support multiple types of devices

Access multiple screens from one centralized location

Prevent naming collisions across files, folders and systems

Tracks and makes accessible data on the health of servers and other network components.

Install software updates and bug fixes remotely

Monitoring and measurement of relevant metrics to assess the performance of IT resources

Create, manage, and track policies and procedures within an organization

Receive notification of issues as soon as they occur

Engage in direct, instant messaging with customers, users, etc.

Active monitoring of systems, applications, or networks

Notifications that are delivered to users as soon as an event occurs

Identify and orchestrate execution of actions needed to restore systems to optimal conditions

Control system behavior and appearance, and access and report on system status/health from a distant location

Access work applications remotely, for when working away from the office and/or traveling

Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications

Print remote documents from multiple devices

Deploy updates or install new software remotely

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Initiate collection and analysis of known risks

Identify and analyse the reasons behind accidents

Digitally share screen view with others

Securely stores data to prevent data loss or breaches

Manage and control the security aspects of an organization's digital assets, resources, and operations

Online portal through which end users can access the system, manage tasks, or obtain information

Allow users to access multiple services after entering their login credentials once

Allows businesses to manage the software installed on their devices.

Gauge satisfaction and receive information for improvement and success

Create a schedule when files and folders are synchronized

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Create, manage and track all task activities and progression

Set up connections to third-party platforms to improve business processes

Information to prevent, understand and identify cyber threats

Identifying, analyzing, and mitigating security issues and taking appropriate action to protect systems and data from potential harm

Take actions to troubleshoot issues for networks, devices, etc.

Extra layer of security that requires not only a password and username but also something specific to that user

Track and interpret metrics on the usage of company resources

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Track revisions and updates made to files and navigate between different versions

Encrypts all information within a virtual machine including data, files, OS and software programs.

Track and manage virtual machines (VMs) running on physical host machines

Creates a virtual server that replicates all the functionalities of a dedicated physical server

Extend virtual private network over public networks to enable protected information exchange

Safeguards to protect network vulnerabilities

Discover patch statuses and vulnerabilities

Collect and analyze traffic data about website visitors

Control and manage access to wireless networks

Take actions to resolve performance issues for devices wirelessly

Streamlining repetitive tasks and activities through automated and predefined workflows

Features

4.5 (41)

4.5

Based on 41 reviews

## Pricing

Value for money

4.2 (35)

Value for money

4.2 (35)

4.2

Based on 35 reviews

## Support, customer service and training options

Customer Service

4.2 (34)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.2 (34)

4.2

Based on 34 reviews

## User reviews

Overall rating

4.6

Based on 41 reviews

Filter by rating

5(27)

4(13)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

SM

Sean M.

Chief Editor at deBanked

Facilities Services

### "My secure gateway to all my professional tools"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 17, 2026

Remarkable time savings and fluidity when starting my work sessions, combined with the certainty that my sensitive professional data remains perfectly protected.

Pros

As a user in a modern enterprise environment, I find this platform to be an excellent surprise for simplifying app access. What I prefer is the principle of "Single Sign-On" (SSO). I log in just once and instantly have access to all my corporate software, cloud applications, and internal tools in a completely secure manner. No more juggling a sheet of different passwords or launching three security software programs before being able to start my workday.

Cons

The flip side of the coin is that the system is sometimes a bit too rigid. If my personal device doesn't tick exactly all the boxes of the security criteria imposed by the company (like a pending operating system update), the application blocks my access radically. Additionally, the overall user interface lacks a bit of warmth and feels very much like "corporate engineer software."

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JD

Jessica D.

admin

Accounting

### "Workspace One"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

September 24, 2025

Pros

This program was a great value for its money. Great customer service and ease of use. Will definitely recommend

Cons

There is nothing that me or my team has found wrong with Workspace one. All i can say is so far so good!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AA

Aamir A.

Control System Engineer

Oil & Energy

### "Reliable Tool with Room for Improvement"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

July 29, 2025

Overall, it gets the job done. It’s reliable for remote access and device management. It runs fairly smooth, with some occasional hiccups.

Pros

It’s easy to use and makes accessing work apps from anywhere simple and secure. I liked the smooth login process and how everything was in one place.

Cons

The interface can be a bit slow at times. Some apps stay stuck in pending, and setup wasn’t very straightforward.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

IM

Ilario M.

ICT Infrastructure Manager

Mechanical or Industrial Engineering

### "unified endpoint management"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

April 25, 2025

great overall platform for handle and manage different endpoints, expecially iOS and Mac ones.

Pros

handle multiple client OS, cloud platform, integrated with Azure AD

Cons

overall price, different products after VMWare dismission, compromization

Switched from

[Microsoft Intune](https://www.capterra.com/p/230703/Microsoft-Endpoint-Manager-MEM/)

non Microsoft devices are better handled

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

HA

Henry A.

Analytics Director

Hospital & Health Care

### "Works well for end users"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

March 17, 2025

Pros

It makes managing updates of various software easier.

Cons

As an end user, sometimes being forced to update things and inconvenient times can be frustrating. Though I’m sure that’s configurable.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LC

Lucian C.

CEO

Non-Profit Organization Management

### "Great for Device Management, But Needs UI Improvements"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

March 16, 2025

Workspace ONE is a powerful and secure solution for managing enterprise devices, but it could benefit from a more modern UI and faster synchronization. If you're looking for a comprehensive endpoint management tool and can overlook some minor usability issues, this is a solid choice. Would I recommend it? Yes, but with some reservations.

Pros

Robust security features The ability to enforce multi-factor authentication and conditional access policies ensures our data stays protected. Automated device provisioning Setting up new employees is quick and efficient, saving our IT team a lot of time. Remote troubleshooting The real-time device monitoring and remote support features are incredibly helpful when resolving issues.

Cons

User interface can be confusing The dashboard feels a bit cluttered, and some options are buried in menus, making navigation less intuitive. Occasional sync issues Sometimes, policies or app deployments take longer than expected to apply, requiring manual intervention.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

PM

PAULO M.

manager

Computer Networking

### "WORK ON SPACE "

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

February 6, 2025

workspaceone is really good app and i think its going to be better

Pros

i like it because i can have control of some devices

Cons

sometimes it can be difficult to understand

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CF

CRISTIANE F.

Consultor

Management Consulting

### "Gerenciamento "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

January 5, 2025

Ajudou aos meus auxiliares a gerenciar dispositivos móveis

Pros

Capacidade d3 gestão de dispositivitivo moveis

Cons

Tem alguns bugs e o suporte não é muito bom

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

NB

Nivesh B.

Network Engineer

Information Technology and Services

### "Workspace One-2025"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

January 2, 2025

Unified management, better security features, flexibility & User-friendly interface are some great features that keeps the product ahead in the competition.

Pros

1\. Multi-platform management- Seamlessly manages devices across various operating systems, providing unified view for admins. 2. User-friendly interface 3. Strong integration with VMware ecosystem.

Cons

1\. Limited customization options in certain areas. 2. Potential performance issues with large deployment.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Pharmacist

Hospital & Health Care

### "The Workspaces "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 27, 2024

Workspace one is very good application.that is handling to easy.

Pros

Workspace one is provide a unified platform.

Cons

Workspace one easy to access mobile, desktop, virtual and easy to use.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/206931/VMware/reviews/)

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