--- title: "Workspace ONE Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Workspace ONE Software - reviews, pricing plans, popular comparisons to other Mobile Device Management products and more." source_url: "https://www.capterra.com/p/206931/VMware/" page_type: "product" language: "en" --- # Workspace ONE Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 23, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Workspace ONE ## What is Workspace ONE? Workspace ONE is a digital workspace platform that enables organizations to manage their digital environments, devices, applications, and data from a single, unified console, providing a modern approach to endpoint management and secure access to corporate resources. ## What is Workspace ONE used for? [Mobile Device Management](https://www.capterra.com/mobile-device-management-software/)[Cloud Management](https://www.capterra.com/cloud-management-software/)[Unified Endpoint Management (UEM)](https://www.capterra.com/unified-endpoint-management-software/) Top alternative Featured Overall rating Based on 41 user reviews Reviews sentiment Positive 98% Neutral 2% Negative 0% Contact vendor for pricing Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Workspace ONE?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.vmware.com&name=Workspace ONE) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Workspace ONE 4.6 (41) VS. [4.7 (359)](https://www.capterra.com/p/168192/Site24x7/reviews/) Starting Price Contact vendor Starting Price $10 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (41) Ease Of Use 4.6 (2,312) Value For Money 4.2 (35) Value For Money 4.5 (1,791) Customer Service 4.2 (34) Customer Service 4.5 (1,731) ## Workspace ONE alternatives Highest Rated [Google Cloud](https://www.capterra.com/p/268690/Google-Cloud-Platform/) [4.7 (2,311)](https://www.capterra.com/p/268690/Google-Cloud-Platform/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/268690/Google-Cloud-Platform/) [Datadog](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/) [4.6 (366)](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/) [Hyperglance](https://www.capterra.com/p/10003397/Hyperglance/) [4.5 (48)](https://www.capterra.com/p/10003397/Hyperglance/#reviews) Starting price $1458.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10003397/Hyperglance/) [ManageEngine Applications Manager](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/) [4.6 (267)](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/reviews/) Starting price $395.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/) [View all alternatives](https://www.capterra.com/p/206931/VMware/alternatives/) ## FAQs about Workspace ONE Overview ### Which roles and teams benefit most from Workspace ONE? Workspace ONE is most used by IT administrators, systems engineers, consultants, and infrastructure leaders who manage device provisioning, application delivery, and endpoint security. CIOs and executives benefit from centralized oversight and compliance visibility, while technical support teams use it to streamline remote access, workforce management, and day-to-day employee device operations. Answer based on 41 reviews Overview ### What company size and industries is Workspace ONE built for? Workspace ONE is built for small businesses first, with 49% of reviewers from small companies, and it most often serves Information Technology and Services at 16%. It also supports enterprises at 32% and midsize businesses at 19%, with notable use in Hospital & Health Care at 8% and Banking at 5%. Answer based on 41 reviews Features and Usability ### What are the key features of Workspace ONE? Workspace ONE offers device management, application management, and access controls/permissions for endpoint and user policy enforcement. It also includes single sign on, two-factor authentication, mobile device management, remote access/control, reporting/analytics, and compliance management across desktops, mobile devices, and virtual environments. Getting Started and Support ### What training and onboarding options does Workspace ONE offer? Workspace ONE provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online options support guided instruction, webinars cover scheduled topic-based learning, documentation gives written reference material, and videos offer self-paced walkthroughs. Answer based on 1 reviews Getting Started and Support ### What customer support options does Workspace ONE offer? Workspace ONE provides Email/Help Desk, FAQ/Forum, Knowledge Base, and Phone Support. Reviewer feedback is mixed: one user described technical support as non-existent, while another reported a great experience with responsive support staff and knowledgeable technicians. Support quality appears to vary depending on the issue and contact path. Answer based on 2 reviews Security ### How does Workspace ONE handle data security and access control? Workspace ONE uses single sign-on, multi-factor authentication, conditional access policies, mobile device management, encryption enforcement, secure browser and VPN access, remote wipe, geolocation, and attachment-sharing restrictions to protect corporate data across devices. Some reviewers note rigid policy enforcement, painful SIEM integration, and extra setup complexity in highly regulated environments. Answer based on 15 reviews ## Features AI summary Based on 1,899 Mobile Device Management reviews Capterra data shows that buyers of Mobile Device Management rank the following features as their top priorities: - **Security Management** (**49%** of reviewers rated this feature as critical) - **Patch Management** (**54%**) - **Endpoint Management** (**47%**) Workspace ONE supports all three features that reviewers rate most highly: **Security Management**, **Patch Management**, and **Endpoint Management**. Together, these capabilities help businesses protect devices, keep systems current with timely updates, and maintain control over endpoints across the organization, allowing teams to improve security, reduce risk, and manage device fleets more efficiently. Security Management 4.1 (8) 62.50% of 8 reviewers that rated this feature as important or highly important Manage and control the security aspects of an organization's digital assets, resources, and operations Patch Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Install software updates and bug fixes remotely Endpoint Management 4.6 (7) 85.71% of 7 reviewers that rated this feature as important or highly important Track status, assign actions, and control access to systems for devices within the organization Software Management 4.4 (5) 80.00% of 5 reviewers that rated this feature as important or highly important Allows businesses to manage the software installed on their devices. Remote Access/Control 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Access work applications remotely, for when working away from the office and/or traveling Access Controls/Permissions 4.4 (9) 77.78% of 9 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Workspace ONE 119 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Active Directory Integration: Integrates with Active Directory - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Monitoring: Track and report on everything that happens within the system or network - Activity Tracking: Track and document all activities across devices, networks, and other systems - Activity/News Feed: Continuous profile-based stream of news and activity - Alerts/Escalation: System alerts about the need to escalate an issue or request - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Anti Virus: Prevents, detects and removes malware - API: Application programming interface that allows for integration with other systems/databases - App Management: Download applications that can be internally saved - Application Management: Track, manage and store the applications of potential future members, customers or candidates - Application Security: Identify and respond to security threats to developed applications - Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Automatic User/Device Recognition: The system can automatically recognize a user and/or device - Backup and Recovery: Create backups and provide methods to recover deleted/lost data - Baseline Manager: Define network parameters and threshold settings to monitor network health and take necessary precautions - Behavioral Analytics: Track and analyse user behavior within a system or network - BYOD Management: Manage and secure access to business data and applications on personal devices. - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Chat/Messaging: Communicate using direct chat or messages within the system - Cloud Application Security: Identify and respond to security threats to cloud applications - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Configuration Management: Identify component attributes like servers, hardware, software, and manage relationships across all services - Contact Management: Manage, organize, and store contact information - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - DaaS: Desktop-as-a-service provider - Data Management: Ability to handle large datasets - Deployment Management: Manage the processes involved when making the application ready for use - Desktop Virtualization: Creates virtual version of end user's desktop environment or operating system - Desktop/Application Virtualization: Platform to achieve application and desktop virtualization - Device Management: Maintenance and upkeep of physical and/or virtual devices - Diagnostic Tools: Access client's system information, including hardware and software configuration, to perform diagnostics - Diagnostics Tools: Access system information, including hardware and software configuration, to perform diagnostics - Disaster Recovery: Plan and implement business continuity measures in case of unforeseen events - Document Management: Store, manage, and track all electronic documents in a centralized location - Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository - Employee Directory: Access names, contact information, and roles of employees in a centralized repository - Employee Onboarding: Process of familiarizing new employees with the company, their position, and responsibilities - Employee Portal: Online portal where employees can access and track their own information - Encryption: Convert data into a code for security - Endpoint Management: Track status, assign actions, and control access to systems for devices within the organization - Enrollments/Onboarding: Manage the enrollment and onboarding of all new members and accepted applications - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - File Transfer: Move files across different systems or networks - Firewalls: Monitor and control network/web traffic based on predetermined rules, protecting against unauthorized access and threats - For MSPs: Intended to be used by managed service providers - Graphical User Interface: A visual way of interacting with an application or operating system using items such as windows, icons, and menus - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Incident Management: Manage and track all disruptions and incidents - Intrusion Detection System: Identify and alert about security breaches by third parties - IT Asset Management: Managing inventories and tracking changes to hardware and software configurations - IT Asset Tracking: Monitor the movement of one or more IT assets throughout the organization - Kiosk Mode: Ensures that only certain features of the devices are accessible and the rest are hidden/unavailable for usability/security reasons - Knowledge Management: Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills - Load Balancing: Process of distributing a set of tasks over a set of resources, with the aim of making their overall processing more efficient - Location Tracking: Identify the physical location of an individual, asset, device, etc. - Mobile Access: Access software remotely via mobile devices - Mobile Content Management: Creating, updating, monitoring accuracy, and ensuring brand consistency for all materials distributed to mobile devices. - Mobile Device Management: Control, secure and enforce policies on mobile devices such as smartphones, tablets etc. - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Device Support: Support multiple types of devices - Multiple Monitor Access: Access multiple screens from one centralized location - Namespace Management: Prevent naming collisions across files, folders and systems - Network Monitoring: Tracks and makes accessible data on the health of servers and other network components. - Patch Management: Install software updates and bug fixes remotely - Performance Monitoring: Monitoring and measurement of relevant metrics to assess the performance of IT resources - Policy Management: Create, manage, and track policies and procedures within an organization - Real-time Alerts: Receive notification of issues as soon as they occur - Real-Time Chat: Engage in direct, instant messaging with customers, users, etc. - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Remediation Management: Identify and orchestrate execution of actions needed to restore systems to optimal conditions - Remote Access & Monitoring: Control system behavior and appearance, and access and report on system status/health from a distant location - Remote Access/Control: Access work applications remotely, for when working away from the office and/or traveling - Remote Monitoring & Management: Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications - Remote Printing: Print remote documents from multiple devices - Remote Update/Installation: Deploy updates or install new software remotely - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Risk Assessment: Initiate collection and analysis of known risks - Root Cause Analysis: Identify and analyse the reasons behind accidents - Screen Sharing: Digitally share screen view with others - Secure Data Storage: Securely stores data to prevent data loss or breaches - Security Management: Manage and control the security aspects of an organization's digital assets, resources, and operations - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Single Sign On: Allow users to access multiple services after entering their login credentials once - Software Management: Allows businesses to manage the software installed on their devices. - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Synchronization Scheduling: Create a schedule when files and folders are synchronized - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Task Management: Create, manage and track all task activities and progression - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Threat Intelligence: Information to prevent, understand and identify cyber threats - Threat Response: Identifying, analyzing, and mitigating security issues and taking appropriate action to protect systems and data from potential harm - Troubleshooting: Take actions to troubleshoot issues for networks, devices, etc. - Two-Factor Authentication: Extra layer of security that requires not only a password and username but also something specific to that user - Usage Tracking/Analytics: Track and interpret metrics on the usage of company resources - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Version Control: Track revisions and updates made to files and navigate between different versions - Virtual Machine Encryption: Encrypts all information within a virtual machine including data, files, OS and software programs. - Virtual Machine Monitoring: Track and manage virtual machines (VMs) running on physical host machines - Virtual Server: Creates a virtual server that replicates all the functionalities of a dedicated physical server - VPN: Extend virtual private network over public networks to enable protected information exchange - Vulnerability Protection: Safeguards to protect network vulnerabilities - Vulnerability Scanning: Discover patch statuses and vulnerabilities - Web Traffic Reporting: Collect and analyze traffic data about website visitors - Wireless Internet Access Control: Control and manage access to wireless networks - Wireless Troubleshooting: Take actions to resolve performance issues for devices wirelessly - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows --- Features 4.5 (41) 4.5 Based on 41 reviews ## Pricing Value for money 4.2 (35) Value for money 4.2 (35) 4.2 Based on 35 reviews ## Support, customer service and training options Customer Service 4.2 (34) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (34) 4.2 Based on 34 reviews ## User reviews Overall rating 4.6 Based on 41 reviews Filter by rating 5(27) 4(13) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent SM Sean M. Chief Editor at deBanked Facilities Services ### "My secure gateway to all my professional tools" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 17, 2026 Remarkable time savings and fluidity when starting my work sessions, combined with the certainty that my sensitive professional data remains perfectly protected. Pros As a user in a modern enterprise environment, I find this platform to be an excellent surprise for simplifying app access. What I prefer is the principle of "Single Sign-On" (SSO). I log in just once and instantly have access to all my corporate software, cloud applications, and internal tools in a completely secure manner. No more juggling a sheet of different passwords or launching three security software programs before being able to start my workday. Cons The flip side of the coin is that the system is sometimes a bit too rigid. If my personal device doesn't tick exactly all the boxes of the security criteria imposed by the company (like a pending operating system update), the application blocks my access radically. Additionally, the overall user interface lacks a bit of warmth and feels very much like "corporate engineer software." Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JD Jessica D. admin Accounting ### "Workspace One" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 September 24, 2025 Pros This program was a great value for its money. Great customer service and ease of use. Will definitely recommend Cons There is nothing that me or my team has found wrong with Workspace one. All i can say is so far so good! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AA Aamir A. Control System Engineer Oil & Energy ### "Reliable Tool with Room for Improvement" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 July 29, 2025 Overall, it gets the job done. It’s reliable for remote access and device management. It runs fairly smooth, with some occasional hiccups. Pros It’s easy to use and makes accessing work apps from anywhere simple and secure. I liked the smooth login process and how everything was in one place. Cons The interface can be a bit slow at times. Some apps stay stuck in pending, and setup wasn’t very straightforward. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. IM Ilario M. ICT Infrastructure Manager Mechanical or Industrial Engineering ### "unified endpoint management" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 April 25, 2025 great overall platform for handle and manage different endpoints, expecially iOS and Mac ones. Pros handle multiple client OS, cloud platform, integrated with Azure AD Cons overall price, different products after VMWare dismission, compromization Switched from [Microsoft Intune](https://www.capterra.com/p/230703/Microsoft-Endpoint-Manager-MEM/) non Microsoft devices are better handled Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. HA Henry A. Analytics Director Hospital & Health Care ### "Works well for end users" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 17, 2025 Pros It makes managing updates of various software easier. Cons As an end user, sometimes being forced to update things and inconvenient times can be frustrating. Though I’m sure that’s configurable. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LC Lucian C. CEO Non-Profit Organization Management ### "Great for Device Management, But Needs UI Improvements" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 March 16, 2025 Workspace ONE is a powerful and secure solution for managing enterprise devices, but it could benefit from a more modern UI and faster synchronization. If you're looking for a comprehensive endpoint management tool and can overlook some minor usability issues, this is a solid choice. Would I recommend it? Yes, but with some reservations. Pros Robust security features The ability to enforce multi-factor authentication and conditional access policies ensures our data stays protected. Automated device provisioning Setting up new employees is quick and efficient, saving our IT team a lot of time. Remote troubleshooting The real-time device monitoring and remote support features are incredibly helpful when resolving issues. Cons User interface can be confusing The dashboard feels a bit cluttered, and some options are buried in menus, making navigation less intuitive. Occasional sync issues Sometimes, policies or app deployments take longer than expected to apply, requiring manual intervention. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PM PAULO M. manager Computer Networking ### "WORK ON SPACE " 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 February 6, 2025 workspaceone is really good app and i think its going to be better Pros i like it because i can have control of some devices Cons sometimes it can be difficult to understand Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CF CRISTIANE F. Consultor Management Consulting ### "Gerenciamento " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 January 5, 2025 Ajudou aos meus auxiliares a gerenciar dispositivos móveis Pros Capacidade d3 gestão de dispositivitivo moveis Cons Tem alguns bugs e o suporte não é muito bom Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NB Nivesh B. Network Engineer Information Technology and Services ### "Workspace One-2025" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 January 2, 2025 Unified management, better security features, flexibility & User-friendly interface are some great features that keeps the product ahead in the competition. Pros 1\. Multi-platform management- Seamlessly manages devices across various operating systems, providing unified view for admins. 2. User-friendly interface 3. Strong integration with VMware ecosystem. Cons 1\. Limited customization options in certain areas. 2. Potential performance issues with large deployment. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Pharmacist Hospital & Health Care ### "The Workspaces " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 27, 2024 Workspace one is very good application.that is handling to easy. Pros Workspace one is provide a unified platform. Cons Workspace one easy to access mobile, desktop, virtual and easy to use. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/206931/VMware/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.