# Workspace ONE Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Workspace ONE the right Mobile Device Management solution for you? Explore 41 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/206931/VMware/reviews --- Workspace ONE 4.6 (41) [View alternatives](https://www.capterra.com/p/206931/VMware/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Workspace ONE Ease of use 4.3 Customer Service 4.2 ## Pros and Cons in Reviews LC Lucian C CEONon-Profit Organization Management, Self-employedUsed the software for: 6-12 months. “Workspace ONE is a powerful and secure solution for managing enterprise devices, but it could benefit from a more modern UI and faster synchronization. If you're looking for a comprehensive endpoint management tool and can overlook some minor usability issues, this is a solid choice.“ March 16, 2025 AA Aamir A Control System EngineerOil & Energy, 501 - 1,000 employeesUsed the software for: 1-2 years. “The interface can be a bit slow at times.“ July 29, 2025 MP Mario P QA EngineerComputer Software, 51 - 200 employeesUsed the software for: 1-2 years. “The platform offers seamless device management and security, making it easy to manage and monitor both mobile and desktop devices from one place.“ December 13, 2024 AA Aamir A Control System EngineerOil & Energy, 501 - 1,000 employeesUsed the software for: 1-2 years. “Some apps stay stuck in pending, and setup wasn’t very straightforward.“ July 29, 2025 NB Nivesh B Network EngineerInformation Technology and Services, 201 - 500 employeesUsed the software for: 1-2 years. “Unified management, better security features, flexibility & User-friendly interface are some great features that keeps the product ahead in the competition.“ January 2, 2025 Daniel G CIOInformation Technology and Services, 1,001 - 5,000 employeesUsed the software for: Less than 6 months. “Depending on the complexity of an organization's IT infrastructure, Workspace ONE may be challenging to set up and configure, which could be a barrier for some users.“ December 24, 2022 MP Mario P QA EngineerComputer Software, 51 - 200 employeesUsed the software for: 1-2 years. “Once set up, it provides excellent control and visibility over company devices, improving both security and workflow management.“ December 13, 2024 JV Jorge V System AdminAutomotive, 201 - 500 employeesUsed the software for: I used a free trial. “I was forced to implement the App completely on my own, then when the free trial ended they wanted to charge me thousands for implementation. “ September 29, 2021 ## Showing most helpful reviews Showing 1-25 of 41 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Tim B. Systems Engineer Hospital & Health Care Used the software for: 2+ years ### "Reliable virtualized PC workspace" June 30, 2021 5.0 Remote user access, application/desktop virtualization. Pros I usually Workspace One to log in to work remotely. It starts and performs very quickly compared to previous solutions. Cons I seem to get disconnected more than I should. It will automatically try to reconnect, and usually does so successfully and resumes my session, but sometimes I cannot reconnect until my previous session times out. This has happened on multiple home devices. Switched from [Citrix DaaS](https://www.capterra.com/p/116275/XenDesktop/) We were constantly battling performance problems and user complaints with Citrix. Review Source ML Meenakshi L. Project coordinator Retail Used the software for: 2+ years ### "WS1 UEM for deciem" April 13, 2022 5.0 Its working great the way it was setup but don't have much options to upgrade the tenant if its a very bog organization. Support is good but not very quick. Pros Easy to manage the devices, application version control, live location of device etc. Cons Architect of the tool is difficult i.e. organization group vs assignment/smart group. Difficult for IT admins to setup regions, departments vide devices and link them. Alternatives considered [JumpCloud Directory Platform](https://www.capterra.com/p/175092/JumpCloud-DaaS/)[Jamf Connect](https://www.capterra.com/p/233551/Jamf-Connect/)[SOTI MobiControl](https://www.capterra.com/p/133554/Soti-MobiControl/) Reason for choosing Workspace ONE With continues growing organization the best suitable product was UEM. Now, it does take time to explore features. Integration among existing tools was supported. Review Source SM Sean M. Chief Editor at deBanked Facilities Services Used the software for: 2+ years ### "My secure gateway to all my professional tools" May 17, 2026 5.0 Remarkable time savings and fluidity when starting my work sessions, combined with the certainty that my sensitive professional data remains perfectly protected. Pros As a user in a modern enterprise environment, I find this platform to be an excellent surprise for simplifying app access. What I prefer is the principle of "Single Sign-On" (SSO). I log in just once and instantly have access to all my corporate software, cloud applications, and internal tools in a completely secure manner. No more juggling a sheet of different passwords or launching three security software programs before being able to start my workday. Cons The flip side of the coin is that the system is sometimes a bit too rigid. If my personal device doesn't tick exactly all the boxes of the security criteria imposed by the company (like a pending operating system update), the application blocks my access radically. Additionally, the overall user interface lacks a bit of warmth and feels very much like "corporate engineer software." Review Source AK Ajaykumar K. Specialist Information Technology and Services Used the software for: 1-2 years ### "Workspace ONE UEM" November 26, 2024 3.0 console was user friendly and easily can deploy application and other profiles Pros It is used to handle UEM and MDM Device, We can manage multiple platform like windows mac os android and IOS Cons License cost is high compare intune, we need here separate license but in intune if user have E3 E5 license is enough Alternatives considered [Microsoft Intune](https://www.capterra.com/p/230703/Microsoft-Endpoint-Manager-MEM/) Reason for choosing Workspace ONE workspace one used to manage bar code devices Review Source VR Verified Reviewer Systems Engineer Banking Used the software for: 1-2 years ### "One of the leaders in the MDM circle" November 20, 2019 4.0 The implementation took some time but all of our end-users are extremely happy to be off the legacy MDM platform. Pros Coming from a legacy platform, Workspace ONE allowed us to use native email clients on our mobile devices. Cons We are heavily regulated and require extreme security. In order to make this as secure as possible we had to jump through a lot of hoops that seemed unnecessary. Alternatives considered [Ivanti Neurons for MDM](https://www.capterra.com/p/124078/Advanced-Mobile-Management/) Reason for choosing Workspace ONE Workspace One was included in our VMware licensing. Switched from [Citrix Endpoint Management](https://www.capterra.com/p/133906/XenMobile/) XenMobile did not provide all the features that we were looking for, it did not provide us with all the control that we needed. Review Source MP Mario P. QA Engineer Computer Software Used the software for: 1-2 years ### "Good device management, but takes time to learn" December 13, 2024 4.0 Workspace ONE is a comprehensive solution for managing and securing devices, but the initial learning curve can be steep. Once set up, it provides excellent control and visibility over company devices, improving both security and workflow management. Pros The platform offers seamless device management and security, making it easy to manage and monitor both mobile and desktop devices from one place. The integration with other tools is smooth, making deployment and maintenance much more efficient. Cons It can be a bit complicated to set up initially, especially for users who are not familiar with enterprise-level management systems. Some features feel overwhelming for smaller businesses or teams without dedicated IT support. Review Source LC Lucian C. CEO Non-Profit Organization Management Used the software for: 6-12 months ### "Great for Device Management, But Needs UI Improvements" March 16, 2025 4.0 Workspace ONE is a powerful and secure solution for managing enterprise devices, but it could benefit from a more modern UI and faster synchronization. If you're looking for a comprehensive endpoint management tool and can overlook some minor usability issues, this is a solid choice. Would I recommend it? Yes, but with some reservations. Pros Robust security features The ability to enforce multi-factor authentication and conditional access policies ensures our data stays protected. Automated device provisioning Setting up new employees is quick and efficient, saving our IT team a lot of time. Remote troubleshooting The real-time device monitoring and remote support features are incredibly helpful when resolving issues. Cons User interface can be confusing The dashboard feels a bit cluttered, and some options are buried in menus, making navigation less intuitive. Occasional sync issues Sometimes, policies or app deployments take longer than expected to apply, requiring manual intervention. Review Source AA Aamir A. Control System Engineer Oil & Energy Used the software for: 1-2 years ### "Reliable Tool with Room for Improvement" July 29, 2025 5.0 Overall, it gets the job done. It’s reliable for remote access and device management. It runs fairly smooth, with some occasional hiccups. Pros It’s easy to use and makes accessing work apps from anywhere simple and secure. I liked the smooth login process and how everything was in one place. Cons The interface can be a bit slow at times. Some apps stay stuck in pending, and setup wasn’t very straightforward. Review Source IM Ilario M. ICT Infrastructure Manager Mechanical or Industrial Engineering Used the software for: I used a free trial ### "unified endpoint management" April 25, 2025 4.0 great overall platform for handle and manage different endpoints, expecially iOS and Mac ones. Pros handle multiple client OS, cloud platform, integrated with Azure AD Cons overall price, different products after VMWare dismission, compromization Switched from [Microsoft Intune](https://www.capterra.com/p/230703/Microsoft-Endpoint-Manager-MEM/) non Microsoft devices are better handled Review Source AK Alex K. Systems Engineer Financial Services Used the software for: 2+ years ### "Great workspace management solution" December 19, 2024 5.0 Pros We like the deep integration it has with Vmware/Broadcom products. Cons Nothing stands out about the product has been a problem for us. Review Source aG abraham G. personal trainer Used the software for: Less than 6 months ### "It allows the improvement in experiences and tasks that were once costly, complicated." May 4, 2018 4.0 Pros It allows to incorporate new applications and devices in less than an hour without complication, it establishes and applies data and access policies in all applications, devices and locations from the same place, in addition you can also complete business processes from a mobile device, Just as a laptop can be provisioned immediately from the company anywhere in the world from the cloud in minutes, Workspace ONE is the business platform that provides a digital work area that enables employees to safely incorporate the technology that choose, either devices or applications at the cost and pace that the company needs, also includes components of email, calendar, contacts documents, chat and business social networks of the employees' taste, as well as invisible security measures that protect the organization of possible data leaks through restrictions s when modifying or sharing attachments, allows employees to work collaboratively in real time, Workspace ONE automates the traditional tasks of incorporation and configuration of laptops and mobile devices and offers real-time application lifecycle management features that allow bridging the client-server applications inherited business and the era of the mobile cloud. Cons the integration with Active Directory or LDAP requires the configuration of several layers, the reporting tools are basic and may not meet the minimum requirements of some companies. Review Source TM Todd M. IT Technician II Telecommunications Used the software for: Less than 6 months ### "Manage your mobile end points!" September 18, 2018 5.0 We needed an UEM that allowed us to secure our WIndows end points. Workspace One allows us to geolocate, as well as remote wipe our Windows end points. It also supports our other devices as well which includes Mac, IOS, and Android. Pros Workspace one allows us to manage our endpoints with ease. Having a UEM that can manage all device types (ie Windows, Mac, IOS, Android) under one portal has simplified our support. Workspace One even allows geolocation and remote wiping of WIndows and Mac platforms. Cons The option for remote control of a windows endpoint is being phased out. We have another solution in place, however for that task. Review Source IA Iwan A. Project manager Used the software for: 6-12 months ### "Workspace ONE " July 2, 2018 5.0 Pros Deliver complete virtualized managed desktops and internal web apps through a secured browser and VPN tunnel. Cons AirWatch device management it great but self-service requires improvement and extension in new version. Review Source CS Cannon S. Computer Tech Religious Institutions Used the software for: Less than 6 months ### "Easy to use and fast" May 17, 2018 4.0 I used this at school and it made it easy to access school VM. Pros The software is easy to use once setup and is quite fast even on older computers. Gui is easy to navigate. Cons I had difficulty during initial setup. The firewall had to be manually configured when I set it up. Review Source HA Henry A. Analytics Director Hospital & Health Care Used the software for: 2+ years ### "Works well for end users" March 17, 2025 4.0 Pros It makes managing updates of various software easier. Cons As an end user, sometimes being forced to update things and inconvenient times can be frustrating. Though I’m sure that’s configurable. Review Source NB Nivesh B. Network Engineer Information Technology and Services Used the software for: 1-2 years ### "Workspace One-2025" January 2, 2025 5.0 Unified management, better security features, flexibility & User-friendly interface are some great features that keeps the product ahead in the competition. Pros 1\. Multi-platform management- Seamlessly manages devices across various operating systems, providing unified view for admins. 2. User-friendly interface 3. Strong integration with VMware ecosystem. Cons 1\. Limited customization options in certain areas. 2. Potential performance issues with large deployment. Review Source VR Verified Reviewer Pharmacist Hospital & Health Care Used the software for: I used a free trial ### "The Workspaces " December 27, 2024 5.0 Workspace one is very good application.that is handling to easy. Pros Workspace one is provide a unified platform. Cons Workspace one easy to access mobile, desktop, virtual and easy to use. Review Source KH Katie H. Program Developer Business Supplies and Equipment Used the software for: Less than 6 months ### "Workspace ONE is the best!" December 18, 2024 5.0 Overall, I have been very happy with Workspace ONE. It is a great addition to my company and does exactly what I hoped it would. Pros Workspace One was simple to use and integrated well for my company. Cons I have no complaints about Workspace ONE at this time. Review Source JD Jessica D. admin Accounting Used the software for: I used a free trial ### "Workspace One" September 24, 2025 4.0 Pros This program was a great value for its money. Great customer service and ease of use. Will definitely recommend Cons There is nothing that me or my team has found wrong with Workspace one. All i can say is so far so good! Review Source CF CRISTIANE F. Consultor Management Consulting Used the software for: 1-2 years ### "Gerenciamento " January 5, 2025 5.0 Ajudou aos meus auxiliares a gerenciar dispositivos móveis Pros Capacidade d3 gestão de dispositivitivo moveis Cons Tem alguns bugs e o suporte não é muito bom Review Source PM PAULO M. manager Computer Networking Used the software for: I used a free trial ### "WORK ON SPACE " February 6, 2025 4.0 workspaceone is really good app and i think its going to be better Pros i like it because i can have control of some devices Cons sometimes it can be difficult to understand Review Source Robert D. Haed of IT Chemicals Used the software for: 2+ years ### "Modern, easy to use mobile device management" April 22, 2022 5.0 It's been positive. The devices are all secure. We have reporting on uncompliant devices. I can easily disable/wipe missing phones etc. So really has done everything we wanted Pros This is an easy product to administer and configure. There is copious documentation on how to set it up. We can easily manage and secure our mobile devices and push out updates/software/wireless access very easily. The enrollment porcess has improved a lto recently so our users can easily self service. Cons It was realtively easy for me to configure to connect to our ad system and other functionality. It may be a bit daunting for a novice. Review Source VR Verified Reviewer CIO Information Technology and Services Used the software for: Less than 6 months ### "Mange your endpoints with Workspace ONE" December 24, 2022 5.0 VMware Workspace ONE is a digital workspace platform that helps organizations securely deliver and manage access to corporate resources from any device, anywhere, at any time. It is designed to provide a seamless, secure, and integrated user experience for accessing corporate resources such as applications, desktops, and data from a variety of devices, including laptops, tablets, and smartphones. Pros Enhanced security: Workspace ONE includes features such as single sign-on (SSO) and multi-factor authentication (MFA) to help secure access to corporate resources, as well as mobile device management (MDM) to help secure and manage devices.Simplified device management: Workspace ONE provides a single platform for managing and securing a variety of devices, including laptops, tablets, and smartphones. This can help simplify device management for IT administrators.Increased flexibility: Workspace ONE enables employees to work from any device, which can increase their flexibility and enable them to work from any location.Improved user experience: Workspace ONE provides a seamless and integrated user experience for accessing corporate resources, which can improve the overall user experience. Cons Integration with other systems: Workspace ONE may not integrate well with certain other systems or platforms, which could limit its usefulness for some organizations.Complexity: Depending on the complexity of an organization's IT infrastructure, Workspace ONE may be challenging to set up and configure, which could be a barrier for some users.Cost: Workspace ONE may be expensive for some organizations, especially smaller ones, which could limit its adoption. Alternatives considered [ManageEngine Mobile Device Manager Plus](https://www.capterra.com/p/132201/ManageEngine-Mobile-Device-Manager-Plus/) Reason for choosing Workspace ONE VMWARE gave us more confidence. Review Source Ruban D. Member of Technical Staff Information Technology and Services Used the software for: 2+ years ### "Best Digital workspace platform" June 4, 2022 5.0 Pros Accessing all the company apps through workspace one. It is really good to have all the application that the company provides and use them more securely through the browser. Since the pandemic, we are using workspace for almost all services like Slack, Workday, EY and other apps through workspace one. Cons I have been using workspace for almost 4 years and I'm happy with all the features they provide. Review Source VR Verified Reviewer Senior Security Engineer Computer Software Used the software for: 2+ years ### "Good for Mac and Windows if you go with one tool for all endpoints. " December 3, 2019 4.0 IT implemented it and I was tasked with enforcing security controls and policies. Integrating it with our SIEM has been a huge pain so we ended up going with something else. Forcing HD encryption to all endpoints was nice. Pros Fairly intuitive. Easy deployment across our enterprise. Can install various applications, enforce encryption, etc. Cons Little bit of a learning curve, but not bad at all. REST API doesn't have Event Data, so you have to leverage the Syslog data, but it needs work. Expand the REST API and it'll fix this. Alternatives considered [Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/) Reason for choosing Workspace ONE Mac and Windows support. Review Source Similar Products Featured ## Related categories [Mobile Device Management](https://www.capterra.com/mobile-device-management-software/)[Endpoint Protection](https://www.capterra.com/endpoint-protection-software/)[Digital Workplace](https://www.capterra.com/digital-workplace-software/)