# Workspace ONE Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Workspace ONE the right Mobile Device Management solution for you? Explore 40 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/206931/VMware/reviews --- Workspace ONE 4.6 (40) [View alternatives](https://www.capterra.com/p/206931/VMware/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Workspace ONE Ease of use 4.3 Customer Service 4.2 ## Pros and Cons in Reviews LC Lucian C CEONon-Profit Organization Management, Self-employedUsed the software for: 6-12 months. “Workspace ONE is a powerful and secure solution for managing enterprise devices, but it could benefit from a more modern UI and faster synchronization. If you're looking for a comprehensive endpoint management tool and can overlook some minor usability issues, this is a solid choice.“ March 16, 2025 AA Aamir A Control System EngineerOil & Energy, 501 - 1,000 employeesUsed the software for: 1-2 years. “The interface can be a bit slow at times.“ July 29, 2025 MP Mario P QA EngineerComputer Software, 51 - 200 employeesUsed the software for: 1-2 years. “The platform offers seamless device management and security, making it easy to manage and monitor both mobile and desktop devices from one place.“ December 13, 2024 AA Aamir A Control System EngineerOil & Energy, 501 - 1,000 employeesUsed the software for: 1-2 years. “Some apps stay stuck in pending, and setup wasn’t very straightforward.“ July 29, 2025 NB Nivesh B Network EngineerInformation Technology and Services, 201 - 500 employeesUsed the software for: 1-2 years. “Unified management, better security features, flexibility & User-friendly interface are some great features that keeps the product ahead in the competition.“ January 2, 2025 Daniel G CIOInformation Technology and Services, 1,001 - 5,000 employeesUsed the software for: Less than 6 months. “Depending on the complexity of an organization's IT infrastructure, Workspace ONE may be challenging to set up and configure, which could be a barrier for some users.“ December 24, 2022 MP Mario P QA EngineerComputer Software, 51 - 200 employeesUsed the software for: 1-2 years. “Once set up, it provides excellent control and visibility over company devices, improving both security and workflow management.“ December 13, 2024 JV Jorge V System AdminAutomotive, 201 - 500 employeesUsed the software for: I used a free trial. “I was forced to implement the App completely on my own, then when the free trial ended they wanted to charge me thousands for implementation. “ September 29, 2021 ## Showing most helpful reviews Showing 1-25 of 40 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Tim B. Systems Engineer Hospital & Health Care Used the software for: 2+ years ### "Reliable virtualized PC workspace" June 30, 2021 5.0 Remote user access, application/desktop virtualization. Pros I usually Workspace One to log in to work remotely. It starts and performs very quickly compared to previous solutions. Cons I seem to get disconnected more than I should. It will automatically try to reconnect, and usually does so successfully and resumes my session, but sometimes I cannot reconnect until my previous session times out. This has happened on multiple home devices. Switched from [Citrix DaaS](https://www.capterra.com/p/116275/XenDesktop/) We were constantly battling performance problems and user complaints with Citrix. Review Source ML Meenakshi L. Project coordinator Retail Used the software for: 2+ years ### "WS1 UEM for deciem" April 13, 2022 5.0 Its working great the way it was setup but don't have much options to upgrade the tenant if its a very bog organization. Support is good but not very quick. Pros Easy to manage the devices, application version control, live location of device etc. Cons Architect of the tool is difficult i.e. organization group vs assignment/smart group. Difficult for IT admins to setup regions, departments vide devices and link them. Alternatives considered [JumpCloud Directory Platform](https://www.capterra.com/p/175092/JumpCloud-DaaS/)[Jamf Connect](https://www.capterra.com/p/233551/Jamf-Connect/)[SOTI MobiControl](https://www.capterra.com/p/133554/Soti-MobiControl/) Reason for choosing Workspace ONE With continues growing organization the best suitable product was UEM. Now, it does take time to explore features. Integration among existing tools was supported. Review Source AK Ajaykumar K. Specialist Information Technology and Services Used the software for: 1-2 years ### "Workspace ONE UEM" November 26, 2024 3.0 console was user friendly and easily can deploy application and other profiles Pros It is used to handle UEM and MDM Device, We can manage multiple platform like windows mac os android and IOS Cons License cost is high compare intune, we need here separate license but in intune if user have E3 E5 license is enough Alternatives considered [Microsoft Intune](https://www.capterra.com/p/230703/Microsoft-Endpoint-Manager-MEM/) Reason for choosing Workspace ONE workspace one used to manage bar code devices Review Source VR Verified Reviewer Systems Engineer Banking Used the software for: 1-2 years ### "One of the leaders in the MDM circle" November 20, 2019 4.0 The implementation took some time but all of our end-users are extremely happy to be off the legacy MDM platform. Pros Coming from a legacy platform, Workspace ONE allowed us to use native email clients on our mobile devices. Cons We are heavily regulated and require extreme security. In order to make this as secure as possible we had to jump through a lot of hoops that seemed unnecessary. Alternatives considered [Ivanti Neurons for MDM](https://www.capterra.com/p/124078/Advanced-Mobile-Management/) Reason for choosing Workspace ONE Workspace One was included in our VMware licensing. Switched from [Citrix Endpoint Management](https://www.capterra.com/p/133906/XenMobile/) XenMobile did not provide all the features that we were looking for, it did not provide us with all the control that we needed. Review Source MP Mario P. QA Engineer Computer Software Used the software for: 1-2 years ### "Good device management, but takes time to learn" December 13, 2024 4.0 Workspace ONE is a comprehensive solution for managing and securing devices, but the initial learning curve can be steep. Once set up, it provides excellent control and visibility over company devices, improving both security and workflow management. Pros The platform offers seamless device management and security, making it easy to manage and monitor both mobile and desktop devices from one place. The integration with other tools is smooth, making deployment and maintenance much more efficient. Cons It can be a bit complicated to set up initially, especially for users who are not familiar with enterprise-level management systems. Some features feel overwhelming for smaller businesses or teams without dedicated IT support. Review Source LC Lucian C. CEO Non-Profit Organization Management Used the software for: 6-12 months ### "Great for Device Management, But Needs UI Improvements" March 16, 2025 4.0 Workspace ONE is a powerful and secure solution for managing enterprise devices, but it could benefit from a more modern UI and faster synchronization. If you're looking for a comprehensive endpoint management tool and can overlook some minor usability issues, this is a solid choice. Would I recommend it? Yes, but with some reservations. Pros Robust security features The ability to enforce multi-factor authentication and conditional access policies ensures our data stays protected. Automated device provisioning Setting up new employees is quick and efficient, saving our IT team a lot of time. Remote troubleshooting The real-time device monitoring and remote support features are incredibly helpful when resolving issues. Cons User interface can be confusing The dashboard feels a bit cluttered, and some options are buried in menus, making navigation less intuitive. Occasional sync issues Sometimes, policies or app deployments take longer than expected to apply, requiring manual intervention. Review Source AA Aamir A. Control System Engineer Oil & Energy Used the software for: 1-2 years ### "Reliable Tool with Room for Improvement" July 29, 2025 5.0 Overall, it gets the job done. It’s reliable for remote access and device management. It runs fairly smooth, with some occasional hiccups. Pros It’s easy to use and makes accessing work apps from anywhere simple and secure. I liked the smooth login process and how everything was in one place. Cons The interface can be a bit slow at times. Some apps stay stuck in pending, and setup wasn’t very straightforward. Review Source IM Ilario M. ICT Infrastructure Manager Mechanical or Industrial Engineering Used the software for: I used a free trial ### "unified endpoint management" April 25, 2025 4.0 great overall platform for handle and manage different endpoints, expecially iOS and Mac ones. Pros handle multiple client OS, cloud platform, integrated with Azure AD Cons overall price, different products after VMWare dismission, compromization Switched from [Microsoft Intune](https://www.capterra.com/p/230703/Microsoft-Endpoint-Manager-MEM/) non Microsoft devices are better handled Review Source AK Alex K. Systems Engineer Financial Services Used the software for: 2+ years ### "Great workspace management solution" December 19, 2024 5.0 Pros We like the deep integration it has with Vmware/Broadcom products. Cons Nothing stands out about the product has been a problem for us. Review Source HA Henry A. Analytics Director Hospital & Health Care Used the software for: 2+ years ### "Works well for end users" March 17, 2025 4.0 Pros It makes managing updates of various software easier. Cons As an end user, sometimes being forced to update things and inconvenient times can be frustrating. Though I’m sure that’s configurable. Review Source CF CRISTIANE F. Consultor Management Consulting Used the software for: 1-2 years ### "Gerenciamento " January 5, 2025 5.0 Ajudou aos meus auxiliares a gerenciar dispositivos móveis Pros Capacidade d3 gestão de dispositivitivo moveis Cons Tem alguns bugs e o suporte não é muito bom Review Source LL Lee L. IT Technical Support Specialist Airlines/Aviation Used the software for: 2+ years ### "The best solution for MDM" June 10, 2020 5.0 Manage mobile devices easily and push apps and policies. Pros We having been using AirWatch/Workspace One for a long time. Works very well. Lets you setup policies and manage mobile devices, push apps and email and wipe lost devices. Cons Nothing so far. Workspace one is rock solid. Went down the path of mobile iron which was a mistake. Review Source MD Michael D. Licensed Sales Assistant Financial Services Used the software for: 2+ years ### "Life Saver" October 13, 2020 5.0 Great experience. Simple to use and has saved me a few times. Pros It has saved my life a few times. Thank goodness for this program. It's simple to use and clean looking. Love the features of this too. Cons Not much not to like. When this works. It's amazing. Sometimes connections are frustrating but can't blame the app. Review Source MM Mohammed M. Student Used the software for: 6-12 months ### "It has been a pleasant experience." April 22, 2018 4.0 Pros We have had little interaction with the infrastructure with the exception of upgrades to the application. Cons Tier 1 support lacks the ability to adequately troubleshoot without escalation or WebEx session. Can do better in this part. Review Source NB Nivesh B. Network Engineer Information Technology and Services Used the software for: 1-2 years ### "Workspace One-2025" January 2, 2025 5.0 Unified management, better security features, flexibility & User-friendly interface are some great features that keeps the product ahead in the competition. Pros 1\. Multi-platform management- Seamlessly manages devices across various operating systems, providing unified view for admins. 2. User-friendly interface 3. Strong integration with VMware ecosystem. Cons 1\. Limited customization options in certain areas. 2. Potential performance issues with large deployment. Review Source VR Verified Reviewer Pharmacist Hospital & Health Care Used the software for: I used a free trial ### "The Workspaces " December 27, 2024 5.0 Workspace one is very good application.that is handling to easy. Pros Workspace one is provide a unified platform. Cons Workspace one easy to access mobile, desktop, virtual and easy to use. Review Source KH Katie H. Program Developer Business Supplies and Equipment Used the software for: Less than 6 months ### "Workspace ONE is the best!" December 18, 2024 5.0 Overall, I have been very happy with Workspace ONE. It is a great addition to my company and does exactly what I hoped it would. Pros Workspace One was simple to use and integrated well for my company. Cons I have no complaints about Workspace ONE at this time. Review Source JD Jessica D. admin Accounting Used the software for: I used a free trial ### "Workspace One" September 24, 2025 4.0 Pros This program was a great value for its money. Great customer service and ease of use. Will definitely recommend Cons There is nothing that me or my team has found wrong with Workspace one. All i can say is so far so good! Review Source PM PAULO M. manager Computer Networking Used the software for: I used a free trial ### "WORK ON SPACE " February 6, 2025 4.0 workspaceone is really good app and i think its going to be better Pros i like it because i can have control of some devices Cons sometimes it can be difficult to understand Review Source Robert D. Haed of IT Chemicals Used the software for: 2+ years ### "Modern, easy to use mobile device management" April 22, 2022 5.0 It's been positive. The devices are all secure. We have reporting on uncompliant devices. I can easily disable/wipe missing phones etc. So really has done everything we wanted Pros This is an easy product to administer and configure. There is copious documentation on how to set it up. We can easily manage and secure our mobile devices and push out updates/software/wireless access very easily. The enrollment porcess has improved a lto recently so our users can easily self service. Cons It was realtively easy for me to configure to connect to our ad system and other functionality. It may be a bit daunting for a novice. Review Source VR Verified Reviewer CIO Information Technology and Services Used the software for: Less than 6 months ### "Mange your endpoints with Workspace ONE" December 24, 2022 5.0 VMware Workspace ONE is a digital workspace platform that helps organizations securely deliver and manage access to corporate resources from any device, anywhere, at any time. It is designed to provide a seamless, secure, and integrated user experience for accessing corporate resources such as applications, desktops, and data from a variety of devices, including laptops, tablets, and smartphones. Pros Enhanced security: Workspace ONE includes features such as single sign-on (SSO) and multi-factor authentication (MFA) to help secure access to corporate resources, as well as mobile device management (MDM) to help secure and manage devices.Simplified device management: Workspace ONE provides a single platform for managing and securing a variety of devices, including laptops, tablets, and smartphones. This can help simplify device management for IT administrators.Increased flexibility: Workspace ONE enables employees to work from any device, which can increase their flexibility and enable them to work from any location.Improved user experience: Workspace ONE provides a seamless and integrated user experience for accessing corporate resources, which can improve the overall user experience. Cons Integration with other systems: Workspace ONE may not integrate well with certain other systems or platforms, which could limit its usefulness for some organizations.Complexity: Depending on the complexity of an organization's IT infrastructure, Workspace ONE may be challenging to set up and configure, which could be a barrier for some users.Cost: Workspace ONE may be expensive for some organizations, especially smaller ones, which could limit its adoption. Alternatives considered [ManageEngine Mobile Device Manager Plus](https://www.capterra.com/p/132201/ManageEngine-Mobile-Device-Manager-Plus/) Reason for choosing Workspace ONE VMWARE gave us more confidence. Review Source Ruban D. Member of Technical Staff Information Technology and Services Used the software for: 2+ years ### "Best Digital workspace platform" June 4, 2022 5.0 Pros Accessing all the company apps through workspace one. It is really good to have all the application that the company provides and use them more securely through the browser. Since the pandemic, we are using workspace for almost all services like Slack, Workday, EY and other apps through workspace one. Cons I have been using workspace for almost 4 years and I'm happy with all the features they provide. Review Source VR Verified Reviewer Senior Security Engineer Computer Software Used the software for: 2+ years ### "Good for Mac and Windows if you go with one tool for all endpoints. " December 3, 2019 4.0 IT implemented it and I was tasked with enforcing security controls and policies. Integrating it with our SIEM has been a huge pain so we ended up going with something else. Forcing HD encryption to all endpoints was nice. Pros Fairly intuitive. Easy deployment across our enterprise. Can install various applications, enforce encryption, etc. Cons Little bit of a learning curve, but not bad at all. REST API doesn't have Event Data, so you have to leverage the Syslog data, but it needs work. Expand the REST API and it'll fix this. Alternatives considered [Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/) Reason for choosing Workspace ONE Mac and Windows support. Review Source VR Verified Reviewer Sr.Systems Engineer Information Technology and Services Used the software for: 2+ years ### "Best Mobile Device Management Portal " December 22, 2022 5.0 Pros Easy to enroll the end-points. Inhouse and Googleplay/AppStore application(s) can be deployed to the device from remotely . Best cloud portal for MAM/MDM Cons 1\. Portal performance can be improved still. 2.Frequency of Maintenance can be reduced 3. Focus on the reporting feature 4.iOS communications requires APN certificate which needs to be renewed yearly Alternatives considered [Microsoft Intune](https://www.capterra.com/p/230703/Microsoft-Endpoint-Manager-MEM/) Reason for choosing Workspace ONE easy to use Review Source VR Verified Reviewer Director, Workforce Management Outsourcing/Offshoring Used the software for: 2+ years ### "Where would we be today..." July 24, 2020 5.0 Great experience in a horrible situation. Responsive support staff, and knowledge technicians. Pros Luckily we had an existing relationship with VMWare when Covid shutdowns started. This allowed us to move over 3000 employees to work from home in less than 45 days Cons The cost. You get what you pay for, and VMWare delivers performance and ease of use, but it still send like there should be a win/win solution somewhere. Review Source Similar Products Featured ## Related categories [Mobile Device Management](https://www.capterra.com/mobile-device-management-software/)[Endpoint Protection](https://www.capterra.com/endpoint-protection-software/)[Digital Workplace](https://www.capterra.com/digital-workplace-software/)