# Alma Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Alma Software - reviews, pricing plans, popular comparisons to other Payment Processing products and more. Source: https://www.capterra.com/p/206955/Alma --- # Alma Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Alma ## What is Alma? Alma is the French leader in BNPL (Buy Now, Pay Later). With an omnichannel approach, the company operates in 10 European countries and supports over 17,500 merchants. Alma's mission is to contribute to the emergence of a new, more conscious form of commerce, by creating an ecosystem of products at the service of merchants. At Alma, we embrace a vision of responsible BNPL that actively combats over-indebtedness and does not encourage over-consumption. ## What is Alma used for? [Payment Processing](https://www.capterra.com/payment-processing-software/) Top alternative Featured Overall rating Based on 19 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Alma?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://almapay.com/&name=Alma) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Alma 4.1 (19) VS. [4.6 (3,304)](https://www.capterra.com/p/123889/Stripe/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (19) Ease Of Use 4.5 (26,261) Value For Money 3.2 (18) Value For Money 4.4 (20,123) Customer Service 3.8 (17) Customer Service 4.2 (20,380) ## Alma alternatives [4.8 (524)](https://www.capterra.com/p/163474/WeTravel/reviews/) Starting price $79.00 Per User, Per Month [4.7 (479)](https://www.capterra.com/p/182990/GCPAY/reviews/) Starting price Contact vendor for pricing [4.7 (103)](https://www.capterra.com/p/10014229/Zil-Money/reviews/) Starting price $30.00 Per User, Per Month Highest Rated [4.9 (247)](https://www.capterra.com/p/198072/ePayPolicy/reviews/) Starting price $25.00 Per User, Per Month [View all alternatives](https://www.capterra.com/p/206955/Alma/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Online Payments 4.0 (13) 53.85% of 13 reviewers that rated this feature as important or highly important Accept and process online payment transactions Mobile Payments 3.8 (12) 75.00% of 12 reviewers that rated this feature as important or highly important Clients can submit payments via mobile devices Debit/Credit Card Processing 3.5 (10) 70.00% of 10 reviewers that rated this feature as important or highly important Accept and process credit/debit card transactions In-Person Payments 3.5 (10) 50.00% of 10 reviewers that rated this feature as important or highly important Transactions that typically involve face-to-face interactions between the payer and the payee Payment Fraud Prevention 3.8 (9) 55.56% of 9 reviewers that rated this feature as important or highly important Tools to prevent payment fraud, such as identity authentication, risk analysis, seller protection, etc. Reporting/Analytics 4.7 (9) 77.78% of 9 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Alma 8 features Accept and process credit/debit card transactions Transactions that typically involve face-to-face interactions between the payer and the payee Clients can submit payments via mobile devices Accept and process online payment transactions Tools to prevent payment fraud, such as identity authentication, risk analysis, seller protection, etc. Integration with payment gateways to facilitate online transactions Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS) View and track pertinent metrics to find patterns and gain insights from data Get Advice We can help you find the software with the features you need. Features 4.2 (19) 4.2 Based on 19 reviews ## Pricing Value for money 3.2 (18) ### Starting price Contact vendor for pricing Free trial available Value for money 3.2 (18) 3.2 Based on 18 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.8 (17) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.8 (17) 3.8 Based on 17 reviews ## User reviews Overall rating 4.1 Based on 19 reviews Filter by rating 5(9) 4(7) 3(1) 2(0) 1(2) Mentioned topic Sorted by most recent AF Anouk F. DAF Retail ### "je recommande Alma " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 October 15, 2025 Nous avons une experience positive , le supprot est present en cas de besoin . Neammoins nous avons beaucoup d'appels clients qui ne savent pas comment joindre le support (changement de carte ......) Pros Simplicité d'installation et d'utilisation gestion des remboursements clients fluide et intuitive, tableau de bord clairs et precis Cons quelques bugs sur les retour de paiement en PS6 des frais un peu trop eleves facture et gestion des frais de remboursement peu claire Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EH Elisabeth H. Responsable Adv Consumer Goods ### " Expérience Positive" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 8/10 March 31, 2025 Expérience Positive avec Alam pour lé réalisation de crédits Pros La facilité et rapidité de réalisation de crédits Cons Vous joindre est compliqué car vous n avez pas de hot line surtout lorsque l'on a un souci avec un client (cela nous est déjà arrivé et votre aide en ligne était vaine) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SB Stephan B. Direction Internet ### "Avis sur la solution de paiement et les améliorations possibles" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 17, 2025 Satisfait dans son ensemble, une offre de financement plus longue serait appréciable Pros La solution de paiement jusqu'à 4000€ est importante compte tenu des produits que nous commercialisons, souvent des paniers pour les billards au delà de 3000 3500 4000€. Cons Que la solution Alma ne nous propose pas le paiement en 10x Ce serait un plus pour augmenter le volume des ventes. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AD Aurelien D. Directeur e-commerce Import and Export ### "Notre retour d'expérience avec Alma" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 January 21, 2025 E-commerçant utilisant le CMS Prestashop sur notre boutique Coco Papaya, je recommande Alma, une solution efficace pour proposer facilement le paiement fractionné. Les commissions sont un peu élevées, mais cela permet de concrétiser quelques belles ventes donc au final, on s'y retrouve. Pros Facilité d'installation et d'utilisation Bon impact auprès des clients pour finaliser les gros paniers Support client réactif Entreprise solidaire qui reverse une partie de ses profits à des associations caritatives Cons Assez cher Toutes les options de paiement ne sont pas disponibles immédiatement (payer plus tard, 4x sans frais...) Switched from [PayPal Checkout](https://www.capterra.com/p/10008504/PayPal-Checkout/) Les deux coexistent je conserve Paypal pour les détenteurs d'un compte, et Alma pour le paiement fractionné par carte bancaire Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Gérant exploitant Retail ### "Très satisfait de la solution malgré quelques petits manques" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 21, 2025 Globalement satisfait de la solution Alma, très rapide et facile à utiliser dans la plupart des cas, sauf quand le client n'a pas accès à son Smartphone ou ne maitrise pas son application bancaire. Une seconde option pour payer directement depuis notre TPE serait un gros plus! Pros Facilité et rapidité d'utilisation, simple et convivial Cons Manque un peu de clarté sur les frais pour le revendeur, et obligation de passer par le mobile et l'appli bancaire pour valider le paiement. Ca complique souvent le paiement car nous vendons des Smartphones et les gens n'ont plus accès à leur ancien téléphone quand ils changent. Une seconde option pour valider le paiement via un TPE carte bancaire serait l'idéal Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CS Christophe S. resposabke Retail ### "Très bon service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 14, 2025 rien à redire, fluide, facile, rapide, clair. Pros Simplicité d'utilisation, service client en ligne, facilité des demandes de paiement, possibilités de faire payer ou pas une partie des frais Cons Pas d’inconvénients, mais juste des Taux un peu élevés... Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JL Jerome L. Co gérant Health, Wellness and Fitness ### "Avis alma." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 December 23, 2024 J'utilise depuis 5ans et je trouve le produit top pour augmenter notre panier moyen et de permettre à nos clients plus de souplesse Pros Le produit est Simple d'utilisation et rapide. Cons Je trouve que si le taux est un peut élevé. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EP Evelyna P. Gérante Retail ### "Bonne application " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 December 11, 2024 Pros La facilité pour le client d'obtenir le crédit Cons Le client doit aller sur son logiciel de banque pour valider Certains n'ont en pas où ont oublié Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SL SOPHIE L. DG Retail ### "idéal quand la connexion est rapide" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 November 24, 2024 simple d'utilisation quand la connexion est bonne et que la vitesse d'exécution est rapide Pros Etre force de proposition pour donner des solutions de paiement et favoriser l'achat Cons la connexion pendant le processus d'enregistrement de la cliente est parfois très longue sur leur téléphone et les décourage ...on rate des ventes. plus le processus est rapide plus nous avons de chances de vendre Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JV Jimmy V. Directeur Automotive ### "Je recommande" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 October 15, 2024 Nous sommes ravi de ALMA en tout point, mais il est trop difficile de joindre les account managers ce qui pénalise. Malgré ça ALMA est vraiment l'outil à avoir et nous recommandons à tous Pros La simplicité et la bonne fonctionnalité Cons Très compliqué de joindre nos account managers Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/206955/Alma/reviews/) Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. 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