--- title: "Alma Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Alma Software - reviews, pricing plans, popular comparisons to other Payment Processing products and more." source_url: "https://www.capterra.com/p/206955/Alma/" page_type: "product" language: "en" --- # Alma Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 10, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Alma ## What is Alma? Alma is the French leader in BNPL (Buy Now, Pay Later). With an omnichannel approach, the company operates in 10 European countries and supports over 17,500 merchants. Alma's mission is to contribute to the emergence of a new, more conscious form of commerce, by creating an ecosystem of products at the service of merchants. At Alma, we embrace a vision of responsible BNPL that actively combats over-indebtedness and does not encourage over-consumption. ## What is Alma used for? [Payment Processing](https://www.capterra.com/payment-processing-software/) Top alternative Featured Overall rating Based on 19 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Alma?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://tn.alma.fr/&name=Alma) ## Alma Overview Updated September 2026 AI summary Alma provides payment processing for small and midsize businesses, supporting debit and credit card transactions, in-person, mobile, and online payments, as well as payment gateway integration and PCI compliance. It features payment fraud prevention and reporting tools, with deployment via cloud or web-based platforms, making it suitable for organizations seeking flexible and secure transaction management. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Alma 4.1 (19) VS. [4.6 (3,381)](https://www.capterra.com/p/123889/Stripe/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (19) Ease Of Use 4.5 (26,612) Value For Money 3.2 (18) Value For Money 4.3 (20,452) Customer Service 3.8 (17) Customer Service 4.2 (20,709) ## Alma alternatives [4.7 (3,654)](https://www.capterra.com/p/153752/Vagaro/reviews/) Starting price $23.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars Highest Rated [4.9 (258)](https://www.capterra.com/p/198072/ePayPolicy/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.7 (484)](https://www.capterra.com/p/182990/GCPAY/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [PayPal](https://www.capterra.com/p/207944/PayPal/) [4.6 (26,634)](https://www.capterra.com/p/207944/PayPal/reviews/) Starting price $0.29 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/207944/PayPal/) [View all alternatives](https://www.capterra.com/p/206955/Alma/alternatives/) ## FAQs about Alma Overview ### Which roles and teams benefit most from Alma? Alma is most used by business owners, executives, and commercial operations teams that need flexible payment options to increase conversion and manage cash flow. E-commerce leaders use it to reduce cart abandonment, while finance, recruitment, and data-focused roles rely on it for smoother transactions, reporting visibility, and customer purchasing flexibility. Answer based on 19 reviews Overview ### What company size and industries is Alma built for? Alma is built for merchants, e-tailers, and retailers, with reviewers coming entirely from small businesses at 100% and most often from Retail at 42%. It also appears in Health, Wellness and Fitness at 11% and Alternative Medicine at 5%, primarily for payment processing. Answer based on 19 reviews Features and Usability ### What are the key features of Alma? Alma offers debit and credit card processing, in-person payments, mobile payments, and online payments for accepting transactions across channels. It also includes point of sale (POS), payment gateway integration, PCI compliance, payment fraud prevention, and reporting and analytics for tracking payment activity. Integrations ### Which third-party tools and platforms does Alma integrate with? Alma integrates with PayPal for payment processing and split payments by credit card. The available integration data highlights PayPal as the main third-party platform connected to Alma, showing support for payment workflows and customer checkout options. Answer based on 2 reviews Getting Started and Support ### What training and onboarding options does Alma offer? Alma provides documentation to help teams get started. Documentation offers written reference material for reviewing setup steps, feature details, and common workflows at a self-paced pace. No other training formats are confirmed in the catalog data. Getting Started and Support ### What customer support options does Alma offer? Alma provides chat support for customer assistance. No reviewer feedback about support quality is available, so user experience with response times or helpfulness cannot be assessed from the catalog data. ## Features AI summary Based on 17,640 Payment Processing reviews Capterra data shows that buyers of payment processing software rank the following features as their top priorities: - **Data Security** (**58%** of reviewers rated this feature as critical) - **Online Payments** (**55%**) - **Mobile Access** (**53%**) Alma supports **Online Payments**, which gives businesses a way to accept payments digitally and serve customers across web-based checkout flows. However, it does not include **Data Security** or **Mobile Access** among its top listed features. Instead, it offers other highly rated capabilities, including **Payment Fraud Prevention** (**56%**), **Debit/Credit Card Processing** (**52%**), and **Mobile Payments** (**49%**). These features help businesses reduce transaction risk, accept common payment methods, and process purchases on mobile devices, helping teams manage payments more efficiently and support customer convenience. Online Payments 4.0 (13) 53.85% of 13 reviewers that rated this feature as important or highly important Accept and process online payment transactions Payment Fraud Prevention 3.8 (9) 55.56% of 9 reviewers that rated this feature as important or highly important Tools to prevent payment fraud, such as identity authentication, risk analysis, seller protection, etc. Debit/Credit Card Processing 3.5 (10) 70.00% of 10 reviewers that rated this feature as important or highly important Accept and process credit/debit card transactions Mobile Payments 3.8 (12) 75.00% of 12 reviewers that rated this feature as important or highly important Clients can submit payments via mobile devices In-Person Payments 3.5 (10) 50.00% of 10 reviewers that rated this feature as important or highly important Transactions that typically involve face-to-face interactions between the payer and the payee Reporting/Analytics 4.7 (9) 77.78% of 9 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Alma 8 features ### All Features - Debit/Credit Card Processing: Accept and process credit/debit card transactions - In-Person Payments: Transactions that typically involve face-to-face interactions between the payer and the payee - Mobile Payments: Clients can submit payments via mobile devices - Online Payments: Accept and process online payment transactions - Payment Fraud Prevention: Tools to prevent payment fraud, such as identity authentication, risk analysis, seller protection, etc. - Payment Gateway Integration: Integration with payment gateways to facilitate online transactions - PCI Compliance: Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS) - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data --- Get Advice We can help you find the software with the features you need. Features 4.2 (19) 4.2 Based on 19 reviews ## Pricing Value for money 3.2 (18) Customized offer Contact us for pricing It includes: - Decreasing rates according to volumes Alma Financing Contact us for pricing It includes: - Financing in 5 to 12 installments subject to eligibility - Available after activation of payment in 2, 3, 4 installments Cash payment Contact us for pricing It includes: - One-off payment by contactless payment link - No charge for the customer Value for money 3.2 (18) 3.2 Based on 18 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.8 (17) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.8 (17) 3.8 Based on 17 reviews ## User reviews Overall rating 4.1 Based on 19 reviews Filter by rating 5(9) 4(7) 3(1) 2(0) 1(2) Mentioned topic Sorted by most recent AF Anouk F. DAF Retail ### "je recommande Alma " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 October 15, 2025 Nous avons une experience positive , le supprot est present en cas de besoin . Neammoins nous avons beaucoup d'appels clients qui ne savent pas comment joindre le support (changement de carte ......) Pros Simplicité d'installation et d'utilisation gestion des remboursements clients fluide et intuitive, tableau de bord clairs et precis Cons quelques bugs sur les retour de paiement en PS6 des frais un peu trop eleves facture et gestion des frais de remboursement peu claire Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EH Elisabeth H. Responsable Adv Consumer Goods ### " Expérience Positive" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 8/10 March 31, 2025 Expérience Positive avec Alam pour lé réalisation de crédits Pros La facilité et rapidité de réalisation de crédits Cons Vous joindre est compliqué car vous n avez pas de hot line surtout lorsque l'on a un souci avec un client (cela nous est déjà arrivé et votre aide en ligne était vaine) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SB Stephan B. Direction Internet ### "Avis sur la solution de paiement et les améliorations possibles" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 17, 2025 Satisfait dans son ensemble, une offre de financement plus longue serait appréciable Pros La solution de paiement jusqu'à 4000€ est importante compte tenu des produits que nous commercialisons, souvent des paniers pour les billards au delà de 3000 3500 4000€. Cons Que la solution Alma ne nous propose pas le paiement en 10x Ce serait un plus pour augmenter le volume des ventes. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AD Aurelien D. Directeur e-commerce Import and Export ### "Notre retour d'expérience avec Alma" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 January 21, 2025 E-commerçant utilisant le CMS Prestashop sur notre boutique Coco Papaya, je recommande Alma, une solution efficace pour proposer facilement le paiement fractionné. Les commissions sont un peu élevées, mais cela permet de concrétiser quelques belles ventes donc au final, on s'y retrouve. Pros Facilité d'installation et d'utilisation Bon impact auprès des clients pour finaliser les gros paniers Support client réactif Entreprise solidaire qui reverse une partie de ses profits à des associations caritatives Cons Assez cher Toutes les options de paiement ne sont pas disponibles immédiatement (payer plus tard, 4x sans frais...) Switched from [PayPal Checkout](https://www.capterra.com/p/10008504/PayPal-Checkout/) Les deux coexistent je conserve Paypal pour les détenteurs d'un compte, et Alma pour le paiement fractionné par carte bancaire Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Gérant exploitant Retail ### "Très satisfait de la solution malgré quelques petits manques" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 21, 2025 Globalement satisfait de la solution Alma, très rapide et facile à utiliser dans la plupart des cas, sauf quand le client n'a pas accès à son Smartphone ou ne maitrise pas son application bancaire. Une seconde option pour payer directement depuis notre TPE serait un gros plus! Pros Facilité et rapidité d'utilisation, simple et convivial Cons Manque un peu de clarté sur les frais pour le revendeur, et obligation de passer par le mobile et l'appli bancaire pour valider le paiement. Ca complique souvent le paiement car nous vendons des Smartphones et les gens n'ont plus accès à leur ancien téléphone quand ils changent. Une seconde option pour valider le paiement via un TPE carte bancaire serait l'idéal Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CS Christophe S. resposabke Retail ### "Très bon service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 14, 2025 rien à redire, fluide, facile, rapide, clair. Pros Simplicité d'utilisation, service client en ligne, facilité des demandes de paiement, possibilités de faire payer ou pas une partie des frais Cons Pas d’inconvénients, mais juste des Taux un peu élevés... Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JL Jerome L. Co gérant Health, Wellness and Fitness ### "Avis alma." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 December 23, 2024 J'utilise depuis 5ans et je trouve le produit top pour augmenter notre panier moyen et de permettre à nos clients plus de souplesse Pros Le produit est Simple d'utilisation et rapide. Cons Je trouve que si le taux est un peut élevé. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EP Evelyna P. Gérante Retail ### "Bonne application " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 December 11, 2024 Pros La facilité pour le client d'obtenir le crédit Cons Le client doit aller sur son logiciel de banque pour valider Certains n'ont en pas où ont oublié Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SL SOPHIE L. DG Retail ### "idéal quand la connexion est rapide" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 November 24, 2024 simple d'utilisation quand la connexion est bonne et que la vitesse d'exécution est rapide Pros Etre force de proposition pour donner des solutions de paiement et favoriser l'achat Cons la connexion pendant le processus d'enregistrement de la cliente est parfois très longue sur leur téléphone et les décourage ...on rate des ventes. plus le processus est rapide plus nous avons de chances de vendre Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JV Jimmy V. Directeur Automotive ### "Je recommande" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 October 15, 2024 Nous sommes ravi de ALMA en tout point, mais il est trop difficile de joindre les account managers ce qui pénalise. Malgré ça ALMA est vraiment l'outil à avoir et nous recommandons à tous Pros La simplicité et la bonne fonctionnalité Cons Très compliqué de joindre nos account managers Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/206955/Alma/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.