--- title: "Concept Spa & Leisure Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Concept Spa & Leisure Software - reviews, pricing plans, popular comparisons to other Spa products and more." source_url: "https://www.capterra.com/p/207008/Concept-Spa-and-Leisure/" page_type: "product" language: "en" --- # Concept Spa & Leisure Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Concept Spa & Leisure ## What is Concept Spa & Leisure? Shiji Concept is a SaaS platform for golf, spa, and activity reservations used by enterprise hotels, resorts, and member clubs worldwide. With 25+ years of experience and installations in 58 countries, it centralizes tee sheets, activity scheduling, retail POS, inventory, billing, and reporting in one system. Designed for multi-property groups, Concept offers standardized operations, shared customer profiles, and consolidated analytics. Fully cloud-enabled and multilingual, it improves efficiency and delivers a seamless guest experience. ## What is Concept Spa & Leisure used for? [Review Management](https://www.capterra.com/review-management-software/)[Spa](https://www.capterra.com/spa-software/)[Survey](https://www.capterra.com/survey-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $6000 Other, One Time Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Concept Spa & Leisure?[Manage this product listing](https://www.g2.com/products/shiji-concept-spa-leisure/claim_requests/new?auto=true) ## Concept Spa & Leisure Overview Updated September 2026 AI summary Concept Spa & Leisure supports small, midsize, and enterprise organizations needing spa management software, offering appointment and client management, online booking, and point of sale capabilities. Its features include inventory tracking, loyalty programs, payroll and commissions, alerts, and integration options via API. The platform is available as a cloud or on-premise solution for Windows, Linux, and iPad environments. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Concept Spa & Leisure 4.0 (1) VS. [4.7 (3,658)](https://www.capterra.com/p/153752/Vagaro/reviews/) Starting Price $6000 Other, One Time Starting Price $23.99 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 4.6 (3,655) Value For Money 5.0 (1) Value For Money 4.6 (3,264) Customer Service 5.0 (1) Customer Service 4.6 (3,284) ## Concept Spa & Leisure alternatives [4.8 (349)](https://www.capterra.com/p/174830/GlossGenius/reviews/) Starting price $24.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.4 (673)](https://www.capterra.com/p/93446/AestheticsPro/reviews/) Starting price $160.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars Highest Rated [5.0 (346)](https://www.capterra.com/p/187593/Mangomint/reviews/) Starting price $130.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.6 (390)](https://www.capterra.com/p/180087/Boulevard/reviews/) Starting price $159.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars ## FAQs about Concept Spa & Leisure Overview ### What company size and specific industries is Concept Spa & Leisure built for? Concept Spa & Leisure is designed for stand-alone spas and resort-based spas that need full integration with PMS and POS systems. It fits businesses in the spa and hospitality sectors, especially operations that manage bookings, billing, and guest services across spa-focused or resort environments. Features and Usability ### What are the key features of Concept Spa & Leisure? Concept Spa & Leisure offers online booking, appointment management, and booking management for scheduling client visits and reservations. It also includes client management, employee scheduling, and point of sale (POS) functions, plus inventory management and inventory tracking. Additional features include multi-currency support, alerts/notifications, loyalty program, payroll & commissions, API, and third-party integrations. Getting Started and Support ### What training and onboarding options does Concept Spa & Leisure offer? Concept Spa & Leisure provides in person training, live online sessions, webinars, and documentation to help teams get started. In person and live online formats support guided setup, webinars cover scheduled instruction, and documentation offers written reference material for self-paced learning and follow-up. Getting Started and Support ### What customer support options does Concept Spa & Leisure offer? Concept Spa & Leisure provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. No reviewer feedback is available for support topics, so user experience with response times, helpfulness, or common frustrations cannot be described from the catalog data. ## Features AI summary Based on 1,037 Spa reviews Capterra data shows that buyers of spa software rank the following features as their top priorities: - **Appointment Management** (**70%** of reviewers rated this feature as critical) - **Calendar Management** (**60%**) - **Client Management** (**59%**) Concept Spa & Leisure includes **Appointment Management** and **Client Management**, giving spa teams a way to handle bookings efficiently and keep customer records organized. However, it does not include **Calendar Management**. Instead, it offers other highly rated features such as **Online Booking** (**64%**) and **Point of Sale (POS)** (**61%**), which can support customer self-scheduling and in-person transactions, helping businesses manage daily operations more effectively while providing teams with the tools to serve clients smoothly. Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Appointment Management Manage various aspects of appointments including booking, rescheduling, canceling Booking Management Create, update, and manage bookings, itineraries, and reservations Client Management Manage contact details and communication with clients For Salons and Spas Specific for use in spas and salons Concept Spa & Leisure 14 features ### All Features - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Client Management: Manage contact details and communication with clients - For Salons and Spas: Specific for use in spas and salons - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Online Booking: Book meetings and appointments through a website or digital platform - Payroll & Commissions: Track and process employee payroll (salaries, wages, etc.) and commissions on sales - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Scheduling: Plan availability and assign specific time slots for tasks and resources - Third-Party Integrations: Set up connections to third-party platforms to improve business processes --- Get Advice We can help you find the software with the features you need. Features 3.0 (1) 3.0 Based on 1 reviews ## Pricing Value for money 5.0 (1) Basic $6,000 Other,One Time Value for money 5.0 (1) 5.0 Based on 1 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 4.0 Based on 1 reviews Filter by rating 5(0) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent SS Sehaj S. Spa Manager Hospitality ### "Spa Concepts Review " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 7, 2021 Overall a good experience Pros It is very easy to use and the functionality kind of naturally leads you in the correct order of progression. Cons Very slow, re-boots a lot. Many times the software stops working and have to contact customer support Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor May 10, 2021 Hello Sehaj, thank you for reviewing Concept Spa! We sincerely appreciate your feedback and value you as a Concept customer. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.